PRIVACY POLICY

Ogilvy Australia Pty Ltd (ABN 50 005 373 508) (collectively referred to as “Ogilvy”, “we”, “us” or “our”) is an award-winning creative company that inspires brands and people to impact the world. 

Ogilvy is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

This Privacy Policy sets out Ogilvy’s approach to handling personal information and includes information on how we collect, use, disclose and keep secure your personal information, whether provided to us via this website, any of our related websites, social media pages, intranet or mobile applications (each a “Website”), or any other means through which you provide personal information to us, including either physically or electronically.

We may, from time to time, review and update this Privacy Policy so please check this website periodically to stay informed of any updates.  All personal information collected and held by us will be governed by the most recently updated Privacy Policy.

Anonymity and pseudonymity
Where practicable, we will allow you to deal with us on an anonymous or pseudonymous basis. If this is practicable, we only seek information in this way. However, where it is not practicable for the purposes for which information is collected, we will seek the information identified in this privacy policy. It will not be practicable to deal with you on an anonymous or pseudonymous basis when we wish to send you direct marketing materials or need to provide you with goods or services requested by you.

Collection of personal information by Ogilvy
Ogilvy generally collect your personal information directly from you or from what is disclosed to us on social media platforms. We may also collect Personal Information to conduct background checking that may be required as part of the recruitment and selection process.

The kinds of personal information we may collect from you will depend on what type of interaction you have with us.  However, it may include, among other things:

  • Personal information including when you contact us to enquire about our services or product offerings; subscribe to our mailing list, use a Website or interact or follow our social media pages like Facebook, Twitter, Linkedin and Instagram.  This information may include, for example, your name, email address and telephone number;
  • If you are applying for a position with Ogilvy, we will collect information as outlined in the section below entitled “Employment Applications”;

In some circumstances, we may collect personal information from third parties such as recruitment agencies, social media platforms and other data providers or organisations that share the data in circumstance where it is lawful and/or you have given permission for them to do so.

Non-Personally Identifiable Information Collected by Ogilvy
Ogilvy may also automatically collect (through cookies, described below, and other methods) and store aggregate or anonymous information about user contact with and use of the Website.  Examples of this type of information include demographic information, the type of internet browser you are using, the type of computer operating system application software and peripherals you are using, the domain name of the web site from which you linked to our Website and your browsing habits on and usage of the Website.  Non-personally identifiable information may also include personally identifiable information that has been aggregated so that no one individual is specifically identifiable (such as, how many users in a particular city access a Website).

Where your personal information is stored
Where we store your personal information depends on what interaction you have had with us. However, some areas may include:

  • Databases for processing customer enquiries or feedback; or
  • Email or SMS databases for marketing communications about our products and services.

How your personal information is stored
Ogilvy takes reasonable steps to protect your personal information from loss or unauthorised access and to keep this information accurate, up to date, complete and relevant. The information is stored on secure servers that are protected in controlled facilities. This service may be performed on our behalf and data may be hosted by our selected data storage providers. In some cases these facilities may be overseas. Ogilvy cannot ensure the security of any information transmitted to or from a Website or the security of information contained on a Website. Accordingly, although we strive to protect such information, we do not warrant the security of any information you transmit to us or from our online services and you use these services at your own risk.

We only keep your personal information for as long as it is required for the purpose for which it was collected, for example to administer a promotion or consider your employment application, or as otherwise required by law. We will take appropriate measures to destroy or permanently de-identity your personal information if we no longer need to retain it.  These measures may vary depending on the type of information concerned, the way it was collected and how it was stored.

How your personal information will be used
We collect your personal information so that we can use it for our functions and activities and provide products and services to you, which include, among other things:

  • administering and responding to your enquiry or feedback about our products and/or services;
  • administering and conducting traineeships;
  • facilitating our internal business operations, including fulfilment of any legal and regulatory requirements;
  • improving the operation or navigation of our websites;
  • maintaining and improving the functionality of a Website to provide better service to Website visitors and users, including the compilation and analysis of statistics and trends, the provision of information to you relating to the content available on that Website and any e-commerce transactions conducted via that Website;
  • processing and considering your employment application and conducting reference checks (refer to Employment Application section below);
  • providing direct marketing materials, events, special offers, competitions and promotions in person and via any medium including mail, telephone and commercial electronic messages (SMS (Short Message Service), MMS (Multimedia Messaging Service), IM (Instant Messaging), email) or any other form of electronic, emerging, digital or conventional communications channel;
  • providing you with relevant advertising when you use our Websites or those of a third party; and

We may also use your personal information for other purposes not listed above which will be made clear to you at the time we collect your personal information, or for such purposes as may be required or permitted by law.

Disclosure of personal information to third parties
For the purposes described above, or to operate a Website or deliver a service, personal information may be shared with our group companies, selected service providers and other trusted third parties (and their directors, servants and agents) either in Australia or overseas including in Indonesia and New Zealand. Our group companies, selected service providers and/or other trust third parties may be engaged to provide a variety of functions, such as legal and accounting services, data storage, and providing technical services for our websites. These companies may have access to personal information if needed to perform such functions.

We may also disclose personal information we collect from you:

  • to our related companies, suppliers, consultants, contractors or agents for other purposes directly related to the purpose for which the personal information is collected;
  • where the law requires or authorises us to do so;
  • to others that you have been informed of at the time any personal information is collected from you; and
  • with your consent (express or implied) to others.

