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Digitalization is changing business and organizations. In the organizational context, the potential that can be realized through digitalization is manifest, namely the expenditure reduction and higher innovative power. However, it is not enough to integrate digitalization; a change of culture and behavior is necessary. To this extent, social media relations have the potential to create communication capabilities that can be turned into useful resources, which in turn will result in more significant competitive advantage and performance. Taking advantage of social tools within social business contexts requires an exercise in how to demonstrate usefulness regarding the creation, access, and sharing of content securely. To this end, this chapter will provide a comprehensive view of a new context of labor (i.e., social business supported by mobile IST-m_CSDIT2) to improve the organizational well-being through the collective intelligence and agility dimensions.

Aims: The researcher has endeavored to analyze impacts of PACS in-terms of selected social parameters using perception of the sample respondents. The study is significant to evaluate the perception of members PACS. Place and Duration of Study: The researchers have employed 290 members in 29 PACS out of the 365 operating PACS found in the Nadia district of West Bengal. Primary data for the study have been collected during 2017-2019. Methodology: The researchers have employed a multi-stage random sampling technique for selecting 290 members in 29 PACS in the Nadia district of West Bengal. The Likert-scale used with 5 points in the questionnaire in which, the respondents were required to grade the scale of their satisfaction for particular thing. Data have been standardized for in the study with Zero mean and Unit Standard Deviation.  Qualitative as well as quantitative techniques of data analysis were used to describe and analyze the research questions. The data collected from household survey were organized, coded and entered into statistical package, TANAGRA and Statistical Package of Social Sciences (SPSS). Descriptive statistics such as, frequency distribution, percentages etc. multivariate analyses for data reduction, Principal Component Analysis, K-means Cluster Analysis, analyses related to Group Characterization have been done to arrive meaningful interpretations for conclusions of the study. Results: The score obtained from the PCA are then grouped through cluster analysis. Social perception is to arrange the score according to deviations from Standard Deviation (SD). More than 76 percent of the total members fall in the group implying the perception of the members on social development by PACS is mostly homogeneous in nature. The researcher has find two variables namely, PACS role on empowering women in decision making and PACS Social business with other rural institutions comprise the first factor. Similarly second factor consist of the two (2) variables namely, PACS role in sensitizing women leadership in PACS management and role in skill development of women though training/ handholding etc. The second factor may be viewed as the factor of woman empowerment. Conclusion: The study concludes that PACS play important role in social development of the family. Most of the members agreed upon the positive role of the PACS Empowering women in decision making, Generating awareness of ongoing social development schemes of Government, Mobilizing of weaker sections, Educating Co-operative principles and Social business with other rural institutions. Moreover, PACS help to improve education level and improve habit of agricultural loan at the time of cash requirement particularly during peak season of agricultural operations.

Subject area This case focusses on social innovation and social entrepreneurship in Africa, specifically looking at behavioural characteristics of social entrepreneurs, their motivations to create social value and the application of personal initiative theory. The case discusses the self-starting proactiveness and innovation traits of the social entrepreneur. The social business model canvas will be used to analyse the social enterprise’s business model. Study level/applicability Students of social entrepreneurship, development studies, sustainable livelihoods and asset-based development. It is useful for customised or short programmes on social entrepreneurship or for students with a background in business wanting to understand social enterprise as a vehicle for social and economic change. As such, this case is written for Business Management and Entrepreneurship undergraduates or students of elective courses in social entrepreneurship (“understanding” and “remembering” learning activities under Bloom’s taxonomy). When personal initiative theory is used, the case provides an initial understanding of social entrepreneurship in a less developed context for post-graduate students and may be used for higher-order learning activities (“analysing” and “applying”). Case overview The case tells the story of Dr Engr Moses Musaazi, who is a Social Entrepreneur and Managing Director of Technology for Tomorrow (T4T). Troubled with the persistent social problems in his country. Musaazi, through T4T, strived for social innovations to reduce school dropouts of Ugandan girls. While exploring Moses’ journey for solving persistent social problems through social innovations, students will be able to understand, remember, analyse and apply Dees’ (2001) social entrepreneurial behaviours and Santos’ (2012) theory of social entrepreneurship. The case discusses what motivates African social entrepreneurs to start a social venture (Ghalwash, Tolba, & Ismail, 2017). Students will apply personal initiative theory to identify the social entrepreneurial behaviours displayed in the creation of social ventures. To exemplify and analyse the different components of social ventures’ business model, the social business model canvas by Sparviero (2019) will be introduced. Expected learning outcomes The teaching objectives are Objective 1. Students are able to remember, understand, identify and apply the social entrepreneurial behaviours as defined by Dees (2001) and the elements of Santos’ (2012) theory of social entrepreneurship to Dr Moses Musaazi’s case as a social entrepreneur. Objective 2. Students remember, understand and identify what motivates social entrepreneurs in less developed economies to create social value (Ghalwash et al., 2017). Objective 3. Early-stage postgraduate students are able to apply and analyse (also evaluate and create for higher-level post-graduates) personal initiative theory to explain the emergence of social entrepreneurial behaviour and especially how innovation, self-starting and proactiveness may lead to social entrepreneurial venture start-up (Frese, Kring, Soose, & Zempel, 1996). Objective 4. Students use the social business model canvas (Sparviero, 2019) as a tool to understand, analyse and improve a social-enterprise business model. Supplementary materials Supplementary learning materials are provided in the Teaching Note (Table 1). Table1, which includes videos and their description. Also, a link to Uganda’s sustainable development index is provided (the focus is sustainable development goals [SDGs] 3: Good health and well-being, SDG 4: Quality Education, SDG 5: Gender equality, SDG 10: Reduced inequalities). Subject code CSS 3: Entrepreneurship.

