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How-to
Host

What Co-Hosts can do

Hosting stays can be easier with the support of co-hosts. From cleaning and turnover to welcoming and caring for guests, co-hosts can take on many hosting responsibilities. They may support you in different ways, so you can set up permissions for each co-host to choose what they can access and manage on your listing.

Choosing co-host permissions

Co-host permissions only determine what co-hosts can access on your listing on Airbnb, so you’ll still want to set expectations about how they can help with your place. As the listing owner, you’re responsible for your co-hosts—even those added by full-access co-hosts—so be sure that they’re selected with care.

Co-hosts with full access can:

  • Message with guests and update your calendar
  • Manage your listing, including pricing and other details
  • Manage reservations, including accepting and declining trip requests, and cancellations
  • Manage your damage and other Resolution Center requests as well as your reimbursement requests under host damage protection
  • Access your earnings dashboard and view all previous and upcoming payouts
  • Add, remove or update permissions for co-hosts (excluding adding other full-access co-hosts) and designate themselves—or another co-host—as the listing’s primary host

Co-hosts with calendar and messaging access can:

  • Message with guests and view but not edit the calendar

Co-hosts with calendar access can:

  • View but not edit the calendar

Messaging between hosts and co-hosts

All co-hosts on a listing can message with the host or another co-host on the same listing. You can all manage your messages easier with search, filters, quick replies, and scheduled messages together from one place.

Find out more about how messaging between hosts and co-hosts works.

What co-hosts can't do

Only listing owners can set up or edit a co-host’s payouts. This means that co-hosts can’t view or change a listing owner’s or other co-host’s payout method or taxpayer info.

Choosing the right permissions

Co-hosts who were added to your listing before May 3, 2023 have full access permissions by default. When you invite new co-hosts to your listing, you’ll need to choose their permissions. You can change a co-host’s permissions at any time, and changing permissions won’t affect co-host payouts.

This info can help guide you through which permissions will work best for each of your co-hosts, based on how they help you host and what you’ve agreed they’ll do.


FULL ACCESS

CALENDAR AND MESSAGING ACCESS

CALENDAR ACCESS

Managing listings and co-hosts

Edit calendar—keep the listing’s availability up-to-date

x

x

Manage price settings, including seasonal pricing and longer stay discounts

x

x

Manage listing info—write titles and descriptions, take and upload photos, and edit other details

x

x

Manage listing quality—review listing quality issues, receive listing status emails, attest and appeal on behalf of the listing owner

x

x

Invite or remove other co-hosts, without the listing owner’s approval


x

x

Get support from Airbnb for issues relating to their Airbnb account or their co-host payouts

Receive co-host payouts

Review Earnings dashboard, including upcoming and paid payouts

x

x

View co-host payouts set up by the listing owner

x

x

Manage permissions of co-hosts who are not full-access

x

x

Message with the host or another co-host

View other co-hosts’ contact info

Set the primary host for the listing

x

x

Remove themself as a co-host

Managing reservations and guests

Accept or decline trip requests

x

x

Create or respond to trip change requests—including canceling and changing dates and number of guests

x

x

View calendar—find out when guests check in and check out

Message with guests—get to know guests, answer questions, resolve issues, and coordinate check-in and checkout

x

Get support from Airbnb for reservation or guest issues

x

Send or request money using the Resolution Center*

x

x

Request, manage, and resolve reimbursement requests for damage in the Resolution Center and under Host Damage Protection*

x

x

Write guest reviews

x

x

* For listings in Japan, co-hosts are not able to start, manage, or resolve requests for damaged or missing property in the Resolution Center or reimbursement requests under host damage protection on behalf of hosts.

Host damage protection isn’t an insurance policy. It doesn’t protect hosts who offer stays in Japan, where Japan Host Insurance applies. For hosts who offered stays in mainland China, the China Host Protection Plan applies. Keep in mind that all coverage limits are shown in USD.

For listings in Washington state, Airbnb’s contractual obligations under host damage protection are covered by an insurance policy purchased by Airbnb. Host damage protection is subject to terms, conditions and limitations except for hosts whose country of residence or establishment is within Australia. For such hosts, host damage protection is subject to these terms, conditions and limitations.

How to change Co-Host permissions

Change co-host permissions on desktop

  1. Click Listings and select the listing you want to edit
  2. Under Listing editor, click Your space
  3. Click Co-hosts and then select the co-host
  4. Set your co-host’s permissions and click Save

You can remove a Co-Host’s access to your listing whenever you want.

How to invite a new Co-Host and choose permissions

Invite Co-Hosts and choose permissions on desktop

  1. Click Listings and select the listing you want to edit
  2. Under Listing editor, click Your space
  3. Click Co-Hosts and then click Invite a Co-Host
  4. Add their country/region and phone number or email address and click Next
  5. Select the permissions that are right for this Co-Host and click Next
  6. Add an optional note and click Next
  7. Review and click Send


Sending invites to co-hosts

Hosts, or full-access co-hosts, are responsible for ensuring that co-hosts have consented to receive invites by text or email. Only registered Airbnb users can receive invites by text and that depending on your co-host’s location or account settings, sending invitations by text may not be possible. If they haven't already done so, new co-hosts will need to complete identity verification before they can accept an invitation.

Find a local co-host on the Co-Host Network

In some countries, you can find a high-quality, local co-host who has experience hosting on Airbnb and offers a variety of services to help support hosts.* You can stay in control of your listing while getting the help you need. Find a co-host on the Co-Host Network and start discussing how you’ll collaborate.

Co-Host Network coverage

Co-Host Network enables hosts to connect with local co-hosts who provide a variety of hosting services. The network is available in France, Spain, Italy, Germany, United Kingdom, Australia, Mexico (powered by Airbnb Global Services Limited), Canada, United States (powered by Airbnb Living LLC), and Brazil (powered by Airbnb Plataforma Digital Ltda).

*Hosts on the Co-Host Network typically have high ratings, low cancellation rates, and established Airbnb hosting experience. Ratings are based on guest reviews for listings they host or co-host and may not represent the co-host’s unique services.

Did this article help?

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