Experiment of Determination of PH, Solids and Hardness
Experiment of Determination of PH, Solids and Hardness
Experiment of Determination of PH, Solids and Hardness
CONTENT:
EXPERIMENT 1
PAGE
a) USE OF pH METER
b) DETERMINATION OF ACIDITY
c)
OF WATER SAMPLES
DETERMINATION
OF
1
8
14
ALKALINITY OF WATER
SAMPLES
EXPERIMENT 2
a) DETERMINATION OF SOLIDS IN
21
WATER
b) DETERMINATION OF HARDNESS
28
IN WATER
REFERENCE
DECLARATION
APPENDIX
37
38
39
OBJECTIVES:
The objective of this test is determined pH of the given water samples by using pH
meter and pH paper.
THEORY:
pH
pH is a numerical representation of acidic or basic nature of solutions.
Water ionizes to a small degree. The ionization is represented by:
H2O
H + + OH -
p Notation
pX = -log10 X
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pH = -log [H+]
pH < 7 ; acidic solution
pH = 7 ; neutral solution
pH > 7 ; alkaline solution
In general,
pH + pOH = 14
APPARATUS:
o
pH Meter,
Cylindrical
pH METER
PROCEDURES:
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a)
At first we calibrate the pH meter with buffer solutions (pH 4.01 and
7.01).
b)
We have rinsed the electrode of the pH meter with distilled water and dry
Distilled water
ii)
iii)
Notes: Rinse your electrode with distilled water and dry it with a piece of
tissue
b)
RESULTS:
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pH meter reading
Sample
(a ) Tap water
II
III
Average
6.26
6.46
6.53
6.42
6.87
6.94
6.97
6.93
(b ) Untreated sewage
sample
Experiment 1a : Use of pH Meter
The pH of tap water sample
6.42
6.93
DISCUSSION:
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Use of pH meter
It will cause the density of ion hydrogen in distilled water higher than the ion
hydroxide:
2H2O + CO3 = H3O + HCO3-
2.
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CONCLUSION:
The pH value is the negative logarithm to base 10 of the hydrogen ion
activity (mol/l) and is 7.0 in pure water (neutral point). This value changes in the
presences of acids and alkalis and through the hydrolysis of certain salts. In natural
water the pH ranged 6.5 to 8.5 the presence of free carbon dioxide or humus lowers the
pH. Biogenic decalcification in surface water, which occurs when there is high CO2
depletion by algae, can cause the pH to rise to 10.
pH Conc. H+
Example
1,000,000
Hydrochloric acid
100,000
Lemon juice
10,000
Orange juice
1,000
Acid rain
100
Black coffee
10
Saliva
Distilled water
0.1
Salt water
0.01
Baking soda
10 0.001
Milk of magnesia
11 0.0001
Ammonia solution
12 0.00001
Soapy water
13 0.000001
Oven cleaner
Most acidic
Neutral
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The pH value we got in this experiment for samples laboratory tab water,
and untreated sewage sample were 6.42, and 6.93 respectively. So we can conclude that,
laboratory tab water and untreated sewage sample are acidic. The standard value for
wastewater is 5.5 to 9 (standard A) and 5.0 to 9.0 (standard B) respectively.
Experiment 1b: Determination of acidity
OBJECTIVE:
To determine various forms of acidity in the given water samples.
THEORY:
Acidity
Both CO2 and mineral acidity can be measured by titration with a standard alkaline
solution. Mineral acids are measured by titration to a pH of 4.5. Titration to the pH 8.3
end point measures total acidity i.e. both mineral acidity as well as due to weak acids.
APPARATUS:
o
pH Meter,
Volumetric Cone,
Cylindrical,
Burette.
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PROCEDURES:
a)
For samples with pH 0 4.5 (i.e. mineral acidity), we take 50ml sample and
titrate it using N/50 NaOH and methyl orange as indicator (colour change from
red to orange).
b)
For samples with pH 4.5 8.3 (i.e. CO2 acidity), we take 50ml sample and titrate
it using N/50 NaOH and phenolphthalein as indicator (colour change from
colourless to pink).
c)
RESULT:
Experiment 1b: Determination of Acidity Water Samples
i.
= 2.96
Burrete Reading
Type of Acidity
Volume of NaOH
(ml)
Mineral Acidity
16.10
27.60
11.50
Carbon Dioxide
Acidity
27.60
40.10
12.50
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ii.
