Part I 1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

Part II 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15.

Part I 1. (A) The man is waving his fists. (B) The three people are sitting at a square table. (C) There are two cups of coffee on the table. (D) Only one woman is using the laptop. 2. (A) The man is kneeling in front of the cabinet. (B) The cabinet contains packets of cereal. (C) The man in the white coat is bald. (D) You can see six separate shelves. 3. (A) The man nearest the camera is yawning. (B) The man's notebook is full of notes. (C) Everyone is looking at a red screen. (D) The man nearest the camera is holding his chin.

4. (A) The two cooks are preparing some food. (B) Both cooks are wearing gloves. (C) Only one cook is wearing a hat. (D) You can see flames coming out of the tray on the left. 5. (A) The woman's eyes are wide open. (B) The woman is sitting on some cushions. (C) You can see the reflection of the woman in the water. (D) The woman is wearing a white hat. 6. (A) The man is looking at the woman's hair. (B) The man is looking at the woman's right eye. (C) The man is looking at the woman's left eye. (D) You can see the man's right ear. 7. (A) The man on the right has only one leg. (B) The man nearest the camera is holding a golf stick. (C) The man nearest the camera is wearing a helmet. (D) The man on the right is throwing two balls in the air.

8. (A) All the oars are out of the water. (B) There are eight people rowing in the picture. (C) The water looks very rough. (D) The boat is turning a corner. 9. (A) You can only see land in the picture. (B) You can see four divers in total. (C) The sky is full of clouds. (D) One diver has already landed. 10. (A) The man is pushing the car. (B) He is wearing a baseball cap the right way round. (C) The car is covered in water. (D) The car is covered in soap foam.

Part II 1. Shouldn't we check in with the receptionist? (A) I didn't bring my checkbook. (B) Yes, we should check it out. (C) Yes, I suppose we should. 2). What time does Mr. Rubble's flight arrive? (A) It's coming from Holland. (B) At 8:15 in the morning. (C) It will be at Gate C-38. 3). Are you aware of our no-smoking policy? (A) I don't smoke. (B) Sorry, I'm not. (C) Yes, he wasn't. 4. How do I get to the airport? (A) Take highway 99. (B) It's at Fourth and Union. (C) The train leaves at 9. 5). Why didn't you return my call? (A) It's my turn now. (B) I'll be back tomorrow. (C) I'm sorry. I've been busy. 6). Where is the Stafford building? (A) It's 76 stories tall. (B) They're on the 33rd floor. (C) It's downtown, near the library. 7. When are the new employees scheduled to start? (A) Next Monday. (B) My schedule is full right now. (C) I'm sorry you're unemployed. 8). Does the no. 3 bus stop here? (A) No, it does, maybe. (B) Yes, it comes in 10 minutes. (C) The bus stop is up the road. 9). I can't believe the price of eggs these days. (A) The sale was yesterday.

(B) I know, it's incredible. (C) Two dozen, please. 10. Can we finish the report in the morning? (A) Let's start it at 9 a.m. (B) The reporter is on the phone. (C) No, it's due by 5 o'clock today. 11). Aren't you coming to lunch with us? (A) No, I have too much work to do. (B) Yes, I brought my own lunch. (C) The lunch hour is noon to one. 12). Should I try to reach Ms. Lyons on her cell? (A) No, don't ever reach through a lion's cage. (B) Yes, I need to talk with her as soon as possible. (C) I hope we can sell her our new software. 13. Could I have some help with the photocopier? (A) Sure, I'll be there in a minute. (B) Those are great photos. (C) Please come back tomorrow. 14). You'll be at the meeting, won't you? (A) Glad to meet you. (B) Of course I will. (C) Yes, I won't. 15). Whose coffee cup is this? (A) Cream and sugar, please. (B) Make me two copies. (C) I think it's Sophia's.

