Final Presentation

Pullman Ridge
Diabetes Care
By:
Britney Evans
Nichole Kraai
Amy Lampen
Stephanie Olson
Need for Service
Pullman is known as one of the poorest

communities in Allegan County.
There is only one medical office that is closed

to new patients however, a walk-in clinic is
available however no chronic management
for diabetes.
69.2% of Allegan County residents are obese

or overweight per BRFSS data
www.allegancounty.org/Government/HD/ED/Statistics/Index.asp?pt=Living
Environmental Scan of
Allegan County
2008-2010
78.5% inadequate fruit and vegetable consumption
23.2% no leisure-time physical activity
Above state averages for Heart Attacks, Diabetes and Stroke per BRFSS
data
17.3% no health care coverage among those ages 18-64 years
23.6% cigarette smoking
Unfortunately, the number of children living in poverty has continued

to trend upwards in Allegan
http://www.allegancounty.org/Dashboard/Economy/ChildPoverty.asp
Mission Statement
The mission of Pullman

Ridge Diabetes Care is to
provide quality diabetes
management education in
order to empower the
community.
We strive to help our clients

with finding resources to
help with medical, financial,
and psychological aspects of
living with diabetes.
Philosophy
The philosophy of Pullman Ridge Diabetes Care is to

provide quality diabetes management education to
the community.
This includes but is not limited to individuals and

families with low income, limited English
proficiency, the uninsured, migrant and seasonal
farmworkers, homeless, and those living in public
housing.
We believe that education empowers and

strengthens the confidence of individuals living with
diabetes.
Philosophy Continue
We strive for excellence,

professionalism, and
beneficence.
We will treat each individual

with compassion, respect,
fairness and dignity.
We take pride in our ability

to collaborate, build
trusting relationships,
provide accountability with
everyone we touch, and
building a healthy
community.
Goals and Objectives
Improve the quality of life for all persons in the community

of Pullman who have, or are at risk for diabetes mellitus.
Objective: To reduce health disparities in populations burdened by diabetes.
Objective: To enhance the program by bringing in additional volunteers.
Objective: To collaborate with resources in the community.
Objective: To detect and implement evidence-based, culturally appropriate

tools that support behavior modification.
Develop and enhance support systems, in the community of

Pullman, for those diagnosed with diabetes mellitus.
Objective: To identify and evaluate existing local support groups in or near

Pullman.
Objective: To develop five key strategies that encourages diagnosed

individuals to participate in basic education classes, workshops and/or
individual sponsorships.
Objective: To develop a Pullman diabetes web site.

Continue
Provide comprehensive diabetic education.
Objective: To identify the patient education needs of people with

diabetes mellitus.
Objective: To identify the education needs of people supporting

those with diabetes mellitus.
Objective: To identify the education needs of the community of

Pullman.
Objective: To develop and distribute culturally appropriate

information and strategies to meet the identified needs.
Ensure the needs of high risk or special populations,

in the community of Pullman, are met.
Objective: To identify underserved populations, evaluate the

specific needs of these populations, and cultivate suitable
interventions.

Continue
Ensure that those with diabetes mellitus have access to

quality supplies and services.
Objective: To assess the availability of services, equipment and

supplies in Pullman.
Objective: To publish and distribute a resource directory.
Increase the community of Pullmans awareness and

knowledge of the seriousness of diabetes, its risk
factors, and effective strategies for preventing
complications associated with diabetes.
Objective: To create an annual public education campaign.
Objective: To hold quarterly public events that raise awareness

about diabetes.
Objective: To promote workplace and community

informational/educational initiatives in Pullman.
Job Descriptions
Medical Director
Clinical Nurse Administrator
Individual counseling and development of

support groups
Diabetic Counselor
Formulate financial plan and marketing

plan, staff training, promote community
initiatives
Psychiatrist
Oversee medical staff and program

development, preferably an endocrinologist
Publish, distribute and maintain the

programs resource directory, new patient
assessments, refers patients to appropriate
team members
Diabetic Educator
Create educational campaign, monthly focus

classes, organizes quarterly community
events
Job Descriptions Continue
Registered Dietitian
Social Worker
Update program website, scheduling, communication,

resource distribution
Medical Assistant
Connects patients with other community resources,

medication assistance and obtaining diabetic supplies
Administrative Assistant
Individual and group nutritional counseling, develop

educational materials
Direct patient care, may include home visits
Accountant
Monitors budget, manages bills, payroll, provides

monthly reports
Marketing Plan Strategies

Create website for the program
Advertise on partnering websites such as Ridge
Point Church
Local advertising
Posters in local pharmacies, fliers at grocery stores,

mailings, school newsletters
Media
Local news interview, newspaper, radio
Open house event

