Business Plan
Business Plan
Business Plan
Table of Contents
I. Table of Contents........................................3
II. Executive Summary....................................4
III. General Company Description....................5
IV. Products and Services................................6
V. Marketing Plan...........................................7
VI. Operational Plan.......................................26
VII. Management and Organization...............35
VIII.....................................................Financials37
IX. Capital Requirements...............................43
X. Sources Used............................................44
Note:
*Purple lettering is related to charts/graphs
*small type is background/industry historical
information
i. Executive Summary
G-IT strives to provide quality food in environmentally friendly packaging
and help decrease landfill space needed in waste management, reduce the
wholesale food industrys carbon footprint and educate consumers about
recycling and environmentalism, while still being profitable.
Our company goal is to provide customers an opportunity to give their
buyers a chance to help save the planet and raise global awareness about
the environment.
We believes that it is important to improve sustainability and is concerned
with the future state of the planet, as well as providing the upmost level of
food quality and wholesale distribution service for its customers.
Well market our products to higher end specialty food stores such Whole
Foods and Trader Joes
Our industry is a growth industry that continues to gain market share and
popularity as consumers become more and more interested in
environmentalism and healthy eating. Changes in the industry, such as
more competition, are long term. We plan on taking advantage of these
changes by having a niche recycled packaging that incorporates many of
the interests of potential consumers by providing a dual benefit for both
our customers and the final buyer of the food item.
G-ITs factors of success include young, educated employees that
appreciate and seek to save the environment and know the importance of
recycling and can spread this message. G-IT possesses a legal, distinctive
package design that provides branding that stands out to the consumer;
our company plans to copy write the packaging process and design used to
manufacture the recycled packing of our food items. We plan to market the
company as the original recycled food packaging company.
Economics
Facts about our industrys market share:
Dry groceries
Non-food products
The industry sells a variety of different goods, frozen foods, dairy, poultry,
fish, meat, fresh produce, baked goods, processed and prepared foods and
other related items. Only about 150 of the larger companies deal with a
broad line of food products, while the majority of the companies are
specialized in a few products.
Figure 1-1 provides a visual aid as to how the grocery wholesale industry is
broken down, above left is the 3 major areas companies chose as a focus
and bottom right are the categories that are often focused on among
specialty wholesale grocery distributors as of 2002.
Fig. 1-2
General-Line Distributors - Also referred to as Broad line/ Full-Line Distributors, these are
companies handling a broad line of groceries, along with health and beauty aids and
household products, companies such as C&S Grocers, Supervalu, Nash Finch and Sysco.
Companies that have traditionally purchased a wide range of food products from
manufacturers and stocked these goods in one of their distribution centers. Most broad line
distributors offer value-added services designed to meet the needs of single-store restaurants
and small chains. For instance, foodservice operators without the staff to research new
products and plan menus may rely on a distributor's sales representative for assistance which
is sometimes provided by companies such as Sysco and U.S. Foodservice that have the
resources and funds to gather the information.
These
products will promote saving the earth, recycling and sustainability. The
main products will be on dry groceries, such as canned goods, boxed
packaging goods, liquids either in canned, plastic or paper packaging.
According to a report released from the U.S. Food Marketing System. The top ten grocery stores
dominated almost 50 percent of the overall market and represented $728.7 billion in sales.
According to the Report, the leading grocery stores in 2002 were Wal-Mart, Kroger, Costco
Wholesale, Albertsons, Safeway, Sam's Clubs, Ahold Retail, Super-Value, Publix, and Fleming,
leaving the remaining market share to other smaller retailers. The report found that the largest
grocery markets were in California, Texas, Florida, New York, Pennsylvania, Ohio, Illinois, North
Carolina, Michigan, and Georgia.
The US specialty food store industry includes about 20,000 stores with
combined annual revenue of $20 billion. Major players include Whole
Foods Market and Trader Joe's. The industry is fragmented with the 50
largest companies account for less than 50 percent of sales.
We will focus on small market share due to the fact that 50 of the largest
distributors hold about 50 percent of the total market. We will push for a
market share of LESS than 1 % as a start-up company for the first five year
and a growth rate of 3% for those years. On year five we will reevaluate our
goals in relationship to the market share growth of the past and will also
factor in the conditions of the current economy
Beginning in the late 1980's, a massive wave of consolidation started in the U.S.
food brokerage industry, and didn't end until about 7 years ago. Industry demand
changes due to shifting consumer food tastes, but is limited by the 1 percent
annual US population growth. The profitability of individual companies depends on
popular products, contracts with large customers, and efficient operations.
Smaller companies can compete effectively by specializing in specific products or
market niches. Specialty and natural foods niche categories usually ran by
independent brokers have historically tended to do better than the large, national
mega-brokers or wholesales. Small companies can also be effective in the import
of foreign specialties. Large distributors have a cost advantage by buying in
quantity, but need to operate a more complicated distribution network.
Growth of the food wholesale industry has continued to climb, mainly in the retail
sector.
