Dear Valued customer,

We are pleased you chose SkyVision as your Satellite Internet provider. As part of our goal to improve our service, we would like you to follow these few simple steps, in order to ensure smooth and fast activation of the new links. These steps would help us successfully complete the line-up within the One hour time frame, allocated to you by our activation department.

1. Prerequisite: Prior to the installation you should possess the following: a. Attached to this guideline, you will find your link parameters containing : 1) Carriers frequency for receive and transmit Link parameters document. 2) IP addresses LAN and WAN in the Link parameters document. This information is contained in the option file b. Calculated look angle from your location to the satellite (Azimuth, Elevation and Polarization tilt)1. c. Satellite terminal field installer with solid knowledge in: 1) Antenna installation (Assembly, Alignment, Peak and Poll) 2) TX and RX RF chain. 3) Windows operating systems, IP configuration and setup. d. Minimal required equipment per installer: 1) Inclinometer. 2) Compass. 3) Laptop or desktop computer (OS Win98 and above). 4) Voltmeter.

Look angle could be calculated using http://www.satsig.net/ssazelm.htm (choose look angle calculator).

5) SatLook (or equivalent) digital TV receiver. 6) Tools Such as screwdrivers (flat, cross, helen), wrench, wire cutter etc 7) Extra cables for RF (RG6, RG213 5 meters, F-Connector adapter F-F), Ethernet (straight and cross) and RS232 serial cable (for router initial configuration). 8) Spectrum analyzer Optional but highly recommended. 9) Spare BUC, LNB and modem Optional.

Please note, The modem type that can be used for this service is an X3 modem only As a first step you will need to find the modems IP address and Configure your PC to be in the same Subnet.

In order to find the IP address, use the Console connection: You can use either Putty or Hyper Terminal applications. To connect with Putty, Choose Serial connection (appears on version 0.6 and above).

Once you have access to the modem the login is as follows, Username: root Password: iDirect Type the command ifconfig

On the ixp0/ixp1 card (2nd line) you will have the inet addr: which is the LAN IP address of the iDirect. You will need to configure your PC to the relevant IP address and subnet mask. Now you will be able to connect via LAN.

To connect with Hyper Terminal: Type in any name.

Choose the COM port that is connected to the iDirect.

In the port settings, choose Restore Defaults.

Once you have access to the modem the login is as follows, Username: root Password: iDirect After login, type the command ifconfig.

On the ixp1 card (2nd line) you will have the inet addr: which is the LAN IP address of the iDirect. You will need to configure your PC to the relevant IP address and subnet mask.

In order to have telnet connection via the console cable, type the command telnet 0 You will need to put in a username and password: Username: admin Password: P@55w0rd!

Once you have logged in check the modem for its version By using the command version, according to the version that it will show back, open the relevant iSite application (same version or above) in order to log into the modem and loading the option file.

In the case that you do not have the relevant iSite application it can be downloaded from the following link: ftp://cloud.sky-vision.net/pub/iDirect/software In the case that the version does not match the one required by SV, you will need to upload the relevant one to the modem. The procedure on how it is done you will find later on in this document.

Once you have IP connectivity between your PC and the modem, Open the iSite application. Note, the iSite version needs to match the remote version. The application will identify the remote automatically and will show it in the login section

In the case that it will not, Right click on the iDirect icon and choose New.

Right click on the new icon that appears on the iSite and choose login.

Enter the IP address of the modem and password: P@55w0rd! Login as Admin and secure connection.

Once you logged into the modem you will need to load the option file SV has sent to you into the modem. The option file should be saved on the desktop for easier work After the iSite connects to the iDirect, right click on the icon and choose: Download Option From Disk.

You will then need to browse for the option file and load it to the iDirect. For the option file to be loaded, the iSite will request a restart.

After loading the option file, you will need to change the IP configurations on your PC to DHCP. Go to the Local Area connection properties.

In the General tab, go to Internet Protocol (TCP\IP) and click properties. It should be automatic.

A telnet session can be opened through the iSite application as follows:

Or through the start run line

Where the command will be telnet IP Address You will need to put in a username and password: Username: admin Password: P@55w0rd!

As mentioned before in the case that the modems version differs from 9.0.0.7 you will need to load the image packages to the modem. Changing the Version of the modem to 9.0.0.7 In the case that the modems version differs from 9.0.0.7 you will need to load the image packages to the modem The packages can be found in the following link:

ftp://cloud.sky-vision.net/pub/iDirect/software/

Where you need to go to 9.0.0.7, from there download remote9_0_0_7.zip To your PC

Save the files under Desktop for easier work.

Once you have the correct package on the PC, open a telnet session and the iSite application and log into the modem as was shown before. Once the iSite logged into the modem and so shows its config parameters, Right click the TDMA icon and choose the option of download image

Once the following window will open press on the browse button and choose the cumulative package

Mark the following checkboxes: Dont check version, downloaded images only and dont reset.

On the telnet session you will see the process once it completed you will see the massage of Flash completed only when you have seen this massage continue on with the next step

Once the downloading has finished repeat the process with the evo_x3_rmt- 9.0.0.7 package BUT with this package mark the check box of reset on success

Once the downloading completed the modem will reboot itself Recheck the version once it is back on line to make sure the version was updated.

The antenna needs to be aligned to Eutelsat W2A satellite The global location of the satellite is 10degrees east The Downlink transponder is on the polarity Left Handed Down (Zone), The feed necessary for the link is an X-Pol Circular C Band feed In the following link you can find satellite broad cast station on this specific satellite: http://www.lyngsat.com/ew2a.html by using a spectrum analyzer you can look for the following carrier (the downlink carrier from Skyvision)

Also in the iSite application there is the tool of antenna pointing Where you can calculate the needed elevation parameter:

Also there is the antenna pointing tab

Where the modem measures the RX SNR, that can be done by taking the following steps:

Note, Once you have reached the green signal you need to maximize it for gaining the highest SNR possible by working on the elevation and azimuth of the dish.

Once the antenna is aligned, and the option file and version packets (if needed) were loaded to the modem, Please check the following information: Telnet commands: version: code version should be 9.0.0.7 or higher in order to be able to work with our system.

rmtlock status: in any case that modem previously worked with another provider, it might have been locked by it. You should see: UNLOCKED. In the case that it will be locked, you will need to unlock it.

rx snr: shows the signal to noise ratio. You will need to achieve a value of higher then 9db.

DID: shows you the parameters of the modem regardless of the option file. Make sure that the modems model and serial # in the option file is correct.

rmtstat: this command will show you the RX parameters after getting a lock. During the activation you might be asked to type this command in order to check if there are scpc errors. In order to stop it you will need to type the command a second time

rx griffin: this command will indicate if the RX lock is stable or flapping Note, this value can indicate on a local interference problem (as WiMax) In the case that will have the loss lock count higher than 0 You will need to work on this problem in order to solve it