Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                

MP11 RecAntennas v4

Download as pdf or txt
Download as pdf or txt
You are on page 1of 57

Tsunami MP.

11 System
Recommended Antennas

Tsunami MP.11 System Recommended Antennas

Copyright
2007 Proxim Wireless Corporation, San Jose, CA. All rights reserved. Covered by one or more of the following U.S. patents: 5,231,634;
5,875,179; 6,006,090; 5,809,060; 6,075,812; 5,077,753. This manual and the software described herein are copyrighted with all rights
reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language
in any form by any means without the written permission of Proxim Wireless Corporation.Trademarks

Trademarks
Tsunami, Proxim, and the Proxim logo are trademarks of Proxim Wireless Corporation. All other trademarks mentioned herein are the property
of their respective owners.

Safety and Regulatory Information


See the Tsunami MP.11 product CD for important Safety and Regulatory information.

Tsunami MP.11 System Recommended Antennas


P/N 73923 May 2007

Tsunami MP.11 System Recommended Antennas

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Who Should Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Antenna Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Omni-Directional Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Flat Panel Directional Antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Sector Antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Parabolic Dish Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Recommended 900 MHz Antennas and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10


Omni Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Sector Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Panel Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Cavity Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Recommended 2.4 GHz Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12


Omni Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
5 dBi Omni-Directional Vehicle Antenna (848 515 722). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
7 dBi Omni-Directional Base Station Antenna (848 312 591) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
10 dBi Omni-Directional Base Station Antenna (848 515 698) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Sector Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
12 dBi Directional Wide Angle Antenna (120) (848 515 706) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
14 dBi Sector Antenna (60) (2400-SA60-14) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Panel Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
14 dBi Directional Panel Antenna (1086-PA24-14) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Parabolic Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
24 dBi Directional Parabolic Grid Antenna (848 515 714) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Recommended 4.9 GHz Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26


Omni Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
8 dBi Omni-Directional Antenna (1086-OA49-8) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
10 dBi Omni-Directional Antenna (1086-OA49-10) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Panel Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
10 dBi Panel Antenna (1086-PA49-10) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
21 dBi Panel Antenna (1086-PA49-21) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Sector Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
14 dBi Sector Antenna (120) (5054-SA120-14) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
17 dBi Sector Antenna (60) (5054-SA60-17) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Recommended 5 GHz Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38


Omni-Directional Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
8 dBi Omni-Directional Antenna (5054-OA-8) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
3

Tsunami MP.11 System Recommended Antennas

10 dBi Omni-Directional Antenna (5054-OA-10) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40


Other Recommended Omni-Antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Sector Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
14 dBi Sector Antenna (120) (5054-SA120-14) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
17 dBi Sector Antenna (60) (5054-SA60-17) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Other Recommended Sector Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Panel Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
15 dBi Window Antenna (5054-WA-15-STN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
18 dBi Panel Antenna (5054-PA-18) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
23 dBi Panel Antenna (5054-PA50-23) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Other Recommended Panel Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Parabolic Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Technical Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56


Obtaining Technical Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Support Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Proxim eService Web Site Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
ServPak Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Tsunami MP.11 System Recommended Antennas

Introduction

This Recommended Antennas guide supplements the Tsunami MP.11 Antenna Installation Guide.
The Antenna Installation Guide explains how to install and set up an outdoor antenna with the Tsunami MP.11 hardware
devices.
This guide does not explain how to erect antenna masts, nor how to install a safety grounding system. These
prerequisites must be in place before installing the directional antenna.
See the following sections:

Who Should Use This Guide

Antenna Types

Who Should Use This Guide


The installation of outdoor wireless links requires technical expertise. At the very least, you should be able to:

Install and configure the network components, such as the radio hardware.

Understand, or have a working knowledge of, installation procedures for network operating systems using Microsoft
Windows.

Mount the outdoor antenna and surge arrestor. Antenna installation must be provided by professional installers.

NOTE: A basic rule for selecting a combination of cables and antennas is that no combination is allowed unless
explicitly approved in the Tsunami MP.11 Antenna Installation Guide for your MP.11 model. Therefore, always
use Tsunami MP.11 Recommended Antennas in combination with Chapter 4. Determining Range and
Clearance of the Antenna Installation Guide to select the correct type of antenna equipment and to inform your
antenna installer and LAN administrator about the impact of regulatory constraints on their job or activities.
WARNING: The outdoor antennas to be used with these products are intended for mounting on an antenna
tower, on a roof, or on the side of a building. Installation is not to be attempted by someone not
trained or experienced in this type of work. The antenna must be installed by a suitably trained
professional installation technician or by a qualified antenna installation service. The site
prerequisites must be checked by a person familiar with the national electrical code and with other
regulations governing this type of installation.

Introduction
Who Should Use This Guide

Tsunami MP.11 System Recommended Antennas

IMPORTANT!
Local radio regulations or legislation may impose restrictions on the use of specific combinations of:

Low-loss antenna cables and outdoor antennas

Radio channels selected at the radios that are connected to specific outdoor antennas

At all times, it is the customers responsibility to ensure that an outdoor antenna installation complies with local
radio regulations. The customer must verify that:

The antenna installer is aware of these regulations

The correct cable type and surge arrestor have been used

Proxim Wireless Corporation and its resellers or distributors are not liable for any damage or violation of
government regulations that may arise from failing to comply with these guidelines.
If you are not certain about the regulations that apply in your country, consult your local Proxim Wireless
Corporation Sales Office.

