Philips 170x6 User Manual
Philips 170x6 User Manual
Philips 170x6 User Manual
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Safety
Precautions
and
Maintenance
Installation
Locations
FAQs
Troubleshooting
Regulatory
Information
Other Related
Information
Read and follow these instructions when connecting and using your computer monitor:
To protect your display from possible damage, do not put excessive pressure on the LCD
panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by
placing your hand or fingers on the LCD panel.
Unplug the monitor if you are not going to use it for an extensive period of time.
Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be
wiped with a dry cloth when the power is off. However, never use alcohol, solvents or
ammonia-based liquids.
Consult a service technician if the monitor does not operate normally when you have
followed the instructions in this manual.
The casing cover should be opened only by qualified service personnel.
Keep the monitor out of direct sunlight and away from stoves or any other heat source.
Remove any object that could fall into the vents or prevent proper cooling of the monitors
electronics.
Do not block the ventilation holes on the cabinet.
Keep the monitor dry. To avoid electric shock, do not expose it to rain or excessive
moisture.
When positioning the monitor, make sure the power plug and outlet are easily accessible.
If turning off the monitor by detaching the power cable or DC power cord, wait for 6
seconds before attaching the power cable or DC power cord for normal operation.
To avoid the risk of shock or permanent damage to the set, do not expose the monitor to
rain or excessive moisture.
IMPORTANT: Always activate a screen saver program during your application. If a still
image in high contrast remains on the screen for an extended period of time, it may leave
an 'after-image' or 'ghost image' on front of the screen. This is a well-known phenomenon
that is caused by the shortcomings inherent in LCD technology. In most cases, the
afterimage will disappear gradually over a period of time after the power has been
switched off. Be aware, that the afterimage symptom cannot be repaired and is not
covered under warranty.
Warning for lifting monitor - Do not use the area underneath the logo cover to grip or lift
the monitor. Placing weight on the logo cover can cause it to break away from the body
and cause the monitor to fall. When lifting the monitor, place one hand under the
monitor's frame.
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Consult a service technician if the monitor does not operate normally when the operating
instructions given in this manual have been followed.
Installation Locations
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About This
Guide
Notational
Descriptions
Safety and Troubleshooting Information provides tips and solutions for common problems
as well as other related information you may need.
About This Electronic User's Manual gives an overview of information included, along with
notation icon descriptions and other documentation for your reference.
Product Information gives an overview of the monitor's features as well as the technical
specifications for this monitor.
Installing Your Monitor describes the initial setup process and gives an overview of how to
use the monitor.
On-Screen Display provides information on adjusting the settings on your monitor.
Customer Care and Warranty contains a list of worldwide Philips Consumer Information
Centers along with help desk phone numbers and information on the warranty applicable
to your product.
Glossary defines technical terms.
Download and Print Option transfers this entire manual to your hard drive for easy
reference.
Notational Descriptions
The following subsections describe notational conventions used in this document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic
type. These blocks contain notes, cautions or warnings. They are used as follows:
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NOTE: This icon indicates important information and tips that help you make
better use of your computer system.
CAUTION: This icon indicates information that tells you how to avoid either
potential damage to hardware or loss of data.
WARNING: This icon indicates the potential for bodily harm and tells you how
to avoid the problem.
Some warnings may appear in alternate formats and may not be accompanied by an icon. In
such cases, the specific presentation of the warning is mandated by the relevant regulatory
authority.
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Product Information
Product
Features
Product Information
LightFrameTM
DR for
Windows
Lead-free
Product Features
Product
Technical
170X6
Specifications
Resolution &
Outstanding front of screen performance
Preset Modes
LightFrame DR maximizes your on-screen experience
Philips Pixel
Perfect Panel -- ISO 13406-2 Class I compliant dot-defect-free-display
Defect Policy
8-ms response time for outstanding display of moving images
Automatic
SXGA 1280 x 1024 resolution for sharper display
Power Saving
Design that complements any interior
Physical
Innovative, cutting-edge design makes a lifestyle statement!
Ultra-modern SmartTouch controls
Specification
Great
convenience
Pin
Dual input accepts both analog VGA and digital DVI signals
Assignment
USB port for convenient peripheral connections
Product Views
Embedded power supply eliminates external power adaptors
Enjoy multimedia experience from built-in speakers
Physical
Play music from external audio devices even if the PC is off
Function
CableGuide keeps cables in order and your space neat
Perfect Panel
Warranty
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LightFrameTM DR works with true Windows-based programs and DOS-based programs that operate in a Windows
environment. It does not work with DOS-based programs operating only in a DOS environment.
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Product Information
To control the LightFrameTM DR feature in your monitor, you'll want install the LightFrameTM DR application found on
this CD-ROM.
To install LightFrameTM DR, place the CD in your CD-ROM drive.
When the CD menu appears on your screen,
1) select preferred language
2) select model number (170X6 or 190X6)
3) click on Install LightFrameTM Digital Reality.
Follow the on-screen prompts to properly install the program. The software checks to see if you have a compatible
monitor. You must agree to the license terms in order to install the software.
After installation, the LightFrameTM DR shortcut icon automatically appears at your desktop, click it to load the control
bar on screen.
Use Tips
1. Cursor with a yellow light bulb versus a blue light bulb
Your mouse pointer takes the shape of a light bulb to indicate that LightFrameTM DR is ready to activate or deactivate
a target window that contains photos, videos or other content that can be enhanced. A yellow light bulb means that
you are moving over a window where LightFrameTM DR can be activated. Click on the window to activate
enhancement. A blue light bulb appears when moving over an activated window. Click on the window to de-activate
LightFrameTM DR.
Cursor examples
Here is a list of LightFrameTM DR cursors.
This is the default cursor displayed when you move over a non-LightFrameTM DR enhanced window or area. Clicking
and dragging this cursor over a window or area activates LightFrameTM DR enhancement.
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Product Information
Your cursor becomes a yellow light bulb when it passes over a non-active window to indicate that LightFrameTM DR
can be activated in the selected window. Click to activate LightFrameTM DR in the selected window. To activate
LightFrameTM DR simultaneously in a total of up to eight windows, click on the selected windows one-by-one while
pressing the Shift key.
Your cursor becomes a blue light bulb when it passes over an active LightFrameTM DR window. Click to deactivate
LightFrameTM DR in the selected window.
The normal cursor is restored after you click on a target without pressing the shift key or after you drag a rectangle.
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Product Information
The control bar is another upgrade that helps you run all LightFrameTM Digital Reality's neat, new features. The
illustration below describes the tasks each button performs.
To drag the control bar to any preferred area of your screen, left click the LightFrameTM DR logo. (See examples
below) This area is not a button.
Activate or deactivate
LightFrameTM DR icon
The default mode menu icon appears when no mode is selected. When you
select the photo, Internet or other mode, the icon for the selected mode
appears.
