Self-Talk As A Regulatory Mechanism: How You Do It Matters: Ethan Kross Emma Bruehlman-Senecal
Self-Talk As A Regulatory Mechanism: How You Do It Matters: Ethan Kross Emma Bruehlman-Senecal
Self-Talk As A Regulatory Mechanism: How You Do It Matters: Ethan Kross Emma Bruehlman-Senecal
Emma Bruehlman-Senecal
Jason Moser
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Ozlem Ayduk
University of California, Berkeley
Does the language people use to refer to the self during introspection influence how they think, feel, and
behave under social stress? If so, do these effects extend to socially anxious people who are particularly
vulnerable to such stress? Seven studies explored these questions (total N 585). Studies 1a and 1b were
proof-of-principle studies. They demonstrated that using non-first-person pronouns and ones own name
(rather than first-person pronouns) during introspection enhances self-distancing. Studies 2 and 3
examined the implications of these different types of self-talk for regulating stress surrounding making
good first impressions (Study 2) and public speaking (Study 3). Compared with the first-person group,
the non-first-person group performed better according to objective raters in both studies. They also
displayed less distress (Studies 2 and 3) and engaged in less maladaptive postevent processing (Study 3).
Studies 4 and 5 examined how these different forms of self-talk influence the way people appraise
social-anxiety-provoking events. They demonstrated that non-first-person language use (compared with
first-person language use) leads people to appraise future stressors in more challenging and less
threatening terms. Finally, a meta-analysis (Study 6) indicated that none of these findings were
moderated by trait social anxiety, highlighting their translational potential. Together, these findings
demonstrate that small shifts in the language people use to refer to the self during introspection
consequentially influence their ability to regulate their thoughts, feelings, and behavior under social
stress, even for vulnerable individuals.
Keywords: distancing, stress, social anxiety, rumination, self-regulation, emotion regulation
During the summer of 2010, LeBron James, a future Hall-ofFame basketball player, faced a tough decision. Should he stay
with the small market team that nurtured his career from its
inception, or move to a larger city market? Shortly after making his
choice (he joined the larger market team), he described his
decision-making process in an interview noting, One thing I
304
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305
Research Overview
Seven studies examined whether language use during introspection influences peoples ability to self-regulate under social stress.
Studies 1a and 1b were proof-of-principle studies. They examined
whether using non-first-person pronouns and ones own name
(non-first-person group from hereon) rather than first-person pronouns (first-person group from hereon) during introspection enhances self-distancing. Studies 2 and 3 then examined the implications of these different forms of self-talk for regulating the
cognitive, emotional, and behavioral sequalae of social stress.
Studies 4 and 5 examined how these different forms of self-talk
influence the way people appraise future stressors. Finally, Study
6 consisted of a meta-analysis that combined data from Studies 2
through 5 to examine whether trait social anxiety moderates the
self-regulatory effects of non-first-person language use.
Studies 1a and 1b
Our starting point is that using non-first-person pronouns and
ones own name to refer to the self during introspection promotes
self-distancing. One way to test this prediction is to examine
whether language use during self-reflection influences the vantage
point that people adopt when visualizing emotional experiences. If
non-first-person language use (i.e., linguistic self-distancing)
KROSS ET AL.
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306
enhances self-distancing, then people who use this type of language during introspection should be more likely to report seeing
themselves in their past experience from an observers visual
perspective (i.e., visual self-distancing) than people who use
first-person pronouns during introspection. This logic is broadly
consistent with construal level theory, which suggests that potentiating psychological distance in one domain enhances psychological distance in other domains (Trope & Liberman, 2003, 2010).
We tested this prediction by asking participants to analyze their
feelings surrounding an anger-provoking (Study 1a) and anxietyprovoking (Study 1b) negative autobiographical experience using
first-person pronouns or non-first-person pronouns and their own
name. We focused on two types of negative emotional experiences
in these studies to examine the reliability and generalizability of
our findings. After participants analyzed their feelings, we asked
them to indicate the degree to which they adopted the visual
perspective of an observer as they reflected on their feelings.
Method
Participants. In Study 1a, participants were 56 undergraduates (Mage 18.95 years, SDage 4.74; 38 females; 52% White,
23% Asian American, 11% African American, and 14% other)
who received course credit for their participation. In Study 1b, 93
participants were recruited through Amazon Mechanical Turk
(MTurk; Mage 32.23 years, SDage 12.98; 50 females; 79.6%
White, 12.9% Asian American, 2.2% African American, and 5.5%
other).
Procedure and materials.
Baseline affect. After providing informed consent, participants in both studies rated how they felt right now (1 very
negative, 9 very positive; Study 1a: M 6.35, SD 1.17; Study
1b: M 6.74, SD 1.46).
