CSR Sources and Drafts
CSR Sources and Drafts
CSR Sources and Drafts
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WHAT IS CSR?
Corporate Social Responsibility (CSR) refers to operating a business in a manner that accounts for
the social and environmental impact created by the business. CSR means a commitment to
developing policies that integrate responsible practices into daily business operations, and to
reporting on progress made toward implementing these practices.
Early CSR reports often focused on philanthropy as a driver of CSR. That notion has been
supplanted by a broad commitment to protecting and improving the lives of workers and the
communities in which companies do business. CSR reports now typically address issues impacting
virtually every area of operations: governance and ethics; worker hiring, opportunity and training;
responsible purchasing and supply chain policies, and energy and environmental impact.
Some see this work as charity, philanthropy, or an allocation of resources that could better be
donated by shareowners themselves, writes Debra Dunn, Hewlett Packard Senior Vice President
for Global Citizenship in the companys 2005 global citizen report . But to us, it is a vital
investment in our future, essential to our top-line and bottom-line business success.
October 2005, concluded that investors were not only permitted to but also sometimes required to
take such factors into account.
Integrating environment, social and governance considerations into an investment analysis so as to
more reliably predict financial performance is clearly permissible and is arguably required in all
jurisdictions, the report concluded.
Socially responsible investors have been a key catalyst asking companies to develop a CSR agenda
for the past decade. In recent years, mainstream financial institutions have also come to value CSR.
A January 2005 survey of mainstream investment managers found that 73% predicted that socially
responsible investment indicators will become commonplace in mainstream investing within 10
years. In July 2013, a Spectrem Group survey found, that 49% of Millennial investors with more
than $1 million in net worth reported they used socially responsible criteria to fill out their portfolios.
Such interest waned with age 43% of Generation X millionaires held the same view, followed by
34% of Baby Boomers and 27% of the oldest cohort, which the survey tags as seniors.
http://www.asyousow.org/about-us/theory-of-change/corporate-social-responsibility/
Corporate Social
Responsibility for Profit
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Corporate Social
Responsibility Can Be
Profitable
Rubn Hernndez-Murillo , Christopher J. Martinek
Corporate social responsibility (CSR) is a doctrine that promotes expanded social
stewardship by businesses and organizations. CSR suggests that corporations embrace
responsibilities toward a broader group of stakeholders (customers, employees and the
community at large) in addition to their customary financial obligations to stockholders.
A few examples of CSR include charitable giving to community programs, commitment
to environmental sustainability projects, and efforts to nurture a diverse and safe
workplace.1
As more attention is being paid by outsiders to the social impact of businesses,
corporations have acknowledged the need for transparency regarding their social
efforts. In a recent survey, 74 percent of the top 100 U.S. companies by revenue
published CSR reports last year, up from 37 percent in 2005. Globally, 80 percent of the
worlds 250 largest companies issued CSR reports last year.2
Friedman, however, also noted that there are many circumstances in which a firms
manager may engage in actions that serve the long-run interest of the firms owners
and that also have indirectly a positive social impact. Examples are: investments in the
community that can improve the quality of potential employees, or contributions to
charitable organizations to take advantage of tax deductions. Such actions are justified
in terms of the firms self-interest, but they happen to generate corporate goodwill as a
byproduct. Furthermore, this goodwill can serve to differentiate a company from its
competitors, providing an opportunity to generate additional economic profits.
Friedmans argument provoked economists to explore the conditions under which CSR
can be economically justified. Economists Bryan Husted and Jos de Jesus Salazar, for
example, recently examined an environment where it is possible for investment in CSR
to be integrated into the operations of a profit-maximizing firm. The authors considered
three types of motivation that firms consider before investing in social activities:
altruistic, where the firms objective is to produce a desired level of CSR with no
regard for maximizing its social profits, i.e., the net private benefits captured by
the firm as a consequence of its involvement in social activities;
egoistic, where the firm is coerced into CSR by outside entities scrutinizing its
social impact; and
strategic, where the firm identifies social activities that consumers, employees or
investors value and integrates those activities into its profit-maximizing
objectives.
In agreement with Friedman, Husted and Salazar conclude that the potential benefits to
both the firm and society are greater in the strategic case: when the firms socially
responsible activities are aligned with the firms self-interest.
Strategic CSR
Similarly, economists Donald Siegel and Donald Vitaliano examined the theory that
firms strategically engage in profit-maximizing CSR. Their analysis highlights the specific
attributes of business and types of CSR activities that make it more likely that socially
responsible actions actually contribute to profit maximization. They conclude that highprofile CSR activities (e.g., voluntary efforts to reduce pollution or to improve working
conditions for employees) are more likely undertaken when such activities can be more
easily integrated into a firms differentiation strategy.
