Ar2008 Pg48 Proxy

caring for the environment
We are committed to the principle of Sustainable Development that meets the needs of the present generation without compromising the ability of future generations to meet their own needs.
We take to heart that oil and gas is an industry that has profound impact on the surrounding community. Environmental management is top priority within the Shell Group. Over the years, we have consistently met and exceeded regulatory guidelines and standards as we continue to invest significant resources in our efforts to reduce CO2 emissions.
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Shell Refining Company

(Federation of Malaya) Berhad (3926-U) (Incorporated in Malaysia)
corporate social responsibility
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Corporate Social Responsibility (CSR), in brief, is about how companies manage the business processes to produce an overall positive impact on society. In Shell, this practice is known as Sustainable Development, which means helping meet the worlds growing energy needs in economically, environmentally and socially responsible ways.
The Shell Group first made its commitment to Sustainable Development ten years ago by including it in the Shell General Business Principles (page 12). Meeting this commitment requires us to consciously balance short and long-term interests; integrate economic, environmental and social considerations into business decisions; and regularly engage with our many stakeholders. This mindset is also about being determined to tackle seemingly insurmountable environmental and social problems through creativity and perseverance. We remain committed to contributing to Sustainable Development because it is aligned with our values and makes us a more competitive and profitable company. It brings us closer to our customers, employees and neighbours, reduces our operating and financial risk, promotes efficiency improvements in our operations and creates profitable new business opportunities for the future. Shell Malaysia has published annual reports on our Sustainable Development efforts since 1997. This report covers our progress across a wide and demanding range of indicators, from greenhouse gas emissions to safety. Copies are distributed to government officials, opinion leaders, academics, non-profit organisations, staff and contractors. The report is also available on our website (www.shell.com.my).
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marketplace
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Corporate Governance
In Shell, our day-to-day business activities are governed by the three core values of Honesty, Integrity and Respect for People, which are captured in our General Business Principles. In short, our General Business Principles define the Shell way of doing business. We ensure the entire range of activities we undertake and all our employees operate in line with the Shell General Business Principles. This involves training, embedding the principles throughout the organisation, and encouraging people to discuss the dilemmas they face in their work. Please turn to page 76 for more on our approach to corporate governance.
Product Stewardship
Shell is committed to product stewardship, which means taking a responsible approach to our products over their entire life cycle: from their development and production, to their transport, sale, use and disposal. At each stage in the products lifecycle, we are playing an integral role to keep our products safe for the society and the environment. We take a structured and long-term approach to the product stewardship of our fuels and lubricants. It is essential that we identify, manage and minimise the health, safety and environmental risks of a product. We manage the potential risks of our products in three key areas: The risk to the health and safety of everyone who handles or uses our fuel. The risk to the environment of our fuels on the air, soil and water throughout the lifecycle. The risk of financial liabilities and costs for refining, selling or distributing a fuel that is in any way unfit for purpose.
Contracts and Procurement Policies

Contracts and procurement encompass the process from identification of the need, market analysis or movement, acquisition, execution and ultimately, disposal. This is in line with Shell Downstream processes and compliance is measured and achieved through operational excellence. Our commitment to the business is to deliver the right goods and services, to the right place, at the right time, in the most cost effective manner. The scope includes but is not limited to the best possible commercial terms, specific works, materials, services and external expertise, where effort is in line with methods that allow us to effectively manage your Companys spend. Our codes of practice and procedures are designed to ensure that commercial dealings with contractors and suppliers are conducted with honesty, integrity and fairness. A high percentage of our spend is executed through local contracts, and this in turn, contributes directly to the local economy, creates jobs and builds skills, competence and technical know-how.
We take a comprehensive approach to countering these risks by: Developing fuel policies to support marketing and health, safety and environmental objectives. Co-ordinating quality assurance from the refinery to the customers fuel tank. Ensuring that new and existing fuels are fit for purpose and can be managed safely. Maintaining a dialogue on international and local fuel issues with stakeholders including governments, authorities, automotive manufacturers and non-government organisations (NGOs).
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workplace
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Health and Safety

Your Company aims to have exceptional Health, Safety, Security and Environment (HSSE) performance, earning the confidence of customers, shareholders and society at large, to be a good neighbour, and to contribute to Sustainable Development. We are committed to: Pursue the goal of no harm to people Protect the environment Use material and energy efficiently
In addition to the HSSE-MS, your Company has various policies pertaining to HSSE in line with the documents mentioned above, such as alcohol and drugs policies. Our three HSSE Golden Rules give a framework for how we must behave all the time, in every operation and activity, to achieve further improvement in our HSSE performance. The rules are: You and I: Comply with the law, standards and procedures Intervene in unsafe or non-compliant situations Respect our neighbours
Your Company operates under a common set of business principles, supported by policies and business controls. These include a Shell Group-wide policy, which requires that every Shell company has a systematic approach to HSSE management. Our HSSE Management System (HSSE-MS) manual aims to: Provide guidance on all aspects of the HSSE-MS within the refinery. Ensure that HSSE management controls are in place within the organisation, supported by procedures and documentation. Assure the management that major hazards are identified and the corresponding risks effectively managed.
HSSE Performance
To help monitor our safety performance, we use several standard measures, known as the HSSE Key Performance Indicators (KPI): Loss Time Injury (LTI): refers to a work related injury or illness which prevents the person from working. Your Company recorded outstanding HSSE performance in 2008 with the achievement of 9.8million exposure hours without LTI in February 2009. Total Recordable Occupational Illnesses (TROI): indicates the number of occupational illness cases for the reporting period. There was zero recordable occupational illness in 2008, a significant improvement from five cases in 2007. Total Recordable Case Frequency (TRCF): indicates the number of injuries of contractors and staff requiring medical treatment or time off work, for every million hours worked. In 2008, our TRCF was 1.51, an increase from 0.73 in 2007. This change was due to an increased number of activities taking place simultaneously in 2008.
The HSSE-MS takes into account the following: Downstream Business Organisation HSSE MS Manual Manufacturing Business HSSE MS Manual Shell Malaysia Downstream HSSE MS Framework Occupational Health and Safety Standard (OHSAS) 18001 International Organisation for Standardisation (ISO) 14001
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Loss of Primary Containment (LOPC): refers to the uncontrolled or unplanned release of a product from a process or storage that serves as primary containment. A key process safety KPI, we started monitoring LOPC in 2007, which reduced from 27 in 2007 to 13 in 2008. A LOPC occurs and results in: a fatality or days away from work incident; or a fire or explosion; or an acute release of flammable or combustible liquid, gas or vapour; or an acute release of a toxic chemical
Manufacturing Cardinal Safety Rules

Manufacturing Cardinal Safety Rules are established to provide clear expectations with respect to what employees and contractors are required to do when performing certain higher risk activities. This is in line with our aim of making sure that everyone who works on-site goes home safely every day. These Rules also require everyone working on-site to comply with applicable laws, regulations and company requirements. Failure to do so may result in disciplinary action, up to and including termination for employees, and in the case of contractors, be prohibited from working for your Company.
This KPI is monitored according to the American Petroleum Institute (API) guideline, which is mandatory for all Shell facilities. SRC recorded zero Process Safety Incident in 2008. In addition to these KPIs, your Company implemented the Hazard and Effect Management Process (HEMP) which is the methodology used for managing the hazard and effect arising from in-house activities and for managing and minimising the associated risk to a level as low as reasonably practicable (ALARP). Furthermore, a Process Safety Analysis (PSA) is done every five years on all units in the refinery. Safety continues to be the target for improvements with the launching of the Manufacturing Cardinal Safety Rules and the Goal Zero awareness programme in 2008.
Goal Zero
Goal Zero is a simple message formulated to realise our vision of no harm to people in line with our HSSE processes and procedures including the HSSE Golden Rules as well as the Manufacturing Cardinal Safety Rules. This equates to zero deaths, zero injuries and zero significant incidents. It describes the mindset change we must achieve when it comes to safety, and it reminds us that safety is always our main priority.
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Positive Intervention Walk

Positive Intervention Walk (PIW) is a conscious effort taken by employees to put the second HSSE Golden Rule in practice, that is, to intervene in unsafe or non-compliant situations. PIW advocates the importance of personal and process safety and encourages a culture of intervention and action in day-to-day operations involving employees of all departments. In 2008, PIW continues to foster good safety behaviours and practices among all employees.
A three-day tabletop course for emergency response was conducted classroom style where employees were given various emergency scenarios to act upon. Additional safety training sessions such as Hole-Watcher Training, Confined Space Training and First Aid Training were held prior to the 2008 Major Turnaround. Health talks and awareness trainings were conducted frequently throughout the year, covering topics such as Awareness on Manual Handling and Office Ergonomics, as well as medical counselling. Hearing Conservation Programmes were also carried out for employees and contractors exposed to loud noise, as required in the Noise Exposure Regulation 1989 under the Factories and Machinery Act (FMA).
HSSE Training and Awareness

Safe behaviour also depends on staff and contractors being trained and becoming more competent. Each employee is provided with a checklist of HSSE training to complete within a given year. An annual gap analysis is done to ensure each employee understands the importance of acquiring requisite competences and skills. Your Company carried out various health and safety training in 2008 for employees to address the gaps, including a secondary focus on educating and increasing the HSSE competencies of contractors. Safety trainings held in 2008 include the Barrier-Thinking Workshop series which educates employees on the importance of barrier thinking in the safety bow-tie concept. The Safe Use of Personal Protective Equipment (PPE) and Chemical Safety and Hazard Communication Training provide understanding of legislative requirement on the subject and provide information on chemicals hazardous to health, personal safety and emergency procedures.
Emergency Response Drill

In March 2008, your Company held a tier 1 deployment drill for our offshore equipment, in a Containment Oil Spill Response exercise off our jetty, with the participation of several members of the Petroleum Industry of Malaysia Mutual Aid Group (PIMMAG) as observers. The drill was conducted successfully without incident. In addition, a tabletop emergency response simulation was conducted successfully with support from Shell International Eastern Trading Company (SIETCO) based in Singapore. As part of the emergency preparedness strategy, your Company requires all employees to be a part of the Emergency Support Team (EST) and Emergency Response Team (ERT). Training programmes such as fire-fighting were carried out in 2008.
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HSSE Week
HSSE Week was held in October 2008 with the theme, Protect the Environment. Activities included a recycling campaign, tree-planting in schools and competitions for employees as well as for schoolchildren. The event was a big success with positive participation from not only employees, but the local community and media as well.
People development is addressed in two ways individual employee development within the company and pursuit of further education at external institutions. Your Company has created a learning environment that enables employees within the organisation to build the capabilities vital to winning performance. Structured and well-planned training modules focusing on technical competence and soft skills enable employees to acquire the right skills to do their jobs and meet business needs. As part of this approach, elements and tools critical to worldclass learning and development have been identified and linked together as part of a global, standardised process. Key elements of the process include competence assessment, creation of development-related goals that is incorporated into individual development plans, and development discussions between the line manager and employee. In 2008, the number of training hours per employee surged to 102.7 hours per employee which is a 36% increase compared to the previous year. Soft skills related training hours has increased becoming approximately one-third of the total 32,042 training hours, in line with the realisation of producing well balanced and well equipped employees. Your Company also offer the Continuing Education Scheme to provide assistance for employees to pursue higher education studies in their chosen profession. Such assistance is applicable for part-time Diploma, Undergraduate and Postgraduate studies including MBAs, Masters, and PhDs, provided locally by reputable learning institutions in a field that is relevant to the business.
Safety Day
The annual Shell Group Safety Day was marked on 11 June 2008, with the theme Small Changes, Big Difference. With emphasis on personal action, staff and contractors were encouraged to take personal action and pledge to change at least of one aspect in their work that will help improve HSSE performance.
Human Capital Development

Your Company has long recognised the need for skills training and capacity building not only for our own needs but also for the industry, both in Malaysia and the region. We believe that business success is directly linked to people and their capability to meet current and future business challenges. Your Company is committed to developing its strategic human capital assets, which are paramount to improving operational efficiency within the organisation and to realising its vision of being the Top Performing and Most Admired Refinery in Asia. Ensuring this success requires investment in people development.
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Work-Life Balance
Notwithstanding the demanding and challenging business targets and strategies set, we recognise that finding the right balance between work, family and other interests is both important to employees and will help develop an effective, dynamic organisation in which people feel supported, empowered and happy to work. Your Companys work-life balance charter encourages and supports flexible working practices, and at the same time, sets clear guidelines on workload demands and extended work hours. Most importantly, the charter provides a culture where individuals can discuss ways to find the appropriate balance between work and personal interests, where business requirements permit. We are committed to continuously improve sustainable work-life balance strategies, which meet customer needs, corporate goals and enhance the quality of life for individuals. We encourage employees to participate in competitive and recreational activities. To support this, your Company organises a variety of sporting events throughout the year. These activities see teams representing business divisions and/or geographical regions during the Shell Games, an event held annually.
Alongside promoting healthy living among the employees, your Company also acknowledges the employees families via various gatherings and family days. In addition, we have launched a flexible working policy, on top of the work-life balance charter as mentioned above as well as regular sports and recreational activities. Some noteworthy areas within the flexible work policies include: Leave Bank: employees have the option to accumulate and put away up to 30 days for future use which can be used twice in an employees career. Half Pay Leave: this is offered under two conditions: where the employee has to care for immediate family members who are disabled, injured or suffering from critical illness; or to extend maternity leave; subject to a maximum of 30 days a year. Career Breaks: a career break is an unpaid leave of between three months and three years. Employees are expected to provide long-term values and the skills and expertise is expected to be in demand in the future.
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Flexible working hours: these are working arrangements agreed between the employee and his/her line manager on working hours. Eligibility will depend on the job role and the employee. Working outside office: employees may request to work at a preferred location (e.g. from home) on an ad hoc or regular basis. Part-time working: employees may opt for working hours that are less than the regular hours of work per week. The minimum work hours for part-time working is 60 percent of full time work (40 hours per week). Employee Assistance Programme (EAP): EAP is a form of a human performance intervention tool via counseling for effective personnel management beyond the normal training and development process. Through it employees will be able to manage, overcome and avoid personal, career, family, interpersonal and work related problems that can impede their performance and productivity.
Diversity and Inclusion (D&I)

As an equal opportunity employer, your Company aims to create an environment free of discrimination, be it race, religion, gender, nationality, marital status, ancestry, socio-economic status or physical disabilities. This is enshrined in our Code of Conduct, which is observed at all levels in the organisation. By subscribing to workplace diversity, your Company creates a workforce that mirrors the communities in which we operate, enabling us to better understand and build relationships within the communities, optimising the positive economic and social impact of Shells presence. We are committed to making sure employees at all levels of the organisation represent the many faces of Malaysia today. As a company, we understand that diversity is an on-going process, and an essential part of who we are. Achieving and maintaining a diverse workforce is not a one-dimensional goal. The framework we use to deliver against our D&I aspirations focuses on three areas that are key to a successful business model Talent, Leadership and Competitiveness. We recognise the need to broaden both how and where we look for talent at every level in the organisation, especially in growth markets and regions.
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Employee Composition
As an established organisation, we see a diverse staff and an inclusive work environment as vital to building relationships and trust key ingredients to our continued success.
Diversity in the workforce is important as it contributes to three factors:
Attraction and Retention of Top Talent

The worlds workforce is more diverse than ever before, due to global business operations. The average age of workers is rising, and the number of women in the workforce continues to increase. As employee value propositions and societal expectations continue to change, our success depends on our ability to attract, motivate, and retain this increasingly diverse pool of talent.
Gender Diversity
Gender Male Female Total Percentage (%) 88 12 100
Ethnic Diversity
Ethnic Malay Chinese Indian Others Total Percentage (%) 49 31 17 3 100
Increased Productivity
Studies show that employees who feel respected, valued, and engaged develop stronger relationships and become more involved in their work. This leads to more effective teamwork, enhanced decision-making, increased creativity and innovation, lower absenteeism and staff turnover, and reduced costs.
Stronger Customer/Market Focus

A diverse workforce and inclusive employment practices ensure that we better understand our increasingly varied customer base, as well as build stronger relationships with them. D&I also helps create a workforce that mirrors the communities in which we operate, enabling us to better understand and build relationships within the communities, optimising the positive economic and social impact of our presence.
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environment
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Protect the Environment

In its daily operations, your Company adheres to environmental standards specified by the Shell Group in the mandatory Global Environmental Standard (GES) for its activities worldwide and is in full compliance with Malaysian legislation. In this regard, your Company adopts a systematic approach to the management of emissions and effluent discharge designed to ensure compliance and to achieve continuous improvement.
CO2 emission in 2008 registered a 7% decrease compared to the previous year as a direct consequence of the reduced level of flaring. The Sulphur Oxide (SOx) emissions remained the same as 2007. Gases (T/100T intake) CO2 SOx
2008 20.4 0.11
2007 22.0 0.11
2006 23.8 0.15
2005 19.9 0.11
2004 20.2 0.11
Reducing Greenhouse Gas Emissions

Producing and processing oil and natural gas is energy intensive. Hence, managing the carbon dioxide (CO2) and other greenhouse gases (GHG) is a priority. In your refinery, GHG emission is measured from gaseous emissions of CO2, methane and nitrous oxide arising from combustion, flaring, venting, storage, fugitive emissions, loading, unloading, and planned and unplanned releases. In 2008, emissions from your refinery were 13% lower compared to the previous year, at 997 kilotonnes CO2 equivalent, and 15% lower compared to the 2004 baseline performance. The significant improvement in 2008 was attributed mainly to the reduced total flaring. Year GHG emission (kilotonnes CO2 equivalent) 2008 2007 2006 2005 2004
Flaring
In 2008, your refinery recorded a 2% decrease in flaring compared to the previous year as a result of our commitment to lower maximum daily allowable flaring activity. Year 2008 2007 2006 2005 2004
Total Flared Gas (megatonnes) 23410 23976 42370 29763 17247
Waste Management
Responsible and effective waste management seeks, in a structured manner, to minimise the risk of health, safety and environment (HSE) incidents and liabilities. In our operations, we pursue progressive reductions of emissions, effluents and discharges of waste materials that are known to have a negative impact on the environment.
997
1148
1287
1093
1178
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Your Company uses government approved and licensed contractors to dispose of all hazardous waste. The volume of waste split according to disposal on-site, off-site treatment, off-site landfill and other off-site disposal is monitored to measure the effectiveness and target continuous improvement of waste management. The main sources of solid waste arising from our refinery operations are spent catalysts and spent caustic. Year Spent Catalysts (megatonnes) Spent Caustic (megatonnes) 2008 2563 5483 2007 2741 2879 2006 2661 2743 2005 1655 655 2004 2568 833
Energy Consumption
Your Company is committed to using materials and energy efficiently in providing its products and services. Energy use and energy efficiency is actively monitored and a five-year Energy Management Plan is in place, describing the continuous improvement process to maximise the efficiency of energy use and throughput, based on the requirements of the Shell Group GES. Your Company uses the industry standard Solomon Associates Energy Intensity Index (EII) to measure and rank the energy efficiency of your refinery. We recorded an improved performance for 2008, at 124.2, versus the target of 126.1, which closely follows your refinerys utilisation performance. By setting annual EII targets that take into account the years operational and maintenance plans, we strive to deliver continuous improvements. Year Energy Index Energy Index Intensity (Actual) Intensity (Target) 2008 124.2 126.1 2007 155.0 162.0 2006 169.7 166.3 2005 166.9 165.3 2004 165.9 159.4
We produced an increased amount of spent caustic in 2008 compared to 2007 due to tank cleaning activities. However, we recorded a 6% reduction in the amount of spent catalysts in 2008 due to cessation of production during the 2008 Major Turnaround (MTA).
Effluents
Your Company monitors the quality of treated effluent water released into the sea at the Shell jetty as part of our biodiversity measures. In addition, we also look at the environmental impact of the jetty operations by closely observing the seawater quality in the surroundings. In 2008, no infringements were recorded.
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Water Consumption
We are finding and applying new ways to reduce our fresh water use and to provide new supplies of usable water to the communities where we work. In 2008, your Company utilised its massive reserve of firewater for cleaning during the MTA as well as other cleaning activities. This resulted in 62% decrease in water consumption as compared to the utilisation during the MTA in 2005. Year Water Consumption (cubic metres) 2008 2007 2006 2005
Risk Management: It is clearly in the interest of Shell to manage negative impacts on biodiversity, as these impacts are a risk to the companys reputation and operations. The public is increasingly moved to action against activities causing species loss and habitat destruction which can affect Shell through campaigns, at the pump, in financial markets and in our ability to bring in highly qualified new staff. These affect the bottom line operations of the Group over both the short and long term. License to Operate: Biodiversity also affects our license to operate. Proving ourselves as a responsible operator may open opportunities in sensitive environments but our license to operate may be jeopardised by irresponsible operations. Competitive Advantage: Managing biodiversity effectively can also provide us with competitive advantage in terms of being a preferred operator or partner, in avoiding risk and the associated costs, in increasing the market value of our shares, and in providing customers with a differentiator for our products. We are committed to early engagement with identified key stakeholders. It is through this process that we work to maintain ecosystems and make a positive contribution towards the conservation of global biodiversity.
569,781 1,006,254 914,954 1,512,044
Biodiversity
We take responsibility in protecting and supporting biodiversity seriously. We have an in-house mapping system to help identify environmentally sensitive sites and map them against existing or planned activities. This helps us identify potential areas of high biodiversity value at an early stage when developing projects. Essentially, there are four Shell-wide business drivers for addressing biodiversity adopted by your Company: Contributing to Sustainable Development: Shell has made a commitment to contribute to Sustainable Development. As a key part of the Sustainable Development agenda, biodiversity provides Shell with opportunities to demonstrate this commitment. By taking biodiversity into account at every level from policies and standards to operations, Shell is putting the principles of Sustainable Development into action.
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community
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Employment of Local Workforce

