REMINDER: Map Updates Website Registration

Dear valued MARBELLA Customer,

HAPPY NEW YEAR!
On behalf of Maka Technologies Group of companies, we thank you for your continuous support in
Marbella GPS, our latest Marbella In-dash Camera (LX3/LX5) series, Curve Prestige 100 Full HD
Action Camera and MaxPower 6000/9900mAh Portable Jump Starter
We wish to highlight that registration at the website shown on the device during the screen
start-up is NOT recommended. Updates done through the said website may cause malfunction
to your device.
We strongly advise user to update all future maps at http://sg.makagps.com/mapupdate for an
accurate and stable device condition.
Please be reminded to submit your warranty via http://www.makagps.com/warranty for the latest map
update.
For further information, please call our Marbella Hotline* at your respective region. To keep up with
the latest news, please LIKE US on Facebook page at http://www.facebook.com/makagps (SG) or
http://www.facebook.com/marbellamalaysia (MY) or you may visit www.makagps.com for further
details.

Yours Sincerely,

The Support Team

Maka Technologies Group
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GALACTIO SOFTWARE/MAP UPDATE RELEASE

Date: 24 Feb 2016

GALACTIO V8.15.00.39 January 2016 Map Update Release

Enhanced navigation features brought to you by GALACTIO

Key Benefits using GALACTIO V8.15.00.39 software

Prayer Direction Interface

Multi-point Route Journey Planner
Set your prayer timing alert/reminder with Qibla direction
Improvement on Pause and Go interface to reduce delay on low speed processor GPS unit
Routing improvement in Singapore/Malaysia/Indonesia/Brunei/Thailand
Latest Touch n Go Data and pricing update in Malaysia
Latest Toll Fees data and pricing updated in Malaysia
Toll Cost announcement at start of the Navigation using TTS selected voice
Telephone Search (Commercial listing with limited entries in Singapore only)
Prayer Timing list covers the entire states in Malaysia
Voice instruction in background (Off by Default)
Auto-switch Navigation Screen after inactive for 1 minute (Off by Default)
Configurable Guidance Frequency
Highway Interchange Information
Configuration Guidance Frequency

Updated Map Data

Latest January 2016 Singapore SLA Map with Marina Coastal Expressway (MCE) changes
Latest Marina Costal Expressway changes and SLE/CTE changes
Latest Nov 2015 Malfreemaps (MFM) Singapore & Peninsula (West) Malaysia Maps,
Latest Nov 2015 East Malaysia and Brunei Maps
Latest Nov 2015 Thailand Maps
Complimentary Australia/New Zealand/Philippine Maps* Please click here to learn how to
install the complimentary maps.

*NOTE: You can only install the additional 3 countries after you have completed this upgrade successfully. Always ensure
you have sufficient memory space before this installation. Internal memory users, please ensure there is NO Multimedia file
inside your memory. SD Card users, please reserve at least 3.6GB if you wish to install all 3 maps.

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WHO SHOULD DO THIS SOFTWARE UPGRADE?

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Please only upgrade the below link if:

1. You MAY UPGRADE if you are using Galactio Navigation Software.
2. DO NOT UPGRADE if you are using Mapking or Papago software.
Note: For Mapking or Papago users, your GPS will no longer be operable after this upgrade. Please kindly
drop by our service centre to do a mandatory hardware upgrade for any future update.

3. DO NOT UPGRADE if you are seeing a Galactio interface on your start-up screen as
below: This applies to earlier Galactio users+

+This upgrade action might not be successful if you are using earlier Galactio navigation software as shown
on top. Users might not be able to retrieve a patchable license data file. Please visit our service centre to
determinate your GPS version.

5. Galactio is locally developed navigation software. Marbella GPS is the licensee of

Galactio software authorised by Quantum Inventions Pte. Ltd.

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RECORD/NOTE DOWN YOUR LICENSE KEY NUMBER

It is important for user to know what is the license key number for their gps. This
license file contains important licensing that is used to configure your GPS and
run the navigation software.
After collecting the license key number, you can request a license key file from
us at backup@makagps.com during troubleshooting.

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Step 1 Click on Setting

Step 2 Click on Next

Step 3 Click on NavIQ

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Step 4 The highlighted area will be your device license key number. Kindly note down
your device ID number stated here
Please record your DEVICE ID/ UUID number.

