Aspire 4352

Aspire 4752/4752G/4752Z/4752ZG/4352/4352G
SERVICEGUIDE
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ii
Revision History
Refer to the table below for the updates made to this Aspire 4752/4752G/4752Z/
4752ZG/4352/4352G Service Guide.
Service guide files and updates are available on the ACER/CSD website. For more
information, go to http://csd.acer.com.tw.The information in this guide is subject to change
without notice.
Disclaimer
The information in this guide is subject to change without notice.
There are no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any
particular purpose. The software described in this manual is sold or licensed "as is". Should
the programs prove defective following their purchase, the buyer (not the manufacturer,
distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any
incidental or consequential damages resulting from any defect in the software.
Copyright
2011 by Acer Incorporated. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer
Incorporated.
Date Chapter Updates
iii
Conventions
The following conventions are used in this manual:
WARNING: !
Indicates a potential for personal injury.
CAUTION: !
Indicates a potential loss of data or damage to equipment.
IMPORTANT:
+
Indicates information that is important to know for the proper completion of a
procedure, choice of an option, or completing a task.
The following typographical conventions are used in this document:
Book titles, directory names, file names, path names, and program/process names are
shown in italics.
Example:
the DRS5 User's Guide
/usr/local/bin/fd
the /TPH15spool_M program
Computer output (text that represents information displayed on a computer screen,
such as menus, prompts, responses to input, and error messages) are shown in
constant width.
Example:
[01] The server has been stopped
User input (text that represents information entered by a computer user, such as
command names, option letters, and words) are shown in constant width bold.
Variables contained within user input are shown in angle brackets (< >).
Example:
At the prompt, type run <file name> -m
Keyboard keys are shown in bold italics.
Example:
After entering data, press Enter.
iv
General information 0
Before using this information and the product it supports, read the following general
information.
This service guide provides you with all technical information relating to the basic
configuration for Acers global product offering. To better fit local market requirements and
enhance product competitiveness, your regional office may have decided to extend the
functionality of a machine (such as add-on cards, modems, or extra memory capabilities).
These localized features are not covered in this generic service guide. In such cases, contact
your regional office or the responsible personnel/channel to provide you with further technical
details.
When ordering FRU parts: Check the most up-to-date information available on your regional
Web or channel. If, for whatever reason, a part number change is made, it may not be noted
in this printed service guide.
Acer-authorized Service Providers: Your Acer office may have a different part number code
than those given in the FRU list in this service guide. You must use the list provided by your
regional Acer office to order FRU parts for repair and service of customer machines.
v
Aspire 4752/4752G/4752Z/4752ZG/4352/4352G
CHAPTER 1
Hardware Specifications
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Platform. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
System Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Storage Subsystem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Audio Subsystem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Power Adapter and Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Keyboard and Pointing Device . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
I/O Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Software and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Optional Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Dimensions and Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Open Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Close Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
D2D Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23
CHAPTER 2
System Utilities
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
vi
BIOS Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
BIOS Flash Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . 2-14
Removing the HDD Password. . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Removing the BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Clearing the BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Using DMI Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
LAN EEPROM Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
CHAPTER 3
Machine Maintenance
Machine Disassembly and Replacement . . . . . . . . . . . . . . . . . . 3-5
Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Replacement Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Pre-disassembly Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
External Module Disassembly Process . . . . . . . . . . . . . . . . . . . 3-8
External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . 3-8
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Removing the ODD Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Removing the Back Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Removing the HDD Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Removing the Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . 3-20
Removing the Palmrest Module/Upper Case . . . . . . . . . . . . . . 3-21
Removing the Touchpad Board. . . . . . . . . . . . . . . . . . . . . . . . . 3-24
Removing the Left & Right Speakers. . . . . . . . . . . . . . . . . . . . . 3-25
Removing the Power Button Board . . . . . . . . . . . . . . . . . . . . . . 3-27
Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . 3-30
Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
Removing the Mainboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
vii
Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . 3-39
LCD Module Disassembly Flowchart. . . . . . . . . . . . . . . . . . . . . 3-39
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
Removing the Camera Board . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44
Removing the Microphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
Removing the Antenna Cable . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46
Removing the LCD Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
Removing the LCD FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
LCD Module Reassembly Process . . . . . . . . . . . . . . . . . . . . . . . 3-49
Replacing the Antenna Cable . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Replacing the Microphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
Replacing the Camera Board . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
Replacing the LCD FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . 3-52
Replacing the LCD Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-53
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
Replacing the LCD Bezel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
Main Unit Reassembly Process. . . . . . . . . . . . . . . . . . . . . . . . . . 3-58
Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-58
Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-60
Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . 3-61
Replacing the Mainboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-63
Replacing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-65
Replacing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . 3-66
Replacing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-67
Replacing the Power Button Board . . . . . . . . . . . . . . . . . . . . . . 3-68
Replacing the Left & Right Speakers. . . . . . . . . . . . . . . . . . . . . 3-70
Replacing the Touchpad Board . . . . . . . . . . . . . . . . . . . . . . . . . 3-72
Replacing the Palmrest Module/Upper Case. . . . . . . . . . . . . . . 3-73
External Module Reassembly Process . . . . . . . . . . . . . . . . . . . . 3-76
Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-76
Replacing the Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . 3-78
Replacing the WLAN Module. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-79
Replacing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-81
Replacing the Base Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-83
Replacing the ODD Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-84
Replacing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-86
viii
CHAPTER 4
Trouble Shooting
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
No Display Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Touchpad Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
WLAN Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Bluetooth Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Card Reader Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Intermittent Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Undetermined Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
POST Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Component Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Progress Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
CHAPTER 5
Jumper & Connector Locations
Mainboard Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . 5-6
Performing a BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
ix
CHAPTER 6
FRU List
Aspire 4752/4752G/4752Z/4752ZG/4352/4352G
Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
LCD Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
CHAPTER 7
Test Compatible Components
Microsoft Windows 7 Environment Test. . . . . . . . . . . . . . . . . . . 7-4
x
CHAPTER 1
Hardware Specifications
1-2
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Platform. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
System Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Storage Subsystem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Audio Subsystem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Power Adapter and Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Keyboard and Pointing Device . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
I/O Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Software and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Optional Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Dimensions and Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Open Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Close Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
D2D Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23
Computer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23
Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
System Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
Graphics Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
VRAM (Discrete models only) . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
System BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
Super-Multi Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30
BD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30
1-3
Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31
LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32
Supported Display Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . 1-32
Audio Codec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33
Audio Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33
Webcam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33
LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
Wireless LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
USB Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
HDMI Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
System LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
System DMA Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
1-4
Hardware Specifications and Configurations 1-5
Hardware Specifications and Configurations
Features 0
The following is a summary of the computers many features.
Operating System 0
Genuine Windows
7 Ultimate 64-bit
Genuine Windows
7 Home Premium 32-bit/64-bit

Platform 0
Huron River platform
Supports the Second Generation Intel Core Mobile Processor Family (Sandy
Bridge)
Chipset: Mobile Intel
HM65 Express Chipset

System Memory 0
Two DIMM slots supports DDR3-1066/1333 DDR3 SO-DIMM
8 GB maximum memory capacity (using two 4 GB modules)
Supports dual channel
Display 0
14-inch High Definition WXGA LED LCD
1366768 resolution, 16:9 aspect ratio
16.7 million colors, 200-nit brightness
Graphics 0
Graphics controller:
UMA: Integrated in the Mobile Intel

Discrete: NVIDIA
N12PGV3/N12GS
Dual display support
1-6 Hardware Specifications and Configurations
Internal resolutions and refresh rate supported (applies to both UMA and Discrete
models):
800600, 60 Hz
1024768, 60 Hz
1280720, 60 Hz
1280768, 60 Hz
1360768, 60 Hz
1366768, 60 Hz
Maximum Resolution HDMI: 1900x1200
Maximum Resolution D-Sub: 2560x1600
Storage Subsystem 0
Hard disk drive 0
2.5-inch, 9.5 mm, 5400 rpm SATA hard disk drive (HDD)
Optical disc drive 0
Slim-type SATA optical disc drive (ODD)
Detailed read/write specifications on page 1-30.
Card reader 0
5-in-1 card reader slot
Supports MultiMediaCard (MMC), MultiMediaCard Plus (MMCplus), Secure
Digital (SD), xD-Picture Card (xD), Memory Stick (MS), and Memory Stick
PRO (MS PRO) cards
Audio Subsystem 0
Built-in microphone
Two 2W, 15 cc chamber built-in speakers
Headphone and microphone in jacks
Realtek 271X Gen2
S/PDIF support for digital speakers, MS-Sound compatible
Communication 0
Webcam 0
1.3 MP HD webcam
Acer Video Conference software, featuring:
Acer Crystal Eye webcam with 12801024 resolution
Acer Video Conference Manager featuring Video Quality Enhancement (VQE)
technology
Supports 640480 resolution online video calls
Wireless and networking 0
WLAN:
IEEE 802.11b/g/n
Supports Acer SignalUp technology
LAN:
Gigabit Ethernet, Wake-on-LAN ready
Broadcom NetLink
BCM57785X controller
Privacy Control 0
BIOS supervisor, user, and HDD passwords
Kensington lock slot
Power Adapter and Battery 0
19 V 3-pin AC adapter; 65 W for UMA models, 90 W for Discrete models
6 cell 4400 mAh 3S2P Li-ion battery pack
Battery life: 4 hours
Charging period:
1.5 to 2 hours for 080% capacity
3 to 3.5 hours for 099% capacity
3.5 to 4 hours for 0100% (charge-in-use)
ACPI 3.0-compliant power management system
ENERGY STAR compliant
Keyboard and Pointing Device 0
Keyboard 0
Aspire AC4T Flat keyboard
Overlay numeric keys
Inverted T cursor keys
Hotkeys for volume and brightness level, media playback, wireless and sleep functions,
and display and touchpad toggle
Windows
and Application keys

Multilanguage support
Touchpad 0
Multi-gesture touchpad pointing device, supporting two-finger scroll, pinch, rotate, and
flip
Touchpad lock hotkey
Adjustable touchpad sensitivity function
I/O Ports 0
5-in-1 card reader (SD/MMC/MS/MS PRO/xD)
USB ports (2 x 2.0, 1 x 3.0)
HDMI port with HDCP support
External display (VGA) port
Headphones/speaker/line-out jack with S/PDIF support
Microphone-in jack
Internal microphone
Line-in jack
Ethernet (RJ-45) port
DC-in jack for AC adapter
Kensington lock
Software and Tools 0
Productivity 0
Acer Backup Manager
Acer ePower Management
Acer eRecovery Management
Acer Updater
Adobe
Flash
Player
Adobe
Reader
Microsoft
Office 2010 preloaded (purchase a product key to activate)

Microsoft
Office Starter 2010

New York Times Reader (US only)
Security 0
McAfee
Internet Security Suite (trial only)

Absolute Data Protect
Acer ProShield
Norton Online Backup
MyWinLocker
(except China, Hong Kong)

Multimedia 0
Acer InstantOn Arcade
NTI Media Maker
Corel
WinDVD

Gaming 0
Oberon GameZone (except US, Canada, Hong Kong, Korea)
WildTangent
(US, Canada only)

Communication and ISP 0
Acer Crystal Eye
Acer Video Conference Manager
Adobe
AIR
eSobi v2
Microsoft
Silverlight
Skype
Windows Live Essentials
Web links and utilities 0
Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden,
UK only)
Acer Identity Card
Acer Registration
Acer Updater
eBay shortcut (Canada, France, Germany, Italy, Mexico, Spain, UK, US only)
Netflix shortcut (US only)
Bing Bar
Optional Items 0
soDIMM module
Bluetooth module
Wireless LAN module
8-cell Li-ion battery pack
3-pin 65- or 90 W AC adapter
External USB floppy disk drive
External USB modem
Warranty 0
One-year International Travelers Warranty (ITW)
Dimensions and Weight 0
Dimensions 0
Width Depth Height: 342 x 245 x 33.9mm (13.46 9.64 1.33 in)
Weight 0
2.23 kg (4.916 lb) (including battery) for UMA models
2.30 kg (5.071 lb) (including battery) for Discrete models
Environment 0
Temperature:
Operating: 0 to 40 C
Non-operating: -20 to 60 C
Humidity (non-condensing):
Operating: 20% to 80%
Non-operating: 20% to 80%
Notebook Tour 0
This section provides an overview of the features and functions of the notebook.
Open Front View 0
Figure 1-1. Open Front View
Table 1-1. Open Front View
No. Icon Item Description
1 Integrated webcam Web camera for video communication.
2 Display screen Also called liquid crystal display (LCD), displays
computer output.
3 Power button Turns the computer on and off.
4 Keyboard For entering data into your computer.
5 Power indicator Indicates the computers power status.
Blue: The computer is turned on.
Blinking amber: The computer is in power-saving
mode.
6 Battery indicator Indicates the computers battery status.
Blue: The computer is in AC mode.
Blinking amber: The battery is charging.
7 HDD indicator Flashes blue when there is hard drive activity.
8 Communication indicator Indicates the computers wireless connectivity device
status.
9 Click buttons The left and right buttons function like the left and
right mouse buttons.
10 Touchpad Touch-sensitive pointing device which functions like
a computer mouse.
11 Palmrest Comfortable support area for your hands when you
use the computer.
12 Speaker Outputs sounds.
13 Integrated microphone Internal microphone for sound recording and video
communication.
Table 1-1. Open Front View
Close Front View 0
Figure 1-2. Close Front View
Table 1-2. Close Front View
1 5-in-1 card reader Supports MMC, MMCplus, SD, xD, MS, and MS
PRO cards.
Note: Only one card can operate at any given time.
Left View 0
Figure 1-3. Left View
Table 1-3. Left View
1 DC-in jack Connects to the AC adapter.
2 Ethernet (RJ-45)
port
Connects to an 10/100/1000-based Ethernet
network.
3 Ventilation slots Enable the computer to stay cool, even after
prolonged use.
4 External display
(VGA) port
Connects to a display device (e.g., external monitor,
LCD projector).
5 HDMI port Supports high definition digital video connections.
6 USB 2.0 ports Connects to USB devices (e.g., USB mouse, USB
camera).
Right View 0
Figure 1-4. Right View
Table 1-4. Right View
1 Headphones/speaker
/line-out jack
Connects to audio line-out devices (e.g., speakers,
headphone).
2 Microphone jack Accepts inputs from an external microphone.
3 USB 3.0 port Connects to USB devices (e.g., USB mouse, USB
camera).
4 Optical disc drive
(ODD)
Internal optical disc drive; accepts CDs or DVDs.
5 ODD access indicator Lights up when the optical drive is active.
6 ODD eject button Ejects the optical disc from the drive.
7 ODD emergency
eject hole
Insert a paper clip to the emergency eject hole to
eject the optical drive tray when the computer is
off.
8 Kensington lock slot Connects to a Kensington-compatible computer
security lock.
Note: Wrap the computer security lock cable
around an immovable object such as a table or the
handle of a locked drawer. Insert the lock into the
notch and turn the key to secure the lock. Some
keyless models are also available.
Base View 0
Figure 1-5. Base View
Table 1-5. Base View
1 Battery pack Provides power to the computer when the power
cord is unplugged.
2 Battery release latch Releases the battery for removal.
3 HDD/memory
compartment
Houses the computer's hard disk, and memory
modules.
Touchpad Basics 0
Figure 1-6. Touchpad
Move finger across the touchpad (1) to move the cursor. Tapping on the touchpad is
the same as clicking the left button of a mouse.
Press the left (2) and right (3) buttons located beneath the touchpad to perform
selection and execution functions. These two buttons are the equivalent of the left and
right buttons on a mouse.
Table 1-6. Touchpad
Function Touchpad (1) Left Button (2) Right Button (3)
Execute Rapidly tap twice. Quickly click twice.
Select Tap once. Click once.
Access context menu Click once.
Keyboard 0
The keyboard contains an overlay numeric keys, inverted T cursor key, Windows key,
Application key, function lock keys, and hotkeys controlling various computer features.
Figure 1-7. Keyboard
Lock Keys 0
The keyboard has three lock keys which the user can toggle on and off.
Figure 1-8. Keyboard Lock Keys
Table 1-8. Keyboard Lock Keys
Lock Key Description
Caps Lock When On, all typed alphabetic characters appears in uppercase.
Num Lock
Fn+F11
Off by default. When On, the overlay numeric keys acts as a numeric
keypad. If an external keyboard or keypad is present, the Num Lock will
have the following definitions:
When On, the system boots with external keyboard/keypad Num Lock
status On. Internal keyboard overlay numeric keys are disabled.
Windows Keys 0
The keyboard has two keys that perform Windows-specific functions.
Figure 1-9. Windows-specific Keys
Num Lock
Fn+F11
The key can be turned on/off via the internal keyboard (Fn+F11) or the
external keyboard/keypad. Num Lock affects the external
keyboard/keypad only.
Shift state is NOT required for the cursor movement by the numeric
keys.
The state of the Num Lock is not changed by the attachment/removal
(hot plug) of the external keyboard/keypad.
Scroll Lock
Fn+F12
When On, the screen moves one line up or down when pressing the up
or down cursor keys. Scroll Lock is not applicable for all applications.
Table 1-9. Windows-specific Keys
Key Description
Windows
Logo key
Pressed alone, this key has the same effect as clicking on the Windows
Start button; it launches the Start menu. It can also be used with other
keys to provide a variety of functions.
Functions supported by Windows XP, Windows Vista, and Windows 7:
: Open or close the Start menu
+R: Open the Run dialog box
+M: Minimizes all windows
Shift+ +M: Restore minimized windows to the desktop
+F1: Show the Help window
+ E: Open Windows Explorer
+F: Search for a file or folder
+ D: Display the desktop
Ctrl+ +F: Search for computers (if you are on a network)
Table 1-8. Keyboard Lock Keys
Lock Key Description
Hotkeys 0
The computer uses hotkeys or key combinations to access most computer controls. To
activate hotkeys, press and hold the Fn key before pressing the key in the combination.
Figure 1-10. Hotkeys
Windows
Logo key
Ctrl+ +L: Lock your computer (if you are connected to a network
domain), or switch users (if you're not connected to a network domain)
Ctrl+ +Tab: Moves focus from Start menu, to the Quick Launch
toolbar, to the system tray (use or to move focus to items on the
Quick Launch toolbar and the system tray)
+Tab: Cycle through programs on the taskbar
+Break: Display the System Properties dialog box
Functions supported by Windows XP:
+Break: Display the System Properties dialog box
+U: Open the Ease of Access Center window
Application
key
This key has the same effect as clicking the right mouse button; it opens
the application's context menu.
Table 1-10. Hotkeys
Hotkey Icon Function Description
Fn+F3 Communication
device toggle
Toggles the WiFi, 3G and/or Bluetooth functions
On and Off using a pop-up window.
Fn+F4 Sleep Puts the computer in Sleep mode.
Fn+F5 Display off Turns off the LCD back light
Fn+F6 Display toggle Switches the display output between the display
screen, external monitor (if connected) or both.
Fn+F7 Touchpad
toggle
Turns the touchpad On or Off.
Table 1-9. Windows-specific Keys
Key Description
0
Fn+F8 Speaker toggle Turns the speakers On or Off.
Fn+Home Play/Pause Play or pause a selected media file.
Fn+Pg Up Stop Stop playback of the selected media file.
Fn+Pg Dn Previous Return to the previous media file.
Fn+End Next Jump to the next media file.
Fn+ Volume Up Increases the sound volume.
Fn+ Volume Down Dereases the sound volume.
Fn+ Brightness Down Decreases the screen brightness.
Fn+ Brightness Up Increases the screen brightness.
Table 1-10. Hotkeys
Hotkey Icon Function Description
D2D Recovery 0
The Acer Disk to Disk (D2D) recovery function allows you to use the recovery partition to
troubleshoot your computer.
1. Restart the computer.
2. During POST, press F1 to access the BIOS Setup screen.
3. Press to select the Main menu.
4. Press to select the D2D Recovery field and make sure it is set to Enabled.
5. Press F10 to save settings and close the BIOS Setup screen.
6. During POST, press Alt+F10 to enter the system recovery partition. This will display the
eRecovery Management window.
7. Follow the onscreen instructions to return your computer to factory condition.
System Block Diagram 0
Figure 1-11. System Block Diagram
Specification Tables 0
Computer Specifications
Item Metric Imperial
Dimensions
Width 34.2 cm 13.46 in
Depth 24.5 cm 9.64 in
Height 3.39 cm 1.33 in
Weight (equipped with 6-cell
battery pack, HDD, and ODD)
2.23 kg for UMA
2.30 kg for Discrete
4.916 lb for UMA
5.071 lb for Discrete
Input power
Operating voltage 19 V, 65 W for UMA models; 90 W for Discrete models
Operating current (max) 4.74 A
Temperature
Operating (not writing to
optical disc)
0 to 35 C 32 to 95 F
Operating (writing to optical
disc)
5 to 35 C 41 to 95 F
Nonoperating -20 to 60 C -4 to 140 F
Relative humidity
Operating 10% to 90%
Nonoperating 5% to 95%
Maximum altitude (unpressurized)
Operating -15 to 3,048 m -50 to 10,000 ft
Nonoperating -15 to 12,192 m -50 to 40,000 ft
Shock
Operating 125 g, 2 ms, half-sine TBD
Nonoperating 200 g, 2 ms, half-sine TBD
Random vibration
Operating 0.75 g zero-to-peak, 10 to 500 Hz, 0.25 oct/min sweep rate
Nonoperating 1.50 g zero-to-peak, 10 to 500 Hz, 0.25 oct/min sweep rate
NOTE:
Applicable product safety standards specify thermal limits for plastic surfaces. The computer
operates well within this range of temperatures.
System Board
Processor
Item Specification
Core logic
Mobile Intel
HM65Express Chipset
Graphics UMA: Integrated in the Intel
Core Mobile Processor