Lunch and learn with potential referrals such as
primary care offices and hospital discharge planners
Social media
http://www.cdc.gov/healthcommunication/
Estimated Operating
Expenses
Position/ Expense
Education Level
FTE Status
Cost
Medical Director,
Endocrinologist
PhD
1.0 FTE + benefits
$205,000
Psychiatrist
PhD
0.5 FTE
$50,000
Diabetic Counselors
Associates
2.0 FTEs + benefits
$75,000
Accountant
Bachelors
0.5 FTE
$30,000
Clinical Nurse
Administrator
Masters
1.0 FTE + benefits
$95,000
Social Worker
Masters
1.0 FTE + benefits
$55,000
Registered Dietician
Bachelors
0.5 FTE
$20,000
Diabetic Educator
Bachelors
1.0 FTE + benefits
$60,000
Clerical
Diploma
1.0 FTE + benefits
$30,000
Medical Assistant
Certification
1.0 FTE + benefits
$30,000
Training
NA
NA
$7,000
Supplies/ Minor
Equipment
NA
NA
$10,000
Advertising/ Marketing/
Public Education
NA
NA
$30,000
TOTAL
$702,000
Supplies
Blood Pressure Cuff(s)
Scale
Glucometer(s)
Pulse Oximeter(s)
Stools
Computers
Desks
Chairs
Copy/Fax Machine
Telephones
Tables
LCD projector
Sound system
Screen
Hours of Operation
Monday through Friday

8:00 until 17:00
Closed 12:00 to 13:00 for

lunch
Additional education
classes will be offered
Tuesday and Thursday
evenings from 18:00 until
20:00 and on Saturday
from 10:00 until 14:00.
Closed on holidays
Insurance
Grants
Donations
Revenue
Insurance
Grants
Donations
References
Allegan County (2014). Statistics, data sources, and reports.

Retrieved from
www.allegancounty.org/Government/HD/ED/Statistics/Index.as
p?pt=Living
Allegan County (2014). Dashboard child poverty. Retrieved from

http://www.allegancounty.org/Dashboard/Economy/ChildPover
ty.asp
Centers for Disease Control and Prevention (2014). Gateway to

health communication and social marketing practice. Retrieved
from http://www.cdc.gov/healthcommunication/

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Pullman Ridge

Need for Service

Pullman is known as one of the poorest

There is only one medical office that is closed

69.2% of Allegan County residents are obese

78.5% inadequate fruit and vegetable consumption

23.2% no leisure-time physical activity

17.3% no health care coverage among those ages 18-64 years

23.6% cigarette smoking

Unfortunately, the number of children living in poverty has continued

The mission of Pullman

We strive to help our clients

The philosophy of Pullman Ridge Diabetes Care is to

This includes but is not limited to individuals and

We believe that education empowers and

We strive for excellence,

We will treat each individual

We take pride in our ability

Goals and Objectives

Improve the quality of life for all persons in the community

Objective: To reduce health disparities in populations burdened by diabetes.

Objective: To enhance the program by bringing in additional volunteers.

Objective: To collaborate with resources in the community.

Objective: To detect and implement evidence-based, culturally appropriate

Develop and enhance support systems, in the community of

Objective: To identify and evaluate existing local support groups in or near

Objective: To develop five key strategies that encourages diagnosed

Objective: To develop a Pullman diabetes web site.

Goals and Objectives

Provide comprehensive diabetic education.

Objective: To identify the patient education needs of people with

Objective: To identify the education needs of people supporting

Objective: To identify the education needs of the community of

Objective: To develop and distribute culturally appropriate

Ensure the needs of high risk or special populations,

Objective: To identify underserved populations, evaluate the

Goals and Objectives

Ensure that those with diabetes mellitus have access to

Objective: To assess the availability of services, equipment and

Objective: To publish and distribute a resource directory.

Increase the community of Pullmans awareness and

Objective: To create an annual public education campaign.

Objective: To hold quarterly public events that raise awareness

Objective: To promote workplace and community

Clinical Nurse Administrator

Individual counseling and development of

Formulate financial plan and marketing

Oversee medical staff and program

Publish, distribute and maintain the

Create educational campaign, monthly focus

Job Descriptions Continue

Update program website, scheduling, communication,

Connects patients with other community resources,

Individual and group nutritional counseling, develop

Direct patient care, may include home visits

Monitors budget, manages bills, payroll, provides

Marketing Plan Strategies

Posters in local pharmacies, fliers at grocery stores,

Local news interview, newspaper, radio