Curiosity
Curiosity
Curiosity
Kate Borowske
Kate Borowske is Reference and Instruction Librarian at Hamline University in St. Paul, Minnesota, email:
kborowske@hamline.edu.
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Figure 1. Days Zone of Curiosity5
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ness of a web advertising strategy using curiosity to
stimulate interest. Following are their recommendations:
Arouse curiosity by demonstrating a gap in the
consumers knowledge
Provide just enough information to make them
want to resolve their curiosity
Give consumers time to try to resolve their
curiosity on their own10
For example, there is a currently an advertising
campaign on the web for the broadband telephone
company, Vonage. Each of the ads is animated and uses
simple, bold images and text. The rst thing that comes
into view on one of the ads is an attractive, somewhat
abstract map of the United States with animated dotted
lines that start at one point and connect to another and
appear and disappear. Next, the phrase, Nice move
appears, followed by a pause, then, Keep your phone
number and area code followed by Wherever you go,
nationwide. Finally, the invitation to See for yourself
appears. This is a link to their home page and more
information on their service.
Museums also need to attract the attention of visitors. They are informal learning environments where
attendance is not (usually) required and museum personnel can not directly control what visitors do once
they enter. In the late 1970s, researchers examined
the eectiveness of an exhibit on the Ice Age at the
Smithsonian. They observed and interviewed four types
of visitors, which they described as:
The Commuter
The Nomad
The Cafeteria Type
The V.I.P (Very Interested Person)
The Commuters were, basically, just passing
through the Ice Age exhibit in order to get to another
part of the museum. The Nomads were wanderers, not
looking for anything in particular; not really expecting
anything, but open to a new experience. The Cafeteria
Types were there to explore the entire museum, sampling the exhibits as they traveled from one to another,
ready and open to becoming interested in something
new . They wandered into the Ice Age exhibit, but also
stopped to explore. Finally, the V.I.P.s wandered into
the hall, but, because of a pre-existing interest in the
Ice Age, were more deliberate in the way they explored
and interacted with it.11 Given these types of visitors,
how does a curator design an exhibit that, rst, attracts
ACRL Twelfth National Conference
Kate Borowske
the attention of everyone from the Commuters and
Nomads to the V.I.P, then, leads to exploration and,
nally, to learning?
One of the strategies artists use to capture attention
is juxtaposition; they place objects next to each other
that, at rst glance, are unrelated, or place a familiar
object in an unfamiliar or incongruous context. The
surrealists were masters of this. One of the more famous
surrealist images is by Rene Magritte. It is a very simple
painting of a pipe on a at, painted background with
the words Ceci nest pas une pipe (This is not a pipe).
His point was that the image of a thing and the word
for the thing are not the same as the thing. Whether
or not this is the point the viewer understands, it has
provoked much discussion.
Curators also use the art of juxtaposition, as well as
other strategies informed by curiosity theory. Museums
were once merely warehouses of objectsvaluable and
interesting, but, still, collections (museums evolved
from the sixteenth and seventeenth century Cabinets
of Curiosities, or Wunderkammern). Today, museums
are designed for learning. Curators design exhibits
that encourage visitors to explore, to make connections
between objects and with themselves, their values and
experiences. They include areas where children can
explore, provide opportunities for experiencing the
unexpected, and pose problems to solve.12
Curiosity is the thing. If you dont give life to curiosity, you
havent done your job.Carlos Picon, Curator-in-charge
of Greek and Roman Art, Metropolitan Museum of Art
The academic library, like the museum, is sometimes
thought of as a warehouse full of things. While a trip
to the library is frequently required, we cannot directly
control what students do once they are in our building.
Like the advertiser on the web, we cant force anyone to
click on our links. Unlike the faculty at our institutions,
we are not teaching a subject discipline; the skills we
teach are, essentially, a means to an end.
Most of us have library web pages which we carefully design to guide students to resources. Additionally,
many of us have developed online guides and tutorials
to provide another level of assistance. And many of us
have been frustrated when these online resources are
underutilized. We are increasingly faced with students,
faculty, and administrators who associate computer
skills with research skills, who use the World Wide
Web for research and dont understand the complexities
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what the next steps in connection with his subject
are. . . . Divination and perception, not psychological
pedagogics or theoretic strategy, are the only helpers
here.14
In the absence of divination, thank goodness for
strategy.
Notes
Bibliography
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Kate Borowske
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