Microsoft Dynamics AX

2012 R3

,-AceTech
'-- Systems

Microsoft Dynamics AX 2012 R3,

clear cut benefits for your Organisation
Microsoft Dynamics AX is an enterprise resource planning (ERP) solution for midsize and larger
organisations that helps people to work effectively, manage change, and compete globally.
Microsoft Dynamics AX works like and with familiar Microsoft software and is a solution that
automates and streamlines financial, business intelligence, and supply chain
processes in a way that can help you with
your business.

Top reasons for implementing AX include:

Improving internal business processes

Improving company performance

Reducing IT expenses and labor costs

Improving interactions between internal employees and external organizations

Integrated business processes

One central database with no duplication of data

A single 'view of the truth'

Easy-to-use, powerful reporting across the whole suite (and therefore the whole
organization)

The same look-and-feel across the whole system, making training and using the ERP very
straightforward.

Delivering Value with Predictable

Results:
Eliminates Multiple
Systems Improves
Performance
Standardises Business
Practices
Increases and Improves Interaction
Global Reach
Reliable Data
Integrated
Information
Enhanced and Efficient Technology
Easy
Reporting

Microsoft Dynamics AX 2012 R3,

three reasons to invest

Engage customers on their terms

Your customers are demanding new experiences across different business channels with an
unprecedented degree of interaction across finance, admin, sales, management and operations.
MS Dynamics AX 2012 is an operational system that
collaborates with customers and suppliers across all your business channels.
Mobile experiences delivered through Microsoft Dynamics AX 2012 R3 provide differentiating
customer-facing experiences
that help you:

Engage anytime, anywhere

Online, in store or on-the-go customers want to do business on their terms. Dynamics
AX 2012 provides the tools to create seamless and consistent omni-channel
engagements; fully integrated across your organization.

Offer deep, engaging and rich experiences

The gap between the systems that capture the data and the people who can use it
to benefit customers is closing. You'll be able to provide more meaningful services
and advice to your customers in a way that makes sense for them.

Build proftable customer relationships

New social channels integration and ecommerce new features in Microsoft Dynamics AX
2012 let teams work together to serve customers in new ways, including support for
customer-specific pricing, wish lists, and unassisted sales. Even incorporate Facebook
and Twitter into campaigns right out of the box.

Enga
ge.
Excee
d.

Expan
d.

Exceed customer expectations

We know you want to respond to fast-changing business conditions and
move quickly to capitalize on new opportunities. Look to Microsoft
Dynamics AX 2012 to help you streamline your business and make
customers happy:

Offer choices
New and integrated Warehouse and Transportation Management
capabilities helps you provide your customers with the fulfillment
choices they want. You can even quickly act on their changing
requirements with a few clicks of a buttonand still keep logistics
and transportation costs low.

Respond to continuously shifting customer

requirements Timely, end-to-end visibility into supply chain
operations helps you balance inventory and operating expenses.
Visualise forecasts with support for SKU-level
demand forecasting based on historic data.

Share highly-responsive, timely delivery

insights with customers With the integrated
warehousing and transportation capabilities you have
insight into your global supply chain with a few clicks,
and can share this insight with your customers since
they value information about their order status as
much as receiving the
order.

Expand your business to better

serve your customers
Grow into new markets and new customer segments. Blend in new acquisitions and new lines of
business without sacrificing enterprise-wide visibility and process controls. Microsoft Dynamics AX
2012 R3 can help reach new customers in new ways:

Deliver solutions to new geographies.

Single-instance solutions help deploy organizational best practices to new geographies
quickly and easilywithout starting from scratch. The planned
Master
Data
Management capabilities also support decentralized global installations. Manage
Microsoft Dynamics AX projects from pre-sales to
implementation and operations
Lifecycle Services, a cloud-based framework that makes it easier to grow.

Innovate products and services.

With Microsoft Dynamics AX 2012 R3, you and your employees have the insight and
fexibility to drive innovation that improves business operations and the way they serve
customersempowering you to give customers what they want, when they want it.

Serve your customers better

and expand your business.