= 6.93
Burrete Reading
Type of Acidity
Volume of N/50
NaOH (ml)
Mineral Acidity
40.10
43.50
3.40
Total Acidity
13.80
16.10
2.30
CALCULATION:
Determination of Acidity Water Samples
i ) Laboratory tap water
Sample volume
Mineral acidity
Total acidic
= 230.00 mol/l
= 250.00 mol/l
Type of acidity
pH value
2.96
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50 ml
10
10
Mineral acidity
= 11.50 x
1000
50
= 230 mol/l
Total acidity
1000
= 12.50 x
1000
50
= 250.00 mol/l
DISCUSSION:
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Acidity
pH is a measure of a water sample's deviation from a neutral value of 7.00, it
provides little information about a water sample's ability to neutralize acids or bases.
The standard procedures for "acidity" and "alkalinity", which have been modified here
to fit the time and equipment requirements of a student laboratory,
quantitatively provide that information.
The acidity of a water sample is its capacity to neutralize hydroxide ions.
Acidity may be caused by mineral acids such as sulfuric acid or hydrochloric acid or by
dissolved carbon dioxide. Most commonly in drinking water, carbon dioxide is the
principal cause of acidity. Acidity increases the corrosive behavior of water. Drinking
water with a high acidity is likely to be corrosive to copper water pipes and to the solder
which joins those pipes. High levels of copper and lead in drinking water often occur
when acidic water stands in pipes for extended periods of time (such as over night). In
addition to creating a possible health hazard due to dissolved metal ions, acidity in
water can cause copper plumbing to develop pin hole leaks after a few years.
Acidity is generally measured by titration with sodium hydroxide to an accepted
pH value. Phenolphthalein is an acid-base indicator which changes from colourless to a
pink (magenta) at a pH of about 8.3.
Generally, acidity is measured by titration of a water sample to pH 8.3 with
NaOH titrant. Metacresol purple also changes color at pH 8.3, but gives a sharper color
change than phenolphthalein. If available, its use is recommended over phenolphthalein.
If a water sample is at the alkaline color of the indicator before any titrant is added, then
the acidity is zero and the alkalinity of the water should be tested.
Because CO2 is the most likely cause of acidity in water, the water sample
should be collected within a few hours of the time of analysis. The container used to
collect the water should be filled completely and closed with an air-tight seal. A clean
plastic soft drink bottle with screw cap is suitable for water samples tested in this
procedure.
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place.Beacause of the fact that anaerobic process produces methane gas (CH 4),
carbon dioxide (CO2) and hydrogen sulphate (H2S). These gases can dissolve
into the water and decrease the pH value of sewage water making it more acidic.
Organic matter
Bacteria
(CO2) + (CH4)
+ (H2S) +
(sewage water)
new cell
13
13
CONCLUSION:
From the calculation based on the information we obtained, the result we get for
laboratory tap water sample:
Mineral acidity
= 230 mol/l
Total acidity
= 250 mol/l
Carbon Dioxide acidity = 20 mol/l
The acidity is quite high if we refer the data above, so the treatment is required upon the
water.
OBJECTIVE:
To determine various forms of alkalinity in the given water samples.
THEORY:
Alkalinity
Alkalinity of a water sample is defined as its capacity to neutralize acids. In natural
water alkalinity is generally due to the presence of the hydroxide (OH -), carbonate (CO3
2-
Alkalinity is measured by titration with a standard acid solution. The end points of
importance for the titration are those of pH 8.3 and 4.5.
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APPARATUS:
o
pH Meter,
Volumetric Cone,
Cylindrical,
Burette.
PROCEDURES:
a)
We have taken 50ml of untreated sewage and add it with the appropriate
indicator.
b)
(i) The pH of the sample is greater than 8.3, hence we titrate the sample by using
N/50 H2SO4 and phenolphthalein as indicator (colour change from pink
to colourless).
1000
ml sample
To the same sample add methyl orange indicator to find total alkalinity (colour change
from orange to red).
Total alkalinity (M) = total ml H2SO4 (to pH 4.5)
1000
ml sample
(ii)
For the sample pH lies between 4.5 and 8.3 that means only bicarbonate
alkalinity is present. We titrate the sample with N/50 H2SO4 using methyl orange as
indicator (colour change from orange to red).