Discrete: NVIDIA
GeForce
GT N12PGV3/N12GS
LAN
Broadcom NetLink
BCM57785X
USB 2.0
Integrated in the Mobile Intel

Bluetooth Atheros AR3011
Foxconn BRM 2070
Wireless LAN Foxconn BCM 43225
Foxconn Atheros HB97
Intel Centrino Advanced-N 6205 (Taylor Peak)
Audio codec Realtek 271X Gen2
Card reader Built-in
Item Specification
CPU type
Second Generation Intel
Core Mobile Processor Family

Core logic Four execution cores
L1 cache size: Two 32 KB instruction caches and two 32 KB data
caches
L2 cache size: Two 256 KB
L3 cache size: 3 to 8 MB
Chipset
Mobile Intel

Processor Specifications
Heat Sink Fan True Value Table
System Memory
Item CPU
Speed
Cores/
Threads
Max Turbo
Freq
Mfg
Tech
L3
Cache
Max
TDP
Core
Voltage
B710 1.60 GHz 1C/1T 1.60 GHz 32 nm 1.5 MB 35 W 1.1 V
B800 1.50 GHz 2C/2T 1.50 GHz 32 nm 2 MB 35 W 1.1 V
i3-2310M 2.10 GHz 2C/4T 2.10 GHz 32 nm 3 MB 35 W 1.1 V
i7-2630QM 2.00 GHz 4C/8T 2.90 GHz 32 nm 4 MB 45 W 1.1 V
CPU Temperature Fan Speed (RPM) SPL Spec (dBA)
44 2100 28
47 2700 31
58 3000 34
68 3500 37
89 3800 40
Throttling 50%: On = 94 C; Off = 93 C
OS shuts down at 97 C; Hardware shuts down at 87 C
Item Specification
Memory controller
Integrated in the Intel
Core Mobile Processor

Memory size 1-, 2-, or 4 GB
Number of DIMM socket 2
Maximum memory size per socket 4 GB
Maximum system memory size 8 GB
DIMM type DDR3 SDRAM
DIMM speed 1066/1333 MHz
DIMM voltage 1.5 V
DIMM package 204-pin SO-DIMM
Item Specification
Memory Combinations
NOTE:
The preceding table lists possible system memory configurations.
Graphics Controller
VRAM (Discrete models only)
Slot 1 (MB) Slot 2 (MB) Total Memory (MB)
1024 1024 2048
1024 2048 3072
1024 4096 5120
2048 1024 3072
2048 2048 4096
2048 4096 6144
4096 1024 5120
4096 2048 6144
4096 4096 8192
Item Specification
Chipset UMA: Intel
HD Graphics integrated in the Intel
Core
Mobile Processor
Discrete: NVIDIA
GeForce
N12PGV3/N12GS
Item Specification
Models Hynix H5TQ1G63DFR-11C LF, H5TQ2G63BFR-11C LF
Samsung K4W1G1646G-BC11 LF, K4W2G1646C-HC11 LF
VRAM type 512 MB 900 MHz DDR3
1 GB 900 MHz DDR3
2 GB 900 MHz DDR3
System BIOS
Keyboard
Item Specification
BIOS vendor Phoenix
BIOS version v2.1
BIOS ROM type Hardware
BIOS ROM size 4 MB
Protocols supported Legacy BIOS and EFI architectures
ACPI 3.0b compliance
PXE specification v2.1
SMBIOS reference specification v2.5 or later
USB specification revision 1.1, 2.0. and 3.0
ASF specification v2.0 or later
PCI Express base specification revision 2.1
PCI BIOS specification revision 2.1
BIOS Boot specification v1.01
Simple boot flag specification v2.1
System management bus specification v2.0
AHCI support
Microsoft XP/Vista/Windows 7 logo program
Microsoft SLP 1.0 support
Microsoft OA 2.0 and 2.1 support
Item Specification
Type Aspire AC4T Flat keyboard
Total number of keys 88/89/93 keys
Windows logo key Yes
Internal and external USB
keyboard work simultaneously?
Yes
Features Overlay numeric keys
Inverted T cursor keys
Hotkeys for volume and brightness level, media playback,
wireless and sleep functions, and display and touchpad
toggle
Windows and Application keys
Multilanguage support configurable by OEM customer
Hard Disk Drive
Item Specification
Vendor and
models
Hitachi
HTS545025
B9A300,
Seagate
ST9250315
AS, Toshiba
MK2565GS
X, Western
Digital
WD2500BP
VT-22ZEST
0
Hitachi
HTS543232
A7A384/HT
S545032B9
A300,
Seagate
ST9320310
AS/ST320L
T020,
Toshiba
MK3265GS
X/MK3259G
SXP,
Western
Digital
WD3200BP
VT-22ZEST
0/22JJ5T0
Hitachi
HTS545050
B9A300,
Seagate
ST9500325
AS,
Toshiba
MK5059GS
XP/MK5065
GSX,
Western
Digital
WD5000BP
VT-22HXZT
1/22HXZT3
Toshiba
MK6459GS
XP/MK6465
GSX,
Western
Digital
WD6400BP
VT-22HXZT
1/22HXZT3
Hitachi
HTS547575
A9E384,
Seagate
ST9750423
AS, Toshiba
MK7559GS
XP, Western
Digital
WD7500BP
VT-22HXZT
1/22HXZT3
Product series Hitachi Panther 9A300, Eagle 7A384
Seagate Wyatt 9HH132/9hh134
Toshiba Capricorn MKxx65GSX
Western Digital Scorpio Blue
Configuration
Interface SATA, Third Generation
Capacity (GB) 250 320 500 640 750
Bytes per sector 512 512 512 n/a 512, 4096,
n/a, n/a
Data heads 2 3, 2, 2, 2, n/a 4, n/a, 4, n/a 4, n/a n/a, n/a, 4,
n/a
Disks 1 1, 2/1, 1, 1,
n/a
2, n/a, 2, n/a 2, n/a n/a, n/a, 2,
n/a
Performance
Data buffer 8 8 8 8 8, 16, 8, 8
Spindle speed
(RPM)
5400
Media data
transfer rate
(Mbits/sec, max)
875, n/a, n/a,
n/a
875,
875/994,
1175, n/a
875, n/a, n/a,
n/a
n/a, n/a 996, n/a, n/a,
n/a
Interface transfer
rate (MB/sec, max)
300
Power
Requirement 5 VDC
Super-Multi Drive
BD Drive
Item Specification
Vendor and models Panasonic UJ-8B0AW/UJ-8A0/UJ890A
Philips DS-6E2SH
Pioneer TD10RS/TD11RS
Hitachi GT51N/GT32N/GT34N
Interface Slim-type SATA
Transfer rates
DVD-RAM
DVD-R
DVD-R DL
DVD-RW
DVD+R
DVD+R DL
DVD+RW
DVD-ROM Single
Layer
DVD-ROM Dual Layer
CD-R
CD-RW
CD-ROM
Read
5x
8x
6x
6x
8x
6x
8x
24x
16x
Write
5x
8x
8x
8x
8x
8x
8x
8x
8x
24x
24x
24x
Buffer memory 2 MB
Loading mechanism Tray loading
Release mechanism Electrical release (by eject button)
Release by ATAPI command
Emergency release (by emergency eject hole)
Power requirement 5 VDC 0.25%
Item Specification
Vendor and models Panasonic UJ141AL
Sony DS-6E2SH
Performance
Specification
With CD Diskette With DVD Diskette With BD Diskette
Transfer rate
(KB/sec)
Sustained:
Max 36 (24x)
Sustained:
Max 10800 (8x)
Sustained:
Max 27000 (1.6x CLV,
2x CLV, 4x, 6x CAV)
Buffer Memory 2 MB
Interface SA TA
Card Reader
Applicable disc
format
DVD:
DVD-VIDEO, DVD-ROM, DVD-R(4.7GB), DVD-RW(Ver.1.1/1.2),
DVD-RAM, DVD+R, DVD+R DL, DVD+RW, DVD-R DL(Format1/4)
CD:
CD-DA, CD-ROM, CD-ROM XA, PhotoCD (multi session), VideoCD,
CD-Extra (CD+), CD-text, Hybrid SACD
BD:
BD-ROM (1.0), BD-R (1.0), BD-RE (2.0)
Loading
mechanism
Electrical Release (Release Button)
Release by ATAPI command
Emergency Release
Power requirement 5 VDC 0.25%
Item Specification
Controller RTS 5209
Cards supported MultiMediaCard (MMC)
MultiMediaCard Plus (MMCplus)
Secure Digital (SD)
xD-Picture Card (xD)
Memory Stick (MS)
Memory Stick PRO (MS PRO) cards
Manufacturing technology 65 nm
Item Specification
LCD Panel
Supported Display Resolutions
Item Specification
Vendor and models AUO B140XW01 V8 LF
CMI BT140GW01 V6 LF
LPL LP140WH1-TLA2 LF/LP140WH4-TLC1 LF
SAMSUNG LTN140AT01-G04 LF/LTN140AT23-A01 LF
Screen size (diagonal) 355.6 mm (14 in)
Active area 309.4173.95 mm
Display resolution (pixels) HD (136668)
Pixel pitch 0.226 mm
Viewing angle (H/V) 90/50
Brightness 200 nit
Contrast ratio 400:1
Response time
Typical
Maximum
8 ms
16 ms
Typical power consumption
(watt)
3.8- or 4.4 W
Electrical interface 1-channel LVDS
Backlight White LED (WLED)
Weight 350 g
Physical size 323/324 192.5 5.2 mm
Specification UMA Discrete
800600, 60 Hz, 16:9 Yes Yes
1024768, 60 Hz, 16:9 Yes Yes
1280600, 60 Hz, 16:9 No No
1280720, 60 Hz, 16:9 Yes Yes
1280768, 60 Hz, 16:9 Yes Yes
1360768, 60 Hz, 16:9 Yes Yes
1366768, 60 Hz, 16:9 Yes Yes
Audio Codec
Audio Interface
Webcam
Item Specification
Controller Conexant CX-20584
Features 98 dB Signal-to-Noise Ratio (A-weighting) for DAC output
90 dB Signal-to-Noise Ratio (A-weighting) for ADC input
Internal Digital Power support: 3.3 V digital core power;
1.53.3 V digital IO power for HDA link; 3.05.0 V analog
power; 3.05.0 V power stage voltage
Acoustic Echo Cancellation (AEC), Noise Suppression (NS),
and Beam Forming (BF) technologies for voice application
48-pin green QFN package
Item Specification
Controller Conexant CX-20584
Audio onboard Yes
Audio channel Stereo
Resolution 18 bit stereo full duplex
Compatibility High Definition Audio Specification
Sampling rate 1 Hz resolution VSR (Variable Sampling Rate)
Internal microphone Yes
Internal speaker/quantity Yes, two speakers
Item Specification
Vendor and models Chicony CH_6A1(CSP)_SN234 or CH_HY161_AU
Lite-On LT_2659_AU
Suyin SY_6A1(CSP)_SP or SY_HN161_AU
Resolution 1.3 MP HD
LAN
Wireless LAN
Bluetooth
Item Specification
LAN controller
Broadcom NetLink
BCM57785X
LAN connector type RJ-45
LAN connector location Right side
Features 10/100/1000BASE-T triple-speed MAC
Compliant with IEEE standards
Compliant with IEEE 802.3az draft standard for Energy
Efficient Ethernet (EEE)
ACPI-compliant Wake on LAN support
Item Specification
Module Foxconn BCM 43225/BCM 43227/Atheros HB97/Atheros HB95BG
Foxconn Atheros HB97
Intel Centrino Advanced-N 6205/633AN
Wilmax 612BNXHMWG/622AGXHRUG/622ANXHMWG
Frequency band 2.4 GHz
Protocols and data
rates supported
802.11b 1-11 Mbps
802.11g 6-54 Mbps
802.11n 6.5-300 Mbps
Interface PCI Express
Form factor Compact Half-Mini Card
Antennae Yes, two routed in the display assembly
Item Specifications
Module Atheros BU12/BU22
Broadcom BCM2072/BCM2070
Version Bluetooth 2.0 + EDR Bluetooth 3.0 + HS
Interface USB 2.0 USB 2.0
Data transfer rate 2.1 Mbit/s 24 Mbps
Radio frequency 2.4 GHz 2.4 GHz
CMOS technology 0.13 65 nm
USB Interface
HDMI Port
Expansion Card
System LED Indicators
Item Specification
Controller USB 2.0 Integrated in the Mobile Intel
HM65/HM67/QM67
Express Chipset
Number and location of USB
port
USB 2.0 One (right side)
USB 3.0 Two (left side)
EHCI 2
Output current 1.0A for each connector
Item Specification
Compliance level HDMI 1.4a
Data throughput Up to 16.7 million colors
Number of HDMI port 1
Location Left side
Item Specification
Form factor PCI Express Mini Card
Number of slot 1
Supported card WLAN or WiMAX module
Item Specification
Power status Solid blue: The computer is turned on.
Blinking amber: The computer is in power-saving mode.
Indicator off: The computer is turned off.
Battery status AC adapter connected:
Solid blue: The battery charge is at full capacity.
Solid amber: Battery charging.
Blinking amber: Battery is in abnormal stop charge or battery
is in low power state.
AC adapter disconnected:
Blinking amber: Battery charge is in critically low state
Indicator off: Discharging state.
HDD activity Flashes blue when there is hard drive activity.
Wireless connectivity Flashes amber when there is an active wireless connection.
Battery Pack
AC Adapter
Item Specification
Vendor and models LGC AS10D Main Common ID:AS10D81
Panasonic AS10D Main Common ID:AS10D51
Samsung AS10D Main Common ID:AS10D61
Sanyo AS10D Main Common ID:AS10D31
Simplo AS10D Main Common ID:AS10D
Simplo AS10D Main Common ID:AS10D71
Simplo AS10D Main Common ID: AS10D73
Sony AS10D Main COMMON ID:AS10D41
Battery type Lithium-ion
Pack capacity 4400 mAh
Number of battery cell 6
Package configuration 3S2P
Item Specification
Input rating UMA: 65 W
Discrete: 90 W
Input AC current (max) 100-240 V, 1.5 A, 50-60 Hz
Output 19 V, 2-pin
System Power Management
System DMA Specification
Item Specification
Power management system ACPI 3.0-compliant
Power global states G3 Mechanical Off - This off state is entered through a
mechanical means; no electrical current is running through
the circuitry and it can be worked on without damaging the
hardware or endangering service personnel. Except for the
real-time clock, power consumption is zero.
G2/S5 Soft Off - OS initiated shutdown. The computer
consumes a minimal amount of power. No user mode or
system mode code is run. It is not safe to disassemble the
machine in this state.
G1 Sleeping - The computer consumes a small amount of
power, user mode threads are not being executed, and the
system appears to be off. It is not safe to disassemble the
machine in this state
G0 Working - The computer dispatches user mode
(application) threads and they execute. It is not safe to
disassemble the machine in this state.
S4 Non-Volatile Sleep - Also known as hibernation state. A
special global system state that allows system context to be
saved and restored (relatively slowly) when power is lost to
the mainboard. It is not safe to disassemble the machine in
this state.
Legacy Mode Power Management
DMA0 Free
DMA1 Free
DMA2 Free
DMA3 Free
DMA4 Direct memory access controller
DMA5 Free
DMA6 Free
DMA7 Free
System Interrupt Specification
Hardware IRQ System Function
IRQ0 System timer
IRQ1 Standard PS/2 keyboard
IRQ2 Not in use
IRQ3 Not in use
IRQ5 Not in use
IRQ6 Not in use
IRQ7 Not in use
IRQ8 System CMOS/real time clock
IRQ9 Broadcom xD Picture Card Host Controller
IRQ10 Not in use
IRQ11 Not in use
IRQ12 PS/2 port Touchpad
IRQ13 Numeric data processor
IRQ14 Not in use
IRQ15 Not in use
System IO Address Map
I/O address (hex) System Function (shipping configuration)
0000 - 001F Direct Memory Access Controller
0000- 0CF7 PCI bus
0020- 0021 Programmable Interrupt Controller
002C - 002D Programmable Interrupt Controller
002E - 002F Motherboard resources
003C - 003D Programmable Interrupt Controller
0040 - 0043 System Timer
004E - 004F Motherboard resources
0050- 0053 System Timer
0060- 0060 Standard PS/2 Keyboard
0061- 0061 Motherboard resources
0062- 0062 Microsoft ACPI-Compliant Embedded Controller
0064- 0064 Standard PS/2 Keyboard
0066- 0066 Microsoft ACPI-Compliant Embedded Controller
0068- 006F Motherboard resources
0070- 0077 System CMOS/real time clock
0081- 0091 Direct Memory Access Controller
0093- 009F Direct Memory Access Controller
00A0- 00A1 Programmable Interrupt Controller
00AC - 00AD Programmable Interrupt Controller
00B0- 00B1 Programmable Interrupt Controller
00B2- 00B3 Motherboard resources
00BC - 00BD Programmable Interrupt Controller
00C0- 00DF Numeric data processor
03B0- 03BB Intel HD Graphics
03C0- 03DF Intel HD Graphics
0400 - 0453 Motherboard resources
0454 - 0457 Motherboard resources
0458 - 047F Motherboard resources
04D0 - 04D1 Programmable Interrupt Controller
0D00 - FFFF PCI bus
2000 - 203F Intel HD Graphics Family
2060 - 207F Intel Mobile Express Chipset SATA AHCI Controller
2080 - 2087 Intel Mobile Express Chipset SATA AHCI Controller
2088 - 208F Intel Mobile Express Chipset SATA AHCI Controller
EFA0 - EFBF Intel 6 Series/C200 Series Chipset Family SMBus Controller
FFFF - FFFF Motherboard resources
FFFF - FFFF Motherboard resources
I/O address (hex) System Function (shipping configuration)
CHAPTER 2
System Utilities
2-2
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
BIOS Flash Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . 2-14
Removing the HDD Password. . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Removing the BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Using DMI Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
LAN EEPROM Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
System Utilities 2-3
System Utilities
BIOS Setup Utility 0
This utility is a hardware configuration program built into a computers BIOS (Basic
Input/Output System).
The utility is pre-configured and optimized so most users do not need to run it. If configuration
problems occur, the setup utility may need to be run. Refer to Chapter 4, Troubleshooting
when a problem arises.
To enter this utility, during POST (power-on self-test), press F2 when the prompt appears on
the bottom of screen.
The default setting of the F12 Boot Menu is Disabled. To change the boot device without
entering the BIOS Setup Utility, set the parameter to Enabled. During the next POST, press
F12 to enter the multi-boot menu.
Navigating the BIOS Utility 0
The BIOS Setup Utility has five menu options, namely:
Information
Main
Security
Boot
Exit
Perform the following actions to navigate through the BIOS Setup Utility:
Press to select items in the menu bar.
Press to select an item in the menu screen or in an option box.
Press F5 or F6 to change the parameter value.
Press Esc to exit from the Setup Utility.
Press F9 to load the default settings.
Press F10 to save changes and exit from the Setup Utility.
NOTE: NOTE:
Parameter values enclosed in square brackets [ ] can be change. Navigation
keys appear on the bottom of the screen. Read the item specific help on the
right area of the screen before making changes to the parameter values.
NOTE: NOTE:
System information can vary depending on the computer model.
2-4 System Utilities
BIOS Menus 0
This section describes the Phoenix SecureCore Tiano BIOS Setup Utility menu tabs.
NOTE: NOTE:
The screenshots used in this chapter are for reference only. Actual values can
vary depending on the computer model.
Information 0
This tab shows a summary of the computers hardware information.
Figure 2-1. Hardware Information
Table 2-1. Hardware Information
Parameter Description
CPU Type Model name and core frequency of the installed processor
CPU Speed Core frequency of the installed processor
HDD Model Name Model name of the installed hard drive
HDD Serial Number Serial number of the installed hard drive
ATAPI Model Name Model name of the installed optical device
System BIOS Version Current system BIOS version
VGA BIOS Version Current firmware version of the system VGA
KBC Version Current keyboard controller version
Serial Number Serial number of the computer
Asset Tag Number Asset tag number of the computer
Product Name Model name of the computer
Manufacturer Name Computer manufacturer
UUID The universally unique identifier tag assigned to the computer
Table 2-1. Hardware Information (Continued)
Main 0
Use this tab to set the system time and date, enable or disable boot options, and enable or
disable the D2D recovery feature.
Figure 2-2. BIOS Main
Table 2-2. BIOS Main
Parameter Description Format/Option
System Time System time expressed in 24-hour format Format: HH:MM:SS
(hour:minute:second)
System Date System date Format MM/DD/YYYY
(month/day/year)
Total Memory Total system memory available
Video Memory System memory allocated for graphics
processing
Quiet Boot Show the original equipment manufacturer

