Iso 9001-2015 - How To Use It
Iso 9001-2015 - How To Use It
Iso 9001-2015 - How To Use It
ISO 9001:2015
How to use it
5. Improvement. Successful
organizations have an ongoing
focus on improvement. Reacting
to changes in the internal and
external environment is necessary
if you want to continue to deliver
value for your customers. This is of
paramount importance today when
conditions evolve so quickly.
6. Evidence-based decision making.
Making decisions is never easy
and naturally involves a degree
of uncertainty, but ensuring your
decisions are based on the analysis
and evaluation of data is more likely
to produce the desired result.
7. Relationship management.
Todays businesses and
organizations do not work in a
vacuum. Identifying the important
relationships you have with
interested parties such as your
suppliers and setting out a
plan to manage them will drive
sustained success.
might help.
Tip 3 Identify your organizations key processes for meeting your objectives as well as
your customers needs. Within each of these
processes, make sure you understand your
customers requirements and can guarantee
that these are met each and every time. This
will form the basis of your quality management system.
is made up of a number of different sections, each concentrating on the requirements involved in different
aspects of a quality management system.
Clause 0-3 Introduction and scope of the standard
Clause 4 Context of the organization
Clause 5 Leadership
Clause 6 Planning
Clause 7 Support
Clause 8 Operation
Clause 9 Performance evaluation
Clause 10 Improvement
You can preview the freely available sections
of the standard on ISOs Online Browsing Platform
(www.iso.org/obp).
What is accreditation?
Accreditation is the formal recognition
by an independent party (generally
known as an accreditation body) that
a certification body operates according
to International Standards a form of
certification of the certifying body.
Other standards
in the family that
might help
ISO 9001 is the best known of the ISO stand-
International Organization
for Standardization
ISO Central Secretariat
Chemin de Blandonnet 8
Case Postale 401
CH 1214 Vernier, Geneva
Switzerland
iso.org
ISO, 2015
All rights reserved
ISBN 978-92-67-10640-3