Questionnaire

Questionnaire
Hi,
I am Ankit A. Shah student of B.R.C.M. College Of Business
Administration Surat, am conducting a survey for research project,
Consumer Behaviour Of Students Of Surat City while Buying a laptop
or a tab or a ultrabook. I assure you that information given by you will
be used for academic purpose only. I am thankful to you for your cooperation.
Thank you.
1) Do you have a laptop computer?

a) Yes
b) No
2) If yes, Which brand of laptop do you have?

a) Sony
b) Dell
c) Lenovo
d) Apple
e) other____________
3) From where did you collect the information?

a) Website
b) Advertisement on TV
c) Magazine Advertisement
d) Personal visit to dealers
e) By friends or relatives
f) Articles in IT magazines
g) Programmes on TV
h) other____________
4) From where did you like to purchase your laptop?

a) On line
b) off line
5) How did you make a payment?

a) Full payment
b) On instalment
6) Whose opinion will you take before buying a laptop?

a) Parents
b) Father
c) Your own
d) Joint decision
e) other____________
7) In which price range will you buy a laptop?

a) 20,000 25,000
b) 26,000 30,000
c) 31,000 40,000
d) More then 40,000
8) Which features did you consider while purchasing a laptop? (Give rank
in 1 to 7)
a) Hard drive capacity ( )
b) Type of processor
( )
c) Size of RAM
( )
d) Size of screen
( )
e) Weight
( )
f) Battery back-up
( )
g) Look and design
( )
9) What is your purpose of purchasing a laptop? (Multiple choice)

a) Study
( )
b) Entertainment
( )
c) Work
( )
d) other_________
( )
10) Which size of laptop would you prefer?

a) Less then 12 ( )
b) 13 14
( )
c) 15- 17
d) 17+ screen
( )
( )
11) What are the various attributes that you look at while purchasing a
laptop? ( Give rank in 1 to 5 )
a) Brand image of company
( )
b) Price
( )
c) Reputation of dealer
( )
d) Brand Ambassador
( )
e) After sales service
( )
11) Which type of operating system you like to have in your laptop?
a) Windows 7
( )
b) Windows 8
( )
c) Mac
( )
d) other__________ ( )
12) Do you think that tablet or notebook is more beneficial rather then
laptops?
a) Yes
b) No
13) If yes, then which features are in the tablet or notebook do you like
most?
a) Lighting levels
b) Softwares
c) Improve communications
d) To make better presentation
e) Not a single issue of virus
f) As a motivation tool
14) As per your thinking what is the major difference between laptop and
tablet?
a) Price
b) Technology for use
c) Service station
d) key-board
e) size
f) Battery life
PERSONAL INFORMATION
NAME:
GENDER: MALE ( )
FEMALE ( )
CLASSIFICATION: B.B.A / B.COM / B.A / B.SC

