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Supply chain management (SCM) is the management of an interconnected or interlinked between network, channel and node businesses involved

in the provision of product and service packages [2] required by the end customers in asupply chain. Supply chain management spans the movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption. It is also defined as the "design, planning, execution, control, and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure, leveraging [3] worldwide logistics, synchronizing supply with demand and measuring performance globally." SCM draws heavily from the areas of operations management, logistics, procurement, and information technology, and strives for an integrated approach

When did supply chain grow ?


The term "supply chain management" entered the public domain when Keith Oliver, a consultant at Booz Allen Hamilton (now Booz & Company), used it in an interview for the Financial Times in 1982. The term was slow to take hold. It gained currency in the mid-1990s, when a flurry of articles and books came out on the subject. In the late 1990s it rose to prominence as a management buzzword, and operations [5][6][7] managers began to use it in their titles with increasing regularity. Commonly accepted definitions of supply chain management include: The management of upstream and downstream value-added flows of materials, final goods, and related information among suppliers, company, resellers, and final consumers The systematic, strategic coordination of traditional business functions and tactics across all business functions within a particular company and across businesses within the supply chain, for the purposes of improving the long-term performance of the individual companies and the supply chain [8] as a whole A customer-focused definition is given by Hines (2004:p76): "Supply chain strategies require a total systems view of the links in the chain that work together efficiently to create customer satisfaction at the end point of delivery to the consumer. As a consequence, costs must be lowered throughout the chain by driving out unnecessary expenses, movements, and handling. The main focus is turned to efficiency and added value, or the end-user's perception of value. Efficiency must be increased, and bottlenecks removed. The measurement of performance focuses on total system efficiency and the equitable monetary reward distribution to those within the supply chain. The supply chain system [9] must be responsive to customer requirements." The integration of key business processes across the supply chain for the purpose of creating value [10] for customers and stakeholders (Lambert, 2008)

According to the Council of Supply Chain Management Professionals (CSCMP), supply chain management encompasses the planning and management of all activities involved in sourcing, procurement, conversion, and logistics management. It also includes coordination and collaboration with channel partners, which may be suppliers, intermediaries, third-party service providers, or customers. Supply chain management integrates supply and demand management within and across companies. More recently, the loosely coupled, self-organizing network of businesses that cooperate to provide product and service offerings has been called the Extended Enterprise.

A supply chain, as opposed to supply chain management, is a set of organizations directly linked by one or more upstream and downstream flows of products, services, finances, or information from a source to [8] a customer. Supply chain management is the management of such a chain. Supply chain management software includes tools or modules used to execute supply chain transactions, manage supplier relationships, and control associated business processes. Supply chain event management (SCEM) considers all possible events and factors that can disrupt a supply chain. With SCEM, possible scenarios can be created and solutions devised. In many cases the supply chain includes the collection of goods after consumer use for recycling. Including third-party logistics or other gathering agencies as part of the RM re-patriation process is a way of illustrating the new endgame strategy.

Impact on the world


Organizations increasingly find that they must rely on effective supply chains, or networks, to compete in [11] the global market and networked economy. In Peter Drucker's (1998) new management paradigms, this concept of business relationships extends beyond traditional enterprise boundaries and seeks to organize entire business processes throughout a value chain of multiple companies. In recent decades, globalization, outsourcing, and information technology have enabled many organizations, such as Dell and Hewlett Packard, to successfully operate collaborative supply networks in which each specialized business partner focuses on only a few key strategic activities (Scott, 1993). This inter-organisational supply network can be acknowledged as a new form of organisation. However, with the complicated interactions among the players, the network structure fits neither "market" nor "hierarchy" categories (Powell, 1990). It is not clear what kind of performance impacts different supply network structures could have on firms, and little is known about the coordination conditions and trade-offs that may exist among the players. From a systems perspective, a complex network structure can be decomposed into individual component firms (Zhang and Dilts, 2004). Traditionally, companies in a supply network concentrate on the inputs and outputs of the processes, with little concern for the internal management working of other individual players. Therefore, the choice of an internal management control structure is known to impact local firm performance (Mintzberg, 1979).

In the 21st century, changes in the business environment have contributed to the development of supply chain networks. First, as an outcome of globalization and the proliferation of multinational companies, joint ventures, strategic alliances, and business partnerships, significant success factors were identified, complementing the earlier "just-in-time", lean manufacturing, and agile [12] manufacturing practices. Second, technological changes, particularly the dramatic fall in communication costs (a significant component of transaction costs), have led to changes in coordination among the members of the supply chain network (Coase, 1998). Many researchers have recognized supply network structures as a new organisational form, using terms such as "Keiretsu", "Extended Enterprise", "Virtual Corporation", "Global Production Network", and "Next [13] Generation Manufacturing System". In general, such a structure can be defined as "a group of semiindependent organisations, each with their capabilities, which collaborate in ever-changing constellations to serve one or more markets in order to achieve some business goal specific to that collaboration" (Akkermans, 2001). The security management system for supply chains is described in ISO/IEC 28000 and ISO/IEC 28001 and related standards published jointly by the ISO and the IEC.

Green Supply change management

Supply chain management and the environment For years the producers responsibilities were finished when the product was on the shelves in the shop or when the guarantee period was over. Supply chain (SC) management was perceived as the planning and control of the flow of goods from the sourcing base to the final consumers, accompanied with the necessary information and money for the independent entities along that chain. Traditional supply chain management focuses on low cost, high quality, reduced lead time and high service level. The introduction of the Extended Producer Responsibility in a number of countries and industries has changed the rules of the market behaviours. Nowadays manufacturers need to take into consideration the post-consumption phase of their products, the so called end-of-life phase (EOL): the environmental burdens incurred during different stages of the product transfer from manufacturer to final user and then to the disposal site. The interest in environmentally friendly supply chain management has risen considerably in recent years. This can be seen by the number of initiatives taken by companies. Brand-owners are very often perceived to be responsible for environmental problems in the entire supply chain from to the sourcing base to end-of-life recovery issues. It is expected that the manufacturers should reduce sources of waste and pollution throughout their entire SCs, across multiple entities, upstream (suppliers) and downstream (distributors and consumers). An environmentally friendly supply chain connects with partners who should make managerial decisions with regard to environmental consequences. It enhances competitiveness and creates better customer service, resilience and increased profitability.

Green SCM can reduce the ecological impact of industrial activity without sacrificing quality, cost, reliability, performance or energy utilization efficiency, meeting environmental regulations to not only minimize ecological damage but also to ensure overall economic profit.

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