Concord Magazine Jan-Mar 15 PDF
Concord Magazine Jan-Mar 15 PDF
Concord Magazine Jan-Mar 15 PDF
Living life
the L&T way!
Picking up
the threads
the formative years
of a leader in the
making
exuberant
himself
young
in
various
man
who
student
involved
initiatives
unabashedly.
entire community!
My upbringing has a
lot to do with who
I am today
An Interview
of sports in the first year. Initially, I used to fight the elections every
year but later there was no need because everybody knew that if I
stood, I would win. Those were very interesting days indeed.
L&T did not call me for an interview initially as I was not from IIT
because at that time they would only interview students from IITs
and VJTI, Bombay. So I joined a small company called Nestor Boilers
which is another chapter of my life. I was rising like a bullet in that
company: At the age of 22, I first became a workshop-in-charge
for burners, then for boilers and then for the whole workshop,
both divisions. I was dealing with the union too. Things were going
well and in January 1965, I was to go to England for training on
the firing systems and boilers and my salary was to be Rs. 850 on
my return.
However, one incident changed all this. There was only one phone
in the entire factory. My cabin was the farthest so I had to run to
take the call. One day when I came to take the phone, I saw the
son of the owner who used that cabin and who always wanted
everything instantly which was difficult in those days, call a Quality
Control In-charge named Punewallah and fire him. Actually, he
ridiculed him. I also fire people but I mean good to them so that
they can improve and come up in life. When you ridicule, you are
belittling and insulting people that can demoralize them and result
in counter productivity. At such moments, I always think about
how my father would react if he was in my place for he has been
my only role model in life and I realized that I could not tolerate this
value system. So, for the second time in my life, I sent applications
to many companies one of which was Larsen & Toubro who wanted
to enter pressure vessel manufacturing and boilers were one step
higher than pressure vessels. The job was appropriate for me and I
was called for the interview which is another big chapter in my life.
The return of
the native
and the first steps in
his professional life!
Up close &
personal
L&T welcomes
Earlier, L&T had not called him for an
L&T.
At L&T, I met Mr. Baker, a Britisher for my interview. He was impressed with me and offered me a job as assistant
engineer in the supervisory cadre with a salary of Rs. 760 but he said, before I appoint you, I have to take you to
the old man. The old man was a General Manager from Denmark named Hansen who used to speak rhythmic
English like the way Danish people speak and he asked me, among many questions, how many people report
to me. I said about 350. Oh thats a lot thats a lot. In L&T it will take a long long time before you get such
responsibility, replied Mr. Hanson. Now I used to think in Gujarati and convert into English and I told you that my
English was very poor so I just told him Who knows, time will tell. Now, in Gujarati it doesnt sound so bad but
in English it sounded cocky. He asked me to leave the room immediately. Within 30 seconds, Baker also came out
of the room mumbling and back in his room he said that the old man thought that I was over confident and that I
was being offered a salary of only Rs. 670 and not Rs. 760, not assistant engineer, not supervisory cadre. So I was
downgraded across all three points all within 45 minutes.
Language, I believe, is a vehicle of thought and anyone who has complete control on vocabulary can be a very
successful speaker and a convincer for he will be able to share his thoughts and ideas.
Mr. Baker was apologetic because he liked me and promised to make it up in future if I did my best. I told him not
to worry because as a student I had dreamt of joining L&T and now I was getting a chance to do so and that I was
not worried about money. It is another matter that my previous company did not release me for three and half
months because I was the key man for the whole company.
Finally, I joined L&T on 15th March, 1965 and since I did a damn good job, Mr. Baker gave me my confirmation on
15th September along with a rise in salary to Rs. 760 and I was made assistant engineer.
My entire life I have worked in L&T with passion, conviction, determination, commitment. One day about 7-8
years ago, my wife was interviewed on Walk the Talk and she was asked how does she spend her time when
her husband was hardly there, either travelling or not at home. She replied, Look, when I got married and came
into this house, I soon realized that my husbands first wife was Larsen & Toubro and I was the second and I have
accepted that situation because he works for a company that builds India. She also said that she was very proud
of me because all my energy goes towards building a brighter India of tomorrow.
An Interview
Mr. A M Naik
Up close &
personal
ECC CONCORD, Jan - Mar 2015 |
A CEOs
early
days
My mantra:
Passion.
Commitment.
Devotion.
An Interview
them as they would get their money over 7 years with guaranteed
returns of 5% post tax. We were able to repay L&T Foundation
2 years earlier and the banks 2 to 4 years earlier all because our
dividend income went up. Starting from zero, our Employees
Foundation today has Rs. 460 crores. Whats more, all employees
got stock options, we became owners of the company as the
largest shareholder, reduced debt, improved credit rating back to
AAA, brought down equity and was able to give three bonuses
in 2006, 2008 and 2011. The share price has multiplied some
1600 times and that is how many of our employees have become
millionaires and crorepatis. There are many General Managers
living in 2-bedroom flats who would have been forced to move to
one-bedroom flats post retirement like many of their predecessors,
but I changed all that.