Step 5 You may choose to email us your DEVICE ID/UUID number to

backup@makagps.com with the Subject: License Key Required
(YOUR DEVICE ID NUMBER) to keep a backup of your license
key file at your end

Note: Due to the festive season, kindly take note that this process will require minimum 7
working days before we can email the license key back to you. The process can only be
carried by Marbella Authorised Service Professional (MASP) in a secure environment. MASP
will need longer time to process your request.
Even though we have a fleet of MASP that is attending calls for our global users 24hours/7
days, but only our selected authorized MASP could expedite and process your requirements
during this period.

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GALACTIO V8.15.00.39 January 2016 Map Download

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MARBELLA V8.15.00.39 JANUARY 2016 UPDATE STARTS FROM HERE

Please kindly take note of your device ID number before doing this upgrade. Refer to page 5
for retrieve instructions.
Note: For regular users, please follow the instructions given below as there are some changes
in this update. (Starting from Step 9, pp013 onwards) Thank you!

Step 1 Check the left side of your GPS to find out if the maps are running on internal
memory or *MicroSD Card.
*In any case if you do find a microSD card inserted in your device, unmount it from your GPS and try navigating.
Choose the links under For MicroSD Card Users if your GPS does not work after the microSD card has
been removed.

Step 2 Check your model and select the link accordingly

Download Hyperlink
FOR INTERNAL MEMORY USERS
1.

Marbella N32/N52/N53/iNav/Geomate series users please click to download link below

http://bitly.com/IM_Jan2016

2.

Marbella N72/uNav series users please click to download link below

http://bitly.com/IM_FHD_Jan2016

*FOR MICRO SD CARD USERS

1.

Marbella N32/N52/N53/iNav/Geomate Micro-SD card Users

http://bitly.com/SD_Jan2016

2.

Marbella N72/uNav series Micro-SD card Users

http://bitly.com/SD_FHD_Jan2016

3.

Marbella M990+ Micro-SD card Users^

http://bitly.com/990_Jan2016

^Important Note: TMC Services will no longer be applicable since majority of the users choose not to renew this
service. You MUST BE agreeable to forgo your TMC feature before you do this upgrade. TMC will no longer be
able to work once you do this update.

OUR MAP UPDATE PROCEDURE AND STEPS ARE THE SAME AS OUR SEPTEMBER
201 RELEASE AND HENCE SOME SCREEN SHOTs BELOW ARE ONLY FOR
ILLUSTRATION PURPOSES.

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Step 2 Click on Download

Step 3 Click on

and select Save As (Internet Explorer Users)

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Step 4 Choose Desktop location to save your file and click on Save

Step 5 File start downloading. Please be patient with the long downloads
(Download speed may vary subject to your internet speed)

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Step 6 Once the banner shows that download has been completed, click on Open
Folder

Step 7
(I)

Select the file to unzip and right click on the mouse double click to unzip your file.

(II)

Mouse over your unzip program, for example below, it will be *.ZIP

(III) Click on Extract to Folder (YOUR GPS MODEL) Jan 2016 Map Updates

Pl
Please click here if you do not have a WinZip or Unzip similar program

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Step 8 Extracting in progress

Step 9 Once you have successfully unzipped your folder. Plug in the Marbella GPS
with USB cable to PC.
Note: Please make sure the power of your GPS is OFF before plugging in to your PC

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Step 10 On your computers desktop and double click on the folder that you had
unzipped (**Picture below is for illustration purposes, the actual name should vary
depend on the current update month)

Step 11
(I)

For WINDOWS VISTA/7 & later Version Double click on Galactio_Updater.exe

(II)

For WINDOWS XP USER Double click on Galactio_Updater_XP.exe

(III)

For MACBOOK USER Double click on Galactio Updater_Mac.app

Note: Favorites will be automatically backup on its own. Hence, no backup is required

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Step 12 Click on RUN

Step 13
(I)

Click on Auto Detect

(II)

Click on Update Now

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Step 14 Click on OK

Step 15 Updating in progress, please kindly wait. It will take about 40 minutes
(maximum) to complete the whole update

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Step 16 Once the message Device updated successfully appears, click on OK

Step 17 Congratulations, you have completed the update. Kindly unplug your GPS
from your PC

Note: In any case if you face any issue with the update, please call our Hotline at (65)
6100 1239 (Singapore) or (07) 361 2083 / (03) 8066 7083 (Malaysia). Alternatively please
email us at backup@makagps.com or refer to page 19 to troubleshoot
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How to check your upgrade completion?

Step1 Click on Setting

Step2 Click on Maps

Step3 You should see the exact details as shown above.

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Troubleshooting Page
No
1

Fault
Unable to
synchronize
the GPS with
the computer

Error Message

Possible Causes

Device not found!!