Negative experience recall task. Next, we asked participants
to recall for Study 1a an anger-related autobiographical experience:
No matter how well two people get along there are times when they
experience conflict . . . [T]ake a few moments right now to recall a
time when you experienced such conflict with another persona time
when you became truly enraged at this person.
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This exclusion rate (23%) is consistent with prior studies that have
used instructional manipulation checks (Oppenheimer, Meyvis, &
Davidenko, 2009). Exclusions did not differ by condition, Study
1a: 2(1) 0.06, p .80; Study 1b: 2(1) 2.13, p .15.
All analyses controlled for baseline affect, which the groups did
not differ on, Fs 1. Gender was not related to the dependent
variable in either study, Fs 1, and controlling for it did not
substantively alter any of the results. Three participants (one in
Study 1a; two in Study 1b) had missing values because of omitted
responses.
Visual self-distancing. As expected, participants in the nonfirst-person groups displayed significantly higher levels of visual
self-distancing than participants in the first-person groups in both
Study 1a, F(1, 52) 5.96, p .018, p2 .103, and Study 1b, F(1,
67) 4.45, p .039, p2 .062 (see Figure 1). These findings
demonstrate that using non-first-person pronouns and ones own
name to refer to the self enhances self-distancing.
Study 2
We recruited participants for a study on the psychology of first
impressions. They were told that they would be asked to make a
positive first impression on another person. Prior to engaging in
this task, we asked them to reflect on their feelings concerning
their upcoming social interaction using either first-person pro-
307
Method
Participants. Participants were 97 undergraduate women
(Mage 20.05 years, SDage 1.86; 26.8% White, 49.5% Asian
American, 5.1% African American, and 18.6% other) who received course credit or payment for participating. We focused on
women only in this study because they are disproportionately
affected by anxiety-related problems, including social anxiety
(Kessler et al., 1994; Spurr & Stopa, 2002; Weinstock, 1999).
Procedure and materials.
Phase 1: Trait social anxiety. Participants completed the 12item Brief Fear of Negative Evaluation Scale (BFNE; Leary, 1983)
online approximately 5 days (M 5.19 days, SD 3.41) before
the study. Sample items include, I am afraid that others will not
approve of me and Sometimes I think I am too concerned with
what other people think of me (1 not at all characteristic of me,
5 extremely characteristic of me; .80; M 37.03, SD
9.23).
Phase 2: Cover story and premanipulation anxiety. Informed
consent was obtained at the beginning of the experiment. As part
of this process, we informed participants that they would be having
a videotaped conversation with another participant. Next, participants rated how anxious they felt (1 not at all, 5 extremely;
M 2.30, SD 0.96).
Phase 3: Explanation of study. An experimenter told participants that the study focused on impression formation. Specifically, they were told that their goal would be to make a good first
impression during a short conversation with an opposite sex participant after which they would be evaluating each others performance. In addition, they were informed that their conversation
would be videotaped and assessed by trained psychologists who
would be rating their social skills. Such getting to know you
tasks are commonly used to elicit social anxiety in the laboratory
(e.g., J. V. Clark & Arkowitz, 1975; Glass, Merluzzi, Biever, &
Larsen, 1982; Turner, Beidel, & Larkin, 1986).
Next, the experimenter added that an additional goal of the study
was to examine how people can effectively prepare themselves to
make good first impressions. Thus, they were told that they would
be receiving instructions about how to prepare themselves for their
social interaction in a few moments. After these instructions were
conveyed, the experimenter left the participant alone in a room
without any distractions for 2 min. During this time, the experimenter retrieved the participants condition assignment from another room.
Phase 4: Experimental manipulation. After the 2-min waiting period, the experimenter told participants, We are interested
in the different ways people go about preparing themselves psychologically for meeting new people and what effect each type of
self-preparation has on performance. They were then randomly
3
In Studies 2 and 3, a number of additional measures were included for
exploratory purposes. They are available upon request from the corresponding authors.
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KROSS ET AL.
Results
Preliminary analyses. Four participants in each condition
were excludedfour because they suspected that their partner was
a confederate and/or inferred the study aims during the funneled
debriefing, and four because of protocol errors (e.g., the confederate did not follow protocol)leaving 89 participants, 44 in the
first-person group and 45 in the non-first-person group. Exclusions
did not differ by condition, 2(1) 0.00, p .98.
The groups did not differ on premanipulation anxiety, t(86)
0.54, p .590, or trait social anxiety, t(87) 0.61, p .541.
Both of these variables were, as expected, related to several of the
dependent variables (see Table 1). Therefore, they were included
as covariates. Degrees of freedom vary slightly across analyses due
to missing data.