Part III A. Hello, Mighty Maids. Theresa Blanding speaking. B. Yes Ms. Blanding, My name is Tony Dodd, I have a complaint about your service. I used Mighty Maids yesterday, and the woman who cleaned my home -- Nora, is her name -- did not do a very good job. I asked her to scrub the bathroom floors, but when she finished, they looked no cleaner than before she started. I also asked her to clean the oven and do some laundry. She did neither. I'm very disappointed, and I'd like my money back. A. I'm terribly sorry to hear that, Mr. Dodd. Believe me, this is not typical of Mighty Maids service. Unfortunately, I cannot refund your money. However, what I can do is send a different person out tomorrow, who will clean your house this time free of charge. We'd like another chance to prove that yesterday was an aberration. Would that be OK? B. Yes, I suppose. But if the cleaner is not good tomorrow, I will not use your service again, and I'll tell everyone I know to avoid Mighty Maids. 1). What is the relationship between the speakers? A. Employee-employer B. Worker-customer 2). What is the man's problem? A. He paid too much money. B. He received poor service. 3). What does the woman offer? A. A full refund B. A money-back guarantee C. Colleague-colleague D. Manager-applicant

C. He forgot to do laundry. D. He lost his credit card.

C. An insincere apology D. A complimentary cleaning

A. This flat-screen TV looks like a pretty good deal. It's on sale for $399. What do you think? B. That's a good price, but we should compare before we buy. I saw an ad where Video Plus promises to match any competitor's offer. And TVs might be cheaper there anyway. I think we ought to look in at least two stores before we get anything. A. Yeah, we could, but when you figure in the cost of time and gas getting to another store, it might end up being cheaper just to buy it here right now. What if we go to Video Plus and it's not any cheaper, but they just match the price? B. Yeah, I see your point, but I'd feel better if we could compare anyway. If the TV is only $300 at the other store, then it's worth the time and gas to go there. How about if I call Video Plus and ask them? A. All right, that's a good idea. While you're doing that, I'm going to check out MP-4s. 1). What are the speakers mainly discussing? A. The price of electronics B. Different TV brands 2). What does the woman want to do? A. Compare prices B. Pay $399 3). Where is this conversation probably taking place? A. In an office B. In a supermarket C. Where to buy a television D. The cost of MP-4s

C. Buy gas D. Match the price

C. In an electronics store D. In a warehouse

A. Ah, Shelly. Back from vacation are you? You look tanned and rested. It's good to see you, actually. While you were gone we ran into a problem with the Martin account. You see, you were away, and Gino was out sick for a week, so we missed our deadline to present the new advertising campaign to Mr. Jeffries. We've rescheduled the presentation for Friday. B. Friday? That's a tight deadline. All right, let's get Gino and meet in the conference room in half an hour. Bring all the design sketches that you've worked up, and have Gino bring all the ad copy he's written. I'll grab the old power point slides and videos of Martin's current commercials. A. Right. Look, I know it's not much time, but I think we'll be OK. I've been working hard on the artwork, and I know that Gino was writing at home even though he was ill. We'll put our noses to the grindstone the next couple of days and everything will pull together. Don't worry, we're going to win this account! 1). What are the speakers mainly discussing? A. A new video B. A company project 2). What problem do the speakers have? A. They are inexperienced. B. They lost their artwork. 3). What does the man say about the presentation? C. The woman's vacation A. The man's occupation

C. They missed a deadline. A. They have no ad copy.

A. It was rescheduled for Monday. B. There is not enough time to prepare.

C. It will be easy. D. It will be successful.

A. All our diamonds are the highest quality, sir. Our manager hand-picks them himself. Your wife is sure to love them! B. They all look pretty, but I'm not sure which kind of ring she'll like. There are so many to choose from! A. Might I suggest shopping by price range, then. If you tell me your budget, I can suggest a smaller range of options, and I'm sure you'll find something to your liking. Also, we offer a full money-back guarantee, so if your wife doesn't like it or wants to exchange, it's no problem. B. Oh OK, that sounds reasonable. Well, let's see. I was hoping to spend no more than $400, though I might be willing to go a little higher if I find a ring that really looks good. 1). What is the relationship between the speakers? A. Seller and buyer C. Husband and wife 2). What does the man want to do? A. Learn how diamonds are made B. Choose a necklace 3). What does the woman suggest? A. Hand-picking diamonds B. Narrowing the selections B. Firm and client D. Supervisor and worker

