CRM Bdoc Info

Nadh R
Apr 29, 2008 8:02 AM

Hi Experts,
Our Client is using CRM 5.0 and R/3 4.7.
Integration was done through middleware and initial load of Customizing data, Master data( Customer master and
Material master) was finished.
In Administration console( Transaction code- SMOEAC), R/3 site was subscribed for 'All Business
transactions(MESG)' and 'All Business Partners(MESG)'.
If i create a new customer or material in R/3, they are replicating immediately to CRM.
But if i create a transaction( Sales or Service) or if i made any changes to the Business partner( Which is actually
downloaded from R/3) those are not replicating immediately to R/3.
If i see in the Transaction- SMW01, BDOCs were hanging with yellow traffic light and the BDOC description is "Sent
to receivers(not all have confirmed)".
Each time i am processing thse BDOCs manually to change the traffic light to Green and the BDOC description to
'Confirmed (fully processed by all receivers)'.
Can anybody tell me, why the system behaviour is like this. Do i need to do any additional settings for the immediate
replication. Please guide me to solve this issue.
Thanks in advance
Nadh.
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Topics: customer_relationship_management
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Re: Middleware : CRM to R/3 - BDOCs are hanging in Trx SMW01 with Yellow status

ramana kumar Apr 29, 2008 8:53 AM (in response to Nadh R)
hi nadh,
the transactions which are created in CRM will be replicated successfully when the transaction type, item category of
CRM transaction should be similar to that of r/3 or viceversa. please check whether the transaction type and item
category are similar in both the systems.
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Sandeep Jha Apr 29, 2008 9:40 AM (in response to Nadh R)
1) Go to tx SMQ2 in CRM system
2) Register the Queue name *
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Jose Manuel Chavez Uribe Apr 8, 2009 5:22 PM (in response to Nadh R)
HI Nadh,
Did you solve this?
I have the same issue.
Best Regards.
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o Re: Middleware : CRM to R/3 - BDOCs are hanging in Trx SMW01 with Yellow status

Vikash Krishna Apr 9, 2009 2:49 PM (in response to Jose Manuel Chavez Uribe)
Hi There,
The problem is because the BTE is not maintained in the ECC table TBE31 for the sales transactions. Systems
maintains the entry when you trigger the load for the first time and then onwards the delta will get trigger. Since the
BTE is not maintained the queues are hanging in yellow status because CRM is sending the data to ECC but ECC is
not replying back for the confirmation.
Solution for this is that put some filter for the object BUS_TRANS_MSG e.g sales order created in future date ( by
doing that you will not bring any transaction to CRM but when you will trigger the initial load for the object it will
maintain the BTE in ECC side.) After proper filter setting start the initial load of the object once this is done. you can
test the delta from CRM to ECC and the BDocs should be green.
Hope this will help.
Thanks,
Vikash.
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Pablo Rodrguez Mateos Sep 30, 2009 8:57 PM (in response to Vikash Krishna)
Hi Vikash,
I have also BUS_TRANS_MSG Bdocs in yellow, like other SDNs reported.
I am trying to replicate the steps you gave, but, after settinf the filter, I am not able to start initial download of object
BUS_TRANS_MSG, since it asks me for a proper source & receiver, and only CRM source is available, but there's no
receiver in matchcode. I always get the error "Please fill required fields".
In R3AC1 I can see that the only source site is CRM, and target sites CDB, XIF, etc, but not ERPSite. I can't modify
or insert any value, so I can't proceed as you described.
I will appreciate any suggestion.
thanks in advance.
Pablo
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Vikash Krishna Oct 1, 2009 3:30 AM (in response to Pablo Rodrguez Mateos)
Hi Pablo,
The scenario I talked was from ECC to CRM so source should be ECC and Taget should be CRM. Check your
adaptor object in Transaction R3AC1 and verify the Source site type and target site type in tab Initial flow context.
The source should be ERP and target should be CRM.
After verifying it , assuming it is correct, Just go to R3AS and enter the object name and hit enter and the source and
target should get filled automatically.
Hope this will help.
Thanks,
Vikash.
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Pablo Rodrguez Mateos Oct 1, 2009 9:13 AM (in response to Vikash Krishna)
Vikash,
We've got our transactions replicated in R3... but they are not confirmed back to CRM, so we can't modify anything
there since the status is still 'sent to receivers...'. On the other hand, we are able to deliver and invoice those R3
orders.
I agree on what you say, but I am unable to edit tab 'Initial flow context' in the adaptor object. I can set filters and
modify certain fields of that object... but I can't enter 'ERPSite', so I can't run R3AS, since field 'source' fills with 'CRM'
and 'receiver' does not even fill at all !!!
It is frustrating!!! any idea?
thanks
Pablo
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Pablo Rodrguez Mateos Oct 1, 2009 11:11 AM (in response to Vikash Krishna)
Hi again Vikash,
Finally, I solved the problem. The initial load was not for object BUS_TRANS_MSG, but SALESDOCUMENT, where
source is ERPSite and receiver CRM. You have to maintain filters there, as said in Note 490932 - Data exchange of
sales transactions between CRM and R3, where there are interesting hints.
Now BDocs are ok and we can process documents also in CRM, since status is distributed!!
Thank you for your effort.
bye

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Nadh R

Apr 29, 2008 8:02 AM

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