(OEM) screen during system boot instead of
the typical POST screen
Option: Enabled or
Disabled
Network Boot Option to boot system from LAN Option: Enabled or
Disabled
F12 Boot Menu Option to enter the Boot menu during POST Option: Enabled or
Disabled
D2D Recovery Option to use the D2D Recovery function Option: Enabled or
Disabled
SATA Mode Option to set the SATA controller mode Option: AHCI or IDE
Security 0
Use this tab to safeguard and protect the computer from unauthorized use.
Figure 2-3. BIOS Security
NOTE: NOTE:
When prompted to enter the password, three attempts are allowed before
system halts. Resetting the BIOS password may require the user to return the
computer to its dealer.
Table 2-3. BIOS Security
Parameter Description Option
Supervisor Password Is Supervisor password setting Clear or Set
User Password Is User password setting Clear or Set
HDD Password State Hard drive password setting Clear or Set
Set Supervisor Password Option to set the supervisor password
Set User Password Option to set a user password
Set HDD Password Option to set the hard drive password
Password on Boot Option to enable password requirement during
system boot
Enabled or
Disabled
Setting a Password 0
Follow the succeeding instructions to set the user or supervisor passwords.
1. Press to highlight a Set _______ Password parameter and press Enter. The Set
_______ Password dialog box appears.
Figure 2-4. Set Supervisor Password
2. Type a new password in the Enter New Password field and press Enter. Passwords
are not case sensitive and the length must not exceed eight alphanumeric characters
(A-Z, a-z, 0-9).
3. Retype the password in the Confirm New Password field and press Enter.
IMPORTANT:
+
Use care when typing a password. Characters do not appear on the screen.
4. Press Enter.
NOTE: NOTE:
Users can choose to enable the Password on Boot parameter.
5. Press F10 to save changes and exit from the BIOS Setup Utility.
Removing a Password 0
Perform the following:
2. Type the current password in the Enter Current Password field and press Enter.
3. Press Enter twice without typing anything in the Enter New Password and Confirm
New Password fields.
Set Supervisor Password
Enter New Password [ ]
Confirm New Password [ ]
Enter Current Password [ ]
Changing a Password 0
2. Type the current password in the Enter Current Password field and press Enter.
3. Type the new password in the Enter New Password field.
4. Retype the password in the Confirm New Password field.
Figure 2-7. Setup Notice
5. Press Enter. Computer sets Supervisor Password parameter to Set.
NOTE: NOTE:
Users can choose to enable the Password on Boot parameter.
Enter Current Password [ ]
Setup Notice
Changes have been saved.
[Continue]
Boot 0
Use this tab to set the preferred drive sequence in which the Setup Utility attempts to boot the
operating system. By default, the computer searches for boot devices in the following order:
1. Hard disk drive
2. Optical disc drive
3. Network boot
4. External USB hard drive
5. External USB optical drive
6. External USB bootable device
Press to select a device and press F5 or F6 to move it up or down the list.
Figure 2-8. BIOS Boot
Exit 0
Use the Exit tab to save or discard changes and close the BIOS Setup Utility.
Figure 2-9. BIOS Exit
Table 2-4. Exit Parameters
Exit Saving Changes Close the BIOS Setup Utility and save the setup changes.
Exit Discarding Changes Close the BIOS Setup Utility without saving the setup changes.
Load Setup Default Load the default values for all setup items.
Discard Changes Load the previous values for all setup items.
Save Changes Save the setup changes.
BIOS Flash Utilities 0
BIOS Flash memory updates are required for the following conditions:
New versions of system programs
New features or options
Restore a BIOS when it becomes corrupted.
Use the Flash utility to update the system BIOS Flash ROM.
NOTE: NOTE:
If a Crisis Recovery Disc is not available, create one before Flash utility is used.
NOTE: NOTE:
Do not install memory related drivers (XMS, EMS, DPMI) when Flash is used.
NOTE: NOTE:
Use AC adaptor power supply when running Flash utility. If battery pack does
not contain power to finish loading BIOS Flash, do not boot system.
Perform the following to run Flash.
1. Rename the BIOS file as XXXXXXX.FD.
2. Copy the XXXXXXX.FD file to a bootable USB device containing the Crisis Recovery
disk files.
3. Turn off the computer.
4. Insert the USB device containing the renamed BIOS file and the Crisis Recovery disk files
to any USB port.
5. Press and hold the Fn + Esc keys (this is the BIOS recovery hotkey), then press the
power button.
6. Release the Fn + Esc keys after POST.
NOTE: NOTE:
Flash utility has auto execution function.
DOS Flash Utility 0
Perform the following to use the DOS Flash Utility:
1. Press F2 during boot to enter Setup Menu.
2. Select Boot Menu to modify boot priority order.
Example: If using USB HDD to Update BIOS, move USB HDD to position 1.
3. Insert the USB HDD and reboot computer.
4. Execute <BIOS.BAT> to update BIOS.
WinFlash Utility 0
Perform the following to use the WinFlash Utility:
1. Double click the WinFlash executable file.
2. Click OK to begin the update.
Remove HDD/BIOS Password Utilities 0
This section explains how to remove the HDD and BIOS passwords.
Removing the HDD Password 0
NOTE: NOTE:
If the incorrect HDD password is entered three times in succession, an error is
generated. (Figure 2-11)
Figure 2-11. Password Error Status
To reset the HDD password:
1. Open the computer in a DOS environment.
2. Type the following command:
A\> unlock6 XXXXX 00
Figure 2-12. Unlock Key Code
3. Press Enter to display the command options.
Figure 2-13. Password Encoding
Password Error Status
HDD password error code
4. Select option 2 (upper case ASCII code) and press Enter.
5. Write down the generated master password.
6. Reboot the computer.
7. In the HDD password prompt, type the master password generated in step 5, then press
Enter.
Removing the BIOS Passwords 0
To clear a lost BIOS password (user or supervisor password), you need to short the clear
password hardware gap (G2201) located on the mainboard. Refer to the Clearing the BIOS
Passwords on page 5-6 section for detailed instructions.
Figure 2-14. G2201 Hardware Gap
G2201
Clearing the BIOS Passwords 0
1. Shut down the computer and disconnect the AC adapter and all other peripherals from the
computer.
2. Removing the battery pack and lower case cover.
3. If the Mini Card slot is occupied, remove the installed wireless module and locate the
G2201 gap.
4. Use an electrical conductivity tool to short the two contacts on the hardware gap together.
5. While resting the tool on the two contacts, plug one end of the AC adapter into the DC-in
jack and plug one end to an electrical outlet.
6. Press the button to turn on the computer.
7. After the BIOS POST, remove the tool from the hardware gap.
8. Reinstall the battery pack and the lower case cover.
9. Turn on the computer and press F2 during bootup to access the Setup Utility. If no
password prompt appears, the BIOS passwords have been cleared. If the prompt
appears, repeat steps 4-9 until the BIOS passwords have been cleared.
10. Press F9 to load the system defaults.
11. Press F10 to save the changes you made and close the Setup Utility.
12. If a wireless module was removed, reinstall it.
Using DMI Tools 0
The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM
(Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool for hardware
management.
LAN EEPROM Utility 0
LAN EEPROM Utility enables to change the MAC address.
Perform the following steps to use the LAN EEPROM Utility:
1. Create a DOS bootable USB HDD.
2. Copy the contents of the MAC folder to the HDD and remove the HDD form the computer.
3. Reboot the computer and press F2 during the boot sequence to enter the setup menu.
4. Select the Boot menu item and move the entry USB HDD to the first position.
5. Connect the USB HDD and reboot the computer.
6. At the command prompt, navigate to the MAC folder.
7. Execute the < MAC.BAT> file.
8. At prompt type in MAC address.
9. Press Enter.
10. Reboot when the process has completed.
CHAPTER 3
Machine Maintenance
3-2
Machine Disassembly and Replacement . . . . . . . . . . . . . . . . . . 3-3
Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Replacement Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Pre-disassembly Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
External Module Disassembly Process . . . . . . . . . . . . . . . . . . . 3-6
External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . 3-6
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Removing the ODD Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Removing the Back Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Removing the HDD Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Removing the Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . 3-18
Removing the Palmrest Module/Upper Case . . . . . . . . . . . . . . 3-19
Removing the Touchpad Board. . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Removing the Left & Right Speakers. . . . . . . . . . . . . . . . . . . . . 3-23
Removing the Power Button Board . . . . . . . . . . . . . . . . . . . . . . 3-25
Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Removing the Mainboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . 3-37
LCD Module Disassembly Flowchart. . . . . . . . . . . . . . . . . . . . . 3-37
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
Removing the Camera Board . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
Removing the Microphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
Removing the Antenna Cable . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44
Removing the LCD Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
Removing the LCD FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . 3-46
LCD Module Reassembly Process . . . . . . . . . . . . . . . . . . . . . . . 3-47
Replacing the Antenna Cable . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
3-3
Replacing the Microphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
Replacing the Camera Board . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Replacing the LCD FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
Replacing the LCD Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52
Replacing the LCD Bezel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
Main Unit Reassembly Process. . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-58
Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . 3-59
Replacing the Mainboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-61
Replacing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-63
Replacing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . 3-64
Replacing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-65
Replacing the Power Button Board . . . . . . . . . . . . . . . . . . . . . . 3-66
Replacing the Left & Right Speakers. . . . . . . . . . . . . . . . . . . . . 3-68
Replacing the Touchpad Board . . . . . . . . . . . . . . . . . . . . . . . . . 3-70
Replacing the Palmrest Module/Upper Case. . . . . . . . . . . . . . . 3-71
External Module Reassembly Process . . . . . . . . . . . . . . . . . . . . 3-74
Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-74
Replacing the Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . 3-76
Replacing the WLAN Module. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-77
Replacing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-79
Replacing the Base Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-81
Replacing the ODD Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-82
Replacing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-84
3-4
Machine Maintenance 3-5
Machine Maintenance
Machine Disassembly and Replacement 0
This chapter contains step-by-step procedures on how to disassemble the notebook
computer for maintenance and troubleshooting.
Cable paths and positioning may not represent the actual model. During the removal and
installation of the components, ensure all available cable channels and clips are used and
that the cables are replaced in the same position.
The screws for the different components vary in size. During the disassembly process, group
the screws with the corresponding components to avoid mismatch when putting back the
components.
The product previews seen in the disassembly procedures may not represent the final
product color or configuration.
Recommended Equipment 0
To disassemble the computer, the following tools are suggested:
Wrist grounding strap and conductive mat for preventing electrostatic discharge
Non-marring scribe
Phillips screwdriver
Flat-blade screwdriver
Plastic flat screwdriver
Plastic tweezers
Cyanoacrylate glue
Replacement Requirements 0
NOTE: NOTE:
Cabling and components require adhesive to be applied during the replacement and
reassembly process.
3-6 Machine Maintenance
Pre-disassembly Instructions 0
Before proceeding with the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
Figure 3-1. AC Adapter
3. Remove any dummy cards that are present.
4. Place the system on a flat, stable surface.
Disassembly Process 0
The disassembly process is divided into the following stages:
External Module Disassembly
Main Unit Disassembly
LCD Module Disassembly
The flowcharts provided in the succeeding disassembly sections illustrate the entire
disassembly sequence. Observe the order of the sequence to avoid damage to any of the
hardware components. For example, if you want to remove the main board, you must first
remove the keyboard, then disassemble the inside assembly frame in that order.
Table 3-1. Main Screw List
Screw Quantity Acer Part Number
M2 x L3 4 86.E1562.2R0
M2 x L3 (black) 12 86.00F80.723
M2.5 x L4 4 86.00H36.534
M2.5 x L5 2 86.00F87.735
M2.5 x L6 21 86.00E12.536
M3 x L4 2 86.9A524.4R0
Special Screw 1 86.9A563.3R0
Thermal Screw 6 N/A
External Module Disassembly Process 0
External Modules Disassembly Flowchart 0
Figure 3-2. External Modules Disassembly Flowchart
Table 3-2. Screw List
Step Screw Quantity Acer Part Number
ODD Module Disassembly M2.5 x L6 1 86.00E12.536
Back Cover Disassembly M2.5 x L6 3 86.00E12.536
Keyboard Disassembly M2.5 x L6 2 86.00E12.536
REMOVE BATTERY
PACK
DIMM
MODULES
WLAN
BOARD
HDD
MODULE
ODD
MODULE
BACK
COVER
KEYBOARD
Removing the Battery Pack 0
1. Turn the computer over so that the base is facing up.
