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IB-NT-1.0 - Manual

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InternetBridge-NT

Internet module

SW version 1.0, December 2011

REFERENCE GUIDE

Copyright 2011 ComAp s.r.o.


ComAp, spol. s r.o.
Kundratka 17, 180 00 Praha 8, Czech Republic
Tel: +420 246 012 111, Fax: +420 266 316 647
E-mail: info@comap.cz, www.comap.cz

Table of contents
Table of contents ..................................................................................................................................... 2
1
Document information..................................................................................................................... 3
1.1
Clarification of notation........................................................................................................... 3
2
General guidelines .......................................................................................................................... 4
2.1
What is InternetBridge-NT?.................................................................................................... 4
2.2
Features ................................................................................................................................. 4
3
Installation....................................................................................................................................... 5
3.1
What is in the package?......................................................................................................... 5
3.2
Dimensions and terminals...................................................................................................... 5
3.3
Mounting................................................................................................................................. 6
3.4
Led indicators ......................................................................................................................... 7
3.5
WAN connection .................................................................................................................... 8
3.5.1 Cellular mode..................................................................................................................... 8
3.5.2 Ethernet mode ................................................................................................................... 8
3.6
Controller connection ............................................................................................................. 9
3.6.1 RS485 ................................................................................................................................ 9
3.6.2 CAN ................................................................................................................................. 11
3.6.3 RS232 .............................................................................................................................. 11
4
Module setup ................................................................................................................................ 12
4.1
General setup....................................................................................................................... 15
4.2
Ethernet connection ............................................................................................................. 15
4.3
Cellular connection............................................................................................................... 16
4.4
E-mail and SMS ................................................................................................................... 18
4.5
Other settings....................................................................................................................... 18
4.6
Firmware update .................................................................................................................. 20
4.7
Customizing the logo............................................................................................................ 20
4.8
Save and load the settings................................................................................................... 20
5
Functions ...................................................................................................................................... 21
5.1
Direct Internet connection .................................................................................................... 21
5.2
AirGate connection............................................................................................................... 22
5.3
Web interface ....................................................................................................................... 23
5.4
Active e-mails and SMS ....................................................................................................... 29
5.5
MODBUS/TCP ..................................................................................................................... 30
5.6
SNMP ................................................................................................................................... 30
6
Troubleshooting ............................................................................................................................ 31
7
Technical specifications................................................................................................................ 34
7.1
Physical dimensions............................................................................................................. 34
7.2
Power supply........................................................................................................................ 34
7.3
Operating conditions ............................................................................................................ 34
7.4
WAN interface ...................................................................................................................... 34

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1 Document information
INTERNETBRIDGE-NT - REFERENCE GUIDE
WRITTEN BY: JAN TOMANDL
2011 COMAP LTD.
KUNDRATKA 17, PRAHA 8, CZECH REPUBLIC
PHONE: +420246012111, FAX: +420266316647
WEB: HTTP://WWW.COMAP.CZ, E-MAIL: INFO@COMAP.CZ
DOCUMENT HISTORY
REVISION NUMBER

RELATED SW. VERSION

DATE

1.0

5.12.2011

1.1 Clarification of notation


NOTE:
This type of paragraph calls readers attention to a notice or related theme.
CAUTION!
This type of paragraph highlights a procedure, adjustment etc., which can cause a damage or
unproper function of the equipment if not performed correctly and may not be clear at first sight.
WARNING!
This type of paragraph indicates things, procedures, adjustments etc. which need high level of
attention, otherwise can cause personal injury or death.

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2 General guidelines
2.1 What is InternetBridge-NT?
InternetBridge-NT is a communication module that allows connection of a single controller as well as
whole site to the Internet or Local area network. The connection to the Internet can be via built-in
cellular modem supporting 2G and 3G networks or Ethernet cable.
The module can be used for controllers from following product lines: IG-NT, IS-NT and IC-NT.
NOTE:
For proper operation it is necessary to update the controller firmware to a version which supports IBNT. For IG-NT and IS-NT standard branch the first version supporting IB-NT is 2.6.