Manipulation check. There was no effect of condition on the
manipulation check, F(1, 84) 0.00, p .973, p2 .000
(first-person: M 3.80, SE 0.10; non-first-person: M 3.80,
SE 0.10), indicating that both groups followed the instructions
equally well. It should be noted that one-sample t tests indicated
that the mean manipulation check score for each group was significantly greater than the midpoint of the manipulation check
4
We did not include the conversational flow category because the
structured nature of the interaction did not allow us to code this dimension.
309
Table 1
Study 2 Zero-Order Correlations Between Measured Variables
Variable
1.
2.
3.
4.
5.
6.
Note. T Time.
p .10. p .05.
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p .01.
.18
.23
.33
.04
.43
.29
.09
.16
.04
.01
.05
.08
.04
.04
.04
p .005.
Figure 2. The effect of condition on anxiety over time (Panel A) and adaptive social interaction performance
(Panel B) in Study 2. Error bars indicate standard errors. Time 1 t1.
KROSS ET AL.
310
Next, we performed an ANCOVA on judges ratings of performance during the structured phase of the interaction with condition as the between-subjects predictor and trait social anxiety and
premanipulation anxiety as covariates. Judges ratings indicated
that the non-first-person group performed better on the social
interaction task than the first-person group, F(1, 82) 7.18, p
.009, p2 .081 (see Figure 2, Panel B). Neither premanipulation
anxiety, F(1, 82) 0.51 p .478, p2 .006, nor trait social
anxiety, F(1, 82) 0.08, p .774, p2 .001, predicted this
variable.
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Study 3
Study 3 examined the implications of the same two types of
self-talk that Study 2 focused on for allowing people to regulate
their thoughts, feelings, and behavior under social evaluative
stress. However, a different social stress induction was used, the
focus was on different dependent variables, and men as well as
women were included. In so doing, we aimed in Study 3 to extend
the Study 2 findings in four ways.
First, in Study 3, we examined whether the Study 2 results
would generalize to an arguably more powerful social stress inductiona public speech task rather than an impression formation
task (Beazley, Glass, Chambless, & Arnkoff, 2001; Turner et al.,
1986). Building on prior research indicating that visual selfdistancing manipulations generalize to powerful negative affect
inductions (Mischowski et al., 2012), we predicted that the benefits
associated with using non-first-person pronouns and ones own
name during introspection would generalize to this novel context.
Second, although Study 2 included a premanipulation measure
of affect that the two groups did not differ on, this measure was
Method
Participants. Participants were 89 undergraduates (60 females; Mage 19.01 years, SDage 1.04; 73.0% White, 12.4%
Asian American, 6.7% African American, and 7.9% other) who
received course credit or $20 for their participation.
Procedure and materials.
Phase 1: Trait social anxiety. We assessed trait social anxiety
using two measures to enhance reliability: the BFNE ( .88;
M 36.02, SD 8.13) and the 17-item Social Phobia Inventory
(SPIN; Connor et al., 2000; scale: 0 not at all, 4 extremely;
.88; M 21.19, SD 9.91).5 Sample items for the SPIN
include, I am bothered by blushing in front of other people, and
Parties and social events scare me. Both measures were administered approximately 4 days before the experiment (Mdays 3.66,
SDdays 1.76). Scores on the BFNE and SPIN were standardized
and collapsed to form a single trait social anxiety index ( .69).
Phase 2: Baseline affect. After providing informed consent,
participants rated how they felt right now (1 very negative,
7 very positive; M 4.93, SD 1.07).
Phase 3: Stress induction. We induced social stress using a
modified version of the Trier Social Stress Task (TSST; Kirschbaum, Pirke, & Hellhammer, 1993). This task involves having
participants deliver a public speech in front of an evaluative
audience without receiving sufficient time to prepare; it is one of
the most powerful ways of inducing stress in the laboratory among
humans (Dickerson, Gruenewald, & Kemeny, 2004; Dickerson &
Kemeny, 2004). Following established procedures (Kirschbaum et
al., 1993), the experimenter told participants that they would have
to give a speech on why they are qualified for their dream job to
a panel of interviewers trained to evaluate speech performance.
They were also told that their performance would be videotaped.
5
Due to a protocol error, SPIN Item 17 was not administered. We
replaced this missing value with each participants mean rating of the first
16 items.
They were then taken to a small room, which contained a desk and
chair, and given 5 min to prepare. They were not permitted to take
notes during this time.
Phase 4: Experimental manipulation. After the 5-min preparation period, participants were told:
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311
Results
Preliminary analyses. The groups did not differ on baseline
affect, t(85) 0.26, p .798, trait social anxiety, t(87) 0.70, p
.485, or gender, 2(1) 0.09, p .764. As in Study 2, baseline affect
and trait social anxiety were included as covariates. Gender was not
related to any of the dependent variables, and controlling for it did not
substantively alter any of the results (for zero-order correlations, see
Table 2). Therefore, it is not discussed further. Degrees of freedom
vary across analyses due to missing data.