2. Slide and hold the battery release latch to release the battery pack (1).
3. Lift the battery pack from its bay (2).
Figure 3-3. Battery Pack
NOTE: NOTE:
The battery has been highlighted with the yellow oval in Figure 3-3. Remove the battery
and follow local regulations for disposal.
Removing the ODD Module 0
1. Perform the Removing the Battery Pack procedure described on page 3-9.
2. Remove the screw securing the optical drive module to the system.
Figure 3-4. ODD Module Screw
3. Slowly pull out the ODD module from the ODD drive bay.
Figure 3-5. ODD Module
Table 3-4. Screw
Step Screw Quantity Screw Type
ODD Module Disassembly M2.5 L6 1
4. Remove the screw securing the ODD bracket.
Figure 3-6. ODD Bracket Screw
5. Detach the bracket from the module.
Figure 3-7. ODD Bracket
6. Pry the ODD bezel off the module.
Figure 3-8. ODD Bezel
Table 3-6. Screw
ODD Bracket Disassembly M2 L3 1
Removing the Back Cover 0
2. Remove the screws securing the back cover.
Figure 3-9. Back Cover Screws
3. Insert a non-marring plastic scribe on the base doors notch to release the back cover (1),
and then remove the cover from the computer (2).
Figure 3-10. Back Cover
Table 3-9. Screws
Back Cover Disassembly M2.5 L6 3
Removing the HDD Module 0
1. Perform the Removing the Back Cover procedure described on the preceding section.
2. Remove the HDD screw.
Figure 3-11. HDD Module Screw
3. Grasp the gray tab and use it to disengage the HDD from its connector and then remove
the HDD assembly from its compartment.
Figure 3-12. HDD Module
Table 3-11. Screw
HDD Module Disassembly M2 L3 1
4. Remove the two screws securing the HDD bracket.
Figure 3-13. HDD Bracket Screws
5. Detach the bracket from the HDD module.
Figure 3-14. HDD Bracket
Table 3-13. Screws
HDD Bracket Disassembly M3 L4 2
Removing the WLAN Module 0
1. Perform the Removing the Back Cover procedure described on page 3-12.
2. Unplug the two (2) antenna cables from the WLAN module.
Figure 3-15. WLAN Module Antennas
IMPORTANT:
+
For reference during machine reassembly, note which cable color
corresponds to the main (black) and auxiliary (white) connectors.
3. Remove the screw securing the WLAN module.
Figure 3-16. WLAN Module Screw
Table 3-16. Screw
WLAN Module Disassembly M2 L3 1
4. Remove the WLAN module from the slot.
Figure 3-17. WLAN Module
Removing the Memory Modules 0
1. Perform the Removing the Back Cover procedure described on page 3-12.
2. Push out the latches on both sides of the memory slot until the module tilts upward.
Figure 3-18. Memory Module Latches
3. Remove the memory module from the slot.
Figure 3-19. Memory Modules
NOTE: NOTE:
A circuit board that is > 10cm
2
has been highlighted with a yellow rectangle in
Figure 3-19. Follow the local regulations for disposing this type of circuit board.
4. Repeat Steps 2 & 3 to remove the remaining memory module.
Removing the Keyboard 0
IMPORTANT:
+
The keyboard is easily warped or damaged during the removal process. Take
care not to use excessive force when removing.
2. Remove the screws securing the keyboard.
Figure 3-20. Keyboard Screws
3. Turn the computer over and open the LCD panel.
Table 3-20. Screws
Keyboard Disassembly M2.5 L6 2
4. Use a non-marring plastic flat-blade screwdriver to push the latches on the top side of the
keyboard.
Figure 3-21. Keyboard Latches
5. Turn the keyboard over (1) and carefully place it on top of the palmrest. Release the
connector latch (2), and then disconnect the cable (3).
Main Unit Disassembly Process 0
Main Unit Disassembly Flowchart 0
Figure 3-23. Main Unit Disassembly Flowchart
Palmrest Module/Upper Case Disassembly M2 L3 3 86.00F80.723
M2.5 L6 10 86.00E12.536
Power Button Board Disassembly M2 L3 1 86.00F80.723
Speakers Disassembly M2 L3 4 86.E1562.2R0
Mainboard Disassembly M2 L3 1 86.00F80.723
Thermal Module Disassembly 5
LCD Module Disassembly M2 L3 4 86.00F80.723
EXTERNAL MODULE
RTC
BATTERY
BLUETOOTH
MODULE
USB
BOARD
HEATSINK
MODULE
CPU
LCD
MODULE
MAIN
BOARD
POWER
BUTTON
BOARD
SPEAKER
MODULE
TOUCHPAD
MODULE
PALM REST / UPPER
CASE
Removing the Palmrest Module/Upper Case 0
1. Perform the External Module Disassembly Process procedures described on pages 3-8
to 3-18.
2. Remove the base side screws securing the upper case.
Figure 3-24. Upper Case Screws Base Side
Table 3-24. Screws
Upper Case Disassembly M2 L3 (Red) 3
M2.5 L6 (Blue) 9
4. Remove the screw securing the upper case.
Figure 3-25. Upper Case Screw Top Side
5. Open the connector latch for the power button board (1) and then disconnect the cable (2).
Figure 3-26. Power Button Board Cable
Table 3-25. Screw
Upper Case Disassembly M2.5 L6 1
6. Open the connector latch for the touchpad board (1) and then disconnect the cable (2).
Figure 3-27. Touchpad Cable
7. Carefully lift the upper case from the lower case.
Figure 3-28. Upper Case
Removing the Touchpad Board 0
1. Perform the Removing the Palmrest Module/Upper Case procedure described on
page 3-21.
2. Open the connector latch for the touchpad board (1) and then disconnect the cable (2).
3. Insert a small flat-blade screwdriver between the touchpad board and the upper case, and
carefully pry the board loose. Remove the touchpad board from the palm rest.
Figure 3-30. Touchpad Board
NOTE: NOTE:
2
Removing the Left & Right Speakers 0
page 3-21.
2. Disconnect the speaker cable from the power button board.
Figure 3-31. Speaker Cable
3. Release the speaker cables from the tape securing it.
Figure 3-32. Speaker Cable Adhesive Tape
4. Remove the four screws securing the left and right speakers to the upper case.
Figure 3-33. Speaker Screws
5. Gently lift the left and right speakers and remove it from the upper case.
Figure 3-34. Speakers
Table 3-33. Screws
Speakers Disassembly M2 L3 4
Removing the Power Button Board 0
page 3-21.
2. Remove the adhesive tape securing the power button board.
Figure 3-35. Power Button Adhesive Tape
3. Open the connector latch for the power button board (1) and then disconnect the cable (2).
Figure 3-36. Power Button Cable
4. Remove the screw securing the power button board.
Figure 3-37. Power Button Board Screw
5. Remove the power button board from the upper case.
Table 3-33. Screw
Power Button Board Disassembly M2 L3 1
Removing the USB Board 0
page 3-21.
2. Release the latches (1) from the mainboard and the USB board, then disconnect the USB
cable (2).
Figure 3-38. USB Board Cable
3. Press the latch (1) securing the USB board to the lower case and gently lift the USB board
from the lower case (2).
Figure 3-39. USB Board
NOTE: NOTE:
2
Removing the Bluetooth Module 0
page 3-21.
2. Disconnect the Bluetooth cable from the mainboard (1).
Figure 3-40. Bluetooth Cable Mainboard Connection
3. Detach the Bluetooth module from the mainboard (2).
4. Disconnect the Bluetooth cable from the module.
Figure 3-41. Bluetooth Cable Module Connection
Removing the RTC Battery 0
page 3-21.
2. Remove the adhesive tape (1) securing the RTC battery.
Figure 3-42. RTC Battery
NOTE: NOTE:
The battery has been highlighted with the yellow oval in Figure 3-42. Remove the
battery and follow local regulations for disposal.
3. Gently lift and remove the RTC battery (2) from its socket.
Removing the Mainboard 0
page 3-21.
2. Perform the Removing the USB Board procedure described on page 3-29.
3. Perform the Removing the Bluetooth Module procedure described on page 3-30.
4. Perform the Removing the RTC Battery procedure described on page 3-31.
5. Disconnect the LCD cable from the main board.
Figure 3-43. LCD Cable
6. Remove the screw securing the mainboard.
Figure 3-44. Mainboard Screw
Table 3-44. Screw
Mainboard Disassembly M2 L3 1
7. Gently tilt the mainboard and lift it out of the lower case.
Figure 3-45. Mainboard
NOTE: NOTE:
A circuit board that is >10 cm2 has been highlighted with a yellow rectangle in
8. Disconnect the DC input cable from the mainboard.
Figure 3-46. DC Input Cable
Removing the Thermal Module 0
1. Perform the Removing the Mainboard procedure described on the preceding section.
2. Disconnect the thermal module fan cable from the mainboard.
Figure 3-47. Fan Cable
3. Loosen the spring-loaded captive screws securing the thermal module. Follow the screw
sequence indicated on Figure 3-48.
Figure 3-48. Thermal Module Screws
Table 3-48. Screws
Thermal Module Disassembly 5
4. Gently lift and remove the thermal module from the mainboard.
Figure 3-49. Thermal Module
Removing the CPU 0
1. Perform the Removing the Mainboard procedure described on page 3-32.
2. Perform the Removing the Thermal Module procedure described on page 3-34.
3. Use a flat-blade screwdriver to turn the CPU socket lock screw counter-clockwise.
Figure 3-50. CPU Socket Screw
4. Remove the CPU from the mainboard.
Figure 3-51. CPU
Removing the LCD Module 0
1. Perform the Removing the Mainboard procedure described on page 3-32.
2. Release the WLAN antenna cables from the latches that secure them to the lower case.
Figure 3-52. WLAN Antenna Cables - Outer Latches
3. Gently pull out the WLAN antenna cables from the hole; remove the tapes securing the
cables and release the cables from the latches.
Figure 3-53. WLAN Antenna Cables - Inner Latches and Tapes
4. Remove the four screws securing the LCD module.
Figure 3-54. LCD Module Hinge Screws
5. Remove the LCD module from the lower case.
Figure 3-55. LCD Module
Table 3-54. Screws
LCD Module Disassembly M2 L3 4
LCD Module Disassembly Process 0
LCD Module Disassembly Flowchart 0
Figure 3-56. LCD Module Disassembly Flowchart
LCD Bezel Disassembly M2.5 x L5 2 86.00F87.735
LCD Panel Disassembly M2.5 x L4 4 86.00H36.534
LCD Bracket Disassembly M2 x L3 4 86.00F80.723
LCD
BOARD
LCD
BACK PANEL
LCD PANEL ASSEMBLY
LCD BEZEL
LCD MODULE
MICROPHONE
WEB
CAMERA
ANTENNA
LCD FPC
CABLE
LCD
BRACKETS
Removing the LCD Bezel 0
1. Perform the Removing the LCD Module procedure described on page 3-37.
2. Remove the screw rubber covers on the lower corners of the LCD bezel.
Figure 3-57. LCD Bezel Screw Covers
3. Remove the screws on the lower corners of the LCD bezel.
Figure 3-58. LCD Bezel Screws
Table 3-58. Screws
LCD Bezel Disassembly M2.5 L5 2
4. Carefully pry loose the LCD bezel from the LCD cover (1). Start on the bottom side,
continue to the left and right sides, and finally the top side. Remove the front panel (2).
Figure 3-59. LCD Bezel
Removing the LCD Panel 0
1. Perform the Removing the LCD Bezel procedure described on page 3-40.
2. Remove the screws securing the LCD panel.
Figure 3-60. LCD Panel Screws
3. Detach the webcam cable from the webcam module (1) and disconnect the microphone
cable (2).
Figure 3-61. Webcam & Microphone Cables
Table 3-60. Screws
LCD Panel Disassembly M2.5 L4 4
4. Release the LCD cable from the latch located near the hinge.
5. Gently lift and remove the LCD panel with brackets from the back panel.
Figure 3-63. LCD Panel
Removing the Camera Board 0
1. Perform the Removing the LCD Panel procedure described on page 3-42.
2. Carefully pry the camera board off the LCD back panel.
Figure 3-64. Camera Board
Removing the Microphone 0
2. Release the microphone cable from the adhesive tapes securing them.
Figure 3-65. Microphone Adhesive Tapes
3. Carefully pry the microphone off the LCD back panel.
Figure 3-66. Microphone
Removing the Antenna Cable 0
2. Release the antenna cable from the latches and adhesive tapes securing them.
Figure 3-67. Antenna Cable
Removing the LCD Brackets 0
2. Remove the four screws (1) securing the left and right LCD brackets; then remove the left
and right brackets (2).
Figure 3-68. LCD Bracket Screws
Table 3-68. Screws
LCD Bracket Disassembly M2 L3 4
Removing the LCD FPC Cable 0
2. Detach all the adhesive tapes securing the FPC cable to the back of the LCD Panel.
Figure 3-69. FPC Cable Adhesive Tapes
3. Disconnect the FPC cable from the LCD panel.
Figure 3-70. FPC Cable
LCD Module Reassembly Process 0
Replacing the Antenna Cable 0
1. Secure the antenna cable to the latches on the LCD back panel and place an adhesive
tape on its end as shown.
Figure 3-71. Antenna Cable
Replacing the Microphone 0
1. Gently place the microphone on its socket at the LCD back panel and press it down to
secure it in place.
Figure 3-72. Microphone
2. Secure the microphone cables with adhesive tapes as shown.
Figure 3-73. Microphone Adhesive Tapes
Replacing the Camera Board 0
1. Place the camera board on its socket at the LCD back panel and press it down to secure it
in place.
Figure 3-74. Camera Board
Replacing the LCD FPC Cable 0
1. Connect the LCD FPC cable to the LCD board.
Figure 3-75. FPC Cable
2. Secure the cable with the adhesive tapes.
Figure 3-76. FPC Cable Adhesive Tapes
Replacing the LCD Brackets 0
1. Place the left and right brackets at the side of the LCD panel (1). Secure the left and right
LCD brackets using four screws (2).
Figure 3-77. LCD Bracket Screws
Table 3-68. Screws
LCD Bracket Reassembly M2 L3 4
Replacing the LCD Panel 0
1. Gently place the LCD panel with brackets into the back panel.
Figure 3-78. LCD Panel
2. Secure the LCD cable into the latch located near the hinge.
3. Connect the webcam cable to the webcam module (1).
Figure 3-80. Webcam & Microphone Cables
4. Connect the microphone cable (2).
5. Secure the LCD panel using four screws.
Figure 3-81. LCD Panel Screws
Table 3-81. Screws
LCD Panel Reassembly M2.5 L4 4
Replacing the LCD Bezel 0
1. Place the bezel on top the LCD panel and then press the bezel on all sides until it snaps
into place.
NOTE: NOTE:
Make sure that the LCD, webcam, microphone, and antenna cables are properly routed
on the hinge sides and there is no gap between the bezel and the LCD cover.
Figure 3-82. LCD Bezel
2. Secure the bezel with the two screws.
Figure 3-83. LCD Bezel Screws
Table 3-83. Screws
LCD Bezel Reassembly M2.5 L5 2
3. Cover the screw heads in the bezel with the two screw covers.
Figure 3-84. LCD Bezel Screw Covers
Main Unit Reassembly Process 0
Replacing the LCD Module 0
1. Position the LCD module on the lower case.
Figure 3-85. LCD Module
2. Secure the LCD module to the lower case using four screws.
Figure 3-86. LCD Module Hinge Screws
Table 3-86. Screws
LCD Module Reassembly M2 L3 4
3. Secure the WLAN antenna cable using the adhesive tapes and latches located at the base
of the lower case. Make sure that the cables are properly routed as shown.
Figure 3-87. LCD and Webcam Cables - Inner Latches & Tapes
4. Insert the WLAN antenna cables into the hole and secure them to the outer latches of the
lower case.
Figure 3-88. WLAN Antenna Cables - Outer Latches
Replacing the CPU 0
