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    Questions

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    Abhinesh Kaushik
    This document contains 10 questions related to queueing theory and waiting line models. The questions cover topics such as costs of waiting for customers and service providers, the difference between balking and reneging, probability calculations for Poisson arrival processes, determining optimal server levels based on arrival and service rates, and evaluating economic tradeoffs between staffing levels.

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    Questions

    Uploaded by

    Abhinesh Kaushik
    40 views2 pages
    This document contains 10 questions related to queueing theory and waiting line models. The questions cover topics such as costs of waiting for customers and service providers, the difference between balking and reneging, probability calculations for Poisson arrival processes, determining optimal server levels based on arrival and service rates, and evaluating economic tradeoffs between staffing levels.

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    This document contains 10 questions related to queueing theory and waiting line models. The questions cover topics such as costs of waiting for customers and service providers, the difference between balking and reneging, probability calculations for Poisson arrival processes, determining optimal server levels based on arrival and service rates, and evaluating economic tradeoffs between staffing levels.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    40 views2 pages

    Questions

    Uploaded by

    Abhinesh Kaushik
    This document contains 10 questions related to queueing theory and waiting line models. The questions cover topics such as costs of waiting for customers and service providers, the difference between balking and reneging, probability calculations for Poisson arrival processes, determining optimal server levels based on arrival and service rates, and evaluating economic tradeoffs between staffing levels.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
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    Questions

    1. What kinds of costs due to excessive waiting are incurred by the customer and
    service provider?
    2. How a waiting customer can become resource for service organization?
    3. What is the difference between balking and reneging?
    4. Customers arrive at service facility follow Poisson distribution at the rate of 20 per
    day. What is the probability that no customer will arrive during any 1 hour,
    assuming the service facility is open 6 hours a day.
    5. Mc Rock fast food centre uses an average of 500 kg of potatoes per week. The
    average number of kgs of potatoes on hand is 300. On an average, for how long the
    stock of potatoes will be there in the restaurant before being used?
    6. What do you mean by J ockeying in the context of waiting line?
    7. In a health clinic, the average rate of patient arrival is 12 per hour. On an average, a
    doctor can serve the patients at the rate of one every four minutes. Assuming
    Poisson arrivals and exponential service distributions, find average number of
    patients in the waiting line and in the system. Also find the average waiting time in
    line and in the system.
    8. The Indi123 Bank is a new bank planning for the capacity to serve customer during
    the peak hour of 10 am to 11 am. Indi123 bank has mean time between arrivals of
    customer to be 3 minutes. If on an average a customer spends 30 minutes in a bank
    during peak hour, how many servers Indi123 bank should have during that period.
    9. A weighing station has a single weighing bridge with the capacity of
    accommodating maximum of 10 vehicles inside the station. The arrival rate and
    service rate follows Poisson distribution with 45 vehicles per hour respectively. The
    probability of having 10 vehicles in the work station is 0.3. What is the effective
    arrival rate?
    10. The arrival rate of breakdown machines at a maintenance shop follows Poisson
    distribution with a mean of 4 per hour. The service rate of machines by a
    maintenance mechanic also follows Poisson distribution with a mean of 3 per hour.
    The downtime cost per hour of a breakdown machine is Rs200. The labor rate per
    hour is Rs50. Determine whether it is economical to have 3 mechanics or 4
    mechanics?

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