Affect: Global affect and shame. To facilitate comparisons
between global affect and shame, we first reverse scored participants baseline and postmanipulation global affect scores so that
higher numbers on these scales reflected more negative affect,
consistent with scores on the Shame scale. We then examined the
effect of condition on global affect by performing a repeatedmeasures ANCOVA with time of global affect measurement as the
within-participants variable (two: baseline vs. postspeech task),
condition as the between-participants variable (two: first-person
vs. non-first-person) and trait social anxiety as the covariate. This
analysis revealed a significant condition by time interaction, F(1,
83) 8.39, p .005, p2 .092, indicating that participants in the
first-person group displayed a significant increase in negative
affect over time, F(1, 42) 9.80, p .003, p2 .189. As Figure
KROSS ET AL.
312
Table 2
Study 3 Zero-Order Correlations Between Measured Variables
Variable
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1.
2.
3.
4.
5.
6.
7.
2
.12
3
.01
.01
4
.07
.00
.11
5
.09
.02
.01
.35
.26
.06
.09
.30
.69
.21
.06
.00
.07
.26
.35
Note. To facilitate comparisons between global affect and shame, we reverse scored participants baseline and
postmanipulation global affect scores so that higher numbers on the scales reflected more negative affect.
p .05. p .005.
Figure 3. The effect of condition on global affect (Panel A), shame (Panel B), adaptive speech task
performance (Panel C), and postevent processing (Panel D) in Study 3. Error bars indicate standard errors.
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Study 4
Study 4 had three goals. Its first goal was to examine how
language use during introspection influences peoples appraisals of
future stressors. In particular, it sought to examine the effect of
language use on challenge-threat appraisals.
People naturally appraise future stressors along a challenge
threat continuum (Blascovich & Tomaka, 1996; also see Lazarus
& Folkman, 1984). Challenge appraisals occur when people perceive their ability to cope (i.e., their resources) with a situation as
exceeding the demands of the situation; threat appraisals occur
when people perceive the demands of the situation as exceeding
their ability to cope (e.g., Blascovich & Tomaka, 1996; Lazarus &
Folkman, 1984).
In the current study, we hypothesized that non-first-person language use would lead people to appraise future stressors in more
challenging and less threatening terms. This prediction was motivated by research indicating that visual self-distancing leads people to focus relatively less on the concrete, emotionally arousing
aspects of negative past experiences and relatively more on reconstruing their experiences in ways that provide insight and closure
(for review, see Ayduk & Kross, 2010a; Kross, 2009; Kross &
Ayduk, 2011; cf. Fujita et al., 2006; Trope & Liberman, 2003,
313
Method
Participants. Participants were 97 undergraduates (66 females; Mage 20.39 years, SDage 5.16; 51% White, 35% Asian
American, 8% African American, and 6% other) who received
course credit or $20 for participating in this two-session study.
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314
KROSS ET AL.
Eleven participants did not return for the second session, and five
participants declined to participate after learning that they would
have to give a speech (but before the manipulations were administered). Thus, data were not available from these participants for
analyses.
Procedure and materials.
Phase 1: Trait social anxiety. During a pretest session held
approximately 9 days before the experiment (M 8.56 days,
SD 5.73), participants completed the BFNE ( .88; M
36.64, SD 8.61) and SPIN ( .90; M 19.46, SD 11.14).
Scores on these measures were standardized and collapsed to form
a trait social anxiety index ( .74).
Phase 2: Baseline affect. During a laboratory session following the pretest, participants provided informed consent and then
rated how they felt right now (1 very negative, 7 very
positive; M 5.20, SD 1.15).
Phase 3: Stress induction. See Study 3.
Phase 4: Experimental manipulation. See Study 3.
Phase 5: Self-report appraisals and anticipatory anxiety.
After the reflection period, participants completed a brief survey
that contained three questions. We measured threat by asking
participants, How demanding do you expect the upcoming speech
task will be? (1 not very demanding, to 7 extremely demanding; M 3.27, SD 0.92). We measured challenge by
asking participants, How well do you think you will be able to
cope with the speech task? (1 not very well, 5 extremely
well; M 3.35, SD 0.84). Finally, we measured anticipatory
anxiety by asking participants, How stressed/anxious do you feel
about the upcoming speech task? (1 not very stressed/anxious,
7 extremely stressed/anxious; M 3.40, SD 1.00). Following
prior research (Blascovich & Tomaka, 1996; Epel, Daubenmier,
Moskowitz, Folkman, & Blackburn, 2009), we computed a
challenge-to-threat ratio by dividing challenge scores by threat
scores (M 1.19, SD 0.77) to index appraisals. Higher scores
on this measure indicated that participants appraised the speech
task more as a challenge (vs. threat).