1. Place the CPU in the socket. Make sure the gold arrow on the corner of the CPU is
aligned with the beveled corner of the socket. The CPU will easily fit into the socket if you
orient it properly.
Figure 3-89. CPU
2. Use a flat-blade screwdriver to turn the socket screw clockwise to secure the CPU in
place.
Figure 3-90. CPU Socket Screw
Replacing the Thermal Module 0
IMPORTANT:
+
Make sure all thermal pads for the mainboard chipsets and VRAMs are in
place before replacing the thermal module.
1. Use a lint-free cloth or cotton swab soaked in isopropyl alcohol or acetone to remove all
traces of thermal grease from the contact surfaces on both the thermal module and the
CPU.
2. Apply a small amount of thermal grease onto the center area of the CPU.
There is no need to spread the grease manually, the force used during the installation of
the thermal module is sufficient. The following brands of thermal grease are approved for
use:
N302 I-Connosseur
Honeywell
Eapus XR-PE
3. Place the thermal module on the mainboard. Make sure to align the captive screws with
the screw holes on the mainboard. Keep the module as level as possible to spread the
thermal grease evenly.
Figure 3-91. Thermal Module
4. Tighten the five (5) spring-loaded captive screws to secure thermal module in place.
Follow the sequence of the number beside each screw when securing the thermal
module.
Figure 3-92. Thermal Module Screws
5. Connect the fan cable to the mainboard.
Figure 3-93. Fan Cable
Table 3-92. Screws
Thermal Module Reassembly 5
Replacing the Mainboard 0
1. Connect the DC input cable to the mainboard.
Figure 3-94. DC Input Cable
2. Position the DC input socket into its port hole, then slide the mainboard toward the left side
of the lower case, making sure that the I/O ports of the mainboard are extruding from their
port holes.
Figure 3-95. Mainboard
3. Lower the mainboard in place and secure it as shown using one screw.
Figure 3-96. Mainboard Screw
4. Connect the LCD cable to the mainboard.
Figure 3-97. Camera and LCD Cables
Table 3-96. Screw
Mainboard Reassembly M2 L3 1
Replacing the RTC Battery 0
1. Gently insert the RTC battery (1) on its socket.
Figure 3-98. RTC Battery
2. Secure the RTC battery using adhesive tape (2).
Replacing the Bluetooth Module 0
1. Connect the Bluetooth cable to the module.
Figure 3-99. Bluetooth Cable Module Connection
2. Place the Bluetooth module on its assigned location beside the card reader (1).
Figure 3-100. Bluetooth Module
3. Connect the Bluetooth cable to the mainboard (2).
Replacing the USB Board 0
1. Insert the USB board to the lower case and gently press until the latch snaps into place
and secures the USB board to the lower case.
Figure 3-101. USB Board
2. Connect the USB cable to the mainboard and USB board (1) and then press the connector
latches (2) until it lock into place.
Figure 3-102. USB Board Cable
Replacing the Power Button Board 0
1. Position the power button board as shown and secure it to the upper case using one
screw.
Figure 3-103. Power Button Board Screw
2. Connect the power button cable to the power button board (1) and then press the
connector latch (2) until it locks into place.
Figure 3-104. Power Button Cable
Table 3-103. Screw
Power Button Board Reassembly M2 L3 1
3. Secure the power button board using adhesive tape.
Figure 3-105. Power Button Adhesive Tape
Replacing the Left & Right Speakers 0
1. Insert the left and right speakers into its socket in the upper case and press it down to
secure it in place.
Figure 3-106. Speakers
2. Secure the left and right speakers to the upper case using four screws.
Figure 3-107. Speaker Screws
Table 3-107. Screws
Speakers Reassembly M2 L3 4
3. Secure the speaker cables using adhesive tapes.
Figure 3-108. Speaker Cable Adhesive Tape
4. Connect the speaker cable to the power button board.
Figure 3-109. Speaker Cable
Replacing the Touchpad Board 0
1. Attach a double-sided adhesive tape on the back side of the touchpad board. Position the
touchpad on base of the upper case and press down to secure the board in place.
Figure 3-110. Touchpad Board
2. Connect the touchpad cable to the touchpad board (1) and then press the connector latch
(2) until it locks into place.
Replacing the Palmrest Module/Upper Case 0
1. Align the palm rest/upper case with the lower case, then press it down on all sides until it
snaps into place.
Figure 3-112. Upper Case
2. Connect the touchpad cable to the mainboard (1) and then press the connector latch (2)
until it locks into place.
3. Connect the power button cable to the mainboard (1) and then press the connector latch
(2) until it locks into place.
Figure 3-114. Power Button Board Cable
4. Secure the upper case using one screw.
Figure 3-115. Upper Case Screw Top Side
5. Close the LCD panel and turn the computer over.
Table 3-115. Screw
Upper Case Reassembly M2.5 L6 1
6. Secure the upper case from the base side using 12 screws.
Figure 3-116. Upper Case Screws Base Side
Table 3-116. Screws
Upper Case Reassembly M2 L3 (Red) 3
M2.5 L6 (Blue) 9
External Module Reassembly Process 0
Replacing the Keyboard 0
2. Connect the keyboard cable to the mainboard (1) and then press the connector latch (2)
until it locks into place. Flip the keyboard (3) and place it on its slot.
3. Gently push the keyboard down until all the latches snap into place.
4. Secure the keyboard using two screws.
Figure 3-118. Keyboard Screws
Table 3-118. Screws
Keyboard Reassembly M2.5 L6 2
Replacing the Memory Modules 0
1. Insert the memory module at a 30 angle into the DMI memory slot (1) and then press it
down (2) until it clicks into place.
The module is keyed so it can only be inserted in one direction. If the module does not fit,
make sure that the notch in the module lines up with the tab in the memory slot.
Figure 3-119. DM1 Slot Module
2. If a second memory module is available, install it in the DM2 slot by repeating step 1.
Figure 3-120. DM2 Slot Module
Replacing the WLAN Module 0
1. Insert the WLAN module at a 30 angle into the Mini Card slot.
Figure 3-121. WLAN Module
2. Secure the WLAN module with the one screw.
Figure 3-122. WLAN Module Screw
Table 3-122. Screw
WLAN Module Reassembly M2 L3 1
3. Connect the main and auxiliary antenna cables to the WLAN module.
IMPORTANT:
+
The main antenna cable (black) should be attached to connector near the
module screw; the auxiliary antenna cable (white) should be attached to the
connector near the lower case cable opening.
Figure 3-123. WLAN Module Antennas
Replacing the HDD Module 0
1. Place the HDD in the bracket and secure it using two screws.
Figure 3-124. HDD Bracket Screws
2. Insert the HDD assembly in its compartment. Grasp the gray tab and pull the entire
assembly toward its connector until it latches into place.
Figure 3-125. HDD Module
Table 3-124. Screws
HDD Bracket Reassembly M3 L4 2
3. Secure the HDD assembly using one screw.
Figure 3-126. HDD Module Screw
Table 3-126. Screw
HDD Module Reassembly M2 L3 1
Replacing the Base Cover 0
1. Insert the tabs on the base cover into the slots on the lower case and then press down the
base cover until it snaps into place.
Figure 3-127. Base Cover
2. Secure the base cover using three screws.
Figure 3-128. Base Cover Screws
Table 3-128. Screws
Base Cover Reassembly M2 L4 3
Replacing the ODD Module 0
1. Attach the ODD bezel to the optical drive.
Figure 3-129. ODD Bezel
2. Attach the bracket to the ODD.
Figure 3-130. ODD Bracket
3. Secure the ODD bracket with the one screw.
Figure 3-131. ODD Bracket Screw
4. Slide the optical drive into the drive bay until the ODD bezel is flush against the lower
case.
Figure 3-132. ODD Module
Table 3-131. Screw
ODD Bracket Assembly M2 L3 1
Replacing the Battery Pack 0
1. Turn the computer over so that the base is facing up.
2. Position the battery pack into the bay and then press it down until it snaps into place.
Figure 3-133. Battery Pack
CHAPTER 4
Troubleshooting
4-2
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
No Display Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Touchpad Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
WLAN Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Bluetooth Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Card Reader Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Intermittent Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Undetermined Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
POST Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Component Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Progress Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
Troubleshooting 4-3
Troubleshooting
Introduction 0
This chapter contains information about troubleshooting common problems associated with
the computer.
General Information 0
The following procedures are a guide for troubleshooting computer problems. The step by
step procedures are designed to be performed as described.
NOTE: NOTE:
The diagnostic tests are intended for Acer products only. Non-Acer products, prototype
cards, or modified options can give false errors and invalid system responses.
1. Obtain as much detailed information as possible about the problem.
2. If possible, verify the symptoms by re-creating the failure through diagnostic tests or
repeating the operation that led to the problem.
3. Refer to Table 4-1 for a list of verified symptom category to determine the solution.
4. If the issue is still not resolved, refer to the Online Support Information on page 8-3
Table 4-1. Common Problems
Symptoms (Verified)
Power On Issues
No Display Issues
LCD Failure
Keyboard Failure
Touchpad Failure
Internal Speaker Failure
Microphone Failure
USB Failure
WLAN Failure
Bluetooth Failure
Card Reader Failure
Thermal Unit Failure
Other Functions Failure
Intermittent Problems
Undetermined Problems
4-4 Troubleshooting
Power On Issues 0
If the system does not power on, perform the following, one at a time, to correct the problem.
Do not replace a non-defective FRU.
Figure 4-1. Power On Issue
Computer Shuts Down Intermittently 0
If the system powers off at intervals, perform the following.
1. Makes sure the power cable is properly connected to the computer and the electrical
outlet.
2. Remove all extension cables between the computer and the outlet.
3. Remove all surge protectors between the computer and the electrical outlet. Plug the
computer directly into a known serviceable electrical outlet.
4. Disconnect the power and open the casing to check the thermal module and fan airways
are free of obstructions. Refer to the to the Thermal Unit Failure section on page 4-17.
5. Remove all external and non-essential hardware connected to the computer that are not
necessary to boot the computer to the failure point.
6. Remove any recently installed software.
7. If the issue is still not resolved, refer to the Online Support Information on page 8-3.
Troubleshooting 4-5
No Display Issues 0
If the Display does not work, perform the following, one at a time. Do not replace a
non-defective FRU:
Figure 4-2. No Display Issue
No POST or Video 0
If the POST or video does not appear, perform the following one at a time.
1. Make sure that internal display is selected. Switch between the internal and external
display by pressing Fn+F5.
NOTE: NOTE:
This hotkey may not apply to all models. Refer to the computers user manual for the
applicable hotkey sequence.
2. Make sure the computer has power by checking for one of the following:
Fans start up
Status LEDs illuminate
If there is no power, refer to the Power On Issues section on page 4-4.
4-6 Troubleshooting
3. Drain stored power by removing the power cable and the battery pack. Hold the power
button for 10 seconds.
4. Connect the power cable and reboot the computer.
5. Connect an external monitor to the computer and switch between the internal display and
the external display by pressing Fn+F5.
6. If the POST or video appears on the external display only, refer to the LCD Failure
section on page 4-7.
7. Disconnect power and all external devices including port replicators or docking stations.
8. Remove any memory cards and CD/DVD discs.
9. Start the computer. If the computer boots correctly, add the devices one by one until the
failure point is discovered.
10. Reinstall the memory modules.
11. Perform the Replacing the HDD Module and Replacing the ODD Module procedures
described on pages 3-81 and 3-84 respectively.
12. If the issue is still not resolved, refer to the Online Support Information on page 8-3.
Abnormal Video 0
If the video appears abnormal, perform the following one at a time.
1. Boot the computer.
If permanent vertical/horizontal lines or dark spots appear in the same location, the LCD
panel is faulty and should be replaced. The same goes for when there is extensive pixel
damage (i.e. different colored spots in the same locations on the screen). Perform the
Removing the LCD Module and Removing the LCD Panel procedures described on
pages 3-37 and 3-54 respectively.
NOTE: NOTE:
Make sure that the computer is not running on battery alone as this may reduce display
brightness.
2. Adjust the brightness to its highest level. Refer to the User Manual for instructions on
adjusting the settings. If the display is too dim at the highest brightness setting, the LCD is
faulty and should be replaced. Refer to Disassembly Process.
3. Check the display resolution is correctly configured:
Minimize or close all Windows.
If display size is only abnormal in an application, check the view settings and
control/mouse wheel zoom feature in the application.
If desktop display resolution is not normal, right-click on the desktop and select
Personalize Display Settings.
Click and drag the Resolution slider to the desired resolution.
Click Apply and check the display. Readjust if necessary.
4. Roll back the video driver to the previous version if updated.
5. Remove and reinstall the video driver.
6. Check the Device Manager to determine that:
The device is properly installed. There are no red Xs or yellow exclamation marks
There are no device conflicts
No hardware is listed under Other Devices
Troubleshooting 4-7
8. Run the Windows Memory Diagnostic from the operating system DVD and follow the
on-screen prompts.
LCD Failure 0
If the LCD fails, perform the following, one at a time. Do not replace a non-defective FRU:
Figure 4-3. LCD Failure
4-8 Troubleshooting
Keyboard Failure 0
If the Keyboard fails, perform the following, one at a time. Do not replace a non-defective