Introduction
Antenna Types

Tsunami MP.11 System Recommended Antennas

Antenna Types
Wireless radios generate signals on a given frequency. Antennas distribute that signal through the air in a particular
pattern. Antennas take a given power output and make it reach further by reducing directions along which the signal is
radiated. Concentrating the signal on your workspace makes better use of your wireless radios power output. Stations
inside your workspace get stronger coverage and, therefore, higher speed. Directing the signal where you want it also
means less signal where you dont want it; stations outside your workspace get little or no coverage.
Directional antennas (omni, sector, parabolic, flat) provide maximum range, but due to their narrow beamwidth, these
antennas require precise antenna alignment to achieve optimal performance. The higher the antenna gain, the more
precise the alignment should be.
Directional antennas are typically used to connect:

A Base Station and a Subscriber Station in a point-to-point link

A Subscriber Station in a point-to-multipoint network

See the following sections:

Omni-Directional Antennas

Flat Panel Directional Antennas

Sector Antennas

Parabolic Dish Antennas

Omni-Directional Antennas
Omni antennas radiate the signal 360 degrees horizontally; however, they increase gain by flattening the radiated signal
pattern, producing a vertical beam between 80 degrees (modest gain) and 7 degrees (high gain). Gain makes the signal
travel further.
These antennas have an omni-directional azimuth pattern that makes them easy to install. There is also a
gain-to-beamwidth relation for omni-directional antennas: the higher the gain of the omni-antenna, the narrower the
vertical beamwidth. In a hilly terrain, an 8 dBi omni-directional antenna can be a better solution than the 10 dBi
omni-directional antenna, because the lower gain antenna has a larger vertical beamwidth. The larger vertical beamwidth
allows signal coverage to a greater elevation, which in turn allows coverage higher up hillsides. This effect could be
useful when the antenna is located at a low elevation such as a valley floor.

Figure 1-1 Omni-Directional Antenna Coverage

Introduction
Antenna Types

Tsunami MP.11 System Recommended Antennas

Flat Panel Directional Antennas


Flat panel directional antennas produce hemispherical coverage, spreading away from the mount point at a width of 30 to
180 degrees typically. Concentrating the signal on this smaller area increases system range.

Figure 1-2 Flat Panel Antenna Coverage

Sector Antennas
Sector antennas are high-gain directional antennas. These cylinders contain a boom supporting thin vertical rods. The
signal propagates off the front of the boom. Note that some signal (back lobes) fall behind the boom. Sector antennas
create higher gain by producing narrower beams (20 80 H, 14 64 V).
The wide-angle sector antenna is a good Base Station antenna for hilly terrain. It combines a wide opening angle sector
with relatively high gain. The mounting brackets allow tilting of the antenna. This antenna also is used when the amount
of traffic in a cell is too high for a single Base Station with an omni-directional antenna. The wide-angle antenna allows
dividing the cell into three sectors that each can be serviced by a Base Station.

Horizontal and Vertical

Figure 1-3 Sector Antenna Coverage

Introduction
Antenna Types

Tsunami MP.11 System Recommended Antennas

Parabolic Dish Antennas


Parabolic antennas are concave panels or bowls that produce an extremely narrow beam (4 25 degrees horizontal /
vertical).

Horizontal and Vertical

Figure 1-4 Parabolic Dish Antenna Coverage

Summary
Omni Directional Antenna
An omni-directional antenna may be used in an outdoor environment to provide coverage to areas where it is not
practical to use an antenna system that takes advantage of sectorized coverage. As an example, if an area needing
coverage is a hillside and the base station is located on a valley floor, an omni-directional antenna could be a better
choice than a more traditional sector antenna such as a panel antenna. The omni-directional antenna would allow valley
floor coverage with coverage extending up a hillside. Such coverage is likely not possible with a panel antenna because
of the reduced radiation at high elevation angles from the antenna. This is a result of the shape of the antenna beam
radiating from the panel antenna design.
Flat Panel Directional Antenna
A flat panel antenna is frequently used for sectorized base station installations where it is desirable to provide coverage in
a limited azimuthal direction. This is useful in providing reduced interference from out of coverage areas and increasing
throughput by increased signal strength inside in coverage areas. Since a reduced azimuth area is covered, the radio
sees fewer subscribers and can provide increased bandwidth to each.
Sector
Sector antennas are better for corridors, hallways, tunnels, long narrow buildings, and point-to-point medium range
connections between outdoor bridges (for example, connecting two buildings in an office park or campus). Be wary of
back lobes, but the sectors narrow beam will reduce unwanted peripheral exposure in the focal direction.
Parabolic
Parabolic antennas are better for long-range outdoor point-to-point connectors, such as bridges that are miles apart.
They require more precise installation to aim signal where you want it, but have the very high gain necessary to reach
such distances.
NOTE:

All Proxim radios require professional installation.

Antennas with gain less than 8 dBi are not allowed.

Antennas of other makes can be used with the, but must be of the same type, dimensions, and gain as those listed.

