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    Resume Everhart 11 16

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    Patricia Everhart seeks a full-time position in academic advising. She has over 13 years of experience in administrative roles at Penn State, most recently as an Administrative Support Coordinator for the School of Labor and Employment Relations. She holds both bachelor's and master's degrees from Penn State. Her skills include multi-tasking, customer service, leadership, technology proficiency, and event planning.

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    Resume Everhart 11 16

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    87 views3 pages
    Patricia Everhart seeks a full-time position in academic advising. She has over 13 years of experience in administrative roles at Penn State, most recently as an Administrative Support Coordinator for the School of Labor and Employment Relations. She holds both bachelor's and master's degrees from Penn State. Her skills include multi-tasking, customer service, leadership, technology proficiency, and event planning.

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    Patricia Everhart seeks a full-time position in academic advising. She has over 13 years of experience in administrative roles at Penn State, most recently as an Administrative Support Coordinator for the School of Labor and Employment Relations. She holds both bachelor's and master's degrees from Penn State. Her skills include multi-tasking, customer service, leadership, technology proficiency, and event planning.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    87 views3 pages

    Resume Everhart 11 16

    Uploaded by

    api-263193121
    Patricia Everhart seeks a full-time position in academic advising. She has over 13 years of experience in administrative roles at Penn State, most recently as an Administrative Support Coordinator for the School of Labor and Employment Relations. She holds both bachelor's and master's degrees from Penn State. Her skills include multi-tasking, customer service, leadership, technology proficiency, and event planning.

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    Patricia A.

    Everhart
    Home Address
    626 Matilda Ave
    Lemont, PA 16851
    (814) 441-1999

    Work Address
    506 Keller Building
    University Park, PA 16802
    (814) 865-0747
    pxm205@psu.edu

    OBJECTIVE:

    To obtain a full-time position in academic advising

    EDUCATION:

    Bachelor of Science in Management, August 2001


    The Pennsylvania State University
    GPA 3.44
    Master of Education in Higher Education (Expected December 2016)
    The Pennsylvania State University
    GPA 4.00

    EXPERIENCE:

    The Pennsylvania State University


    School of Labor and Employment Relations
    Administrative Support Coordinator 5

    April 2013-Present
    University Park, PA

    Supervise administrative functions and maintenance of budgets totaling over $3M


    Analyze and resolve complex personnel or work unit problems; take corrective
    action
    Interview, hire, train, and evaluate staff in the School, including annual performance
    reviews
    Interpret, communicate, and administer policies; act as a liaison to resolve issues
    related to policies; implement changes in policy and procedures
    Oversee HR and salary related paperwork and processing of all School employees
    Determine workload and priorities, and delegate duties
    Coordinate schedule and teaching assignments
    Assist with program development initiatives by contributing ideas for revenue
    productions and process improvements
    Develop and maintain working relationships with alumni, donors, university officials

    The Pennsylvania State University


    September 2009 - April 2013
    Department of Labor Studies and Employment Relations University Park, PA
    LER/HRER Program Coordinator

    Fielded prospective applicant questions regarding the on-line MPS in HRER


    graduate program and BS/BA LER programs
    Supervised the admission process of the on-line MPS in HRER program
    Provided on-going orientation to on-line students (including familiarity with
    ANGEL, E-Lion, Web-Mail, and MBS textbook ordering)
    Advised current on-line students regarding their coursework
    Acted as curricular liaison with college and university level committees
    Contributed ideas to revenue production initiatives and process improvements
    Collaborated with Department Head and team members to forecast scheduling and
    enrollment needs for the department
    Developed, coordinated, and implemented the Professional Development Series
    which enhances our on-line students experience by making them feel more
    connected to the Penn State Community

    Pennsylvania State University


    Department of African & African American Studies,

    July 2008 - September 2009


    University Park, PA

    Department of Womens Studies, and Department of


    Labor Studies and Employment Relations
    Graduate Program Staff Assistant
    Collaborated with Department Heads and team members to forecast scheduling and
    enrollment needs for the department
    Fielded prospective applicant questions regarding resident and on-line graduate
    programs
    Recorded and monitored graduate enrollment
    Organized annual orientation for resident graduate students
    Oversaw the admissions process of three graduate programs (Womens Studies Dual
    Degree, in residence MS in HRER, and on-line MPS in HRER)
    Provided on-going orientation to on-line graduate students (including familiarity
    with ANGEL, E-Lion, Web-Mail, and MBS textbook ordering)
    Prepared and processed Graduate Assistantship appointments (resident students)
    Collaborated with the department heads and graduate committees to ensure
    application decision deadlines were met
    Fielded questions from current resident and on-line graduate students
    Communicated with the Graduate School , International Student Services, and
    program applicants regarding committee decisions
    Maintained all three departments websites
    Assisted faculty and students from all three departments as needed
    Dix Honda Company
    August 2007 July 2008
    Finance Manager
    State College, PA
    Counseled customers on various financing options
    Secured financing through third party finance companies for individuals purchasing
    or leasing a vehicle
    Identified customer needs and sales opportunities
    Processed finance and title paperwork for every vehicle sold
    Ensured customer satisfaction and confidentiality
    Nittany Bank
    October 2005 August 2007
    Branch Manager
    State College, PA
    Supervised branch operations
    Trained and evaluated bank employees
    Guided branch through acquisition and successful conversion to new computer
    system
    Motivated employees to deliver outstanding customer service in order to exceed
    customer expectations
    Identified customer needs and sales opportunities
    Resolved customer complaints and concerns
    Organized and participated in community services and activities (Blood Drives,
    Kids Care Fair, Chefs on Stage Committee)
    Nittany Bank
    January 2003 October 2005
    Personal Banking Representative
    State College, PA
    Ensured customer satisfaction and confidentiality
    Counseled clients on deposit products and consumer loan products
    Opened and maintained deposit accounts
    Processed and closed loans, including underwriting
    Managed the vault for the entire branch, including the ordering and selling of
    currency
    SKILLS:

    Multi-tasks effectively in a fast paced environment


    Listens, learns, and applies new information quickly

    REFERENCES:

    Demonstrates attention to detail and follow through


    Interacts comfortably with a diverse range of people
    Resolves customer complaints and concerns successfully
    Works effectively and cooperatively in team environments
    Displays exceptional leadership and supervisory qualities and abilities acquired
    through work experience and professional development
    Applies high level of technological knowledge in work tasks: IBIS, ISIS, eSteward,
    Excel, Data Warehouse, etc.
    Seeks continuous professional growth
    Utilizes leadership and technology skills to organize, facilitate, and moderate
    webinars
    Demonstrates excellent organizational and multi-tasking skills during the planning
    and execution of School events: Bi-annual Alumni Events, One-Week Summer
    Course, Labor Leadership Institute, Academy of Human Capital Development
    Workshops

    Available upon request

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