Rajasekhar

SCCM Admin
E-Mail: sekhar.r474@gmail.com
Contact No.: +91-8790337766.

Experience Summary:
An insightful team player with 4+ years of IT technical experience, inclusive of around 3+ years of experience
in SCCM 2007 and SCCM 2012. Currently working with HP Global Center and having assigned the role of SCCM
Admin.
Having good hands on experience on SCCM 2007 and SCCM 2012 Client Push installation, Software
Distribution, Reporting Patching, OS deployment and good in Troubleshooting. Experienced in Scripting
Languages like VB Scripting, Wise Scripting and Batch Scripting for solutions.

Organizational Experience:

Working as a SCCM Admin in HP Global Center, Malaysia from November 2015 to till date
Worked as a SCCM Admin in IBM India Pvt. Ltd, Hyderabad from Sept 2013 to Oct 2015
Worked as a System Engineer in Birla Soft India Pvt. Ltd, Hyderabad from Dec 2011 to Aug 2013.

Technical Expertise:

Skill Name

Version

Exp in Yrs

Last Used

SCCM

2007

2.3

2013

SCCM

2012

1.8

2016

Windows XP

SP1, SP2

2013

Windows 7

SP1, SP2

2.4

2016

Windows 8

0.6

2016

VB Scripting

2016

Batch Scripting

2015

SQL

3.6

2016

Wise Package Studio

Knowledge

2015

Admin Studio

Knowledge

2015

Academic Summary:

B. Tech Specialized in Computer Science in 2010, from JNTU Hyderabad.

Core competencies

Software Distribution via SCCM 2012 and SCCM 2007

Strong skills in SCCM 2007/ SCCM 2012 server installation, configuration & Maintenance.

Good experience in Applications and management in SCCM 2012.

Troubleshooting SCCM client installations.

Specialization in installation and configuration of Windows 2000 and Windows 2003 and Windows 2008
server.

Configuring and maintaining Active Directory Services on windows server 2003 Domain controllers.

Patch management via WSUS

Knowledge on WDS technologies

Designing and implementing SCCM 2007/CM2012 Primary Sites and Secondary sites in the hierarchy.

Analyzing the new features of the recent Service Packs and applying to the SCCM servers.

Configuring Site boundaries and the Distribution points in the hierarchy.

Generating various kinds of reports from SQL Server Database.

Software distribution Creating the collections, MSI Packages & App-V packages, Programs &
Advertisement for Distributing Clients standard applications.

Patch management Patch deployments and testing and also configuration and run through checklist for
any patch deployments. Security & office patches management using SCCM.

Knowledge on Windows system Migration.

Maintain SCCM site systems like Management Point, Server locator Point, Distribution Point, PXE Service
Point, State Migration Point, etc.

Backup and Restore of SCCM Site and SQL Database.

Monitoring the health state of all SCCM Servers & services running on those servers.

Generating the Weekly & Monthly asset report of all the systems using SCCM.

Outlook express, Microsoft Outlook mail configurations.

WSUS configure and maintenance in server 2008.

WDS configure and deploy the window 7, server2008

Trouble shooting patches issues.

Install& create virtual machines in VMware workstations.

Troubleshooting server related issues.

Troubleshooting Package distribution issues to the DPs

Experience on Ticket assignment to team members as per SLA

Ensure Tickets should be closed as per SLA

Experience on HP Service Manager 9 tool for ITIL framework.

Projects Handled:
Project#1:
Name
Client
Role
Environment
Duration

:
:
:
:
:

Nokia
Nokia France
SR System Engineer
SCCM 2012,
November 2015 to till date.

Description:
Nokia Corporation is a Finnish multinational communications and information technology company, Nokia
Technologies develops and licenses innovations and the Nokia brand Nokia Technologies consists of an
advanced development team. The development is done in wide areas from imaging, sensing, wireless
connectivity, power management and advanced materials.
Other areas are the expansion of IP licensing program. Nokia Technologies also provides public participation in
its development through a program Invent with Nokia. Nokia Networks (previously known as Nokia Siemens
Networks (NSN) and Nokia Solutions and Networks (NSN)) is a multinational data networking and
telecommunications equipment company Headquartered in Espoo, Finland. It is the world's fourth-largest
telecoms equipment manufacturer measured by 2011 revenues (after Ericsson, Huawei and Alcatel-Lucent).
It has operations in around 150 countries.
Responsibilities:

Software Distribution and Patch Deployment Process

Configuration of Site System roles on Site Servers.

Deployment and configuration of client agents

Taking Reports like Hardware inventory and Software inventory reports

Manage the users in Outlook Express and Microsoft Outlook

Daily and Monthly client remediation activity.

