23

5-Sep-14

DR.K.B.SINHA

9431444880

24

6-Sep-14

DASHARATH SHARMA

9974182725

25

8-Sep-14

BALLABHA SHARMA

9934571795

26

8-Sep-14

RAVI RANJAN VARMA

9955159914

27

11-Sep-14 MD.IRFAN

28

12-Sep-14 UMA SHANKAR PATHAK 9891611025

29

13-Sep-14 MANISH KUMAR

9934286822

8750792407

Dear Sir, consumer no 3907866 and3903691 are in my premises. Your bills are paid online. Website
displays only May2014 bills. bill for June and July 2014 have not been posted on SBPDCL website. No bill
received. I have bells been paying bill well before last day. This time now defaulter with penalties. Early
solution expected

ARA

Respected sir, my consumer account no is 1217494.I made an online payment of Rs 10611. on 25 Aug
2113 from my son SBI Ac No 30601634181. The deposited amount does not reflects in my current bill.In
this regard, I talked to department head accounts SMT SANGEETA MADAM many times and as per her
instruction I provided details of transaction through SMS many times but the problem is not Resolved
regards Dasharath Sharma

BARH

Sir, I have paid Rs. bill of 177 and Rs. 179 for the month of June and July 2014 through internet vide
JEHANABAD
Money Receipt No. SBBD1000000000235 and SBBD10000000004284. But a sms of due amount has been
received and wrong billing for the month of august has been made. I request you to kindly take necessary
action
Dear Sir, My consumer ID is 100377524,Dehri division.A/C NO- is-DN74155,i HAVE BEEN ASKED TO PAY RS DEHRI
839.00 FOR AUG/2014.i HAVE PAID ONLINE ALL BILLS.LAST BILL OF RS.355 WAS PAID VIA-TRANSACTION
REF. NO-SB6668818483.Pl see.
Respected Sir, I would like to inform that i have an electricity domestic conncetion and My consumer no
BHAGALPUR
is-32142/YD/DS/3763/A. I have paid timly all bill as aug-14 but i m surprise to see the bill of sep-14 which RURAL
show dues amount of rs. 7698.92. while i have paid also a due amount of 7526/- rs. by the reciept
no.104091400685. So kindly look into the matter seriously & correct my bill unless i will be force to go
consumer court. Thanks
Dear Sir / Madam, With reference to Consumer ID : 28080/JM/DS/10512, Bill for August 2014 is calculated MUNGER
as 150.74 (Including arrear). I have already paid Rs 75/- on 5th of September vide receipt No105091400129 online for the month of July 2014. Again, it has been added to my bill in the month of
August. Therefore, I request you to look into the matter and send me a copy of fresh bill. Thanking you
Uma Shanker Pathak 09891611025
Munger
Dear sir, There is an error in your online billpay system, If i pay late fine for late bill payment, then why
again the same bill comes with addition of current bill. you should update your database as per efficient
e-bill payment method. and please make control on these types of bill generation error . Regards Manish
kumar Sr. System Admin Net Access Noida. Consumer account No. 30617/MP/DF1617. Makauspur

ONLINE PAYMENT NOT

POSTING

Intimated to EEE ARA and mail is

also forwarded to EEE ARA

Resolved :- Bills are uploaded.

ONLINE PAYMENT NOT

POSTING

Intimated to EEE Barh and mail is

also forwarded to EEE Barh

As per telephonic coversation with EEE BARH on dared

25.9.2014 problem not resolved.

ONLINE PAYMENT NOT

POSTING

Intimated to EEE JEHANABAD and

mail is also forwarded to EEE
JEHANABAD

As per telephonic coversation with EEE JAHANABAD on

dated 24.9.2014 problem not resolved.

ONLINE PAYMENT NOT

POSTING

Intimated to EEE DEHRI and mail is

also forwarded to EEE DEHRI

As per telephonic coversation with EEE DEHRI on

dated 25.9.2014 problem not resolved.

PAYMENT ONLINE(BILLING) Intimated to EEE BHAGALPUR RURAL As per telephonic coversation with EEE BHAGALPUR
and mail is forwarded to EEE
RURAL on dated025.9.2014 problem not resolved.
BHAGALPUR RURAL

ONLINE PAYMENT NOT

POSTING

Intimated to EEE MUNGER and mail As per telephonic coversation with EEE MUNGER on
is forwarded to EEE MUNGER
dated025.9.2014 problem not resolved.

