Legal – Terms of service

Whenever you fill out a form on our site, whether you are requesting sales information or applying to a job through Greenhouse, you are providing us with personal data, and this is the policy that governs how and when we can collect, use and disclose that data. This document also explains how our website uses cookies and similar technology to gather data from visitors to the site, and also what we are and aren’t allowed to do with data we collect from Greenhouse customers who communicate with us through our customer support, marketing, and sales teams.

Our Cookie Notice explains how we use cookies and similar technologies on our website, as well as options you may have to control or opt out of certain cookies.

If you are a California resident who is applying to work at Greenhouse, this notice describes how we will collect and use the personal information we receive in connection with your application.

If your company has a Greenhouse subscription, the Greenhouse MSA is the main agreement covering your rights, responsibilities, and obligations under the subscription, as well as Greenhouse’s. Its terms are fully incorporated into any Order Form signed by a Greenhouse customer for Greenhouse Services.

The Greenhouse SLA is also incorporated into all Greenhouse subscription agreements with customers. This is where we guarantee that our system will almost always be up, running, and available for customer use, or else you may be entitled to reimbursement.

If your company has a Greenhouse subscription, the Greenhouse Data processing addendum (DPA) is the agreement describing the respective data processing responsibilities and obligations of the parties including Greenhouse’s data protection and privacy commitments as a processor on your company’s behalf.

The following list discloses the subprocessors assisting Greenhouse in providing services, where Greenhouse itself is acting as a data processor. Greenhouse executes Data Processing Agreements (DPAs) with each of its subprocessors to ensure personal data being processed by those subprocessors is properly protected and secured. Additionally, Greenhouse evaluates the security, privacy, and confidentiality practices of its subprocessors prior to engaging with them.

If your company is purchasing professional services from Greenhouse, the Professional Services Addendum is the agreement covering your rights, responsibilities, and obligations in using the professional services, as well as Greenhouse’s provision of the professional services. Its terms supplement the Master Subscription Agreement and are fully incorporated into any Order Form signed by a Greenhouse customer for professional services.

If your company is purchasing Greenhouse’s sourcing automation add-on, the Sourcing Automation Addendum is the agreement covering your rights, responsibilities, and obligations in using sourcing automation, as well as Greenhouse’s. Its terms supplement the Master Subscription Agreement and are fully incorporated into any Order Form signed by a Greenhouse customer for sourcing automation.