Grocery wholesale sales to retail food operations, such as supermarkets and
convenience stores, totaled $282 billion in 2002, the most recent year of data, or
45 percent of the total grocery wholesale sales volume. This is up from 40 percent
in 1997.
Restaurants and other foodservice companies are also major customers of
wholesalers. Sales to these firms accounted for $118 billion in 2002, or 19 percent
of all sales of groceries and related products by all food wholesalers, down from 22
percent in 1997. While retail grocery outlets and foodservice companies compete
for the consumers food dollar, wholesalers that distribute to the foodservice
industry and to food retail outlets do not compete directly with each other for
these customers.
Figure 1-1 breaks down the five top categories by percentage of who is
buying from food wholesalers or type of outlet.
Fig. 1-1
Barriers to entry faced when entering the market, some of the typical
barriers are as follows:
o
TAXATION - At 8.25%, California has the highest state sales tax, which can
total up to 10.75% with local sales tax included, such as the Bay Area Rapid
Transit district tax. The capital, Sacramento has a combined 8.75% sales tax
rate, and the largest city of Los Angeles has a combined 9.75% sales tax rate.
In grocery stores, unprepared food items are not taxed but vitamins and all
other items are. Rather than taxing the sale of lump quantities, for instance
each time it is sold. From manufacturer to wholesaler to consumer, it is only
taxed on the consumer final product end. California Board of Equalization
(BOE) does require a sellers and resellers to have permits to sell tangible
goods, which also regulates county, state and local district sales tax, failure
resulting in misdemeanors. There are also city and county business tax
requirements, general businesses in San Jose requires to pay $150 for up to
eight employees and $18 for each additional employee. Oakland requires
$1.20 per $1000 in gross receipt retail sales.
the building and warehousing for the goods and the trucks
used for transportation if they are not subcontracted out from
a third party. The cost of equipment and products (materials)
are other major costs of establishing a new grocery wholesale
company.
o
into the United States. Thailand was second, with $1.8 million,
followed by Mexico with $659,321, China with $640,776, and Chile
with $491,247.
The number of grocery retail stores own their distribution centers is increasing, which makes it difficult for
private distribution companies to survive or enter the market with success.
In the late 1990s the industry faced diminished sales growth. In 1997, the top 50 wholesale grocery giants
reported sales of $81.1 billion, compared to $81 billion the previous year. One reason for the stagnation was
competition from vertically integrated grocery retailers such as The Kroger Co. and Safeway Inc., which was
caused by their size. They were able to buy goods directly from manufacturers as well as to make many of their
own private label products, rather than relying on other distributors for goods.
The retail food store wholesaling sector continues to undergo important structural changes. In 2003, the Nations
largest grocery wholesaler, Fleming, divested the bulk of its operations shortly after its largest customer, Kmart,
filed for bankruptcy protection and ended its supply contract with Fleming. Following the divestitures, the share
of general-line grocery merchant wholesale sales accounted for by the top four wholesalers fell from 34 percent in
2001 to 27 percent in 2004, a result of the consolidation of the wholesale industry. As consolidation in food
retailing increases, manufacturers and large retailers that are offering a broad assortment of items have found it
more beneficial to negotiate directly with each other, reducing the power and influence of traditional wholesalers.
Self-distribution has become one of the preferred methods of vertical coordination for large grocery chain stores,
mainly those with 11 or more stores. In 2001, 82 percent of chain stores had their own distribution centers.
Given uncertainty about the ability of independent retailers to compete with the larger chains, some of the largest
grocery wholesalers are placing greater emphasis on owning retail operations. This is illustrated by Supervalus
purchase of Albertsons in 2006, or the second largest grocery wholesaler purchasing the third largest grocery
retailer.
Change in technology:
Food wholesalers lead both in the economic and technological
advancements of the wholesale industry by their continued focus on
innovation and cost reduction to increase the small margins that they
make on their products.
The wholesale distribution industry leads the way in productivity
technologies that automate activities like order processing, billing,
inventory control, delivery and route scheduling, as well as automated
warehouse management. Adopting these technological advances has
allowed the productivity within the industry to outpace the entire non-farm
business sector as measured by output per hour.
RFID technology:
Food hazards
Receiving standards
Cooling/reheating
Fresh/frozen food
Meats/poultry/seafood
Processing food
Bacteria growth
Pest control
Facilities
Water supply
Hazard Analysis
What after-sale services we will give? Some examples are delivery, warranty,
support, follow-up, and refund policy.
G-IT sale/service is going to use online linked system that track the
product from point of manufacturing, to shipping, to delivery in the stores.
The products and materials that are return will use the same systems.
Refunds for damaged products claims must be within a week of receiving
at loading dock of Whole Foods and Trader Joes or other grocery stores.
Some of the industry standard systems are created by Creative Systems
Corporation, Ramp Systems and EBE Technologies. Their systems support
staff, improves efficiency interfaces, dispatch, and automation, and are
designed specifically to streamline businesses. The systems enable
businesses to integrate their customers and partners together for quicker,
easier and a more cost effectively interaction.