ONLINE PAYMENT NOT

POSTING

Intimated to Senior Manager

(Smt.Sangita Prasad) and mail is
forwarded to Senior Manager
(Smt.Sangita Prasad)

Status of Complain Recieved on Email id - response.sb

SL
NO.

DATE

CONSUMER'S NAME

MOBILE NO.

4-Sep-14

RAM VALLABH
TRIGUNAYAT

9955647392

4-Sep-14

RAVI RANJAN

7079523180

5-Sep-14

BISHWAKARMA SINGH

9327016333

6-Sep-14

RAKESH KUMAR

7542909533

8-Sep-14

NEERAJ KUMAR SINHA

9852227918

8-Sep-14

SHIV KANT KUMAR

9934962273

9-Sep-14

SMT. KANAK

9431058274

10-Sep-14

PUSHPENDRA KUMAR
SINGH

8581910057

10-Sep-14

KHURSHID ANWAR
MALLIK

8083383463

10

11-Sep-14

MD.TAJ ANSARI

9304295570

11

11-Sep-14

SHASHIKANT SINGH

9430929812

12

12-Sep-14

ALOK KUMAR SINGH

9308584916

13

12-Sep-14

PAWAN KUMAR

9654187345

14

12-Sep-14

RAJBANSH PANDEY

9453381594

15

13-Sep-14

WG CDR SK SINGH

7042522823

16

15-Sep-14

RESHMA SINGH

8051454875

17

17-Sep-14

UPENDRA RAY

8877292146

18

17-Sep-14

DEVENDRA PRASAD
SINGH

8986969509

19

21-Sep-14

ANIL KUMAR

9869039170

20

22-Sep-14

RENU KUMARI

9430428705

21

24-Sep-14

RAKESH KUMAR

8826896846

22

24-Sep-14

DASHARATH SHARMA

9974182725

23

27-Sep-14

Ravi Prakash Suraj

9470258919

24

27-Sep-14

Shashi Bhushan Singh

9471238807

25

9/28/2014

Radhika Kunwar

9891538913

26

28-Sep-14

Binay Kumar

9973597986

27

29-Sep-14

RAJ SHARMA

7870704272

28

29-Sep-14

KRISHAN KUMAR SINGH

9798215949

29

29-Sep-14

Intekhab Alam

9097589308

30

29-Sep-14

Deepak kumar

7761897824

31

29-Sep-14

Arjun kumar

9199189084

32

29-Sep-14

Kundan Pd. Singh

8603819239

Status of Complain Recieved on Email id - response.sbpdcl@gmail.com

COMPLAIN DETAILS

RELATED DIVISION

NATURE OF COMPLAIN

bijli bil galat aane ke sambandh me. mai ramaballabh trigunayat at-baluganj daudnagar,aurangabad (bihar)mo.9955647392consumar id - AU27285
hai.mera bill bhi galat hai aur mitar reeding bhi galat haijiske sudhar ke liye mai SDO daudnagar ko mah feb me aavedan de kar bil chukta kar ke
meetar sudhar ke liye kaha lekin abhi tak na bill sudhra aur na hi meetar reedig .Ab aap hi is ka nidan kren.

AURANGABAD

Billing

Dear Madam, I am resident of village Barah, we need new power connection for irrigate our fields but here in biharsharif lots of difficulties to submit
power connection form, even they are not accepting our form. Neither the "Apply for a new connection online" working in official website. Please help
us, farmers will be very grateful to get your help regarding this.

BIHARSHARIF

New Connection

BUXAR

Supply

Madam I am from village Pokharaha Tola in Buxar district of Bihar. Electric connections have been provided to east and west tolas of my village two
years back by the local officials of the company after taking considerations but around 70 house holds of my tola are being denied connection as the
people from my tola have refused to give any consideration. I have written several letters to your office but my village is still in dark. Please Help .