2.2 Features

Direct ethernet connection to ComAp PC programs


AirGate support
SMTP protocol for sending of active emails from the controller
HTTP protocol for web-based monitoring and adjustment
MODBUS/TCP server
SNMP protocol

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3 Installation
3.1 What is in the package?
The package contains:

IB-NT module
Cellular antenna with magnetic holder
Terminal blocks

The package does not contain:

Ethernet UTP cable


USB cable
SIM card

3.2 Dimensions and terminals

FRONT VIEW OF THE MODULE

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3.3 Mounting
The device is designed to be mounted into a switchboard on a DIN rail. The required space is
150x200mm as there are antenna connectors from the right side
.

MOUNTING

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3.4 Led indicators


The LED indicators are located on the front panel. Led diodes that are located at the communication
ports indicate communication activity at the respective port.

CELLULAR

Yellow: the module is attached into 2G network (GPRS/EDGE)


Red: the module is attached to 3G network (UMTS)
Blinking: the module registered cellular network but not attached to the APN.

DATA

Blinks once when a data packet is sent to the WAN interface.

AIRGATE

The module is connected to the AirGate.

CONTROLLERS At least one controller is connected to the module via configured interface.
ERROR

There is a problem that causes the module is not working properly.

RJ45 GREEN

Led is on if the Ethernet interface is in 100Mbit mode and is off in 10Mbit mode.

RJ45 ORANGE Blinks when any data are sent or received at the Ethernet port.

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3.5 WAN connection


WAN (Internet) connection type is to be adjusted via IB-NT Config in the SETTINGS->GENERAL menu.

3.5.1 Cellular mode


See the chapter Cellular connection setup for details about settings related to the cellular mode.

3.5.1.1 SIM installation


Install the SIM card into the holder (1). Push the button (2) with a blunt tool to release the holder, eject
the holder by fingers from the holder housing, place the SIM card into the holder as described on the
sticker (metal plates upwards) and insert the holder with the SIM card carefully back into the housing.

3.5.1.2 Antenna
Insert the antenna SMA male connector firmly into the connector labelled "Cellular" and screw the nut
by hand to fix the connector parts together. Slightly tighten the nut using a flat wrench if necessary.
NOTE:
The antenna cable must not be interrupted by any terminals. If the cable from the supplied antenna is
too short buy an antenna with longer cable instead of prolonging it. Prolonged antenna cables may
result in problems with signal strenght or loosing the signal at all.

3.5.2 Ethernet mode


See the chapter Ethernet connection setup for details about settings related to the Ethernet
connection mode.

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3.6 Controller connection


Controller connection type is to be adjusted via IB-NT Config in the SETTINGS->GENERAL menu.
NOTE:
If multiple controllers are connected to the IB-NT each controller must have different controller
address.

3.6.1 RS485
Connect all controllers together by a twisted pair cable as indicated at the picture below. Use straight
linear wiring, do not create any nodes. Apply terminating resistors at boh ends of the RS485 cable.
The IB-NT module contains integrated terminating resistor as well as balancing resistors, which are
activated by jumpers.
NOTE:
The port RS232(1) at the controllers must be switched to DIRECT mode (Comms settings ->
RS232(1) mode = DIRECT) and must be redirected to RS485 terminals (Comms settings -> RS485(1)
conv. = ENABLED).
CAUTION!
The RS485(2) port at IG-NTC and IS-NT-BB does not fully support IB-NT. Some functions like
active e-mails or sms might not work if this port is used. The RS485(2) port at IG-NTC-BB and ISNTC-BB supports IB-NT in the full range of functions. Please use CAN connection instead.
CAUTION!
The RS485(2) port at IG-NTC-BB and IS-NTC-BB supports fully IB-NT only if the IB-COM module,
which provides the RS485(2) port, has firmware version higher than 1.0. Please refer to the ComAp
web site for more information about IB-COM firmware update.