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1000
ml sample
c)
We have determine various forms of alkalinity with the help of following guide :
P=M
; all alkalinity is OH
P = M/2
P > M/2
P < M/2
P=0
RESULT:
Experiment 1c : Determination of Alkalinity Water Samples
i) Laboratory tap water
Sample volume = 50 ml
pH value
= 9.5
Burrete Reading
Type of Acidity
Volume of N/50
NaOH (ml)
33.1
38.3
5.2
38.3
48.4
10.1
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= 6.43
Burrete Reading
Type of Acidity
Start ( 0.05 ml)
24.4
33.1
Volume of N/50
NaOH (ml)
8.7
CALCULATION:
Experiment 1c: Determination of Alkalinity Water Samples
ii) Untreated sewage sample
Sample volume
50 ml
pH value
6.43
Total H2SO4
8.7 ml
total ml H2SO4 x
1000
ml sample
8.7 x 1000 / 50
174 mol/l
Types of alkalinity = HCO3- alkalinity (4.5 < pH < 8.3; all alkalinity is HCO3-)
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DISCUSSION:
Alkalinity
Alkalinity is the measure of a water sample's ability to neutralize hydrogen ions
(its acid-neutralizing ability). Alkalinity may be caused by dissolved strong bases such
as sodium hydroxide or potassium hydroxide (and other hydroxide-containing
compounds), and it may also be caused by dissolved carbonates, bicarbonates, borates,
and phosphates. The measured alkalinity is the total of all of these species found in a
water sample. For the sake of simplicity, it is expressed in terms of mg CaCO3/L
although many species other than dissolved calcium carbonate may actually contribute
to the alkalinity.
One important environmental consequence of alkalinity is the ability of a body
of water to withstand acidification due to acidic precipitation or atmospheric deposition.
A body of water may have a fairly neutral pH, but if its alkalinity is low, it will be
readily acidified. A body of water with the same pH but with higher alkalinity will have
a greater buffer capacity and, consequently, a greater resistance to acidification.
The following figure shows the various combinations of alkalinity.
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If P<1/2M
Carbonate = 2P
Bicarbonate = M-2P, predominant species are CO32and HCO3-
If P=1/2M
If P>1/2M
Hydroxide = 2P-M
Carbonate = 2 (M-P), predominant species are OHand CO32-
If P = 0
Since the total alkalinity = 174 mg/l as CaCO 3 and P = 0 and M = 8.7 ml. Therefore the
predominant species are bbicarbonate, HCO3-. Type of alkalinity is acid.
1.Which ions other than hydroxide (OH-), carbonate (CO32-) and bicarbonate
(HCO3-)can cause alkalinity in water?
Alkalinity is defined as the ability of water to resist a change in pH when acid is
added; it relates to the pH buffering capacity of the water. Almost all natural
waters have some alkalinity. This is natures mean keeping the pH neutral, and
stable, so that life can exist there. Three major ions contribute to total alkalinity.
However other ions such as organic nitrogen, ammonia nitrogen, nitrite nitrogen,
nitrate nitrogen, phosphate PO42- , sulphate SO42- , chloride Cl- , fluoride F- , and
cyanide CN- can also cause alkalinity in water.
2.What is the significance of alkaliniy in water/waste water treatment?
Alkalinity is a beneficial feature of water, and does not necessarily indicate a
high pH. The amount of total alkalinity is just as important as the type of
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CONCLUSION:
Relative to the pH scale the various type of alkalinities reside. In other words,
these ions have the capacity to hold to the pH of the water at these ranges, depending on
how much of each is represent. Now picture titrating with an acid into a water with
carbonate alkalinity. By the time pH 8.3 is reached, exactly half the carbonate alkalinity
has been neutralized. This is always the case. One of the reasons that phenolphthalein
was chosen as a useful indicator for this method was that it does visually show this
point.
The total alkalinity of the effluent sample obtained from the experiment is 174
mg/l as CaCO3 with P = 0 and M = 8.7 ml. Therefore the only predominant species is
bicarbonate ions (HCO3-). Since the pH of the effluent sample is only 6.43 which does
not exceed 8.3, therefore the effluent alkalinity is at its required standards for alum to
react with suspended solid and settle as sludge. The alkalinity in water plays an
important role in waste water treatment especially in the lumping and flocking process.