Tsunami MP.11 System Recommended Antennas

Recommended 900 MHz Antennas and Accessories

Omni Antennas

Sector Antennas

Panel Antennas

Omni Antennas
The following 900 MHz omni antenna has been certified with the Tsunami 954-R BSU. See the manufacturers web site
for more information.
Manufacturer
Antel

Model Number
BCD-87010

Maximum Gain
12

In addition, following 900 MHz omni antennas are available for use with the Tsunami 954-R BSU. See the
manufacturers web site for more information.
Type

Manufacturer

Model Number

Frequency
Range (MHz)

Mid-Band Gain

Vertical polarization omni antenna

Mars

MA-W091-8X

902-928

Vertical polarization omni antenna

MTI

MT-262003/NV

902-928

Horizon polarization omni antenna

MTI

MT-262012/NH

902-928

10.5

Horizon polarization omni antenna

MTI

MT-243003/NH

902-928

11.5

Sector Antennas
The following 900 MHz sector antenna has been certified with the Tsunami 954-R BSU. See the manufacturers web site
for more information.
Manufacturer
Antel

Model Number
RWA-80017

Maximum Gain
19

In addition, following 900 MHz sector antennas are available for use with the Tsunami 954-R BSU. See the
manufacturers web site for more information.
Type

Manufacturer

Model Number

Frequency
Range (MHz)

Mid-Band
Gain

Vertical polarization 60 sector antenna

Mars

MA-WC90-5X

902-928

14.5

Horizon polarization 60 sector antenna

Mars

MA-WC91-5H

902-928

14

Vertical polarization 90 sector antenna

Mars

MA-WD90-6X

902-928

13

Horizon polarization 90 sector antenna

Mars

MA-WD91-6H

902-928

12

Vertical polarization 120 sector antenna

Mars

MA-WE90-7X

902-928

11.5

10

Recommended 900 MHz Antennas and Accessories


Panel Antennas
Type

Tsunami MP.11 System Recommended Antennas

Manufacturer

Model Number

Frequency
Range (MHz)

Mid-Band
Gain

Horizon polarization 120 sector antenna

Mars

MA-WE91-7H

902-928

11

Dual polarization 120 sector antenna

Mars

MA-WE91-2D

902-928

11.5

Horizon polarization 90 sector antenna

MTI

MT-264003/NH

902-928

13.5

Horizon polarization 120 sector antenna

MTI

MT-263004/NH

902-928

12.5

Horizon polarization 180 sector antenna

MTI

MT-243015/NH

902-928

10

Panel Antennas
The following 900 MHz panel antenna has been certified with the Tsunami 954-R SU. See the manufacturers web site for
more information.
Manufacturer

Model Number

MTI

MT-263006

Maximum Gain
12.5

In addition, following 900 MHz panel antennas are available for use with the Tsunami 954-R SU. See the manufacturers
web site for more information.
Type

Manufacturer

Model Number

Frequency Range (MHz)

Mid-Band Gain

1-foot panel antenna

ARC wireless

ANT-A-1714

902-928

10

1-foot panel antenna

Mars

MA-IS91

902-928

10

1-foot panel antenna

MTI

MT-262001

902-928

1-foot panel antenna

MTI

MT-263003

902-928

10

Cavity Filters
900 MHz outdoor cavity filters provide a high-performance filtering solution by offer ing low insertion loss and great
rejection characteristics; they are capable of blocking out interference at the 900 MHz ISM band edges (902 MHz and
928 MHz). This is especially crucial when colocating 954-R equipment in urban or omni deployments in the presence of
strong interferers operating at these frequencies.
The following cavity filters are available for use with the 954-R. See the manufacturers web site for more information.
Type

Manufacturer

Model Number

912 MHz (Center Frequency) Cavity Filter

Ubiquiti

CF912

917 MHz (Center Frequency) Cavity Filter

Ubiquiti

CF917

11

Tsunami MP.11 System Recommended Antennas

Recommended 2.4 GHz Antennas

Omni Antennas

Sector Antennas

Panel Antennas

Parabolic Antennas

Omni Antennas

5 dBi Omni-Directional Vehicle Antenna (848 515 722)

7 dBi Omni-Directional Base Station Antenna (848 312 591)

10 dBi Omni-Directional Base Station Antenna (848 515 698)

5 dBi Omni-Directional Vehicle Antenna (848 515 722)

Electrical Specifications
Frequency Range

2400 MHz to 2500 MHz

VSWR

Less than 2:1

Nominal Impedance

50 Ohms

Gain

5 dBi

Polarization

Linear, Vertical

HPBW/Horizontal

360

HPBW/Vertical

25

Power Handling

10 W (cw)

Connector Type

N Jack

Environmental and Mechanical Specifications


Temperature Range

-10 to +55 C

Size

80 x 80 x 250 mm

Cable Color

White

12

Recommended 2.4 GHz Antennas


Omni Antennas

Tsunami MP.11 System Recommended Antennas

5 dBi Omni-Directional Antenna (848 515 722) (continued)


Antenna Patterns

13

Recommended 2.4 GHz Antennas


Omni Antennas

Tsunami MP.11 System Recommended Antennas

7 dBi Omni-Directional Base Station Antenna (848 312 591)

Electrical Specifications
Frequency Range

2400 MHz 2500 MHz

VSWR

Less than 2:1

Nominal Impedance

50 Ohms

Gain

8 dBi

Polarization

Linear, Vertical

HPBW/Horizontal

360

HPBW/Vertical

15

Handling

10 W

Connector Type

Standard N Female

Environmental and Mechanical Specifications


Wind Survival

216 km/hr

Temperature Range

-40 to +80 C

Humidity

95% @ 25 C

Size

19 x 19 x 520 mm

Color

Gray-White

Weight

.34 kg

14

Recommended 2.4 GHz Antennas


Omni Antennas

Tsunami MP.11 System Recommended Antennas

7 dBi Omni-Directional Base Station Antenna (848 312 591) (continued)


Antenna Patterns

15

Recommended 2.4 GHz Antennas


Omni Antennas

Tsunami MP.11 System Recommended Antennas

10 dBi Omni-Directional Base Station Antenna (848 515 698)