Make sure that the device
is connected in USB Mass
Storage Mode

GPS was not shut

down properly

Solutions
Shut down your
GPS before
proceeding with
step 11 on page
14

Actions
1) Unplug the USB cable out from
your GPS
2) Exit the navigation software
-

Click on Setting

Click on Next twice

Click on Exit

Click on Ok to confirm

3) Switch Off your GPS

4) Plug in the USB cable to the
GPS again
5) On your computer, click in
(I) For WINDOWS USER
Double click on
Galactio_Updater_XP.exe
(II) For MACBOOK USER
Double click on
Galactio_Updater.exe
6) Click on Refresh
7) Click on Auto Detect
8) Click on Update Now
USB Setting was
set to the wrong
mode

Make sure that

USB Setting is set
to USB Mass
Storage Mode

1) Exit the navigation software

-

Click on Setting

Click on Next twice

Click on Exit

Click on Ok to confirm

2) Click on Setting on the main IU

This update package is

not for your device model.
Please click OK to stop
the updating.

Click on Arrow located at

the bottom right hand side

Click on USB icon

Select Mass Storage

USB cable might

be faulty

Try out a another

USB cable

Kindly follow the instructions on

page 14

You have selected

the wrong link to
download your
package

Determine your
GPS model before
clicking on any
links given on
page 9

You may determine your model

number at the top right hand side of
your GPS. In any case if you are
unsure, kindly contact us at (65)
6100 1239.

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No

Fault

Unable to run
the navigation
software
on
the GPS

Error Message
Set GPS Path
Cant find the GPS
program! Please set
GPS path in File
Manage!

Possible Causes

Solutions

GPS path has

been reset during
the update

Set the correct

GPS path

are shown on your GPS

screen

No valid device license

found. Please download
the license file from
www.galactio.com.
Device ID:
XXXXXXXXXX is shown
on your GPS screen

Your Marbella
device may not
be using Galactio
software before
this update

You are required

to do a mandatory
hardware
upgrade at our
service centre at
a fee of S$39.90
or RM80.00

Actions
On your GPS main UI
Note: For Geomate 500S, uNav,
uNav HD5, uNav HD7 users, please
skip step 1 and 2.
1)

Click on System

2)

Click on Arrow located at the

bottom right hand side

3)

Click on GPS Path

4)

Select NandFlash\

5)

Select NavIQ\

6)

Select NavIQ.exe

7)

Click on GPS path button

located at the bottom right
hand side

8)

Click on the Tick button

9)

Click on X for 4 times till it

resume back to the main UI

Our Service Centre are located at:

Singapore
Maka GPS Technologies Pte Ltd
2 Alexandra Rd, Delta House,
#02-Check03, S'159919
Contact: (65) 6276 0889
Malaysia
Johor
Maka GPS Technologies Sdn Bhd
No 23-01 Jalan Adda 3/1,
Taman Adda Heights
Johor Bahru, Malaysia 81100
Contact: (07) 361 2083
Kuala Lumpur
Maka GPS Technologies (KL) Sdn
Bhd
No 28-02D Jalan Puteri 1/2,
Bandar Puteri
Puchong, Selangor Malaysia 47100
Contact: (03) 8066 7083

Your license file is

missing from the
package

Please send your

device ID number
to us to recovery
your device.

Copy down the device ID number

shown on the screen and send a
request for license file at:
backup@makagps.com
Alternatively, you send us a private
message on facebook at:
www.facebook.com/makagps (SG)
www.facebook.com/marbellamalaysia
(MY)

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UPGRADING LOCATION - SINGAPORE

UPGRADING LOCATION JOHOR (MY)

Maka GPS Technologies Pte. Ltd.

Maka GPS Technologies Sdn. Bhd.

2 Alexandra Road

No. 23-01 Jalan Adda 3/1

#02-03

Taman Adda Heights

Delta House

Johor Bahru

Singapore 159919

Malaysia 81100

Contact: (65) 6100 1239

Contact: (07) 361 2083

Operating Hours:

Operating Hours:

Monday - Friday (closed Sat & Sun)

Monday - Friday (Closed Sat & Sun)

9am 6pm Closed: 12pm 0130pm

9am 6pm Closed: 12pm 0130pm

UPGRADING LOCATION KUALA LUMPUR (MY)

Maka GPS Technologies (KL) Sdn. Bhd.
No. 28-2D Jalan Puteri 1/2.
Bandar Puteri
Puchong
Malaysia 47100
Contact (03) 8066 7083
Operating Hours:
Monday - Friday (Closed Sat & Sun)
9am 6pm Closed: 12pm 0130pm

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