Deactivate all
LightFrameTM DR windows
icon
Properties icon
Activates and deactivates the Info mode, which provides information about
toolbar and menu items as well as access to Help files.
Exit icon
1. Select your desired mode from the mode Menu. Click to open the mode.
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Product Information
3. Change settings by pulling the color bar or pressing the plus (+) or minus (-) button to move incrementally to
the desired levels.
When you're finished, click on the Mode icon to exit the menu.
4. LightFrameTM Hot Key
The LightFrameTM Hot Key is located at front of LightFrameTM DR monitor. The blue LED is on when LightFrameTM is
activated and off when the feature is deactivated. A touch on the Hot Key quickly provides full screen enhancement in
your choice of the Internet, Photo or Video-TV mode.
When you touch the front button, a small OSD window opens on your screen directly above the button location.
Use this screen to select the best full screen mode for the application you're working with. Press continuously on the
Hot Key to scroll through the available options.
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Product Information
1) When you touch the LightFrameTM Hot Key, an OSD window opens. Touch the button continually to scroll among
the available Internet, Photo and Video-TV modes. As a mode becomes available for selection, its color changes from
blue to yellow. Once you reach the desired mode, remove your finger from the Hot Key. After three seconds, the mode
you have selected will be confirmed and the OSD window will automatically close.
2) Touch the LightFrameTM DR Hot Key for three seconds to enter the LightFrameTM demo mode. To exit the
demonstration mode, press the hot key again.
5. Language
While English is the default language of LightFrameTM DR, Dutch, French, German, Italian, Portuguese, Spanish,
Simplified Chinese, Traditional Chinese and Korean are supported. LightFrameTM DR will detect the language of
computer system OS and select the language automatically.
Notes
Philips LightFrameTM DR only works with monitors specially built to use this software. If LightFrameTM DR detects that
your monitor is not LightFrameTM DR-compatible, a message appears on the monitor screen. If you see this message,
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Product Information
you can abort or continue the installation; however, if you continue the installation, LightFrameTM DR will probably not
work on the monitor.
How to use LightFrameTM DR
After installation, LightFrameTM DR shortcut icon appears on your screen whenever the computer is started.
To learn more about using LightFrameTM Digital Reality, please refer to the help information, which is available after
installation.
Compatibility
This version of LightFrameTM DR is compatible with:
Windows XP
Windows 2000 Professional Edition with Service Pack 2
How to download your upgraded LF DR Installation file
Visit http://www.philips.com/support
Lead-free Product
Philips eliminated toxic substances like lead from its displays. Lead-free display helps protect your
health and promotes environmentally sound recovery and disposal of waste from electrical and
electronic equipment.Philips complies with the European Community stringent RoHS Directive
mandating restrictions on hazardous substances in electrical and electronic equipment. With Philips,
you can be confident that your display device does not harm the environment.
Technical Specifications*
LCD PANEL
Type
TFT LCD
Screen size
Pixel Pitch
0.264 x 0.264 mm
337.9 x 270.3 mm
Display Colors
16M colors
SCANNING
Vertical refresh rate
56 Hz-76 Hz
Horizontal Frequency
VIDEO
Video dot rate
140 MHz
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Product Information
Input impedance
- Video
75 ohm
- Sync
2.2K ohm
0.7 Vpp
Separate sync
Composite sync
Sync on green
Sync polarities
Video interface
Dual input: D-Sub (analog) and DVI-D (digital) are available and user
selectable
Light FrameTM
Audio
Loudspeaker
Headphone connector
Optical characteristics
Contrast ratio
600:1 (typ.)
Brightness
6 o'clock
White Chromaticity
Response time
Upper 80 (typ.)
Lower 80 (typ.)
Left 80 (typ.)
Right 80 (typ.)
8 ms(typ.)
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Product Information
Maximum
1280 x 1024 at 75 Hz
Recommended
1280 x 1024 at 60 Hz
H. freq (kHz)
Resolution
V. freq (Hz)
31.5
640*350
70
31.5
720*400
70
31.5
640*480
60
35.0
640*480
67
37.5
640*480
75
35.2
800*600
56
37.9
800*600
60
46.9
800*600
75
49.7
832*624
75
48.4
1024*768
60
60.0
1024*768
75
69.0
1152*870
75
71.8
1152*900
76
63.9
1280*1024
60
80.0
1280*1024
75
Video
H-sync
V-sync
Power Used
LED color
Active
ON
Yes
Yes
< 38 W
Green
Sleep
OFF
No
No
<1W
Amber
Switch Off
OFF
< 1W
Off
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Product Information
This monitor is ENERGY STAR compliant. As an ENERGY STAR Partner, PHILIPS has
determined that this product meets the ENERGY STAR guidelines for energy efficiency.
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OF THE PAGE
Physical Specifications
Dimension (WxHxD) *
Weight
5.5 kg
Tilt
-5 ~ 25
Power supply
Power consumption
38 W* (typ.)
Temperature
5 C to 35 C (operating)
-20 C to 60 C (storage)
Relative humidity
20% to 80%
System MTBF
Cabinet color
170X6FB: Black
170X6FW: White
Pin Assignment
1. The digital only connector contains 24 signal contacts organized in three rows of eight contacts. Signal pin
assignments are listed in the following table:
Pin Signal
No. Assignment
Pin Signal
No. Assignment
Pin Signal
No. Assignment
T.M.D.S. Data2-
T.M.D.S. Data1-
17 T.M.D.S. Data0-
T.M.D.S. Data2+
10 T.M.D.S. Data1+
18 T.M.D.S. Data0+
T.M.D.S. Data2/4
Shield
11
No connect
12 No connect
20 No connect
No connect
13 No connect
21 No connect
DDC Clock
14 +5V Power
22
DDC Data
23 T.M.D.S. Clock+
No connect
24 T.M.D.S. Clock-
T.M.D.S. Data1/3
Shield
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19
T.M.D.S. Data0/5
Shield
T.M.D.S. Clock
Shield
Product Information
Pin
Assignment
No.
Pin
Assignment
No.
+5V
10
Logic ground
11
Ground
Sense (GND)
12
13
H. Sync / H+V
14
15
Product Views
Follow the links to see various views of the monitor and its components.
Physical Function
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Product Information
1) Tilt
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to Your PC
Getting
Started
Optimizing
Performance
Power LED
VOLUME
10
11
Rear View
VGA input
DVI-D input
AC power input
PC audio input
Optimizing Performance
For best performance, ensure that your display settings are set at 1280x1024, 60Hz.
Note: You can check the current display settings by pressing the 'OK' button
once. Go into the Product Information. The current display mode is shown on
the item called RESOLUTION.
You can also install the Flat Panel Adjust (FP Adjust) program, a program for getting the best performance out of your
monitor. This is included on this CD. Step-by-step instructions are provided to guide you through the installtion process.
Click on the link to know more about this program.