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If the sample is then burned in a furnace at about 500 C, cooled, and weighed,
the fixed (FS) or volatile solids (VS) can be determined.
If the original sample is filtered through a tared glass-fiber filter, which is then
dried, the weight of the material captured on the filter is used to figure the total
suspended solids (TSS). Burning the filter in the furnace allows measurement of
volatile suspended solids (VSS) or fixed suspended solids (FSS).
The dissolved solids (DS) can be estimated from the difference between the
total solids and the total suspended solids, but the official method calls for drying the
filtrate (the liquid which passes through the filter) in a dish at 180C. Of course, there are
TDS, FDS and VDS.
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Suspended material can decrease the depth of the body of water. If there is a lot of
biodegradable organic material in the sediment, it will become anaerobic and contribute
to oxygen depletion. Toxic materials can also accumulate in the sediment and affect the
organisms which live there and can build up in fish that feed on them, and so be passed
up the food chain, causing problems all along the way . Also, some of the particulate
matter may be grease-- or be coated with grease, which is lighter than water, and float to
the top, creating an aesthetic nuisance.
APPARATUS:
o Volumetric Cone,
o Cylindrical,
o Filtration Unit,
o Vicar and
o Heat Bowl
PROCEDURE:
a)
(i)
(ii)
Pour a suitable volume of sample into the crucible and evaporate the contents to
(v)
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(vi)
Calculate TS as:
Total solids (TS) (mg/l) =
(Y X) 1000
(i)
(ii)
(iii)
(iv)
Cool in a desiccator and weight on an analytical balance to the nearest 0.1 mg.
(X)
(v)
(vi)
(vii)
Cool in a desiccator and weight on an analytical balance to the nearest 0.1 mg.
(Y)
(viii)
Calculate SS as:
Suspended solids (SS) (mg/l) =
(Y X) 1000
volume of sample (ml)
c)
(i)
Ignite the glass fibre filters, from b) above, at 550 C for 15 minutes.
(ii)
Cool in a desiccator and weight on an analytical balance to the nearest 0.1 mg.
(Z)
(iii)
(Y X) 1000
volume of sample (ml)
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RESULT:
Determination Of Suspended Solids (SS)
Sample Volume
= 100 ml
= 100 ml
Sample weight (g)
0.3339
0.3367
0.0028
28.0000
= 100 ml
Y (weight of crucible)
X (weight of crucible + dry sample)
Y - X (weight of dry sample)
Suspended solids (mg/l)**
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CALCULATION:
Suspended solids
Suspended solids (SS) (mg/l)
Y X 1000
volumeofsample ml
Y X 1000
volumeofsample ml
Y Z 1000
volumeofsample ml
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DISCUSSION:
1.What is the significance of various types of solids in water quality?
There are few types of solids in water. Total Dissolved Solids (TDS) consist mainly of
carbonates, bicarbonates, chlorides, sulfates, phosphates, nitrates, calcium, magnesium,
sodium, potassium, iron, manganese, and a few others. Total Suspended Solids (TSS) is
comprised of organic and mineral particles that are transported in the water column.
Total suspended solids (TSS) gives a measure of the turbidity of the water.
Solids in water are harmless to people, unless they exist in high amounts. Small
amounts of chlorides are necessary for normal cell functions in plant and animal life.
However, fish and aquatic animals can not live in high levels of chlorides. Phosphorus
is a necessity for all plant life, and nearly all fertilizers contain phosphates.
Suspended solids (SS) cause the water to be milky or muddy looking due to the light
scattering from very small particles in the water. Sometimes it is mixed with color, but
colored waters can also be clear. Normally, we notice suspended solids before we notice
anything else.
Suspended solids reduce light penetration and submersed plant productivity. Suspended
solids also affect organisms that live in the water. Those organisms that depend on
plants for food and predators that rely on their visual abilities to hunt are adversely
affected. Suspended solids in a body of water also accelerate the process of
eutrophication. Eutrophication is the process whereby bodies of water become
fertilized. This fertilization causes a significant increase in the growth rate of algae and
other aquatic plants. With continued eutrophication, dissolved oxygen levels become
depleted further accelerating the process of eutrophication leading to eventual aquatic
collapse.
High levels of total dissolved solids can adversely industrial applications requiring the
use of water such as cooling tower operations; boiler feed water, food and beverage
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industries, and electronics manufacturers. High levels of chloride and sulfate will
accelerate corrosion of metals.