Phase 6: Stream of thought essays. Next, participants described in writing the stream of thoughts that flowed through their
mind during the reflection period. Using a 0 (not at all) to 3
(completely) scale, two raters blind to condition coded these essays
on the following dimensions.
Challenge and threat appraisals. We operationalized challenge as statements in which participants indicated that they could
cope with the upcoming stressor and/or statements in which participants provided advice or encouragement to themselves to facilitate their performance (e.g., I feel well experienced for my
dream job, and I know that if I can talk about it correctly . . .). We
operationalized threat as statements in which participants indicated
feeling unprepared or overwhelmed by the demands of task (e.g.,
I thought about my stress level and how well I would do in this
task. I fear I will be too nervous and not speak well).
Cognitive avoidance. We operationalized avoidance as statements indicating that participants thought about something other
than their upcoming speech task (e.g., I started to think about
other things).
Audience perspective taking. We operationalized audience
perspective taking as statements indicating that participants put
themselves in the shoes of the other people involved in the event
they were thinking about to surmise how they would be viewed by
Results
Preliminary analyses. Two participants in the first-person
group and four participants in the non-first-person group were
excluded on a priori groundsfive indicated that they did not
believe they would have to deliver a speech and one indicated that
he did not follow the manipulation instructionsleaving 75 participants, 37 in the first person group and 38 in the non-first-person
group. Exclusions did not differ by condition, 2(1) 0.65, p
.42.
The groups did not differ on baseline affect, t(72) 0.82, p
.425, trait social anxiety, t(73) 0.11, p .914, or gender,
2(1) 0.01, p .941. As in Studies 2 and 3, baseline affect and
trait social anxiety were included as covariates. Gender was related
to self-report challengethreat appraisals such that women displayed more challengethreat appraisals than men (see Table 3).
However, controlling for this variable did not influence the results.
Therefore, it is not discussed further. Degrees of freedom vary
slightly across analyses due to missing data.
Challenge versus threat. Condition significantly predicted
self-report challengethreat appraisals, F(1, 70) 7.24, p .009,
p2 .094. Non-first-person participants appraised the speech task
in more challenging and less threatening terms than first-person
participants (see Figure 4, Panel A). Baseline affect, F(1, 70)
10.24, p .002, p2 .128, and trait social anxiety, F(1, 70)
7.69, p .007, p2 .099, also predicted this variable baseline
affect was positively related to this variable, pr .36, p .007,
whereas trait social anxiety negatively related to it, pr .32, p
.007.
Condition also predicted coded challengethreat appraisals, F(1,
54) 6.17, p .016, p2 .103non-first-person participants
appraised the task in more challenging and less threatening terms
than first-person participants (for examples, see Table 4; also see
Figure 4, Panel B). Neither baseline affect, F(1, 54) 0.78, p
.382, p2 .014, nor trait social anxiety, F(1, 54) 1.47, p .231,
p2 .026, predicted this variable.
315
Table 3
Study 4 Zero-Order Correlations Between Measured Variables
Variable
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1.
2.
3.
4.
5.
6.
7.
8.
2
.14
3
.07
.12
4
.20
.08
.17
.26
.29
.29
.60
.18
.07
.00
.42
.43
.06
.13
.01
.12
.15
.27
.09
.08
.03
.05
.04
.05
.05
Note. Higher scores on baseline affect and global affect reflect lower levels of negative affect. Higher scores on challengethreat reflect more challenge
relative to threat appraisals.
p .05. p .01.
speech alters the way they appraise that event. It generated four
key findings.
First, as predicted, participants who reflected on their feelings
using non-first-person language appraised their upcoming speech
in more challenging and less threatening terms than participants
who reflected on their feelings using first-person language. This
effect was observed on two types of appraisal measures, highlighting the robustness of these results. These findings are noteworthy
because prior research indicates that challengethreat appraisals
influence how people think, feel, and behave under social stress.
Specifically, challenge (compared with threat) appraisals predict
adaptive subjective, physiological, and behavioral responses (e.g.,
Blascovich, Seery, Mugridge, Norris, & Weisbuch, 2004; Dienstbier, 1989; Jamieson, Nock, & Mendes, 2012).
Second, in contrast to the Study 2 results but consistent with our
initial predictions, non-first-person participants displayed less anticipatory anxiety than first-person participants. Thus, it is possible
that our failure to observe an effect on anticipatory anxiety in
Study 2 was due to chance. Given that we expected and found an
effect of condition on this variable in Study 4, we caution against
overinterpreting the null results in Study 2.
