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Abstract:
Background: The use of acute hospital beds is an issue of concern both to policy-makers and practitioners. In most
countries attempts are underway to improve efciency in this sector.
Methods: One of the most widely used instruments for assessing inappropriate hospital use is the Appropriateness
Evaluation Protocol, which consists of a set of standards based on objective criteria relating the condition of the patient to
the clinical services received. The aim of this study was to measure inappropriateness of admission and inpatient stays at
four major hospitals in Shiraz, Iran.
Results: The results showed that 22% of the total admissions in four hospitals were rated as inappropriate. The most as
well as the least inappropriate admissions were found in both teaching university afliated hospitals. Our data has shown
that a total of 29.6% (average 6.40%) of the hospital stays in the study population were judged to be inappropriate. The
result of the Least Signicant Difference Test indicated a signicant association between the mean days of inappropriate
stay and turn of admission in all hospitals. In the four hospitals, a signicant association was observed between the
inappropriateness of hospital stay, costs, and length of stay.
Conclusion: Considering the ndings of this study, in addition to other studies in Iran and other countries, we can
conclude that the factors involving inappropriate admission of patients to hospitals are mostly similar. In order to solve this
problem we can use strategies such as: improving the performance of the referral system, using standard criteria for an
appropriate evaluation protocol by the medical staff, and extending outpatient diagnostic services to reduce inappropriate
hospitalization.
Introduction
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any countries are faced with increasing decits in the health care sector.1 Hospital services, as
the most expensive component of modern health
care systems, are confronted with serious issues and
comprise approximately half of the health care
expenditures in most developed countries.24 Thus
improving the efciency of hospital care services
by cost reduction and using the capacity of existing
Authors afliations: 1School of Management and Information
Sciences, 2Department of Community Medicine, 3School of Health and
Nutrition, Shiraz University of Medical Sciences (SUMS), Shiraz, Iran.
Corresponding author and reprints: Nahid Hatam PhD, School of
Management and Information Sciences, Shiraz University of Medical
Sciences, Shiraz, Iran.
Tel:+98-711-229-60-31, Fax: +98-711-228-86-07
E-mail: hatamn@sums.ac.ir
Accepted for publication: 11 November 2009
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From May to October 2007, there were 1244 patients admitted to the four hospitals in the following wards: internal medicine (20%), surgery (17%),
gynecology (27%), and pediatrics (22%). A review
indicated that 22.85% of the total admissions in the
four hospitals were rated as inappropriate. The most
and least inappropriate admissions were found in
both teaching university afliated hospitals, Faghihi
(31.1%) and Nemazi (14.5%).
Our data showed that a total of 29.6% (average
6.40%) of the hospital stays in the sample were
judged to be inappropriate. The shortest and longest stays were observed in Faghihi and Ordibehesht Hospitals as 5.9% and 8.9%, respectively. A
comparison of the mean costs of inappropriate stays
showed that the smallest and largest values in Faghihi and Nemazi Hospitals (public hospitals) were
observed in the surgery, gynecology and pediatrics
wards, respectively. While in the private hospitals,
most were observed in the gynecology and internal
medicine wards (Table 1).
No signicant difference was found between inappropriate admission and insurance type; however in
all four hospitals, the most inappropriate admissions
belonged to social security insurance (23.60%)
and the least belonged to care services insurance
(12.9%).
In all hospitals studied, the patients with inappropriate admissions had less than ve days of stay.
Inappropriate admissions were signicantly associated with the type of ward. Most inappropriate admissions in three hospitals (Nemazi, Dena,
and Oridibehesht) belonged to the pediatrics wards
(18.8%, 25.9%, and 25.5%). No inappropriate admissions were noted in the surgery wards of any of
the hospitals.
The results did not show signicant differences
between the turn of admission and inappropriateness of admissions in two hospitals (Nemazi and
Dena). At the same time, the results showed a statistically signicant association between the turn of
admission and inappropriate admissions in Faghihi
Hospital, of which most inappropriate admissions
occurred during rst time admissions. All inappro-
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During a six month period from May through October 2007, this prospective study was conducted
on 1244 patients admitted to the internal medicine,
general surgery, gynecology, and pediatrics wards
with 258, 214, 342, and 280 admissions, respectively, in two university teaching hospitals and two
private hospitals in Shiraz, Fars Province, Iran. The
teaching hospitals (Faghihi and Nemazi) have a total of 458 and 535 hospital beds with occupancy
rates of 78% and 80%, respectively, and two private
hospitals (Dena and Ordibehesht) with 300 and 250
hospital beds with occupancy rates of 81.8% and
78.62%, respectively; all considered to be the four
largest hospitals in southern Iran.
