Lance B. Coleman Sr., has over 25 years of leadership experience in the areas of quality engineering, lean implementation, and quality and risk management in the medical device, ae...view moreLance B. Coleman Sr., has over 25 years of leadership experience in the areas of quality engineering, lean implementation, and quality and risk management in the medical device, aerospace, and other regulated industries. He is an American Society for Quality (ASQ) Senior Member as well as a Certified Quality Engineer, Quality Auditor, Supplier Quality Professional, and Six Sigma Green Belt. He is also an Exemplar Global certified ISO 9001:2015 and ISO 13485:2016 Lead QMS Auditor. He has a degree in Electrical Engineering Technology from the Southern Polytechnical University in Marietta, Georgia. Coleman is the author of three other books: Managing Organizational Risk Using the Supplier Audit Program (Quality Press, 2018), Advanced Quality Auditing: An Auditor’s Review of Risk Management, Lean Improvement, and Data Analysis (Quality Press, 2015), and The Customer Driven Organization: Employing the Kano Model (Productivity Press, 2014), and numerous articles on quality, lean implementation, and risk management. Coleman was 2018 ASQ Lean Enterprise Division Chair and 2016–2018 Chair of ISO TAG 302–Auditing Management Systems. He is currently, or has been, an instructor for the ASQ FMEA, Certified Supplier Quality Professional, and Certified Quality Auditor exam preparatory courses. He has presented, trained, and consulted throughout the United States and abroad. Coleman is currently a Director of Quality for IDEX Health and Science, LLC, in Oak Harbor, Washington.view less