Figure 4. The effect of condition on the ratio of self-reported (Panel A) and coded (Panel B) challengethreat
appraisals in Study 4. Error bars indicate standard errors.
KROSS ET AL.
316
Table 4
Sample Threat and Challenge Appraisals as a Function of Condition in Study 4
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Study 5
The primary goal in Study 5 was to conceptually replicate the
effect of language use on challengethreat appraisals using a larger
sample from a different participant pool. We accomplished this
goal by recruiting participants using Amazons Mechanical Turk.
The second goal was to examine the generalizability of the
effect of language use on challengethreat appraisals. Toward this
end, we asked participants to reflect on their feelings surrounding
any future anxiety-provoking event (not just a speech task).
Our final goal was to refine our understanding on how language
use influences challengethreat appraisals by more directly assessing the relationship between these variables. In Study 4,
challengethreat appraisals were measured by asking participants
to self-report how they appraised their upcoming speech task and
then retrospectively report on the stream of thoughts that flowed
through their mind when they analyzed their feelings. Although
both of these are valid measures that are regularly used to interpret
how people appraise events, they are both one step removed from
the appraisal process itself. That is, they do not directly assess the
thoughts and feelings that become activated when people reflect on
events. To directly assess such thoughts, we implemented an
alternative approach in Study 5 that involved asking participants to
work through their current thoughts and feelings surrounding an
upcoming anxiety event in writing using first-person or non-first-
Method
Participants. Participants were 153 individuals (72 female;
Mage 34.64 years, SDage 12.38; 82.4% White, 7.8% Asian
American, 3.3% African American, and 6.5% other) who were
recruited via Amazons Mechanical Turk (Mturk). They were
compensated $0.50 for their participation.
Procedure and materials.
Cover story. We obtained informed consent at the beginning
of the experiment. Participants were recruited for a study on
writing about emotions from a certain perspective.
Baseline emotion. Participants rated how they felt right now
using a sliding scale (0 very positive, 100 very negative; M
33.92, SD 20.50).
Trait social anxiety. Next, participants completed the BFNE
( .94; M 32.65, SD 9.31).
Social anxiety reflection task. We then asked participants to
think about a current source of social anxiety. They read the
following instructions:
No matter how satisfied people are with their lives, there are times that
they worry and experience anxiety about things that may go wrong
when they interact with other people. Take a few moments right now
to think about a specific experience with another person or people that
you worry about happening to you from time to time. This could be
as minor as worrying about a friend not calling you back or more
serious like giving a speech in front of lots of people. As you do this,
try to identify a specific experience that makes you feel especially
anxious whenever you think about it. Although it may be difficult,
most people can usually come up with at least one potential social
event that they worry about. Take your time as you try to do this.
6
Additional measures were included for exploratory purposes in this
study. They are available upon request from the corresponding authors.
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We categorized the type of socially anxious experiences participants reflected on into the following categories: work-related
(12%; e.g., job interview; anxiety-provoking colleague interaction), money-related (3%; e.g., borrowing money; being homeless), health-related (4%; worrying about family members health),
performance-related (19%; e.g., class presentation; exam performance), interpersonal-relationship-related (40%; e.g., interacting
with ex-partner; being excluded from a group), or other (22%; e.g.,
impending move).
Experimental manipulations. The experimental manipulation
was virtually identical to those in previous studies. The only
differences were that participants were asked to write (rather than
think) using first-person or non-first-person language to refer to
the self.
Appraisals. Two condition-blind judges rated each essay for
challenge (ICC .78, M 0.46, SD 0.91), threat (ICC .81,
M 1.78, SD 1.02), avoidance (ICC .72, M 0.07, SD
0.30), and audience perspective taking (ICC .84, M 0.65,
SD 0.87) using the same criteria as in Study 4. To preserve
judges blindness to condition, all non-first-person participant essays were converted into first-person essaysthat is, names and
non-first-person pronouns were replaced with I or my, and the
appropriate verb tenses and articles were modified to ensure clarity
by a third experimenter who did not code the essays.
Following the procedure used in Study 4, we computed challenge (vs. threat) scores by dividing challenge by threat after
adding a constant (1) to each index (M 0.73, SD 0.85).
Higher scores reflected more challenge compared with threat appraisals.
Debriefing. Participants were asked to describe any other
activities that [they] were engaging in while [they] filled out the
survey and then thanked.
Results
Preliminary analyses. In the current study, participants essays constituted the manipulation checkthat is, by reading participants essays, we were able to determine if they (a) used the type
of language they were instructed to use when writing about their
anxiety-provoking experience and (b) wrote about a current or
future anxiety-provoking experience. Twenty-nine participants
failed this check and were thus excluded on a priori grounds17
wrote about a past (rather than current or future) anxietyprovoking experience, and 12 did not write about an anxietyprovoking experience using the type of language they were asked
to use. In addition, seven participants indicated that they were
doing something else while they participated (e.g., watched TV,
text messaging) and were thus also excluded on a priori grounds.
