Book came packaged well to avoid damage, in great condition. Not sure if the seller delayed shipping or if usps didn’t update the shipping, which is highly likely. Still received and we are happy with our purchase. I had trouble looking up tracking due to the company they used but seller found usps tracking and sent that over quickly. Sellers communication was excellent. Would buy from again. Item as described.
t***n (2887)- Bewertung vom Käufer.
Letzter Monat
Bestätigter Kauf
I don't give negatives; However, description was not correct; No price guide was included in this book.As you will see in book pic shown; title states price guide included, no price guide inside. Communication poor, description, no communication price guide missing from this book. Shipping time was weeks before it was even shipped. Blamed the shipping on warehouse. You own & operate a business; your warehouse is not up to standards you change who you do business with. It's your responsibility.
-***6 (132)- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
Item arrived as described and adequately packaged. Ridiculously long shipping time. Seller posts incorrect tracking number and lists the item as shipped. Contacted seller for correct tracking, received a new tracking number with the warning that the number won’t be “live” until the item is shipped. Will you get your item? Yeah, probably. Count on it being delivered 2-3 weeks longer than expected.
o***b (148)- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
The seller is one of the best there is - high quality books, reasonable prices, securely packaged.
I do, however, recommend some changes to their shipping - they show a shipper (SortHub) on eBay, but the tracking # they email is for a different carrier. It’s difficult to know where my purchase is.
This time, it was delivered a week late. In the grand scheme of things not a big deal. But it shouldn’t be this difficult to accurately track my purchase.
8***s (55)- Bewertung vom Käufer.
Letzter Monat
Bestätigter Kauf
I have now ordered 5 box sets and 4 books from this seller. NOT ONCE were my items missing, damaged, or packaged poorly. Shipping information is released promptly and Customer service is polite, efficient, and readily available to answer questions. All Products arrived within allocated time frame. I can't recommend this seller enough for your Tolkien needs, or other needs for that matter. 10/10 will continue to order from them.
5***- (1)- Bewertung vom Käufer.
Letzter Monat
Bestätigter Kauf
Unfortunately the candle was broken in its box on arrival. It had not been wrapped properly considering that it was glass. The seller quickly got back to me, refunded the cost and acknowledged that the candle had not been packed correctly. I would gladly have reordered the candle from the seller because of the great customer service but they informed me they had no more. While I was disappointed that my order was broken in shipping I applaud the seller's honesty and customer service.