Scrum – A Pocket Guide - 2nd edition
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About this ebook
Several elements that were described in the first edition of Scrum - A Pocket Guide (2013) were later added to the official Scrum Guide. The most noticeable ones are the Scrum Values (2016) and the description of the 3 questions of the Daily Scrum as a good, yet optional practice (2017).
As the balance of society keeps shifting from industrial labor to digital work, complexity and unpredictability keep increasing. The need for agility through Scrum increases equally, in and beyond software and product development.
This 2nd edition of Scrum - A Pocket Guide offers the clarity and insights on Scrum that many organizations need, today and in the foreseeable future.
Scrum – A Pocket Guide is an extraordinarily competent book. It flows with insight, understanding, and perception. This should be the de facto
standard handout for all looking for a complete, yet clear overview of Scrum without being bothered by irrelevancies.
(Ken Schwaber, Scrum co-creator)
The author, Gunther Verheyen, is a seasoned Scrum practitioner (2003). Throughout his standing career as a consultant, Gunther has employed Scrum in diverse circumstances. He was partner to Ken Schwaber and Director of the Professional Scrum series at Scrum.org. He is the founder of Ullizee-Inc and engages with people and organizations as an independent Scrum Caretaker.
Gunther Verheyen
Gunther Verheyen is a seasoned Scrum practitioner. For more than fifteen years he has been helping numerous individuals, teams and organizations understand Scrum better and increase the benefits they realize through Scrum. Gunther embarked on his Agile journey with eXtreme Programming and Scrum in 2003. Many years of practice and dedication followed, years in which Gunther employed Scrum in diverse circumstances, various domains and with many teams. It shaped Gunther’s mastery in Scrum as a profound base to guide some large-scale enterprise transformations. Gunther founded his own company Ullizee-Inc and created the first edition of his acclaimed book “Scrum – A Pocket Guide” in 2013. Until 2016 he exclusively partnered with Ken Schwaber, Scrum co-creator. In 2016 Gunther became an independent Scrum Caretaker. He is still exploring a variety of ways to deliver value; through classes, writing, speaking at events, and consulting with organizations. In January 2019, Gunther released a second edition of his acclaimed book, “Scrum – A Pocket Guide”. Throughout 2019, Gunther is working on several publishing initiatives.
Read more from Gunther Verheyen
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Scrum – A Pocket Guide - 2nd edition - Gunther Verheyen
1 The Agile paradigm
▪ 1.1 TO SHIFT OR NOT TO SHIFT
The software industry was for a long time dominated by a paradigm of industrial views and beliefs. This was in fact a copy-paste of old manufacturing routines and theories. An essential element in this landscape of knowledge, views and practices was the Taylorist1 conviction that ‘workers’ can’t be trusted to intelligently, autonomously and creatively perform their work. They are expected to only carry out pre-defined, executable tasks. Their work must be prepared, designed and planned by more senior staff. And then still, hierarchical supervisors must vigilantly oversee the execution of these carefully prepared tasks. Quality is assured by admitting the good and rejecting the bad batches of outputs. Monetary rewards are used to stimulate desired behavior. Unwanted behavior is punished. The old ‘carrots and sticks’ strategies.
IllustrationFigure 1.1 The industrial paradigm
The serious flaws of the old paradigm in software development are known and well documented. In particular, the Chaos reports of the Standish Group [Standish, 2011; Standish, 2013] have over and over revealed the low success rates of traditional software development. Many shortcomings and errors resulting from the application of the industrial paradigm in software development are well beyond reasonable levels of tolerance. The unfortunate response seems to have been to lower expectations. It became accepted that only 10-20% of software projects were successful. The definition of ‘success’ in the industrial paradigm is made up of the combination of on-time, within budget and including all scope. Although these criteria for success can be disputed, it is the paradigm’s promise. It became accepted that quality is low, and that over 50% of features of traditionally delivered software applications are never used [Standish, 2002; Standish, 2013].
Although it is not widely and consciously admitted, the industrial paradigm did put the software industry in a serious crisis. Many tried to overcome this crisis by fortifying the industrial approach. More plans were created, more phases scheduled, more designs made, more work was done upfront, hoping that the actual work would be executed more effectively. The exhaustiveness of the upfront work was increased. The core idea remained that the ‘workers’ needed to be directed, but with even more detailed instructions. Supervision was increased and intensified. As the success rates did not increase, the industrial paradigm assumes that the instructions are not clear and detailed enough.
Yet, little improved. Many flaws, defects and low quality remained and had to be tolerated.
It took some time, but inevitably new ideas and insights started forming upon observing the significant anomalies of the industrial paradigm.
The seeds of a new world view were already sown in the 1990’s. But it was in 2001 that these resulted in the formal naming of ‘Agile’, a turning-point in the history of software development. A new paradigm was born, in the realm of the software industry but in the meantime expanding to other domains of society. It is a paradigm that thrives upon heuristics and creativity, a paradigm that thrives upon the (restored) respect for the creative nature of the work and the intelligence of the ‘workers’.
IllustrationFigure 1.2 The Agile paradigm
The software industry has good reasons to keep moving to the new paradigm; the existing flaws are significant, widely known and the presence of software in society grows exponentially, making it a critical aspect of our modern world. However, by definition, a shift to a new paradigm takes time. And the old paradigm seems to have deep roots and a considerable half-life time. An industrial approach to software development continues to be taught and promoted as the most appropriate one.
Many say that Agile is too radical and they, therefore, propagate a gradual introduction of Agile practices within the existing, traditional frames. However, there is reason to be very skeptical about such gradual evolution, a slow progression from the old to the new paradigm, from waterfall to Agile.
The chances are high that a gradual evolution will never go beyond the surface, will not do more than just scratch that surface. New names will be installed, new terms and new practices will be imposed, but the fundamental thinking and behavior of people and organizations remain the same. Essential flaws remain untouched; especially the disrespect for people that leads to the continued treatment of creative, intelligent people as mindless ‘workers’, as