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WIRING OF RS485

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3.6.2 CAN
Connect all controllers together by a twisted pair cable as indicated at the picture below. Use straight
linear wiring, do not create any nodes. Apply terminating resistors at boh ends of the CAN bus. The
IB-NT module contains integrated terminating resistor, which can be activated by jumper.
NOTE:
All controllers must be adjusted to the same CAN bus mode, i.e. either 8C or 32C (Comms settings ->
CAN bus mode). Use 8C only if the bus length is longer than cca 200m.

WIRING OF CAN

3.6.3 RS232
One single controller can be connected to the IB-NT module via RS232 interface. Use 3-wire crosswired serial cable for this purpose. The respective controller port must be switched to DIRECT mode
(Comms settings -> RS232(n) mode = DIRECT).

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4 Module setup
For setup of the InternetBridge-NT module the PC program IB-NT Config is used. The program is
installed by the ComAp PC Suite installation package and is located in the program group "ComAp PC
Suite", submenu "Tools". Please refer to the ComAp web pages to get the latest version of the
package. The file Installation packages content map will help you find the proper package.
NOTE:
The program requires Microsoft .NET 3.5 SP1 framework. If you do not have already installed the
framework in your computer the installer will automatically launch installation from the Microsoft web
pages. Broadband internet connection is recommended for the installation. The framework and its'
service pack can be also installed anytime manually from the Microsoft web.
The IB-NT Config can be connected using following connection methods:

USB - used for initial setting. The connection uses virual COM port, so the device must be
connected first to your computer and then the virtual COM port is created. After that you can
start the IB-NT Config and select the proper COM port. The virtual COM port driver is installed
together with the IB-NT Config.
Ethernet - can be used for later changes of the settings remotely if the module uses static IP
address at the WAN interface and AirGate is switched off.
NOTE:
If you change the IP settings or switch AirGate on you will not be able to connect again using
the same connection method and/or IP address. Make sure you know the AirGate ID before
switching on the AirGate remotely.

AirGate - can be used for later changes of the settings remotely using AirGate connection.

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IB-NT CONFIG

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Factory default password is "0". It is highly recommended to change the password. Go to menu
SYSTEM -> PASSWORD to change the password. Lost password? Write down the module serial
number and password decode number that are displayed in the warning message and contact your
distributor.

After you made changes in settings of the module the changes must be confirmed and the module
must be restarted. Use the menu SETTINGS->WRITE AND RESET.

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4.1 General setup


The menu SETTINGS -> GENERAL contains essential settings of the module.
1. WAN CONNECTON MODE selects the communication interface which the module uses for
acessing the external network (Internet). Select CELLULAR if you want to use the built-in
cellular modem or select ETHERNET if you want to use the ethernet socket.
2. AIRGATE ENABLE switches AirGate protocol on and off. If AirGate is on then use "AirGate"
connection type in ComAp PC tools, if is is switched off use "Direct Internet".
3. AIRGATE ADDRESS specifies the AirGate address. Use "airgate.comap.cz".
4. CONNTROLLERS CONNECTION TYPE selects the communication inferface which is used for
connection of the controllers.
NOTE:
If CAN bus is used and there are other communication devices/bridges such as other IB-NT, ILB, IG-IB or InteliVision-8(CAN) the CAN address collision must be avoided, e.g. each device
mus uset different CAN address.

EXAMPLE:
If you wand to use two IB-NT with SIM card from two different operators at one site and
connect them via CAN bus then configure one IB-NT to CAN, ADDR#1 and the other to CAN,
ADDR#2.

GENERAL SETTINGS

4.2 Ethernet connection


The menu SETTINGS->ETHERNET CONNECTION contains settings related to the ethernet WAN
interface. Values in this menu are not valid if cellular modem is used as WAN interface. For
currently used IP address and other IP related settings (independently on type of the WAN interface
used) go to the menu STATUS.
1. IP ADDRESS MODE selects whether you want the module to work with fixed manually adjusted
settings or you want the module to get all settings automatically from a DHCP server.
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NOTE:
For web access the fixed IP address mode is recommended.
CAUTION!
If you want to use static IP address you should consult this with the administrator of the
network, to which you want to connect. He must reserve the address for the bridge.
2. IP ADDRESS adjusts the IP address of the module in manual mode or displays the IP address
assigned by DHCP server in automatic mode.
3. NETWORK MASK adjusts the network mask in manual mode or displays the network mask
obtained from DHCP server in automatic mode.
4. GATEWAY IP adjusts the gateway address in manual mode or displays the gateway address
assigned by DHCP server in automatic mode.
5. DNS SERVER IP adjusts the DNS server address in manual mode or displays the DNS server
address assigned by DHCP server in automatic mode.

