Implementing negotiation support systems requires the commitment of significant amounts of resources within the host organization. This paper looks at the effectiveness of investments in these systems, looking at some standard indicators... more
Implementing negotiation support systems requires the commitment of significant amounts of resources within the host organization. This paper looks at the effectiveness of investments in these systems, looking at some standard indicators for economic efficiency and the impact of these systems on an organization’s overall activities. This article is part of a research project spanning over a period of 3 years, aimed at developing a successful model for computer assisted negotiations.