Opting in or out procedures
At the point we collect information from you, you may be asked to “opt-in” to consent to us using or disclosing your personal information and to receiving direct marketing materials form us. You have the option to opt-out of receiving information from Ogilvy and this opt-out messaging will appear at the bottom of every promotional email or SMS or other message we send to you. Ogilvy also gives you the option to remove your information from our database of active users. If wish us to delete your personally identifiable information from our database of active users, send us a request marked "Privacy-Urgent" to the contact details contained in this Privacy Policy.

Passive Information Collection
We may also collect information which tells us about visitors to our Websites. For example, we may collect information about the date, time and duration of visits and which pages of a Website are most commonly accessed. This information is generally not linked to the identity of visitors, except where a Website is accessed via links in an email we have sent or where we are able to uniquely identify the device or user accessing a Website. By accessing a Website via links in an email we have sent and/or by accessing a Website generally, you consent to the collection of such information where it is personal information.

As you navigate through our Websites, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies, such as Unique Device Identifiers (UDI), cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream). In certain circumstances, this information may be considered anonymous information or personal information under the Privacy Act 1988 (Cth). This is dependent on the device used and the method by which an individual connects to the Internet. Your Internet browser automatically transmits to the Website you are browsing some of this anonymous information or personal information, such as the URL of the website you just came from, the Internet Protocol (IP) address, the UDI (if applicable) and the browser version your device is currently using. Our Websites may also collect anonymous information or personal information from your device through cookies and Internet tags or web beacons. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of a Website might not work without cookies and this may limit the services provided by a Website. Cookies and other technical methods may involve the transmission of information either directly to us or to another party authorised by us to collect information on our behalf.

Our Websites may use and combine such passively collected anonymous information or personal information from various third party sources to provide better service to Website visitors and users, customise a Website based on your preferences, compile and analyse statistics and trends, and otherwise administer and improve a Website for your use. We may combine your visitor session information or other information collected through tracking technologies with personally identifiable information from time to time in order to understand and measure your online experiences and to determine what products, promotions and services are likely to be of interest to you. By accessing a Website, you consent to information about you being collected, compiled and used in this way.

Employment Applications
Generally, the type of personal information we collect about applicants is the information included in your application for employment, for example, your name, postal address, telephone number, email address, education details, employment history and other information relating to your work experience.

In considering your application, we may also obtain personal information about you from third parties, for example, from your previous employers or nominated referees.  Subject to your consent, we may also collect sensitive information about you such as information about your health (including any disability), visa or immigration status or any criminal record you may have.

We collect personal information for any one or more of the following purposes:

  • assessing you for a position with us or one of our related entities;
  • assessing whether you are suitable to progress to each stage of the recruitment process for a vacant position;
  • storing your information for future employment opportunities.

If you do not provide us with the information we request, we will be unable to do one or more of the above.

We may disclose your information to:

  • referees or previous employers;
  • recruitment agencies or agencies or contractors acting on our behalf;
  • our related entities;
  • law enforcement agencies to verify whether you have a criminal record;
  • educational organisations to the extent necessary to verify your qualifications; and
  • immigration attorney to verify your visa status if you are on a working visa.

If we engage third party contractors to perform services for us which involves handling personal information, we will take reasonable steps to prevent the contractor from using the personal information except for the purpose for which it was supplied.

Third party websites
We may offer links to websites that are operated by third parties.  If you visit one of these linked websites, you should review their privacy and other policies.  We are not responsible for the policies and practices of third parties.

Access and Correction of your Personal Information
You may, at any time, request access and correction to any personal information we hold about you by contacting us (refer to Privacy Queries section below).  If you make an access request, we may ask you to verify your identity and put your request in writing for security reasons.

Customer Confidentiality and Security
Ogilvy will take reasonable steps to protect your personally identifiable information as you transmit your information from your computer to our website and to protect such information from loss, misuse, and unauthorised access, use, modification, disclosure, alteration, or destruction. However, you should keep in mind that the transmission of information over the internet is not completely secure or error-free. In particular, e-mail sent to or from this website may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

COVID-19

When you attend an Ogilvy premises you will be required to register your attendance via the WPP AUNZ Workspace APP, our QR Code or in our desk manual registry.

Your name and mobile phone number is collected by the WPP AUNZ APP our QR Code or in our desk manual registry and held in accordance with the WPP AUNZ Privacy Policy.

Your information that you provide for Covid-19 purposes will be treated confidentially, and wherever practicable, will be de-identified. However, this may not always be possible. This applies for example, in the context of having to make enquiries with other individuals about whether they have been potentially exposed. In this situation, it may be necessary to let the other individuals know sufficient information to enable a proper assessment of exposure and impact. In addition, information will need to be disclosed to those who need to know (such as within WPP AUNZ HR and WPP AUNZ Legal) to help manage and advise on any incident.

In addition we will keep a record of your attendance dates and times for the purpose of contact tracing. Your information which is collected for contact tracing will only be disclosed to all necessary government health authorities when requested for contact tracing purposes. The collection of your information is required under Australian law.

You will not be able to attend an Ogilvy premises without providing us with your information as set out under this clause and on either the WPP AUNZ APP Workspace APP, our QR Code or in our desk manual registry.

 

Privacy Queries

If you have any questions or complaints about how we handle your personal information, please contact:

Ogilvy Australia
THE BOND, Level 5,
30 Hickson Road, Millers Point, NSW 2000

Telephone: (02) 9373 6333 (9.00am to 5.00pm, Monday to Friday)
Email: [email protected]

We will consider your question or complaint and respond to you in a reasonable timeframe. If you do not receive a satisfactory response to your query, problem or complaint within 30 days, you may refer your query, problem or complaint to the Office of the Australian Information Commissioner.  

This Policy was last updated on December 7th, 2021.