INTERNET PROTOCOL SETTINGS

4.3 Cellular connection


The menu SETTINGS->CELLULAR CONNECTION contains settings related to the built-in cellular modem.
1. NETWORK SELECTION is used to select manually the cellular operator or switch the modem to
automatic selection. It is recommended to use automatic mode except e.g. if you want to avoid
roaming or if you want to select manually the network type (see setpoint below).
2. NETWORK TYPE is used to select manually the nework type (2G or 3G) or leave the selection to
be done automatically by the module according to signal strength. The 3G network is preffered
in automatic mode. If the network type is adjusted manually then also the network itself must
be selected manually (setpoint above).
CAUTION!
If manual network selection is used it might happen that the InternetBridge-NT will lose the
internet connection as a result of change of the coverage of the particular network type (2G or
3G). This might be caused by reconfiguration of the network, network maintenance etc.
3. ACCESS POINT NAME is used to enter name of the internet access point. The proper name
should be provided by the SIM card operator, however, the name "Internet" works in most
cases.
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4. SIM PIN STATUS shows the current status of the SIM PIN lock. The SIM card must be
unlocked (i.e. must not require PIN after switching on) to work properly in IB-NT. If the SIM is
locked, press the button UNLOCK and enter correct PIN code. This will unlock the card and
disable PIN lock for the future.

CELLULAR SETTINGS

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4.4 E-mail and SMS


The menu SETTINGS->E-MAIL AND SMS contains settings related to sending active e-mails and SMS.
1. IB-NT E-MAIL ADDRESS specifies the address which will appear as sender's address in active
e-mails. This address must be valid, i.e. the domain name must exist and the SMTP server
must be able to convert it to IP address. Otherwise most of SMTP servers will refuse sending
such e-mail.
2. SMTP SERVER specifies the IP address or domain name of the SMTP server, which is used for
sending e-mails.
NOTE:
In most cases Internet providers have their own SMTP servers, that are available for free for
their customers and are accessible only if the e-mailing device is connected to the Internet via
the respective provider. Using free public SMTP servers (such as gmail or yahoo) is not
recommended as it may cause unpredictable delays in e-mail delivery.
3. SMTP AUTHENTIFICATION selects whether the SMTP server requires login or not. If yes the two
setpoints below are used to enter username and password.
4. SMTP USER NAME for STMP servers which require authentification (e.g. public paid servers).
5. SMTP PASSWORD for STMP servers which require authentification (e.g. public paid servers).
6. TIME ZONE is used to adjust time zone where the site (bridge) is located. This is necessary for
the recipient's e-mail client to recalculate time and date of sending to the local time of the
recipient.

E-MAIL SETTINGS

4.5 Other settings


1. COMAP PROTOCOL TCP PORT adjusts the port number used for Direct Internet or AirGate
connection. The default port is 23 and should not be changed unless there is a clear reason
for the change. A typical reason might be a need to share of one static public IP address
among multiple devices behin a router.
CAUTION!
Do not change this value if AirGate is used.

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2. AIRGATE UDP PORT adjusts the port number used for registration into AirGate. The default port
is 6127 and must not be changed unless you are using a private AirGate which is configured
to a different UDP port.
3. SNMP TRAP DEST. ADDRESS adjusts the IP address to which the module sends SNMP trap if
there is a new item in AlarmList in any of attached controlers.
4. SNMP PROTOCOL enables/disables the SNMP Agent function.
5. MODBUS/TCP PROTOCOL enables/disables the MODBUS/TCP server function.
6. MODBUS ACCESS CODE selects if access code is required to initiate the MODBUS/TCP
session or not.

