technical capability
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This study aims to determine the professionalism of civil servants in the Procurement Section of the Dumai City Regional Secretariat and identify the supporting or inhibiting factors. This research is a qualitative research with a case study approach. The data collection technique used was through observation, interviews and documentation with informants consisting of civil servants in the Procurement Section of Goods and Services, PPK/Procurement Officials on Regional Apparatus and providers. Data analysis techniques include data collection, data reduction, data presentation and drawing conclusions. The results of the study indicate that the professionalism of civil servants in the Procurement Section of the Dumai City Regional Secretariat needs to be improved. This can be seen from several aspects. First, competence which shows that there is still a lack of technical capability in the implementation of the procurement of goods and services. Second, effectiveness shows that the process of procuring goods and services has been running according to predetermined standards and times. Third, efficiency shows that the utilization of civil servants and facilities and infrastructure in the Goods and Services Procurement Section is still low in the implementation of the procurement of goods and services. Fourth, responsibilities that show that there are still tupoksi that have not been carried out optimally such as monitoring, evaluating, coaching and advocating related to the process of procurement of goods and services.

This research was motivated by the Re-Voting (PSU) and the Election Result Dispute (PHPU) lawsuit that colored the 2019 Election in Tebing Tinggi City. The performance of the Voting Organizer Group (KPPS) for the 2019 election in Tebing Tinggi City was questioned when the two problems initially stemmed from a mistake by KPPS at the polling station. To prove the performance of KPPS in Tebing Tinggi, the researcher analyzed the performance of KPPS in Kota Tebing Tinggi with 6 (six) indicators proposed by Robbins, namely: Quality, Quantity, Punctuality, Effectiveness, Independence, and work commitment. Because the performance of the organizers is part of the integrity of the election, the researcher uses the integrity theory of Frank and Martinez i Coma, which states that the performance of the organizing body can technically improve the integrity of the election and there is recognition of independence and Pippa Norris who examines the integrity of elections from the field of public management, namely examines electoral integrity using the concepts of electoral maladministration and 'good governance' which emphasizes technical capability and efficient performance, as well as electoral processes and procedures. This study found that although the Tebing Tinggi City KPPS has tried its best in carrying out its duties, the Tebing Tinggi City KPPS's performance is not good, this is due to several factors, namely: 1. Requirements regarding restrictions on serving as KPPS twice, 2. Minimal technical guidance and ineffective, 3. The logistical chaos of the 2019 election, 4. The complexity of the administration of the 2019 election, 5. The workload of the 2019 election that causes Human Error.

The study was not designed to undertake an evaluation of the success or failure of reform. Nor was it specifically about the desirability or defects of the policy reform choices. It took these reform choices and the policy context as a given. It is important to note that the Delhi reforms had its share of criticisms (Kumar, 2016; Rampal, 2016). However, our goal was not to comment on whether these were the “right” reforms or have their appropriateness measured in terms of their technical capability. This study sought to understand the pathways through which policy formulations, designed and promoted by committed leaders (the sound and functional head of the flailing state), transmit their ideas and how these are understood, resisted, and adopted on the ground. In essence, this is a study that sought to illuminate the multifaceted challenges of introducing change and transition in low-capacity settings. Its focus was on documenting the process of implementing reforms and the dynamics of resistance, distortion, and acceptance of reform efforts on the ground. The provocative claim that this report makes is that the success and failure, and eventual institutionalisation, of reforms depend fundamentally on how the frontline of the system understands, interprets, and adapts to reform efforts. This, we shall argue, holds the key to upending the status quo of “pilot” burial grounds that characterise many education reform efforts in India. Reforms are never implemented in a vacuum. They inevitably intersect with the belief systems, cultures, values, and norms that shape the education ecosystem. The dynamics of this interaction, the frictions it creates, and reformers’ ability to negotiate these frictions are what ultimately shape outcomes. In the ultimate analysis, we argue that reforming deeply entrenched education systems (and, more broadly, public service delivery systems) is not merely a matter of political will and technical solutions (although both are critical). It is about identifying the points of reform friction in the ecosystem and experimenting with different ways of negotiating these. The narrative presented here does not have any clear answers for what needs to be done right. Instead, it seeks to make visible the intricacies and potential levers of change that tend to be ignored in the rush to “evaluate” reforms and declare success and failure. Moving beyond success to understand the dynamics of change and resistance is the primary contribution of this study.

Mobile Health applications have shown different usages in the COVID-19 pandemic, which consisted of empowering patient’s awareness, promoting patient’s self-care, and self-monitor behaviors. The purpose of this study is to identify key features and capabilities of a mobile-based application for self-care and self-management of people with COVID-19 disease. This study was a descriptive-analytical study that was conducted in two main phases in 2020. In the first phase, a literature review study was performed. In the second phase, using the information obtained from the review of similar articles, a questionnaire was designed to validate identified requirements. Based on the results of the first phase, 53 data elements and technical key features for mobile-based self-care application for people with COVID-19 were identified. According to the statistical population, 11 data elements for demographic requirements, 11 data elements for clinical requirements, 15 data elements for self-care specifications, and 16 features for the technical capability of this app were determined. Most of the items were selected by infectious and internal medicine specialists (94%). This study supports that the use of mobile-based applications can play an important role in the management of this disease. Software design and development could help manage and improve patients’ health status.

