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City of Selma Information Technology (IT) Department Assistance/Issues Computer Reporting Form

The document is a computer issue reporting form for the City of Selma Information Technology Department. It requests information such as the user's name and department, type of computer, description of the problem, and whether it is an emergency. Once completed, the form must be initialed by the department head before being sent to the IT department via phone, fax, or email for processing. The IT department will then document its recommendations and notes, as well as the date the issue was resolved.

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Thiyagarajan Munivel
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© Attribution Non-Commercial (BY-NC)
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Download as DOC, PDF, TXT or read online on Scribd
59 views

City of Selma Information Technology (IT) Department Assistance/Issues Computer Reporting Form

The document is a computer issue reporting form for the City of Selma Information Technology Department. It requests information such as the user's name and department, type of computer, description of the problem, and whether it is an emergency. Once completed, the form must be initialed by the department head before being sent to the IT department via phone, fax, or email for processing. The IT department will then document its recommendations and notes, as well as the date the issue was resolved.

Uploaded by

Thiyagarajan Munivel
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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City of SelmaInformationTechnology(IT) Department Assistance/IssuesComputerReportingForm

Modified: 9/07/2012 To report any IT issues, please complete the appropriate portion of this form. The end-user or his/her Department Head may complete this form. Once the form is completed, it must be initialed by the Department Head, before forwarding to the IT Department. To: IT Dept. City of Selma Phone: (334) 874-2575 Fax: (334) 874-3954 e-mail: itsupport@selma-al.gov) Date of Request: User's Name: Department: Type of Computer:
Is this an emergency that requires immediate attention? Yes If no, what times are you available?

Dept. Head Initials: Phone: Office Number:


No

Natureof Problem( and or error message):

Has this been a recurrent problem? Yes No Don't know When did the device last function properly? Is the System under warranty? Dont know Requestfor installationof softwareor upgradeof components(e.g., memory). Please note that funding for purchase of software or upgrades for your computer must come from your department. 1. 2. 3. Date: Received: Technician'scomments/recommendations: Contact Person:

Date of repair:

Tech. Initials:

It Dept. Head Initials:

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