More about
FP_setup04.exe
On-Screen Display
On-Screen Display
Description
of the OnScreen
Display
The OSD
Tree
SmartControl
Q&A
On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust
screen performance or select functions of the monitors directly through an on-screen instruction
window. A user friendly on screen display interface is shown as below :
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On-Screen Display
Note: sRGB is a standard for ensuring correct exchange of colors between different devices (e.g.
digital cameras, monitors, printers, scanners, etc.)
Using a standard unified color space, sRGB will help represent pictures taken by an sRGB
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On-Screen Display
compatible device correctly on your sRGB enabled Philips monitors. In that way, the colors are
calibrated and you can rely on the correctness of the colors shown on your screen.
Important with the use of sRGB is that the brightness and contrast of your monitor is fixed to a
predefined setting as well as the color gamut. Therefore it is important to select the sRGB setting in
the monitor's OSD.
To do so, open the OSD by pressing the OK button on the side of your monitor. Move the down
button to go to Color and press OK again. Use the right button to go to sRGB. Then move the down
button and press OK again to exit the OSD.
After this, please do not change the brightness or contrast setting of your monitor. If you change
either of these, the monitor will exit the sRGB mode and go to a color temperature setting of 6500K.
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SmartControl
It's a convenient alternative for adjusting monitor performances and settings through a software
interface.
SmartControl displays a properties control panel to adjust the brightness, contrast, color
temperature, position and other settings. SmartControl also displays hardware information including
the model, serial number, run hours from the interface.
The SmartControl is deployed and installed in computers using Philips monitors. So the monitors
and PC can interact with the Administrator's inquiries.
1. Requirement
All graphic cards with nVIDIA and ATI graphic chipsets which support DDC/CI interface
Microsoft Windows 2000 and XP operation systems.
All Philips monitors supporting DDC/CI interface
2. Installation
How to download "SmartControl Installation " file:
Please follow the guidance in the SmartControl installation program.
3. Accessing SmartControl
Right click on the desktop of your PC, and select Properties from the shortcut menu pops
up.
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On-Screen Display
4. SmartControl Options
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On-Screen Display
Position
Users can adjust the horizontal and vertical position of the screen by moving the sliding bar
left and right. This function is disabled when using DVI-D (digit) input.
Product Information
Click Product Information in the left pane to view the product information stored in the
monitor's memory.
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On-Screen Display
General
Click on general, users will be able to know some general information such as driver
information, device information and monitor control.
Within monitor control, users can click on Auto Setup to achieve optimum performance or click on
factory reset to reset the parameters of the monitor. Such choices are disabled when using DVI-D
(digit) input.
Q&A
Q1. What is SmartControl?
A. SmartControl is a control panel extension, which helps users to adjust monitor performances and
settings by a software interface, instead of the hardware buttons at the front bezel of the monitors.
Q2. I change the monitor on a PC to a different one and the SmartControl becomes un-usable, what
do I do?
A. Restart your PC and see if SmartControl can work. Otherwise, you will need to remove and refile:///D|/My%20Documents/dfu/X6_model/english/170x6/osd/osddesc.htm
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On-Screen Display
To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.
If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove
SmartControl and re-install it.
Q4. After installing SmartControl, when clicking on SmartControl tab, nothing shows up after a while
or a failure message shows, what happened?
A. It might be your graphic adaptor is not compatible with the SmartControl. If your graphic adaptor
is one of the above mentioned brands, try to download the most updated graphic adaptor driver
from corresponding companies' web site. Install the driver. Remove SmartControl, and re-install it
once more.
If it is still not working, we are sorry that the graphic adaptor is not supported. Please pay attention
to Philips' web site for any updated SmartControl driver available.
Q5. When I click on Product Information, only partial information is shown, what happened?
A. It might be your graphic card adaptor driver is not the most updated version which fully
supporting DDC/CI interface. Please try to download the most updated graphic adaptor driver from
corresponding companies' web site. Install the driver. Remove SmartControl, and re-install it once
more.
Q6. In a monitor with the LightFrame feature, when LightFrame is enabled, sRGB adjustment in
SmartControl is not responding, why?
A. When LightFrame is enabled, the sRGB adjustment is disabled automatically. To use sRGB, you
need to disable LightFrame first.
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Glossary
Glossary
ABCDEFGHIJKLMNOPQRSTUVWXYZ
A
Active matrix
This is a kind of liquid crystal display structure in which switching transistors are attached to each
pixel to control the on/off voltage. It produces a brighter and sharper display with a broader viewing
angle than a passive matrix display. Also refer to TFT (thin film transistor).
Aspect ratio
The width-to-height ratio of the active area of a display. In general, most monitors have an aspect
ratio of 4:3 or 5:4. Wide monitors or TVs have an aspect ratio of 16:9 or 16:10.
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Brightness
The dimension of color that is referred to an achromatic scale, ranging from black to white, also
called lightness or luminous reflectance. Because of confusion with saturation, the use of this term
should be discouraged.
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Glossary
C
CCFL(cold cathode fluorescent light)
These are the fluorescent light tubes providing the light for the LCD module. These tubes are
generally very thin, approximately 2 mm in diameter.
Chromaticity
That part of color specification, which does not involve illuminance. Chromaticity is two-dimensional
and specified by pairs of numbers such as dominant wavelength and purity.
Color temperature
A measurement of the color of light radiated by an object while it is being heated. This
measurement is express in terms of absolute scale, (degrees Kelvin). Lower Kelvin temperatures
such as 2400 K are red; higher temperatures such as 9300 K are blue. Neutral temperature is
white, at 6504 K. Philips monitors generally offers 9300 K, 6500 K, and user define.
Contrast
The luminance variation between light and dark areas in an image.
Contrast ratio
The ratio of luminance between the brightest white pattern and the darkest black pattern.
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Glossary
D
Dual Input
Dual input provides connectors to accommodate input of both analog VGA and digital DVI signals.
D-SUB
A VGA Analog input connector. Your monitor comes with a D-Sub cable.
1.
2.
3.
4.
Reduce signal loss and video noise in signal due to less signal conversion.
Independent from display technology, and can be used on LCD, Plasma, LCOS, etc.
Plug and play through hot plug detection, EDID and DDC2B.
Digital and Analog support in a single connector (DVI-I only).
E
Embedded Power Supply
An embedded power supply is a power adaptor built into the body of a display device that replaces
a bulky external power adaptor.
Glossary
products capable of going into a low -power state (< 30 W) either after a period of inactivity, or after
a predetermined time selected by the user.
G
Gamma
Screen luminance as a function of video voltage approximately follows a mathematical power
function of the input video signal, the exponent of which is called gamma.
Grayscale
An achromatic scale ranging from black through a series of successively lighter grays to white.
Such a series may be made up of steps, which appear to be equally distant from one another. If the
Analog/ Digital converter is 8 bit, then the monitor can display at most 28 = 256 levels. For a color
monitor, R.G.B. each color hads 256 levels. Thus, total color can display is 256x256x256= 16.7
million.