FRU:
Figure 4-4. Keyboard Failure
Troubleshooting 4-9
Touchpad Failure 0
If the Touchpad fails, perform the following, one at a time. Do not replace a non-defective
FRU:
Figure 4-5. Touchpad Failure
4-10 Troubleshooting
Internal Speaker Failure 0
If internal Speakers fail, perform the following, one at a time. Do not replace a non-defective
FRU:
Figure 4-6. Internal Speaker Failure
Sound Problems 0
Perform the following, one at a time.
1. Boot the computer.
2. Navigate to Start Control Panel System and Maintenance System Device
Manager. Check the Device Manager to determine that:
The device is properly installed
There are no red Xs or yellow exclamation marks
There are no device conflicts
No hardware is listed under Other Devices
3. If updated recently, roll back the audio driver to the previous version.
4. Remove and reinstall the audio driver.
5. Make sure that all volume controls are set mid range:
Click the volume icon on the task bar
Troubleshooting 4-11
Drag the slider to 50. Confirm that the volume is not muted.
Click Mixer to verify that other audio applications are set to 50 and not muted.
6. Navigate to Start Control Panel Hardware and Sound Sound. Confirm that
Speakers are selected as the default audio device (green check mark).
NOTE: NOTE:
If Speakers do not show, right-click on the Playback tab and select Show Disabled
Devices (clear by default).
7. Select Speakers and click Configure to start Speaker Setup. Follow the on-screen
prompts to configure the speakers.
8. Remove any recently installed hardware or software.
9. Restore system and file settings from a known good date using System Restore.
10. If the issue is remains, repeat step 9, selecting an earlier time and date.
11. Reinstall the Operating System.
Microphone Failure 0
If internal or external Microphones fail, perform the following, one at a time.
Figure 4-7. Microphone Failure
1. Check that the microphone is enabled. Navigate to Start Control Panel Hardware
and Sound Sound and select the Recording tab.
2. Right click on the Recording tab and select Show Disabled Devices (clear by
default). The microphone appears on the Recording tab.
3. Right click on the microphone and select Enable.
4. Select the microphone then click Properties. Select the Levels tab.
5. Increase the volume to the maximum setting and click OK.
6. Test the microphone hardware:
Select the microphone and click Configure.
Select Set up microphone.
Select the microphone type from the list and click Next.
Follow the on-screen prompts to complete the test.
USB Failure 0
If the USB fails, perform the following, one at a time. Do not replace a non-defective FRU:
Figure 4-8. USB Failure
WLAN Failure 0
If the WLAN fails, perform the following, one at a time. Do not replace a non-defective FRU:
Figure 4-9. WLAN Failure
Bluetooth Failure 0
If the Bluetooth fails, perform the following, one at a time. Do not replace a non-defective
FRU:
Figure 4-10. Bluetooth Failure
Card Reader Failure 0
If the Card Reader fails, perform the following, one at a time. Do not replace a non-defective
FRU:
Figure 4-11. Card Reader Failure
Thermal Unit Failure 0
If the Thermal Unit fails, perform the following, one at a time. Do not replace a non-defective
FRU:
Figure 4-12. Thermal Unit Failure
Other Functions Failure 0
1. Check if drives are functioning correctly.
2. Check if external modules are functioning correctly.
3. Change mainboard to check if current one is defective.
Intermittent Problems 0
Intermittent system hang problems can be caused by a variety of reasons that have nothing to
do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software
errors. FRU replacement should be considered only when a recurring problem exists.
When analyzing an intermittent problem, perform the following:
1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRU.
3. If an error is detected, replace the FRU. Rerun the test to verify that there are no more
errors.
Undetermined Problems 0
The diagnostic problems does not identify which adapter or device failed, which installed
devices are incorrect, whether a short circuit is suspected, or whether the system is
inoperative.
Perform the following procedures to isolate the failing FRU (do not replace non-defective
FRU).
NOTE: NOTE:
Verify that all attached devices are supported by the computer.
NOTE: NOTE:
Verify that the power supply being used at the time of the failure is operating correctly.
1. Remove power from the computer.
2. Visually check the components for damage. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
Non-Acer devices
Printer, mouse, and other external devices
Battery pack
Hard disk drive
DIMM
CD-ROM/Diskette drive Module
PC Cards
4. Apply power to the computer.
5. Determine if the problem has changed.
6. If the problem does not recur, connect the removed devices one at a time until failing FRU
is found.
7. If the problem remains, replace the following FRUs one at a time. Do not replace a
non-defective FRU:
Mainboard
LCD assembly
Error Codes 0
Table 4-2. Error Codes
Error Codes Error Messages
006 Equipment Configuration Error
Causes:
1. CPU BIOS Update Code Mismatch
2. IDE Primary Channel Master Drive Error
(The causes will be shown before Equipment Configuration Error)
010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)
070 Real Time Clock Error
071 CMOS Battery Bad
072 CMOS Checksum Error
110 System is disabled. An incorrect password was entered.
<No error code> Battery critically low. In this situation BIOS will issue four (4) short beeps,
then shuts the system down. No message is displayed.
<No error code> Temperature is critically high. In this situation BIOS shuts the system
down. No message is displayed.
BIOS Beep Codes 0
Table 4-3. BIOS Beep Codes
Code Beeps POST Routine Description
02h Verify Real Mode
03h Disable Non-Maskable Interrupt (NMI)
04h Get CPU type
06h Initialize system hardware
08h Initialize chipset with initial POST values
09h Set IN POST flag
0Ah Initialize CPU registers
0Bh Enable CPU cache
0Ch Initialize caches to initial POST values
0Eh Initialize I/O component
0Fh Initialize the local bus IDE
10h Initialize Power Management
11h Load alternate registers with initial POST values
12h Restore CPU control word during warm boot
13h Initialize PCI Bus Mastering devices
14h Initialize keyboard controller
16h 1-2-2-3 BIOS ROM checksum
17h Initialize cache before memory autosize
18h 8254 timer initialization
1Ah 8237 DMA controller initialization
1Ch Reset Programmable Interrupt Controller
20h 1-3-1-1 Test DRAM refresh
22h 1-3-1-3 Test 8742 Keyboard Controller
24h Set ES segment register to 4 GB
26h Enable A20 line
28h Autosize DRAM
29h Initialize POST Memory Manager
2Ah Clear 215 KB base RAM
2Ch 1-3-4-1 RAM failure on address line xxxx
2Eh 1-3-4-3 RAM failure on data bits xxxx of low byte of memory bus
2Fh Enable cache before system BIOS shadow
30h 1-4-1-1 RAM failure on data bits xxxx of high byte of memory bus
32h Test CPU bus-clock frequency
33h Initialize Phoenix Dispatch Manager
36h Warm start shut down
38h Shadow system BIOS ROM
3Ah Autosize cache
3Ch Advanced configuration of chipset registers
3Dh Load alternate registers with CMOS values
42h Initialize interrupt vectors
45h POST device initialization
46h 2-1-2-3 Check ROM copyright notice
48h Check video configuration against CMOS
49h Initialize PCI bus and devices
4Ah Initialize all video adapters in system
4Bh QuietBoot start (optional)
4Ch Shadow video BIOS ROM
4Eh Display BIOS copyright notice
50h Display CPU type and speed
51h Initialize EISA board
52h Test keyboard
54h Set key click if enabled
58h 2-2-3-1 Test for unexpected interrupts
59h Initialize POST display service
5Ah Display prompt Press F2 to enter SETUP
5Bh Disable CPU cache
5Ch Test RAM between 512 and 640 KB
60h Test extended memory
62h Test extended memory address lines
64h Jump to User Patch1
66h Configure advanced cache registers
67h Initialize Multi Processor APIC
68h Enable external and CPU caches
69h Setup System Management Mode (SMM) area
6Ah Display external L2 cache size
6Bh Load custom defaults (optional)
6Ch Display shadow-area message
6Eh Display possible high address for UMB recovery
70h Display error messages
72h Check for configuration errors
76h Check for keyboard errors
7Ch Set up hardware interrupt vectors
7Eh Initialize coprocessor if present
80h Disable onboard Super I/O ports and IRQs
81h Late POST device initialization
82h Detect and install external RS232 ports
83h Configure non-MCD IDE controllers
84h Detect and install external parallel ports
85h Initialize PC-compatible PnP ISA devices
86h Re-initialize onboard I/O ports
87h Configure Motherboard Configurable Devices (optional)
88h Initialize BIOS Area
89h Enable Non-Maskable Interrupts (NMIs)
8Ah Initialize Extended BIOS Data Area
8Bh Test and initialize PS/2 mouse
8Ch Initialize floppy controller
8Fh Determine number of ATA drives (optional)
90h Initialize hard-disk controllers
91h Initialize local-bus hard-disk controllers
92h Jump to UserPatch2
93h Build MPTABLE for multi-processor boards
95h Install CD ROM for boot
96h Clear huge ES segment register
97h Fixup Multi Processor table
98h 1-2 Search for option ROMs. One long, two short beeps on
checksum failure.
99h Check for SMART drive (optional)
9Ah Shadow option ROMs
9Ch Set up Power Management
9Dh Initialize security engine (optional)
9Eh Enable hardware interrupts
9Fh Determine number of ATA and SCSI drives
A0h Set time of day
A2h Check key lock
A4h Initialize Typematic rate
A8h Erase F2 prompt
AAh Scan for F2 key stroke
ACh Enter SETUP
AEh Clear Boot flag
B0h Check for errors
B2h POST done- prepare to boot operating system
B4h 1 One short beep before boot
B5h Terminate QuietBoot (optional)
B6h Check password (optional)
B9h Prepare Boot
BAh Initialize DMI parameters
BBh Initialize PnP Option ROMs
BCh Clear parity checkers
BDh Display MultiBoot menu
BEh Clear screen (optional)
BFh Check virus and backup reminders
C0h Try to boot with INT 19
C1h Initialize POST Error Manager (PEM)
C2h Initialize error logging
C3h Initialize error display function
C4h Initialize system error handler
C5h PnPnd dual CMOS (optional)
C6h Initialize notebook docking (optional)
C7h Initialize notebook docking late
C8h Force check (optional)
C9h Extended checksum (optional)
D2h Unknown interrupt
E0h Initialize the chipset
E1h Initialize the bridge
E2h Initialize the CPU
E3h Initialize the system timer
E4h Initialize system I/O
E5h Check force recovery boot
E6h Checksum BIOS ROM
E7h Go to BIOS
E8h Set Huge Segment
E9h Initialize Multi Processor
EAh Initialize OEM special code
EBh Initialize PIC and DMA
ECh Initialize Memory type
EDh Initialize Memory size
EEh Shadow Boot Block
EFh System memory test
F0h Initialize interrupt vectors
F1h Initialize Run Time Clock
F2h Initialize video
F3h Initialize System Management Mode
F4h 1 Output one beep before boot
F5h Boot to Mini DOS
F6h Clear Huge Segment
F7h Boot to Full DOS
POST Codes 0
There are two types of POST codes: Progress Codes and Error Codes. Progress Codes are
designed to show the execution point while booting or executing services. Error Codes are
designed to halt on exceptional (fatal) error conditions.
Component Codes 0
The Component Code is an unsigned integer value that is assigned by the build process. The
following tables describe the various ranges of component codes:
The Component Code is assigned to an individual component (or driver) using the
POSTCODE= option in the DSC file. If the value that follows POSTCODE= is a hexadecimal
or decimal number, in the range 0x00-0xdf, then that code will be used with all POST Codes
associated with that driver.
Table 4-4. Component Codes
Range Description
0x00-0x1f OEM Components. These values are reserved for OEM components
0x20-0x9f These values are reserved for SecureCore Tiano core components.
POSTCODE_CC_VARIABLE_SERVICES (0x20)
POSTCODE_CC_KEYBOARD_CONTROLLER (0x21)
POSTCODE_CC_BOOT_MODE (0x22)
POSTCODE_CC_S3_SUPPORT (0x23)
POSTCODE_CC_TCG (0x24)
POSTCODE_CC_HDD_PASSWORD (0x25)
POSTCODE_CC_CPU_IO (0x26)
POSTCODE_CC_BOOT_SCRIPT (0x27)
POSTCODE_CC_STATUS_CODE (0x28)
POSTCODE_CC_DATA_HUB (0x29)
POSTCODE_CC_HII_DATABASE (0x2a)
POSTCODE_CC_RESET (0x2b)
POSTCODE_CC_METRONOME (0x2c)
POSTCODE_CC_INTERRUPT_CONTROLLER (0x2d)
POSTCODE_CC_DIAGNOSTIC_SUMMARY (0x2e)
POSTCODE_CC_SMBIOS (0x2f)
POSTCODE_CC_SMM_COMMUNICATION (0x30)
POSTCODE_CC_SMM_RUNTIME (0x31)
POSTCODE_CC_SMM_SERVICES (0x32)
POSTCODE_CC_FIRMWARE_DEVICE (0x33)
POSTCODE_CC_CAPSULE_SERVICES (0x34)
POSTCODE_CC_MONOTONIC_COUNTER (0x35)
POSTCODE_CC_SMBIOS_EVENT_LOG (0x36)
POSTCODE_CC_RTC (0x37)
POSTCODE_CC_BOOT_MANAGER (0x38)
POSTCODE_CC_VGA (0x39)
Range Description
POSTCODE_CC_HII_FORMS_BROWSER (0x3a)
POSTCODE_CC_BOOT_MENU (0x3b)
POSTCODE_CC_USER_MANAGER (0x3c)
POSTCODE_CC_TIMER (0x3d)
POSTCODE_CC_PCI_BUS (0x3e)
POSTCODE_CC_ISA_BUS (0x3f)
POSTCODE_CC_IDE_BUS (0x40)
POSTCODE_CC_AHCI_BUS (0x41)
POSTCODE_CC_SCSI_BUS (0x42)
POSTCODE_CC_USB_BUS (0x43)
POSTCODE_CC_FLOPPY (0x44)
POSTCODE_CC_SERIAL_PORT (0x45)
POSTCODE_CC_PS2_MOUSE (0x46)
POSTCODE_CC_PS2_KEYBOARD (0x47)
POSTCODE_CC_EHCI (0x48)
POSTCODE_CC_XHCI (0x49)
POSTCODE_CC_UHCI (0x4a)
POSTCODE_CC_OHCI (0x4b)
POSTCODE_CC_USB_KEYBOARD (0x4c)
POSTCODE_CC_USB_MOUSE (0x4d)
POSTCODE_CC_USB_MASS_STORAGE (0x4e)
POSTCODE_CC_CONSOLE_SPLITTER (0x4f)
POSTCODE_CC_GRAPHICS_CONSOLE (0x50)
POSTCODE_CC_SERIAL_CONSOLE (0x51)
POSTCODE_CC_TEXT_CONSOLE (0x52)
POSTCODE_CC_DISK_IO (0x53)
POSTCODE_CC_PARTITION (0x54)
POSTCODE_CC_SETUP (0x55)
POSTCODE_CC_LEGACY_BIOS (0x56)
POSTCODE_CC_BLOCK_IO_THUNK (0x57)
POSTCODE_CC_CRYPTO (0x58)
Range Description
0xa0-0xaf These values are reserved for SecureCore Tiano platform
components.
POSTCODE_CC_PLATFORM_STAGE0 (0xa0) - Early PEI Platform
Initialization.
POSTCODE_CC_PLATFORM_STAGE1 (0xa1) -PEI Platform
Initialization.
POSTCODE_CC_PLATFORM_DXE (0xa1) - DXE Platform
Initialization.
POSTCODE_CC_PLATFORM_SMM (0xa1) - SMM Platform
Initialization.
POSTCODE_CC_PLATFORM_FLASH (0xa2) - Flash Platform
Initialization.
POSTCODE_CC_PLATFORM_CSM (0xa3) - CSM Platform
Initialization.
0xa4-0xa7 - Reserved for future expansion.
0xa8-0xaf - Reserved for use by the individual platform.
0xb0-0xbf These values are reserved for future expansion.
0xc0-0xcf These values are reserved for core chipset drivers (north bridge, south
bridge and CPU) and are assigned by chipset family.
POSTCODE_CC_MEMORY_CONTROLLER (0xc0) - Memory
Controller.
