MLA
Chun, Heasun, and Daejoong Kim. "Web 2.0 Applications and Citizen Relations through E-Government Websites." E-Government Website Development: Future Trends and Strategic Models, edited by Ed Downey, et al., IGI Global, 2011, pp. 266-283. https://doi.org/10.4018/978-1-61692-018-0.ch016
APA
Chun, H. & Kim, D. (2011). Web 2.0 Applications and Citizen Relations through E-Government Websites. In E. Downey, C. Ekstrom, & M. Jones (Eds.), E-Government Website Development: Future Trends and Strategic Models (pp. 266-283). IGI Global. https://doi.org/10.4018/978-1-61692-018-0.ch016
Chicago
Chun, Heasun, and Daejoong Kim. "Web 2.0 Applications and Citizen Relations through E-Government Websites." In E-Government Website Development: Future Trends and Strategic Models, edited by Ed Downey, Carl D. Ekstrom, and Matthew A. Jones, 266-283. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-61692-018-0.ch016
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