The investment in our people, through a strong employee value proposition, has attracted and retained a workforce that is motivated to break new frontiers, meet customers needs and develop our business into the future. Our people are our strength. At the end of 2008, we employed 313 people, 98% of whom are Malaysians.
As a manufacturing company, we strive for balance and diversity in the composition of the interns as shown below. Number of Interns for 2008 Gender Male Female Total No. of Trainee 26 20 46 Percentage (%) 56.5 43.5 100
Internship Programme
As part of our CSR initiatives, we introduced an internship programme for students and undergraduates residing around the area of Port Dickson. The internship programme received positive response from the community, with the participation of 46 trainees in 2008. The programme consists of well-defined projects with clear objectives and deliverables that will allow the interns to work with skilled and experienced colleagues on projects that have real business impact. Varying in duration, from eight weeks to twelve months, the programme is carefully framed to allow the interns to benefit from continuous performance evaluation and feedback from fellow professionals, thus developing the younger generation of the community in their technical and soft skills as well as their business acumen.
Social Performance
Social Performance (SP) is the social dimension of our commitment to contribute to Sustainable Development. The SP Plan detail how we address the short and long-term, positive and negative, direct and indirect social impacts of our business on the communities and societies in which we operate. How we manage these impacts will affect the well-being of our neighbours and ultimately of our business. In short, being a good neighbour is good for business. SP involves: Working to manage our impact on local communities Striving to deliver benefits such as jobs, business opportunities and social investment Taking an active interest in broader societal issues directly or indirectly related to our business Listening to and engaging with our various stakeholders
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Working with Stakeholders

Our daily operations have an impact on surrounding communities, and we recognise the interest our stakeholders have in our business and the need to listen and respond to them. In this respect, the Port Dickson community is fully engaged on our activities via letter-drops and engagement sessions with neighbours and residents. A communication platform is also provided to enable stakeholders to channel concerns in a timely manner. The local authorities have held us in good stead with the proactive role that we embarked on.
Our contributions do not always take the form of direct funding and monetary sponsorships. We also provide employment and business opportunities to local contractors, as well as invest in programmes and initiatives to raise the socio-economic status of Port Dickson communities and to further enhance their quality of life. This non-quantifiable contribution has been widely acknowledged by the local Government, authorities and community leaders alike. Our community outreach programme, We Care, We Share (WCWS), helps raise the quality of life in the communities where we operate. Since 1998, staff, family members, retirees and members of the community have been volunteering their time for WCWS programmes. With the full support of Shell, employees have been helping in many ways, such as taking special needs children to development camps and joining local communities in keeping public surroundings clean. We are also supportive of programmes which emphasise the proficiency of English and science and technology.
Local Development
Finding ways for our operations to help development and reduce poverty in the communities where we operate is an important part of our commitment to Sustainable Development. Supporting community projects is another contribution we make to local development. Our strategy is to promote greater interaction and integration with the local communities by promoting and intiating projects that address issues directly linked to our business.
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The programmes we have organised, participated in, and/or supported by your Company in 2008, include:
Environment and Biodiversity

Malaysian Nature Society Raptor Watch 2008 at Tanjung Tuan, Port Dickson Tree planting programme with Sekolah Menengah Dato Abdul Samad (SDASA) Environmental awareness programme with selected secondary schools
Education
Overhead bridge safety awareness campaign at Port Dickson High School Fire safety and disaster briefing at Sekolah Menengah Dato Abdul Samad Fire prevention campaign with the Fire Department and Sekolah Teknik Port Dickson Negeri Sembilan state-level Design Innovation Exploration programme organised by the Malaysian Design Council Education and Careers Carnival Negeri Sembilan Participation of the District Majlis Sukan Sekolah-Sekolah Malaysia (MSSM) contingent to the Negeri Sembilan State meet. District English Language Carnival at Sekolah Menengah Tanah Merah Waja Diri teambuilding camp with 80 primary students from Sekolah Kebangsaan Port Dickson Negeri Sembilan Orphans Sports Carnival
Good neighbour
Host Refinery visits by various NGOs, government bodies, and secondary school and university students Community dialogues with NGOs, neighbours and government authorities Health and Safety Days in Kampung Arab and Kampung Gelam Festival Road Safety Campaign in conjunction with Lions Club and the Royal Malaysian Police
We Care, We Share
Visit to Port Dickson Day Care Centre for special children programme, Melahirkan Modal Insan Visit to nursing home with students from Sekolah Menengah Lukut, Port Dickson for Majlis Meraikan Warga Emas Breaking of fast with Port Dickson Foundation orphans Health screening and awareness programme with Port Dickson Womens Community Club (PDWCC) and the National Kidney Foundation Raised funds for Sengkang Tamil School, Port Dickson Raised funds for Sekolah Menengah Panglima Adnan, Port Dickson, a school for special children
Social
Anti Drug and Crime Campaign with Agensi Anti-Dadah Kebangsaan Negeri Sembilan Rotary Club International Conference
ik 5 March Sekolah Tekn ogramme with Fire Safety Pr Port Dickson
26 March l t English Carniva Port Dickson Distric ols ho Sc for Secondary
11 April 8 million Man-hours without Lost Time Injury Celebrations
13 August WCWS Programme Health Awareness Programme with National Kidney Foundation and PDWCC
27 August WCWS Program me Majlis M eraikan Warga Emas with SM Lukut
5 October Special Children WCWS Programme with n) kso Dic t Por K (PD
23 Oc tob Shell Tre er e Planti ng Prog ram
me with SDASA
October HSSE Week 2008 Launch
8 November SRC Annual Dinner
23 April Kem Waja Diri with PD Primary Sch ool
30 May Community Update on Major Turnaround 2008
28 July Modal Insan e Melahirkan WCWS Programm ) (Special Children
10 October Chinese New Year Road Safety Campaign
18 October use 2008 ya Open Ho SRC Hari Ra
22 Octob er Environmen tal Awaren ess Progra PD Second mme with ar y School
mber ) Sengkang 12 Nove ramme with SRK (T og WCWS Pr
November Shell Executive Vice Presidents Awards Winners 2008
r th 27 Decembe ng Royong wi amme Goto WCWS Progr g Gelam JKKK Kampun
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audit committee report
Terms of Reference
In line with the best practice of Corporate Governance, your Audit Committee (AC) is governed by the following terms of reference: Constitution Your Board of Directors (BOD) established the AC on 22 September 1993 to: a. Assist in discharging your BODs responsibilities relating to your Companys management of internal controls, accounting policies and financial reporting; Provide by way of regular meetings, a line of communication between your BOD and your Companys internal and external auditors.
Quorum and Frequency of Meeting a. b. c. d. A quorum shall be the majority of Independent Non-Executive Directors. Meetings shall be held at least four (4) times each calendar year, usually preceding the meetings of your BOD. The Internal Audit Manager shall be the secretary of your AC. The external auditors have the right to appear or may request a meeting if they consider it necessary in any AC meeting. At least twice a year, your AC shall meet with the external auditors without any Non-Independent member present. The Managing Director and the Finance Manager shall attend the quarterly meetings although they do not have any voting rights.
e. f.
b.
Membership a. Your AC consists of four members. Three members of your AC are Independent Non-Executive Directors to fully comply with paragraph 15.10 of the Listing Requirements of Bursa Malaysia Securities Berhad (BMSB). The Chairman is one of the appointed Independent Non-Executive Directors. At least one (1) member: i. ii. Must be a member of the Malaysian Institute of Accountant (MIA);or If he is not a member of the MIA, he must have at least three (3) years of working experience and: He must have passed the examination specified in Part 1 of the 1st Schedule of the Accountants Act 1967; or He must be a member of one of the Association of Accountants specified in Part II of the 1st Schedule of the Accountants Act, 1967. b. a.
Authority Your AC is authorised by your BOD to investigate any activity within its terms of reference and shall have unrestricted access to information it requires from any employee, and all employees are directed to co-operate with any request made by your AC. Your AC is authorised by your BOD to obtain outside legal or other independent professional advice and to secure the attendance of outsiders with relevant experience and expertise whenever it deems necessary.
b. c.
Annual Report 2008
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Duties and Responsibilities The following are the main duties and responsibilities of your AC, and where appropriate, report to your BOD on the following: a. Risk Management & Internal Control i. Review the adequacy of and to provide independent assurance to your BOD on the effectiveness of the Companys risk management process. Evaluate the quality and effectiveness of your Companys internal controls and management information systems, including compliance with applicable laws, rules and guidelines.
c.
External Audit i. ii. Recommend the appointment and audit fee of the external auditors to your BOD. Make appropriate recommendations to your BOD on matters of resignation or dismissal of the external auditors.
iii. Review and discuss the nature and scope of the external audit strategy and plan. iv. Review and discuss issues arising from external auditors interim and final letters of recommendation to management, including management responses and the external auditors evaluation of the system of internal control any other matters the external auditors may wish to discuss (in the absence of management, if required) d. Internal Audit i. ii. Review the scope, function, resources and authority of the internal audit function in carrying out its work. Review the risk-based internal audit plans and programmes.
ii.
iii. Recommend to your BOD the Statement of Internal Control and any changes to the said statement. b. Financial Reporting i. Review the quarterly, half-yearly and annual financial statements before submission to your BOD, focusing particularly on: ii. Any changes in accounting policies and practices; Significant or material adjustments with financial impact arising from the audit; Significant unusual events or exceptional activities; Financial decision-making with the presumptions of significant judgments; The going concern assumptions; and Compliance with approved accounting standards, stock exchange and other regulatory requirements.
iii. Ensure co-ordination between the internal and external auditors. iv. Review the major findings reported by internal audit and follow up on managements implementation of the recommended actions. v. Assess performance of services provided by the internal audit function.
Propose best practices on disclosure in financial results and annual reports of your Company in line with the principles set out in the Malaysian Code of Corporate Governance, other applicable laws, rules, directives and guidelines.
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audit committee report
(continued)
e. Significant Related Party Transactions (RPT) Review and recommend to your BOD matters regarding significant RPT including disclosures and situations involving potential conflict of interest that may arise within your Company, including any transaction, procedure or course of conduct that raises questions on management integrity. f. Other Matters i. To report to BMSB, if your AC views that a matter resulting in a breach of the listing requirements of BMSB reported by your AC to your BOD has not been satisfactorily resolved by your BOD. Such matters as your AC considers appropriate or as defined by your BOD from time to time.
Highlights of Activities
During the financial year 2008, your AC carried out the following activities: Internal Audit a. The Assurance Plan 2008 consisted of 16 internal audit/review. Your AC had reviewed and endorsed the Assurance Plan to ensure adequate scope and comprehensive coverage over the activities of your Company. Reviewed all internal audit/review report in 2008 as listed below on a range of business processes and regulatory compliance. Where appropriate, your AC had directed management to rectify and improve internal control processes based on the auditors recommendations and suggestions for improvement. Name of Audit/Review Capital Project and Global Processes Audit ISO 9001 Surveilance/ Recertification Audit ISO 14001 Surveilance/ Recertification Audit OHSAS 18001 Surveilance/ Recertification Audit ISO 17025 Surveilance/ Recertification Audit Related Party Transaction Audit Major Turnaround Post Implementation Review Security Review Financial Management Information Process and Controls Review Group Business Assurance Letter Review Inland Revenue Board Tax Audit Focused Asset Integrity Review on Pressure Equipment Integrity Shell Aviation Quality Assurance Audit Process Safety Assessment on Complex 2 Process Safety Assessment on Off Plot Engineering and Maintenance Contract Audit c. Period Conducted Quarter 2 Quarter 3 Quarter 3 Quarter 3 Quarter 3 Quarter 3 Quarter 3 Quarter 3 Quarter 4 Quarter 4 Quarter 4 Quarter 4 Quarter 4 Quarter 4 Quarter 4 Quarter 4
b.
ii.
Attendance of Meetings
Your AC held five (5) meetings in the year 2008. The attendance records are as follows: Member Dato Jaffar Indot (Chairman) Thomas Michael Taylor Dato Seri Talaat Bin Haji Husain Tan Sri Saw Huat Lye
Resigned on 15 May 2008
Attendance Percentage 5/5 5/5 5/5 3/3 100% 100% 100% 100%
Tan Sri Datuk Clifford Francis Herbert

Appointed on 1 June 2008
2/2
100%
Your Companys Managing Director, Finance Manager and external auditors (as and when required) attended these meetings to brief your AC on specific issues. Chairman of your AC and the Independent Directors had three meetings with the external auditors on 14 August, 12 November 2008 and 17 February 2009 to discuss the results of the audit, including matters related to independence of the external auditors and any other observations they may have during the audit process. Minutes of meeting of the AC were circulated to all members and significant issues are highlighted by your AC Chairman at your BOD meeting for further discussion and deliberation.
Monitored the corrective actions on outstanding audit issues to ensure that all the key risks and control lapses have been addressed.
Annual Report 2008
75
Financial Reporting a. b. Reviewed the quarterly unaudited financial results before recommending them for approval to your BOD. Reviewed the annual audited financial statement with the external auditors prior to submission to your BOD for their approval. The review was to ensure compliance with: i. ii. Provisions of the Companies Act 1965; Listing Requirements of BMSB;
Whistle Blowing Reviewed the whistle blowing cases (if any) reported via Shell Global Helpline and ensure the appropriate action were taken by Shell Business Integrity Department in addressing the concern reported. There were no whistle blowing cases reported in 2008. Significant Related Party Transactions There was no significant related party transaction, which required announcement to BMSB entered into by your Company in 2008.
iii. Applicable approved accounting standards; and iv. Other legal and regulatory requirements External Audit a. b. Reviewed and approved external auditors audit plan, audit strategy and scope for the year. Evaluate the performance and effectiveness of the external auditors and make recommendations to your BOD on their appointment. Reviewed the results of the annual audit report and management letter of the external auditors, including the managements response.
Internal Audit Function

Your Company outsourced the Internal Audit Function (IAF) to its affiliate company, Shell Malaysia Limited, via a Service Level Agreement. The Internal Audit Manager reports to your AC. The IAF assists management to identify, evaluate significant risks and develop risk-based audit plans for approval by your AC. The IAF provides independent assessment and reasonable assurances on areas of operation reviewed and advises on the best practices that will improve and add value to your Company.
c.
Risk Management and Internal Control Reviewed and approved your Companys risk profile and ensure compliance to Shell Group Risk Management Manual.
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corporate governance statement
Your Board of Directors is dedicated to implement the highest standards of corporate governance at all levels within your Company and has adopted the Shell General Business Principles (SGBP) a governance blueprint developed by Royal Dutch Shell plc, your Companys ultimate holding company. Your Companys policies and procedures are upheld by internal controls that are regularly audited and reviewed to ensure their effectiveness. These policies and procedures is designed to support a robust corporate governance system. Additionally, your Board of Directors supports the Principles of Corporate Governance as laid out in the Malaysian Code of Corporate Governance (as revised in 2008) and is committed to ensuring that the highest standards of corporate governance are implemented and maintained throughout in enhancing shareholders value and the long term value of your Company. These principles and practices, supported by existing internal controls processes, are regularly audited and reviewed, to ensure transparency and accountability. Royal Dutch Shell plc has developed a governance guide, series of policies and management systems, training modules and reporting mechanisms that are designed to support a strong system of corporate governance. The SGBP, as adopted by your Board, spells out clearly the key business principles that govern the way your Company conducts its business. Shell General Business Principles (SGBP) The SGBP, which first came into being in 1976 has remained consistent ever since, because the core values on which the Principles were originally based have endured, namely Honesty Integrity Respect for people
All the elements of this structure values, principles and the accompanying procedures are necessary. It is our firm belief that maintaining the trust and confidence of shareholders, employees, customers and other people with whom your Company does business, as well as the communities in which our refinery is situated, is crucial to its continued growth and success. Your Company intends to merit this trust by conducting itself according to the standards set out in these principles. These principles have served your Company well for many years. It is the responsibility of Management to ensure that all employees are aware of these principles, and behave in accordance with the spirit as well as the letter of the SGBP. A reputation for integrity is a priceless asset. In December 2006, the Shell Group Code of Conduct was launched with the expectation that every employee carries out his/her duty in accordance with the SGBP guided by a single Code. The thrust of the Code is premised on both legal and ethical compliance. The Shell Groups shared core values of honesty, integrity and respect for people underpin everything that each of your Companys employee founded on the SGBP. The Code of Conduct crystallises the basic rules, standards and behaviours necessary to achieve those objectives. It provides requirements and guidance, expressed as clearly, concisely and consistently as possible, within a single, company-wide document for all the employees on a number of enterprise-wide risk areas. As part of the Shell Group, your Company operates in an everchanging world. The Code is a place to start the search for guidance, advice and answers when employees are faced with questions in their daily work, because it provides a great deal of useful information. It provides practical advice on how to comply with laws and regulations It provides requirements and guidance about how an employee should relate to colleagues, customers, shareholders, communities, vendors, competitors and governments It directs employees to other useful information sources It can help employees resolve difficult questions about business conduct and it explains how to get confidential advice
Your Company also firmly believes in the fundamental importance of the promotion of trust, openness, teamwork and professionalism, and in pride in what it does. These underlying corporate values determine your Companys principles. These principles apply to all transactions, large or small, and describe the behaviour expected of every employee in your Company in the conduct of its business. In turn, the application of these principles is underpinned by procedures within your Company, which are designed to ensure that its employees understand the principles and that they act in accordance with them. Your Company recognises that it is vital that its behaviour matches its intentions.
This Code of Conduct is a further commitment to integrity for all.
Annual Report 2008
77
Board of Directors
Your Board is committed in ensuring that the Principles of Corporate Governance set out in the Malaysian Code of Corporate Governance are effectively employed and adhered to in your Company. Board Composition and Balance Your Board currently consists of nine Directors, namely, a Non-Executive Non-Independent Chairman, two Executive Directors, where one is the Managing Director, and six other Directors, three of whom are Independent Non-Executive Directors, which is in compliance with paragraph 15.02 of the Listing Requirements of Bursa Malaysia Securities Berhad. The roles of the Non-Executive Chairman and the Managing Director are distinct and separate with their responsibilities clearly defined to ensure a balance of power and authority. The Non-Executive Chairman is the Country Chairman of Shell Malaysia and contributes his considerable experience to the Board. He is also responsible for the integrity and effectiveness of the relationship between the Independent Non-Executive Directors and the remaining Directors. His active interactions with other industry leaders and excellent relationships with key stakeholders as the Chairman of your Company as well as for Shell Malaysia, allows him to provide great insights and invaluable foresight in strategic planning of your Company. The Independent Non-Executive Directors, all of whom are persons of high calibre and integrity, respected and experienced present or past business leaders in their own right, play important roles by exercising independent judgment and objective participation in the proceedings and decision-making processes of your Board. The presence of the Independent Non-Executive Directors is essential in order to ensure that the interests of other parties, such as the minority shareholders, are properly safeguarded. The Independent Non-Executive Directors do not engage in the day-to-day management of your Company to facilitate them to discharge their duties free from any business or other relationship, which could materially interfere with their independent judgment as defined under paragraph 1.01 of Bursa Malaysia Listing Requirements and void of any conflict of interest possibilities.
The other Non-Executive Non-Independent Directors, being senior executives within the Shell Group, also bring with them a wide range of essential business and financial experience relevant to your Company. The independence of the Non-Executive Non-Independent Directors is constantly reviewed and benchmarked against Shell Groups governance requirement and regulatory provisions. The profile of each Director is given on pages 26 to 29. All the Directors attended all the Board meetings for the year during their tenure. Responsibility Your Board has the overall responsibility for corporate governance and strategic direction of your Company and is entrusted to exercise reasonable and proper care in utilising your Companys resources for the best interests of its shareholders and to safeguard its assets. The Managing Director is primarily responsible for the day-to-day operations of your Company. In addition, the Managing Director has the principal responsibility of reporting, clarifying and communicating matters relating to day-to-day operations of your Company to its Board. All the Directors in office as of 31 December 2008 have attended the Mandatory Accreditation Programme (MAP). The Board firmly believes in the continuing education of individual Directors consistent with the requirements of paragraph 15.09 of the Listing Requirements (hereinafter referred to as CEP requirements). Your Board has taken on the onus in reviewing, evaluating and determining the specific and continuous training and the competency development of individual directors during its meetings resulting in in-house training being carried out in addition to participation in public sessions. The Directors are also kept up-to-date on changes in the regulatory/legal/commercial risks environment as and when required through various means.
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(continued)
Details of the Directors attending MAP pursuant to paragraph 15.09 of the Listing Requirements and the in-house trainings, aimed at improving the Directors competency are summarised as follows: Dato Seri Talaat Bin Haji Husain Raja Dato Tan Sri Tan Sri Ahmad Mohzani Datuk Saw Murad Bin Thomas Mark Clifford Huat Bin Raja Abdul Michael Owen Francis Lye Bahrin Wahab Taylor Stevens Herbert#
Courses 2007/8 Corporate Legal Update & 2007/8 Bursa Malaysia Listing Requirements An Update Single Tier Dividend System Its Impact How Malaysia is affected by the Sub-Prime Debt Crises The Politics of Climate Change MAP
Dato Saw Choo Boon
Dato Jaffar Indot