This left 117 participants, 62 in the first-person group and 55 in the
non-first-person group. Exclusions did not differ by condition (20
in the first-person and 16 in the non-first-person, 2(1) 0.07, p
.79. The overall exclusion rate (24%) is consistent with the rate
observed in Study 1b, which also used Mturk.
The groups did not differ on baseline affect, t(115) 1.05, p
.295; trait social anxiety, t(115) 0.21, p .983; gender, 2(1)
0.63, p .426; or type of social anxiety provoking experience,
2(6) 5.39, p .495.7 Controlling for gender and type of social
anxiety provoking experience did not substantively alter any of the
results we report. Therefore, these variables are not discussed
317
Study 6
Although we included trait social anxiety as a covariate in
Studies 25, we did not examine whether this variable interacted
with condition in any of these studies because our statistical power
to observe significant interactions in each study was low, considerably lower than our power to detect significant main effects
(Frazier, Tix, & Barron, 2004; Smith, 2000). To overcome this
limitation, we performed a meta-analysis in Study 6 on the data
from Studies 25 (for a similar approach, see Selcuk, Zayas,
Gunaydin, Hazan, & Kross, 2012). Specifically, we examined
whether trait social anxiety interacted with condition to predict the
following dependent measures, which were assessed in more than
one study: anticipatory anxiety (Studies 2 4), postmanipulation
affect (Studies 23), challengethreat (Studies 4 5), behavior
(Studies 2 and 3), and audience perspective taking (Studies 4 and
7
Because there was overlap between the work- and performance-related
categories, we also collapsed across them when performing covariate
analyses. Doing so did not influence any results.
8
After the manipulation, participants were asked to rate how difficult it
was for them to implement the instructions. Non-first-person participants
reported experiencing marginally more difficulty than first-person participants, F(1, 113) 3.48, p .07, 2p .030. The effect of condition on
challengethreat appraisals remained highly significant when we controlled for this variable, F(1, 112) 12.13, p .001, 2p .098. Thus, the
subjective difficulty of the manipulation (or dysfluency) does not account
for the effect of language use on appraisals.
KROSS ET AL.
318
Table 5
Study 5 Zero-Order Correlations Between Measured Variables
Variable
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1.
2.
3.
4.
5.
6.
.04
.28
.16
.14
.21
.11
.05
.03
.00
.04
.03
.03
.02
.11
.12
5). We did not examine the moderating role of trait social anxiety
on avoidance because we observed a floor effect on this variable in
both of the studies that assessed it.
Prior research indicates that vulnerable individuals (i.e., those
who score high on individual difference measures of depression or
bipolar disorder) benefit as much, or more, from reflecting on
emotional experiences from a visual self-distanced perspective as
nonvulnerable individuals (Gruber et al., 2009; Kross & Ayduk,
2009; Kross et al., 2012; Wisco & Nolen-Hoeksema, 2011). Extrapolating from these findings, we expected people who scored
high on trait social anxiety to benefit as much or more from
engaging in non-first-person self-talk as people who scored low on
trait social anxiety on each of the dependent measures we examined.
Method
Data analytic strategy. To obtain effect sizes for the interaction between condition and trait social anxiety, we first computed
Table 6
Sample Threat and Challenge Appraisals as a Function of Condition in Study 5
Stream-of-thought essay samples
First-person condition:
I worry about giving a presentation to a customer at work. I am afraid that I will come across as unprofessional or not knowledgeable. I am nervous
that they will ask questions that I will not know the answers for. I think I have these feelings because I have had similar experiences in the past
where I got nervous because I didnt have an answer.
I am afraid that I wont get a job if I mess up during an interview. And I always mess up in some way. I never know what to say, and I am always
incredibly nervous. I end up in a feedback loop of nervousness causing bad interviews causing nervousness. Even if I got a job, I think I would
still be afraid of interviews.
A large worry that I have fairly often is regarding public speaking. More specifically, I am in college, so I have many classes that include a number
of students. Often times upwards of 300 students. A worry that I get anxious over is that one day the professor will call on me to answer a
question or further explain a class concept, and I will freeze up and be unable to respond. I have always had a fear of public speaking; it most
likely branches off from my introverted personality. My personality has always been about keeping to myself, and usually staying quiet.
Non-first-person condition:
[Participants name], you need to slow down. Its a date; everyone gets nervous. Oh jeez, why did you say that? You need to pull it back. Come on
man, pull it together. You can do this.
You worry too much about what other people think. You need to focus on what needs to be done, and what you can do to execute it. The simple
fact that other people will be around does [not] change what you need to do. Focus on you, and you will be fine.