Electrical Specifications
Frequency Range

2400 - 2500 MHz

VSWR

Less than 2:1 nominal

Nominal Impedance

50 Ohms

Gain

10 dBi

Polarization

Linear, Vertical

Connector Type

Standard N Female

Power Handling

10 W

Environmental and Mechanical Specifications


Wind Survival

At least 240 km/hr with 1.25 cm ice

Temperature Range

-40 to +60 C

Size

91.4 cm

16

Recommended 2.4 GHz Antennas


Omni Antennas

Tsunami MP.11 System Recommended Antennas

10 dBi Omni-Directional Base Station Antenna (848 515 698) (continued)


Antenna Patterns

17

Recommended 2.4 GHz Antennas


Sector Antennas

Tsunami MP.11 System Recommended Antennas

Sector Antennas

12 dBi Directional Wide Angle Antenna (120) (848 515 706)

14 dBi Sector Antenna (60) (2400-SA60-14)

12 dBi Directional Wide Angle Antenna (120) (848 515 706)

Electrical Specifications
Frequency Range

2400 MHz to 2500 MHz

VSWR

Less than 2 : 1 nominal

Nominal Impedance

50 Ohms

Gain

12 dBi

Polarization

Linear, Vertical

Connector Type

Standard N Female

HPBW/Horizontal

125

HPBW/Vertical

13

Power Handling

10 W

Environmental and Mechanical Specifications


Wind Survival

200 km/hr

Temperature Range

-40 to +60 C

Humidity

100% at 25 C

Size

181 x 537 x76 mm

18

Recommended 2.4 GHz Antennas


Sector Antennas

Tsunami MP.11 System Recommended Antennas

12 dBi Directional Wide Angle Antenna (120) (848 515 706) (continued)
Antenna Patterns

Azimuth Plane (Horizontal)

Elevation Plane (Vertical)

19

Recommended 2.4 GHz Antennas


Sector Antennas

Tsunami MP.11 System Recommended Antennas

14 dBi Sector Antenna (60) (2400-SA60-14)

Electrical Specifications
Frequency Range

2400 MHz to 2500 MHz

VSWR

1.8 : 1 maximum

Nominal Impedance

50 Ohms

Gain

14 dBi

Polarization

Linear, Vertical

Connector Type

N Jack

Power Handling

5 W (cw)

HPBW/Horizontal

65

HPBW/Vertical

13

Front to Back Ratio

25 dB

Downtilt

Environmental and Mechanical Specifications


Wind Survival

216 km/hr

Temperature range

-40 to +80 C

Humidity

100% at 25 C

Size

620 x 88 x 70 mm

Radome Color

Gray-White

Radome Material

ABS, UV Resistant

Weight

5.55 kg

20

Recommended 2.4 GHz Antennas


Sector Antennas

Tsunami MP.11 System Recommended Antennas

14 dBi Sector Antenna (60) (2400-SA60-14) (continued)


Antenna Patterns

21

Recommended 2.4 GHz Antennas


Panel Antennas

Tsunami MP.11 System Recommended Antennas

Panel Antennas

14 dBi Directional Panel Antenna (1086-PA24-14)

Parabolic Antennas

14 dBi Directional Panel Antenna (1086-PA24-14)

Electrical Specifications
Frequency Range

2400 MHz - 2500 MHz

VSWR

1.5 : 1 maximum

Nominal Impedance

50 Ohms

Gain

14 dBi

Polarization

Linear, Vertical

Connector Type

Standard N Female

HPBW/Horizontal

30

HPBW/Vertical

30

Front to Back Ratio

15 dB

Downtilt

Power Handling

50 W (cw)

Environmental and Mechanical Specifications


Wind Survival

216 km/hr

Temperature Range

-40 to +80 C

Humidity

95% at 25 C

Lightning Protection

DC Ground

Radome Color

Gray-White

Radome Material

ABS

Weight

407 g

Size

200 x 200 x 50 mm

22

Recommended 2.4 GHz Antennas


Panel Antennas

Tsunami MP.11 System Recommended Antennas

14 dBi Directional Panel Antenna (1086-PA24-14) (continued)


Antenna Patterns

23

Recommended 2.4 GHz Antennas


Parabolic Antennas

Tsunami MP.11 System Recommended Antennas

Parabolic Antennas
24 dBi Directional Parabolic Grid Antenna (848 515 714)

Electrical Specifications
Frequency Range

2400 MHz - 2484 MHz

VSWR

Less than 2 : 1 nominal

Nominal Impedance

50 Ohms

Gain

24 dBi

Polarization

Linear, vertical for standard mounting


Horizontal when mounted differently

HPBW/Horizontal

6.5

HPBW/Vertical

10

Connector Type

Standard N, Female

Power Handling

50 W

Environmental and Mechanical Specifications


Wind Survival

At least 200 km/h

Temperature Range

-40 to +60 C

Color

White

Weight

0.6 kg

Size

610 x 914 x 381 cm

24

Recommended 2.4 GHz Antennas


Parabolic Antennas

Tsunami MP.11 System Recommended Antennas

24 dBi Directional Parabolic Grid Antenna (848 515 714) (continued)


Antenna Patterns

25

Tsunami MP.11 System Recommended Antennas

Recommended 4.9 GHz Antennas

Omni Antennas

Sector Antennas

Omni Antennas

8 dBi Omni-Directional Antenna (1086-OA49-8)

10 dBi Omni-Directional Antenna (1086-OA49-10)

8 dBi Omni-Directional Antenna (1086-OA49-8)

Electrical Specifications
Frequency Range

4900 MHz - 5200 MHz

VSWR

2.0 : 1 maximum

Nominal Impedance

50 Ohms

Gain

8 dBi

Polarization

Linear, Vertical

Connector Type

N-type Jack

HPBW/Horizontal

360

HPBW/Vertical

12

Downtilt

Power Handling

5 W (cw)

26

Recommended 4.9 GHz Antennas


Omni Antennas

Tsunami MP.11 System Recommended Antennas

8 dBi Omni-Directional Antenna (1086-OA49-8) (continued)