# Tan Sri Datuk Clifford Francis Herbert was appointed on 1 June 2008.
Board Meetings Your Board meets at least four (4) times a year scheduled well in advance before the end of the preceding financial year for early planning. In exceptional circumstances, additional meetings may be convened with sufficient notice. During Board meetings, the Managing Director, and members of the Management team, will table and present comprehensive reports for your Boards consideration, deliberation and direction. The Chairman of your Audit Committee would inform the Directors at each Board meeting of any salient matters noted by your Audit Committee and which require your Boards notice or direction. Your Directors have full and unrestricted access to all information pertaining to your Companys business or affairs to enable them to discharge their duties. Written reports on health, safety, security and environment, operational performance and profitability, human resources, business plans and various financial indicators are made available in advance to members of your Board to ensure a lively and robust debate.
Your Directors are given the following documents for their perusal, in advance of each Board meeting: Agenda; Management Report; Financial Statements; Board Papers; and other relevant documents. In addition, members of the Management are frequently invited to your Board meetings to explain and clarify the items tabled to your Board. This allows the Directors to support and at the same time challenge viability of key business propositions and challenge the sufficiency of mitigating measures to address principal risks. Minutes of each Board meeting are circulated to each Board member prior to confirmation of the minutes in the next Board meeting.
Annual Report 2008
79
Details of the Directors attendance at meetings during 2008 are summarised as follows: Number of Board Meetings Directors Y. Bhg. Dato Saw Choo Boon Y. Bhg. Tan Sri Saw Huat Lye## YM Raja Ahmad Murad Bin Raja Bahrin Y. Bhg. Dato Jaffar Indot Y. Bhg. Dato Mohzani Bin Abdul Wahab Mr. Thomas Michael Taylor Mr. Mark Owen Stevens Y. Bhg. Dato Seri Talaat Bin Haji Husain Y. Bhg Tan Sri Datuk Clifford Francis Herbert###
# Number of Board meetings held during tenure as Director. ## Resigned with effect from 15 May 2008. ### Appointed with effect from 1 June 2008.
Number of Audit Committee Meetings Held# Attended
General Meetings Ordinary Yes Yes Yes Yes Yes Yes Yes Yes No Extraordinary Nil Nil Nil Nil Nil Nil Nil Nil Nil
Held# 5 3 5 5 5 5 5 5 2
Attended 5 3 5 5 5 5 5 5 2
Non-member Non-member 3 3 Non-member Non-member 5 5 Non-member Non-member 5 5 Non-member Non-member 5 5 2 2
Details of place, date and time of the 49th Annual General Meeting: Place Date Time Sime Darby Convention Centre, 1A Jalan Bukit Kiara 1, 60000 Kuala Lumpur. Thursday, 15 May 2008. 11.00 a.m.
Your Board takes a particular interest in your Companys role as a responsible and caring member of the community. To this end, your Board has adopted various initiatives including: promoting the goal of Sustainable Development by adopting a systematic approach to health, safety and environmental management; and supporting the implementation of the Social Performance Plan (pg 67), which is aimed to increase our social performance levels and benefit the stakeholders as well as your Company.
There were no Extraordinary General Meetings held in 2008. Whenever independent professional advice is required by the Directors to carry out their duties, an outside expert may be engaged at your Companys expense. All Directors have unlimited access to the advice and services of the Company Secretary, whose appointments and resignations are subject to Board approval. The Company Secretary regularly inform the Board on the changes to statutory and regulatory requirements pertaining Directors.
Appointment and Re-Election of Directors In accordance with your Companys Articles of Association, the Directors may fill any casual vacancy occurring in your Board. The new appointee shall retain his office until the next Annual General Meeting but is eligible for re-election by the shareholders at that meeting. The Articles of Association also provide for retirement by rotation, where one-third of Directors shall retire from office at least once every three years but shall be eligible for re-election by the shareholders at the Annual General Meeting.
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(continued)
Section 129 of the Companies Act, 1965, provides that Directors who are over the age of seventy (70) shall retire at every Annual General Meeting but may offer themselves up for re-election. Nomination Committee The nomination process is formal and transparent, and is in line with the intent of the recommendation of Malaysian Code on Corporate Governance. After taking into account the present process and circumstances particular to your Company, your Board has elected not to appoint a nomination committee. Instead, the Chairman in consultation with relevant stakeholders seeks nominations, deliberates and endorses candidates for appointment as Directors. The nomination process takes into account the skills, experience, expertise and core competencies the candidates would bring to your Board. Your Board makes the final decision on the appointment of Directors in accordance with your Companys Articles of Association. The appointment of senior management is made in consultation with relevant stakeholders and a non-executive member of the Board. Directors Remuneration After taking into account the present process and circumstances particular to your Company, your Board has elected not to
appoint a remuneration committee. Instead, your Board has the Shell Groups remuneration policy to set the remuneration of the Managing Director. The remuneration level is also benchmarked internally with other Shell operating companies in Malaysia based on the level of seniority, individual performance as well as corporate performance. The Managing Director does not participate in the setting of his remuneration package. All Independent Directors are paid directors fees. The remuneration received by the Independent Non-Executive Directors is based on the competitive market situation, taking into consideration the Directors business and financial experience relevant to your Company. The determination of Independent Non-Executive Directors fees is a matter for the your Companys Board of Directors as a whole and the Independent Non-Executive Directors concerned do not participate in the deliberations and voting on decisions in respect of their remuneration. The Board, as a whole, recommends the remuneration payable to the Independent Non-Executive Directors to the shareholders for approval at the general meeting, as and when required. The remuneration of the Independent Non-Executive Directors was increased in 2007 as approved by the shareholders in the 2007 Annual General Meeting.
An analysis of the aggregate Directors remuneration paid by your Company for the year ended 31 December 2008 is set out below: Attendance and other fees RM000 Contribution to Provident Fund RM000 Benefits in-kind and Others RM000
Name of Directors Executive YM Raja Ahmad Murad Bin Raja Bahrin^ Non-Executive Y. Bhg. Tan Sri Datuk Clifford Francis Herbert Y. Bhg. Dato Jaffar Indot Y. Bhg. Tan Sri Saw Huat Lye Y. Bhg. Dato Seri Talaat Bin Haji Husain
Basic Salary RM000
Directors & Audit Fees RM000
Bonus RM000
Total RM000
498
170
122
170
960
22.5 45 22.5 45
4 11 7 11
26.5 56 29.5 56
^ Please note Raja Ahmad Murads directors interest under Shells Performance Share Plan.
Annual Report 2008
81
The Non-Independent Non-Executive Directors of your Company receive their remuneration from other Shell companies and do not receive any form of remuneration from your Company. The Audit Committee The Audit Committee of your Board was established in 1993. Your Audit Committee comprises of four Directors, three of whom are Independent Non-Executive Directors and one of the Independent Non-Executive Directors chairs the Audit Committee. One of the Directors in your Audit Committee is a qualified accountant as prescribed by the Malaysian Institute of Accountants. The Managing Director and the Finance Manager normally attend your Audit Committee meetings. There were five meetings of your Audit Committee in the financial year 2008, during which management made presentations on your Companys state of internal controls and progress on the Assurance Plan. The Independent Non-Executive Directors of your Audit Committee meet independently, at least twice a year, with the external auditors. Your Company has also established an internal audit function to obtain sufficient assurance of regular review and appraisal of the effectiveness of your Companys internal controls. The Internal Audit Manager acts as Secretary to your Audit Committee. Your Audit Committee has wide powers with authority to regulate its own procedures and has its own terms of reference. Your Audit Committees role, and functions and activities are set out on pages 72 to 75 of this Annual Report. Annual Report and Annual General Meeting Your Company continues to acknowledge the importance of transparency and accountability to its shareholders and investors in compliance with the Malaysian Code on Corporate Governance. Your Company uses different channels of communication to provide shareholders, investors and other stakeholders with information to fulfil these objectives. An important channel to reach shareholders and investors is the Annual Report. As such your Company does not only include comprehensive details of the business, financial performance and other activities of your Company in the Annual Report, but also continually enhances its contents to achieve and maintain the highest standards of corporate governance. In addition, an important forum for communication and dialogue with your Companys shareholders is the Annual General Meeting. Your Companys Annual Report contains written clarifications on each item on the agenda of the Annual
General Meeting so that shareholders are suitably briefed on matters that are to be discussed to enable their effective participation. The Chairman and your Board encourage shareholders to attend and participate in the Annual General Meeting. Questions posed are, where possible, answered in detail either at the Annual General Meeting itself or thereafter. Shareholders are welcome to raise queries by contacting your Company at any time throughout the year and not just at the Annual General Meeting. Your Companys Registrars or appropriate officers will attend to queries in a prompt and efficient manner. Financial Reporting It is the commitment of your Board to provide a balanced, clear and meaningful assessment of the financial position and prospect of your Company in all the reports to shareholders and investors. Your Company presents quarterly public financial announcements and they include details of your Companys business performance and current issues and concerns. Your Directors scrutinise these announcements during their Board Meetings prior to publication to ensure that they are accurate and present a balanced assessment of your Companys affairs. Your Board is assisted by the Audit Committee to oversee the financial reporting process and the quality of financial reporting of your Company. The Statement by Directors pursuant to Section 169 of the Companies Act, 1965 is set out on page 94 of this Annual Report. Investor Relations Another key channel of communication with shareholders, investors and analysts is your Companys Investor Briefing Session. This regular event, that commenced in the second quarter of 2004 allows your Company to have direct communication with the investment community and address issues that investors may have and to explain or clarify aspects of the business and operations of your Company. This is further testimony to your Companys continued commitment to transparency in reporting and is one of the ways in which the Company supports Bursa Malaysias Best Practice in Corporate Disclosures recommendations. Your Companys web page is another communication tool to provide the latest information to the shareholders and investing public. The updated information on the website includes, among others, financial results, investor presentations, capital structure information, press releases and relevant information. Your Companys webpage address is accessible from www.shell.com.my.
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(continued)
Shell Global Helpline The Global Helpline was launched in during 2006 and implemented through 2007; to provide a facility whereby employees could report on, or seek clarification on, any compliance related issue. This helpline is available to all employees for reporting of and advice on legal and ethical non-compliance incidents, dilemmas and concerns. The facility is hosted by a third party service provider with broad language capability and is available 24 hours a day, 365 days a year. To assist with the continued promotion of the Global Helpline, posters have been developed for each country to be displayed on notice boards in public office areas and where employees congregate. The posters contain the toll free number for their particular country and are available in the languages appropriate for that country.
The Directors have overall responsibilities for taking such steps that are reasonably open to them to safeguard the assets of your Company to prevent and detect fraud and other irregularities.
Internal Control
Your Board continues to maintain a sound system of internal controls that provides reasonable assurance of effective and efficient operations, and compliance with laws and regulations, as well as with internal procedures to safeguard shareholders investment and your Companys asset. The Statement of Internal Control, is set out on pages 84 to 85. As required by paragraph 15.24 of the Listing Requirements of Bursa Malaysia Securities Berhad, the external auditors have reviewed this Statement of Internal Control. Their review was performed in accordance with Recommended Practice Guide (RPG) 5 issued by the Malaysian Institute of Accountants. Based on their review, the external auditors have reported to your Board that nothing has come to their attention that causes them to believe that this Statement is inconsistent with their understanding of the process your Board has adopted in the review of the adequacy and integrity of internal controls of your Company. RPG 5 does not require the external auditors to and they did not consider whether this Statement covers all risks and controls, or to form an opinion on the effectiveness of the Companys risk and control procedures.
Statement of Directors Responsibility for Preparing the Financial Statements

The Directors are required under the Companies Act, 1965 to prepare financial statements for each financial year which have been made in accordance with the applicable approved accounting standards and the provisions of the Companies Act, 1965, which give a true and fair view of the state of affairs of your Company at the end of the financial year and of the results and cash flows of your Company for the financial year. In preparing the financial statements, the Directors have: selected suitable accounting policies and applied them consistently; made judgments and estimates that are reasonable and prudent; ensured that all applicable approved accounting standards and provisions of the Companies Act, 1965 have been followed; and based such statements on a going concern basis as the Directors have a reasonable expectation, having made enquiries, that your Company has adequate resources to continue in operational existence for the foreseeable future.
Relationship with External Auditors

Your Board via the Audit Committee has established a formal and transparent professional relationship with the external auditors of your Company. The role of your Board and the Audit Committee in relation to the auditors is described on pages 72 to 75. The Chairman of your Audit Committee and the Independent Directors, met the External Auditors on 14 August, 12 November 2008 and 17 February 2009 to discuss the external audit findings, without any Non-Independent Directors present.
The Directors have responsibility for ensuring that your Company keeps accounting records which disclose with reasonable accuracy the financial position of your Company and which enable them to ensure that the financial statement comply with the Companies Act, 1965.
Annual Report 2008
83
Other Information
a. Conflict of Interest None of the Directors have any family relationship with other Directors and/or major shareholders of your Company, nor any personal interest in any business arrangement involving your Company. None of the Directors have had convictions for any offences within the past ten years. b. Material Contracts Awarded to Directors and substantial Shareholders None of the Directors and major stockholders had any material contract with your Company during the financial year under review. c. Sanctions and/or Penalties Imposed In December 2008, two compounds of RM1,500 each were paid to the state Department of Environment (DOE) for the non-compliance of Environment Quality (Schedule Waste) Regulations 2005 within your refinerys fence. Your Company has engaged the DOE on the remediation actions and internal processes have been strengthened to avoid recurrence. There were no other sanctions and/or penalties imposed on your Company and its Directors by the relevant regulatory bodies during the financial year under review. d. Utilisation of Proceeds During the financial year, there were no proceeds raised by your Company from any corporate proposals. e. Share Buybacks Your Company did not enter into any share buyback transactions during the financial year. f. Options, Warrants or Convertible Securities No options, warrants or convertible securities were exercised during the financial year. g. American Depository Receipt ("ADR") or Global Depository Receipt ("GDR") Programme. Your Company did not sponsor any ADR or GDR programme during the financial year.
h. Non-Audit Fees During the financial year, your Company engaged the External Auditors for a number of non-audit activities in the following areas: Review of Statement of Internal Control (RM 22,000) i. Profit Guarantee During the financial year, there were no profit guarantees given by your Company. j. Revaluation Policy on Landed Properties The Shell Groups revaluation policy is stated in Note 2.3 to the Financial Statements. k. Recurrent Related Party Transactions of Revenue of Trading Nature. The Recurrent Related Party Transactions of Revenue or Trading Nature is stated in Note 28 to the Financial Statements. Signed on behalf of the Board of Directors, in accordance with the Board of Directors resolution dated 13 March 2009.
Y. Bhg. Dato Saw Choo Boon Chairman
YM Raja Ahmad Murad Bin Raja Bahrin Managing Director
84

statement of internal control
Introduction
The Malaysian Code on Corporate Governance requires Public Listed Companies to have and maintain comprehensive internal controls to safeguard shareholders investments and company assets. Under the provisions of the Bursa Malaysia Listing Requirements, Para 15.27(b), Directors of Public Listed Companies are required to produce a statement on the state of your Companys internal control in their Annual Report. Your Board continues with its commitment to maintain a sound system of internal control and good corporate governance in the Company. Your Board is pleased to provide the following Statement of Internal Control that was prepared in accordance with Bursa Malaysias Statement on Internal Control Guidance for Directors of Public Listed Companies. Your Board believes the practice of good corporate governance is an important continuous process and not just a matter to be covered as compliance in the annual report.
Risk Management and Assurance Plan