You can do this, [participants name]! You can arrange this retirement party for [XXX], and get a good turnout even though he is not well liked.
You can come up with a speech. You can get someone else to speak well of him. You can keep the cost of this party within budget.
[Participants name], you can do this! You can get people to pay for the meal and drinks, and you can get them to contribute to a gift. You will
make this retirement party a good memory for [XXX].
Note. 75% of participants who received the highest possible score on the challenge-threat variable were in the non-first-person group; 67% of participants
who received the lowest possible score on the challenge-threat variable were in the first-person group. [Participants name] and [XXX] are place holders
used to protect confidentiality.
319
Table 7
Effect Sizes (R) Representing the Associations Between Condition Trait Social Anxiety and the
Key Dependent Variables Assessed In Studies 25
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Challengethreat
Perspective
taking
Anticipatory
anxiety
Postmanipulation
affect
Behavior
2
3
4
5
.05
.12
.11
.08
.09
.11
.01
.07
.09
.04
Mean weighted z
.09
.02
.10
.04
.03
Note. Dashes indicate that the measure was not assessed. In Study 3, we collapsed shame and global affect (r
.69, p .001) to create a single postmanipulation affect variable. In Study 4, we collapsed self-reported and
content-analyzed challengethreat scores (r .43, p .001) to create a single variable. In cases where
participants had scores on one challengethreat measure but not the other, we used the score they had as their
value.
scores displayed by people with clinically diagnosed social anxiety. For the SPIN, Connor et al. (2000) noted that individuals
diagnosed with social phobia who were judged by a clinician to be
moderately ill to very severely ill scored between 33 and 52.
Table 9 presents the percentage of participants whose trait social
anxiety scores were in the range displayed by people who receive
clinical diagnoses of social phobia. Overall, 10% of our sample
scored in this range. This percentage is remarkably consistent with
the 12% lifetime prevalence of social phobia in the United States
(Kessler et al., 2005), which further suggests that our sample was
representative of the larger population in the prevalence of social
anxiety and included participants characterized by the full spectrum of social anxiety symptoms.9
Meta-analysis. Trait social anxiety did not moderate the effect of language use on anticipatory anxiety, Zobt 1.21, p
.226; challengethreat, Zobt 1.23, p .218; audience perspective taking, Zobt 0.22, p .828; performance under stress,
Zobt 0.32, p .751; or postperformance affect, Zobt 0.51,
p .610. Thus, individuals who scored high versus low on trait
social anxiety benefited similarly from introspecting using nonfirst-person language. These findings begin to speak to the potential generalizability of language use as a means of helping vulnerable individuals cope with social anxiety.
Table 8
Trait Social Anxiety Score Distribution Statistics
BFNE scale range
(12 60)
Study
Skew
Score range
Skew
Score range
2
3
4
5
.08
.25
.58
.51
1756
1956
2059
1656
.47
.83
345
247
Note. Due to a protocol error, 15 people did not complete the Social
Phobia Inventory (SPIN) in Study 2. Thus, we did not include it in our
analyses. The SPIN was not administered in Study 5. BFNE Brief Fear
of Negative Evaluation Scale (shortened version).
General Discussion
Immediately after James infamous interview, Internet message
boards were abuzz with people questioning his sanity. Although
such reactions are understandablewe are not accustomed to
people referring to themselves using their own namethe current
findings suggest that doing so promotes self-distancing (Studies 1a
and 1b); enhances peoples ability to regulate their thoughts,
feelings, and behavior under social stress (Studies 2 and 3); and
leads them to appraise social-anxiety-provoking events in more
challenging and less threatening terms (Studies 4 and 5). They also
demonstrate that the self-regulatory effects of this process extend
to people regardless of their dispositional vulnerability to social
anxiety (Study 6).
KROSS ET AL.
320
Table 9
Trait Social Anxiety Score Distributions Within Clinical Range
Study
BFNE scores 25
SPIN scores 33
2
3
4
5
9%
4%
7%
10%
12%
17%
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321
Concluding Comment
Self-talk is a ubiquitous human phenomenon. We all have an
internal monologue that we engage in from time to time. The
current research demonstrates that small shifts in the language
people use to refer to the self as they engage in this process
consequentially influences their ability to regulate their thoughts,
10
This is not to say that thinking about the self from a distance bears no
similarity to thinking about other people (i.e., social distance). Prior research indicates, for example, that psychological distance diminishes peoples reliance on introspective information (e.g., Pronin & Ross, 2006).
That said, individuals still have privileged access to introspective information when they reflect on the self from a distance in a way that they do not
when they reflect on another person.
KROSS ET AL.
322
feelings, and behavior under social stress, even for people who are
dispositionally vulnerable to social anxiety.
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