Those were very eventful years for me but also very fulfilling. All of
my 50 years, I have been devoted only to one thing and that is L&T.
I have worked on an average about 14 to 16 hours a day so I have
actually worked close to 80 to 100 years, not 50 years. For 21 years
I did not take leave and I had a very young wife of 17 and a half. I
used to leave her at home and never come back at night because
there was no transport available and we had an understanding that
if I didnt come back at night I would return early next morning. The
last 50 years have been tough and it continues to be so, especially
with the ups and downs in the economic situation of the country.
A Peoples
Chairman
Firmly advocating the core principle, People are our Prime Movers, Mr. Naik created the
unique L&T Employees Welfare Foundation Trust that holds the company together. He
personally took it upon himself to steer HR, Training and Development, IT in business and
self-reliance in the organizations transformational journey.
Be it tough negotiation with the workmen
Up close &
personal
A visionary
par excellence
His characteristic restlessness drove him to seek more for his company, constantly scanning
the horizons and sensing opportunities long before they became realities.
Towards creating a
My focus is on
building capability
and not just
capacity.
jewel in
the L&T
crown
Anybody with
money can build
capacity.
As early as 1988, he foresaw Indias need
for a world-class, global-scale heavy
engineering facility to cater not only to the
countrys strategic requirements but world
markets as well. To the existing heavy
engineering workshop facility at Powai,
Mumbai, he added a new one at Hazira
in Gujarat, which was globally competitive
in size and sophistication. Being a coastal
based facility, it also served the dual
purpose of manufacture and transportation
of large and heavy equipment such as
submarine components, modules and
offshore structures for major core sector
industries. Ranked amongst the top ten in
the world, Hazira Works is not only L&Ts
pride, but of the nation as well.
The creation of an integrated shipyard cum
port project at Kattupalli near Chennai
was again his brainchild. Built over an area
of 1200 acres, this project is a landmark
for building modern vessels, warships,
An Interview
It was 2006 onwards that ECC started to become a jewel when my
real contribution started. Until then I was making only a marginal
contribution but 2006 onwards I got more involved, we devised a
strategy and I worked closely with Rangaswami (Mr. K V Rangaswami)
and later with Subrahmanyan (Mr. S N Subrahmanyan) and we decided
how to take ECC to the next level. Looking at the global scenario, we
still have several steps to go to be considered the best construction
company in the world. But we are definitely moving towards that.
I recall an incident back in 2006-07. I was invited by a Site Manager
to visit the IIT Hostel project in Chennai that was under construction.
I went and the Site Manager was very excited since the Chairman
had come visiting. I asked him how big the job was and he replied
about Rs. 12 13 crores. I asked him the cost of the project but he
could not respond properly and he did not have any answer to my
question as to whether we were making any money from the project.
But there was great excitement of doing the job. Historically, L&T has
thrived on doing things with excitement but in the bargain completely
forgetting the investors and other stakeholders like the shareholders,
media, analysts, institutional investors with the result, L&Ts share price
never went up for 15 years between 1985-2000. In fact, after 1983
we were unable to give shareholders a bonus for 20 years!
ECC always had a mindset that they were different; they wanted to
be a part of L&T and yet be independent and gradually I matured to
understand the dynamics of how ECC functioned. Though I could not
make the kind of contribution that I could have, things changed when
Rangaswami took over in 2006 and we started working very closely.
He would implement whatever we decide. That site engineer at
Chennai awakened and prompted me to list all ECC projects and
I discovered that all projects of up to Rs. 10 crore were running in
losses; projects between Rs. 10 to 25 were running with minor losses
or just breaking even so I told Rangaswami not to take any job below
Rs. 25 crores. This completely shook up the system in ECC and there
was widespread fear as to how to fill the order basket. But we stuck
to our guns and subsequently raised the bar by saying that no project
should be taken that was below Rs. 50 crores and the following year
I raised the ceiling further to Rs. 100 crores. Gradually as the shock
wore off, ECC started to grasp the situation with the result, today I
dont have to tell anything because they themselves say that a Rs. 250
crore job is too small.
16 | ECC CONCORD, Jan - Mar 2015
A thoroughbred patriot
Patriotism runs deep in Mr. Naiks veins, obviously inspired by his fathers Gandhian
philosophies and reflected in the tricolor that he always sports on his lapel. The needs of
Indias defence have always struck a chord in him realizing that technological self-reliance
can be the difference between uncertainty and assurance. Towards this end, he developed
capabilities to make L&T a reliable private sector partner for a broad range of defence needs
including some of the countrys most strategic initiatives.