H
Hue
The main attribute of a color that distinguishes it from other colors. For example, a color may have a
green, yellow, or purple hue. Color defined as having hue are know as chromatic colors. White,
black, and grays possess no hue.
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I
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Glossary
L
LCD (liquid crystal display)
A display composed of liquid crystal suspended between two transparent sheets. The display is
composed thousands of pixels which can be turned on or off with electrical stimulation. Thus,
colorful images/texts can be generated.
Liquid crystal
The compound found in liquid crystal displays. Liquid crystal reacts predictably when electrically
stimulated. This makes it the ideal compound to turn LCD pixels "on" or "off." Liquid crystal is
sometimes abbreviated as LC.
Luminance
A measure of the brightness or luminous intensity of light, usually expressed in units of Candelas
per square meter (cd/m2) or foot Lamberts. 1 fL=3.426 cd/m2.
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Glossary
N
Nit
A unit of luminance equal to 1 cd/m2 or 0.292 ftL.
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P
Pixel
PICture Element; the smallest element on a computerized CRT or LCD image, and hence a display.
Polarizer
A light filter which only allows light waves of a certain rotation through. Polarized material with
perpendicular filtering is used in LCDs to enclose the liquid crystal. The liquid crystal is then used
as the medium which twists the light waves 90 in order to allow the light to pass through or not.
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R
Refresh rate
The number of times per second the screen is refreshed or redrawn. This number is usually stated
in Hz (Hertz) or cycles per second. A rate of 60 Hz is equal to 60 tomes per second.
Response Time
Response time is the period required for a liquid crystal cell to go from active (black) to inactive
(white) and back to active (black) again. It is measured in milliseconds. Faster is better: Lower
response time means faster transitions and, therefore, results in fewer visible image artifacts in the
display of fast-moving images.
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Glossary
S
SmartControl
PC software for fine tuning display performance and settings. Philips offers users two choices for
display setting adjustment. Either navigate the multilevel On Screen Display menu through buttons
on the display itself or use the Philips SmartControl software to easily adjust the various display
settings in a familiar way.
SmartTouch controls
SmartTouch controls are intelligent, ultra-responsive, touch sensitive icons that replace protruding
buttons. Responding to your lightest touch, SmartTouch controls, for example, power up your
monitor or brighten and sharpen your display with LightFrame. When activated, SmartTouch
icons glow to indicate that your commands have been implemented.
sRGB
sRGB is a standard for ensuring correct exchange of colors between different devices (e.g. digital
cameras, monitors, printers, scanners, etc.)
Using a standard unified color space, sRGB will help represent pictures taken by an sRGB
compatible device correctly on your sRGB enabled Philips monitors. In that way, the colors are
calibrated and you can rely on the correctness of the colors shown on your screen.
Important with the use of sRGB is that the brightness and contrast of your monitor is fixed to a
predefined setting as well as the color gamut. Therefore it is important to select the sRGB setting in
the monitor's OSD.
To do so, open the OSD by pressing the OK button on the side of your monitor. Move the down
button to go to Color and press OK again. Use the right button to go to sRGB. Then move the down
button and press OK again to exit the OSD.
After this, please do not change the brightness or contrast setting of your monitor. If you change
either of these, the monitor will exit the sRGB mode and go to a color temperature setting of 6500K.
Other:
USB plug: An upstream and a downstream USB plug is provide for user's convenience.
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Glossary
T
TFT(thin film transistor)
Usually made from amorphous silicon (a-Si) and used as a switch to a charge storage device
located below each sub-pixel on an active matrix LCD.
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U
USB or Universal Serial Bus
The universal serial bus or USB is a standard protocol for linking PCs and peripherals. Because it
delivers high speed at a low cost, USB has become the most popular method for connecting
peripheral devices to a computer. A USB 2.0 port located on a monitor directly in the user's line of
sight provides easy, high-speed connectivity for USB devices at a convenient location.
V
Vertical refresh rate
Expressed in Hz, it is the number of frames (complete pictures) written to the screen every second.
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Glossary
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This page provides an option to read the manual in .pdf format. PDF files can be downloaded into
your hard disk, then viewed and printed with Acrobat Reader or through your browser.
If you do not have Adobe Acrobat Reader installed, click on the link to install the application.
Adobe Acrobat Reader for PC / Adobe Acrobat Reader for Mac.
Download instructions:
To download the file:
1. Click-and-hold your mouse over the icon below. (Windows 95/98/2000/Me/XP users rightclick)
Download
170X6.pdf
Download
190X6.pdf
2. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to
Disk'.
3. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or
'source', choose 'source').
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Printing instructions:
To print the manual:
1. With the manual file open, follow your printer's instructions and print the pages you need.
System requirements:
PC running Windows 95, Windows 98, Windows 2000, Windows Me, Windows
XP or later
Download
FP_setup04.exe
From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download
Link to Disk'.
Choose where you would like to save the file; click 'Save' (if prompted to save as either
'text' or 'source', choose 'source').
Exit your browser and install the FPadjust Program.
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Safety and
Troubleshooting
General FAQs
LightFrameTM
DR
Screen
Adjustments
Compatibility
with Other
Peripherals
LCD Panel
Technology
Ergonomics,
Ecology and
Safety
Standards
Troubleshooting
Regulatory
Information
Other Related
Information
General FAQs
Q: When I install my monitor what should I do if the screen shows 'Cannot display this video
mode'?
A: Recommended video mode for Philips 17" and 19": 1280x1024 @60Hz.
1. Unplug all cables, then connect your PC to the monitor that you used previously.
2. In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window,
3.
4.
5.
6.
select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the
setting tab, in box labeled 'desktop area', move the slidebar to 1280x1024 pixels (17"/19").
Open 'Advanced Properties' and set the Refresh Rate to 60Hz, then click OK.
Restart your computer and repeat step 2 and 3 to verify that your PC is set at
1280x1024@60Hz (17"/19").
Shut down your computer, disconnect your old monitor and reconnect your Philips LCD
monitor.
Turn on your monitor and then turn on your PC.
Q: What should I do when screen shows: THIS IS 85HZ OVERDRIVE, CHANGE COMPUTER
DISPLAY INPUT TO 1280 x 1024 @60HZ?
A: It means the signal input from your PC is 85Hz -- outside the range that the monitor can
display. New Generation LCD intelligent monitor capabilities temporarily override the
overscan, providing you with 10 minutes to reset timing to recommended settings.
Here's how:
Go to your Windows Start menu. Select Settings, then Control Panel. Select Display. Move to
Settings and click on the Advanced button. Under Adaptor, change the refresh rate to 56~75.
You have 10 minutes to complete the operation; if you do not complete within 10 minutes,
power off and re-power on monitor to enter changes.
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Q: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .
icm)?