Customers
Targeted customers, their characteristics, and their geographic locations,
otherwise known as their demographics.
The end consumer of G-IT products is a cost-conscious, health-conscious label-reader who
is not tied to national brand names. Pat St. John, Trader Joes vice president of marketing
says that Trader Joe's shoppers fall into several sometimes overlapping types: There's the
frugal foodie looking for the next new thing; the iconoclast who resents "customer loyalty
cards" and dislikes big-box retailers; the health-conscious, ecologically sensitive parent
seeking organic and pesticide-free foods, environmentally friendly cleaning supplies and
wholesome snacks; child-free working couples and singles who favor the convenience foods
packaged just right for one or two; and a whole lot of people who like to indulge in luxuries
like flowers, candy, cheese, wine and Greek yogurt. For Whole Foods, the company
describes its customers as 28 percent of shoppers defined as those who work to change
eating habits promoted by health concerns and interest in self-care. These individuals that
actively seek out health and nutritional information and are younger to middle aged, with
medium to high household incomes.
This graph represents the end consumer of the G-IT food products.
Age
Gender
Both
Location
Coastal Areas
Income level
Education
Based on a Nielsen study, 55% of the customers of Whole Foods possess a bachelors
degree or higher
For business customers, the demographic factors are:
Location
Competition (2)
History
24 hour monitoring
Instant order status receipt status inventory shipment and inventory replenishment
tracking
Stats
History
G-IT
Products
Soup/Canned Goods
Cereal
Strength
Weakness
Trader Joes
Whole Foods
Soups/Canned
Soups/Canned Goods
Goods
Cereals
Cereals
Drinks
Beverages
Beverages
Price
Soup
Cereal
N/A
N/A
Excellent
Excellent
Selective
Selective
Good
Good
100%
100%
Very
Very
Advance
Advance
Good
Good
California
California
Health Conscious
Canned Goods
Drinks
Quality
Excellent
Selection
Selective
Service
Good
Reliability
100%
Stability
Very
Expertise
Sustainability
Company Reputation
Good
Location
California
Appearance
Environmentally
Friendly
Sales Method
Personal Sales
Product
Personal Sales
Personal Sales
Credit Policies
Standard
Advertising
Coupons, Labeling,
Web Page,
Commercials
Image
3 markets in CA
Standard
Standard
Frequent Flyer
Web Page
E-commerce
National
National
Competitive advantage/disadvantage:
Our competitive advantage is the backing of our name and brand. The only
disadvantage of our products is the specific and limited categories of
products, because we will be specializing in only a few areas of the food
industry. However this product specialization will also be an advantage and
work in our favor. We will be able to focus and perfecting the quality and
delivery of our products.
Being a new company that is not well known in the industry and not an
established company is one disadvantage that must be overcome.
Companies such as Trader Joes offer a wider varied of foods and drinks,
which will be one of our biggest competitors. They are a company similar
to ours focusing sale on food items, while Whole Foods will give us
competition in the drink market.
Niche
G-IT provides a sustainable, recyclable product that provides a dual benefit
to both the supplier and the end consumer.
Strategy
Marketing Strategy Niche:
Promotional Budget
Estimated advertising and marketing budget combined just over a $100,000 yearly
during the start up phase of the company. Throughout the years of growth G-IT
plans to grow the advertising and marketing budget by 10% of sales each year
based on its next years sales.
Pricing
The Environmental Defense Fund is an organization that partners with
companies all over the world to find practical environmental solutions. The
EDF has agreed to start a joint project with G-IT to improve Californias
recycling and landfill systems. G-IT packaging will donate 5% of the sales
price for every item it sells toward this project. Even better yet, the EDF
has agreed to match whatever funds we raise. If we meet our sales goals of
1 million dollars, G-IT and the EDF will have donated 7,575 dollars each to
the project. This, along with our increased costs from producing easily
recyclable packaging, will put G-ITs products in the higher price range
compared to our competitors.
Environmental Defense Fund
We do not expect our customers to make their decisions based on price.
Our product offers an opportunity for our customers to get involved with
environmental conservation while doing their weekly shopping. Our
Sales Forecast
G-IT will strive for at least $1 million in sale for the first five years, than
will evaluate the market in the fifth year to be current with the market
standards and the changes in the company due to growth. We strive to
increase sales by 3% on previous years sales.
We will use a quantitative method of forecasting called exponential
smoothing in which well use a weighted average based on a previous
forecast plus a percentage of the forecast error.
G-IT sales forecast: Ft = Ft-1 + error (actual sales previous forecast)
Forecast 1 mil
Actual 1 mil
Year 2
Year 3
Forecast
= $1,060,900 in sales
1,030,000(.03)
Year 4
Forecast
= 1,092,727
1,060,900(.03)
Year 5
Forecast
1,092,727(.03)
=1,125,508