BUXUR

New Connection

Resp, sir/madam I heambrly say to u, i hve not found of bijali bill on the laxt 04-05 month Connection no-dj 62702,Area- jehanabad circle town. so sir
pls send my monthly bill. wth Regrd neeraj kr sinha loknagar jaehanabad. Connection no-dj 62702

JEHANABAD

Billing

ARWAL

Billing

SASARAM

MUTATION(SUPPLY)

R/SIR, MY VILLAGE NAME IS KANT .POST BRAHAMPUR ,DIST BUXAR ,BIHAR ,PIN 802112,MANY POPULE HAVE ELECT CANNACTION.BUT NO ANY
HAVE MITTER.BEACUSE ELECT WIRE AND POLL NOT PROPPR.SO I REQUEST TO YOU.DO THIS NEEDFULLAND NASSERY ACTION. THANKS .PLZ
FRY.

Dear Sir
Thanks for your valuable support.Here i would like to confirm my
account details as ;
name :- shivkant kumar
s/o- lt arjun dwivedi
kurtha Dist- arwal
pin code-804421
Div : Arwal Account No- Aw35328, previous Div - Jehanabad and Account
No:- DJ35328/ATH1120, when i pay the amount of Rs 3199/- on August
14,2013 and website: www.bsebbills.org. after that SBPDCL website come
into effect.
you are requested to kindly look into the matter because an amount of
interest will be charged each month.

Sir The consumer No.SS13392 is in the name of my mother Pyari Devi in my house at Sasaram. The said house is mutated in my name at Sasaram
Nagarpalika and circle office. I am paying the holding tax. Satish Kumar S/o Ramkaval Singh Vill. Naraina P.S.Chenari Dist.Rohtas and Devendra
Kumar S/o Late Basavan Ram Vill.Babhavanpurva P.O.Karup Dist.Rohtas are illegally consuming electricity for domestic and commercial purpose in
house .I have given written complaint in March14 and Aug14.

sirI beg to register a report of irregularity in electricity pole allocation in gaghargram panchhayat. you are requested to please take action against
this.your faithfullypushpendar kumar singhVILL-PAITHANPURPOST-BELGHAT BALLUANDIST-BHOJPUR

BHOJPUR(ARA)

ALLOTMENT OF
POLL(SUPPLY)

JEHANABAD

PGC complaint no.

Sir,I am receiving wrong bill against my consumer number. Total amount for 3 months are rupees 5700. I hav only 1.00 KW load and not using Air
condition or other high electricity consumption gadgets. The total amount is too high against my consumer number and I am not capable for
payment. I am requesting you kindly check it and provide me correct bill so that I could be able to pay the correct amount.My Consumer ID is NA23878
& Account No. is NWT5063.Thank You.Md. Taj AnsariMod. 9304295570

NAWADA

WRONG BILL(BILLING)

Dear sir,Kindly i have to inform that my consumer id.is 1983.from time to time i pay my bill regularly.I did not know that there are two connection,s
named domestic & commercial.I am a domestic user.Sujit kumar je electricty chausa buxar has logged a fir before me for commercial connection and
fined amounting 68911.00rs.Kindly verify my domestic connection from any competent authority outside buxar supply division. For this i am grateful
to you.Kindly solve my problem as soon as possible

BUXAR

VERIFY DOMESTIC
CONNECTION(BILLING)

Dear Sir, My Consumer Id is SS33186, Address:-- Banke Bihari Singh, Near Gita Ghat Ashram, Gopalganj, Sasaram. Earlier upto july month electricity
bill was correst but in the month of August METER READER has noted wrong figure or there is technical fault ion the Meter so that a huge amount of
Bill has been send to me , Please rectify it immediately please.With regardsAlok K Singh9308584916

Sasaram

METER READS
ABNORMALLY(BILLING)

Dear sir, My customer id is SS-13714.Mode Of billing is average and not by meter reading.I had already complain to the concerning department but no
action is taken.I request you to do the needful.

Sasaram

METER
READING(BILLING)

Sasaram

WRONG METER
READING(BILLING)

JAMUI

PGC complaint no.

Sasaram

CHANGE ELECTRIC
METER(BILLING)

Sir,my cosumer id is DJ53242,jehanabad division.I got my bill for the month of May 14 was around Rs 17000/_ and meter reading shown in bill was
4848 units upto 31 May whereas meter reading in previous bill upto 01 May was 1725 units.but till today my meter reading is around 2000units.This
blunder is comitted even though photograph of reading is also being taken.I complained this matter to SDE jehanabad and online vide comp
no.o1908140013 dt.19 Aug.But nothing has been done.kindly do the needful.

