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Every booking comes with AirCover for guests. If there’s a serious issue with your Airbnb that your Host can't resolve, we’ll help you find a similar place, depending on availability at comparable pricing, or give you a full or partial refund.
Identity verification, reservation screening, payment issues, and listing availability are some reasons why you might not be able to complete a reservation.
If you’re the primary booker, you can invite up to 15 co-travelers to your reservation to give them access to check-in info and all messages with the host.