ADDRESS:
MOBILE NO:
FAMILY INCOME: A) 25,000 TO 30,000
( )
B) 31,000 TO 35,000
( )
C) 36,000 TO 40,000
( )
D) > 40,000
( )
Laptopcomputer
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
Yes
117
78.0
78.0
78.0
No
33
22.0
22.0
100.0
150
100.0
100.0
Total
Brandoflaptop
Cumulative
Frequency
Valid
Missing
Percent
Valid Percent
Percent
Sony
19
12.7
16.2
16.2
Dell
33
22.0
28.2
44.4
Lenovo
26
17.3
22.2
66.7
Apple
11
7.3
9.4
76.1
Other
28
18.7
23.9
100.0
Total
117
78.0
100.0
33
22.0
150
100.0
System
Total
Collectinformation
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
Website
38
25.3
25.3
25.3
Advertisement on tv
20
13.3
13.3
38.7
Magazine Advertisement
15
10.0
10.0
48.7
Personal visit to dealers
38
25.3
25.3
74.0
By friends or relatives
33
22.0
22.0
96.0
Articles in IT magazines
2.0
2.0
98.0
Programmes on tv
2.0
2.0
100.0
150
100.0
100.0
Total
Purchaselaptop
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
Online
27
18.0
18.0
18.0
Off line
123
82.0
82.0
100.0
Total
150
100.0
100.0
Payment
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
Full payment
125
83.3
83.3
83.3
On instalment
25
16.7
16.7
100.0
150
100.0
100.0
Total
Opinion
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
Parents
29
19.3
19.3
19.3
Father
25
16.7
16.7
36.0
Your own
30
20.0
20.0
56.0
Joint decision
51
34.0
34.0
90.0
Other
15
10.0
10.0
100.0
Total
150
100.0
100.0
Pricerange
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
20,000 to 25,000
13
8.7
8.7
8.7
26,000 to 30,000
58
38.7
38.7
47.3
31,000 to 40,000
61
40.7
40.7
88.0
More then 40,000
18
12.0
12.0
100.0
150
100.0
100.0
Total
HDcapacity
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
1st
23
15.3
15.3
15.3
2nd
38
25.3
25.3
40.7
3rd
53
35.3
35.3
76.0
4th
18
12.0
12.0
88.0
5th
4.0
4.0
92.0
6th
5.3
5.3
97.3
7th
2.7
2.7
100.0
150
100.0
100.0
Total
Processor
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
1st
63
42.0
42.0
42.0
2nd
25
16.7
16.7
58.7
3rd
29
19.3
19.3
78.0
4th
15
10.0
10.0
88.0
5th
4.7
4.7
92.7
6th
4.7
4.7
97.3
7th
2.7
2.7
100.0
150
100.0
100.0
Total
Sizeofram
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
1st
35
23.3
23.3
23.3
2nd
53
35.3
35.3
58.7
3rd
24
16.0
16.0
74.7
4th
21
14.0
14.0
88.7
5th
11
7.3
7.3
96.0
6th
3.3
3.3
99.3
7th
.7
.7
100.0
150
100.0
100.0
Total
Sereen
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
1st
14
9.3
9.3
9.3
2nd
11
7.3
7.3
16.7
3rd
16
10.7
10.7
27.3
4th
25
16.7
16.7
44.0
5th
33
22.0
22.0
66.0
6th
30
20.0
20.0
86.0
7th
21
14.0
14.0
100.0
150
100.0
100.0
Total
Weight
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
1st
1.3
1.3
1.3
2nd
2.0
2.0
3.3
3rd
4.7
4.7
8.0
4th
25
16.7
16.7
24.7
5th
38
25.3
25.3
50.0
6th
41
27.3
27.3
77.3
7th
34
22.7
22.7
100.0
150
100.0
100.0
Total
Battery
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
1st
4.0
4.0
4.0
2nd
14
9.3
9.3
13.3
3rd
11
7.3
7.3
20.7
4th
31
20.7
20.7
41.3
5th
33
22.0
22.0
63.3
6th
37
24.7
24.7
88.0
7th
18
12.0
12.0
100.0
150
100.0
100.0
Total
Lookanddesign
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
1st
4.7
4.7
4.7
2nd
4.0
4.0
8.7
3rd
10
6.7
6.7
15.3
4th
15
10.0
10.0
25.3
5th
22
14.7
14.7
40.0
6th
22
14.7
14.7
54.7
7th
68
45.3
45.3
100.0
150
100.0
100.0
Total
Study
Cumulative
Frequency
Valid
Select
Not select
Total
Percent
Valid Percent
Percent
104
69.3
69.3
69.3
46
30.7
30.7
100.0
150
100.0
100.0
Work