Sir My consumer no is ss92038 my problem not shotout in since march hence my electricity bill not paid regularly . The problem is wrong billing i
complaint more time and in my bill shown diffrece redding 1688 , in month of march but this amount is not deducted in my regular bill and my billing
comming excess . Sir i request to you kindly deduct amount of diffrence 1688 meter redding in present bill please.

this is a case of wrong billing.The last bill paid was of jan 2014.I am a senior citizen residing alone in my house. The current amount of Rs
12677 is illogical.Due to some unseen circumstances I have been out for last three months and thus consumption has been minimal.Kindly
enquire on the subject and issue amended bill for regularisation.Also, please investigate on the nexus running in Jamui on inflated bills and
mode of extracting money from innocent citizens
Dear Sir I have been submit application at sasaram to change my electric meter dated 2.9.2014 but still no any action taken now please give
suggestion what i should do, i am paying every month more than my actual consumption Con. ID SS14630 Application submitted 02.09.14

Dear Sir,humare village simariya mai 63KB ka transferm hai 150 ghar jalta hai jisse upkaran mai lod nhi milta hai ese nidan kiya jaye.CIRCLEMUNGER,DIVISON-JAMUI,SUB-DIVISON-JHAJHA,SECTION-SONO,P.S.S-CHAKAI-1 MAI SARAWAN FIDDER SIMARIYA VILLAGE

JAMUI

UPDATION OF LOAD OF
TRANSFORMER 63KVA

I HAVE APPLIED A ONLINE COMPLAIN FOR WRONG BILLING. BUT STILL THERE IS NO ANY SOLUTION FOR MY PROBLEM, ONLINE COMPLAIN
NO.O1507140008, DATED 15/07/2014. KINDLY COMPLETE MY JOB AS SOON AS POSSIBLE. a/c no. -3327711JR1608 , 3327721JR 1610. DOUBLE BILL
ISSUE IN MY NAME AND ADDRESS, CONSUMER NO.3327721 AND AC NO. JR1610, PLEASE SOLVE THIS PROBLEM

ARA

PGC complaint no.

My village name is Harsingara Block khizarsarai laocated at North East side, bordering Nalanda district fully electified villages. But my village does
not have electricity till today. Is there no plan for my village for electricity I think after privatisation, electricity will be available, but till today we are in
dark. Please do possible as in your capacity. God will bless you for this kind act. Thinking positive, Anil Kumar.

GAYA (RURAL)

NO ELECTRICITY
FACILITY AVAILABLE

CONSUMER NO.11285/GDPTSTD427A,PRESENT METER READING IS WRONG FOR THE MONTH-AUGUST-2014. IT IS REQUESTED PLEASE CORRECT
THE PRESENT METER READING FROM 15452 TO 15452 PLUS 213 IS EQUAL TO 15665

Bhagalpur (U)

Consumer/Account No.2725428 Complaint Number / UTN : O2508140014 ONLINE COMPLAIN DATE :25 Aug 2014 Dear Sir,total amount paid by me are
as follows1. 18.11.2013 amount paid 9400.002. 24.02.2014 amount paid 803.003. 29.03.201 amount paid 271.00But,maybe due to some typographical
error bill generated on 13.0.2014 is 13391.after meeting so many time at your yadav chak office, problem not resolve up till now. please see the case
ASAP.Thanks & Regard Rakesh Kumar

Masaurhi

PGC complaint no.

Respected sir, I would like to bring your kind attention that my consumer no 1217494, I paid online Rs 10611 on 25 Aug 2013 by my son SBI account
no 30601634181. In this regard I talked, wrote and send SMS DETAILS many many times to Smt Sangeeta Prasadji. tHE MATTER IS STILL UNSOLVED.
kINDLY SEE THE MATTER

Barh

online payment

respected sir I applied for new connection in nov 2013 but did not get the connection yet when I contacted the office I got a reply that my connection
was cancelled without describing any reasons and a staff interacted with me in improper manner.the application was in the name of Om Prakash
Suraj,Near D.M. Kothi,Club Road,Arrah dated 25th nov.,2013.

Ara

New Connection

I want to increase my domestic connection in 5 Kva but after so many try I could not get enhance. I am a bonafied consumer and my meter has not
been red by meter reader for three months. Kindly send meter reader and pass order to enhance my connection 5 Kva.