CAPA is used in the improvements to be made in product, process or quality system to eliminate non-conformities and other undesirable situation. CAPA could be regulatory concept that focuses on systematic investigations to search out the root cause, understanding and correcting discrepancies while attempting to avoid their reoccurrence. Instructions for a way they must be handled within the organization just in case of potential product problems, customer complaints or action to eliminate the cause of a detected nonconformities or incident. Regulatory inspections give more importance for CAPA, for the explanation, it will high light the systems followed within the company additionally because the technical capability of the people concerned. Changes proposed are to be verified and validated to confirm the effectiveness and quality attribution. CAPA is also an integrated part of ISO: 13485 and Good Manufacturing Practice (GMP) for medical products. The FDA defines the purpose of a CAPA procedure as: collecting and analyzing information, identifying and investigating product and quality problems, and taking appropriate and effective corrective and/or preventive action to prevent their recurrence. There is not a regulatory defined framework for the CAPA process only different requirements. The CAPA system investigation document will provide a clear picture of how the standard system works and hence, Regulatory Inspectors give lot of importance to audit this method. Real root cause is to be identified with scientific proof and which further may not be generated. This review provides comprehensive views on steps involved in corrective action and preventive action (CAPA), mechanism of taking CAPA enabling to boost the system of quality management. CAPA is a component of the overall quality management system. As per the FDA documents CAPA accounts for 30-50% of FDA-483 forms issued for noncompliance.

This study aimed to determine the extent to which the village apparatus’s capacity can manage village funds. This study used qualitative and quantitative approaches, namely frequency percentage statistics. Results of distribution utilized the total score of the answers. Data sources included primary and secondary data. Data sources included primary and secondary data. The object of research is 30 (thirty) villages, 2 respondents from each village are taken.  Findings demonstrate that the village apparatus’s capacity in managing village funds is generally assessed from their basic Capability, management capability, and technical Capability, which fall into the ‘fair’ category. It indicates that the village apparatus needs to increase its capacity so that village funds can be managed optimally. The solutions include increasing the HR-village apparatus’s capacity through computer training, technical guidance, seminars, and socialization of related regulations. Besides, facilitation and mentoring are the best ways that the village apparatus needs to increase their capacity, considering that stakeholders are demanding a change in the paradigm of implementation in village governance and the era of disruption to balance and harmonize with current and future conditions.

All buildings require Repair and Maintenance (R&M) in their life cycle period. However, if R&M activities are not carried out properly, deterioration will occur, service life of buildings will be reduced, and maintenance costs will increase. Hence, selecting the appropriate R&M methods is pivotal, especially for developing countries, such as Iran, which are featured by highly constrained resources. The present study aims to identify and prioritize the main criteria for selecting the suitable R&M methods for Commercial Buildings (CBs), which is considered as a profound challenge for the Architecture, Engineering and Construction/Facility Management (AEC/FM) industry. A total of 20 senior experts in the AEC/FM industry and CBs in Iran were invited to participate in a Delphi survey to solicit their perceptions and opinions on the selection criteria. The total number of individual criteria identified is 16, which are further divided into five categories: human resources, flexibility and technical capability, risks, cost of maintenance, together with facilities and technology. Then, the Fuzzy Analytic Hierarchy Process (FAHP) technique was applied to prioritize the identified criteria. Among the 5 main selection criteria, the cost of maintenance is the most important criterion for selecting appropriate R&M methods for CBs whereas the criterion of human resources (HR) was recognized as the least important.

Banks attempt to invest in emerging financial technology (FinTech), such as blockchain, to enhance competitiveness. There is a great deal of literature on the technical and legal aspects of blockchain. However, there is little specific guidance on how banks can apply a holistic model to evaluate the blockchain-based business. This study proposes a hybrid decision model with confidence-weighted fuzzy assessments to address this valuable research topic. Supported by a group of seasoned experts, five major blockchain-based business models are evaluated for a domestic bank in Taiwan. The key findings contribute to understanding the importance of the involved factors and identifying the ideal business strategy for the bank. The result suggests that the most crucial dimension is policies and regulations, not the technical capability of banks.

This study was aimed to investigate the performance of the workers of the Liaison Agency of the Central Kalimantan Provincial Government in delivering their services. This study employed the qualitative method with descriptive analysis. Data used in this studywere obtained through interview, observation, and document analysis. This study examined the performance of the workers in improving the quality of service and focused on the mechanism and strategy that the workers used in conducting their duties andidentification of the factors that affecting their performance. Then, all the datawere analyzed using the SWOT method and Litmust Test. The result of this study shows that the performance of the workers of the Liaison Agency of the Central Kalimantan Provincial Government is not optimal. Some of the difficulties that are found to be the reasons of the dissatisfied performance of the workers are the low level of education and knowledge and the lack of experience. Furthermore, there is only a few numbers of workers that have the technical capability, limited opportunity to improve their capability through education or training either in structural or functional form, and the limited chance to pursue higher education that caused the poor quality of service.