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Total results: 71
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Structural Equation Modeling Approaches to E-Service Adoption
Yakup Akgül. © 2019. 350 pages.
With the modernization of services offered through the internet, many traditional face-to-face services have adopted new e-service phenomena. Especially prevalent among the younger generations, this change in service has promoted many industries to rethink how to best reach their consumers using modern...
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Strategic Management and Innovative Applications of E-Government
Andreea Molnar. © 2019. 308 pages.
Effective administration of government and governmental organizations is a crucial part of achieving success in those organizations. With the widespread knowledge and use of e-government, the intent and evaluation of its services continue to focus on meeting the needs and satisfaction of its citizens....
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Security Frameworks in Contemporary Electronic Government
Ryma Abassi, Aida Ben Chehida Douss. © 2019. 306 pages.
Global change and advancing technology have transformed the government sector with the use of information and communication technology to improve service delivery. The use of such technologies in electronic and mobile government services raises issues relating to security, privacy, and data protection....
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Cases on Global IT Applications and Management: Successes and Pitfalls
Felix B. Tan. © 2002. 320 pages.
As organizations prepare to compete globally in the new millennium, the effective deployment and exploitation of IT will create the difference between those that are successful and those that are not. What lessons are there to be learned from organizations that run global IT operations and deploy IT in...
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Internet Management Issues: A Global Perspective
John D. Haynes. © 2002. 352 pages.
The Internet is a vast multi-disciplined array of information that potentially invades and affects the very essence of our lives. Our lives are becoming inextricably bound into the Internet: we now need to manage our lives and our interests vis-à-vis the Internet. Internet Management Issues: A Global...
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Strengthening Cybersecurity in Singapore: Challenges, Responses, and the Way Forward
Ching Yuen Luk. © 2019. 33 pages.
This chapter uses a historical perspective to examine the development trajectory of e-government in Singapore, the trends and patterns of cybercrimes and cyber-attacks, and the measures taken by the government to combat cybercrimes and cyber-attacks. It shows that the government has adopted a...
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Cyber Crime and Challenges of Securing Nigeria's Cyber-Space Against Criminal Attacks
Benjamin Enahoro Assay. © 2019. 23 pages.
The growing menace of cyber-related crimes in Nigeria is giving the government and other stakeholders in the information and communication technology sector a cause to worry. Apart from taking a toll on the nation's economic sphere, it has also affected the image of the country negatively...
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The Use of Technology Acceptance Model in Mobile Banking
Kadriye Burcu Öngen Bilir. © 2019. 10 pages.
This chapter aims to determine the variables that explain using mobile banking. This study identifies and investigates the factors that influence the adoption of mobile banking, and specifically focuses on the evaluation of mobile banking application with users or non-users. The research model includes...
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Usage of E-Zwich Among Students in Developing Countries: Challenges and Prospects in Ghana
Julius Aidoo-Buameh, Philip Ayagre, Ernest Bruce-Twum. © 2019. 16 pages.
E-Zwich payment system is the innovative method for improving accessibility to banking and retail services in Ghana, though some have predicted its failure despite some schools officially signing up to it. Government's attempts at mainstreaming this cashless system into national statistical...
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Explaining the Factors on Process of Academic Wikipedia Users Using Technology Acceptance Model Through the Structural Equation Model
Cengiz Gazeloğlu, Murat Kemal Keleş, Cüneyt Toyganözü, Zeynep Hande Toyganözü. © 2019. 18 pages.
As a teaching tool, Wikipedia is used by an increasing number of professors from many universities around the world. Wikipedia is very influential in allowing students and teachers to learn together and having various skills for students. In this chapter, the influenced main factors of the teaching...
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The Role of Website Quality and Social Ties EWOM in E-Services Adoption
Himanshu Sharma, Aakash Aakash, Anu G. Aggarwal. © 2019. 31 pages.
With the service sector gaining momentum over the years, researchers feel that the relationship between service providers and customers must be explored, especially under online framework. This chapter proposes a conceptual model to study the behavioral intention (BI) to adopt e-services. The framework...
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Debating Digitally-Enabled Service Transformation in Public Sector: Keeping the Research Talking
Amizan Omar, Craig Johnson, Vishanth Weerakkody. © 2019. 22 pages.
Digitally-enabled service transformation (DEST) in the public sector (PS) offers a unique opportunity for public administration (PA) and information systems (IS) disciplines to interlace. Such uniqueness has enabled a deviance in the theoretical selection from the adoption of native PA/IS theories to...
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M-Government and Its Application on Public Service Delivery
Vannie Naidoo, Thokozani Ian Nzimakwe. © 2019. 14 pages.
Technology has taken over every aspect of society. It is only fitting that governments embrace technological changes in society and develop m-government for the technologically savvy people of today's society. A global change that is transforming the government sector is the use of ICTs to improve...
