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City of Selma Information Technology (IT) Department Assistance/Issues Computer Reporting Form

The document is a computer issue reporting form for the City of Selma Information Technology Department. It requests information such as the user's name and department, type of computer, description of the problem, and whether it is an emergency. Once completed and initialed by the department head, the form is to be forwarded to the IT department by phone, fax, or email so they can address the issue. It also requests details on warranty and prior functioning of the device.

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jun_bucayu
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© Attribution Non-Commercial (BY-NC)
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40 views

City of Selma Information Technology (IT) Department Assistance/Issues Computer Reporting Form

The document is a computer issue reporting form for the City of Selma Information Technology Department. It requests information such as the user's name and department, type of computer, description of the problem, and whether it is an emergency. Once completed and initialed by the department head, the form is to be forwarded to the IT department by phone, fax, or email so they can address the issue. It also requests details on warranty and prior functioning of the device.

Uploaded by

jun_bucayu
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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City of Selma Information Technology (IT) Department Assistance/Issues Computer Reporting Form

Modified: 9/07/2012 To report any IT issues, please complete the appropriate portion of this form. The end-user or his/her Department Head may complete this form. Once the form is completed, it must be initialed by the Department Head, before forwarding to the IT Department. To: IT Dept. City of Selma Phone: (334) 874-2575 Fax: (334) 874-3954 e-mail: itsupport@selma-al.gov) Date of Request: User's Name: Department: Type of Computer:
Is this an emergency that requires immediate attention? Yes If no, what times are you available?

Dept. Head Initials: Phone: Office Number:


No

Nature of Problem(and or error message):

Has this been a recurrent problem? Yes No Don't know When did the device last function properly? Is the System under warranty? Dont know Request for installation of software or upgrade of components (e.g., memory). Please note that funding for purchase of software or upgrades for your computer must come from your department. 1. 2. 3. Date: Received: Contact Person:

Technician's comments/recommendations:

Date of repair:

Tech. Initials:

It Dept. Head Initials:

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