Your Company has adopted the Shell Group Risk Management Manual issued in 2006. The Company has in place an ongoing process as detailed below for identifying, evaluating, monitoring and managing significant risk that affect the achievement of your Companys objective throughout the period. This process is regularly reviewed by your Board, taking cognisance of changes in the regulatory and business environment to ensure the adequacy and integrity of the system of internal controls. The objective is not to eliminate risk but to understand your Companys significant risks, set boundaries for risk taking and apply fit-for-purpose risk responses that enable your Company to achieve its corporate objectives within a managed risk profile. Fit-for-purpose risk responses are primarily intended to: Minimise the likelihood of a risk occurring by actively managing the sources of the risk Mitigate the impact of a risk if it occurs, often through the application of some form of alert that the risk has materialised, followed by the initiation of a contingency or recovery plan to reduce the potential consequences
Board Responsibility
Your Board acknowledges the importance of sound internal controls and a robust risk management programme for good corporate governance. Your Board affirms its overall responsibility for reviewing the adequacy and the integrity of the Companys internal control systems and management information systems, including systems for compliance with applicable laws, regulations, rules, directives and guidelines. The Management assisted your Board in the implementation of the approved policies and procedures on risk and controls. Management identify and assesses the risk faced and then design, implements, and monitor appropriate internal control to mitigate and manage this risk. Inherently, it can only provide reasonable and not absolute assurance against material misstatement or loss.
The risk profile of your Company is established during risk management sessions undertaken by the Management, which identifies the significant risks that your Company is facing. The changes to the Companys risk profile, the risk responses and assurances are documented in the Risk Register and Assurance Plan. The Assurance Plan is the basis of the risk based Audit Plans developed for your Company. The Assurance Plan is reviewed by the Internal Audit Function and approved by the Audit Committee (AC) as delegated by your Board. For each of the risks identified, a risk owner is assigned to ensure appropriate risk response actions are carried out. Control issues arising from the assurance process including internal and external audits are discussed at the AC. Your AC, as part of the annual strategic review, considers and approves the Assurance Plan as in previous years. The Chairman of the AC advises your Board on the approved Assurance Plan and any subsequent changes during your Boards quarterly meetings.
Annual Report 2008
85
Other Key Internal Control Structure

Apart from risk management and assurance plan, the other key elements of your Companys internal control systems are described below: a. Your Board meets at least quarterly and has set a schedule of matters, which is required to be brought to its attention for discussion, thus ensuring that it maintains full and effective supervision over appropriate controls. Your Managing Director leads the presentation of board papers and provides comprehensive explanation of pertinent issues. In arriving at any decision, on recommendation by the Management, a thorough deliberation and discussion by your Board is a prerequisite. An organisational structure with formally defined lines of responsibility and delegation of authority is in place. The adoption of the Shell Statement of General Business Principles and the Code of Conduct, which governs the standards of conduct and guidance of the ethical standards. Any breach of these Principles or the Code is actionable by disciplinary proceedings. Clearly documented and auditable procedures and manuals in respect of financial controls, trading controls, contracting and procurement, engineering, operation, human resource, health, safety, security and environment. Documented and auditable Control Registers over activities, which affect your Companys financial results. Structured review of financing proposals and business plans before adoption combined with a detailed budgeting process. Regular and comprehensive information provided to the Management and on a quarterly basis to your Board, covering financial performance and key business performance indicators.
h.
The monitoring by, and reporting to, your Board of every single affixation of the Companys Common Seal was made in accordance with the Articles of Association of your Company. Provision by your Companys Management the Letter of Assurances on an annual basis affirming that appropriate internal business controls are in place, ensuring compliance with your Companys policies and as well as local laws and legislations. Declaration by all employees of your Company on an annual basis on any conflict of interest, compliance with the Statement of General Business Principles and the Code of Conduct. Declaration by relevant employees on any shareholding and movements thereof on any shares of your Company held by such employee through the declaration for Share Transactions. An enhanced global system for confidential disclosure, Shell Groups Global Helpline is in place for staff to raise concerns where the interest of the organisation or its stakeholders is at risk, either by a breach of a process or procedure, or where beneficial opportunities may be missed.
i.
j.
b. c.
k.
l.
d.
e. f.
m. A secure and confidential channel for the employees, shareholders and other stakeholders to raise concerns, issues and complaints directly to the Senior Independent Non-Executive Director. There were no material losses reported during the current financial year as a result of weaknesses in internal control. The Management of your Company continues to take measures to strengthen the internal control environment. This statement is made in accordance with the resolution of your Board of Directors dated 13 March 2009.
g.
shaping a better future

We dedicate time and resources to ensure that our goals are aligned with those of our shareholders, employees, customers and the community...at all times.
Annual Report 2008
87
financial statements
88 94 94 95 97 98 99 100 101
directors report statement by directors statutory declaration independent auditors report income statement balance sheet statement of changes in equity cash flow statement notes to the financial statements
88

directors report
The Directors hereby submit their annual report to the members together with the audited financial statements of the Company for the year ended 31 December 2008.
Principal Activities
The principal activities of the Company consist of refining and manufacturing of petroleum products. There has been no significant change in these activities during the year.
Financial Results
RM000 Loss for the year (330,017)
Dividends
The dividends on ordinary shares paid or declared by the Company since 31 December 2007 were as follows: RM000 In respect of the year ended 31 December 2007 as shown in the Directors report of that year: Special gross dividend of 20 sen per RM1 unit of share, less tax at 26%, paid on 4 April 2008. Final gross dividend of 30 sen per RM1 unit of share, less tax at 26%, paid on 20 June 2008. 44,400 66,600 111,000 In respect of the year ended 31 December 2008: Interim gross dividend of 20 sen per RM1 unit of share, less tax at 26%, paid on 22 September 2008.
44,400
The Directors now recommend the payment of a final gross dividend of 30 sen per RM1 unit of share less income tax of 25%, amounting to RM67,500,000 which, subject to the approval of the shareholders at the forthcoming Annual General Meeting of the Company, will be paid on 18 June 2009 to shareholders registered on the Record of Depositors at the close of business on 4 June 2009.
Reserves and Provisions

All material transfers to or from reserves and provisions during the year are shown in the financial statements.
Annual Report 2008
89
Directors
The Directors who have held office during the period since the date of the last report are as follows: Dato Saw Choo Boon Tan Sri Saw Huat Lye Dato Jaffar Indot Tan Sri Datuk Clifford Francis Herbert Dato Mohzani bin Abdul Wahab Dato Seri Talaat bin Haji Husain Raja Ahmad Murad bin Raja Bahrin Mark Owen Stevens Thomas Michael Taylor In accordance with Article 81(9) of the Companys Articles of Association, Tan Sri Datuk Clifford Francis Herbert who was appointed during the year, retires at the forthcoming Annual General Meeting and, being eligible, offers himself for election. In accordance with Article 81(3) of the Companys Articles of Association, Dato' Saw Choo Boon, Dato' Seri Talaat bin Haji Husain and Mark Owen Stevens, retire by rotation at the forthcoming Annual General Meeting and, being eligible, offer themselves for re-election. In accordance with Section 129 (6) of the Companies Act, 1965, Dato' Jaffar Indot, being seventy four years of age, retires at the forthcoming Annual General Meeting and offers himself for re-election. (Appointed wef 1/6/2008) (Resigned wef 15/5/2008)
Directors Benefits
During and at the end of the year, no arrangements subsisted to which the Company is a party, being arrangements with the object or objects of enabling Directors of the Company to acquire benefits by means of the acquisition of shares in, or debentures of, the Company or any other body corporate except for awards of shares under the Long Term Incentive Plan (LTIP) granted by Royal Dutch Shell plc to eligible senior executives including certain Directors of the Company. Since the end of the previous financial year, no Director of the Company has received or become entitled to receive any benefit (other than benefits disclosed as Directors remuneration in Note 13 to the financial statements) by reason of a contract made by the Company or a related corporation with the Director or with a firm of which he is a member, or with a company in which he has a substantial financial interest. Long-term incentives Following the unification of Shell Transport and Trading Company, plc and Royal Dutch Petroleum Company (N.V. Koninklijke Nederlandsche Petroleum Maatschappij) in 2005, the share option grants was discontinued and in its place, an amended LTIP was introduced. For a selected number of the most senior executives, restricted non-conditional shares were also awarded. The purpose of the changes was to ensure a closer link between the remuneration of Directors and executives and the performance of the Royal Dutch Shell plc relative to its peers.
90

directors report
(continued)
Directors Benefits
(continued)
Long Term Incentive Plan (LTIP) Under the LTIP, performance shares are awarded conditionally once a year as shown below. Total Shareholder Return (TSR) Rank 1st 2nd 3rd 4th or 5th Performance shares received 2 x award 1.5 x award 0.8 x award Nil
Awards will have a face value between zero and two times base award. Awards are subject to performance over a period of at least three years. The shares are only released if the performance condition is met and if the participant remains in employment during the performance period (subject to certain exceptions, including retirement). From 2005 onwards, the actual number of shares that Directors will receive depends on the Total Shareholder Return (TSR) performance of Royal Dutch Shell plc relative to the other major integrated oil companies. The actual number of shares that Directors received in 2008 is based on the TSR performance of Royal Dutch Shell plc over the period from year 2005 to 2007. The face value of the conditional performance share award is the number of shares as referred to in Directors Long-term Incentive Interest below multiplied by the share price at the time of the award.
Directors Long-term Incentive Interest

The tables below show the LTIP and the share options interest of the Directors in office during the financial year. Following the unification, those awards and grants that were made with respect to N.V. Koninklijke Nederlandsche Petroleum Maatschappij and Shell Transport and Trading Company, plc shares, have been converted into Royal Dutch Shell plc share entitlements at the appropriate conversion rates. Other than consequential changes, the terms and conditions applicable to these awards and grants have generally not been altered as a result of this conversion. (a) Interest in options over shares of the Royal Dutch Shell plc Interest in options over shares in Royal Dutch Shell plc Options Options outstanding outstanding as at Options Options Options as at 1.1.2008 granted exercised expired 31.12.2008 Dato Saw Choo Boon Thomas Michael Taylor Dato Mohzani bin Abdul Wahab Raja Ahmad Murad bin Raja Bahrin Mark Owen Stevens 16,600 17,067 14,350 14,150 26,950 0 0 0 0 0 0 0 0 0 (8,045) 0 0 0 0 0 16,600 17,067 14,350 14,150 18,905
Annual Report 2008
91
Directors Long-term Incentive Interest

(b) (i) LTIP Awards
(continued)
Direct interest in shares of the Royal Dutch Shell plc
Class of Shares Dato Saw Choo Boon Thomas Michael Taylor Dato Mohzani bin Abdul Wahab Raja Ahmad Murad bin Raja Bahrin Mark Owen Stevens * (ii)
1 2
Awards as at 1.1.2008 19,000 9,450 8,950 6,000 22,500
Awards granted in 2008 6,375 3,500 3,500 2,600 7,500
Awards cancelled/ lapsed in 2008 (6,250) (3,000) (3,400) (1,700) (7,500)
Balance as at 31.12.2008 19,125 9,950 9,050 6,900 22,500
*Awards vested in 2008 4,505 2,158 2,450 1,225 5,395
RDSA RDSB RDSA RDSA RDSB
1 2
A face value of 65% of the LTIP awards granted in 2005 was vested during the financial year.
Direct interest in shares including vested LTIP and ** GESPP LTIP awards Shares and options as at exercised 1.1.2008 in 2008 0 0 0 0 0 0 1,471 4,505 0 2,158 2,450 0 1,225 13,440 GESPP and dividend share in 2008 312 1,411 0 169 721 0 32
Class of Shares Dato Saw Choo Boon Thomas Michael Taylor Dato Mohzani bin Abdul Wahab Raja Ahmad Murad bin Raja Bahrin Mark Owen Stevens **
1 2 2
Shares disposed in 2008 (1,181) 0 (2,158) (643) 0 (294) (13,440)
Balance as at 31.12.2008 3,636 1,411 0 1,976 721 931 1,503
RDSA RDSB RDSB RDSA RDSB RDSA RDSB
1 2
1 2
GESPP is the Global Employee Share Purchase Plan available to all employees to subscribe shares in Royal Dutch Shell plc.
According to the register of Directors shareholdings, none of the other Directors in office at the end of the financial year held any interest in shares in and debentures of the Company or its related corporations.
1 2
RDSA Royal Dutch Shell plc Class A shares RDSB Royal Dutch Shell plc Class B shares
92

directors report
(continued)
Statutory Information on the Financial Statements

Before the income statement and balance sheet were made out, the Directors took reasonable steps: (a) to ascertain that proper action had been taken in relation to the writing off of bad debts and the making of allowance for doubtful debts and satisfied themselves that all known bad debts had been written off and that adequate allowance had been made for doubtful debts; and to ensure that any current assets, other than debts, which were unlikely to realise in the ordinary course of business their values as shown in the accounting records of the Company had been written down to an amount which they might be expected so to realise.
(b)
At the date of this report, the Directors are not aware of any circumstances: (a) (b) (c) which would render the amounts written off for bad debts or the amount of the allowance for doubtful debts in the financial statements of the Company inadequate to any substantial extent; or which would render the values attributed to current assets in the financial statements of the Company misleading; or which have arisen which render adherence to the existing method of valuation of assets or liabilities of the Company misleading or inappropriate.
No contingent or other liability has become enforceable or is likely to become enforceable within the period of twelve months after the end of the year which, in the opinion of the Directors, will or may substantially affect the ability of the Company to meet its obligations when they fall due. At the date of this report, there does not exist: (a) (b) any charge on the assets of the Company which has arisen since the end of the year which secures the liability of any other person; or any contingent liability of the Company which has arisen since the end of the year.
At the date of this report, the Directors are not aware of any circumstances not otherwise dealt with in this report or the financial statements of the Company, which would render any amount stated in the financial statements misleading. In the opinion of the Directors: (a) (b) the results of the Companys operations during the year were not substantially affected by any item, transaction or event of a material and unusual nature; and there has not arisen in the interval between the end of the year and the date of this report any item, transaction or event of a material and unusual nature likely to affect substantially the results of the operations of the Company for the year in which this report is made.
Non-adjusting Event After Balance Sheet Date As disclosed in Note 17 to the financial statements, the allowance for inventories write-down as at 31 December 2008 amounted to RM83,665,515. Subsequent to the balance sheet date, approximately 50% of these inventories were sold at prices higher than the net realisable value as at 31 December 2008 based on average prices for the past two months.
Annual Report 2008
93
Ultimate Holding Company

The Directors regard Royal Dutch Shell plc, a company incorporated in England and Wales, as the Companys ultimate holding company.
Auditors
The auditors, PricewaterhouseCoopers, have expressed their willingness to continue in office.
Signed on behalf of the Board of Directors in accordance with their resolution dated 13 March 2009.
Raja Ahmad Murad Bin Raja Bahrin Managing Director
Dato Saw Choo Boon Chairman
94

statement by directors
pursuant to section 169(15) of the companies act, 1965
We, Raja Ahmad Murad Bin Raja Bahrin and Dato Saw Choo Boon, two of the Directors of Shell Refining Company (Federation of Malaya) Berhad, state that, in the opinion of the Directors, the financial statements set out on pages 97 to 125 are drawn up so as to give a true and fair view of the state of affairs of the Company as at 31 December 2008 and of the results of the Company and of its cash flows for the year ended on that date in accordance with MASB Approved Accounting Standards in Malaysia for Entities Other than Private Entities and the provisions of the Companies Act, 1965. Signed on behalf of the Board of Directors in accordance with their resolution dated 13 March 2009.
Raja Ahmad Murad Bin Raja Bahrin Managing Director
Dato Saw Choo Boon Chairman
statutory declaration
pursuant to section 169(16) of the companies act, 1965
I, Thomas Michael Taylor, the Director primarily responsible for the financial management of Shell Refining Company (Federation of Malaya) Berhad, do solemnly and sincerely declare that the financial statements set out on pages 97 to 125 are, in my opinion, correct and I make this solemn declaration conscientiously believing the same to be true, and by virtue of the provisions of the Statutory Declarations Act, 1960.
Thomas Michael Taylor Subscribed and solemnly declared by the abovenamed Thomas Michael Taylor at Kuala Lumpur in Malaysia on 13 March 2009, before me.
Commissioner For Oaths
Annual Report 2008
95
independent auditors report
to the members of shell refining company (federation of malaya) berhad (incorporated in malaysia) (company no. 3926-U)
Report on the Financial Statements

We have audited the financial statements of Shell Refining Company (Federation of Malaya) Berhad, which comprise the balance sheet as at 31 December 2008, and the income statement, statement of changes in equity and cash flow statement for the year then ended, and a summary of significant accounting policies and other explanatory notes, as set out on pages 97 to 125. Directors Responsibility for the Financial Statements The Directors of the Company are responsible for the preparation and fair presentation of these financial statements in accordance with MASB Approved Accounting Standards in Malaysia for Entities Other than Private Entities and the Companies Act, 1965. This responsibility includes: designing, implementing and maintaining internal control relevant to the preparation and fair presentation of financial statements that are free from material misstatement, whether due to fraud or error; selecting and applying appropriate accounting policies; and making accounting estimates that are reasonable in the circumstances. Auditors Responsibility Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with approved standards on auditing in Malaysia. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance whether the financial statements are free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on our judgment, including the assessment of risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, we consider internal control relevant to the Companys preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entitys internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by the Directors, as well as evaluating the overall presentation of the financial statements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. Opinion In our opinion, the financial statements have been properly drawn up in accordance with MASB Approved Accounting Standards in Malaysia for Entities Other than Private Entities and the Companies Act, 1965 so as to give a true and fair view of the financial position of the Company as of 31 December 2008 and of its financial performance and cash flows for the financial year then ended.
96

independent auditors report

to the members of shell refining company (federation of malaya) berhad (incorporated in malaysia) (company no. 3926-U) (continued)
Report on Other Legal and Regulatory Requirements

In accordance with the requirements of the Companies Act, 1965 in Malaysia, we also report that, in our opinion, the accounting and other records and the registers required by the Act to be kept by the Company have been properly kept in accordance with the provisions of the Act.
Other Matters
This report is made solely to the members of the Company, as a body, in accordance with Section 174 of the Companies Act, 1965 in Malaysia and for no other purpose. We do not assume responsibility to any other person for the content of this report.
PricewaterhouseCoopers (No. AF: 1146) Chartered Accountants Kuala Lumpur 13 March 2009
Pauline Ho (No. 2684/11/09 (J)) Chartered Accountant
Annual Report 2008
97
income statement
for the year ended 31 december 2008
Note
2008 RM000
2007 RM000 Restated
Revenue Cost of sales Gross (loss)/profit Other operating income Administrative expenses Other operating expenses Finance cost (Loss)/Profit before taxation Taxation (Loss)/Profit for the year Gross dividends per RM1 unit of share (sen) (Loss)/Earnings per RM1 unit of share (sen) basic
13,086,128 11,415,110 (13,429,577) (10,620,898) (343,449) 794,212 26,740 (22,770) 30,060 (20,035) 808,207 (214,989) 593,218 70 197.74
6 7 8 9 10
33,763 (42,561) (54,922) (33,192) (440,361) 110,344 (330,017)
11 12
20 (110.01)
The notes set out on pages 101 to 125 form an integral part of these financial statements.
98

balance sheet
as at 31 december 2008
Note
2008 RM000
2007 RM000 Restated 1,167,995 2,011 3,154 1,173,160
NON-CURRENT ASSETS Property, plant and equipment Prepaid lease payments Long term receivables
14 15 16
1,172,327 1,989 4,519 1,178,835
CURRENT ASSETS Inventories Trade receivables Other receivables and prepayments Tax recoverable Amounts receivable from related companies Derivative financial asset Deposits with licensed banks Bank balances
17 18 19 20 21 22 22
569,045 16,762 5,827 188,632 855,616 0 233,855 41,131 1,910,868
1,362,973 39,779 3,344 0 1,262,314 2,260 169,195 1,006 2,840,871 4,014,031
TOTAL ASSETS CAPITAL AND RESERVES ATTRIBUTABLE TO EQUITY HOLDERS OF THE COMPANY Share capital 23 Revaluation reserve 24 Retained earnings 25
3,089,703
300,000 15,738 1,604,850 1,920,588
300,000 15,738 2,090,267 2,406,005
CURRENT LIABILITIES Trade and other payables Amounts payable to related companies Derivative financial liability Current tax liabilities
26 20 21
57,944 507,649 6,141 0 571,734
80,488 771,089 0 52,639 904,216
NON-CURRENT LIABILITIES Long term borrowings Derivative financial liability Deferred tax liabilities
21 21 27
484,890 11,284 101,207 597,381
463,316 28,909 211,585 703,810 4,014,031
TOTAL EQUITY AND LIABILITIES
3,089,703
Annual Report 2008
99
statement of changes in equity