Environmental and Mechanical Specifications
Wind Survival

216 km/hr

Temperature Range

-40 to +80 C

Humidity

95% at 25 C

Size

80 x 78 x 373 mm

Radome Color

Gray-White

Radome Material

Fiber Glass

Weight

227 g

Antenna Patterns

27

Recommended 4.9 GHz Antennas


Omni Antennas

Tsunami MP.11 System Recommended Antennas

10 dBi Omni-Directional Antenna (1086-OA49-10)

Electrical Specifications
Frequency Range

4900 MHz - 5000 MHz

VSWR

1.7 : 1 maximum

Nominal Impedance

50 Ohms

Gain

10 dBi

Polarization

Linear, Vertical

Connector Type

N-type Jack

HPBW/Horizontal

360

HPBW/Vertical

Downtilt

Power Handling

5 W (cw)

Environmental and Mechanical Specifications


Wind Survival

216 km/hr

Temperature Range

-40 to +80 C

Humidity

95% at 25 C

Size

80 x 78 x 511 mm

Radome Color

Gray-White

Radome Material

Fiber Glass, UV Resistant

Weight

265 g

28

Recommended 4.9 GHz Antennas


Omni Antennas

Tsunami MP.11 System Recommended Antennas

10 dBi Omni-Directional Antenna (1086-OA49-10) (continued)


Antenna Patterns

29

Recommended 4.9 GHz Antennas


Panel Antennas

Tsunami MP.11 System Recommended Antennas

Panel Antennas
10 dBi Panel Antenna (1086-PA49-10)

Electrical Specifications
Frequency Range

4900 MHz - 5800 MHz

VSWR

2.0 : 1 maximum

Nominal Impedance

50 Ohms

Gain

10 dBi

Polarization

Linear, Vertical

Connector Type

N-type Jack

HPBW/Horizontal

45

HPBW/Vertical

45

Downtilt

Power Handling

2 W (cw)

Environmental and Mechanical Specifications


Wind Survival

216 km/hr

Temperature Range

-40 to +80 C

Humidity

95% at 25 C

Size

114 x 114 x 40 mm

Radome Color

Light Gray

Radome Material

ABS

Weight

107 g

30

Recommended 4.9 GHz Antennas


Panel Antennas

Tsunami MP.11 System Recommended Antennas

10 dBi Panel Antenna (1086-PA49-10) (continued)


Antenna Patterns

31

Recommended 4.9 GHz Antennas


Panel Antennas

Tsunami MP.11 System Recommended Antennas

21 dBi Panel Antenna (1086-PA49-21)

Electrical Specifications
Frequency Range

4900 MHz - 5000 MHz

VSWR

1.7 : 1 maximum

Nominal Impedance

50 Ohms

Gain

21 dBi

Polarization

Linear, Vertical

Connector Type

N-type Jack

HPBW/Horizontal

10

HPBW/Vertical

12

Front to Back Ratio

30

Power Handling

1 W (cw)

Environmental and Mechanical Specifications


Wind Survival

216 km/hr

Temperature Range

-40 to +80 C

Humidity

95% at 25 C

Size

320 x 320 x 18 mm

Radome Color

Gray-White

Radome Material

PC, UV Resistant

Weight

1.2 kg

32

Recommended 4.9 GHz Antennas


Panel Antennas

Tsunami MP.11 System Recommended Antennas

21 dBi Panel Antenna (1086-PA49-21) (continued)


Antenna Patterns

33

Recommended 4.9 GHz Antennas


Sector Antennas

Tsunami MP.11 System Recommended Antennas

Sector Antennas
14 dBi Sector Antenna (120) (5054-SA120-14)

Electrical Specifications
Frequency Range

4945 MHz - 5875 MHz

VSWR

2.0 : 1 maximum

Nominal Impedance

50 Ohms

Gain

12.5 dBi (max)

Polarization

Linear, Vertical

Connector Type

N-type Female

HPBW/Horizontal

120

HPBW/Vertical

Front to Back Ratio

30

Downtilt

Environmental and Mechanical Specifications


Wind Survival (per EIA-222-F at 100 height)

216 km/hr

Temperature Range

-40 to +80 C

Humidity

95% at 25 C

Lightning Protection

DC Ground

Size

620 x 88 x 70 mm

Radome Color

Gray

Radome Material

ABS

Weight

555 g

34

Recommended 4.9 GHz Antennas


Sector Antennas

Tsunami MP.11 System Recommended Antennas

14 dBi Sector Antenna (120) (5054-SA120-14) (continued)


Antenna Patterns

35

Recommended 4.9 GHz Antennas


Sector Antennas

Tsunami MP.11 System Recommended Antennas

17 dBi Sector Antenna (60) (5054-SA60-17)

Electrical Specifications
Frequency Range

4945 MHz - 5875 MHz

VSWR

2.0 : 1 maximum

Nominal Impedance

50 Ohms

Gain

16.5 dBi

Polarization

Linear, Vertical

Connector Type

N-type Female

HPBW/Horizontal

60

HPBW/Vertical

Power Handling

5 W (cw)

Downtilt

Environmental and Mechanical Specifications


Wind Survival (per EIA-222-F at 100 height)

