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    Wawa Mgt162

    Uploaded by

    Airani Idani
    Celcom Axiata Group is Malaysia's most experienced mobile telecommunications company. Their vision is to deliver excellent customer experience and convenience through communications, logistics, financial services, and supply chain solutions with high reliability and integrity. They are committed to sustainability through economic, environmental and social management based on pillars of beyond short-term profits, nurturing people, process excellence, and supporting planet and society. Their planning process outlines activities to achieve goals of providing quality services to customers and communities while strengthening their business.

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    Wawa Mgt162

    Uploaded by

    Airani Idani
    177 views2 pages
    Celcom Axiata Group is Malaysia's most experienced mobile telecommunications company. Their vision is to deliver excellent customer experience and convenience through communications, logistics, financial services, and supply chain solutions with high reliability and integrity. They are committed to sustainability through economic, environmental and social management based on pillars of beyond short-term profits, nurturing people, process excellence, and supporting planet and society. Their planning process outlines activities to achieve goals of providing quality services to customers and communities while strengthening their business.

    Original Description:

    SCHOOL

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    Celcom Axiata Group is Malaysia's most experienced mobile telecommunications company. Their vision is to deliver excellent customer experience and convenience through communications, logistics, financial services, and supply chain solutions with high reliability and integrity. They are committed to sustainability through economic, environmental and social management based on pillars of beyond short-term profits, nurturing people, process excellence, and supporting planet and society. Their planning process outlines activities to achieve goals of providing quality services to customers and communities while strengthening their business.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    177 views2 pages

    Wawa Mgt162

    Uploaded by

    Airani Idani
    Celcom Axiata Group is Malaysia's most experienced mobile telecommunications company. Their vision is to deliver excellent customer experience and convenience through communications, logistics, financial services, and supply chain solutions with high reliability and integrity. They are committed to sustainability through economic, environmental and social management based on pillars of beyond short-term profits, nurturing people, process excellence, and supporting planet and society. Their planning process outlines activities to achieve goals of providing quality services to customers and communities while strengthening their business.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    Planning

    The definition of planning is the process of outlining the activities that are necessary to
    achieve the goals of the organization. The purpose of planning is to ensure that the
    organization is effective in its activities.
    Every organization has their own vision and mission. Same goes to Celcom Axiata Group,
    they have their own achievement that they want to achieve and their vision, mission and goal
    statement.
    Celcom Axiata Group, the most experienced mobile telecommunication company with the
    widest coverage in the nation, covering 95% and 85% of the population with its 2G and 3G
    networks respectively. It provide both prepaid and postpaid.
    At Axiata, they are committed to the triple bottom line of economic of environmental and
    social management, in line with their broader goal of advancing asia.
    Their approach to sustainability is the based of the four main pillars of beyond short terms
    profits, nurturing people, process excellence and planet & society.

    i) Planning
    The definition of planning is the process of outlining the activities that are necessary to
    achieve the goals of the organization. The purpose of planning is to ensure that the
    organization is effective in its activities.Every organization has their own vision and mission.
    Same goes to Celcom Axiata Group, they have their own achievement that they want to
    achieve and their vision, mission and goal statement.
    For Celcom Axiata Group, the most experienced mobile telecommunication company
    with the widest coverage in the nation, covering 95% and 85% of the population with its 2G
    and 3G networks respectively. It provide both prepaid and postpaid. Correspondingly, their
    mission statement is to deliver excellent customer experience and convenience in the areas of
    communications, logistics, financial services and supply chain solutions at the highest level
    of reliability and integrity. This is backed by their core values; timeliness, customer centricity,
    decorum, excellence, integrity, accountability and innovation. The vision and mission
    statements together with the core values are aim at steering Celcom Axiata Group strategy
    towards charting growth in the exciting new phase the Group has entered.
    Customer is the most important factor in making the organization become more
    successful because without customer business cannot be run smoothly. That is why Celcom
    Axiata Group cared about the quality of their products and services. Celcom Axiata group
    will give a good service to their customers in order to make sure the successful of their vision
    and mission.Celcom Axiata Group also have their aim to make sure that they can be the
    organization that offers a higher rank delivery services. Their aim is to provide quality,
    reliable, timely and innovative solutions to their customers.
    At Axiata, they are committed to the triple bottom line of economic of environmental and
    social management, in line with their broader goal of advancing asia.Their approach to
    sustainability is the based of the four main pillars of beyond short terms profits, nurturing
    people, process excellence and planet & society.
    Other than that,Celcom Axiata Group adheres to four broad objectives when it comes to
    carrying out their Corporate Social Responsibility activities. The first objective is to
    distinguish theirselves from their competitors by strengthening public image and credibility
    in a non-commercial but impactful way. Secondly, to reinforce goodwill and relations with
    customers by exhibiting our responsible attitude towards the community to help sustain our
    business existence. Thirdly, to motivate and provide avenue for employees to proactively
    realise the company's core corporate values. Lastly, to create shareholder value in the long
    term.

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