Issued and fully paid ordinary Nonshares of RM1 each distributable Distributable Note At 1 January 2008 Loss for the year ended 31 December 2008 Dividends for the year ended: 31 December 2007 31 December 2008 At 31 December 2008 At 1 January 2007 Profit for the year ended 31 December 2007 Dividends for the year ended: 31 December 2006 31 December 2007 At 31 December 2007 Number of shares 000 300,000 0 11 11 0 0 300,000 300,000 0 11 11 0 0 300,000 Nominal value RM000 300,000 0 0 0 300,000 300,000 0 0 0 300,000 Revaluation reserve RM000 15,738 0 0 0 15,738 15,738 0 0 0 15,738 Retained earnings RM000 2,090,267 (330,017) (111,000) (44,400) 1,604,850 1,624,069 593,218 (83,220) (43,800) 2,090,267 Total RM000 2,406,005 (330,017) (111,000) (44,400) 1,920,588 1,939,807 593,218 (83,220) (43,800) 2,406,005
100

cash flow statement
Note CASH FLOWS FROM OPERATING ACTIVITIES (Loss)/Profit before taxation Adjustments for: Property, plant and equipment depreciation write off gain on disposals Interest expense Interest income Net exchange loss/(gain) unrealised (Gain)/Loss on derivative financial instrument unrealised Allowance for inventories write-down Amortisation of prepaid lease payments Changes in working capital: Inventories Trade and other receivables Trade and other payables Related companies Cash generated from operations Interest received Taxation paid Net cash flow generated from operating activities CASH FLOWS FROM INVESTING ACTIVITIES Purchase of property, plant and equipment Proceeds from disposal of property, plant and equipment Deposit placed with related company Decommissioning and restoration costs paid Net cash flow used in investing activities CASH FLOWS FROM FINANCING ACTIVITIES Interest paid Repayments of borrowings Dividends paid Net cash flow used in financing activities NET INCREASE IN CASH AND CASH EQUIVALENTS CASH AND CASH EQUIVALENTS AT THE BEGINNING OF THE YEAR CASH AND CASH EQUIVALENTS AT THE END OF THE YEAR 22
2008 RM000 (440,361)
2007 RM000 808,207
105,153 256 (102) 18,511 (16,204) 15,785 (10,016) 83,666 22 (243,290) 710,262 19,169 (22,015) 199,562 663,688 16,204 (241,305) 438,587 (109,764) 125 (50,515) 0 (160,154) (18,248) 0 (155,400) (173,648) 104,785 170,201 274,986
107,636 143 0 20,165 (13,218) (46,820) 26,649 0 20 902,782 (533,267) 87,696 (17,151) 255,879 695,939 13,218 (153,129) 556,028 (26,673) 0 (169,195) (2,183) (198,051) (19,885) (83,880) (127,020) (230,785) 127,192 43,009 170,201
Annual Report 2008
101
notes to the financial statements

General Information
The principal activities of the Company consist of refining and manufacturing of petroleum products. There has been no significant change in these activities during the year. The Directors regard Royal Dutch Shell plc, a company incorporated in England and Wales, as the Companys ultimate holding company. The Company is a public limited liability company, incorporated and domiciled in Malaysia, and listed on the Main Board of the Bursa Malaysia Securities Berhad. The address of the registered office of the Company is: Bangunan Shell Malaysia Changkat Semantan Damansara Heights 50490 Kuala Lumpur The address of the principal place of business of the Company is: Batu 1, Jalan Pantai 71000 Port Dickson Negeri Sembilan
Summary of Significant Accounting Policies

Unless otherwise stated, the following accounting policies have been used consistently in dealing with items which are considered material in relation to the financial statements. These policies have been consistently applied to all the years presented, unless otherwise stated. 2.1 Basis of Preparation The financial statements of the Company have been prepared in accordance with the provisions of the Companies Act, 1965 and Financial Reporting Standards (FRS), the Malaysian Accounting Standards Board (MASB) Approved Accounting Standards in Malaysia for Entities Other than Private Entities. The financial statements have been prepared under the historical cost convention except as disclosed in this summary of significant accounting policies to the financial statements. The preparation of financial statements in conformity with Financial Reporting Standards requires the use of certain critical accounting estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenues and expenses during the reported period. It also requires Directors to exercise their judgment in the process of applying the Companys accounting policies. Although these estimates and judgment are based on the Directors best knowledge of current events and actions, actual results may differ.
102


for the year ended 31 december 2008 (continued)
Summary of Significant Accounting Policies (continued)

2.1 Basis of Preparation
(continued)
The areas involving a higher degree of judgment or complexity, or areas where assumptions and estimates are significant to the financial statements are disclosed in Note 3 to the financial statements. (a) Standards, amendments to published standards and interpretations that are effective The new accounting standards, amendments to published standards and interpretations to existing standards effective for the Company's financial year ended 31 December 2008 and applicable to the Company are as follows: FRS FRS FRS FRS FRS 107 112 118 134 137 Cash Flow Statements Income Taxes Revenue Interim Financial Reporting Provisions, Contingent Liabilities and Contingent Assets
All changes in accounting policies have been made in accordance with the transition provisions in the respective standards, amendments to published standards and interpretations. All standards, amendments and interpretations adopted by the Company require retrospective application. The adoption of these FRSs did not have a material impact on the financial statements of the Company. (b) Standards, amendments to published standards and interpretations to existing standards that are applicable to the Company and are not yet effective and have not been early adopted IC Interpretation 10 Interim Financial Reporting and Impairment (effective for annual period beginning on or after 1 January 2010). IC Interpretation 10 prohibits the impairment losses recognised in an interim period on goodwill and investments in equity instruments and in financial assets carried at cost to be reversed at a subsequent balance sheet date. The Company will apply this standard from financial periods beginning on 1 January 2010. The following standards will be effective for annual period beginning on or after 1 January 2010. The Company will apply these standards when effective. The Company has applied the transitional provision in the respective standards which exempts entities from disclosing the possible impact arising from the initial application of the standard on the financial statements of the Company. FRS 7 Financial Instruments: Disclosures FRS 139 Financial Instruments: Recognition and Measurement
(c)
Standards that are not yet effective and not relevant for the Companys operation FRS 4 Insurance Contracts (effective for accounting periods beginning on or after 1 January 2010). FRS 4 is not relevant to the Company as the Company is not involved in insurance activities.
Annual Report 2008
103

2.2 Revenue Recognition (a) Revenue Revenue represents the invoiced value of refined and partially refined oil products and feedstocks, net of Government taxes. Revenue is recognised upon delivery of products and acceptance by customers. (b) Interest income Interest income is recognised on a time proportion basis, taking into account the principal outstanding and the effective rate over the period to maturity, when it is determined that such income will accrue to the Company. (c) Other income Other income comprises mainly of capital and operating expenditure recoveries from related companies, which are recognised on an accrual basis. 2.3 Property, Plant and Equipment Property, plant and equipment are stated at cost or valuation less accumulated depreciation and accumulated impairment losses. Cost includes expenditure that is directly attributable to the acquisition of the items. The Directors have applied the transitional provisions of International Accounting Standard ("IAS") 16 "Property, Plant and Equipment", which has been adopted by MASB, which allow properties previously revalued to continue to be stated at their valuation amounts less accumulated depreciation and accumulated impairment losses. Accordingly, certain freehold land and buildings of the Company are stated at valuation amounts carried out in 1990, which have not been updated. Surpluses arising on revaluation are credited to revaluation reserve. Any deficit arising from revaluation is charged against the revaluation reserve to the extent of a previous surplus held in the revaluation reserve for the same asset. In all other cases, a decrease in the carrying value is charged to the income statement. All other property, plant and equipment are stated at historical costs less accumulated depreciation and accumulated impairment losses. Freehold land is not depreciated as it has an infinite life. Depreciation on work-in-progress commences when the assets are ready for the intended use. All other property, plant and equipment are depreciated on a straight line basis calculated to write off their costs, or their revalued amounts, over their estimated useful lives at the following annual rates: Land improvements and buildings Plant, machinery, equipment and motor vehicles 2.5% 5.0% 3.3% 25.0%
Residual values and useful lives of assets are reviewed, and adjusted if appropriate, at each balance sheet date. At each balance sheet date, the Company assesses whether there is any indication of impairment. When an indication of impairment exists, the carrying amount of the asset is assessed and written down immediately to its recoverable amount. Refer to accounting policy Note 2.5 on impairment of assets. Gains and losses on disposals are determined by comparing proceeds with carrying amounts and are included in the income statement. On disposal of revalued assets, amounts in revaluation reserve relating to those assets are transferred to retained earnings.
104



2.4 Maintenance Costs Asset replacement costs incurred by the Company for major scheduled maintenance of the refinery are capitalised as part of the refinery assets and depreciated on a straight line basis over their estimated useful lives, typically the period until the next major scheduled maintenance. All other repairs and maintenance are charged to the income statement during the financial period in which they are incurred. 2.5 Impairment of Assets Assets that have an indefinite useful life are not subject to amortisation and are tested annually for impairment. Assets that are subject to amortisation are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. An impairment loss is recognised for the amount by which the carrying amount of the asset exceeds its recoverable amount. The recoverable amount is the higher of an assets fair value less costs to sell or its value in use. For the purposes of assessing impairment, assets are grouped at the lowest levels for which there is separately identifiable cash flows (cash generating units). Non-financial assets other than goodwill that suffered an impairment are reviewed for possible reversal of the impairment at each reporting date. The impairment loss is charged to the income statement unless it reverses a previous revaluation in which case it is charged to the revaluation surplus. Any subsequent increase in recoverable amount is recognised in the income statement unless it reverses an impairment loss on a revalued asset, in which case it is taken to revaluation surplus. 2.6 Leases (a) Finance leases Leases of property, plant and equipment where the Company assumes substantially all the risks and rewards of ownership are classified as finance leases. Finance leases are capitalised at the inception of the lease at the lower of the fair value of the leased property and the present value of the minimum lease payments. Each lease payment is allocated between the liability and finance charges so as to achieve a periodic constant rate of interest on the balance outstanding. The corresponding rental obligations, net of finance charges are included in borrowings. The interest element of the finance charge is charged to the income statement over the lease period so as to produce a constant periodic rate of interest on the remaining balance of the liability for each period. Property, plant and equipment acquired under finance lease are depreciated over the shorter of the estimated useful life of the asset and the lease term. (b) Prepaid lease payments Leasehold land that normally has an indefinite economic life and where title is not expected to pass to the lessee by the end of the lease term is treated as an operating lease. The payment made on entering into or acquiring a leasehold land is accounted for as prepaid lease payments at the balance sheet date. The prepaid lease payments are amortised over the lease term in accordance with the pattern of benefits provided. (c) Operating lease Leases of assets where a significant portion of the risks and rewards of ownership are retained by the lessor are classified as operating leases. Payments made under operating leases are charged to the income statement on a straight line basis over the period of the lease.
Annual Report 2008
105

2.7 Inventories Inventories are valued at the lower of cost and net realisable value. Cost is determined using the first in, first out method. The cost of partially refined oil and finished products includes oil, direct materials, labour and an appropriate proportion of fixed and variable manufacturing overheads. Net realisable value is the estimate of selling price in the ordinary course of business, less the cost of completion and selling expenses. 2.8 Receivables Receivables are carried at invoiced amounts less allowances for doubtful debts. The allowance is established when there is objective evidence that the Company will not be able to collect all amounts due according to the original terms of receivables. Bad debts are written off during the year in which they are identified. 2.9 Cash and Cash Equivalents For the purpose of the cash flow statement, cash and cash equivalents comprise cash, bank balances, deposits with licensed banks, other short term and highly liquid investments with original maturities of three months or less. 2.10 Share Capital (a) Classification Ordinary shares are classified as equity. (b) Dividends to shareholders of the Company Dividends on ordinary shares are recognised as a liability in the period in which they are declared. 2.11 Borrowings Borrowings are initially recognised based on the proceeds received, net of transaction costs incurred. In subsequent periods, borrowings are stated at amortised cost using the effective yield method; any difference between proceeds (net of transaction costs) and the redemption value is recognised in the income statement over the period of the borrowings. Interest, losses and gains relating to a financial instrument, or a component part, classified as a liability is reported within finance cost in the income statement. Interest incurred on external borrowings to finance the construction of property, plant and equipment during the period that is required to complete and prepare the asset for its intended use are capitalised as part of the cost of the asset. 2.12 Taxation Current taxation is based on chargeable profit for the year and represents income tax at current rates. Deferred taxation is recognised in full, using the liability method, on temporary differences arising between the amounts attributed to assets and liabilities for tax purposes and their carrying amounts in the financial statements. Deferred tax assets are recognised to the extent that it is probable that taxable profit will be available against which the deductible temporary differences or unused tax losses can be utilised. Deferred tax is determined using tax rates (and tax laws) that have been enacted or substantially enacted by the balance sheet date and are expected to apply when the related deferred tax asset is realised or the deferred tax liability is settled.
106



2.13 Employee Benefits (a) Short term employee benefits Wages, salaries, paid annual leave, sick leave, bonuses and non-monetary benefits are accrued in the period in which the associated services are rendered by employees of the Company. (b) Post-employment benefits The Companys post-employment benefit scheme comprises only of the defined contribution plan. Contributions to the Employees' Provident Fund, which is a defined contribution plan, are charged to the income statement when incurred. Once the contributions have been paid, the Company has no further payment obligations. 2.14 Contingent Liabilities and Contingent Assets The Company does not recognise a contingent liability but discloses its existence in the financial statements. A contingent liability is a possible obligation that arises from past event whose existence will be confirmed by the occurrence or nonoccurrence of one or more uncertain future events beyond the control of the Company or a present obligation that is not recognised because it is not probable that an outflow of resources will be required to settle the obligation. A contingent liability also arises in the extremely rare case where there is a liability that cannot be recognised because it cannot be measured reliably. A contingent asset is a possible asset that arises from past events whose existence will be confirmed by the occurrence or non-occurrence of one or more uncertain future events beyond the control of the Company. The Company does not recognise contingent assets but discloses its existence where inflows of economic benefits are probable, but not virtually certain. 2.15 Provisions Provisions are recognised when the Company has a present legal or constructive obligation as a result of past events, when it is probable that an outflow of resources will be required to settle the obligation, and when a reliable estimate of the amount can be made. 2.16 Foreign Currencies The basis of accounting for foreign currency transactions is as follows: (a) Functional and presentation currency Items included in the financial statements of the Company are measured using the currency of the primary economic environment in which the entity operates (the functional currency). The financial statements are presented in Ringgit Malaysia, which is the Companys functional and presentation currency. (b) Transactions and balances Foreign currency transactions are translated into the functional currency using the prevailing exchange rates at the dates of the transactions. Foreign exchange gains and losses resulting from the settlement of such transactions and from the translation at year-end exchange rates of monetary assets and liabilities denominated in foreign currencies are recognised in the income statement.
Annual Report 2008
107

2.16 Foreign Currencies (continued) (b) Transactions and balances (continued) The principal closing rates used in translation of foreign currency amounts are as follows: Foreign currency 1 1 1 1 USD Dollar (USD) Euro Dollar (EURO) Pound Sterling (GBP) Singapore Dollar (SGD) 2008 3.46 4.88 5.01 2.41 2007 3.31 4.87 6.61 2.30
2.17 Financial Instruments (a) Description A financial instrument is any contract that gives rise to both a financial asset of one enterprise and a financial liability or equity instrument of another enterprise. A financial asset is any asset that is cash, a contractual right to receive cash or another financial asset from another enterprise, a contractual right to exchange financial instruments with another enterprise under conditions that are potentially favourable, or an equity instrument of another enterprise. A financial liability is any liability that is a contractual obligation to deliver cash or another financial asset to another enterprise, or to exchange financial instruments with another enterprise under conditions that are potentially unfavourable. (b) Financial instruments recognised on the balance sheet (i) Derivative financial instruments The Company uses standalone derivatives in the management of interest rate and foreign currency risks. These derivative contracts are recognised at fair value on inception. Changes in the fair value of any of these derivative instruments are recognised immediately in the income statement within finance cost. The Company may enter into foreign exchange forward contracts to hedge foreign currency exposures as a result of confirmed receipts or payments in foreign currency. These instruments are recognised in the financial statements on inception. The fair value of the cross currency interest rate swap which is not traded in an active market is determined using valuation techniques based on assumptions of market conditions existing at the balance sheet date, including reference to quoted market prices and independent dealer quotes for similar securities and discounted cash flow methods. (ii) Other financial instruments Financial instruments carried on the balance sheet include cash and bank balances, receivables, payables, leases and borrowings. The particular recognition methods adopted are disclosed in the individual accounting policy statements associated with each item. (c) Fair value estimation for disclosure purposes In assessing the fair values of financial instruments, the Company uses a variety of methods and makes assumptions that are based on market conditions existing at each balance sheet date. Techniques such as discounted value of future cash flows are used to determine fair values for financial instruments. In particular, the fair value of financial assets is estimated by discounting the future contractual cash flows at the current market interest rate available to the Company for similar financial instruments. The carrying values of financial assets and financial liabilities with a maturity period of less than one year are assumed to approximate their fair values.
108


Critical Accounting Estimates and Judgments

Estimates and judgments are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the current circumstances. 3.1 Critical Accounting Estimates and Assumptions The Company makes estimates and assumptions concerning the future. The resulting accounting estimates will, by definition, rarely equal the related actual results. To enhance the information content of the estimates, certain key variables that are anticipated to have material impact to the Companys results and financial position are tested for sensitivity to changes in the underlying parameters. The estimates and assumptions that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are outlined below. Assessment of assets useful lives and residual value Property, plant and equipment are depreciated over its useful life taking into account residual value, where appropriate. The actual useful lives of the assets and residual values are assessed annually and may vary depending on a number of factors. In reassessing asset useful lives, factors such as technological innovation and maintenance programmes are taken into account. Residual value assessments consider issues such as future market conditions, the remaining life of the asset and projected disposal values.
Financial Risk Management Objectives and Policies

The Company is exposed to a variety of financial risks, including foreign currency exchange risk, interest rate risk, credit risk, liquidity and cash flow risk. The Companys overall financial risk management objective is to ensure the Company creates value for its shareholders. The Company focuses on the unpredictability of financial markets and seeks to minimise potential adverse effects on the financial performance of the Company. Financial risk management is carried out through risk reviews, assurance plans, internal control systems, insurance programmes and adherence to the Companys Treasury Policy and Procedures. The Company may enter into foreign exchange forward contracts to manage the exposure to foreign currency risks in receivables and payables. In addition, financial instruments such as trade receivables, trade payables and long term borrowings arise directly from the Companys operations. Straightforward derivative financial instruments are utilised by the Company to manage the exposure to foreign currency and interest rate risks. The Company does not enter into derivative financial instruments for trading purposes. (a) Foreign currency exchange risk The objectives of the Companys currency risk management policies are to allow the Company to effectively manage exposures that may arise from operating and financing activities. The Company is exposed to currency risk as a result of the foreign currency transactions entered into in currencies other than its functional currency. The Company may enter into foreign exchange swaps and forward contracts to limit its exposure on foreign currency receivables and payables and on cash flows generated from anticipated transactions denominated in foreign currencies. As at 31 December 2008, there were no open forward contracts. Swaps are contractual agreements between two parties to exchange exposures in foreign currency. The Company uses cross currency interest rate swaps to hedge its long term borrowings in order to minimise its exposures to movements in foreign currency positions.
Annual Report 2008
109
Financial Risk Management Objectives and Policies (continued)

