We help you make your customer interactions more contextual and powerful with intelligent chatbots.
At Lexys, we help you deliver extraordinary personalized experiences with chatbots backed by cutting-edge technologies. We have cracked some meaningful conversations for many companies we have worked with using chatbot technologies such as Google DialogFlow, AWS Lex, and Microsoft LUIS. By 2024, Insider Intelligence predicts that consumer retail spend via chatbots worldwide will reach $142 billion—up from just $2.8 billion in 2019.
The cloud-based technologies we deal with seamlessly integrate with back-end systems and third-party applications thereby allowing companies to implement powerful self-service functionality. According to IDC’s Artificial Intelligence Strategies, early adopters of AI report an improvement of almost 25% in customer experience, accelerated rates of innovation, higher competitiveness, higher margins, and better employee experience with the roll out of AI solutions.
The conversational AI technology you choose today dictates how fast organisations can react in the future. Conversational applications are the second-most widely developed type of application type at 73% for voice apps and 60% for chatbots, according to a Gartner Inc. 2020 survey. By the end of 2024, 75% of enterprises will shift from piloting to operationalizing AI, driving a 5X increase in streaming data and analytics infrastructures. Delivering conversational AI applications, which are smart enough to grow with your business, allows you to build new applications faster, thus delivering greater benefits to your customers before your competitors.