216 km/hr

Temperature Range

-40 to +90 C

Humidity

95% at 25 C

Lightning Protection

DC Ground

Size

620 x 88 x 70 mm

Radome Color

Gray

Radome Material

ABS

Weight

565 g

36

Recommended 4.9 GHz Antennas


Sector Antennas

Tsunami MP.11 System Recommended Antennas

17 dBi Sector Antenna (60) (5054-SA60-17) (continued)


Antenna Patterns

37

Tsunami MP.11 System Recommended Antennas

Recommended 5 GHz Antennas

Omni-Directional Antennas

Sector Antennas

Panel Antennas

Parabolic Antennas

Omni-Directional Antennas

8 dBi Omni-Directional Antenna (5054-OA-8)

10 dBi Omni-Directional Antenna (5054-OA-10)

Other Recommended Omni-Antennas

8 dBi Omni-Directional Antenna (5054-OA-8)

Electrical Specifications
Frequency Range

5470 MHz 5875 MHz

VSWR

2.0 : 1 maximum

Nominal Impedance

50 Ohms

Average/Peak Gain

7.8/9.0 dBi @ 5.5 GHz


8.1/9.4 dBi @ 5.7 GHz

HPBW/Horizontal

360

HPBW/Vertical

12

Polarization

Linear, Vertical

Electrical Downtilt

Power Handling

5 W (cw)

Connector Type

Standard N Female

38

Recommended 5 GHz Antennas


Omni-Directional Antennas

Tsunami MP.11 System Recommended Antennas

8 dBi Omni-Directional Antenna (5054-OA-8) (continued)


Environmental and Mechanical Specifications
Wind Survival

216 km/hr

Temperature Range

-40 to +90 C

Humidity

95% @ 25 C

Lightning Protection

DC ground

Size

78 x 80 x 373 mm

Radome Color

Gray-White

Radome Material

Fiberglass

Weight

245 g

Antenna Patterns

39

Recommended 5 GHz Antennas


Omni-Directional Antennas

Tsunami MP.11 System Recommended Antennas

10 dBi Omni-Directional Antenna (5054-OA-10)

Electrical Specifications
Frequency Range

5470 MHz 5875 MHz

VSWR

2.0 : 1 maximum

Nominal Impedance

50 Ohms

Gain

10 dBi

HPBW/Horizontal

360

HPBW/Vertical

Polarization

Linear, Vertical

Downtilt

Power Handling

5 W (cw)

Connector Type

Standard N Female

Environmental and Mechanical Specifications


Wind Survival (per EIA-222-F at 100 height)

216 km/hr

Temperature Range

-40 to +80 C

Humidity

95% @ 25 C

Lightning Protection

DC ground

Size

78 x 80 x 511 mm

Radome Color

Gray-White

Radome Material

Fiberglass

Weight

265 g

40

Recommended 5 GHz Antennas


Omni-Directional Antennas

Tsunami MP.11 System Recommended Antennas

10 dBi Omni-Directional Antenna (5054-OA-10) (continued)


Antenna Patterns

41

Recommended 5 GHz Antennas


Omni-Directional Antennas

Tsunami MP.11 System Recommended Antennas

Other Recommended Omni-Antennas


Manufacturer

Model Number

Frequency Range

Mid-Band Gain

Mars

MA-WO58-9X

5.47 5.875

MTI

MT-482003/N

5.15 5.875

MTI

MT-482009/N

5.725-5.875

12

MTI

MT-483003/N

5.725-5.875

12

Stella Doradus

52 1360

5.1-5.3

Stella Doradus

52 2360

5.1-5.3

10

Stella Doradus

52 3360

5.1-5.3

13

Stella Doradus

58 1360

5.7-5.8

Stella Doradus

58 2360

5.7-5.8

10

Stella Doradus

58 3360

5.7-5.8

13

Telex

5830

5.725-5.85

7.5

Radio Waves

OMN-H-5-8

5.725-5.85

8 (hor pol)

42

Recommended 5 GHz Antennas


Sector Antennas

Tsunami MP.11 System Recommended Antennas

Sector Antennas

14 dBi Sector Antenna (120) (5054-SA120-14)

17 dBi Sector Antenna (60) (5054-SA60-17)

Other Recommended Sector Antennas

14 dBi Sector Antenna (120) (5054-SA120-14)

Electrical Specifications
Frequency Range

5150 MHz 5875 MHz

VSWR

2.0 : 1 maximum

Nominal Impedance

50 Ohms

Gain

13.5 dBi

HPBW/Horizontal

120

HPBW/Vertical

Polarization

Linear, Vertical

Downtilt

Power Handling

5 W (cw)

Connector Type

Standard N Female

Environmental and Mechanical Specifications


Wind Survival

216 km/hr

Temperature Range

-40 to +80 C

Humidity

95% @ 25 C

Lightning Protection

DC Ground

Size

620 x 80 x 70 mm

Radome Color

Gray

Radome Material

ABS

Weight

555 g

43

Recommended 5 GHz Antennas


Sector Antennas

Tsunami MP.11 System Recommended Antennas

14 dBi Sector Antenna (120) (5054-SA120-14) (continued)


Antenna Patterns

44

Recommended 5 GHz Antennas


Sector Antennas

Tsunami MP.11 System Recommended Antennas

17 dBi Sector Antenna (60) (5054-SA60-17)

Electrical Specifications
Frequency Range

5150 MHz 5875 MHz

VSWR

2.0 : 1 maximum

Nominal Impedance

50 Ohms

Gain

16.5 dBi

HPBW/Horizontal

60

HPBW/Vertical

Polarization

Linear, Vertical

Downtilt

Power Handling

5 W (cw)

Connector Type

N-type Female

Environmental and Mechanical Specifications


Wind Survival (per EIA-222-F at 100 height)