(b) Interest rate risk The Company finances its operations through a mixture of retained earnings and bank borrowings. The interest rate risk arises from borrowings and is managed in compliance with the treasury policy of the Company. Hedging derivative financial instruments such as cross currency interest rate swaps, are used to manage these exposures when necessary. (c) Credit risk Credit risk arises when sales are made on deferred credit terms. The Company seeks to invest cash assets safely and profitably. It also seeks to control credit risk by setting counterparty limits and ensuring that sales of products are made only to approved customers with an appropriate credit history. It is the Companys policy to monitor the financial standing of the customers on an ongoing basis to ensure that the Company is exposed to a minimal credit risk. The Company generally has no significant concentrations of credit risk other than as set out below: (i) 92% of the Company's total trade receivables at the balance sheet date was receivable from a major customer in Malaysia. The Directors are of the view that such credit risk is minimal in view of the strength of the customer's financial position. 68% of the Company's total intercompany receivables at the balance sheet date was receivable from its fellow subsidiaries, Shell Malaysia Trading Sendirian Berhad and Shell Timur Sendirian Berhad. The Directors are of the view that such credit risk is minimal in view of the stability of the fellow subsidiaries' financial position. deposits amounting to RM219,710,000 (Note 20) were placed with a related company, Shell Malaysia Limited, where funds are centrally managed by the central Treasury function of Royal Dutch Shell plc. This amount represents 26% of the Company's total intercompany receivables at the balance sheet date. The Directors are of the view that such credit risk is minimal as Royal Dutch Shell plc carries a long term credit rating of AA+. majority of the Company's deposits, bank and cash balances were placed with major financial institutions in Malaysia. The Directors are of the view that the possibility of non-performance by these financial institutions is remote on the basis of their financial strength.
(ii)
(iii)
(iv)
(d)
Liquidity and cash flow risk The Company ensures that cash is available to meet working capital and other financing requirements, and that cash flows are managed efficiently. This is done through reliable cash forecasts to achieve optimal cash management planning. The Company sets a minimum level of cash to be held on a daily basis and on a planned level for the next 12 months, in order to meet both firm commitments and forecast obligations. In addition, the Company maintains an adequate amount of short term credit facilities.
110


Revenue
2008 RM000 Sale of oil products refined partially refined feedstocks 11,783,170 1,296,699 6,259 13,086,128 2007 RM000 9,594,703 1,400,526 419,881 11,415,110
Other Operating Income

2008 RM000 Cost recoveries related parties other Interest income related parties other 17,351 208 7,806 8,398 33,763 2007 RM000 11,969 1,553 5,163 8,055 26,740
Other Operating Expenses

2008 RM000 Net exchange losses/(gains) realised unrealised Other expenses 52,567 (5,789) 8,144 54,922 2007 RM000 (18,666) (16,069) 4,675 (30,060)
Annual Report 2008
111
Finance Cost
2008 RM000 Interest expense short term borrowings term loan Commitment fees Unrealised exchange loss/(gain) on long term loan (Gain)/Loss on derivative financial instrument realised unrealised 1,459 17,052 2,331 21,574 792 (10,016) 33,192 2007 RM000 429 19,736 3,972 (30,751) 0 26,649 20,035
(Loss)/Profit Before Taxation

2008 RM000 The (loss)/profit before taxation is arrived at after charging/(crediting): Auditors remuneration current year (over)/under accrual in prior year others Staff cost salaries, bonus and allowances defined contribution plan other employee benefits Property, plant and equipment depreciation write off gain on disposals Allowance for: doubtful debts inventories write-down Amortisation of prepaid lease payments Net exchange loss/(gains): realised unrealised (Gain)/Loss on derivative financial instrument realised unrealised Interest expense Interest income Rental income 198 (79) 22 42,186 4,994 6,981 105,153 256 (102) 0 83,666 22 52,567 15,785 792 (10,016) 18,511 (16,204) (1,502) 180 180 22 37,225 5,076 5,446 107,636 143 0 376 0 20 (18,666) (46,820) 0 26,649 20,165 (13,218) (1,740) 2007 RM000
Cost of inventories of the Company recognised as an expense during the year amounted to RM12,706,549,995 (2007: RM9,897,083).
112


10 Taxation
2008 RM000 Current tax Deferred tax (Note 27) 34 (110,378) (110,344) Current tax current year under accruals in prior years 2007 RM000 230,791 (15,802) 214,989
0 34 34
230,606 185 230,791 (15,802) 214,989
Deferred tax origination and reversal of temporary differences
(110,378) (110,344)
The numerical reconciliation between the effective tax rate and the applicable statutory tax rate is as follows: 2008 % Applicable tax rate Tax effects in respect of: expenses not deductible for tax purpose changes in tax rate over accruals in prior years deferred tax Effective tax rate 26 (1) (1) 1 25 2007 % 27 1 (1) 0 27
As announced by the Government in the Budget on 7 September 2008, the income tax rate will be 26% for year of assessment 2008 and 25% for year of assessment 2009. The computation of deferred tax as at 31 December 2008 has reflected these changes.
Annual Report 2008
113
11 Dividends
2008 Amount of dividend, net of tax at 26% RM'000 44,400 0 66,600 0 44,400 2007 Amount of dividend, net of tax at 27% RM'000 0 43,800 0 83,220 0
Gross dividend per share Sen Interim dividend paid in respect of the year ended 31 December 2008 31 December 2007 Final dividend paid in respect of the year ended 31 December 2007 31 December 2006 Special dividend paid in respect of the year ended 31 December 2007 Dividend recognised as distribution to ordinary equity holders of the Company 20 0 30 0 20
Gross dividend per share Sen 0 20 0 38 0
70
155,400
58 2008 Sen
127,020 2007 Sen 70
Gross dividend per RM1 unit of share (sen) in respect of year ended 31 December
20
The Directors now recommend the payment of a final gross dividend of 30 sen per RM1 unit of share less income tax of 25%, amounting to RM67,500,000 which, subject to the approval of the shareholders at the forthcoming Annual General Meeting of the Company, will be paid on 18 June 2009 to shareholders registered on the Record of Depositors at the close of business on 4 June 2009.
12 (Loss)/Earnings Per Unit of Share

Basic (loss)/earnings per unit of share of the Company is calculated by dividing the (loss)/profit for the year by the weighted average number of ordinary shares in issue during the year. 2008 (Loss)/Profit for the year (RM000) Weighted average number of ordinary shares in issue (000) Basic (loss)/earnings per RM1 unit of share (sen) (330,017) 300,000 (110.01) 2007 593,218 300,000 197.74
13 Directors Remuneration
2008 RM000 Fees Salaries, bonus and allowances Defined contribution plan Other employee benefits 168 668 122 4 962 2007 RM000 165 723 128 0 1,016
The estimated monetary value of benefits provided to Directors during the year by way of usage of the Companys assets and the provision of accommodation and other benefits amounted to RM166,536 (2007: RM29,760).
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14 Property, Plant and Equipment

Plant, machinery, equipment and motor vehicles RM000
2008 Cost or valuation: At 1 January Cost Valuation
Freehold land RM000
Land improvements RM000
Buildings RM000
Work-inprogress RM000
Total RM000
14,811 35,443 50,254 600 0 0 (256) 50,598
15,293 0 15,293 0 0 0 0 15,293
99,423 4,766 104,189 0 1,369 0 0 105,558
2,380,835 0 2,380,835 150 86,299 (627) (120,320) 2,346,337
22,202 0 22,202 109,014 (87,668) 0 0 43,548
2,532,564 40,209 2,572,773 109,764 0 (627) (120,576) 2,561,334
Additions Capitalisation Disposal Write off At 31 December Accumulated depreciation: At 1 January Charge for the year Disposal Write off At 31 December Net book value at 31 December Cost or valuation at 31 December: Cost Valuation Net book value Net book value at 31 December had revalued assets been carried at cost less accumulated depreciation
0 0 0 0 0 50,598
13,363 326 0 0 13,689 1,604
40,631 2,229 0 0 42,860 62,698
1,350,784 102,598 (604) (120,320) 1,332,458 1,013,879
0 0 0 0 0 43,548
1,404,778 105,153 (604) (120,320) 1,389,007 1,172,327
15,155 35,443 50,598
1,604 0 1,604
58,218 4,480 62,698
1,013,879 0 1,013,879
43,548 0 43,548
1,132,404 39,923 1,172,327
14,391
3,560
17,951
Annual Report 2008
115
14 Property, Plant and Equipment
(continued)
2007 Cost or valuation: At 1 January Cost Valuation Additions Capitalisation Write off At 31 December Accumulated depreciation: At 1 January Charge for the year Write off At 31 December Net book value at 31 December Cost or valuation at 31 December: Cost Valuation Net book value Net book value at 31 December had revalued assets been carried at cost less accumulated depreciation
Freehold land RM000
Land improvements RM000
Buildings RM000
Plant, machinery, equipment and motor vehicles RM000
Work-inprogress RM000
Total RM000
14,811 35,443 50,254 0 0 0 50,254
15,293 0 15,293 0 0 0 15,293
99,057 4,766 103,823 0 366 0 104,189
2,329,044 0 2,329,044 0 52,145 (354) 2,380,835
46,655 0 46,655 28,058 (52,511) 0 22,202
2,504,860 40,209 2,545,069 28,058 0 (354) 2,572,773
0 0 0 0 50,254
13,037 326 0 13,363 1,930
38,413 2,218 0 40,631 63,558
1,245,903 105,092 (211) 1,350,784 1,030,051
0 0 0 0 22,202
1,297,353 107,636 (211) 1,404,778 1,167,995
14,811 35,443 50,254
1,930 0 1,930
58,935 4,623 63,558
1,030,051 0 1,030,051
22,202 0 22,202
1,127,929 40,066 1,167,995
14,391
3,792
18,183
The valuation of the land and buildings was carried out in 1990 by a firm of professional valuers. The bases of valuation were as follows: (i) (ii) Freehold land open market value Buildings depreciated replacement cost
Surplus arising from the valuation has been credited to revaluation reserve (Note 24).
116


15 Prepaid Lease Payments

2008 RM000 As at 1 January Amortisation of prepaid lease payment As at 31 December 2,011 (22) 1,989 2007 RM000 2,031 (20) 2,011
16 Long Term Receivables

2008 RM000 Staff car loan 4,519 2007 RM000 Restated 3,154
Staff car loan are interest free and are repayable within 1 to 9 years (2007: 1 to 8 years). The fair value of the staff car loan is RM4,080,232 (2007: RM2,742,821).
17 Inventories
2008 RM000 Crude oil Partially refined oil Finished products Materials 280,590 138,799 125,984 23,672 569,045 2007 RM000 916,255 253,419 170,124 23,175 1,362,973
The carrying value of inventories as at 31 December 2008 includes an allowance for inventories write-down of RM83,665,515 (2007: nil).
18 Trade Receivables
The credit terms range between 15 to 30 days (2007: 15 to 30 days).
19 Other Receivables and Prepayments

2008 RM000 Other receivables Staff car loan Prepayments 3,891 1,382 554 5,827 2007 RM000 Restated 1,916 925 503 3,344
Annual Report 2008
117
20 Amounts Receivable From/(Payable) to Related Companies

2008 RM000 Amounts receivable from related companies consist of: Trade Non-trade 633,751 221,865 855,616 Amounts payable to related companies consist of: Trade Non-trade 2007 RM000 1,090,913 171,401 1,262,314
493,820 13,829 507,649
757,137 13,952 771,089
Amounts receivable from related companies include deposits placed with a related company, Shell Malaysia Limited amounting to RM219,710,000 (2007: RM169,195,000), where funds are centrally managed by the central Treasury function of Royal Dutch Shell plc. The average interest rate that was effective as at balance sheet date was 3.33% (2007: 3.35%) per annum. The other non-trade amounts receivable from/(payable) to related companies are unsecured, interest free and have no fixed terms of repayment.
21 Borrowings/Derivative Financial Asset and Liability

21.1 Borrowings 2008 RM'000 Non-current: Term loan (unsecured) Analysed into: Repayable between 2 to 5 years 484,890 2007 RM'000 463,316
484,890
463,316
The Company obtained a USD330 million loan to finance a capital expenditure project in 1997. The original term loan carried interest at rates which varies according to prevailing SIBOR+0.315% (Singapore Interbank Offer Rate). Starting from 15 December 2001, the interest rate was revised to SIBOR+0.4%. A second revision was done with effect from 15 June 2005 where the interest rate was revised to SIBOR+0.16%. The repayment of the remaining outstanding loan was revised to twenty quarterly interest repayments and one final repayment of USD140 million. The carrying amount of the USD140 million term loan at the balance sheet date approximates its fair value as it is a floating rate financial liability.
118


21 Borrowings/Derivative Financial Asset and Liability
(continued)
21.2 Derivative financial instrument Cross currency interest rate swap (CCIRS) 2008 RM'000 Derivative financial asset current Derivative financial liability current non-current 0 2007 RM'000 2,260
(6,141) (11,284) (17,425)
0 (28,909) (28,909)
Analysed into: Derivative financial instrument CCIRS within 1 year between 2 to 5 years
(6,141) (11,284) (17,425)
2,260 (28,909) (26,649)
The Company entered into a CCIRS to hedge against the fluctuations in the USD/RM exchange rate on its USD140 million term loan. The CCIRS was entered into on 16 February 2007 with an expiry on 15 June 2010. Based on the terms of the CCIRS, the Company will pay RM in exchange for receiving USD at a pre-determined exchange rate of RM3.51 to USD1.00 as at the CCIRS execution date and will pay KLIBOR-0.065% (Kuala Lumpur Interbank Offer Rate) in exchange for receiving SIBOR+0.16% on the outstanding principal amounts. The interest exchange occurs quarterly in accordance with the scheduled repayment of interest on the USD140 million term loan. The applicable interest rate of the Company's term loan ranged from 2.20% to 3.63% per annum (2007: 3.42% to 5.86% per annum). After executing the swap, the Company's effective interest rate at balance sheet date was 3.47% (2007: 3.81%) per annum. Financial Instruments 2008 Term loan CCIRS 2007 Term loan CCIRS Functional Currency/ Currency Exposure Applicable Interest rate Total Carrying Amount RM000 484,890 17,425 463,316 26,649 Effective Interest Rate % 3.46 3.47 5.69 3.81
RM/USD RM/USD RM/USD RM/USD
SIBOR+0.16% KLIBOR-0.065% SIBOR+0.16% KLIBOR-0.065%
Annual Report 2008
119
22 Cash and Cash Equivalents

2008 RM000 Deposits with licensed banks Bank balances Cash and Cash Equivalents Bank balances are deposits held at call with banks and earned no interest. The average maturity period of the deposits with licensed banks is 2 days (2007: 2 days). The average interest rate per annum that was effective as at balance sheet date was: 2008 % Deposits with licensed banks 3.21 2007 % 3.49 233,855 41,131 274,986 2007 RM000 169,195 1,006 170,201
23 Share Capital
2008 RM000 Authorised 300,000,000 units of ordinary shares of RM1 each Issued and fully paid 300,000,000 units of ordinary shares of RM1 each 300,000 300,000 2007 RM000 300,000 300,000
24 Revaluation Reserve
The revaluation reserve represents the surplus on revaluation of freehold land and buildings carried out in 1990 (Note 14) and is not available for distribution to the shareholders by way of dividends.
25 Retained Earnings
The Malaysian Budget 2008 introduced a single-tier tax system which came into effect from the year of assessment 2008, where companies are not required to have tax credits under Section 108 of the Income Tax Act 1967 for dividend payment purposes. Dividends paid under this system are tax exempt in the hands of shareholders. Companies with Section 108 credits as at 31 December 2007 may continue to pay franked dividends until the Section 108 credits are exhausted or 31 December 2013 whichever is earlier unless they opt to disregard the Section 108 credits to pay single-tier dividends under the special transitional provisions of the Finance Act 2007. As at 31 December 2008, subject to agreement with the tax authorities, the Company has sufficient Section 108(6) Account of RM344,039,228 (2007: RM398,639,228) and an Exempt Income Account of RM918,370,701 (2007: RM918,370,701). The Company is able to frank all of its retained earnings as at 31 December 2008 (2007: all of its retained earnings) as franked and exempt dividends.
120


26 Trade and Other Payables

2008 RM000 Trade payables Other payables and accruals Accruals for materials and contract payments Accruals for interest expense Dividends payable 0 38,664 18,698 486 96 57,944 2007 RM000 90 51,517 27,770 1,015 96 80,488
The Companys trade payables are unsecured. The credit terms for trade payables range from 30 to 45 days (2007: 30 to 45 days).
27 Deferred Taxation
Deferred tax assets and liabilities are offset when there is a legally enforceable right to set off current tax assets against current tax liabilities and when the deferred taxes relate to the same tax authority. The following amounts, determined after appropriate offsetting, are shown in the balance sheet. 2008 RM000 Deferred tax liabilities As at 1 January Credited to income statement: (Note10) property, plant and equipment allowance for doubtful debts unrealised losses/(gains) provision tax losses (101,207) (211,585) 7,069 (27) 4,177 1,114 98,045 110,378 As at 31 December Deferred tax liabilities (before offsetting) property, plant and equipment unrealised (gains)/losses Offsetting As at 31 December (after offsetting) (101,207) 2007 RM000 (211,585) (227,387) 24,960 87 (7,515) (1,730) 0 15,802 (211,585)
(200,569) 0 99,362 (101,207)
(207,638) (4,177) 230 (211,585)
Annual Report 2008
121
27 Deferred Taxation
(continued)
2008 RM000 Deferred tax assets (before offsetting) allowance for doubtful debts provision tax losses Offsetting As at 31 December (after offsetting)
2007 RM000
198 1,119 98,045 (99,362) 0
225 5 0 (230) 0
28 Significant Related Parties Transactions

The related party transactions of the Company comprise mainly transactions between the Company and its affiliated companies. Related party transactions also include transactions with entities that are controlled, significantly influenced directly or indirectly by the Directors, Major Shareholder, key management personnel of the Company or their close family members. In the normal course of business, the Company undertakes, on an arms length basis, a variety of transactions with companies whose common ultimate holding company is Royal Dutch Shell plc. In addition to related party balances mentioned elsewhere in the financial statements, set out below are the significant related party transactions which were carried out on terms and conditions negotiated amongst related parties: 2008 RM000 (a) Income: (i) Sale of refined products to: Shell Malaysia Trading Sendirian Berhad Shell International Eastern Trading Co. Shell Timur Sendirian Berhad Shell Eastern Chemicals Pte. Limited The Shell Company of Thailand Limited Tariff revenue on the use of properties/facilities: Shell Malaysia Trading Sendirian Berhad 9,641,051 1,359,694 1,435,546 359,338 53,658 7,597,356 1,639,815 1,518,800 419,669 61,967 2007 RM000
(ii)
20,471
15,126
(iii) Cost recovery/(recharge): Shell Malaysia Trading Sendirian Berhad (b) Expenses: (i) Purchase of crude and products from: Shell International Eastern Trading Co. Sarawak Shell Berhad Sabah Shell Petroleum Company Ltd Shell Lubricants Supply Company Central management and administrative expenses: Shell Global Solutions International B.V.
27,324
(9,092)
(10,254,416) (1,346,555) (445,063) (57,229)
(9,330,165) (1,024,823) (307,316) (37,705)
(ii)
(16,892)
(18,017)
122