0xd0-0xd7 These values are reserved for Small Silicon drivers (SIOs, flash,
fingerprint, etc.)
POSTCODE_CC_SUPER_IO (0xd0) - Super I/O
POSTCODE_CC_FLASH_CONTROLLER (0xd1) - Flash Controller
POSTCODE_CC_FLASH_DEVICE (0xd2) - Flash Device
POSTCODE_CC_FINGERPRINT (0xd3) - Fingerprint Sensor
POSTCODE_CC_CLOCK_CONTROLLER (0xd4) - Clock Controller
POSTCODE_CC_MGMT_CONTROLLER (0xd5) - Embedded
controller or management controller.
0xd6-0xd7 - Reserved for future expansion.
0xd8-0xdf Reserved for platform usage.
Range Description
0xe0-0xff These are not components, but rather represent Architectural Progress
Codes or Error Codes detailing milestones in the system boot progress.
The corresponding Progress Code value is always set to zero.
POSTCODE_PC_SEC_ENTRY (0xe0) - Reset vector.
POSTCODE_PC_SEC_EXIT (0xe1) - Leaving SEC/Going to PEI.
POSTCODE_PC_PEI_ENTRY (0xe2) - Entering PEI Dispatch.
POSTCODE_PC_PEI_EXIT (0xe3) - Exiting PEI Dispatch.
POSTCODE_PC_IPL_DXE (0xe4) - Entering DXE IPL's normal boot
path.
POSTCODE_PC_IPL_S3 (0xe5) - Entering DXE IPL's S3 boot path.
POSTCODE_PC_S3_OS (0xe6) - Exiting S3 boot path back to the OS.
POSTCODE_PC_IPL_RECOVERY (0xe7) - Entering DXE IPL's
recovery boot path.
POSTCODE_PC_IPL_EXIT (0xe8)
POSTCODE_PC_DXE_ENTRY (0xe9) - Entering DXE Dispatch.
POSTCODE_PC_DXE_EXIT (0xea) - Exiting DXE Dispatch.
POSTCODE_EC_PEI_MEMORY (0xeb) - No permanent memory found
at the end of PEI.
POSTCODE_EC_PEI_IPL (0xec) - No DXE IPL found at the end of PEI.
POSTCODE_EC_IPL_DXE (0xed) - No DXE found at end of DXE IPL.
POSTCODE_EC_IPL_PPI (0xee) - Couldn't find PPIs needed by DXE.
POSTCODE_EC_DXE_ARCH (0xef) - Missing one or more
architectural protocols at the end of DXE.
Range Description
Progress Codes 0
This section describes the progress code values.
Table 4-5. Progress Codes
Range Description
0x00-0x1f Standard progress Codes. All other values are reserved.
POSTCODE_PC_COMP_PEI_BEGIN (0x01) - The component was
loaded and the PEI entry point called.
POSTCODE_PC_COMP_PEI_END (0x02) - The component returned
from the PEI entry point.
POSTCODE_PC_COMP_DXE_BEGIN (0x03) - The component was
loaded and the DXE/UEFI entry point called.
POSTCODE_PC_COMP_DXE_END (0x04) - The component returned
from the DE/UEFI entry point.
POSTCODE_PC_COMP_SUPPORTED (0x05) - The Supported()
member function of the component's instance of the Driver Binding
protocol was called.
POSTCODE_PC_COMP_START (0x06) - The Start() member function
of the component's instance of the Driver Binding protocol was called.
POSTCODE_PC_COMP_STOP (0x07) - The Stop() member function of
the component's instance of the Driver Binding protocol was called.
POSTCODE_PC_COMP_SMM_INIT (0x08) - The component was
loaded and the entry point called inside of SMM.
POSTCODE_EC_DEVICE_ERROR (0x09) - The driver encountered a
condition where it cannot proceed due to a hardware failure.
POSTCODE_EC_RESOURCE_ERROR (0x0a) - The driver
encountered a condition where it cannot proceed due to being unable to
acquire resources.
POSTCODE_EC_DATA_CORRUPT (0x0b) - The driver encountered a
condition where it found invalid data and could not continue.
0x20-0x3f Component-Specific Progress Codes. These values are specific to the
component type.
0x40-0x5f OEM Progress Codes. These progress codes are reserved for OEM
usage.
0x60-0x7f Reserved. These are reserved for future expansion.
CHAPTER 5
Jumper and Connector Locations
5-2
Mainboard Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . 5-6
Performing a BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Jumper and Connector Locations 5-3
Jumper and Connector Locations
Mainboard Layout 0
Figure 5-1. Mainboard Top
Table 5-1. Mainboard Top
No. Code Component No. Code Component
1 KB1 Keyboard cable connector 8 CARD1 Memory card reader
2 TPAD1 Touchpad board cable
connector
9 RTC1 Battery
3 USBCN2 USB board cable
connector
10 CHARGE
R_LED1
Battery charge indicator
4 USBCN1 USB board cable
connector
11 MEDIA_
LED1
Hard drive activity
indicator
5 SW_R1 Touchpad button 12 COM_
LED1
Bluetooth/Wireless
network indicator
6 SW_L1 Touchpad button 13 PWRCN1 Power button board
cable connector
7 PWR_LED1 Power indicator 14 LCD1 LCD cable connector
5-4 Jumper and Connector Locations
Figure 5-2. Bottom View (Discreet)
Table 5-2. Mainboard Bottom
1 BAT1 Battery connector 9 USB2 USB port
2 CPU1 Processor socket 10 DM1-2 Memory slots 1 and 2
3 FAN1 Fan connector 11 WLAN1 WLAN module slot
4 DCIN1 DC power cable connector 12 G2201 Clear password
hardware gap
5 RJ45 Ethernet jack 13 HDD1 HDD connector
6 CRT1 Monitor port 14 PCH1 Mobile Intel HM65
Express Chipset
7 HDMI1 HDMI out port 15 ODD1 SATA optical drive
connector
8 USB1 USB port 16 VGA1 NVIDIA GeForce
graphics controller
Figure 5-3. Bottom View (UMA)
Table 5-3. Mainboard Bottom
1 BAT1 Battery connector 9 USB2 USB port
2 CPU1 Processor socket 10 DM1-2 Memory slots 1 and 2
3 FAN1 Fan connector 11 WLAN1 WLAN module slot
4 DCIN1 DC power cable connector 12 G2201 Clear password
hardware gap
5 RJ45 Ethernet jack 13 HDD1 HDD connector
6 CRT1 Monitor port 14 PCH1 Mobile Intel HM65
Express Chipset
7 HDMI1 HDMI out port 15 ODD1 SATA optical drive
connector
8 USB1 USB port
Clearing Password Check and BIOS Recovery 0
This section provides procedures for:
Clearing the BIOS passwords
Performing a BIOS recovery
Clearing the BIOS Passwords 0
To clear a lost BIOS password (user or supervisor password), you need to short the clear
password hardware gap (G2201) located on the mainboard.
Figure 2-4. G2201 Hardware Gap
1. Shut down the computer and disconnect the AC adapter and all other peripherals from the
computer.
2. Remove the battery pack and lower case cover.
3. If the Mini Card slot is occupied, remove the installed wireless module and locate the
G2201 gap.
4. Use an electrical conductivity tool to short the two contacts on the hardware gap together.
5. While resting the tool on the two contacts, plug one end of the AC adapter into the DC-in
jack and plug one end to an electrical outlet.
6. Press the button to turn on the computer.
7. After the BIOS POST, remove the tool from the hardware gap.
8. Reinstall the battery pack and the lower case cover.
9. Turn on the computer and press F2 during bootup to access the Setup Utility. If no
password prompt appears, the BIOS passwords have been cleared. If the prompt
appears, repeat steps 4-9 until the BIOS passwords have been cleared.
10. Press F9 to load the system defaults.
11. Press F10 to save the changes you made and close the Setup Utility.
12. If a wireless module was removed, reinstall it.
G2201
Performing a BIOS Recovery 0
Boot Block 0
An interruption during a BIOS flash procedure (e.g. a power outage) can corrupt the BIOS
code, which will cause the system to go into an unbootable state. The BIOS boot block refers
to a special BIOS program that can be used to boot up a system with minimum BIOS
initialization.You need to access and execute the boot block to reboot the computer and
recover the regular BIOS code.
Creating the Crisis Disk 0
NOTE: NOTE:
The BIOS crisis recovery disk should be prepared in a computer running the Windows
XP, Vista, or 7 OS.
1. Prepare a removable USB flash drive.
Note that all data in the USB flash drive will be cleared during the creation of the crisis
disk.
2. Set up a computer running the Windows XP, Vista, or 7 operating system and plug in the
USB flash drive into an available USB port.
3. Open the Notepad program and create a new file.
4. Type startup.nsh.
For example, the USB key prompt is fs0. The PFlash.efi and BIOS.cap files are in the fs0:
root directory.
Figure 5-5. Startup.nsh File
5. Save this file as startup.nsh in the USB flash drives root directory.
6. Decompress the Crisis Package Source in the USB flash drives root directory.
7. Eject and reconnect the USB flash drive from the computer, and make sure it contains the
following files:
EFI folder
BIOS image file
BIOS.cap
PFlash.efi
PFlashX86efi
Startup.nsh
Performing a BIOS recovery 0
NOTE: NOTE:
Make sure the battery pack is installed to the system and that the computer is
connected to a UPS unit during the BIOS recovery process.
The function hotkey sequence Fn+Esc is used to enable the BIOS recovery process when
system is powered On during BIOS POST. If this function is enabled, the system will force the
BIOS to execute the boot block program.
To perform a BIOS recovery:
1. Shut down the BIOS failed-computer.
2. Connect the USB flash drive containing the Crisis Recovery disk files to the computer.
3. Press and hold the Fn+Esc keys, then press the power button .
The BIOS recovery process begins. When the process is complete the computer will
automatically reboot.
4. Disconnect the USB flash drive from the computer.
5. Perform a BIOS flash procedure to update the BIOS firmware. Refer to the BIOS Flash
Utilities section on page 2-12 for detailed instructions.
CHAPTER 6
FRU List
6-2
Aspire 4752/4752G/4752Z/4752ZG/4352/4352G Exploded Diagrams
6-4
Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
LCD Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
FRU (Field Replaceable Unit) List 6-3
FRU (Field Replaceable Unit) List
This chapter provides users with a FRU (Field Replaceable Unit) listing in global
configurations for the Aspire 4752/4752G/4752Z/4752ZG/4352/4352G. Refer to this chapter
whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
NOTE: NOTE:
WHEN ORDERING FRU PARTS, check the most up-to-date information available on
the regional web or channel. Part number changes will not be noted on the printed
Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may
have a DIFFERENT part number code from those given in the FRU list of this printed
Service Guide. Users MUST use the local FRU list provided by the regional Acer office
to order FRU parts for repair and service of customer machines.
NOTE: NOTE:
To scrap or to return the defective parts, users should follow the local government
ordinance or regulations on how to dispose it properly, or follow the rules set by the
regional Acer office on how to return it.
6-4 FRU (Field Replaceable Unit) List
Aspire 4752/4752G/4752Z/4752ZG/4352/4352G
Exploded Diagrams 0
Main Assembly 0
Figure 6-1. Main Assembly Exploded Diagram
Table 6-1. Main Assembly Exploded Diagram
No. Description Part Number
1 Assembly Panel 60.41Q31.001
2 LCD
3 Hinge LCD Left
4 Hinge LCD Right
5 LCD Bezel 60.41Q01.001
6 Keyboard
7 Assembly Upper Case 60.41Q02.001
8 Power Board
9 DC In
10 Motherboard
11 Heatsink/Fan Assembly
12 Touchpad
13 Dummy Card 42.41Q12.001
14 Assembly Lower Case 60.41Q04.001
15 ODD Bracket 33.41R03.001
16 Optical Disk Drive
17 ODD Bezel 60.41Q06.001
18 USB Board
19 HDD Bracket 60.41Q19.001
20 Hard Disk Drive
21 Battery
22 Back Cover 60.41Q05.001
23 DC In Rubber 47.41Q11.001
24 Bluetooth
Table 6-1. Main Assembly Exploded Diagram
LCD Assembly 0
Figure 6-2. LCD Assembly Exploded Diagram
Table 6-2. LCD Assembly Exploded Diagram
1 LCD screw covers
2 LCD bezel 60.V4201.004
3 LCD left hinge bracket 34.4NR02.001
4 LCD right hinge bracket 34.4NR01.001
5 LCD panel LK.14008.004
6 Webcam board 57.V4201.001
7 LCD-webcam coaxial cable 50.4IQ01.031
8 LCD cover 60.V4201.005
FRU List 0
Category Description Acer Part No.
ADAPTER ADAPTER 65W 19V LITEON
PA-1650-69AW LV5 LOW PROFILE LED LF
YELLOW UMA
AP.06503.029
ADAPTER 65W 19V DELTA ADP-65VH LV5
LOW PROFILE LED LF YELLOW UMA
AP.06501.033
ADAPTER 65W 19V CHICONYPOW
CPA09-A065N1 LV5 LOW PROFILE LED
LF YELLOW UMA
AP.0650A.017
ADAPTER 90W 19V LITE-ON 1.7X5.5X11
BLUE PA-1900-32AW, LV5, LOW PROFILE
LF
AP.09003.024
ADAPTER 90W 19V DELTA 1.7X5.5X11
BLUE ADP-90MD BBA, LOW PROFILE,
LV5 LF
AP.09001.032
ADAPTER 90W 19V CHICONY POWER
1.7X5.5X11 BLUE A10-090P3A /
A090A029L, LV5 LOW PROFILE LF
AP.0900H.001
BATTERY BATTERY SANYO AS10D LI-ION 3S2P
SANYO 6 CELL 4400MAH MAIN COMMON
NEW IC BQ8055
BT.00603.124
BATTERY SONY AS10D LI-ION 3S2P
SONY 6 CELL 4400MAH MAIN COMMON
ID:AS10D41
BT.00604.049
BATTERY SIMPLO AS10D LI-ION 3S2P
LGC 6 CELL 4400MAH MAIN COMMON
ID:AS10D73
BT.00607.126
BATTERY SIMPLO AS10D LI-ION 3S2P
SAMSUNG 6 CELL 4400MAH MAIN COM-
MON ID:AS10D
BT.00607.127
BATTERY LGC AS10D LI-ION 3S2P LGC 6
CELL 4400MAH MAIN COMMON
ID:AS10D81
BT.0060G.001
BOARDS WIRELESS LAN BOARD FOXCONN
ATHEROS HB97 2X2 BGN (HM)
T77H167.07
NI.23600.072
WIRELESS LAN BOARD QMI ATHEROS
HB97 2X2 BGN (HM) EM309-AR
NI.23600.074
WIRELESS LAN BOARDWNC ATHEROS
HB97 2X2 BGN (HM) DNXA-97
NI.23600.075
BOARDS WIRELESS LAN BOARD FOXCONN
802.11BGN BCM 43225 2X2 BGN (HM)
T77H103.00
NI.23600.066
WIRELESS LAN BOARD FOXCONN
BROADCOMM 43227 2X2 BGN
NI.23600.087
WIRELESS LAN BOARD 802.11BG FOX-
CONN T77H121.01 ATHEROS
AR9285(HB95)
NI.23600.077
USB 3.0 BOARD -2 55.RC901.003
USB 2.0 BOARD -2 55.D0S01.001
POWER BUTTON BOARD 55.RC901.001
TOUCHPAD BOARD SYNAPTIC
TM-01465-001
56.PUD01.001
BLUETOOTH BOARD FOXCONN
BCM2070 V2.1 T77H114.01 FOR
BCM2070 BLUETOOTH CABLE 6PIN
CONNECTOR
BH.21100.007
BLUETOOTH BOARD FOXCONN
BCM2070 V3.0 T77H114.01 FOR
BCM2070 BLUETOOTH CABLE 6PIN
CONNECTOR
BH.21100.010
BLUETOOTH BOARD FOXCONN ATH
BU12 V3.0 6PIN CONNECTOR
BH.21100.011
BH.21100.012
BH.21100.017
BH.21100.021
BH.21100.023
CABLES DC-IN CABLE 65W 50.RC801.001
DC-IN CABLE 90W 50.RC901.006
USB BOARD CABLE 50.RC901.002
USB BOARD FFC CABLE SUPPORT 3.0 50.RC901.007
CABLES TOUCHPAD CABLE 50.RC901.001
BLUETOOTH BOARD CABLE 6PIN 50.RC901.005
POWER CORD 10A 250V SWISS 27.01518.581
POWER CORD 10A 250V 3PIN SWISS BK27.01518.691
POWER CORD 10A 250V ARGENTINE 27.01518.0U1
POWER CORD 10A 125V US 27.T30V1.001
POWER CORD 10A 125V 3PIN US BK 27.01518.641
POWER CORD 7A 250V 2PIN KOREAN 27.01518.531
POWER CORD 3A 250V 3PIN UK 27.01518.541
POWER CORD 5A 250V 3PIN UK BK 27.03118.001
POWER CORD 7A 125V 2PIN JAPAN 27.01518.551
POWER CORD 10A 3PIN BK DENMARK 27.01518.561
POWER CORD 10A 250V 3PIN DENMARK
BK
27.01518.671
POWER CORD 10A 250V 3PIN BK SOUTH
AFRICA
27.01518.571
POWER CORD 16A 250V SOUTH AFRICA
BK
27.01518.681
POWER CORD 10A 250V 3PIN CHINA 27.01518.591
POWER CORD 10A 250V 3PIN CHINA BK 27.01518.701
POWER CORD 250V 3PIN EUR BK 27.T30V1.004
POWER CORD 16A 250V 3PIN EUR BK 27.01518.731
POWER CORD 10A 250V 3PIN ITALY 27.01518.611
POWER CORD 10A 250V 3PIN ITALY BK 27.01518.711
POWER CORD 2.5A 250V AUSTRALIA 27.01518.621
POWER CORD 2.5A 250V SOUTH
AFRICA BK (INDIA)
27.01518.631
POWER CORD 10A 250V SOUTH AFRICA
BK (INDIA)
27.01518.721
POWER CORD 7A 125V 2PIN JAPAN BK 27.01518.661
POWER CORD 250V 10A 3PIN ISRAEL 27.01518.761
CABLES POWER CORD 2.5A 125V USA 27.01518.781