The appropriateness of admissions and hospital
days was assessed using the Appropriateness Evaluation Protocol (AEP). The AEP has two sets of criteria: one for admissions and the other for days of
stay which have 18 and 27 objective criteria, respectively, which are used to recognize the appropriateness of hospital stays. The criteria for determining
the appropriateness of admissions addresses the severity of illness as well as the intensity of services
required, which consist of medical and nursing services or life support, and patient condition factors. If
any of these criteria are met, then the days of stay or
admission are classied as appropriate. The second
set of criteria was used for the rst ten days of stay,
followed by another protocol which was completed
for each patient who stayed longer than ten days.
Their relation to variables such as turn of admission
(rst time or readmission), type of insurance, length
of stay (less or greater than ve days), type of wards
and hospitals, inappropriate admissions and the cost
for hospital days were assessed.
A systematic sampling method was used to collect
data on the basis of one day per week in each hospital. For each hospital, a nurse and physician were involved in data review. Collection and analyses were
done using SPSS software version 14.0. Chi-square
was used for comparing inappropriate hospital admissions between different hospitals, independent
samples t-test for the length of stay, and ANOVA
to compare the wards and hospitals in relation to
health insurance, inappropriate admissions, hospital
day cost, and turn of admission. The Least Signicant Difference (LSD) test was used as a one-way
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Table 1. Inappropriate mean of length of stay and their costs according to turn of reception
Hospitals
Turn of reception
Number of
patients
In appropriate mean
of length of stay
In appropriate
mean of stay cost
290
0.28
38679
2
3
1
91
19
248
0.30
0.26
0.40
49565
29947
55592
Faghihi
38
0.13
16447
3
1
2
3
1
2
3
11
257
58
17
166
41
8
0
0.46
0.27
0.23
0.50
0.12
0
0
476871
293534
266470
470475
133658
0
Ordibehesht
stay.
The reasons for inappropriate days of stay are
shown in Figure 1. In all hospitals, the most common reason for inappropriate hospitalization was related to physicians conservative actions. The results
in the internal medicine, gynecology, and pediatrics
wards showed that the most common reason for
inappropriate hospitalization was related to physicians conservative actions, while in the general surgery wards the most common reason was related to
surgical delays.
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priate admissions also occurred during rst time admissions in Ordibehesht Hospital.
The result of the LSD Test showed a signicant
association between the mean days of inappropriate
stay and turn of admission in all hospitals. Based
on the ndings of this study, no signicant statistical difference was observed between the percentage
of inappropriate hospitalizations and mean cost of
inappropriate days of stay. However in all hospitals,
a signicant association was observed between inappropriateness of hospital stay, costs and length of
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Nemazi
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Physician's absence
Physicians conservatism
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Surgical delays
Consultation
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Discussion
more than the levels reported in Iran.2,4,8,10 For example, Bianco et al. in 2003, in a study at a pediatrics
hospital estimated unnecessary admissions as 55%,5
and in another study in 2006, in a geriatric hospital,
he estimated it as 39.50%,11 half of which was due to
improper work methods at the hospital and failure to
refer patients to other care facilities.2,11
Generally, inappropriate hospitalizations could
be attributed to two factors, external and internal.
External factors are beyond the hospital control, for
example, blocked beds (beds occupied by patients
who have no indication for hospitalization) with no
non-hospital facility available for their transfer. The
study by Chopard showed that over half of the inappropriate hospitalizations were due to external and
uncontrollable factors.3
Internal factors can be controlled by hospital
management which is usually related to the inefciency of treatment practices and patients organization, and mostly due to organizational issues.7
The present study showed that approximately
70% of inappropriate hospitalizations occurred as
a result of internal factors. Rodrguez-Vera et al.s
study reported failure to follow-up diagnostic test
results as the main reason.12 Antn et al. considered the physicians conservatism as the main factor in his study.13 Bianco et al.s study stressed the
effect of the hospitalization section and reporting
factors such as the distance from patients home
to the hospital, conducting a larger number of diagnostic tests,14,15 physicians conservatism, failure to use outpatient care, organizational issues
at the hospital and inefcient planning in hospital
cases2,5,8 as effective factors.
The ndings of the present study showed that hospital costs increase with the time of inappropriate
hospitalization. Regarding the imposed costs due to
inappropriate hospitalization, it is clear that such a
huge cost is a burden on the patient, the hospital and
the insurance companies.7
Insurance companies and hospitals, particularly
public hospitals, prot from better opportunities for
organizing their services, thus reducing unnecessary
costs. Benets for patients consist of reduction in
their care costs and experiencing less catastrophic
health expenditures. However, what is recognized as
a defect in the hospital care system is the unawareness of an increase in the numbers of days of patient hospitalization aimed at covering xed hospital
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A signicant association was observed between inappropriateness of hospital stay costs and the length
of stay, as well as between the percentage of inappropriate hospital stays and length of stay in all hospitals wards.
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