C. Buy a gift for his wife D. Get his money back

C. Making an exchange D. Calling the man's wife

A. So in summary Michael, your review is mostly favorable. You met four of your seven incentive goals, which means your bonus will total $3,000. You got high marks for promptness and dedication, and need to improve your business etiquette and time management. Do you have any questions? B. Yes, just a couple. What do you do with my performance review after I review it and sign it? Will you use it next year in deciding on salary increases? A. Those are good questions. Your review will go into your file, which is part of your permanent employment record. It will be considered in determining salary, but it's just one factor among many. We'll also consider your overall performance since you joined the company, and any improvement made following this evaluation. In general, you're doing very nice work. Keep up the good work, and you shouldn't have any worries. B. Thank you, Ms. Donaldson. I appreciate your fairness, and I enjoy working for you. 1). What is the woman's position? A. Employee B. Manager 2). What are the speakers mainly discussing? A. The man's performance review B. The woman's job duties 3). When does this conversation take place? C. Counselor D. Receptionist

C. How to get a salary increase D. What is in the man's file

A. At the beginning of the month B. In the middle of the year

C. At the end of the year D. In the summer

Part III 1). What is the relationship between the speakers? A. Employee-employer B. Worker-customer 2). What is the man's problem? A. He paid too much money. B. He received poor service. 3). What does the woman offer? A. A full refund B. A money-back guarantee

C. Colleague-colleague D. Manager-applicant

C. He forgot to do laundry. D. He lost his credit card.

C. An insincere apology D. A complimentary cleaning

1). What are the speakers mainly discussing? A. The price of electronics B. Different TV brands 2). What does the woman want to do? A. Compare prices B. Pay $399 3). Where is this conversation probably taking place? A. In an office B. In a supermarket

C. Where to buy a television D. The cost of MP-4s

C. Buy gas D. Match the price

C. In an electronics store D. In a warehouse

1). What are the speakers mainly discussing? A. A new video B. A company project 2). What problem do the speakers have? A. They are inexperienced. B. They lost their artwork. 3). What does the man say about the presentation? A. It was rescheduled for Monday. B. There is not enough time to prepare.

C. The woman's vacation A. The man's occupation

C. They missed a deadline. A. They have no ad copy.

C. It will be easy. D. It will be successful.

1). What is the relationship between the speakers? A. Seller and buyer C. Husband and wife 2). What does the man want to do? A. Learn how diamonds are made B. Choose a necklace 3). What does the woman suggest? A. Hand-picking diamonds B. Narrowing the selections

B. Firm and client D. Supervisor and worker

C. Buy a gift for his wife D. Get his money back

C. Making an exchange D. Calling the man's wife

1). What is the woman's position? A. Employee B. Manager 2). What are the speakers mainly discussing? A. The man's performance review B. The woman's job duties 3). When does this conversation take place? A. At the beginning of the month B. In the middle of the year

C. Counselor D. Receptionist

C. How to get a salary increase D. What is in the man's file

C. At the end of the year D. In the summer

Part IV (clapping) Our next speaker really needs no introduction. She has been involved in local politics for longer I've been alive, and over the past four decades has become an icon of our city and community. She started by serving eight years on the city council, and then eight years as mayor. After that, she was elected for two terms as our state governor, then two more terms as state representative. As if that weren't enough, she has been president of her children's Parent-Teacher Association three separate times, and now is the volunteer president of our local chapter of Citizens for a Greener America. She has a PhD in public policy from State University, where she serves on the advisory board, and last month received an honorary degree from Harvard. Ladies and gentlemen, please join me in giving a warm welcome to a very special guest: Ms. Lindsey Larson! (loud clapping, cheering) 1). Where is this introduction probably taking place? A. In an elementary school B. In a business office C. At a public carnival D. At a large convention

