social exchange
Recently Published Documents

This study applied social exchange theory to examine 74 faculty members’ perceptions of culturally diverse mentor training activities at 10 undergraduate institutions in the early stages of implementing grant-funded interventions focused on determining the most effective ways to engage and retain racially diverse students in biomedical research.

Purpose This study aims to investigate how workplace resourcefulness (positive psychological climate), as well as personal resources (psychological capital [PsyCap]), influence work engagement to promote change-oriented organizational citizenship behaviors (Ch-OCBs) among Indian information technology (IT) personnel. Design/methodology/approach The social exchange theory and job demands-resources model are used to provide rationale for proposing a comprehensive mechanism including antecedents, moderators as well as mediators enabling Ch-OCBs among IT personnel. Structured questionnaires were administered targeting IT professionals and their supervisors to test the proposed relationships. The obtained data from 30 supervisors and 240 subordinates were tested using confirmatory factor analysis, SEM and moderated path analysis technique. Findings Psychological climate, PsyCap and work engagement positively relate to Ch-OCBs; PsyCap moderated the relationship between psychological climate and work engagement. Specifically, the relationship between psychological climate and work engagement has come out stronger for employees with high PsyCap. Work engagement fully mediated the relationship between psychological climate and Ch-OCBs. Practical implications The findings can be critical in promoting voluntary change-focused behaviors among Indian IT personnel, for Indian and foreign (non-Indian) multi-national corporations that are interested in reaping profits by availing change-driven extra-role services of their efficient and the most preferred Indian IT employees of the world. Originality/value This study addresses to the call for more research on change-focused promotive part of OCB and advances the literature by providing evidence on the proposed set of associations from fast-pacing Indian economy.

Virtual communities of practice invoke novel forms of boundary work that are newly visible via publicly recorded discourse and failure narratives. This boundary work has critical implications for occupational knowledge, membership, and stratification. Building on social exchange theorization of network gatekeeping, the author tests the assumption that centralized peers are more competitive gatekeepers, in that they react more negatively to remedial narratives. The author tests this theory using empirical data from a virtual entrepreneur community on Reddit. The author finds that a peer’s tenure in the community network is directly related to exclusive, competitive boundary work of remedial members. However, by looking beyond the network structure to the content of the tie, the author finds that exclusive boundary work is not as impactful as inclusive, collaborative boundary work in this open network setting. The author builds on relational cohesion and exchange commitment theory to explain how remedial practitioners circumvent central community gatekeepers through failure narratives that provoke empathy from peripheral peers who experience higher uncertainty than core peers. Understanding these dynamics is critical to promoting recovery from failure and vitality of the community of practice.

The collaborative European funded research and development landscape drives competitiveness among innovative organisations. Recently it has seen the rise of public private partnerships significantly impacting the dynamics of these networks.  Thus, the complexity of managing research networks has intensified with the increased diversity of research network members. Additionally, the emergence of the academic entrepreneur has augmented the focus of educational institutions to include innovation and building start-up organisations.  The impact of research is scalable if an optimum research network is created and managed effectively. This paper investigates network embeddedness; the nature of relationships, links and nodes within a research network, specifically their structure, configuration and quality. The contribution of this paper extends our understanding for establishing and maintaining effective collaborative research networks.  The effects of network embeddedness are recognized in the literature as pertinent to innovation and the economy. Network theory literature claims that networks are essential to innovative clusters such as Silicon valley and innovation in high tech industries. The concept of embeddedness is what differentiates network theory from economic theory. This study adopts a qualitative approach and uncovers some of the challenges of multi-disciplinary research through case study insights. One challenge is competition between network members over ownership and sharing of data. The contribution of this paper recommends the establishment of scaffolding to accommodate cooperation in research networks, role appointment, and addressing contextual complexities early to avoid problem cultivation. Furthermore, it suggests recommendations in relation to network formation, incubation and operations. The network capability is enhanced by the recognition of network theory, open innovation and social exchange with the understanding that the network structure has an impact on innovation and social exchange in research networks and subsequently on research output. The research concludes that the success of collaborative research is reliant upon establishing a common language and understanding between network members to realise their research objectives.