Danapur

Load enhancement

Hi Bhabua SDO,Please come at my residing place and check it that Street light is not working from few months. I have also come to your office and
complaint for it but no one is taking it seriously SO why I am lodging a complaint online. This is again kind reminder message for you.My Consumer
or Account No. BH65152Radhika KunwarWO Munni SinghHouse No.73, Bhabua Ward No.01Near Patel Degree Mahila CollegeMobile.

Bhabhua

Supply

, 4000 24 1989 transformar

, 2003 73 &
.....Pathra vill

Banka

Non-availability of
Electricity

Sir/madam With due respesct that our areas 04 poles is in dangerous position & raining time earthing is coming on road in water.I have submit
application to ex.eng ,sdo, j.e .but never action taken till now.my first application submit on 07/06/2014, second application on 10/09/2014,third
application on 26/09/2014. Please help to us. Chhoti kesavpur nala par, near satsang mandir

Munger

in vill- basraj bigha panchyat- kohra,block-makhdumpur,dist-jehanabad,transferma is being commisioned at public way and sitting place of
community of village i.enear by coomunity community hall byconcern contractor even if providing goodland for it, for sake of only demanding money.
commissioning of transforma at public way &communit hall place is prejudicial to interest of villagers&public infuture.occurane of any accident may
be lose to life of villagers and public.i would liketo pray change

jehanabad

Sir My Consumer No is 392/CB/DS/1313 against the Name of M.B.Zaman. I reside in Dilawerpur,Munger,My Complaint is that in last three months there
is abnormal billing in my bill due to faulty 392/CB/DS/1313 . I have several times contacted to my meter reader but he had not done anything . Kindly
do the needful .My meter reader without visiting my house Simply charged excess bill.Kindly take necessary action.

Munger

on behalf of the resident of vill sorabi par that comes under the area of bari dargah2, bihar sharif, we got inconsistency and
inaccuracy in reading of energy meter. we observed that, in billing present and past readings are kept unchanged and unit of
consumption has been only changed randomly for approximately last two years. Actually the energy meter readings has not been
taken by concerned person for last two years. Regarding this problem, I have also contacted to concerned person Mr. Rajeev

Biharsarif

TO THE HON PALKA SAHNI SBPDCL SUB:-REGARDING MY COMPASSIONATE APPOINTMENT&MY GRATUITY FUND as I have been employed in place
of my father (Shri Sanjeev kumar ).please convey me the payment for my post ,madam I more point as I had submitted one application regarding my
father gratuity fund to MR.kk jain (D.G.M-SBPDCL)ON 5-5-2014,but till today nothing have been done regarding gratuity fund my family is in great
problem ,please madam do something.. with kind regard ARJUN KUMAR

SBPDCL

Dear Sir I am in receipt of energy bill. for month of June,July and august combined.The bill is for Rs.10993 with aarrear of Rs 7325 but I have already
paid the bills for the previous months i.e.up to may the details are 2104 for April and 1165 for may. Despite this the amount is shown to be unpaid.
Kindly direct the concerned authorities submit correct bill on my mail ID to enable me to pay the correct bill online. Consumer no. 3908638 Ara
division

Ara

Gratuity fund and

COMPASSIONATE
APPOINTMENT

FORWARDED TO CONCERNED
OFFICERS

COMPLIANCE

Intimated to EEE AURANGABAD and

As per telephonic convrsation with
mail is forwarded to EEE
EEE Aurangabad On dated 24.9.2014
AURANGABAD
problem has not been Resolved.

Intimated to EEE BIHARSHARIF and

mail is forwarded to EEE
BIHARSHARIF

Again intemated on dated 20/9/14

Intimated to EEE Buxar and ESE ARA As per telephonic coversation with
and mail is also forwarded to EEE
EEE Buxur on dt-24/09/2014 problem
Buxar and ESE ARA
not resolved.

Intimated to EEE Buxar and ESE ARA

and mail is also forwarded to EEE
Buxar and ESE ARA

As per telephonic coversation with

EEE BUXUR on dated 25.9.2014
problem not resolved.

Intimated to EEE JEHANABAD and

mail is also forwarded to EEE
JEHANABAD

As per telephonic coversation with

EEE JEHANABAD on dated 23.9.2014
problem not resolved.

Intimated to EEE ARWAL and mail is

also forwarded to EEE ARWAL

As per telephonic coversation with

EEE ARWAL on dated 25.9.2014
problem not Resolved.