After I took over in 2006, I once visited two hydro power plants in
Kulu Manali. One, a Rs. 210 crore project and the other a Rs. 115 crore
project on which we had already been working for 5 years. On the
way up the hill to the project site, I found that there were no railings
on the road that was muddy for half the year. This was very dangerous
so I made a rule that we would not accept any hydropower project
less than Rs. 750 crores so that we could provide safety to our people.
Today, we do not bid for projects below Rs. 1,000 crores which is a
remarkable sea change.
The other area was profitability. When Rangaswami and I started
working, ECCs margin was 3.5%, while today it is running at 10.5%
which means it is 3 times more. ECC then was about Rs. 4000 odd
crores, today it is Rs. 50,000 crore, so we have been able to increase
profitability by 30 times.
Somewhere around 2006, I came in touch with Subrahmanyan and
over the last 8 years, I have had an opportunity to constantly mentor
him, almost on a daily basis. He has radically changed. He has now
become a businessman and I am making him a global businessman.
A lot has changed and I think ECC has blossomed. It is therefore from
2007 that I started talking about ECC being the jewel in the crown
when I found people responding to our collective vision and agreeing
on a strategy to implement it which for me has been very very satisfying
and fulfilling. And ECC, to my mind, continues to be not only a jewel
but a Kohinoor in the crown of L&T. I hope they continue this progress
and become one of the best companies in the world.
My country first.
Mars mission.
Up close &
personal
association
with
the
Under
his
astute
stewardship,
L&T
countrys
an even
bigger heart
strata and trained them into fine technicians
It is not enough
that we care for
the less privileged
- care needs to be
translated into
action, and action
into results.
capable
initiatives.
He
selected
and
manufacturing
world-class
enabled
its
sustenance
through
An Interview
initiatives
consumption
and
to
reduce
promote
energy
renewable
within
L&Ts
strategic
Up close &
personal
ECC CONCORD, Jan - Mar 2015 | 19
An Interview
It is only an
entrepreneur who
can constantly add
value! L&T needs more
entrepreneurs.
Once, people in L&T were managers who were extremely happy
when the company was described as a professionally managed
one. For me, a professional manager can only maintain value and
by value I mean market capitalization. An outstanding leader with
professional management who is a top-class leader can add value.
But it is only an entrepreneur who creates value at every step. It is
only a person who is entrepreneurial, with outstanding leadership
qualities and a professional background who can multiply value.
Since I took over in 1999, L&Ts market cap has multiplied 60 times
because of the transformation I brought about to convert L&T
from a professionally managed company to an entrepreneurial
one. This is the essence of what I wanted to achieve and more and
more of our colleagues even at ECC are beginning to understand
and accept this reality though there are still some who have not.
Sooner or later, such people will retire and I am sure the younger
generation who will take over will be far more proactive and will
run the company completely entrepreneurially taking measured
risks. Of course, we dont want madness of risk otherwise you will
lose a lot of money.
L&T is
my temple
jeena yahan,
marna yahan;
iske siva
jana kahan?
A stirring
legacy
His considerable talent, foresight, passion and commitment has propelled L&T
to this orbit of achievement, and through his intense mentoring, Mr. Naik has
been grooming future leaders to take on the huge responsibility of taking the
organization forward. He wishes to leave behind the impression of being
remembered as the person who found and developed a team of transformational
leaders capable of taking L&T to the next level.
My early days at Powai were very tough. I was advised not to enter
the workshop after 7 pm because it was dangerous and only 4
months before, one foreman had been knifed but I went to the
shop floor at all odd hours of the night and seeing my hard work,
my devotion and that I was sacrificing my whole life for Larsen &
Toubro they started to feel isko kya karega! I removed 52 notorious
people, whom nobody could even touch but I went about it very
systematically. I gave them a lot of chances, took the union into
confidence and finally we were able to remove the trouble-makers
peacefully.
On a lighter vein, I was in Dubai some 20 years later at a get-together
to honour me and among many supervisors and engineers, I met
two workers who asked if I remembered them. They were actually
two workers whom I had sacked and they thanked me for sacking
them. They said that it was because of my grounding and teaching
them discipline that had got them to where they were.
Up close &
personal
20 | ECC CONCORD, Jan - Mar 2015
Key
Honours
for Mr. A M Naik
Padma Bhushan
Entrepreneur of the Year
Business Leader of the Year
Businessman of the Year
Transformational Leader of the Year
Among Indias 50 Most Powerful People
Asias Business Leader
In the Top 10 High & Mighty Power List
Order of Dannebrog - First Class
Best Corporate Man of the Decade
Outstanding Chief Executive
Gujarat Garima
Good Corporate Citizen
growth strides.
in
principles.
embracing
management
K. V. Rangaswami
and numbers.
emulation.
what we are!
champion.
