CUmmins Notes
CUmmins Notes
The project is about finding out the market size, identifying the people
involved in the market and feasibility for Cummins to tap into the
market.
Identifying the market of second hand DG sets, identifying the size and how is it
functioning
Profiling of the buyers and sellers in the market and identifying who all are
involved in the market
Identifying attributes that buyers look for in this market and what are their
evaluating options
Identifying how pricing works in this unorganised market
Feasibility study of whether Cummins should get into this market and if yes then
how
25-08-2014
1. Status of Project
a. The project has been approved by the HR and Sponsor
b. Approval from the Vice President is still pending.
c. The mentors for the project would be
i. Mr. Chirag Puri
ii. Mr. Sachin Kondejkar (Head Sales and Marketing, Power
Products)
d. There would be no remuneration and commitment of PPI/PPO
2. Recon Gensets
a. These are re-configured and re-manufactured gensets (Not in India)
b. Mostly moving parts of the machines which gets worn-out are
removed and replaced
c. 1 year additional warranty is provided
d. Makes economic sense for big gensets (above 14 litres/320 KVA)
costing Rs. 15 lakhs upwards
Project Planning
Project Deadline: Mid-March
Team to share month-by-month understanding
CRM data to be shared
03-09-2014
1. Walkthrough of CRM Data
a. CRM was started in April 2013
b. Data provided by OEM Sales dealers
c. Understanding of various fields
d. At present, there is only one model for a given KVA rating
e. Lead dropped and lead lost are inter-changeably used during data
entry and hence must not be taken at face value
2. Understanding of sales process
a. Most inquiries come through inbound calls or direct reference from
OEMs/existing clients
b. Touch Point Hierarchy: Customers can approach any level of
hierarchy
Cummi
ns
OEM 1
OEM 2
Dealer
1
OEM 3
Dealer
n