Concessioners play an important role in park and protected area management by providing visitor services. Historically, concessioners were criticized for their negative impacts on environmental sustainability. However, due to policy changes, technological advances, and shifting market demands, there is a need to reevaluate the role of concessioners in sustainable destination management in and around parks and protected areas. The purpose of this qualitative case study situated in Grand Teton National Park (GTNP), which was guided by social exchange theory, was to explore U.S. national park concessioners’ influence on sustainable development at the destination level from the perspective of National Park Service (NPS) staff, concessioners, and local community members. Sustainability was examined holistically as a multifaceted construct with integrated socioeconomic, cultural, and environmental dimensions. Twenty-three participants completed semistructured interviews. Researchers identified four thematic categories describing concessioners’ influence on sustainability; motivations and barriers to pursuing sustainability initiatives; and situational factors that facilitated concessioners’ sustainability actions. While participants commented on the negative environmental impacts of concessioners and their operations, these data suggest that concessioners were working individually and collaboratively to promote environmental, socioeconomic, and cultural sustainability in and around GTNP. Some concessioners were even described as leaders, testing and driving the development of innovative sustainability policies and practices. These actions were motivated, in part, by contractual obligations and profit generation. However, concessioners also had strong intangible motivators, such as intrinsic values and a strong sense of community, that drove their positive contributions to sustainability. Based on these data, we recommend that those involved in future theoretical and practical work with concessioners acknowledge the importance of both tangible and intangible motivators when attempting to promote higher levels of sustainability achievement and collaboration. This will become increasingly important as land management agencies continue to embrace strategies beyond the traditional “parks as islands” approach to management. Additionally, future work should explore more specifically the role of policy, conceptualizations of sustainability, and private industry sponsorship in promoting concessioners’ contributions to sustainability, especially in collaborative settings. This work is needed to understand if and how these observations generalize to other contexts.

Purpose Drawing on the social exchange theory, this study aims to investigate the destructive impact of abusive supervision and supervisor undermining on quiescent silence and turnover intentions among frontline employees. Whether quiescent silence and the desire to seek revenge mediate the path from aggressive supervisory behaviors to turnover intentions is explored. Design/methodology/approach Following a time-lagged design, the authors collected data from 350 frontline banking officers in Thailand by a survey. For data analysis purposes, structural equation modeling procedures are used through Smart partial least square version 3.2.0. Findings Uniquely, findings suggest that abusive supervision does not result in any form of retaliation. Supervisor undermining has a trickle-down effect on the desire to revenge, quiescent silence and turnover intentions. For supervisor undermining, the direct path, as well as mediating roles are supported by data. Practical implications The findings of this study suggests organizational systems should discourage supervisors from undermining the subordinates. There is a need to offer regular training to supervisors. Furthermore, employees should be provided some platforms and the freedom to positively speak at work. Above all, supervisors should be more inspiring which can dilute negative perceptions of abuse. Originality/value The proposed mediation of desire to revenge and quiescent silence is unique to this study. Moreover, the challenge to the traditional trickle-down effects of abusive supervision is a unique intervention in the organizational behavior literature.

Purpose In 2020, the COVID-19 pandemic had a devastating impact on global health care and the economy. The restaurant industry has been especially hit hard by the statewide “stay-at-home” orders. To get back on track, many of these businesses need capital. A new and effective form of fundraising for business startups is crowdfunding (CF). However, there has been little research on the pandemic impact on CF. This study aims to fill this gap by investigating the pandemic-related impact on restaurant CF. Design/methodology/approach This study extracted all 2,686 restaurant CF projects in the USA from the Kickstarter platform from April 2010 to January 2021. By conducting descriptive analyses and multiple logistic regression models, this study examined the pandemic impact on CF success. Findings This study finds that, while controlling the effects of other determinants, businesses in the midst of the pandemic are more likely to be successfully funded than businesses unaffected by the pandemic. Findings also reveal that restaurant startups lowered their funding goals and posted more updates/comments/pledge levels during the pandemic, which made projects more likely to be selected as a “Project We Love” and increased the odds of funding success. However, mentioning COVID-19-related information or locating projects in “red zones” are not found to have any significant direct or moderating impact on the funding success. Research limitations/implications This study pioneers the research topic restaurant CF and attempts to raise the research attention of small- and medium-sized enterprises and entrepreneurial financing. Using quantitative methods, it provides a new perspective on pandemic-impact research. Social exchange theory is extended to the context of reward-based CF under crisis. Finally, to the best of the authors’ knowledge, this is the first investigation of the possible moderating effect of project location on the relationship between restaurant CF characteristics and success. Practical implications The findings of this study suggest restaurateurs to be confident about the fundraising of their startup business through reward-based CF, even when located within so-called pandemic red zones, and perform appropriate communication strategies while using the reward-based CF. Originality/value This study is one of the earliest to examine the main and moderating effects of the pandemic-related factors on business CF in the hospitality realm. The findings are reference for researchers and restaurateurs on fundraising in a crisis context.