Reference Book
Best Practices and New Perspectives in Service Science and Management
Patricia Ordóñez de Pablos, Robert D. Tennyson.
© 2013.
418 pages.
Within global commerce, services and management play a vital role in the economy. Service systems are necessary for organizations, and a multi-disciplinary approach is ideal to establish full understanding of these systems. Best Practices and New Perspectives in Service Science and Management provides...
Reference Book