Mba Iv Semester: University, New Delhi)
Mba Iv Semester: University, New Delhi)
Mba Iv Semester: University, New Delhi)
MBA IV SEMESTER
COURSE
PAPER NAME
L
T/P
INTERNAL MARKS EXTERNAL
RETAIL
MANAGEMENT
CODE MS
CREDIT
40
MARKS
212
3
3
60
METHODS OF TEACHING: PRIMARILY LECTURES AND ASSIGNMENTS
The Course would revolve around Corporate social responsibility and business ethics and its various facets.
Assignments would involve analysis of compensation management processes with case study to optimize the
business organization working process. Most of the session would start with the lecture, which in turn would
lead to problem solving.
COURSE OBJECTIVE: The objective of this course is to develop an understanding and appreciation of the
importance of value system, ethical conduct in business and role and responsibilities of corporate in
social systems. It aims at applying the moral values and ethics to the real challenges of the
organizations.
METHOD OF ASSESSMENT
University , New Delhi)
Sl. No
(As Per G. G. S. I. P.
CRITERIA compensation management
Marks
Class Test - I
15
1
2
3
Lecture
No
Class Test II
(Individual Term Paper/Written Assignment/Project/Conduct of
Practical
Individual Presentation/Viva-Voce/Group Discussion
Description
Pedagogy (Lecture,
Cases, Role Play, Labs)
Planned
hours
1.
Definition, importance
Lecture
2.
scope of Retailing
Lecture
3.
Lecture
4.
Evolution of Retail
Competition,The Wheel of Retailing,
Lecture
5.
the Accordion
Lecture
6.
Lecture
7.
8.
Emerging
Trends
in Lecture
Retailing
The Retail Scenario in India Lecture
9.
Retail Formats.
Lecture
15
10
Remarks
10.
Lecture
11.
Information Gathering in
Retailing;
Retail Market Strategy,
Lecture
12.
Financial Strategy,
Lecture
13.
Retail Location,
Lecture
14.
Franchising Decisions,
Lecture
15.
Retail
Information system,
Retail
Information system,
Customer Service,
Lecture
Berman B. Evans J. R.
(2004)
Berman B. Evans J. R.
(2004)
Berman B. Evans J. R.
(2004)
Berman B. Evans J. R.
(2004)
Berman B. Evans J. R.
(2004)
Lecture
Berman B. Evans J. R.
(2004)
Lecture
Customer
Relationship Lecture
Management,
Customer
Relationship Lecture
Management,
Lecture
GAPs Model.
Berman B. Evans J. R.
(2004)
Berman B. Evans J. R.
(2004)
Lecture
Lecture
Berman B. Evans J. R.
(2004)
23.
Merchandise
Management Process,
Merchandise
Management Process,
Sales forecasting,
Lecture
24.
Sales forecasting,
Lecture
25.
Merchandise Budget,
Lecture
26.
Assortment Plan,
Lecture
27.
Inventory Management,
Lecture
28.
Merchandise Buying,
Lecture
10
29.
Retail Pricing,
Lecture
10
30.
Retail Communication-
Lecture
10
31.
Objectives,
Lecture
11
Lecture
11
Berman B. Evans J. R.
(2004)
Berman B. Evans J. R.
(2004)
Berman B. Evans J. R.
(2004)
Berman B. Evans J. R.
(2004)
Berman B. Evans J. R.
(2004)
Berman B. Evans J. R.
(2004)
Berman B. Evans J. R.
(2004)
Berman B. Evans J. R.
(2004)
Berman B. Evans J. R.
(2004)
Berman B. Evans J. R.
(2004)
Lecture
11
16.
17.
18.
19.
20.
21.
22.
32.
33.
Promotion Mix .
Store Layout
Berman B. Evans J. R.
(2004)
Berman B. Evans J. R.
(2004)
Berman B. Evans J. R.
(2004)
34.
35.
36.
37.
38.
39.
40.
41.
42.
Design
&
Visual
Merchandising
Design
&
Visual
Merchandising
Atmospherics,
Responsibilities
of
a
Store Manger
Atmospherics,
Responsibilities
of
a
Store Manger
Inventory Shrinkage
Lecture
11
Lecture
12
Lecture
12
Lecture
12
Lecture
13
Retail
HRM
Online Lecture
Retailing
Lecture
International Retailing
13
Lecture
14
Lecture
14
Text Books :
1.Levy IM. And Weitz B.A (2004), Retailing Management
2. Berman B. Evans J. R. (2004), Retail Management
3. Bajaj C; Tuli R., Srivanstava N.V. - Retail Management
4. Dunne P.M, Lusch R.F. and David A.- Retailing,
13
LW
BE
BTS
DLD
Reference Books
1. Pradhan S. (2009), Retailing Management Text and cases, 3rd Edition, Tata McGraw Hill,
New Delhi
2. Vedamani, Gibson G. (2008) Retail Management: Functional Principles and Practices, 3rd Edition, Jaico
Books,
New Delhi.
3. Easterling, R. C., Flottman, E.L., Jernigan, M. H. and Wuest, B.E.S. (2008) Merchandise Mathematics for
Retailing, 4th Edition, Pearson Education, New Delhi.
4. Sinha P.K., Uniyal D.P., (2007) Managing Retailing, 1st Edition, Oxford University Press
JOURNALS / MAGAZINES: ADDITIONAL INPUTS
1.
Vikalpa, Journal of IIM Ahmedabad
2.
Management Review, Publication of IIM Bangalore
3.
Decision, Journal of IIM Calcutta
4.
Indian Management, Journal of AIMA, New Delhi
5.
Harvard Business Review
6.
Various Business magazines such as Business India, Business Today, Business Standard