Why does the continued use of social commerce platforms fail to promote consumer wellbeing? This study explores the roles of influencers, informational incentives and fear of missing out (FoMO) in the relationships between social commerce platform use and consumer mental health. Data were obtained through questionnaires, as well as constructing a research model. Statistical analysis and path analysis of the structural equation model were performed by the software IBM SPSS and AMOS, and the following results were obtained. (1) Influencer expertise and interactivity, informational incentives and FoMO have a significant impact on consumers’ continued use of social commerce platforms. (2) Materialism has no significant effect on consumer social commerce platform use. (3) FoMO mediates the relationships between informational incentives and continued use of social commerce platforms. (4) Consumers’ continuous use of social commerce platforms has a strong relationship with mental health. (5) Continued use of social commerce platforms can lead to intense social engagement, as well as more severe outcomes such as psychological anxiety and compulsive buying. The findings of the paper have important implications for the development of social business theory and management practice.

The current paper conceptualises an innovative, sustainable social business contract farming model by blending three essential business aspects, namely, relational norms, social capital, and social business dimensions. In the case of contract farming, evidence shows that the social aspect and social business-based contract farming model are over-sighted. This study offers an efficient social business contract farming model by, first, reviewing the conventional contract farming model and, secondly, by developing and proposing a robust, multidimensional model for contract farming. This proposed framework may have profound implications for the agriculture sector and may provide a strong sustainable contract farming management guideline for the global agriculture industry.

In the latter, there has been an increasing importance attributed to the measurement of social value and social impact that various organizations create. The demand to measure this value comes from all sides: funders who want to direct their money to the most effective projects, policy makers and government officials must be accountable for their spending decisions, and social organizations need to demonstrate their impact to financiers, partners and beneficiaries. This article intends to classify social companies through theoretical types and analyze their characteristics to understand social innovation. The first stage of the project was the elaboration of the theoretical framework on the themes of social enterprise, typology of social enterprises, social business model and social innovation. The research instrument was an interview guide, and the next step was to select three social companies of different types to carry out the empirical research. These typologies were tested in three social companies in the empirical research and the effectiveness of the typologies was proven.

This paper explores the role that the social economy, and the social business within it, have in terms of the strategies deployed to tackle Sustainable Development challenges. This paper proposes a New Sustainable Recovery Approach (NSRA) leveraging the strengths of the social economy and social business to guide policymakers to rethink socio-economic actions for a post-COVID-19 world aimed at sustainable human development. The NSRA is based on three, self-reinforcing, components: the promotion of Sustainable Human Development (SHD) for everyone; a transformative approach to Education and Research for individual and collective learning processes; and a strong emphasis on a recovery driven by an “enhanced social and environmental consciousness and behavior”. The paper analyzes the role of the social economy and social business in the implementation of the NSRA. At the end of the paper, policy implications and final remarks are provided to policy makers.

The essence and uniqueness of social business in solving the most sensitive problems of the society, being able to survive independently and ensure the continuity of activities gives this form of activity an advantage and determines its growing popularity. There are many different definitions of social business. Some authors explain the definition of social business by distinguishing the main aspects that distinguish social business from other forms of activity. However, there are also forms very close to social business. The research objective is to present differences of social business concepts and to identify advantages of such initiatives. The analysis of social business concepts has shown that social business is defined by three principles: social business solves social problems that are not addressed by the public sector; the main motive of social business is public benefit; representatives of social business exploit market mechanisms (without excluding the existing ones) when creating social benefits. Research has shown that social business does not yet have one specific definition, but, according to the development and perception of social business, two main directions can be distinguished: Anglo-American and European.