216 km/hr

Temperature Range

-40 to +80 C

Humidity

95% @ 25 C

Lightning Protection

DC Ground

Size

620 x 88 x 70 mm

Radome Color

Gray

Radome Material

ABS

Weight

530 g

45

Recommended 5 GHz Antennas


Sector Antennas

Tsunami MP.11 System Recommended Antennas

17 dBi Sector Antenna (60) (5054-SA60-17) (continued)


Antenna Patterns

46

Recommended 5 GHz Antennas


Sector Antennas

Tsunami MP.11 System Recommended Antennas

Other Recommended Sector Antennas


Beamwidth

Manufacturer

Model Number

Frequency Range

Mid-Band Gain

60

Mars
MTI
MTI
MTI
RadioWaves
RadioWaves

MA-WC50-5X
MT-484026/NV
MT-484026/NH
MT-484033/NV
SEC-55H-60-17
SEC-55V-60-17

5.15 5.85
5.15 5.875
5.15 5.875
5.15 5.875
5.25 5.85
5.25 5.85

17
16 (Null-Fill)
15 (h pol, NF)
16.5
17 (hor pol)
17

90

Mars
MTI
MTI
MTI
RadioWaves
RadioWaves
Telex
Telex

MA-WD50-6X
MT-484027/NV
MT-484027/NH
MT-484032/NV
SEC-55H-90-16
SEC-55V-90-16
5801
5840

5.15 5.875
5.15 5.875
5.15 5.875
5.15 5.85
5.25 5.85
5.25 5.85
5.725 5.825
5.725 5.825

16
14 (Null-Fill)
14 (h pol, NF)
17
16 (hor pol)
16
12
15

120

Mars
MTI
MTI
RadioWaves
RadioWaves

MA-WE50-7X
MT-484034/NV
MT-484034/NH
SEC-5V-120-14
SEC-5V-120-16

5.15 5.875
5.15 5.875
5.15 5.875
5.725 5.85
5.725 5.85

14.5
16.5
16.5 (hor pol)
14
16

47

Recommended 5 GHz Antennas


Panel Antennas

Tsunami MP.11 System Recommended Antennas

Panel Antennas

15 dBi Window Antenna (5054-WA-15-STN)

18 dBi Panel Antenna (5054-PA-18)

23 dBi Panel Antenna (5054-PA50-23)

Other Recommended Panel Antennas

15 dBi Window Antenna (5054-WA-15-STN)

Electrical Specifications
Frequency Range

5150 MHz 5850 MHz

VSWR

2.0 : 1 maximum

Nominal Impedance

50 Ohms

Gain*

15 dBi

HPBW/Horizontal

45

HPBW/Vertical

10

Polarization

Linear, Vertical

Downtilt

Power Handling

20 W (cw)

Connector Type

Standard N Female

Front-to-Back Ratio

18 dB

Impedance

50 Ohms

Environmental and Mechanical Specifications


Wind Survival

180 km/hr

Temperature Range

-40 to +80 C

Humidity

95% @ 25 C

Lightning Protection

DC ground

Size

330 x 93 x 21 mm

Radome Color

White

Radome Material

ABS, UV Resistant

Weight

0.6 kgw

48

Recommended 5 GHz Antennas


Panel Antennas

Tsunami MP.11 System Recommended Antennas

15 dBi Window Antenna (5054-WA-15-STN) (continued)


Antenna Patterns

Vertical

Horizontal

49

Recommended 5 GHz Antennas


Panel Antennas

Tsunami MP.11 System Recommended Antennas

18 dBi Panel Antenna (5054-PA-18)

Electrical Specifications
Frequency Range

5250 MHz 5785 MHz

VSWR

1.5 : 1 maximum

Nominal Impedance

50 Ohms

Gain

18 dBi

HPBW/Horizontal

18

HPBW/Vertical

18

Polarization

Linear, Vertical

Downtilt

Power Handling

10 W (cw)

Connector Type

Standard N Female

Front-to-Back Ratio

30 dB

Environmental and Mechanical Specifications


Wind Survival (per EIA-222-F at 100 height)

216 km/hr

Temperature Range

-40 to +80 C

Humidity

95% @ 25 C

Lightning Protection

DC ground

Size

200 x 200 x 50 mm

Radome Color

Light Gray

Radome Material

ABS, UV Resistant

Weight

0.825 kgw

50

Recommended 5 GHz Antennas


Panel Antennas

Tsunami MP.11 System Recommended Antennas

18 dBi Panel Antenna (5054-PA-18) (continued)


Antenna Patterns

51

Recommended 5 GHz Antennas


Panel Antennas

Tsunami MP.11 System Recommended Antennas

23 dBi Panel Antenna (5054-PA50-23)