28 Significant Related Parties Transactions
(continued)
2008 RM000 (c) Investment of fund: Shell Malaysia Limited Deposits Withdrawal
2007 RM000
57,932,530 42,988,910 (57,882,015) (42,819,715) 50,515 169,195
(d)
Dividends paid: Shell Overseas Holdings Limited Outstanding balances: Shell Malaysia Trading Sendirian Berhad Shell Malaysia Limited Shell Timur Sendirian Berhad Shell Eastern Chemicals Pte. Limited Sabah Shell Petroleum Company Ltd Shell Lubricants Supply Company Sarawak Shell Berhad Shell International Eastern Trading Co. Shell Global Solutions International B.V.
79,254
64,780
(e)
494,983 219,710 78,653 11,421 (35,260) (14,148) (74,740) (316,149) (2,981)
738,437 169,068 165,790 44,031 0 (6,365) (167,475) (439,337) (7,917)
Key management personnel are the persons who have authority and responsibility for planning, directing and controlling the activities of the Company either directly or indirectly. Key management personnel of the Company include the Managing Director and senior management personnel of the Company. 2008 RM000 Compensation for key management personnel: Salaries, bonus and allowances Benefits in kind Defined contribution plan 4,054 1,468 691 2007 RM000 3,829 854 803
Annual Report 2008
123
29 Contingent Liabilities
(a) In December 1996, employees were given the option of either remaining in the Shell Malaysia Retirement Benefit Fund (SMRBF) or transferring to a defined contribution scheme. In conjunction with this, certain assets of the SMRBF were transferred to the Shell Malaysia Provident Fund (SMPF). The transfers were effective 1 May 1997. Arising from the transfer of assets from the SMRBF to the SMPF, the Company has provided guarantees to members in relation to: (i) (ii) (iii) the capital sum transferred; a minimum return of 2.5% per annum on that capital sum; and the associated death in service benefits.
The Company, as a Member Company of the SMPF, has supported the resolution of the Founding Company that SMPF shall come to an end on 31 December 2003 (Closure Date) and that members balances in SMPF as at Closure Date be transferred to the Employees Provident Fund. With this transfer, the Company no longer provides guarantees to members in relation to (i) and (ii) above. Death in service benefits for the ex-SMRBF members will continue to be guaranteed the Company. Based on the information currently available, it is not possible to estimate the likely outcome of the liabilities with regards to death in service benefits as the liabilities are dependent on individual circumstances. (b) The Company is a member of an oil spill fund, namely the International Oil Pollution Compensation (IOPC) 1992 Fund. The purpose of the Funds are to help compensate parties that suffer financial loss as a result of oil spill from tankers. The members make contributions to the Funds depending on specific global oil spill incidents which give rise to payments of compensation by the Funds. As at the date of this report, there are no material claims outstanding.
30 Capital Commitments
Approved capital expenditure for property, plant and equipment not provided for in the financial statements are as follows: 2008 RM000 Approved and contracted for Approved but not contracted for 411 15,654 2007 RM000 3,190 4,940
31 Segmental Information
The Company is principally engaged in the oil and gas industry namely refining and manufacturing of petroleum products in Malaysia. Accordingly, no segmental information is considered necessary for analysis by industry segments or by geographical segment.
124


32 Financial Instruments
(i) Fair values The carrying amounts of financial assets and liabilities of the Company at the balance sheet date approximated their fair values, except for fair values of financial assets and liabilities mentioned elsewhere in the financial statements. (ii) Balances denominated in foreign currencies The currency exposure of financial assets and financial liabilities of the Company that are not denominated in the functional currency are set out below. USD (RM000 equivalent) Amounts receivable from related companies Bank balances Amounts payable to related companies Trade and other payables Long term borrowings 12,025 11,793 (380,877) (657) (484,890) (842,606) Balances as at 31.12.2008 EURO GBP 0 0 (1,702) (243) 0 (1,945) 0 0 (4,288) (43) 0 (4,331) Others 0 0 0 (805) 0 (805)
USD (RM000 equivalent) Amounts receivable from related companies Bank balances Amounts payable to related companies Trade and other payables Long term borrowings 186,369 257 (572,291) (40,400) (463,316) (889,381)
Balances as at 31.12.2007 EURO GBP 0 0 (2,357) (411) 0 (2,768) 107 0 (1,499) (125) 0 (1,517)
Others 0 0 (12) (866) 0 (878)
Annual Report 2008
125
33 Reclassification of Prior Year Comparative

Certain reclassifications have been made to the prior periods financial statements to enhance comparability with the current years financial statements. The Directors are of the opinion that this classification better reflects the operating activities of the Company. The summary effect of the reclassification for the year ended 31 December 2007 is as follows: As previously stated RM000 Income statement for the year ended 31 December 2007 Cost of sales Administrative expenses Balance sheet as at 31 December 2007 Long-term receivables Other receivables and prepayments (10,607,814) (35,854) 0 6,498 As restated RM000
Reclassification RM000
(13,084) (10,620,898) 13,084 (22,770) 3,154 (3,154) 3,154 3,344
34 Non-adjusting Event After Balance Sheet Date

As disclosed in Note 17 to the financial statements, the allowance for inventories write-down as at 31 December 2008 amounted to RM83,665,515. Subsequent to the balance sheet date, approximately 50% of these inventories were sold at prices higher than the net realisable value as at 31 December 2008 based on average prices for the past two months.
35 Approval of Financial Statements

The financial statements have been approved for issue in accordance with a resolution of the Board of Directors on 13 March 2009.
126

company properties
No 1
Tenure Freehold
Address 1236-1238, CT 2159-2161, 87, Jln Resthouse, Port Dickson Lot 3 HS(D) 1310, Jln Pantai, Port Dickson Lot 138, GN 893, Port Dickson Lot 798 EMR 238, Kg Arab, Port Dickson Lot 196 EMR 621, Kg Gelam, Port Dickson Lot 195 EMR 620, Kg Gelam, Port Dickson Lot 765 EMR 287, Port Dickson Lot 598 EMR 319, Kg Arang-arang, Port Dickson Lot 194 GM1397, Port Dickson Lot 596 GM1247, Port Dickson Lot 703 EMR 340, Port Dickson Lot 3984 Grant 17001, Port Dickson Lot 595 EMR 316, Kg Arang-arang, Port Dickson Lot 599 EMR 320, Kg Arang-arang, Port Dickson Lot 600 EMR 321, Kg Arang-arang, Port Dickson
Land area (square feet) 76,964
Description A club house and training centre
Age of properties/ buildings 44 years
Date of last valuation 01.01.1991
Land Land Improvement NBV NBV RM000 RM000 1,077
Building NBV RM000 1,925
Net book value RM000 3,002
2 3 4 5 6 7 8
Freehold Freehold Freehold Freehold Freehold Freehold Freehold
6,284,183 39,116
Refinery Oil Spill Response Centre Refinery Refinery Refinery Refinery Refinery
45 years 44 years
01.01.1991 01.01.1991
22,194 262
1,604
50,534 479
74,332 741
49,959 242,847 247,072 98,010 112,490
20 years 21 years 21 years 22 years 22 years
01.01.1991 01.01.1991 01.01.1991 01.01.1991 01.01.1991
140 687 694 314 360
140 687 694 314 360
9 10 11 12 13
Freehold Freehold Freehold Freehold Freehold
130,685 100,729 132,030 212,590 118,439
Refinery Crude Tank Farm Crude Tank Farm Crude Tank Farm Crude Tank Farm
31.08.2000 31.08.2000 01.01.1991 01.01.1991 01.01.1991
480 593 423 681 379
480 593 423 681 379
14
Freehold
141,570
Crude Tank Farm
22 years
01.01.1991
454
454
15
Freehold
124,146
Crude Tank Farm
22 years
01.01.1991
398
398
Annual Report 2008
127
No 16
Tenure Freehold
Address Lot 601 EMR 322, Kg Arang-arang, Port Dickson Lot 602 EMR 323, Kg Arang-arang, Port Dickson Lot 594 EMR 315, Port Dickson Lot 704 EMR 341, Port Dickson Lot 950 GM1325, Port Dickson Lot 3985 G17002, Port Dickson Lot 834 G8652, Port Dickson Lot 888 EMR 640, Port Dickson Lot 1323 EMR 641, Port Dickson Lot 2254 EMR 771, Port Dickson Lot 6672 HS(M) 868, Kg Gelam, Port Dickson Lots 3042-3 EMR 73, Kg Gelam, Port Dickson Lots 3040-1 EMR 742, Port Dickson Lot 191 EMR 553, Kg Gelam, Port Dickson Lot 190 EMR 552, Kg Gelam, Port Dickson Lot 909 Grant 10047, Port Dickson Lots 178-180 Grant 1087-1089, Port Dickson Lot 1300 EMR 867, Kg Gelam, Port Dickson Lot 651 EMR 196, Kg Arang-arang , Port Dickson
Land area (square feet) 141,047
Description Crude Tank Farm
Age of properties/ buildings 22 years
Date of last valuation 01.01.1991
Land Land Improvement NBV NBV RM000 RM000 451
Building NBV RM000
Net book value RM000 451
17
Freehold
103,455
Crude Tank Farm
22 years
01.01.1991
331
331
18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
Freehold Freehold Freehold Freehold Freehold Freehold Freehold Freehold Freehold Freehold Freehold Freehold Freehold Freehold Freehold
123,884 188,799 104,819 212,544 348,481 115,173 178,596 91,737 59,383 148,104 120,334 134,491 131,769 86,766 448,668
Crude Tank Farm Crude Tank Farm Crude Tank Farm Crude Tank Farm Crude Tank Farm For Pipeline to Jetty LPG Vessel For Pipeline to Jetty LPG Vessel For Pipeline to Jetty LPG Vessel For Pipeline to Jetty LPG Vessel For Pipeline to Jetty LPG Vessel For Pipeline to Jetty LPG Vessel For Pipeline to Jetty LPG Vessel For Pipeline to Jetty LPG Vessel for pipeline to jetty LPG Vessel For Pipeline to Jetty LPG Vessel For Pipeline to Jetty LPG Vessel LPG Vessel
22 years 11 years 12 years 12 years 13 years 19 years 19 years 19 years 19 years 20 years 20 years 21 years 21 years 17 years 17 years
01.01.1991 31.08.2000 31.08.2000 31.08.2000 31.08.2000 01.01.1991 01.01.1991 01.01.1991 01.01.1991 01.01.1991 01.01.1991 01.01.1991 01.01.1991 01.01.1991 01.01.1991
397 1,259 727 1,216 1,705 585 907 466 359 443 332 620 577 431 2,172
397 1,259 727 1,216 1,705 585 907 466 359 443 332 620 577 431 2,172
33 34
Freehold Freehold
88,481 153,810
18 years 22 years
01.01.1991 01.01.1991
403 492
403 492
128

company properties
(continued)
No 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54
Tenure Freehold Freehold Freehold Freehold Freehold Freehold Freehold Freehold Freehold Freehold Freehold Freehold Freehold Freehold Freehold Freehold Freehold Freehold Freehold Freehold
Address Lot 2193/23 HSM281, Port Dickson Lot 2193/24 HSM282, Port Dickson Lot 2193/25 HSM283, Port Dickson Lot 2193/26 HSM284, Port Dickson Lot 2193/49 HSM307, Port Dickson Lot 2193/50 HSM308, Port Dickson Lot 2193/51 HSM309, Port Dickson Lot 2193/52 HSM310, Port Dickson Lot 4961 GM475, Port Dickson Lot 4962 GM476, Port Dickson Lot 4963 GM477, Port Dickson Lot 4964 GM478, Port Dickson Lot 4965 GM479 Port Dickson Lot 4966 GM480, Port Dickson Lot 4967 GM481, Port Dickson Lot 4968 GM482, Port Dickson Lot 5402 GM345, Port Dickson Lot 5403 GM346, Port Dickson Lot 5404 GM347, Port Dickson Lot 5405 GM348, Port Dickson
Land area (square feet) 1,259 1,259 1,259 1,259 1,259 1,259 1,259 1,259 5,769 4,058 6,060 463 4,736 5,726 3,326 151 1,066 4,026 4,176 4,176
Description
Age of properties/ buildings 12 years 12 years 12 years 12 years 12 years 12 years 12 years 12 years 12 years 12 years 12 years 12 years 12 years 12 years 12 years 12 years 12 years 12 years 12 years 12 years
Date of last valuation 30.04.2001 30.04.2001 30.04.2001 30.04.2001 30.04.2001 30.04.2001 30.04.2001 30.04.2001 30.04.2001 30.04.2001 30.04.2001 30.04.2001 30.04.2001 30.04.2001 30.04.2001 30.04.2001 30.04.2001 30.04.2001 30.04.2001 30.04.2001
Land Land Improvement NBV NBV RM000 RM000 86 86 86 86 86 86 86 86 210 148 221 181 173 209 121 5 44 166 172 172
Building NBV RM000
Net book value RM000 86 86 86 86 86 86 86 86 210 148 221 181 173 209 121 5 44 166 172 172
Refinery Buffer Zone Refinery Buffer Zone Refinery Buffer Zone Refinery Buffer Zone Refinery Buffer Zone Refinery Buffer Zone Refinery Buffer Zone Refinery Buffer Zone Refinery Buffer Zone Refinery Buffer Zone Refinery Buffer Zone Refinery Buffer Zone Refinery Buffer Zone Refinery Buffer Zone Refinery Buffer Zone Refinery Buffer Zone Refinery Buffer Zone Refinery Buffer Zone Refinery Buffer Zone Refinery Buffer Zone
Annual Report 2008
129
No 55 56 57 58 59 60 61
Tenure Freehold Freehold Freehold Freehold Freehold Freehold Freehold
Address Lot 5406 GM349, Port Dickson Lot 5407 GM350, Port Dickson PT 3541, Kg Gelam, Port Dickson
Land area (square feet) 4,176 4,176 2,002 40,236 6,135 97,738 86,858
Description
Age of properties/ buildings 12 years 12 years 15 years 15 years 15 years 20 years 21 years
Date of last valuation 30.04.2001 30.04.2001 31.08.2000 31.08.2000 31.08.2000 01.01.1991 01.01.1991
Land Land Improvement NBV NBV RM000 RM000 172 172 20 398 61 313 278
Building NBV RM000
Net book value RM000 172 172 20 398 61 313 278
Refinery Buffer Zone Refinery Buffer Zone Refinery Buffer Zone Refinery Buffer Zone Refinery Buffer Zone Reserved Land Reserved Land
PT 4521-4540, Kg Gelam, Port Dickson PT 4543, Kg Gelam, Port Dickson Lot 1126 Grant 10097 Port Dickson Lot 2314 GM 203, Kg Arang-arang, Port Dickson Lot 643 EMR 330, Kg Arang-arang Port Dickson Lot 652 EMR 197, Kg Arang-arang, Port Dickson Lot 774 EMR 629, Kg Paya, Port Dickson Lot 1553 EMR 671, Kg Paya, Port Dickson Lot 775 CT 1769, Port Dickson Lot 580 EMR 225 Port Dickson Lot 581 EMR 226, Port Dickson Lot 1312 PT4372, lot 1313 PT4373, lot 1314 PT4374, lot 1317 PT4377, lot 1318 PT4388, lot 764 Port Dickson Lot 256 GM1276, Port Dickson Lot 9060 PT4387/9061 PT4388 Port Dickson (partial lots of lot 701)
62
Freehold
78,952
Reserved Land
21 years
01.01.1991
253
253
63
Freehold
148,626
Reserved Land
22 years
01.01.1991
475
475
64 65 66 67 68 69
Freehold Freehold Freehold Freehold Freehold Freehold
99,360 216,449 104,805 107,539 98,010
Reserved Land Reserved Land Reserved Land Reserved Land Reserved Land
01.01.1991 01.01.1991 01.01.1991 03.09.1991 03.09.1991
318 688 336 311 283
318 688 336 311 283
47,866 62,614
Reserved Land Reserved Land
44 years 1 years
01.01.1991 28.03.2008
397 600
397 600
70 71
Freehold Freehold
17,739 2,822,688 15,190,949
Reserved Land Jetty Land
45 years 16 years
01.01.1991 10.04.2004
1 1,989 52,587 1,604 9,760 62,698
1 11,749 116,889
72
Leasehold PW1390 Mukim Port Dickson
130

analysis of shareholdings
as at 31 march 2009
Size of Holdings 1 99 100 1,000 1,001 10,000 10,001 100,000 100,001 14,999,999(*) 15,000,000 and above(**) Total
No. of Holders Malaysia Foreign 294 2,691 2,801 385 46 2 6,219 3 162 605 165 34 1
No. of Shares Malaysia Foreign 3,276 27 2,020,799 138,135 10,427,236 2,651,632 10,726,708 4,327,689 44,664,000 10,490,998 61,549,500 153,000,000
% Malaysia 0.00 0.67 3.48 3.58 14.89 20.51 43.13 Foreign 0.00 0.05 0.88 1.44 3.50 51.00 56.87 % 100.00
970 129,391,519 170,608,481 No. of Shares 300,000,000
No. of Holders Grand Total Remark: *Less than 5% of Issued Shares **5% and above of Issued Shares : RM300,000,000.00 : RM300,000,000.00 : Ordinary share of RM1.00 each : One vote per ordinary share held 7,189
Authorised Capital Issued and Paid-up Capital Class of Shares Voting right
List of Top Shareholders

Total no. of shareholders Total shareholdings Total percentage 30 260,446,898 86.82%
List of Top 30 Shareholders

No. Account No. 1. 2. 3. 4. 5. 207-001-024831513 226-001-004488797 245-001-019638741 260-001-043765304 257-001-037151271 Name Citigroup Nominees (Asing) Sdn Bhd for Shell Overseas Holdings Limited Employees Provident Fund Board Amanah Raya Nominees (Tempatan) Sdn Bhd for Skim Amanah Saham Bumiputra Kumpulan Wang Persaraan (DiPerbadankan) Valuecap Sdn Bhd Investor ID Shareholdings 263875D EPFACT1991 434217U 153,000,000 45,672,600 15,876,900 12,020,900 10,208,000 % 51.00 15.22 5.29 4.01 3.40
KWAPACT6622007 595989V
Annual Report 2008
131

No. Account No. 6. 7 245-001-019638717 205-001-025845835 Name
(continued)
Investor ID Shareholdings 434217U 6193K 4,960,400 3,984,700
% 1.65 1.33
Amanah Raya Nominees (Tempatan) Sdn Bhd for Amanah Saham Wawasan 2020 Malaysia Nominees (Tempatan) Sendirian Berhad for Great Eastern Life Assurance (Malaysia) Berhad (Par 1)
8.
209-001-021330287
Cartaban Nominees (Asing) Sdn. Bhd. 263367W Government of Singapore Investment Corporation Pte Ltd for Government of Singapore (C) Kumpulan Wang Simpanan Pekerja Amanah Raya Nominees (Tempatan) Sdn Bhd for Amanah Saham Malaysia Mayban Nominees (Tempatan) Sdn Bhd Mayban Investment Management Sdn Bhd for #Kumpulan Wang Simpanan Pekerja (N14011980810) Malaysia Nominees (Tempatan) Sendirian Berhad for Lee Foundation, States of Malaya (00-00197-000) SSB Nominees (Tempatan) Sdn Bhd #Universiti Malaya (CAFM) Citigroup Nominees (Asing) Sendirian Berhad Exempt an for #OCBC Securities Private Limited (Client A/C-NR) Tham Tatt Yow @ Tham Ah Chye Cartaban Nominees (Asing) Sdn. Bhd. Government of Singapore Investment Corporation Pte Ltd for Monetary Authority of Singapore (H) Malaysia Nominees (Tempatan) Sendirian Berhad for Great Eastern Life Assurance (Malaysia) Berhad (Par 2) Universal Trustee (Malaysia) Berhad # AMB Balanced Trust Fund CIMSEC Nominees (Asing) Sdn Bhd Exempt AN for CIMB-GK Securities Pte Ltd (Retail Clients) Ke-Zan Nominees (Asing) Sdn Bhd, Kim Eng Securities (Private) Limited for Chow Cho Poon Pte Ltd HSBC Nominees (Asing) Sdn Bhd Exempt AN for JPMorgan Chase Bank, National Association (Taiwan) Heng Lee and Company Sdn Berhad ACT 425 434217U 258939H
1,714,600
0.57
9.
087-001-002671394
1,500,000 1,186,300 850,000
0.50 0.40 0.28
10. 245-001-031302672 11. 201-001-021496906
12. 205-001-024068207
6193K
790,000
0.26
13. 202-001-047184684 14. 207-001-047749916
22016H 263875D
680,000 671,423
0.23 0.22
15. 073-007-034742809 16. 209-001-026473371
420411-10-5271 (0487773) 263367W
640,000 607,225
0.21 0.20
17. 205-001-034087676
6193K
578,700
0.19
18. 098-001-004979415 19. 065-001-043565290
17540D 265422M
571,500 565,250
0.19 0.19
20. 056-004-024805566
257871M
530,000
0.18
21
206-001-043591288
4381U
507,700
0.17
22. 065-003-044224251
750W
450,000
0.15
132

analysis of shareholdings
as at 31 march 2009
(continued)

