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Managing Existing Products

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Managing

Existing
Products

Line Extension
• Is a less expensive, low risk
alternative
• May focus on the same or a new
segment
• Can be used to counter
competing products
– Many “new products” are
really line extensions.
Managing Existing
Products (cont’d)

Product Modifications
• Product must be modifiable.
• Customer must be able to perceive
modification has been made.
• Modified product more closely
satisfies customers’ needs.

Quality Modifications

• Reducing quality to offer a lower price to customers


• Increasing quality to gain a competitive advantage
Product
Modifications
(cont’d)

Functional Modifications
– Changes affecting a product’s versatility,
effectiveness, convenience, or safety; usually
requiring redesign of the product

Aesthetic Modifications

– Changes to the sensory appeal of a product such


as altering taste, texture, sound, smell, or
appearance
Product
Differentiation

• Product Quality

• Product Design and Features

• Product Support Services


(e.g., Customer services)

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