A: These are the driver files for your monitor. Follow the instructions in your user manual to
install the drivers. Your computer may ask you for monitor drivers (.inf and .icm files) or a
driver disk when you first install your monitor. Follow the instructions to insert the
( companion CD-ROM) included in this package. Monitor drivers (.inf and .icm files) will be
installed automatically.
Q: My Monitor has no power (Power LED does not light up). What should I do?
A: Make sure the AC power cord is connected to the Monitor.
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A: Unlike CRT display technology, in which the speed of the electron beam is swept from
the top to the bottom of the screen determines flicker, an active matrix display uses an
active element (TFT) to control each individual pixel and the refresh rate is therefore not
really applicable to LCD technology.
LightFrameTM DR
Q: Can I use previous LightFrameTM versions 3, 2 or 1 for my new Philips X6-line Monitor?
A: Your monitor comes with the newest LightFrameTM engine. It is not compatible with
previous software versions.
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Q: What is the difference between LightFrameTM DR and earlier LightFrameTM versions (3, 2
and 1)?
A: LightFrameTM DR is a LightFrameTM software and firmware evolution for LCD displays
that provides two different levels of LightFrameTM operations. Created for the average user,
Level One consist of a full screen activation employing the front hardware button to select
from a series of pre-selected viewing modes: Video/TV, Internet and Photo. For Level One
users, there is no need to install specific LightFrameTM software on your PC. Level Two is
more sophisticated and requires installation of special LightFrameTM software. Through
LightFrameTM DR software, you can activate the feature for specific content and even select
up six different application modes: Internet, Photo, Video, TV, Gaming and sRGB.
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Screen Adjustments
Q: What is the FPadjust program on the CD-ROM?
A: The FPadjust program generates alignment patterns that help you adjust monitor settings
such as Contrast, Brightness, Horizontal Position, Vertical Position, Phase and Clock for
optimal performance.
Q: When I install my monitor, how do I get the best performance from the monitor?
A:
1. For best performance, make sure your display settings are set at 1280x1024@60Hz for
17"or 19". Note: You can check the current display settings by pressing the OSD OK button
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2. To install the Flat Panel Adjust (FPadjust) program located on the monitor setup CD-ROM,
open the CD-ROM and double-click the FP_setup04.exe icon. This will install FP Adjust
automatically and place a shortcut on your desktop.
3. Run FPadjust by double clicking the shortcut. Follow the instructions step by step to optimize
image performance with your system's video controller.
than LED and gas-displays because it works on the principle of blocking light rather than
emitting it.
Q: What is polarization ?
A: Polarization is basically directing light to shine in one direction. Light is electromagnetic
waves. Electric and magnetic fields oscillate in a direction perpendicular to the propagation
of the light beam. The direction of these fields is called the 'polarization direction'. Normal or
non-polarized light has fields in several directions; polarized light has a field in only one
direction.
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Troubleshooting
Troubleshooting
Safety and
Troubleshooting
FAQs
Common
Problems
Imaging
Problems
Regulatory
Information
Other Related
Information
This page deals with problems that can be corrected by the user. If the problem still persists after
you have tried these solutions, contact your nearest Philips dealer.
Common Problems
Having this problem
No Picture
(Power LED not lit)
No Picture
Screen says
Screen says
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Troubleshooting
Imaging Problems
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Troubleshooting
An after-image appears
LightFrameTM
doesn't work
For further assistance, refer to the Consumer Information Centers list and contact your local
Philips distributor.
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Regulatory Information
CE Declaration
of Conformity
Energy Star
Declaration
Federal
Communications
Commission
(FCC) Notice (U.
S. Only)
Commission
Federale de la
Communication
(FCC
Declaration)
EN 55022
Compliance
(Czech Republic
Only)
VCCI Class 2
Notice (Japan
Only)
MIC Notice
(South Korea
Only)
Polish Center
for Testing and
Certification
Notice
North Europe
(Nordic
Countries)
Information
BSMI Notice
(Taiwan Only)
Ergonomie
Hinweis (nur
Deutschland)
Philips End-ofLife Disposal
Information for
UK only
Waste Electrical
and Electronic
EquipmentWEEE
Troubleshooting
Other Related
Information
Regulatory Information
CE Declaration of Conformity
Philips Consumer Electronics declare under our responsibility that the product is in conformity with
the following standards
- EN60950-1:2001 (Safety requirement of Information Technology Equipment)
- EN55022:1998 (Radio Disturbance requirement of Information Technology Equipment)
- EN55024:1998 (Immunity requirement of Information Technology Equipment)
- EN61000-3-2:2000 (Limits for Harmonic Current Emission)
- EN61000-3-3:1995 (Limitation of Voltage Fluctuation and Flicker)
following provisions of directives applicable
- 73/23/EEC (Low Voltage Directive)
- 89/336/EEC (EMC Directive)
- 93/68/EEC (Amendment of EMC and Low Voltage Directive)
and is produced by a manufacturing organization on ISO9000 level.
The product also comply with the following standards
- ISO9241-3, ISO9241-7, ISO9241-8 (Ergonomic requirement for Visual Display)
- ISO13406-2 (Ergonomic requirement for Flat panels)
- GS EK1-2000 (GS specification)
- prEN50279:1998 (Low Frequency Electric and Magnetic fields for Visual Display)
- MPR-II (MPR:1990:8/1990:10 Low Frequency Electric and Magnetic fields)
- TCO'99, TCO'03 (Requirement for Environment Labelling of Ergonomics, Energy, Ecology and
Emission, TCO: Swedish Confederation of Professional Employees) for TCO versions
This monitor is equipped with a function for saving energy which supports the VESA Display
Power Management Signaling (DPMS) standard. This means that the monitor must be
connected to a computer which supports VESA DPMS to fulfill the requirements in the NUTEK
specification 803299/94. Time settings are adjusted from the system unit by software.
NUTEK
VESA State
LED Indicator
Power Consumption
Normal operation
ON (Active)
Green
< 38 W (typ.)
Power Saving
Alternative 2
One step
OFF (Sleep)
Amber
<1W
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Regulatory Information
Frequently
Asked
Questions
(FAQs)
Switch Off
OFF
<1W
We recommend you switch off the monitor when it is not in use for quite a long time.
Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a
computer device.
To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or
excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN
INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.
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Regulatory Information
N'utiliser que des cbles RF arms pour les connections avec des ordinateurs ou priphriques.
CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU
REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA.
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Regulatory Information
receiver in a domestic environment, it may cause radio Interference. Install and use the equipment
according to the instruction manual.
Class B ITE
Please note that this device has been approved for non-business purposes and may be used in any
environment, including residential areas.
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Regulatory Information
supply socket, which should be located near the equipment and easily accessible.
A protection mark "B" confirms that the equipment is in compliance with the protection usage
requirements of standards PN-93/T-42107 and PN-89/E-06251.