2.What precaution must be taken in VSS determination? Why?
The main function of the desiccator is to remove all the moisture exist on the surface of
the filter paper. Therefore the ignited filter paper should be put into the desiccator
before we weighing it, as the moisture exist on the surface of the ignited filter paper
may bring significant affection to the final weighing result.
CONCLUSION:
From the experiment, the effluent sample solid component comprises of suspended
solid and volatile suspended solid. The suspended solid content must be acknowledged
to simplify the waste water treatment process. Parameter values from the experiments
are as below.
Suspended solid = 341mg/l
Volatile suspended solid =21 mg/l
Total solid = 28mg/l
The allowed suspended solid in waste water is only 100 mg/l as stated in Environmental
Quality Act 1974. This is because suspended solid contains organic substances that are
the main parameter of wastewater.
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OBJECTIVES:
To determine total, Ca and Mg hardness in the given wastewater samples.
THEORY:
Hardness
Hardness is the presence of multivalent metallic cations in solution. Metal ions like Ca
2+
However, in natural waters the major hardness contributing ions are Ca2+
and Mg 2+. Thus, generally total hardness is taken as the sum of Ca and Mg hardness.
Hardness of a water sample is determined by titration with ethylenediaminetetraacetic
acid (EDTA).
The amount of dissolved calcium and magnesium in water determines its "hardness."
Water hardness can be calculated as shown in the equation :
Hardness (mg/l) = 2,5 [conc. of Ca2+ (mg/l)] + 4,1 [conc. of Mg2+ (mg/l)]
The most frequently used standard classifies water supplies is shown in the following
table.
Hardness Scale
Classification
Soft
0 - 60
Moderately Hard
61 - 120
Hard
121 - 180
Very Hard
>180
APPARATUS:
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o Volumetric Cone,
o
Cylindrical, Vicar,
Heat Bowl
Filtration unit
heat bowl
PROCEDURES:
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a)
Total hardness
i)
We have measured 100 ml of sample diluted to 100ml with distilled water into a
250 ml conical flask (hardness between 10 200 mg/l as CaCO3).
ii)
iii) 1 drop of Eriochrome Black T (EBT) added as indicator and mix it with the
sample.
iv) Then we titrate the sample with M/100 EDTA (colour change from red to
blue/grey).
v)
b)
Ca hardness
(i)
(ii)
1 ml of 4 N NaOH added into sample and stirs it. The pH of the solution should
be 12 13.
(iii)
(iv)
We titrate the sample with M/100 EDTA (colour change from red
to blue).
(v)
1000
ml sample
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c)
Mg hardness;
The Mg hardness calculated as:
Mg hardness = Total hardness Ca hardness
RESULT:
Total Hardness
Sample volume
Indicator
=
=
100 ml
EBT
Burette Reading
Type of sample
Untreated water
End
(0.05 ml)
12.10
Start
(0.05 ml)
7.50
Volume of
EDTA (ml)
4.60
=
=
100 ml
murexide
Burette Reading
Type of sample
Untreated water
End
(0.05 ml)
15.30
Start
(0.05 ml)
12.10
Volume of
EDTA (ml)
3.20
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CALCULATION:
For Total Hardness,
Volume of EDTA (ml)
For Calcium Hardness,
Volume of EDTA (ml)
=
=
=
=
=
=
mlEDTA
1000
mlsample
= 4.60 x 1000
100
= 46.00 mg/l as CaCO3
Calcium hardness (mg/l as CaCO3)
Magnesium hardness
1000
mlsample
mlEDTA
3.20 x 1000
100
=
=
=
DISCUSSION:
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Hardness
Hardness is defined as the sum of the concentrations of calcium and magnesium
ions dissolved in water. These two ions are the major hardness constituents, and though
some other metals contribute to hardness, their concentrations in natural waters are so
much smaller that their significance as hardness is negligible.
Calcium is the most abundant dissolved cationic constituent of natural fresh
waters, and is widely distributed in the minerals of rocks and soil. It is fifth most
abundant element on earth and is found in every major land area of the world.
Magnesium is also a major constituents of rocks, in abundance second to
calcium ( about fifth as much ), and is usually found in occurrence with calcium.