Siegel and Vitaliano studied a large sample of publicly traded firms and classified them
using the North American Industry Classification System codes into five categories. The
five categories were:
search goods, whose quality can be readily evaluated before purchase, e.g.,
clothing, footwear and furniture;
durable experience goods, which must be consumed before their true value can
be determined, permit less learning from repeated purchases and require a
longer period for the products characteristics to be fully known, e.g.,
automobiles and appliances; and finally
Siegel and Vitaliano found, using an aggregate measure of CSR involvement, that firms
selling experience goods and experience and credence services are more likely to
engage in CSR than those selling search goods. The difference in the intensity of CSR
involvement across types of goods, they argued, is explained by the consumers
perception of a firms involvement in CSR (even when the firms product does not
directly include a social component) as a valuable signal of the firms reliability and its
commitment to quality and honesty.
Using the same classification of firms as Siegel and Vitaliano did, the accompanying
chart shows the proportion of firms in each classification that demonstrated relative
strength in seven different social issues related to CSR as rated in 2007 by Kinder,
Lyndenberg and Domini (KLD), an independent research firm that rates the social
performance of corporations.4 The chart reveals that the level of relative strength in the
seven individual areas of CSR rated by KLD varies among the five classifications of
firms.5 In other words, firms choose to invest in different types of CSR when catering to
different groups of stakeholders.
A greater proportion of goods-producing firms showed strength in the environment issue
areas. This result is perhaps not surprising. Stakeholders in service firms are not likely to
value CSR efforts related to the environment, since services probably have lower
perceived environmental impact than manufacturing firms do.
In the community issue areawhere strengths include giving programs, volunteer
programs and support for local organizationsfirms providing experience services
performed quite well. Devoting resources to CSR activities in community relations can
bolster reputation, on which firms that are classified in the experience services category
typically rely as a form of brand differentiation. Banks, which constitute a large portion
of the firms in the experience services category, can also excel in this area of CSR by
committing a portion of their commercial loan portfolio to community development
initiatives.
In the human rights issue area, the five categories of businesses have few, if any, firms
that demonstrated relative strength. The only category with a sizeable proportion of
firms was the search goods category. This is also understandable, as firms in this
category face higher pressures from activists concerned about the working conditions of
unskilled labor employed (usually in developing countries) in the production process.
Endnotes
1. See General Mills Inc. for detailed examples of corporate CSR efforts. [back to
text]
2. See KPMG. [back to text]
3. See Friedman (1962, 1970). [back to text]
4. A firm is considered to have a relative strength in an issue area when the fraction
of strengths identified divided by the number of strengths considered exceeds
the fraction of areas of concern identified divided by the number of concerns
considered. [back to text]
5. The ratings in the seven social issue areas are provided by Kinder, Lyndenberg
and Domini (KLD) from the 2008 KLD STATS database. KLD rates the largest
3,000 publicly traded U.S. companies in several categories of strengths and
concerns in each issue area. The classification of firms by product or service
provided used a listing of primary industry (NAICS) codes provided by the Center
for Research in Security Prices (CRSP) database. Since some firms received no
ratings from KLD or did not have a primary NAICS code listed in the CRSP
database, the total number of firms considered is slightly fewer than 3,000. [back
to text]
References
Friedman, Milton. Capitalism and Freedom. Chicago: University of Chicago Press, 1962.
Friedman, Milton. The Social Responsibility of Business Is To Increase Its Profits, The
New York Times Magazine, Sept. 13, 1970, No. 33, pp. 122-26.
Seewww.colorado.edu/studentgroups/libertarians/issues/friedman-soc-respbusiness.html.
General Mills Inc. Corporate Social Responsibility Report, 2008.
Seewww.generalmills.com/corporate/commitment/NEW_CSR_2008.pdf
Husted, Bryan W.; and Salazar, Jos de Jesus. Taking Friedman Seriously: Maximizing
Profits and Social Performance. Journal of Management Studies, January 2006, Vol. 43,
No. 1, pp. 75-91.
KPMG, International Survey of Corporate Responsibility Reporting of 2008, October
2008. Seewww.kpmg.com/SiteCollectionDocuments/International-corporateresponsibility-survey-2008.pdf.
Siegel, Donald S.; and Vitaliano, Donald F. An Empirical Analysis of the Strategic Use of
Corporate Social Responsibility. Journal of Economics and Management Strategy, Fall
2007, Vol. 16, No. 3, pp. 773-92.
https://www.stlouisfed.org/publications/regional-economist/april-2009/corporatesocial-responsibility-can-be-profitable
Most executives believe that CSR can improve profits. They understand that CSR
can promote respect for their company in the marketplace which can result in higher sales, enhance employee
loyalty and attract better personnel to the firm. Also, CSR activities focusing on sustainability issues may lower
costs and improve efficiencies as well. An added advantage for public companies is that aggressive CSR
activities may help them gain a possible listing in the FTSE4Good or Dow Jones Sustainability Indexes, or
other similar indices. This may enhance the companys stock price, making executives stock and stock options
more profitable and shareholders happier.