Placering/Ventilation
ADVARSEL:
SRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT
ER NEMT TILGNGELIGE.
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Regulatory Information
Paikka/Ilmankierto
VAROITUS:
SIJOITA LAITE SITEN, ETT VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI
IRROTTAA PISTORASIASTA.
Plassering/Ventilasjon
ADVARSEL:
NR DETTE UTSTYRET PLASSERES, M DU PASSE P AT KONTAKTENE FOR
STMTILFRSEL ER LETTE N.
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Regulatory Information
Aus ergonomischen Grnden wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklem
Untergrund zu verwenden (schlechte Lesbarkeit und erhhte Augenbelastung bei zu geringem
Zeichenkontrast wren die Folge).
Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 betrgt 70dB (A) oder weniger.
ACHTUNG: BEIM AUFSTELLEN DIESES GERTES DARAUF ACHTEN, DA
NETZSTECKER UND NETZKABELANSCHLU LEICHT ZUGNGLICH SIND.
End-of-Life Disposal
Your new monitor contains materials that can be recycled and reused. Specialized companies can
recycle your product to increase the amount of reusable materials and to minimize the amount to be
disposed of.
Please find out about the local regulations on how to dispose of your old monitor from your local
Philips dealer.
(For customers in Canada and U.S.A.)
This product may contain lead and/or mercury. Dispose of in accordance to local-state and federal
regulations.
For additional information on recycling contact www.eia.org (Consumer Education Initiative)
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Regulatory Information
outlets, it should be cut off and an appropriate 3pin plug fitted in its place.
If the mains plug contains a fuse, this should
have a value of 5A. If a plug without a fuse is
used, the fuse at the distribution board should
not be greater than 5A.
Note: The severed plug must be destroyed to
avoid a possible shock hazard should it be
inserted into a 13A socket elsewhere.
How to connect a plug
The wires in the mains lead are coloured in
accordance with the following code:
BLUE - "NEUTRAL" ("N")
BROWN - "LIVE" ("L")
GREEN & YELLOW - "EARTH" ("E")
1. The GREEN AND YELLOW wire must be
connected to the terminal in the plug which is
marked with the letter "E" or by the Earth symbol
or coloured GREEN or GREEN AND
YELLOW.
2. The BLUE wire must be connected to the
terminal which is marked with the letter "N" or
coloured BLACK.
3. The BROWN wire must be connected to the
terminal which marked with the letter "L" or
coloured RED.
Before replacing the plug cover, make certain
that the cord grip is clamped over the sheath of
the lead - not simply over the three wires.
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Regulatory Information
This marking on the product or on its packaging illustrates that, under European
Directive 2002/96/EG governing used electrical and electronic appliances, this product may not be
disposed of with normal household waste. You are responsible for disposal of this equipment
through a designated waste electrical and electronic equipment collection. To determine the
locations for dropping off such waste electrical and electronic, contact your local government office,
the waste disposal organization that serves your household or the store at which you purchased the
product.
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Safety and
Troubleshooting
FAQs
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Product
Features
Technical
Specifications
Resolution &
Preset Modes
Automatic
Power Saving
Physical
Specification
Pin
Assignment
Product
Views
Perfect
Panel
Warranty
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A red or blue bright dot must be more than 50 percent brighter than neighboring dots
while a green bright dot is 30 percent brighter than neighboring dots.
Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or 'off'. That
is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern.
These are the types of black dot defects:
Perfect Panel
Perfect Panel -- ISO 13406-2 Class I compliant dot-defect-free-display.
BRIGHT DOT DEFECTS
MODEL
1 lit subpixel
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ACCEPTABLE LEVEL
170X6
190X6
ACCEPTABLE LEVEL
170X6
190X6
1 dark subpixel
MODEL
ACCEPTABLE LEVEL
MODEL
Total bright or black dot defects of all
types
170X6
190X6
Note:
* 1 or 2 adjacent sub pixel defects = 1 dot defect
All Philips monitors are ISO13406-2 Compliant
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Note: Philips worldwide service centers have the right to return to you any monitor turned-in for repair or
exchange if they are found to be defect-free under the Philips Perfect Panel Warranty policy.
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Connecting to Your PC
Connecting to Your PC
Front View
Product
Accessory Pack
Description
Accessory
Unpack all the parts.
Pack
Connecting
to Your PC
Getting
Started
Optimizing
Power cord
Performance
EDFU pack
USB cable
Connecting to Your PC
1)
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Connecting to Your PC
2)
3)
Cable management
4)
If you use an Apple Macintosh, you need to connect the special Mac adapter to one
end of the monitor signal cable.
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Connecting to Your PC
5) Connect to PC
(1) Turn off your computer and unplug its power cable.
(2) Connect the monitor signal cable to the video connector on the back of your
computer.
(3) Plug the power cord of your computer and your monitor into a nearby outlet.
(4) USB plug
(a) Connect USB upstream port on monitor and the USB port on PC with a USB
cable.
(b) The USB downstream port is now ready for any USB device to plug in
(5) Turn on your computer and monitor. If the monitor displays an image, installation is
complete.
Note: The USB plug is a pass through connection whether it can support USB 1.1 or USB 2.0
depends on your PC's specification.
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Getting Started
Your LCD
Monitor :
Getting Started
Front View
Product
Description
Getting Started
Connecting
to Your PC
Use the information file ( .inf) for Windows 95/98/2000/Me/XP or later
Getting
Started
The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for
Optimizing
Windows 95/98/2000/Me/XP. This information file ( .inf) should be installed in order that your
Performance
Philips monitor can be enabled from the 'Monitor' dialog box in Windows 95/98/2000/Me/XP
and the Plug & Play application can be activated. The installation procedure based on
Windows '95 OEM Release 2 , 98 , Me, XP and 2000 is specified as follows.
For Windows 95
1.
2.
3.
4.
5.
6.
1.
2.
3.
4.
5.
6.
1.
2.
3.
4.
5.
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Getting Started
6. Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button.
7. Select 'Display a list of all the drivers in a specific location, so you can choose the driver
you want', then click on 'Next' and then click on 'Have Disk...'.
8. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click
on the 'OK' button.
9. Click on the 'OK' button, select your monitor model and click on the 'Next' button.
10. Click on 'Finish' button then the 'Close' button.
For Windows 2000
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
For Windows XP
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
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Getting Started
dialog box.
If your Windows 95/98/2000/Me/XP version is different or you need more detailed installation
information, please refer to Windows 95/98/2000/Me/XP user's manual.
RETURN TO TOP OF THE PAGE
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What is covered?
The Philips F1rst Choice Warranty applies within Andorra, Austria, Belgium, Cyprus, Denmark,
France, Germany, Greece, Finland, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, the
Netherlands, Norway, Portugal, Sweden, Switzerland, Spain and the United Kingdom and only for
monitors originally designed, manufactured, approved and/or authorized for usage within these
countries.