Electrical Specifications
Frequency Range

5150 MHz 5875 MHz

VSWR

2:0: 1 maximum

Nominal Impedance

50 Ohms

Gain

23 dBi

HPBW/Horizontal

HPBW/Vertical

Polarization

Linear

Power Handling

5W

Connector Type

N Jack

Front-to-Back Ratio

30 dB

Environmental and Mechanical Specifications


Wind Survival

216 km/hr

Temperature Range

-40 to +80 C

Humidity

95% @ 55 C

Lightning Protection

DC Ground

Size

320 x 320 x 18 mm

Radome Color

Gray-White

Radome Material

PC, UV Resistant

Weight

1.2 kg

52

Recommended 5 GHz Antennas


Panel Antennas

Tsunami MP.11 System Recommended Antennas

Antenna Patterns

53

Recommended 5 GHz Antennas


Panel Antennas

Tsunami MP.11 System Recommended Antennas

Other Recommended Panel Antennas


Type

Manufacturer

Model Number

Frequency Range

Mid-Band Gain

Panel

SmartAnt
Gabriel
MTI
MTI
MTI
Mars
RadioWaves

R0320-056
DFPS.5-52
MT-485001/N
MT-485028/N
MT-486004/N
MA-WA57-3X
FP .5-5-18

5.15 5.875
5.25 5.85
5.15 5.875
5.15 5.875
5.15 5.875
5.15 5.875
5.25 5.85

8
18
18
22
26
17.5
18

1-Foot Flat Panel

Gabriel
Andrew
MTI
Mars
RadioWaves

DFPD1-52
FPA5250D12-N
485002/N
MA-WA58-1X
FP1 5-24

5.25 5.85
5.25 5.85
5.15 5.875
5.15 5.875
5.25 5.85

23.5
23.6
23
23
24

2-Foot Flat Panel

MTI
Gabriel
Andrew
RSI
RadioWaves

MT-486001/N
DFPD2-52
FPA5250D24-N
A57A24-U
FP2 5-28

5.15 5.875
5.25 5.85
5.25 5.85
5.725 5.85
5.25 5.85

28
28
28.2
26.5
28

54

Recommended 5 GHz Antennas


Parabolic Antennas

Tsunami MP.11 System Recommended Antennas

Parabolic Antennas
Recommended parabolic antennas for 5 GHz are listed in the following table.
Type

Manufacturer

Model Number

Frequency Range

Mid-Band Gain

2-Foot Parabolic

Gabriel
Gabriel
Gabriel
Radio Waves
Radio Waves
Andrew
Andrew
RSI

SSP2-52B
SSD2-52A
HSSP2-52
SP2-5.2
SPD2-5.2
P2F-52
PX2F-52
P-57C24

5.25 5.85
5.25 5.85
5.25 5.85
5.25 5.85
5.25 5.85
5.25 5.85
5.25 5.85

28.5
28.4
28.1
28.3
28.1
29.4
29.4
29

3-Foot Parabolic

Radio Waves
Radio Waves
Andrew
Andrew

SP3-5.2
SPD3-5.2
P3F-52
PX3F-52

5.25 5.85
5.25 5.85
5.25 5.85
5.25 5.85

31.4
31.1
33.4
33.4

55

Tsunami MP.11 System Recommended Antennas

Technical Services and Support

Obtaining Technical Services and Support


If you are having trouble utilizing your Proxim product, please review this manual and the additional documentation
provided with your product.
If you require additional support and would like to use Proxims free Technical Service to help resolve your issue, please
be ready to provide the following information before you contact Proxims Technical Services:

Product information:

Part number of suspected faulty unit

Serial number of suspected faulty unit

Trouble/error information:

Trouble/symptom being experienced

Activities completed to confirm fault

Network information (what kind of network are you using?)

Circumstances that preceded or led up to the error

Message or alarms viewed

Steps taken to reproduce the problem

Servpak information (if a Servpak customer):

Servpak account number

Registration information:

If the product is not registered, date when you purchased the product

If the product is not registered, location where you purchased the product

NOTE: If you would like to register your product now, visit the Proxim eService Web Site at
http://support.proxim.com and click on New Product Registration.

56

Technical Services and Support


Support Options

Tsunami MP.11 System Recommended Antennas

Support Options
Proxim eService Web Site Support
The Proxim eService Web site is available 7x24x365 at http://support.proxim.com.
On the Proxim eService Web Site, you can access the following services:

New Product Registration: Register your product for free support.

Open a Ticket or RMA: Open a ticket or RMA and receive an immediate reply.

Search Knowledgebase: Locate white papers, software upgrades, and technical information.

ServPak (Service Packages): Receive Advanced Replacement, Extended Warranty, 7x24x365 Technical Support,
Priority Queuing, and On-Site Support.

Your Stuff: Track status of your tickets or RMAs and receive product update notifications.

Provide Feedback: Submit suggestions or other types of feedback.

Customer Survey: Submit an On-Line Customer Survey response.

Repair Tune-Up: Have your existing Proxim equipment inspected, tested, and upgraded to current S/W and H/W
revisions, and extend your warranty for another year.

Telephone Support
Contact technical support via telephone as follows:

Domestic: 866-674-6626

International: +1-408-542-5390

Hours of Operation

North America: 8 a.m. to 5 p.m. PST, Monday through Friday

EMEA: 8 a.m. to 5 p.m. GMT, Monday through Friday

ServPak Support
Proxim understands that service and support requirements vary from customer to customer. It is our mission to offer
service and support options that go above-and-beyond normal warranties to allow you the flexibility to provide the quality
of service that your networks demand.
In recognition of these varying requirements we have developed a support program called ServPak. ServPak is a
program of Enhanced Service Options that can be purchased individually or in combinations to meet your needs.

Advanced Replacement: This service offers customers an advance replacement of refurbished or new hardware.
(Available in the U.S., Canada, and select countries. Please inquire with your authorized Proxim distributor for
availability in your country.)

Extended Warranty: This service provides unlimited repair of your Proxim hardware for the life of the service
contract.

7x24x365 Technical Support: This service provides unlimited, direct access to Proxims world-class technical
support 24 hours a day, 7 days a week, 365 days a year.

Priority Queuing: This service allows your product issue to be routed to the next available Customer Service
Engineer.

To purchase ServPak support services, please contact your authorized Proxim distributor. To receive more information
or for questions on any of the available ServPak support options, please call Proxim Support at +1-408-542-5390 or send
an email to servpak@proxim.com.

57

You might also like