OTHER SETTINGS

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4.6 Firmware update


To update the firmware in the IB-NT module go to menu SYSTEM->FIRMWARE UPDATE->FIRMWARE,
press the BROWSE button and select the firmware file (.bin). Then press the UPLOAD to program the
firmware into the IB-NT module. When the programming is finished successfuly the IB-NT will
reset and apply the new firmware. If the programming is not successful the previous firmware will
remain in the module and you can try the firmware update again.

4.7 Customizing the logo


The company logo displayed at the controller web pages is customizable. The custom logo is to be
uploaded from the menu SYSTEM->FIRMWARE UPDATE->LOGO. The name of the logo file must be
"logo.gif" (i.e. must be in GIF format) and must not exceed size of 100x45 (WxH) pixels. After
programming of the logo the module will reset automatically.
NOTE:
It might be necessary to reload the web page manually after changing the logo otherwise the browser
might continue using previous logo from the browser's cache.

4.8 Save and load the settings


Using the menu SETTINGS->SAVE TO FILE the current settings can be saved into a XML file. This file
can be later used to restore settings e.g. after the module is replaced (menu SETTINGS->LOAD FROM
FILE.

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5 Functions
5.1 Direct Internet connection
Direct Internet connection is recommended to be used if the IB-NT module has static IP address and
there is a network path from the client computer to the bridge.

This connection type is recommended if the client computer is in the same LAN as the IB-NT.
If you want to access the bridge from the Internet the bridge IP address must be also static
and public or there must be a tunnel (port forwarding) created from the public IP (local network
gateway) to the local address of IB-NT at the port specified for ComAp protocol. If there is only
one IB-NT in the LAN then the leave the port at 23. If you have multiple modules, then you
should use different port numbers and create multiple tunnels.
If you want to use direct Internet connection with the cellular connection the SIM card must
provide static and public IP address.

DIRECT CONNECTION IN A LAN

PORT FORWARDING EXAMPLE

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5.2 AirGate connection


AirGate connection is recommended if you want to access the IB-NT module from the Internet using
ComAp protocol (i.e. ComAp tools like InteliMonitor, GenConfig or WebSupervisor) and it is not
possible to have fixed IP address or you do not want to have it.
AirGate is to be activated in the General Settings menu. When the IB-NT connects to the AirGate first
time it is registered into the AirGate database and gets AirGate ID, which remains then the same even
if the module is switched off and on again. This AirGate ID is used for all controllers connected to
the IB-NT, the controllers are distinguished from each other by their controller address.
AirGate ID is displayed in IB-NT Config (STATUS->WAN CONNECTION->AIRGATE ID).

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5.3 Web interface


The web interface is intended to monitor the site from a web browser. Static IP address is required for
this function as you must know the IP address to put it into the browser. Public IP address or port
forwarding is required if you want to see the web pages from the Internet.

PORT FORWARDING EXAMPLE FOR WEB CONNECTION


The web server is designed for basic monitoring and adjustment of the controller using a web browser.
Just put the IB-NT IP address into the browser to display the overview page with the list of connected
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controllers. Then click to a controller to see it's web pages. You will asked for the controller access
code prior to entering the controller web

NOTE:
Do not open multiple web connections to the same IB-NT from the same browser window using
browser tabs. This may cause that the data in te tabs will be mixed-up.

IB-NT OVERVIEW WEB PAGE


NOTE:
The web server is optimized for IE6 or higher and screen resolution 1024x768 pixels.
NOTE:
The logo displayed on the top of the web page is customizable. See the chapter Customizing the logo.
CAUTION!
Do not use the browser navigation buttons as "Back", "Forward" or "Reload". Use the links and the
reload button located in the toolbar instead.

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5.3.1.1 Scada
Click to the SCADA link in the toolbar to display the scada page. The scada page is also the main
page which is displayed by default if you just put the IB-Lite address into the browser.
NOTE:
The scada page layout may differ according to the firmware branch, version and application. Certain
old firmware versions does not support web access at all.

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5.3.1.2 Measurement
Click to the MEASUREMENT link in the toolbar to display the measurement page. Then click to the
required group name in the left box to display values of the group in the right box.
NOTE:
The measurement page is automatically refreshed every 60 seconds.