Warranty coverage begins as from the day you buy your monitor. For three years thereafter, your
monitor will be swapped by at least an equivalent monitor in case of defects provided for under the
warranty coverage.
The swap monitor remains yours and Philips keeps the defective/original monitor. For the swap
monitor the warranty period remains equal to that of your original monitor, being 36 months as from
the purchase date of your original monitor.
What is excluded?
The Philips F1rst Choice Warranty applies provided the product is handled properly for its intended
use, in accordance with its operating instructions and upon presentation of the original invoice or
cash receipt, indicating the date of purchase, dealer's name and model and production number of
the product.
The Philips F1rst Choice Warranty may not apply if:
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Reception problems caused by signal conditions or cable or antenna systems outside the
unit;
Defects caused by abuse or misuse of the monitor;
Product requires modification or adaptation to enable it to comply with local or national
technical standards, which apply in countries for which the product was not originally
designed, manufactured, approved and/or authorized. Therefore always check whether a
product can be used in a specific country.
Note that products that are not originally designed, manufactured, approved and/or
authorized for usage within the Philips F1rst Choice countries, do not apply to the Philips
F1rst Choice Warranty. In these cases the Philips global warranty terms are valid.
Having the following information available will also help speed up the process:
Your proof of purchase indicating: date of purchase, dealer name, model and product serial
number.
The full address to which the faulty monitor has to be collected and the swap model should
be delivered.
Philips' customer help desks are located worldwide. Click here to access the F1rst Choice Contact
Information.
Or you can reach us via:
Website: http://www.philips.com/support
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Please note that the product is not defective under this guarantee in the case where modifications
become necessary in order for the product to comply with local or national technical standards
which apply in countries for which the product was not originally designed and/or manufactured.
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International Guarantee
Please note that the product is not defective under this guarantee in the case where modifications
become necessary in order for the product to comply with local or national technical standards
which apply in countries for which the product was not originally designed and/or manufactured.
Therefore always check whether a product can be used in a specific country.
In case your Philips product is not working correctly or is defective, please contact your Philips
dealer. In the event you require service whilst in another country a dealer address can be given to
you by the Philips Consumer Help Desk in that country, the telephone and fax number of which can
be found in the relevant part of this booklet.
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions
carefully before contacting your dealer. If you have questions which your dealer cannot answer or
any related question please contact the Philips Consumer Information Centers or via:
Website: http://www.philips.com
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International Guarantee
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Three Years Free Labor / Three Years Free Service on Parts / One Year Exchange*
*Product will be exchanged with a new or renewed to original specifications unit within two
business days for the first year. This product must be shipped in at your expense for service during
years two and three.
WHO IS COVERED?
You must have proof of purchase to receive warranty service. A sales receipt or other document
showing that you purchased the product is considered proof of purchase. Attach it to this owner's
manual and keep both nearby.
WHAT IS COVERED?
Warranty coverage begins the day you buy your product. For three years thereafter, all parts will be
repaired or replaced, and labor is free. After three years from the day of purchase, you pay for the
replacement or repair of all parts, and for all labor charges.
All parts, including repaired and replaced parts, are covered only for the original warranty period.
When the warranty on the original product expires, the warranty on all replaced and repaired
products and parts also expires.
WHAT IS EXCLUDED?
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labor charges for installation or setup of the product, adjustment of customer controls on the
product, and installation or repair of antenna systems outside of the product.
product repair and/or part replacement because of misuse, accident, unauthorized repair or
other cause not within the control of Philips Consumer Electronics.
reception problems caused by signal conditions or cable or antenna systems outside the
unit.
a product that requires modification or adaptation to enable it to operate in any country other
than the country for which it was designed, manufactured, approved and/or authorized, or
repair of products damaged by these modifications.
incidental or consequential damages resulting from the product. (Some states do not allow
the exclusion of incidental or consequential damages, so the above exclusion may not apply
to you. This includes, but is not limited to, prerecorded material, whether copyrighted or not
copyrighted.)
a product used for commercial or institutional purposes.
the model or production number on the product has been altered, deleted, removed or made
illegible.
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REMEMBER... Please record the model and serial numbers found on the product below.
MODEL # ________________________________________________
SERIAL # ________________________________________________
This warranty gives you specific legal rights. You may have other rights which vary from state/
province to state/province.
Before contacting Philips, please prepare the following details so we can solve your problem
quickly.
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Telephone number
Tariff
Austria
0820 901115
0.20
Belgium
0.17
Cyprus
800 92256
Free of Charge
Denmark
3525 8761
Finland
09 2290 1908
France
08 9165 0006
0.23
Germany
0.12
Greece
Ireland
01 601 1161
Italy
0.25
Luxembourg
26 84 30 00
The Netherlands
0.20
Norway
2270 8250
Portugal
2 1359 1440
Spain
0.15
Sweden
08 632 0016
Switzerland
02 2310 2116
United Kingdom
0.15
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CROATIA
Renoprom d.o.o.
Mlinska 5, Strmec
HR - 41430 Samobor
Tel: +385 1 333 0974
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ESTONIA
FUJITSU SERVICES OU
Akadeemia tee 21G
EE-12618 Tallinn
Tel: +372 6519900
www.ee.invia.fujitsu.com
HUNGARY
Serware Szerviz
Vizimolnr u. 2-4
HU - 1031 Budapest
Tel: +36 1 2426331
Email: inbox@serware.hu
www.serware.hu
LATVIA
ServiceNet LV
Jelgavas iela 36
LV - 1055 Riga,
Tel: +371 7460399
Email: serviss@servicenet.lv
LITHUANIA
ServiceNet LT
Gaiziunu G. 3
LT - 3009 KAUNAS
Tel: +370 7400088
Email: servisas@servicenet.lt
www.servicenet.lt
ROMANIA
Blue Ridge Int'l Computers SRL
115, Mihai Eminescu St., Sector 2
RO - 020074 Bucharest
Tel: +40 21 2101969
SERBIA & MONTENEGRO
Tehnicom Service d.o.o.
Bulevar Vojvode Misica 37B
YU - 11000 Belgrade
Tel: +381 11 3060 886
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SLOVAKIA
Datalan Servisne Stredisko
Puchovska 8
SK - 831 06 Bratislava
Tel: +421 2 49207155
Email: servis@datalan.sk
SLOVENIA
PC HAND
Brezovce 10
SI - 1236 Trzin
Tel: +386 1 530 08 24
Email: servis@pchand.si
POLAND
Zolter
ul.Zytnia 1
PL - 05-500 Piaseczno
Tel: +48 22 7501766
Email: servmonitor@zolter.com.pl
www.zolter.com.pl
RUSSIA
Tel: +7 095 961-1111
Tel: 8-800-200-0880
Website: www.philips.ru
TURKEY
Trk Philips Ticaret A.S.