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Use of NLP and SEM in Determining Factors for E-Service Adoption
Arghya Ray, Pradip Kumar Bala. © 2019. 10 pages.
With the emergence of digitalization on a large scale and the increasing penetration of the internet, there has been a need to perform analysis on a real-time basis. With the abundance of information available from various sources, user opinions when captured and analyzed properly can give interesting...
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Distinguish Significant Adoption Factors That Influence Users' Behavioral Expectation to Utilize Mobile Payment: A Survey
Pajaree Tansakul, Malka N. Halgamuge, Ali Syed. © 2019. 21 pages.
In this chapter, the authors performed an analysis of the data extracted from 39 peer-reviewed scientific publications between 2015 and 2018 describing users' adoption of various mobile payment systems encompassing methods, technologies, adoption models, theories, variables of the adoption models...
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Information-Centric Networking, E-Government, and Security
Balkis Hamdane, Sihem Guemara El Fatmi. © 2019. 25 pages.
The internet was initially proposed to interconnect a few trusted hosts. However, its continued success has caused many security problems. New internet services, such as e-government, must address these security issues. A host-centric security model tied to information location and based on various...
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A Compilation of the Research Models Regarding E-Commerce Web Site Success: An Approach in the Managerial Implications Perspective
Mustafa Emre Civelek. © 2019. 18 pages.
The aim of this chapter was to review the researches which were conducted on success of electronic commerce web sites. In particular, for the electronic commerce companies operating in the field of B2C, the main determinants of success are the attitudes and perceptions of customers regarding the...
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E-Governance and Corruption Impasse in Nigeria: A Developmental Expedition Synopsis
Opeyemi Idowu Aluko, Gabriel Temitope Aderinola. © 2019. 21 pages.
E-governance is a technological innovation that brings governance to the fore of integrity and accountability. It requires high technological commitment so as to bring the government closer to the people. Corruption on the other hand is a bane to growth and development in any country. E-governance is a...
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Security Frameworks in Contemporary Electronic Government
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Live Video Communication in Prehospital Emergency Medicine
Camilla Metelmann, Bibiana Metelmann. © 2019. 25 pages.
Prehospital emergency medicine treats time-critical diseases and conditions and aims to reduce morbidity and mortality. The progression of emergency medicine is an important topic for governments worldwide. A problem occurs when paramedics need assistance at the emergency site by emergency doctors, who...
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Strategic Management and Innovative Applications of E-Government
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Transformation of Government and Citizen Trust in Government: A Conceptual Model
Mohamed Mahmood. © 2019. 16 pages.
The continuing erosion of citizen trust and confidence in government has been attributed to a number of factors. This chapter examines the potential role of digital transformation of government in reversing this decline. Based on a systematic literature review, key factors that influence citizen trust...
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Empowering Society Participation in Public Service Processes
Bruna Diirr, Renata Araujo, Claudia Cappelli. © 2019. 31 pages.
Several discussions enforce the need for a greater engagement of society in public issues and show how ICTs can enhance it. This chapter presents the idea of conversations about public services. It is argued that by making society aware of how a service is provided—its process—citizens may develop a...
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M-Learning Acceptance Among Faculty and Students in Pakistan: A Structural Equation Modeling
Muhammad Bakhsh, Amjad Mahmood, Nazir A. Sangi, Muhammad Javed Iqbal. © 2019. 35 pages.
Fast development in mobile phones has enabled higher educational institutions to adapt and initiate mobile technologies. It can also make way for learning using mobile devices and systems. This chapter investigated the present state of student and faculty perception towards m-learning at open and...
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The Role of Social Marketing in Preventing the Spread of Non-Communicable Diseases: Case of Tunisia
Ines Mezghani Daoud, Marwa Meddeb. © 2019. 20 pages.
Non-communicable diseases (NCDs) such as obesity, diabetes, cardiovascular diseases, and cancers have become a major health concern for most countries around the world. Different elements such as social, biological, and environmental cause the NCDs. But the only way that one can intentionally modify to...
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Toward the Improvement of Emergency Response Utilizing a Multi-Tiered Systems Integration Approach: A Research Framework
Michael A. Erskine, Will Pepper. © 2019. 25 pages.
This chapter presents an extension of the Emergency Description Information Technology (EDIT) project to facilitate the effective collection and communication of information during an emergency. New academic findings and industry technologies inform a modified research framework. The research framework...
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Creating Experience in Digital Music Services: The Role of Personal Innovativeness and Mobility – Creating Experience in Digital Music Services
Alev Kocak Alan, Ebru Tumer Kabadayi, Selen Bakis. © 2019. 23 pages.
This chapter explores behavioral intention of consumers of online music services through analyzing the relationship between experiential motives (enjoyment, escape, epistemic curiosity, and social affiliation) of consumers and their trust in these service providers. Besides, the moderating role of...
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