Intimated to EEE SASARAM and mail

is also forwarded to EEE SASARAM

As per telephonic coversation with

EEE SASARAM on dated 24.9.2014
problem not Resolved.

Intimated to EEE BHOJPUR(ARA)

and mail is forwarded to EEE
BHOJPUR(ARA)

As per telephonic coversation with

EEE BHOJPUR(ARA) on dated
25.902014 problem not Resolved.

Intimated to EEE JEHANABAD and

mail is forwarded to EEE
JEHANABAD

As per telephonic coversation with

EEE JEHANABAD on dated 25.9.2014
problem not resolved.

Intimated to EEE NAWADA and mail

is forwarded to EEE NAWADA

As per telephonic coversation with

EEE NAWADA ON DATED 25.9.2014
problem not resolved.

Intimated to EEE BUXAR and mail is

forwarded to EEE BUXAR

As per telephonic coversation with

EEE BUXUR on dated025.9.2014
problem not resolved.

Intimated to EEE Sasaram and mail

is forwarded to EEE Sasaram

As per telephonic coversation with

EEE SASARAM on dated025.9.2014
problem not resolved.

Intimated to EEE Sasaram and mail

is forwarded to EEE Sasaram

As per telephonic coversation with

EEE SASARAM on dated025.9.2014
problem not resolved.

Intimated to EEE Sasaram and mail

is forwarded to EEE Sasaram

As per telephonic coversation with

EEE SASARAM on dated025.9.2014
problem not resolved.

Intimated to EEE JAMUI and mail is

forwarded to EEE JAMUI

As per telephonic coversation with

EEE JAMUI on dated025.9.2014
problem not resolved.

Intimated to EEE Sasaram and mail

is forwarded to EEE Sasaram

As per telephonic coversation with

EEE SASARAM on dated025.9.2014
problem not resolved.

Intimated to EEE JAMUI and CE (RE)

and mail is also forwarded

As per telephonic coversation with

EEE JAMUI on dated025.9.2014
problem has not resolved.

Intimated to EEE ARA and mail is

also forwarded

As per telephonic coversation with

EEE ARA on dated025.9.2014 problem
has not resolved.

Intimated to GAYA (R) and mail is

forwarded to EEE GAYA (R)

As per telephonic coversation with

EEE GAYA(R) on dated025.9.2014
problem not resolved.

Status of Complain Recieved on Email id - response.sbpdcl@

SL.NO.

Name of Division

Resolved

Not-Resolved

ARA

NIL

ARWAL

NIL

AURANGABAD

NIL

BARH

NIL

BANKIPUR

NIL

BHABUA

NIL

BHAGALPUR

NIL

BHAGALPUR RURAL

NIL

BIHAR SARIF

10

BIHTA

NIL

11

BUXUR

NIL

12

DAKBUNGLOW

nil

13

DANAPUR

14

DEHRI

NIL

15

FATUA

NIL

16

GARDANIBAGH

17

GAYA

NIL

18

GAYA RURAL

NIL

19

GULZARBAGH

NIL

20

JAMUI

NIL

21

JEHANABAD

NIL

22

KANKARBAGH

23

MUNGER

NIL

24

NAWADA

NIL

25

NEW CAPITAL

NIL

26

RAJENDRANAGAR

NIL

27

SASARAM

NIL

15

44

TOTAL

ponse.sbpdcl@gmail.com
Total
2
1
3
1
1
2
1
1
4
1
3
2
3
1
1
2
1
1
1
2
3
8
3

2
3
1
5
59

SL
NO.

DATE

CONSUMER'S NAME

MOBILE NO.

COMPLAINE DETAILS

8-Sep-14

BALLABHA SHARMA

9934571795

Sir, I have paid Rs. bill of 177 and Rs. 179 for the month of June and July 2014 through internet vide Money
Receipt No. SBBD1000000000235 and SBBD10000000004284 Consumer No. DJ16046. But a sms of due
amount has been received and wrong billing for the month of august has been made. I request you to kindly
take necessary action

8-Sep-14

RAVI RANJAN VARMA

9955159914

Dear Sir, My consumer ID is 100377524,Dehri division.A/C NO- is-DN74155, i HAVE BEEN ASKED TO PAY RS
839.00 FOR AUG/2014.i HAVE PAID ONLINE ALL BILLS.LAST BILL OF RS.355 WAS PAID VIA-TRANSACTION REF.
NO-SB6668818483.Pl see.