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5.3.1.3 Setpoints

Click to the SETPOINTS link in the toolbar to display the setpoints page.
Click to the required group name in the left box to display setpoints of the group in the right
box.
Click to the required setpoint name or value to change the value. If the respective setpoint is
protected by password, which is indicated by a lock icon by the setpoint name, you have to
click on the "Controller password" icon located in the toolbar and then enter valid password.

NOTE:
The setpoint page is automatically refreshed every 60 seconds. If an another user changes a setpoint
from other terminal, the web page will not show this change immediately as e.g. InteliMonitor.

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5.3.1.4 History

Click to the HISTORY link in the toolbar to display the history page.
Use the control buttons to move within the history file.

NOTE:
The history page is automatically refreshed every 5 minutes. If a new record appears in the controller,
the web page will not show it immediately as e.g. InteliMonitor.

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5.3.1.5 Web server adjustment

Click to the "Webserver settings" icon in the toolbar to display the settings page.
Select the controller language the web pages will appear in.
Select the rate of automatic refresh of the scada page.

These settings will be also applied for the web pages of the other controllers connected to the IB-NT.

5.4 Active e-mails and SMS


The module can send active e-mails and sms from the connected controllers if the controller is
adjusted to send it. The controller setpoint groupACT.CALLS/SMS contains all settings related to this
function:
1. Selection of events (alarm types) that will issue active E-mail or SMS.
2. Seletion of message type (e.g. E-mail or SMS) for each channel.
3. Entering the destination address (e.g. e-mail address or phone number) for each channel.
There are several settings in the IB-NT itself that are required for proper sending of e-mails. It is,
above all, SMTP server address and IB-NT mailbox (sender's e-mail). See the chapter E-mail and
SMS.
Sending of active SMS is working only if there is a SIM card inserted in the module and Internet
connection type is set to Cellular. Active e-mails is working independently on Internet connection type.
NOTE:
SMTP protocol is fixedly set to use port 25 and can not be changed.

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5.5 MODBUS/TCP
The MODBUS/TCP protocol will be implemented in the version 2.0 of the IB-NT firmware.

5.6 SNMP
The controllers connected to the InternetBridge module can be contacted also via SNMP v.1 protocol.
The bridge acts as a SNMP agent and provides controller data for the remote SNMP Manager as well
as sends TRAPs always when a new alarm appears in the controller alarm list. The SNMP Agent
functionb is to be enabled/disabled in the setup page OTHER SETTINGS, setup item SNMP PROTOCOL.

Each controller has it's own MIB table which is to be created form the controller configuration
using GenConfig (menu GENERATE CFG IMAGE -> GENERATE SNMP MIB TABLE).
CAUTION!
As the OID tree contains serial number of the controller iis absolutely necessary that the MIB
table is created from the configuration downloaded from the respective controller. If the MIB is
created from default archive or archive downloaded from other controller the SNMP agent will
not report error.

If there is a new alarm in any of connected controllers the bridge sends a TRAP to the
predefined IP address (OTHER SETTINGS -> SNMP TRAP. DEST. ADDRESS. The trap has
meaning "New alarm appeared" and as the bindings contain the alarmlist of the controller
where the alarm appeared as well as the controller name and serial number.
The MIB table is fixed, can not be configured.

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6 Troubleshooting
SYMPTOM
Where is the IB-NT Config software? How can I get it?
CAUSE

SOLUTION

The software is located in the program group


"ComAp PC Suite", submenu "Tools". It is
installed by the ComAp PC Suite installation
package, please refer to the ComAp web pages Download the installation package and install
to get the latest version of the package. The file the software.
Installation packages content map will help you
find the proper package which contains the
latest IB-NT Config version.
SYMPTOM
I can not connect to the module from IB-NT Config.
CAUSE

SOLUTION

There is not any COM port labelled "IB-NT


ComAp USB Device" in the list.

Switch on the module, connect the USB cable


from the module to your computer and wait until
the USB device manager installs the drivers.
Then restart IB-NT Config.

The USB device manager reports a message


that the connected device was not recognized
and will not work properly when I connect IBNT to my computer.