Yukari Dudullu Org.San.Bolgesi
2.Cadde No:22
34776-Umraniye/Istanbul
Tel: (0800)-261 33 02
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UKRAINE
Comel
Shevchenko street 32
UA - 49030 Dnepropetrovsk
Tel: +380 562320045
www.csp-comel.com
Latin America
ANTILLES
Philips Antillana N.V.
Kaminda A.J.E. Kusters 4
Zeelandia, P.O. box 3523-3051
Willemstad, Curacao
Phone: (09)-4612799
Fax : (09)-4612772
ARGENTINA
Philips Antillana N.V.
Vedia 3892 Capital Federal
CP: 1430 Buenos Aires
Phone/Fax: (011)-4544 2047
BRASIL
Philips da Amaznia Ind. Elet. Ltda.
Rua Verbo Divino, 1400-So Paulo-SP
CEP-04719-002
Phones: 11 21210203 -So Paulo & 0800-701-0203-Other Regions without So Paulo City
CHILE
Philips Chilena S.A.
Avenida Santa Maria 0760
P.O. box 2687Santiago de Chile
Phone: (02)-730 2000
Fax : (02)-777 6730
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COLOMBIA
Industrias Philips de Colombia
S.A.-Division de Servicio
CARRERA 15 Nr. 104-33
Bogota, Colombia
Phone:(01)-8000 111001 (toll free)
Fax : (01)-619-4300/619-4104
MEXICO
Consumer Information Centre
Norte 45 No.669
Col. Industrial Vallejo
C.P.02300, -Mexico, D.F.
Phone: (05)-3687788 / 9180050462
Fax : (05)-7284272
PARAGUAY
Av. Rca. Argentina 1780 c/Alfredo Seiferheld
P.O. Box 605
Phone: (595 21) 664 333
Fax: (595 21) 664 336
Customer Desk:
Phone: 009 800 54 1 0004
PERU
Philips Peruana S.A.
Customer Desk
Comandante Espinar 719
Casilla 1841
Limab18
Phone: (01)-2136200
Fax : (01)-2136276
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URUGUAY
Rambla O'Higgins 5303 Montevideo
Uruguay
Phone: (598) 619 66 66
Fax: (598) 619 77 77
Customer Desk:
Phone: 0004054176
VENEZUELA
Industrias Venezolanas Philips S.A.
Apartado Postal 1167
Caracas 1010-A
Phone: (02) 2377575
Fax : (02) 2376420
Canada
CANADA
Philips Electronics Ltd.
281 Hillmount Road
Markham, Ontario L6C 2S3
Phone: (800) 479-6696
Pacific
AUSTRALIA
Philips Consumer Electronics
Consumer Care Center
Level 1, 65 Epping Rd
North Ryde NSW 2113
Phone: 1300 363 391
Fax : +61 2 9947 0063
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NEW ZEALAND
Philips New Zealand Ltd.
Consumer Help Desk
2 Wagener Place, Mt.Albert
P.O. box 1041
Auckland
Phone: 0800 477 999 (toll free)
Fax : 0800 288 588
Asia
BANGLADESH
Philips Service Centre
100 Kazi Nazrul Islam
Avenue Kawran Bazar C/A
Dhaka-1215
Phone: (02)-812909
Fax : (02)-813062
CHINA
SHANGHAI
Rm 1007, Hongyun Building, No. 501 Wuning road,
200063 Shanghai P.R. China
Phone: 4008 800 008
Fax: 21-52710058
HONG KONG
Philips Electronics Hong Kong Limited
Consumer Service
Unit A, 10/F. Park Sun Building
103-107 Wo Yi Hop Road
Kwai Chung, N.T.
Hong Kong
Phone: (852)26199663
Fax: (852)24815847
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INDIA
CALCUTTA
Customer Relation Centre
7 justice Chandra Madhab Road
Calcutta 700 020
MADRAS
Customer Relation Centre
3, Haddows Road
Madras 600 006
NEW DELHI
Customer Relation Centre
68, Shivaji Marg
New Dehli 110 015
INDONESIA
Philips Group of Companies in Indonesia
Consumer Information Centre
Jl.Buncit Raya Kav. 99-100
12510 Jakarta
Phone: (021)-7940040 ext: 2100
Fax : (021)-794 7511 / 794 7539
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KOREA
Philips Korea Ltd.
Philips House
C.P.O. box 3680
260-199, Itaewon-Dong.
Yongsan-Ku, Seoul 140-202
Phone: 080 600 6600 (toll free)
Fax : (02) 709 1210
MALAYSIA
After Market Solutions Sdn Bhd,
Philips Authorised Service Center,
Lot 6, Jalan 225, Section 51A,
46100 Petaling Jaya,
Selangor Darul Ehsan,
Malaysia.
Phone: (603)-7954 9691/7956 3695
Fax: (603)-7954 8504
Customer Careline: 1800-880-180
PAKISTAN
Philips Consumer Service
Mubarak manzil,
39, Garden Road, Saddar,
Karachi-74400
Tel: (9221) 2737411-16
Fax: (9221) 2721167
E-mail: care@philips.com
Website: www.philips.com.pk
PHILIPPINES
PHILIPS ELECTRONICS & LIGHTING, INC.
Consumer Electronics
48F PBCOM tower
6795 Ayala Avenue cor VA Rufino St.
Salcedo Village
1227 Makati City, PHILS
Phone: (02)-888 0572, Domestic Toll Free: 1-800-10-PHILIPS or 1-800-10-744 5477
Fax: (02)-888 0571
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SINGAPORE
Accord Customer Care Solutions Ltd
Authorized Philips Service Center
Consumer Service
620A Lorong 1 Toa Rayoh
Singapore 319762
Tel: +65 6882 3999
Fax: +65 6250 8037
TAIWAN
Philips Taiwan Ltd.
Consumer Information Centre
13F, No. 3-1 Yuan Qu St., Nan Gang Dist.,
Taipei 115, Taiwan
Phone: 0800-231-099
Fax : (02)-3789-2641
THAILAND
Philips Electronics (Thailand) Ltd.
26-28th floor, Thai Summit Tower
1768 New Petchburi Road
Khwaeng Bangkapi, Khet Huaykhwang
Bangkok10320 Thailand
Tel: (66)2-6528652
E-mail: cic Thai@philips.com
Africa
MOROCCO
Philips Electronique Maroc
304,BD Mohamed V
Casablanca
Phone: (02)-302992
Fax : (02)-303446
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SOUTH AFRICA
PHILIPS SA (PTY) LTD
Customer Care Center
195 Main Road
Martindale, Johannesburg
P.O. box 58088
Newville 2114
Telephone: +27 (0) 11 471 5194
Fax: +27 (0) 11 471 5123
E-mail: phonecare.za@philips.com
Middle East
DUBAI
Philips Middle East B.V.
Consumer Information Centre
P.O.Box 7785
DUBAI
Phone: (04)-335 3666
Fax : (04)-335 3999
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