The carbonate salts of calcium are the major source of dissolved calcium and are
generally referred to as limestone or calcite. They include Iceland spar ( pure ), marble
and alabaster ( less pure and more compressed ), and chalk. They can be white or
colorless. Calcium carbonate is quite isoluble in pure water and dissolves only up to 15
mg/l, but if CO2, is represent, this natural acidity make the lime stones much more
soluble. This often occurs in groundwater; bacterial action in the soil release CO2,
changing the carbonates to bicarbonates, and dissolving large amounts of calcium into
the water. Because of this, groundwater is generally harder waters than surfaces water.
Hard water typically contains high concentration of Ca , Mg (and other) cations
which interfere with the use of the water for many application .(For example the ions
diminish the effectiveness of soaps and detergens for cleansing operations , they
diminish the drinking quality of water and contribute to accumulation of insoluble salt
deposit in storage vessels or plumbing.)
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The hardness will obstruct the soap bubbling and will cause sediment of ion
carbonate precipitate in the pipe and cause the pipe to be choked. It will cause
the escalating of the cost of curing the wastewater.
2.Differentiate between carbonate and non-carbonate hardness?
Carbonate hardness
3.Why are samples adjusted to different pH values for total and Ca hardness
determination?
The unit of the hardness is stated in CaCO3 equivalent . The water is defined as
Hard water if the hardness of the water is more than 150 mg/l as CaCO 3
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equivalent.And the value of soft water have the hardness in between 50-60
mg/l as CaCO3 equivalent.
4.Briefly describe the methods for hardness removal?
Process of removing hardness from water is called softening. Water softening is
a measurement of calcium and magnesium are needed to determine chemical
dosage for lime/ soda ash softening plants and the size of ion exchange softening
units.
Hardness is mainly caused by the presence of calcium and magnesium salts.The
lenght of time that water is in contact with the hardness producing material is
one factor that determines how much hardness there is in the raw water.The
soften water by the lime or soda-ash method , its degree of alkalinity has to be
considered.
The alkalinity of a water is a measure of the waters capacity to neutraliza
acids.Many of the chemical used in water treatment , such as alum , chlorine or
lime, cause changes in alkalinity.
Two basic methods of softening water are chemical precipitation and ion
exchange.Other methods can also be used to soften water such as
electrodialysis , distillation , freezing and reverse osmosis.
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CONCLUSION:
From our experiment, we discover that our sample is good for experiment. From
calculation, we got very high notes for effluent sample that we used for experiment. The
result is:
Total hardness: 46.00 mg/l as CaCO3
Calcium hardness: 32.00 mg/l as CaCO3
Magnesium hardness: 14.00 mg/l as CaCO3
Weve learnt that from our syllabus, those water need to recycle to be drink or for
housework to be done. The data shows that the total hardness is more that it should be.
From books, we already know that total hardness for water is given the value of 500 and
below. So, the sample is totally can be drink daily as the experiment show. After all, we
just have to remove the colour and the water is ready to be drink. Weve refer to the
Malaysian Standard for water drinking to determine total hardness that the water should
have. Finally, it is shown that hardness is a factor, besides other factor as pH, the colour
and minerals in the sample
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REFERENCE:
1.
2.
3.
Kejuruteraan Air Sisa, Kualiti Air dan Air Sisa, Hamidi Abdul Aziz (1999),
Utusan Publication & Distributors Sdn Bhd, ms 19-30
4.
5.
Bekalan Air, Pembetungan dan Pengiran, Nik Ahmad Fuaad Nik Abillah, ms 6174.
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DECLARATION
E1 USE OF pH METER, DETERMINATION OF ACIDITY
AND ALKALINITY WATER SAMPLES, DETERMINATION OF
SOLIDS AND HARDNESS IN WATER
8 JULY 2004
WE, hereby make the declaration that we have successfully carry out
the experiment with cooperation from each member in the group. In order
to complete this lab report we have equally divided the jobs to every
member in the group.
NAME
MATIRC NUM.
JOB
70260
EDIT, REFERENCE,
DECLARATION
PROCEDURE,
TEORY,
APPARATUS
CALCULATION
IVAN
LASANUL 70178
TSEN SAM PAK
MOHD. MAZRI BIN 72917
ZAHARI
MOHD. OZAIRIEE 70210
ABDUL AZIZ
MARSHIDAH
70195
MUSTAPA
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SIGNATURE
RESULT
DISCUSSION,
CONCLUSION
38
38
APPENDIX
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