Substantiating some of these beliefs is a study, Corporate citizenship: Profiting from a sustainable
business, by the Economist Intelligence Unit (EIU) published in November 2008. Corporate citizenship is
another term roughly equivalent to CSR.
The EIU study said that, corporate citizenship [CC] is becoming increasingly important for the long-term health
of companies even though most struggle to show a return on their investment from socially responsible
activities 74 per cent of respondents to the survey say corporate citizenship can help increase profits at their
company Survey respondents who say effective corporate citizenship can help to improve the bottom line are
also more likely to say their strategy is very important to their business (33 per cent) compared with other
survey respondents (8 per cent).
At the heart of the debate as to whether CSR improves profits is first how you define it. Besides the terms CSR
and CC, another frequently used and related term is corporate social performance (CSP). In the above quoted
EIU study, it provides the following definition of CC: corporate citizenship is defined as transcending
philanthropy and compliance, and is addressing how companies manage their social and environmental
impacts as well as their economic contribution. Corporate citizens are accountable not just to shareholders, but
also to stakeholders such as employees, consumers, suppliers, local communities and society at large.
The study of CSR and its relation to corporate profits is growing. The most recent study on this subject is by
Cristiana Manescu. In her thesis, "Economic Implications of Corporate Social Responsibility and
Responsible Investments, at the University of Gothenburg's School of Business, Economics and Law,
Sweden, she wrote on December 6, 2010 that, the results [of her thesis] reveal that CSR activities do not
generally have a negative effect on profitability, but that in the few cases where they have a positive effect, this
effect is rather small. Other studies add further perspectives.
Defining the experience of CSR in relation to different industries is this study, "The Economics and Politics of
Corporate Social Performance" by David P. Baron, Maretno A. Harjoto, and Hoje Jo, published on April 21,
2009. The researchers found that, For consumer industries, greater CSP [corporate social performance] is
associated with better CFP [corporate financial performance], and the opposite is true for industrial industries
Empirical studies have examined the relation between CSR and corporate financial performance, and while the
results are mixed, overall the research has found a positive but weak correlation.
However, reviewing individual empirical studies can be confusing. But by using the technique of metaanalysis, many studies can be statistically analysed to determine collective results. A meta-analysis on CSR
and its link to profits won the famed socially responsible investing, Moskowitz Prize in 2004. The
study, "Corporate Social and Financial Performance: A Meta-Analysis," was compiled by researchers Marc
Orlitzky, Frank L. Schmidt and Sara L. Rynes. It yielded encouraging data suggesting a positive link between
CSR and increased profits.
Summing up their results, the researchers said, we conduct[ed] a meta-analysis of 52 studies (which represent
the population of prior quantitative inquiry) yielding a total sample size of 33,878 observations. The metaanalytic findings suggest that corporate virtue in the form of social responsibility and, to a lesser extent,
environmental responsibility, is likely to pay off CSP [corporate social performance] appears to be more
highly correlated with accounting-based measures of CFP [corporate financial performance] than with marketbased indicators, and CSP reputation indices are more highly correlated with CFP than are other indicators of
CSP. This meta-analysis establishes a greater degree of certainty with respect to the CSP-CFP relationship
than is currently assumed to exist by many business scholars.
So the research generally indicates that CSR/CC/CSP, no matter how you define it, does offer potential benefit
to corporate profits. But there is another unanswered problem, and that relates to causation.
Do high profits enable greater spending on CSR, or is it that CSR itself creates higher profits? Referring again
to the study, "The Economics and Politics of Corporate Social Performance," the researchers write that, the
direction of causation remains an open question. That is, good CSP could cause good CFP, but good CFP
could provide slack resources to spend on CSP. As the Economist wrote, ...whether profitable companies feel
rich enough to splash out on CSR, or CSR [activity itself] brings profits. Hopefully, future research will be able
to answer this question.
On balance, surveys and the research literature suggest that what most executives believe intuitively, that CSR
can improve profits, is possible. And almost no large public company today would want to be seen unengaged
in CSR. That is clear admission of how important CSR might be to their bottom line, no matter how difficult it
may be to define CSR and link it to profits.
Ron Robins is Founder and Analyst at the website Investing for the Soul and a financial and economics
columnist for alrroya.com, a leading Middle Eastern business portal/publication.
This article is reprinted with permission. Copyright alrroya.com.
http://business-ethics.com/2011/05/12/does-corporate-social-responsibility-increaseprofits/
https://www.devex.com/news/is-corporate-social-responsibility-profitable-forcompanies-80354
Statements
http://www.albany.edu/honorscollege/files/kan_thesis.pdf
http://f2.washington.edu/fm/sites/default/files/Business%20Case%20for%20CSR
%20Review%20of%20Concepts,%20Research%20and%20Practice.pdf