S. N. Subrahmanyan
Member of the Board &
Senior Executive Vice President
(Infrastructure & Construction)
Pratiksha
I love you,
Pappa
that
Chairman
courage,
and
determination,
passion
D. K. Sen
Transportation Infrastructure IC
our
distinguished
S. Rajavel
EVP & Head
Water & Renewable Energy
M. V. Satish
It
was
amazing
when
he
publicly
A. L. Sekar
EVP & Head
Heavy Civil Infrastructure IC
learn
the
how
one
of
entrepreneur leader.
customer.
T. Madhava Das
keep
working
under
him
great
can
characteristic
transform
from
J. S. Sudarsan
EVP Special Initiatives
S. Kanappan
EVP & Chief Executive
L&T GeoStructure
and
I was the Company Secretary at the time when Mr. Naik took over
I think we wish more from you for the nation and for our
his business acumen, how caring a person he is. L&T has seen
organization.
K. Venkataraman
at the same time, he was also ensuring that any employee who was
walking away from the company did not get undue benefits of the
scheme.
There were some contracts which the company had which were
unfair despite being legally very good. Many of Mr. Naiks colleagues
including myself advised him not to fight the contracts as they
were stacked against the company and the directors. But he said
a firm no and was prepared to fight it out, sometimes even fight
criminal cases at personal levels. We ultimately won them all and
the company was freed from huge liabilities for several years. That
showed the guts of the man, his vision, his thinking. As for the
we have given three bonus issues and generous dividends year after
Shrinath Rao
VP & Head Transportation BU (Middle East)
year. All sections of the society have been taken care of during these
50 years, particularly during the last ten years when he has taken
over as the Managing Director and now he is the Chairman.
Finally, I have to admire that a person at this age has got so much
of energy to devote for the company. He practically lives for the
company. It is impossible for us to get another person like him to
head L&T.
S. V. Subramanian
Vice President (Retd.) - Legal & Secretarial
At every key juncture in our journey, Mr. Naik inspired us with his presence
2015.
L&T Valves has always been very close to Mr. A M Naiks heart and over
the decades he played a key role in every strategic step that we took.
His leadership enabled us to be the first business in the L&T group to
obtain ISO 9001 certification and also the first to implement SAP ERP.
Mr. Naik guided our international market development, expansion into
new location at Coimbatore as well as entry into the higher spectrum
of flow-control technology comprising valves for offshore services and
control valves.
Very few leaders have the acumen to plan at both micro and macro
levels at the same time, and our Group Executive Chairman is a rare
leader who accomplishes this flawlessly. His visionary thinking and his
ability to foresee the emerging trends helped us think big and chalk out a
V. Chandrashekar
strategic plan to achieve it. Even though Valves is a small business in the
vast universe of L&T, Mr. Naik always gave us the time and the strategic
impetus to take us to the next level.
I personally had the good fortune to be mentored by him before I
took over as the head of the Valves Business. He exudes an infectious
enthusiasm and energy and after every meeting with him, I have returned
recharged, richer with new ideas and fresh perspectives. He is an eternal
source of inspiration to me and a role model in every sphere of activity.
N. V. Venkatasubramanian
In my short tenure at the Chairmans office, I dont remember a single instance when somebody was not convinced by
his response, opinions or decisions. What is more amazing is the respect he commands not just from people within the
organisation, but from the business circle as well, which includes media, analysts, competitors and senior management of
Our Chairman believes in utilising every minute that is available. His calendar is ever so dynamic and in any given day his EAs
would receive at least four revisions from his secretary. If a meeting gets concluded half an hour before schedule, he would
find ways to accommodate short meetings before the next scheduled meeting. His energy is boundless and even at this age,
he is ever willing to travel long distances on business trips and at times comes in straight to office even if he had flown across
B. R. Karthikeyan
Former Executive Assistant at
Chairmans Office
the nation.
business
performance,
marketing,
management
leadership,
work
ethics,
Priyank Kulshreshtha
Former Executive Assistant at
Chairmans Office
Edited by Mr. Vinod Jacob Chacko for L&T Construction from L&T Construction
Headquarters, Manapakkam, Chennai - 600 089. The views expressed in this magazine
are not necessarily those of the Management. The contents of this magazine may not
be reproduced without the written permission of the Editor. Not for sale. Only for free
circulation among employees of L&T Construction and their customers.
40 | ECC CONCORD, Jan - Mar 2015