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Language Services Lesson Plan

Instructor: Thea Hector


Class/#ofSs: LINC 4/18
Location: White Rock
Total # of Lessons:

Theme: Shopping & Consumerism


Topic: Consumer Rights
Length of Lesson: 3 hours
Lesson #:

Learning Outcomes: Answer a telephone survey on After getting a service done.


Lesson Goal(s):
Ss will be able to complete a survey over the telephone and state whether, they are
satisfied or dissatisfied with a recent service.
Equipment Needed:

X
X

Television
VCR/DVD Player
Computer/Internet
Mobile Lab
Overhead Projector
Cassette/CD Player
Language Masters
Digital Camera
____________________

Scissors
Glue/Tape
Overhead Markers
Flip Chart Paper & Markers
Whiteboard Markers
Digital Recorder
Video Recorder
USB Stick
_________________________

Materials/Resources Needed: Smarboard, computer, whiteboard, markers, blank paper, and


worksheets.

Resource
Telephone Game

Page
#s
p. 123

Book Name/URL
Canadian Language Basic Vol.A

T-made
or
Adapted
Adapted

What the learners should know/Material already covered: The learners should already know
proper telephone etiquette and vocabulary related to surveys, such as agree, and disagree.

Anticipated problems Possible solutions: If the students dont remember survey vocab, T
will need to review and give examples.

Language Services Lesson Plan

Language Services Lesson Plan

Time

30 mins

25 mins

20mins

CLB
Competenc
y

Description of Activity

Warm-Up

Discussion Questions

Review

Interaction

T-S
S-S
Materials:
computer
and
smartboar
d
T-S
S-S
S-T
Materials:
computer
and
smartboar
d
T-S
S-S
Materials:
computer
and
smartboar
d

15 min

Break
Teach - Dialogue

30 mins

40 mins

Sentence Arrange/Info Gap

T-S
S-S
Materials:
computer
and
smartboar
d
T-S
S-S
Materials:
computer
and
smartboar

Language Services Lesson Plan

25mins

mins

Create your own dialogue

Game

d
T-S
S-S
Materials:
computer
and
smartboar
d
T-S
Materials:
computer
and
smartboar
d

Community Contact Activity: Ss can fill out store surveys online after making a purchase.

Extension Activities: Role play with different scenarios, vocab. Bingo, or crossword puzzle.

Assessment activities: Teacher will facilitate and help answer any questions that the Ss
have.
Teacher Reflection on the lesson:

Notes:

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