11-Sep-14

MD.IRFAN

9934286822

Respected Sir, I would like to inform that i have an electricity domestic conncetion and My consumer no is32142/YD/DS/3763/A. I have paid timly all bill as aug-14 but i m surprise to see the bill of sep-14 which show
dues amount of rs. 7698.92. while i have paid also a due amount of 7526/- rs. by the reciept
no.104091400685. So kindly look into the matter seriously & correct my bill unless i will be force to go
consumer court. Thanks

12-Sep-14

UMA SHANKAR
PATHAK

9891611025

Dear Sir / Madam, With reference to Consumer ID : 28080/JM/DS/10512, Bill for August 2014 is calculated as
150.74 (Including arrear). I have already paid Rs 75/- on 5th of September vide receipt No-105091400129
online for the month of July 2014. Again, it has been added to my bill in the month of August. Therefore, I
request you to look into the matter and send me a copy of fresh bill. Thanking you Uma Shanker Pathak
09891611025

13-Sep-14

MANISH KUMAR

8750792407
Dear sir, There is an error in your online billpay system, If i pay late fine for late bill payment, then why again
the same bill comes with addition of current bill. you should update your database as per efficient e-bill
payment method. and please make control on these types of bill generation error . Regards Manish kumar Sr.
System Admin Net Access Noida

18-Sep-14

1-Oct-14

DEVA NAND SAGAR

NANDJI SINGH

9661348984

The online bill system is not uploaded with new bills, it is upto 04/2014 as I check for GAYA(R).

8540998010 Sir M.D, I am requested to please check my online payment details. i have paid payment of july month
payment but add the payment to july month in augest month payment. Customer Code : 3208409 Name :
NANDJI SINGH S/O BISHWANATH S- Address : INGH,MAHADEVA,W-1,PO+PS-JAGDIS Bank / CSC Name : SMP
Payment Amount : 100.00 Payment Date : 06 Sep 2014,11:47 AM Payment Reference No.: MSMP3475764154
Bank Reference No.: 114090673578957 Receipt No. : 106091400238 my Bank Account no - 21340110042885,

24-Sep-14 DASHARATH SHARMA

9974182725 Respected sir, I would like to bring your kind attention that my consumer no 1217494, I paid online Rs 10611
on 25 Aug 2013 by my son SBI account no 30601634181. In this regard I talked, wrote and send SMS
DETAILS many many times to Smt Sangeeta Prasadji. tHE MATTER IS STILL UNSOLVED. kINDLY SEE THE
MATTER

RELATED
DIVISION

NATURE OF
COMPLAIN

FORWARDED TO
CONCERNED OFFICERS

JEHANABAD

Payment
adjustment

Intimated to EEE
As per telephonic
JEHANABAD and mail is
coversation with EEE
also forwarded to EEE JAHANABAD on dated
JEHANABAD
24.9.2014 problem not
resolved.

DEHRI

Payment
adjustment

BHAGALPUR
RURAL

PAYMENT
ONLINE(BILLING)

MUNGER

PAYMENT (BILLING)

Intimated to EEE
MUNGER and mail is
forwarded to EEE
MUNGER

MANER

AFTER LATE
PAYMENT DPS
CHARGED ON NEXT
BILL(BILLING)

Intimated to Senior
Manager (Smt.Sangita
Prasad) and mail is
forwarded to Senior
Manager (Smt.Sangita
Prasad)

GAYA
(RURAL)

ONLINE BILL NOT

UPLOADED

Intimated to EEE GAYA

(RURAL) AND SENIOR
MANAGER and mail is
also forwarded

Bhojpur

online payment

Intimated to EEE DEHRI

and mail is also
forwarded to EEE DEHRI

COMPLIANCE

As per telephonic
coversation with EEE
DEHRI on dated
25.9.2014 problem not
resolved.

Intimated to EEE
As per telephonic
BHAGALPUR RURAL and coversation with EEE
mail is forwarded to EEE BHAGALPUR RURAL on
BHAGALPUR RURAL
dated025.9.2014
problem not resolved.
As per telephonic
coversation with EEE
MUNGER on
dated025.9.2014
problem not resolved.

As per telephonic
coversation with EEE
GAYA (RURAL) on
dated025.9.2014
problem not resolved.

online payment