Monitoring the health state of all SCCM Servers & services running on those

Ensure Tickets should be closed as per SLA

Experience on HP Service Manager 9 tool for ITIL framework.

Experience on Ticket assignment to team members as per SLA

Troubleshooting client installations and software distribution issues.

Checking the Server side log files and Client side log files for troubleshooting the issues

Creating the collections on basis of deployment requirements

Creating the Package Programs on the SCCM site server

Advertising the packages into Client machines in the hierarchy

Project #: 2
Company
Environment
Role

: IBM India Pvt. Ltd.

Project Description: To make software installations and hardware updates, Vendor defines an automatic
procedure for the installation of the operating system on a new or updated PC. The goal is to Having a uniform
worldwide installation standard, including a single point of source and change management.
A standardized hardware and software environment is defined worldwide. The hardware vendors are Compaq
and Dell and the supported operating systems are Windows 2000 and Windows XP.
The approach is that any support staff worldwide can setup a GenRe Standard-PC
without the knowledge of any internals. This means also that the installation process has to be available in
every location. To achieve this, Vendor provides a distribution procedure to bring the necessary files (sources,
scripts, programs) to every installation server in the branch locations.

Responsibilities:

Installation, Configuring & troubleshooting SCCM 2012

Troubleshooting the site systems and SCCM 2012 console

Microsoft patches Deployments in SCCM 2012

Creating collections and packages for Software distribution and Patch management.

Performing daily Health Check for SCCM 2012 environment

Deploying the applications with Software Distribution

Custom Reporting as per requirements

Backup and Restore of SCCM Site and SQL Database.

Creating Site boundaries & good knowledge in creating & Designing SCCM Architecture

Configuring Site boundaries and the Distribution points in the hierarchy.

Monitors customer compliance to ensure that the product is fully deployed and functioning

Trouble shooting patches issues.

Performs system administration, including the creation of collections, advertisements and basic reporting

Generating weekly, Periodically & Monthly reports regarding Company Assets (Hardware & Software
inventory)

Good in troubleshooting in all areas and roles of SCCM

Involved in document creation for internal and external use.

Having experience in communicating with the clients directly for any assistance.

Providing timely information and guidance for wintel and Desk side support team to carry out the daily
operation smoothly

Responsibility is to monitor and ensure that any fault reported, should be resolved within the SLA and
ensure that the troubleshooting by team as in the right direction.

Work as an escalation point for any prolonged outage, and filter as many calls as possible so as to reduce
the load of higher escalation points.

Conduct review meets with all the international carriers to smooth coordination between the organizations
on troubleshooting aspect.

Project #: 3
Company
Environment
Role

: Birla Soft India Pvt. Ltd.

Description: packages for multiple environments like Windows XP, Windows 07 and Windows vista. All the
packages, which are created, should meet the client standards and requirements. Once the repackaging has
done, we send it to the testing department. Once the package is ready, we will set the RDP link to client asking
him to test the package. Once client does testing, we will push the application to production servers and
distribution points based on the change request, which will submit, by the client.

Responsibilities:

Analyzing the Requirements from the client ,Installing the basic OS and the supporting software as per the
guidelines of the organization

Installation, Configuring & troubleshooting SCCM 2007

Installing Primary and Secondary Sites SCCM 2007

Configuring all roles for Primary and Secondary Sites SCCM 2007

Backup and Restore of SCCM 2007 Site and SQL Database.

Creating collections and packages for Software distribution and Patch management.

Custom reporting

Performing daily Health Check for SCCM 2007 environment.

Patch management for workstations and Servers

Created queries for reports, collections and inventory

Created internal and external documents.

Monitoring the health state of all SCCM Servers & services running on those servers.

Generating the Weekly & Monthly asset report of all the systems using SCCM.

Outlook express, Microsoft Outlook mail configurations.

WSUS configure and maintenance in server 2008.

Sequenced application will be tested in the regions of XP, WIN 7.

Publish the virtualized applications and packages using SCCM.

Performed custom actions using VB Script as per enterprise requirements.

Performing Quality analysis for the Applications packaged using MSI Technology.

Providing timely information and guidance for wintel and Desk side support team to carry out the daily
operation smoothly

Responsibility is to monitor and ensure that any fault reported, should be resolved within the SLA and
ensure that the troubleshooting by team as in the right direction.

Work as an escalation point for any prolonged outage, and filter as many calls as possible so as to reduce
the load of higher escalation points.

Conduct review meets with all the international carriers to smooth coordination between the organizations
on troubleshooting aspect.

( Rajasekhar S)