2). What does the speaker mean when he says that Ms. Larson does not need an introduction? A. He is tired of speaking. C. She is already well known. B. She wants to introduce herself. D. There is not enough time. 3). What is the main purpose of the introduction? A. To inform the audience of Ms. Larson's career B. To summarize Ms. Larson's achievements

C. To give new information about Ms. Larson D. To raise money for Ms. Larson's children

First I'd like to highlight a couple of points from our research, and then brainstorm ways to broaden our company appeal. According to our website statistics and independent polling, our biggest customers are young adults, particularly young women. Sixty-six percent of all women age 18 to 25 are aware of our brand, compared to only 47 percent of women age 25 to 40. With men, sixty-two percent know our brand in the 18 to 25 demographic, but that falls to 43 percent in the 25 to 40 age range. The trouble is, young adults have less money than older adults. Only about 35 percent of all people over 40 - men and women - have heard of us. Interestingly, that percentage is higher with teenagers: 40 percent of all girls and 39 percent of all boys know our brand. But again, teens don't have money. So, given those numbers, I think our challenge is clear. Now, the question is... 1). Who is most likely listening to this speech? A. Marketing students B. Potential customers 2). What is the main purpose of the speech? A. To propose a solution B. To summarize statistics 3). What will the speaker probably talk about next? A. Independent polling B. Increasing brand awareness C. Young women D. Corporate workers

C. To help identify a problem D. To inspire more effort

C. Women age 18 to 25 D. Statistics for young children

Yes, this is Guenther Van Hoffman from the Times-News advertising department returning a phone call from Gladys Johannsen. Ms. Johannsen had inquired about our advertising rates. In a nutshell, they depend on the size of the advertisement, volume and frequency. Our basic rates range from $20 for a one-column-by-oneinch ad to $5,000 for a full-page color ad. We offer volume discounts for multiple ads, as well as discounts for ads that run more than twice in one week or four times in a month. We have a fantastic ad-design department, and we also accept camera-ready ads, which should be submitted at least one day before publication. OK, I hope this answers your general questions. If you want more specific details, please call me back at 555-0904, ext. 654, or e-mail me at Van Hoffman - that's V-A-N H-O-double F- M-A-N dot g at Times-News dot com, and I'll be happy to give you more information. Have a good day now! 1). Where does the speaker probably work? A. At a design firm B. At a computer company 2). What is the main purpose of the message? A. To answer a question B. To sell an advertisement 3). What will the listener probably do next? A. Phone Ms. Johannsen B. Buy a full-age advertisement C. At a newspaper D. At a university

C. To promote the Times-News D. To schedule an appointment

C. Contact Mr. Van Hoffman D. Demand a discount

Attention please. This is a special announcement from the main office. There is a visitor's car parked in the fire zone on the east side of campus. It's a blue Yamahoo Zephir, license plate number XYZ701. The owner needs to move this vehicle immediately, or it will be towed. We want to remind all visitors that no parking is allowed in the fire zones on the west and east sides of campus. These zones must be kept free at all times for fire trucks and other emergency vehicles. Parking is also prohibited in the bus zone in front of the school between 9 and 9:30 a.m., and 3 and 3:30 p.m. Free parking is available in the main lot in front of the school, and also in lots on the north and south sides. Metered parking is available on the streets surrounding school grounds, and there are special handicapped parking spaces in all school parking lots. We appreciate your cooperation in keeping our no-parking zones clear. Thank you. 1). Where is this announcement probably taking place? A. At a university B. At a community college 2). What problem does the speaker mention? A. Free parking in the main lot B. An illegally parked car 3). What is the main purpose of the announcement? A. To issue a warning C. At an elementary school D. At a hospital