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
Select
89
59.3
59.3
59.3
Not select
61
40.7
40.7
100.0
150
100.0
100.0
Total
Other
Cumulative
Frequency
Valid
Select
Percent
Valid Percent
Percent
17
11.3
11.3
11.3
Not select
133
88.7
88.7
100.0
Total
150
100.0
100.0
Entertainment
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
Select
77
51.3
51.3
51.3
Not select
73
48.7
48.7
100.0
150
100.0
100.0
Total
Sizeoflaptop
Cumulative
Frequency
Valid
Less then 12"
Percent
Valid Percent
Percent
3.3
3.3
3.3
13" - 14"
53
35.3
35.3
38.7
15" - 17"
78
52.0
52.0
90.7
17"+
14
9.3
9.3
100.0
Total
150
100.0
100.0
Brandimage
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
1st
49
32.7
32.7
32.7
2nd
44
29.3
29.3
62.0
3rd
35
23.3
23.3
85.3
4th
6.0
6.0
91.3
5th
13
8.7
8.7
100.0
150
100.0
100.0
Total
Price
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
1st
72
48.0
48.0
48.0
2nd
39
26.0
26.0
74.0
3rd
26
17.3
17.3
91.3
4th
5.3
5.3
96.7
5th
3.3
3.3
100.0
150
100.0
100.0
Total
Dealer
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
1st
13
8.7
8.7
8.7
2nd
23
15.3
15.3
24.0
3rd
27
18.0
18.0
42.0
4th
61
40.7
40.7
82.7
5th
26
17.3
17.3
100.0
150
100.0
100.0
Total
Brand ambassador
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
1st
.7
.7
.7
2nd
16
10.7
10.7
11.3
3rd
24
16.0
16.0
27.3
4th
43
28.7
28.7
56.0
5th
66
44.0
44.0
100.0
150
100.0
100.0
Total
Service
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
.7
.7
.7
1st
15
10.0
10.0
10.7
2nd
28
18.7
18.7
29.3
3rd
37
24.7
24.7
54.0
4th
29
19.3
19.3
73.3
5th
40
26.7
26.7
100.0
150
100.0
100.0
Total
Benefitial
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
Yes
69
46.0
46.0
46.0
NO
81
54.0
54.0
100.0
150
100.0
100.0
Total
Tabletfeatures
Cumulative
Frequency
Valid
Missing
Percent
Valid Percent
Percent
Lighting levels
14
9.3
20.3
20.3
Softwares
15
10.0
21.7
42.0
Improve communication
16
10.7
23.2
65.2
make better presentation
15
10.0
21.7
87.0
No issue of virus
4.0
8.7
95.7
As a motivation
2.0
4.3
100.0
Total
69
46.0
100.0
System
81
54.0
150
100.0
Total
Difference
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
Price
19
12.7
12.7
12.7
Technology
61
40.7
40.7
53.3
3.3
3.3
56.7
Key board
22
14.7
14.7
71.3
Size
38
25.3
25.3
96.7
3.3
3.3
100.0
150
100.0
100.0
Service station
Battery life
Total
Operatingsystem
Cumulative
Frequency
Valid
Percent
Valid Percent
Percent
Windows 7
84
56.0
56.0
56.0
Windows 8
56
37.3
37.3
93.3
Mac
4.7
4.7
98.0
Other
2.0
2.0
100.0
Total
150
100.0
100.0

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Questionnaire

1) Do you have a laptop computer?

2) If yes, Which brand of laptop do you have?

3) From where did you collect the information?

d) Personal visit to dealers

4) From where did you like to purchase your laptop?

5) How did you make a payment?

6) Whose opinion will you take before buying a laptop?

7) In which price range will you buy a laptop?

d) More then 40,000

g) Look and design

9) What is your purpose of purchasing a laptop? (Multiple choice)

10) Which size of laptop would you prefer?

e) After sales service

d) To make better presentation

e) Not a single issue of virus

b) Technology for use

CLASSIFICATION: B.B.A / B.COM / B.A / B.SC

Personal visit to dealers

More then 40,000

Less then 12"

make better presentation

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