The device driver is not missing or not installed


properly. Please reinstall the IB-NT Config.

The IB-NT Config displays message "Open


COM Error" when I am trying to connect to my
IB-NT.

Check if there is not other IB-NT Config running


in your computer, which is connected to the
same COM port.
Close the IB-NT Config, detach and attach the
USB cable and try to connect again.

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SYMPTOM
The LED "Controllers" does not come up within several seconds after switching the power
on.
CAUSE

SOLUTION

The wiring is not correct or terminating resisors


are not properly installed.

Check the wiring according to the chapter


Controller connection. Check if there are
terminating resistors at both ends, but not
anywhere else. Note, that most of ComAp
products have internal terminating resistors that
are to be activated by jumper. Check if there
isn't the juper accidentaly set in some device
connected in the middle of the bus.

Selected communication interface does not


match the one which is really used.

Use IB-NT Config to check the port selected for


controller connection. You will find it in the
menu SETTINGS->GENERAL.

The CAN bus mode is not adjusted in all


controllers to the same value.

Check in all controllers connected to the bridge


if the setpoint "CAN bus mode" is adjusted in
each controller to the same value.

There is a controller address collision.

Adjust the setpoint "Contr. address" in each


controller to a different value.
SYMPTOM

The module is switched to cellular mode but the LED "Cellular" does not come up witin
couple of minutes after switching the power on.
CAUSE

SOLUTION

SIM card is not inserted properly.

Check if the SIM card is installed as described


in the chapter SIM installation.

SIM card is locked.

Use IB-NT Config to unlock the SIM card with


the PIN code as described in the chapter
Cellular network setup.

SIM card does not support internet connection.

Ask your SIM card provider for help. If you are


in doubts, you can try using the card in an other
internet-enabled device such as a smartphone.

Incorrect access point name.

Ask your provider for proper APN name and


then use IB-NT Config to change it.

The signal of the selected network operator is


too weak or not available at all. Use the IB-NT
Config to check the signal strength (STATUS>WIRELESS).

Check if you do not manually selected an


operator or network type which is not available
at current position. The manual operator
selection should be used only to prevent
roaming in situations where there is signal from
home operator as well as from roaming
operators in the same location.
Try moving the antenna to different position or
using antenna with higher gain.

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SYMPTOM
The module is switched to AirGate mode but the LED "AirGate" does not come up witin
couple of minutes after switching the power on.
CAUSE

SOLUTION

AirGate address is not adjusted correctly.

Check if the AirGate address is adjusted to


"airgate.comap.cz" or "80.95.108.26"
Check if the module is properly attached to the
Ethernet LAN

The module does not have access to the


Internet.

Check if the module is attached to the cellular


network. LED cellular must be on - either yellow
or red. If the LED is not on see the symptom
above.
If the Ethernet parameters are assigned
manually check if they are adjusted correctly
according to what you got from the LAN
administrator.

There is a problem with translation of the


AirGate domain name to the IP address.

If the module is switched to get the parameters


from a DHCP server check if it has received the
parameters correctly. If there is a problem with
DHCP server the currently assigned IP address
would be "0.0.0.0".
If cellular connection is used check if the APN
is set correctly as given from your cellular
provider.

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7 Technical specifications
7.1 Physical dimensions
Width x Height x Depth

180x130x45mm

Weight

450g

7.2 Power supply


Power supply range

8-36VDC

Average power
consumption

cca 400mA@8V; 120mA@36V

Peak power consumption

cca 1,5A@8V; 0,5A@36V

7.3 Operating conditions


Operating temperature

-20 to +60C (-4 to 140F)

Storage temperature
(without SIM card; ask your
operator for SIM card
storage/operation
conditions)

-40 to +80C (-40 to 176F)

Operating humidity

TODO

7.4 WAN interface


Ethernet socket

100Base-TX, automatic negotiation

Cellular modem capabilities GPRS,EGPRS,UMTS,HSPA


Cellular modem GPRS
bands

850,900,1800,1900MHz

Cellular modem UMTS


bands

800,850,1700,1900,2100MHz

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