No. Account No. 23. 206-001-024008484 24. 056-004-024806234 Name
(continued)
Investor ID Shareholdings 4381U 257871M 425,000 410,000
% 0.14 0.14
HSBC Nominees (Asing) Sdn Bhd, HSBC SG for Singapore Investments Pte Ltd Ke-Zan Nominees (Asing) Sdn Bhd, Kim Eng Securities (Private) Limited for Lee Tung Company Pte Ltd HLG Nominee (Asing) Sdn Bhd Exempt an for UOB Kay Hian Pte Ltd (A/C Clients) Heng Lee and Company Sdn Berhad Citigroup Nominees (Asing) Sdn Bhd #Legal and General Assurance (Pensions Management) Limited Asia Emerging Market Equity Index Fund Amanah Raya Nominees (Tempatan) Sdn Bhd for #Dana Islamiah Affin MCIS Zurich Insurance Berhad Alliancegroup Nominees (Asing) Sdn Bhd, Alliance Investment Management Berhad for Lagmuir Holdings Ltd
25. 066-001-044630473
250883D
380,700
0.13
26. 068-001-0345466291 27. 207-001-026003418
750W 263875D
350,000 341,800
0.12 0.11
28. 245-001-036921997 29. 061-001-043393537 30. 222-001-044333003
434217U 435318U 272859W
340,800 335,000 297,400
0.11 0.11 0.10
Total
260,446,898 86.82%
Substantial Shareholders Holdings

No. Account No. 1. 2. 3. 207-001-001830843 226-001-004488797 245-001-019638717 Name
(5% and above) Investor ID Shareholdings 263875D EPFACT1991 434217U Total 155,738,686 45,672,600 22,978,000 224,389,286 % 51.91 16.00 7.66 74.79
#Citigroup Nominees (Asing) Sdn Bhd Employees Provident Fund Board Amanah Raya Nominees (Tempatan) Sdn Bhd
The listing above represents the aggregated shareholdings. # Citigroup Nominees (Asing) Sdn Bhd for Shell Overseas Holdings Limited of 51%.
proxy form
original only (please see notes below)

No of shares held:
CDS account no:
Serial number:
To: Board of Directors I/We _________________________________________________________ NRIC No./Co. No.: ___________________________________ of _______________________________________________________________________________________________________________________ being Member/Members of Shell Refining Company (Federation of Malaya) Berhad, hereby appoint _______________________________ ______________________________________________________________ NRIC No.: ___________________________________________ or failing him/them _______________________________________________ NRIC No.: _____________________________________________ OR failing him/them, the Chairman of the Meeting as my/our proxy to vote for me/us on my/our behalf at the Fiftieth Annual General Meeting of the Company to be held at Sime Darby Convention Centre, 1A Jalan Bukit Kiara 1, 60000 Kuala Lumpur on Thursday, 7 May 2009 at 11.00 am and at any adjournment thereof Signature of Member or Common Seal ___________________________ Signature of Witness _____________________________________ Name in Full ___________________________________________________________________________________________________________ Address ________________________________________________________________________________________________________________ Date _________________________ day of _________________________ 2009.
Agenda 1
1. To receive the Audited Financial Statements of the Company for the financial year ended 31 December 2008 and the Reports of the Directors and Auditors thereon.
My/our proxy is to vote on the Resolutions as indicated by an "X" in the appropriate spaces below. If this form is returned without any indication as to how the proxy shall vote, the proxy shall vote and abstain as he/she thinks fit.
Agenda 2 7
Resolution 2. To approve the declaration of a final dividend of Thirty Sen (RM0.30) less Malaysian Income Tax at 25% per unit of ordinary share of RM 1.00 each for the year ended 31 December 2008 as recommended by the Directors. Resolution 1 To re-elect Tuan Haji Rozano Bin Saad, who is retiring in accordance with Article 81(2) of the Companys Articles of Association and being eligible, offers himself for re-election. Resolution 2 To re-elect the following directors who are retiring in accordance with Article 81(3) of the Companys Articles of Association and being eligible, offer themselves for re-election: a. Y. Bhg. Dato Saw Choo Boon Resolution 3 b. c. 5. Y. Bhg. Dato Seri Talaat bin Haji Husain Mr. Mark Owen Stevens Resolution 4 Resolution 5 For Against
3.
4.
To re-elect the following director who are retiring in accordance with Article 81(9) of the Companys Articles of Association and being eligible, offer himself for re-election Y.Bhg Tan Sri Datuk Clifford Francis Herbert Resolution 6
Agenda 2 7
Resolution 6. To consider and if thought fit, pass the following resolution pursuant to Section 129 of the Companies Act 1965: That Y.Bhg. Dato Jaffar Indot, a Director who retires in accordance with section 129 of the Companies Act, 1965, be and is hereby re-appointed as a Director of the Company to hold office until the conclusion of the next Annual General Meeting. Resolution 7 To appoint Messrs PricewaterhouseCoopers as auditors and to authorise the Directors to fix the auditors remuneration. Resolution 8 As SPECIAL BUSINESS, to consider and, if thought fit, pass the following ordinary resolution: Proposed Renewal of the Existing Shareholders Mandate and Proposed New Shareholders Mandate for Recurrent Related Party Transactions of a Revenue or Trading Nature. Resolution 9 For Against
7. 8.
THAT subject to the Companies Act, 1965, the Memorandum and Articles of Association of the Company and the Listing Requirements of the Bursa Malaysia Securities Berhad, (a) approval be and is hereby given for the Renewal of the Existing Shareholders Mandate for the Company to enter into and give effect to the category of the recurrent arrangements or transactions of a revenue or trading nature from time to time with the Related Parties, as specified in Section 2.2 of the Circular to Shareholders dated 10 April 2009; and (b) a New Shareholders Mandate be and is hereby granted for the Company to enter into additional recurrent related party transactions of a revenue or trading nature from time to time with the Related Party, namely as specified in Section 2.2 of the Circular to Shareholders dated 10 April 2009, provided that such transactions are:(i) (ii) recurrent transactions of a revenue or trading nature; necessary for the Shell Groups day-to-day operations;
(iii) carried out in the ordinary course of business on normal commercial terms which are not more favourable to the Related Parties than those generally available to the public; and (iv) are not to the detriment of minority shareholders; (the Mandate); THAT such authority shall commence upon the passing of this resolution and shall continue to be in force until:(i) (ii) the conclusion of the next Annual General Meeting of the Company following the Annual General Meeting at which such mandate was passed, at which time it will lapse, unless by a resolution passed at the meeting, the authority is renewed; the expiration of the period within which the next Annual General Meeting after the date it is required to be held pursuant to Section 143(1) of the Companies Act, 1965 but shall not extend to such extension as may be allowed pursuant to Section 143(2) of the Companies Act, 1965; or
(iii) revoked or varied by resolution passed by the shareholders in general meeting; whichever is the earlier; And further that the Directors of the Company be authorised to complete and do all such acts and things (including executing all such documents as may be required) as they may consider expedient or necessary to give effect to the Mandate.
Notes: 1. A member of the Company who is entitled to attend and vote at the meeting may appoint a maximum of two proxies to attend and, on a poll, vote on the members behalf. 2. A proxy need not be a member of the Company. 3. The instrument appointing a proxy shall be in writing and signed by the appointor or by his attorney who is authorised in writing. In the case of a corporation, the instrument appointing a proxy or proxies must be made under seal or signed by an officer or an attorney duly authorised. 4. The signature to the instrument appointing a proxy or proxies executed outside Malaysia must be attested by a solicitor, notary public, consul or magistrate. 5. The instrument appointing a proxy and the power of attorney or other authority (if any) under which it is signed or notarised must be deposited at the registered office of the Company, Company Secretarys Office, Bangunan Shell Malaysia, Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, not less than forty-eight (48) hours before the time for holding the meeting or adjourned meeting. 6. Only an original proxy form deposited at the registered office of the Company, will entitle the proxy holder to attend and vote at the meeting. Photocopies of proxy form will not be accepted for the purposes of the meeting. Additional original proxy forms are available to members upon request in writing to the Company. 7. Where a member appoints two (2) proxies, the appointment shall be invalid unless such member specifies the percentage of his/her holding to be represented by each proxy. 8. Any nomination of a Director must be made in accordance with the Articles of Association of the Company.
borang proksi
borang asal sahaja (sila rujuk nota di bawah)
(Federation of Malaya) Berhad (3926-U) (Diperbadankan di Malaysia)
Bil. saham dipegang:
No. Akaun CDS:
Nombor Siri:
Kepada: Lembaga Pengarah Saya/Kami ____________________________________________________ No. KP/No. Syarikat: _________________________________dari selaku Ahli/Ahli-ahli Shell Refining Company (Federation of Malaya) Berhad, dengan ini melantik___________________________________ ______________________________________________________________ No. KP: ____________________________________________ATAU sekiranya beliau/mereka tidak hadir _____________________________ No. KP:_________________________________________________ ATAU sekiranya beliau/mereka tidak hadir, Pengerusi Mesyuarat sebagai proksi saya/kami untuk mengundi bagi pihak saya/kami pada Mesyuarat Agung Tahunan Syarikat ke-Lima Puluh di Pusat Konvensyen Sime Darby, 1A Jalan Bukit Kiara 1, 60000 Kuala Lumpur pada hari Khamis, 7 Mei 2009 jam 11.00 pagi dan pada sebarang penangguhannya. Tandatangan Ahli atau Cop Syarikat _____________________________ Tandatangan Saksi _______________________________________ Nama Penuh ____________________________________________________________________________________________________________ Alamat _________________________________________________________________________________________________________________ Tarikh _________________________ haribulan _________________________ 2009.
Agenda 1
1. Untuk menerima pakai Penyata Kewangan Syarikat yang telah diaudit bagi tahun kewangan berakhir 31 Disember 2008 berserta dengan Laporan Pengarah dan Juruaudit.
Proksi saya/kami akan mengundi ke atas Resolusi dengan menandakan "X" pada ruang yang sesuai di bawah. Sekiranya borang ini dikembalikan tanpa sebarang tanda yang menunjukkan undian proksi, maka proksi akan mengundi dan berkecuali seperti yang difikirkan wajar.
Agenda 2 7
Resolusi 2. Untuk meluluskan perisytiharan dividen akhir Tiga Puluh Sen (RM0.30) ditolak Cukai Pendapatan Malaysia 25% seunit saham biasa RM1.00 sesaham bagi tahun berakhir 31 Disember 2008 seperti yang disyorkan oleh para Pengarah. Resolusi 1 Untuk memilih semula Tuan Haji Rozano Bin Saad, yang akan bersara menurut Artikel 81(2) Tataurusan Pertubuhan Syarikat dan oleh kerana layak, menawarkan dirinya untuk dipilih semula. Resolusi 2 Untuk memilih semula para pengarah berikut yang akan bersara menurut Artikel 81(3) Tataurusan Pertubuhan Syarikat dan oleh kerana layak, menawarkan diri mereka untuk dipilih semula: a. Y. Bhg. Dato Saw Choo Boon Resolusi 3 b. c. 5. Y. Bhg. Dato Seri Talaat bin Haji Husain En. Mark Owen Stevens Resolusi 4 Resolusi 5 Menyokong Menentang
3.
4.
Untuk memilih semula pengarah berikut yang akan bersara menurut Artikel 81(9) Tataurusan Pertubuhan Syarikat dan oleh kerana layak, menawarkan dirinya untuk dipilih semula Y.Bhg Tan Sri Datuk Clifford Francis Herbert Resolusi 6
Agenda 2 7
Resolusi 6. Untuk mempertimbangkan dan jika dianggap wajar, meluluskan resolusi berikut menurut Seksyen 129 Akta Syarikat 1965: Bahawa Y. Bhg. Dato Jaffar Indot, seorang Pengarah yang bersara menurut Seksyen 129 Akta Syarikat, 1965, adalah dan dengan ini dilantik semula sebagai Pengarah Syarikat untuk memegang jawatan sehingga tamatnya Mesyuarat Agung Tahunan yang akan datang. Resolusi 7 Untuk melantik Tetuan PricewaterhouseCoopers sebagai juruaudit dan membenarkan para Pengarah menetapkan yuran juruaudit. Resolusi 8 Sebagai URUSAN KHAS, untuk mempertimbangkan dan jika dianggap wajar, meluluskan resolusi biasa berikut: Cadangan Memperbaharui Mandat Pemegang Saham Sedia Ada dan Cadangan Mandat Pemegang Saham yang Baru bagi Urusniaga Berulang dengan Pihak Berkaitan yang berbentuk Resolusi 9 Hasil atau Perdagangan Menyokong Menentang
7. 8.
BAHAWA tertakluk kepada Akta Syarikat, 1965, Memorandum dan Tataurusan Pertubuhan Syarikat dan Kehendak Penyenaraian Bursa Malaysia Securities Berhad, (a) kelulusan adalah dan dengan ini diberikan untuk Memperbaharui Mandat Pemegang Saham Sedia Ada agar Syarikat dapat memeterai dan melaksanakan kategori urusan atau urusniaga berulang berbentuk hasil atau perdagangan dari semasa ke semasa dengan Pihak Berkaitan, seperti yang dinyatakan dalam Seksyen 2.2 Pekeliling kepada Pemegang Saham bertarikh 10 April 2009; dan (b) Mandat Pemegang Saham yang Baru adalah dan dengan ini diberikan agar Syarikat dapat melaksanakan urusniaga berulang tambahan dengan pihak berkaitan yang berbentuk hasil atau perdagangan dari masa ke semasa dengan Pihak Berkaitan, iaitu seperti yang dinyatakan dalam Seksyen 2.2 Pekeliling kepada Pemegang Saham bertarikh 10 April 2009, dengan syarat urusniaga tersebut adalah: (i) (ii) urusniaga berulang berbentuk hasil atau perdagangan; perlu bagi operasi harian Kumpulan Shell;
(iii) dijalankan dalam urusan biasa perniagaan berasaskan terma komersial lazim yang bukan lebih memihak kepada Pihak Berkaitan berbanding yang ditawarkan kepada umum; dan (iv) tidak menjejaskan kepentingan pemegang saham minoriti; (Mandat); BAHAWA kuasa tersebut akan bermula sebaik saja resolusi ini diluluskan dan akan terus berkuatkuasa sehingga: (i) berakhirnya Mesyuarat Agung Tahunan Syarikat yang akan datang selepas Mesyuarat Agung Tahunan di mana mandat tersebut diluluskan, dan pada waktu di mana mandat tersebut akan luput, melainkan kuasa tersebut diperbaharui menerusi resolusi yang diluluskan pada mesyuarat itu; tamat tempoh di mana Mesyuarat Agung Tahunan akan datang perlu diadakan menurut Seksyen 143(1) Akta Syarikat, 1965 tetapi tidak dilanjutkan sehingga tempoh lanjutan yang dibenarkan menurut Seksyen 143(2) Akta Syarikat, 1965; atau
(ii)
(iii) dibatalkan atau diubah menerusi resolusi yang diluluskan oleh pemegang saham pada mesyuarat agung; yang mana lebih awal; Dan bahawa para Pengarah Syarikat diberi kuasa untuk menyempurnakan dan melaksanakan segala tindakan dan perkara (termasuk menandatangani semua dokumen yang diperlukan), yang dianggap sesuai atau perlu bagi menguatkuasakan Mandat.
Nota-nota: 1. Seorang ahli Syarikat yang layak untuk hadir dan mengundi di mesyuarat boleh melantik tidak lebih daripada dua proksi untuk hadir dan mengundi bagi pihak ahli tersebut menerusi undian. 2. Seorang proksi tidak semestinya seorang ahli Syarikat. 3. Instrumen untuk melantik proksi haruslah dibuat secara bertulis dan ditandatangani oleh pihak yang melantik atau oleh peguamnya yang diberi kuasa secara bertulis. Bagi syarikat, instrumen untuk melantik proksi harus dimeterai atau ditandatangani oleh pegawai atau peguam yang diberi kuasa dengan sewajarnya. 4. Tandatangan bagi instrumen untuk melantik proksi yang dibuat di luar Malaysia harus diperakui oleh peguam, saksi awam, konsul atau majistret. 5. Instrumen melantik proksi dan surat kuasa wakil atau pemberian kuasa lain (jika ada) yang ditandatangani atau diperakui haruslah diserahkan di pejabat berdaftar Syarikat, Pejabat Setiausaha Syarikat, Bangunan Shell Malaysia, Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, tidak kurang daripada empat puluh lapan (48) jam sebelum masa mesyuarat diadakan atau ditangguhkan. 6. Hanya borang proksi asal yang diserahkan di pejabat berdaftar Syarikat akan melayakkan pemegang proksi untuk hadir dan mengundi di mesyuarat. Salinan foto borang proksi tidak akan diterima untuk tujuan mesyuarat. Borang proksi asal tambahan akan diberikan kepada ahli atas permintaan yang dibuat secara bertulis kepada Syarikat. 7. Sekiranya ahli melantik dua (2) proksi, perlantikan tersebut tidak sah melainkan ahli tersebut menyatakan peratus pegangannya yang diwakili oleh setiap proksi. 8. Sebarang pencalonan Pengarah harus dibuat menurut Tataurusan Pertubuhan Syarikat.
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caring for the environment

Shell Refining Company

corporate social responsibility

Shell Refining Company

corporate social responsibility

Contracts and Procurement Policies

Shell Refining Company

corporate social responsibility

Health and Safety

Shell Refining Company

corporate social responsibility

Manufacturing Cardinal Safety Rules

Positive Intervention Walk

HSSE Training and Awareness

Emergency Response Drill

Shell Refining Company

corporate social responsibility

Human Capital Development

Shell Refining Company

corporate social responsibility

Diversity and Inclusion (D&I)

Diversity in the workforce is important as it contributes to three factors:

Attraction and Retention of Top Talent

Stronger Customer/Market Focus

Shell Refining Company

corporate social responsibility

Protect the Environment

2008 20.4 0.11

2007 22.0 0.11

2006 23.8 0.15

2005 19.9 0.11

2004 20.2 0.11

Reducing Greenhouse Gas Emissions

Total Flared Gas (megatonnes) 23410 23976 42370 29763 17247

Shell Refining Company

corporate social responsibility

569,781 1,006,254 914,954 1,512,044

Shell Refining Company

corporate social responsibility

Employment of Local Workforce

Shell Refining Company

corporate social responsibility

Working with Stakeholders

Environment and Biodiversity

ik 5 March Sekolah Tekn ogramme with Fire Safety Pr Port Dickson

26 March l t English Carniva Port Dickson Distric ols ho Sc for Secondary

11 April 8 million Man-hours without Lost Time Injury Celebrations

27 August WCWS Program me Majlis M eraikan Warga Emas with SM Lukut

23 Oc tob Shell Tre er e Planti ng Prog ram

October HSSE Week 2008 Launch

8 November SRC Annual Dinner

23 April Kem Waja Diri with PD Primary Sch ool

30 May Community Update on Major Turnaround 2008

28 July Modal Insan e Melahirkan WCWS Programm ) (Special Children

10 October Chinese New Year Road Safety Campaign

18 October use 2008 ya Open Ho SRC Hari Ra

mber ) Sengkang 12 Nove ramme with SRK (T og WCWS Pr

November Shell Executive Vice Presidents Awards Winners 2008

r th 27 Decembe ng Royong wi amme Goto WCWS Progr g Gelam JKKK Kampun

Dato Saw Choo Boon

Dato Jaffar Indot