Microsoft Dynamics AX 2012 R3,

a wide functional scope

INDUSTRY
OPERATIONS

Servic
es
Industries Public Sector

Manufacturing

Distribution
Retail

HORIZONTAL
OPERATIONS

Expense
Force

Projects
Budgets

HR & Payroll

Supply ChainSales

8
Custom
er
Care

b
Marketing

ADMINISTRATIVE
CORE

$
Finance

g
HR

DATA
PLATFORM

Social

Content

Communicate

Collaborate Search

Orchestrate

Connect

StreamInsight PowerView

Data Market

HDInsight

In Memory BI

Business

Visualization

Data
Streaming

Web as Data

Worlds Data Big

Microsoft Dynamics AX 2012 R3,

the operational difference
Warehouse
Management
The new Warehousing Management module helps organizations provide fexibility, and choice to
customers. The automation of warehouse processes help reduce operational costs which can be
translated in lower prices for customers. Features include: easily configurable put away and
picking workfows, advanced cycle counting and location replenishment capabilities, support
of cluster picking, warehouse handheld device support, and support for different picking strategies
for batch and non-batch items.
Warehouse managers gain visibility and the ability to effectively control and run their put away,
quality control and picking warehouse operations. And, with a fexible warehouse workfow engine,
warehouse managers will be able to rapidly respond to any changing business demands. In
addition, handheld device capability, which comes out of the box, gives warehouse workers
scanning precision and enhanced performance in picking and put away processes.

Transportation
Management
Transportation Management introduces global enterprise transportation planning and execution
capabilities. Manufacturing, distribution and retail companies will benefit from a Transportation
Management System (TMS) that fexibly supports changing and growing business demands. TMS
helps our customers deliver the right customer experience at the right price to meet and
exceed customer expectations. Business and IT users will gain visibility and control via a userconfigurable rating structure.

Demand
Forecasting
Demand Forecasting is a lightweight, yet powerful demand forecasting tool that enables
organizations to forecast demand based on historical data using Microsoft SQL Server forecasting
algorithms, adjust the forecasted demand using the familiar environment of Microsoft Excel, and
import the values into Microsoft Dynamics AX forecast models. Demand Forecasting will help
organization improve the accuracy of forecasts and therefore improve product availability, and
minimize inventory costs.

Product
Management

Change

Effectively manage product changes through a formal product changes

methodology. With the new functionality youll be able to have a defined process
to initiate, document, approve and release changes to product during the
planning and production cycles.

Serial Number Tracking Enhancements for Service and

Warranty Scenarios
Serialized items are now supported in the sales and return processes without the need for tracking
serial numbers through inventory. When selling serialized items, companies capture serial
numbers when preparing the packing slip and the invoice, or at the retail POS.
In case of returns or warranty claims, companies use the standard item tracing functionality to
find the order history. When receiving returned items or when issuing a credit note, serial
numbers can also be captured.

Trade
Allowance
Management
Offer customers pay-for-performance monetary rewards for achieving volume and behavioral
goals with sales promotion programs. The trade allowance management capabilities are designed
for organizations utilizing end-to-end promote-to- profit processes, starting from promotion fund
budgeting and allocation, allowance contract setup, claims creation and processing, payment
processing and ending with promotion effectiveness analysis.
Trade Allowance Management will help organizations optimize utilization of marketing promotion
funds and reduce the administrative time and effort.

Vendor
Rebate
Management
Automate administration, tracking and claiming process of vendor rebates. Reduce administrative
burden and errors associated with promotion performance monitoring and claim processing and
improve cash fow forecasts through accruing for future receivables. Have a quantified basis for
ongoing and future negotiations on rebates with the vendor.

Broker and Royalty Contract

Management
Manage payment of fees to brokers for the service of facilitating sales with broker contract
management. Control usagebased payments for the right to the ongoing use of an asset or an
intellectual property with royalty management. This module will reduce the administrative burden
of managing royalties and broker payments.

eProcurem
ent
Purchasing agents now have greater fexibility to configure corresponding rules and details to
support solicitation management, including control over response types such as sealed and open
type bids. With improved bid scoring and evaluation the purchasing agents can establish
tabulation criteria with different award methodologies.

Modern
Point
Sale* (POS)

of

Connected customers live in a connected world, and are well informed when making a purchase before they even walk in the store. Microsoft Dynamics AX 2012 R3 gives customers purchasing
intelligence to employees when they need it. And by having access to consolidated customer
intelligence at the POS, employees can better serve customers. The modern POS includes the
basics around tender/transaction, but now also extends into a rich clienteling or assisted sales
offering, as well as back office capabilities at the employees fingertips. The power of this new
modern POS is that it becomes much more than a Point of Sale experience it is a customer
engagement dashboard!
For example, new assisted sales solutions will consolidate customers purchase intelligence such
as sales history, transaction details, and wish lists - and provide this to the sales associates to
better guide their customers. Additionally, retailers can customize look and feel (font, color,
graphics) and optimize by region, by store, by role, and even by user. For example, the cashier
may have access to specific capabilities beyond tender, such as adding a loyalty card and looking
up inventory, while a store manager may have access to store reports and real-time sales data.
These capabilities are based on a commitment to provide immersive, fexible, modern and mobile
experiences for retailers and their consumers virtually anywhere, anytime, and on any device.