C. Special handicapped spaces D. No parking in fire zones

B. To welcome visitors

C. To dictate policy

D. To explain fire zones

(whirring blades in background) Hello. This is Miguel Lopez with WOMB "Eagle Eye" traffic. Rush hour is in full swing all over the valley, and volumes are heavy on all major thoroughfares. Traffic is gridlocked on Interstate 11 from Maple Street clear to Valley Market Center, where it finally begins to thin out. Interstate 305 isn't much better; pretty much bumper-to-bumper through the six-mile stretch from Belleville to Redland. The only blocking slowdown at this hour is on State Route 10, where a car in the left lane has apparently run out of gas near the Mountain View exit. There is a tow truck on the way to the scene to help out, and we can see some people trying to push the car onto the left shoulder. The only other major bottleneck at this hour is on Westmont Avenue, where the right lane is closed for a couple of miles due to ongoing road improvements. It's better to take Eastlake Way instead. I'm Miguel Lopez for "Eagle Eye" traffic. Now back to you in the studio, Dave. 1). Where is the speaker probably broadcasting from? A. A radio studio B. A television station 2). What is the main purpose of this report? A. To provide information B. To update headlines 3). Who is most likely listening to the report? A. Workers B. Commuters C. A roadway vehicle D. A helicopter

C. To entertain commuters D. To sell advertising

C. Students D. Broadcasters

Part IV 1). Where is this introduction probably taking place? A. In an elementary school B. In a business office

C. At a public carnival D. At a large convention

2). What does the speaker mean when he says that Ms. Larson does not need an introduction? A. He is tired of speaking. C. She is already well known. B. She wants to introduce herself. D. There is not enough time. 3). What is the main purpose of the introduction? A. To inform the audience of Ms. Larson's career B. To summarize Ms. Larson's achievements

C. To give new information about Ms. Larson D. To raise money for Ms. Larson's children

1). Who is most likely listening to this speech? A. Marketing students B. Potential customers 2). What is the main purpose of the speech? A. To propose a solution B. To summarize statistics 3). What will the speaker probably talk about next? A. Independent polling B. Increasing brand awareness

C. Young women D. Corporate workers

C. To help identify a problem D. To inspire more effort

C. Women age 18 to 25 D. Statistics for young children

1). Where does the speaker probably work? A. At a design firm B. At a computer company 2). What is the main purpose of the message? A. To answer a question B. To sell an advertisement 3). What will the listener probably do next? A. Phone Ms. Johannsen B. Buy a full-age advertisement

C. At a newspaper D. At a university

C. To promote the Times-News D. To schedule an appointment

C. Contact Mr. Van Hoffman D. Demand a discount

1). Where is this announcement probably taking place? A. At a university B. At a community college 2). What problem does the speaker mention? A. Free parking in the main lot B. An illegally parked car 3). What is the main purpose of the announcement? A. To issue a warning B. To welcome visitors

C. At an elementary school D. At a hospital

C. Special handicapped spaces D. No parking in fire zones

C. To dictate policy D. To explain fire zones

1). Where is the speaker probably broadcasting from? A. A radio studio B. A television station 2). What is the main purpose of this report? A. To provide information B. To update headlines 3). Who is most likely listening to the report? A. Workers B. Commuters

C. A roadway vehicle D. A helicopter

C. To entertain commuters D. To sell advertising

C. Students D. Broadcasters

Speaking Questions (Answer each question in at least 6 sentences) 1. Do you ever tell little white lies? Do you think they are all right? 2. What was the scariest thing that ever happened to you? 3. Do you think tests are necessary in our education? Why or why not? 4. What kind of work are you most interested in? 5. What kind of food do you think is delicious? 6. Do you like fast food? How often do you eat it? 7. What can you do downtown? 8. Is a city a good place to raise children? 9. What is the best place you have been to? 10. What is the best way for a student in Taiwan to improve his or her language skills?