POWER CORD 2.5A 125V 1.8M BLACK
TAIWANESE
27.01518.A11
POWER CORD 10A 250V 1.8M BRAZIL
BLK
27.01518.A41
POWER CORD ACA / ACNZ 27.03218.021
POWER CORD 7.5A 250V 3P AUSTRALIA
BK
27.03218.051
POWER CORD 7A 125V 2PIN JAPAN 27.03518.161
POWER CORD 10A 250V 3PIN 1.83M
BRAZIL BLACK
27.01518.H81
CASE/COVER/BRACKET
ASSEMBLY
SD DUMMY CARD 42.RC901.002
UNITLOAD COVER 42.RC901.001
LOWER CASE 60.RSP01.001
UPPER CASE BLACK W/SPEAKER &
POWER BUTTON BOARD CABLE
60.RSP01.002
UPPER CASE BROWN W/SPEAKER &
60.RSW01.001
UPPER CASE BLUE W/SPEAKER &
60.RSV01.001
UPPER CASE PURPLE W/SPEAKER &
60.RSX01.001
ODD BRACKET 33.RC901.001
HDD BRACKET 33.RC901.002
DVD-RW SUPER-MULT BEZEL 42.RC901.003
BLUE-RAY COMBO BEZEL 42.RC901.004
COMBO MODULE BLU-RAY COMBO MODULE 4X SATA 6M.RSP01.002
ODD PANASONIC BD COMBO 12.7MM
TRAY DL 4X UJ141AL LF W/O BEZEL
SATA FOR HF+WINDOWS7
KO.00407.004
CPU/PROCESSOR CPU INTEL CORE I3 I3-2310M PGA 2.1G
35W 2/4
KC.23101.DMP
CPU INTEL CORE I3 I3-2330M PGA 2.2G
35W 2/4
KC.23301.DMP
35W 2/4
KC.23501.DMP
35W 2/4
KC.24101.DMP
CPU/PROCESSOR CPU INTEL CORE I5 I5-2430M PGA 2.4G
35W 2/4
KC.24301.DMP
35W 2/4
KC.25201.DMP
35W 2/4
KC.25401.DMP
35W 2/4
KC.26201.DMP
CPU INTEL PENTIUM DUAL-CORE B940
PGA 2.0G 35W DDR3-1333
KC.94001.DPB
PGA 2.1G 35W DDR3-1333
KC.95001.DPB
PGA 35W DDR3-1333
KC.96001.DPB
DVD-RW DRIVE DVD-RW SUPER MULT 8X MODULE 6M.RSP01.001
ODD PIONEER SUPER-MULTI DRIVE
12.7MM TRAY DL 8X DVR-TD10RS LF
W/O BEZEL 1.00 SATA FIX CSS ISSUE
KU.00805.052
ODD PANASONIC SUPER-MULTI DRIVE
12.7MM TRAY DL 8X UJ8A0 LF W/O
BEZEL SATA (HF + WINDOWS 7) FOX-
CONN YENTAI FACOTRY
KU.00807.075
ODD HLDS SUPER-MULTI DRIVE 12.7MM
TRAY DL 8X GT32N (R5-2) LF W/O BEZEL
SATA WITH RENESAS SOLUTION + PCC
LD (HF + WINDOWS 7)
KU.0080D.055
ODD PLDS SUPER-MULTI DRIVE 12.7MM
TRAY PLDS DS-8A5SH LF W/O BEZEL
SATA FOR HF+WINDOWS7
KU.0080F.014
HDD/HARD DISK DRIVE HDD WD 2.5 5400RPM 250GB
WD2500BPVT-22ZEST0,ML320S-AF, 4K
DRIVE SATA 8MB LF F/W:01.01A01 4K
DRIVE
KH.25008.029
HDD SEAGATE 2.5 5400RPM 320GB
ST320LT020 /9YG142-188, SAPTA
15,320G/P SATA 8MB LF+HF
F/W:0001SDM1
KH.32001.021
HDD WD 2.5 5400RPM 320GB
WD3200BPVT-22ZEST0, ML320S, 4K
DRIVE SATA 8MB LF F/W: 01.01A01
KH.32008.022
CASE/COVER/BRACKET
ASSEMBLY
HDD BRACKET 33.RC901.002
HDD/HARD DISK DRIVE HDD SEAGATE 2.5 5400RPM 500GB
ST9500325AS,9HH134-189, WYATT WITH
NEW PCB SATA 8MB LF F/W:0001SDM1
KH.50001.017
HDD TOSHIBA 2.5 5400RPM 500GB
MK5059GSXP, CAPRICRON 3BS, 375G/P
SATA 8MB LF+HF F/W:GN003J 4K
KH.50004.003
WD5000BPVT-22HXZT3, ML375M-AF2,
375G/P, 4K DRIVE SATA 8MB LF+HF
F/W:01.01A01
KH.50008.024
WD6400BPVT-22HXZT1, ML375M SATA
8MB LF F/W: 01.01A01
KH.64008.005
F/W:01.01A01
KH.64008.006
HDD TOSHIBA 2.5 5400RPM 750GB
MK7559GSX, 375G/P, CAPRICORN BS,
4K DRIVE SATA 8MB LF+HF
F/W:GNDD3J
KH.75004.001
WD7500BPVT-22HXZT1, ML375M, 4K
DRIVE SATA 8MB LF F/W:01.01A01
KH.75008.009
F/W:01.01A01
KH.75008.011
HEATSINK CPU HEATSINK W/FAN FOR UMA 60.RC801.001
CPU HEATSINK W/FAN FOR DIS 60.RC901.003
KEYBOARD KEYBOARD 86KS NSK-AM20L AC4T
JM31/JE40 INTERNAL14 STANDARD
BLACK TEXTURE GREEK
KB.I140A.213
KEYBOARD 86KS AC4T JM31/JE40
INTERNAL14 STANDARD BLACK TEX-
TURE CHINESE
KB.I140A.208
KEYBOARD 86KS NSK-AM203 AC4T
BLACK TEXTURE THAILA
KB.I140A.226
KEYBOARD KEYBOARD 86KS NSK-AM20H AC4T
BLACK TEXTURE HEBREW
KB.I140A.230
TURE ARABIC
KB.I140A.204
TURE US-INTERNATIONAL
KB.I140A.229
TURE RUSSIA
KB.I140A.221
TURE KOREAN
KB.I140A.217
TURE UK
KB.I140A.228
KEYBOARD 86KS NSK-AM20W AC4T
BLACK TEXTURE SWEDIS
KB.I140A.224
KEYBOARD 87KS NSK-AM20F AC4T
BLACK TEXTURE FRENCH
KB.I140A.211
TURE PORTUG
KB.I140A.220
TURE SLOVEN
KB.I140A.222
TURE BRAZIL
KB.I140A.206
TURE SWISS
KB.I140A.225
KEYBOARD 87KS NSK-AM20D AC4T
BLACK TEXTURE DANUSH
KB.I140A.209
KEYBOARD 87KS NSK-AM20E AC4T
BLACK TEXTURE ITALIA
KB.I140A.215
KEYBOARD KEYBOARD 87KS AC4T JM31/JE40
TURE BELGIA
KB.I140A.205
KEYBOARD 87KS NSK-AM20G AC4T
BLACK TEXTURE GERMAN
KB.I140A.212
KEYBOARD 87KS NSK-AM20N AC4T
BLACK TEXTURE NORWEG
KB.I140A.219
TURE HUNGAR
KB.I140A.214
TURE SPANIS
KB.I140A.223
KEYBOARD 87KS NSK-AM20T AC4T
BLACK TEXTURE TURKIS
KB.I140A.227
TURE NORDIC
KB.I140A.218
KEYBOARD 87KS NSK-AM22A AC4T
BLACK TEXTURE FREBCH/ARABIC
KB.I140A.210
TURE FRENCH
KB.I140A.231
BLACK TEXTURE CZ/SK
KB.I140A.207
BLACK TEXTURE BULGARIAN
KB.I140A.260
KEYBOARD 91KS NSK-AM20J AC4T
BLACK TEXTURE JAPANE
KB.I140A.216
CASE/COVER/BRACKET
ASSEMBLY
LCD HINGE RIGHT 33.RC901.003
LCD HINGE LEFT 33.RC901.004
CAMERA CAMERA 1.3M CHICONY
CNFA13021004971LH
57.RC901.003
CAMERA 1.3M SUYIN HD
HF1316-P80A-SS03-1
57.PT401.002
CAMERA 1.3M HD CHICONY
CNFA1A621004970LH
57.V4201.004
CAMERA 1.3M HD CHICONY
CNFB13321004970LH
57.WVH01.001
CAMERA 1.3M HD LITEON 10P2SF137 57.PT401.003
CAMERA 1.3M HD LITEON 10P2SF205 57.V4201.002
CAMERA 1.3M HD SUYIN
HF2015-A821-OV01
57.RC901.005
CAMERA 1.3M HD SUYIN
HF1316-A821-HN01
57.RKC01.001
CAMERA 1.3M HD LITEON 11P2SF109 57.RC901.006
CASE/COVER/BRACKET
ASSEMBLY
LED LCD COVER 14 IMR BROWN
W/ANTENNA*2 & MICROPHONE NONE
3G
60.RSW01.002
LCD BEZEL 14 W/CAMERA HOLE 60.RSP01.003
LED LCD COVER 14 IMR BLACK
W/ANTENNA*2 & MICROPHONE NONE
3G
60.RSP01.004
MISCELLANEOUS LCD BEZEL SCREW MYLAR 47.N9B01.001
LCD LED LCD AUO 14 WXGA+ GLARE
B140XW01 V8 0A LF 220NIT 8MS 500:1
LK.14005.010
LED LCD CMI 14 WXGA GLARE
BT140GW01 V6 LF 220NIT 8MS 600:1
LK.1400D.008
LED LCD LPL 14 WXGA GLARE
LP140WH4-TLC1 LF 220NIT 16MS
LK.14008.009
LED LCD MODULE 14WXGA GLARE
BROWN W/CAMERA 1.3M & ANTENNA*2
& LOGO NONE 3G
6M.RSW01.001
LED LCD AUO 14 WXGA+ GLARE
B140XW01 V8 0A LF 220NIT 8MS 500:1
LK.14005.010
LED LCD MODULE 14WXGA GLARE
BLUE W/CAMERA 1.3M & ANTENNA*2 &
LOGO NONE 3G
6M.RSV01.001
CABLES LED LCD/CCD CABLE 50.RC901.004
MAINBOARD MAINBOARD AS4752&AS4755_UMA
INTEL HM65 SUPPORT 35W&45W CPU
LF W/RTC BATTERY W/O CPU&MEMORY
NON-3G
MB.RPT01.001
MAINBOARD
AS4752G&AS4755G_N12PGS 1GB INTEL
HM65 SUPPORT 35W&45W CPU LF
W/RTC BATTERY W/O CPU&MEMORY
NON-3G
MB.RRB01.001
MAINBOARD AS4752G_N12PGV 1GB
INTEL HM65 SUPPORT 35W&45W CPU
LF W/RTC BATTERY W/O CPU&MEMORY
NON-3G
MB.RST01.001
MEMORY SODIMM 1GB DDRIII 1333MHZ NANYA
NT1GC64BH4B0PS-CG LF 128*16
0.055UM
KN.1GB03.034
SODIMM 1GB DDRIII 1333MHZ KING-
STON ACR128X64D3S1333C9 LF 128*8
0.065UM
KN.1GB07.004
SODIMM 1GB DDRIII 1333MHZ UNIFOSA
GU672203EP0200 LF 128*8 0.065UM
KN.1GB0H.017
STON ACR256X64D3S1333C9 LF 128*8
0.065UM
KN.2GB07.004
STON ACR256X64D3S13C9G LF+HF
KN.2GB07.006
SODIMM 2GB DDRIII 1333MHZ ELPIDA
EBJ20UF8BCS0-DJ-F LF 256*8 46NM
KN.2GB09.010
SODIMM 2GB DDRIII 1333MHZ HYNIX
HMT325S6BFR8C-H9 LF 256*8 46NM
KN.2GB0G.018
SODIMM 4GB DDRIII 1333MHZ NANYA
NT4GC64B8HB0NS-CG LF 256*8
0.055UM
KN.4GB03.005
MEMORY KINGSTON SO-DIMM DDRIII
1333 4GB ACR512X64D3S13C9G LF+HF
KN.4GB07.001
SODIMM 4GB DDRIII 1333MHZ HYNIX
HMT351S6BFR8C-H9 LF 256*8 46NM
KN.4GB0G.004
SPEAKER SPEAKER 23.RC901.001
SCREWS KBYBOARD STAND-OFF 86.RC901.001
SCREW M2.5X6 H=0.7~0.8MM 86.00E12.536
SCREWS SCREW M2.5*L5 BLACK ZN+NYLOK 86.TK501.001
SCREW M2.5X4L NI NYLOK 86.00H36.534
SCREW 86.9A524.4R0
SCREW M2*L3 BLACK ZN 86.FR901.001
CHAPTER 7
7-2
Microsoft Windows 7 Environment Test. . . . . . . . . . . . . . . . . . .7-4
Test Compatible Components 7-3
This computers compatibility is tested and verified by Acers internal testing department. All
of its system functions are tested under Windows
7 environment.
Refer to the following lists for components, adapter cards, and peripherals which have passed
these tests. Regarding configuration, combination and test procedures, please refer to the
Compatibility Test Report released by the Acer Mobile System Testing Department.
7-4 Test Compatible Components
Microsoft Windows 7 Environment Test 0
Vendor Type Description Part No.
Adapter
10001023
LITE-ON
90W Adapter LITE-ON 90W 19V
1.7x5.5x11 Blue PA-1900-34AR, LV5
LED LF
AP.09003.024
10001081
DELTA
65W Adapter DELTA 65W 19V 1.7x5.5x11
Yellow ADP-65VH BA, LV5, Low
profile LED LF
AP.06501.033
10001045
DELTA
90W Adapter DELTA 90W 19V 1.7x5.5x11
Blue ADP-90MD BBA, LV5 LED LF
AP.09001.032
Audio Codec
10004786
REALTEK
ALC271X_VB3 Realtek ALC271X_VB3 LZ.21000.085
Battery
60001535
PANASONIC
6CELL2.2 Battery PANASONIC AS10D Li-Ion
3S2P PANASONIC 6 cell 4400mAh
Main COMMON ID:AS10D51
BT.00605.062
60002162
SIMPLO
6CELL2.2 Battery SIMPLO AS10D Li-Ion 3S2P
PANASONIC 6 cell 4400mAh Main
COMMON ID:AS10D71
BT.00607.125
Bluetooth
10001018
HON HAI
BT 2.1 Foxconn Bluetooth ATH BU_12 BH.21100.012
10001018
HON HAI
BT 3.0 Foxconn Bluetooth ATH BU12 BH.21100.011
Camera
PLM00012
Suyin
1.3M HD Suyin 1.3M HD SY_6A1(CSP)_SP AM.21400.094
Card Reader
PLM00014
ODM
5 in 1-Build in 5 in 1-Build in MS, MS Pro, SD, SC,
XD
CR.21500.013
CPU
10001067
INTEL
Ci32310M CPU Intel Core i3 i3-2310M PGA
2.1G 35W 2/4
KC.23101.DMP
10001067
INTEL
2.3G 35W 2/4
KC.24101.DMP
10001067
INTEL
2.5G 35W 2/4
KC.25201.DMP
10001067
INTEL
2.6G 35W 2/4
KC.25401.DMP
HDD
60001922
TOSHIBA DIGI
N750GB5.4KS_
4K
HDD TOSHIBA 2.5" 5400rpm 750GB
MK7559GSXP, 375G/P, Capricorn
BS, 4K drive SATA 8MB LF+HF
F/W:GN003J
KH.75004.001
60001953
TOSHIBA ELEC
N640GB5.4KS_
4K
HDD TOSHIBA 2.5" 5400rpm 640GB
MK6459GSXP, Capricorn 3BS,
375G/P SATA 8MB LF+HF
F/W:GN003J 4K
KH.64004.003
60001994 WD N250GB5.4KS_
4K
HDD WD 2.5" 5400rpm 250GB
WD2500BPVT-22ZEST0,ML320S-AF
, 4K drive SATA 8MB LF
F/W:01.01A01 4K drive
KH.25008.029
60001994 WD N500GB5.4KS_
4K
WD5000BPVT-22HXZT1,ML375_AF,
4K drive SATA 8MB LF+HF
F/W:01.01A01
KH.50008.021
60001994 WD N640GB5.4KS_
4K
WD6400BPVT-22HXZT1, ML375M
SATA 8MB LF F/W: 01.01A01
KH.64008.005
60002005
HGST SG
N320GB5.4KS HDD HGST 2.5" 5400rpm 320GB
HTS543232A7A384, Eagle B7,
320G/P SATA LF+HF F/W:A60W
KH.32007.013
60002005
HGST SG
N500GB5.4KS HDD HGST 2.5" 5400rpm 500GB
HTS545050B9A300 Panther B SATA
LF F/W:C60F Disk imbalance criteria
= 0.014g-cm
KH.50007.010
Keyboard
60004864
DARFON
BW4T_A10B Keyboard ACER BW4T_A10B BW4T
Internal 14 Standard Black NONE
Y2010 Acer Legend Texture
KB.I140A.264
LAN
60001948
BROADCOM
BCM57785X Broadcom BCM57785X NI.22400.052
LCD
60003316 AUO NLED14WXGA LED LCD AUO 14" WXGA None
Glare B140XW01 V9 0A LF 200nit
8ms 400:1
LK.14005.013
60003316 AUO NLED14WXGAG LED LCD AUO 14'' WXGA Glare
B140XW01 V8 0A LF 220nit 8ms
500:1 (power saving)
LK.14005.010
Memory
60001993
NANYA
SO2GBIII13 Memory NANYA SO-DIMM DDRIII
1333 2GB NT2GC64B88B0NS-CG
LF 256*8 0.055um
KN.2GB03.021
60002000
UNIFOSA
SO1GBIII13 Memory UNIFOSA SO-DIMM DDRIII
1333 1GB GU672203EP0200 LF
128*8 0.065um
KN.1GB0H.017
60002045
HYNIX
SO2GBIII13 Memory HYNIX SO-DIMM DDRIII
1333 2GB HMT325S6BFR8C-H9 LF
256*8 46nm
KN.2GB0G.018
60002215
SAMSUNG
SO4GBIII13 Memory SAMSUNG SO-DIMM
DDRIII 1333 4GB
M471B5273CH0-CH9 LF 256*8
46nm
KN.4GB0B.010
NB Chipset
10001067
INTEL
HM65 NB Chipset Intel CS BD82HM65
Huron River
KI.G6501.001
10001067
INTEL
HM65 NB Chipset Intel CS BD82HM65 B3
Huron River
KI.G6501.004
ODD
60001922
TOSHIBA DIGI
NSM8XS ODD TOSHIBA Super-Multi DRIVE
12.7mm Tray DL 8X TS-L633F LF
W/O bezel SATA (HF + Windows 7)
KU.00801.040
60001939
PIONEER
NSM8XS ODD PIONEER Super-Multi DRIVE
12.7mm Tray DL 8X DVR-TD10RS
LF W/O bezel 1.00 SATA
KU.00805.049
60003901
HITACHI EAST
NSM8XS ODD HLDS Super-Multi DRIVE
12.7mm Tray DL 8X GT34N LF W/O
bezel SATA Zero Power Supported,
PCC LD (HF + Windows 7)
KU.0080D.057
VGA Chip
10001067
INTEL
UMA UMA (Intel) KI.23200.038
60001915
NVIDIA
N12PGS VGA Chip nVidia N12PGS A1 40nm
29mm*29mm GB2-128 package
KG.PGS0V.001
60001915
NVIDIA
N12PGV VGA Chip nVidia N12
N12P-GV-OP-B-A1 40nm
29mm*29mm GB1-128 package
KG.PGV0V.002
VRAM
10000981 MISC 1G-DDR3
(64*16*8)
1G-DDR3 64*16*8 KI.23300.018
10000981 MISC 2G-DDR3
(128*16*8)
2G-DDR3 128*16*8 KI.23300.028
10000981 MISC 512M-DDR3
(64*16*4)
512M-DDR3 64*16*4 KI.23300.019
60002045
HYNIX
VR1GbIII8 VRAM HYNIX Graphic DDRIII 800
1Gb H5TQ1G63BFR-12C LF
VR.1GB0G.004
60002045
HYNIX
VR1GbIII9 VRAM HYNIX Graphic DDRIII 900
1Gb H5TQ1G63DFR-11C LF 64*16
46nm
VR.1GB0G.006
60002045
HYNIX
VR2GBIII9 VRAM HYNIX Graphic DDRIII 900
2Gb H5TQ2G63BFR-11C LF 128*16
46nm
VR.2GB0G.002
60002215
SAMSUNG
VR1GbIII9 VRAM SAMSUNG Graphic DDRIII
900 1Gb K4W1G1646G-BC11 LF
64*16 35nm
VR.1GB0B.008
60002215
SAMSUNG
VR2GBIII9 VRAM SAMSUNG Graphic DDRIII
900 2Gb K4W2G1646C-HC11 LF
128*16 46nm
VR.2GB0B.003
9999995 ONE
TIME VENDOR
N N no VRAM KI.23300.014
WiFi Antenna
10000105 WNC PIFA PIFA LZ.23500.006
Wireless LAN
10001023
LITE-ON
3rd WiFi 2x2
BGN
Liteon Wireless LAN Atheris HB97
2x2 BGN (HM) WN6603AH
NI.23600.073
23707801
FOXCONN TW
3rd WiFi 2x2
BGN
Foxconn Wireless LAN Atheros HB97
2x2 BGN (HM)
NI.23600.072
23707801
FOXCONN TW
3rd WiFi BG Foxconn Wireless LAN Atheros
HB95BG (HM) T77H121.10
NI.23600.077
PLM00010 QMI 3rd WiFi 2x2
BGN
QMI Wireless LAN Atheros HB97 2x2
BGN (HM)
NI.23600.074
CHAPTER 8
Online Support Information
8-2
Online Support Information 8-3
Online Support Information
This section describes online technical support services available to help users repair their
Acer Systems.
For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer
branch office. Acer Branch Offices and Regional Business Units may access our website.
However some information sources will require a user i.d. and password. These can be
obtained directly from Acer CSD Taiwan.
Acer's Website offers convenient and valuable support resources.
In the Technical Information section users can download information on all of Acer's
Notebook, Desktop and Server models including:
Service guides for all models
Bios updates
Software utilities
Spare parts lists
TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free
downloading of our technical material.
Also contained on this website are:
Detailed information on Acer's International Travellers Warranty (ITW)
Returned material authorization procedures
An overview of all the support services we offer, accompanied by a list of telephone, fax
and email contacts for all technical queries.
We are always looking for ways to optimize and improve our services, so do not hesitate to
direct any suggestions or comments to us.
8-4 Online Support Information

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Aspire 4752/4752G/4752Z/4752ZG/4352/4352G

7 Home Premium 32-bit/64-bit

HM65 Express Chipset

HM65 Express Chipset

and Application keys

Office 2010 preloaded (purchase a product key to activate)

Office Starter 2010

Internet Security Suite (trial only)

(except China, Hong Kong)

(US, Canada only)

Core Mobile Processor

HM65 Express Chipset

Core Mobile Processor Family

HM65 Express Chipset

Core Mobile Processor

HD Graphics integrated in the Intel

Quiet Boot Show the original equipment manufacturer

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