Master
Data
Management (MDM)
Manage master data across multiple Microsoft Dynamics AX instances. Master Data Management
is built on top of Microsoft SQL 2012 Master Data Services (MDS) to simplify full, as well as
selective, data synchronization and enables central confict management to help build trust in
your data.
Master Data Management helps to increase the consistency of your data across your organization
and deployments. It helps maintain reliable data for key business entities and enables data
integrity for unified data governance. Master Data Management is built on top of Microsoft SQL
2012 Master Data Services (MDS) to simplify full as well as selective data synchronization and
enables central confict management to help build trust in your data.
Master Data Management helps to increase the consistency of your data across your organization
and deployments. It helps maintain reliable data for key business entities and enables data
integrity for unified data governance.

Microsoft Dynamics AX 2012 R3,

modern apps & mobility
Modern
Framework

App

Microsoft provides technology to develop, manage, distribute, and use modern apps designed for
the device-first and cloud connected world, with the potential to transform todays business
processes and customer interactions. Connect Microsofts or custom-built modern apps easily and
securely from outside the organizations firewall with Microsoft Dynamics AX. The framework uses
the cloud and Microsoft Dynamics AXs web services framework for communication between the
modern apps on the mobile devices and Microsoft Dynamics AX.

Modern
Point
Sale* (POS)

of

The Modern POS will consolidate customers purchase intelligence such as sales history,
transaction details, and wish list - and provide the right information at the right time for sales
associates to better guide and recommend their customers based on purchase patterns and
preferences.

Multiple screens in Modern POS

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Microsoft Dynamics AX 2012

Timesheets
Create, manage, and submit project timesheets in Microsoft
Dynamics AX 2012. With Timesheets, capture project time onthe-go, simplifying this task while providing organizations the
opportunity to improve working capital through decreased
billing cycle times.

Microsoft Dynamics AX 2012

Expenses
Create, manage, and submit expense reports in Microsoft
Dynamics AX 2012. Help people to both capture and reconcile
expenses while traveling, reducing time and effort. Implement
organizations expense policies more seamlessly.

Microsoft Dynamics AX 2012

Approvals
Manage approvals in conjunction with Microsoft Dynamics AX
2012. Enable approvers who are on-the-go to quickly view and
take action on business requests such as budget, time sheets,
expense reports, and purchase requisitions.

Start screen in Microsoft Dynamics AX 2012 Approvals modern app

Microsoft Dynamics AX 2012

Approvals
Manage approvals in conjunction with Microsoft Dynamics AX
2012. Enable approvers who are on-the-go to quickly view and
take action on business requests such as budget, time sheets,
expense reports, and purchase requisitions.

Entering timesheets in the

Microsoft Dynamics AX 2012
Time and Expense mobile
phone app

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Microsoft
Dynamics
Business Analyzer
Help accelerate your business with actionable and engaging business insights. Tailored for specific
roles Microsoft Dynamics Business Analyzer provides preconfigured business insights and a user
experience that can be personalized to fit your needs. Whether you are in the office or on the go
you can discover and interact with your favorite charts and financial reports or collaborate and
share insights to help drive decisions more quickly.

Microsoft Dynamics AX Shop Floor

Provide shop foor workers with an overview of the production jobs that need attention. Quickly
perform daily production tasks such starting jobs, reporting jobs as finished, and registering
breaks and absence.

Start screen of Microsoft Dynamics Business Analyzer

Microsoft Dynamics AX Time and Expense

Help people on-the-go be more productive by creating and submitting timesheets and expenses
using a mobile phone.

Microsoft Dynamics AX Paystub

View your paystub pulling directly from the U.S. payroll solution. Mobile Paystubs for Windows
Phone 8 gives you access to historical paystubs anytime, anywhere.

Overview of production jobs in

Microsoft

Dynamics AX Shop foor

modern app

12

Microsoft Dynamics CRM

Integration,
Project Client Integration
Visual Scheduling

and

Project pursuit and delivery teams will now have the

ability to work together in sync across Microsoft
Dynamics products (CRM and AX) when outlining
project scope, estimating costs and fees, producing
quotations, and tracking progress in project
execution.
Project managers can leverage past and best-practice
plans to rapidly detail out new projects in their
familiar Microsoft Project, refining timelines and
adjusting resource requirements. Plans may then be
synchronized into Microsoft Dynamics AX work
breakdown structures for ongoing revision and
update.
Resource managers can easily find available
resources from across the entire firm with the right
competencies, certifications and other requirements
and schedule them to the right projects using
graphical and intuitive availability maps.
Taken together, new capabilities in Microsoft
Dynamics AX 2012 R3 make it easier for firms to
respond quickly to client project needs with the right
people at the right time for the right price, without
rebuilding the wheel every time and without incurring
as much risk.

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Web:
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