User Guide Dell Optiplex 7010
User Guide Dell Optiplex 7010
User Guide Dell Optiplex 7010
Owner's Manual
Contents
1 Working on Your Computer....................................................................................................... 5
Before Working Inside Your Computer.....................................................................................................................5
Turning Off Your Computer....................................................................................................................................... 6
After Working Inside Your Computer........................................................................................................................6
3 System Setup............................................................................................................................. 37
Boot Sequence....................................................................................................................................................... 37
Navigation Keys......................................................................................................................................................37
System Setup Options.............................................................................................................................................38
Updating the BIOS ................................................................................................................................................. 46
Jumper Settings......................................................................................................................................................46
System and Setup Password..................................................................................................................................46
Assigning a System Password and Setup Password...................................................................................... 47
Deleting or Changing an Existing System and/or Setup Password..................................................................47
Disabling a System Password..........................................................................................................................48
4 Diagnostics.................................................................................................................................49
Enhanced Pre-Boot System Assessment (ePSA) Diagnostics...............................................................................49
6 Specifications............................................................................................................................ 57
7 Contacting Dell ......................................................................................................................... 65
You have read the safety information that shipped with your computer.
A component can be replaced or--if purchased separately--installed by performing the removal procedure in
reverse order.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For
additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/
regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically
touching an unpainted metal surface, such as a connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a
card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its
pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some
cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs
before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any
connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
To avoid damaging your computer, perform the following steps before you begin working inside the computer.
1.
Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
2.
3.
4.
Disconnect your computer and all attached devices from their electrical outlets.
5.
Press and hold the power button while the computer is unplugged to ground the system board.
6.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal
surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal
surface to dissipate static electricity, which could harm internal components.
In Windows 8:
*
Using a mouse:
a. Point to upper-right corner of the screen and click Settings.
b. Click the
In Windows 7:
1. Click Start
2. Click the arrow in the lower-right corner of the Start menu as shown below, and then click Shut
Down..
2.
Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not
automatically turn off when you shut down your operating system, press and hold the power button for about 6
seconds to turn them off.
2.
3.
Connect your computer and all attached devices to their electrical outlets.
4.
5.
If required, verify that the computer works correctly by running the Dell Diagnostics.
This section provides detailed information on how to remove or install the components from your computer.
Recommended Tools
The procedures in this document may require the following tools:
Phillips screwdriver
2.
Pull up the cover release latch, and lift the cover upwards to remove it from the computer.
Align the cover along its tabs on the chassis of the computer.
2.
3.
2.
3.
Press the clip inwards to release and gently pull the intrusion cable from system board.
4.
Slide the intrusion switch toward the bottom of the chassis and remove it from the computer.
Insert the intrusion switch into its place in the chassis rear and slide it towards the top to secure it.
2.
3.
4.
2.
3.
Remove the screws that secure the antenna puck to the computer. Pull the antenna puck from the computer.
4.
5.
Lift and remove the WLAN card from the connector on the system board.
Insert the WLAN card into the connector on the system board and press down until it is securely in place.
2.
3.
Place the antenna puck on the connector and tighten the screws that secure it to the computer.
4.
5.
2.
10
3.
Gently pry the front panel retention clips away from the chassis located at the edge of front panel.
4.
Rotate the front panel away from the computer to release the hooks on the opposite edge of the panel from the
chassis.
11
Insert the hooks along the bottom edge of the front bezel into the slots on the chassis front.
2.
Rotate the bezel toward the computer to engage the front-bezel retention clips until they click into place.
3.
4.
2.
3.
Press the card-retention latch on the inside and pull the latch outwards on the other side.
12
4.
Gently pull the release lever away from the PCIe x16 card until you release the securing tab from the dent in the
card. Then, ease the card up and out of its connector and remove it from the system board.
5.
Insert the expansion card into it's connector on the system board and press down until it is securely in place.
2.
3.
4.
Memory modules of different sizes can be mixed (for example, 2 GB and 4 GB). But, all populated channels must
have identical configurations.
13
NOTE: The memory sockets in your computer may be labeled differently depending on the hardware
configuration. For example, A1, A2 or 1,2,3.
If the quad-rank memory modules are mixed with single or dual-rank modules, the quad-rank modules must be
installed in the sockets with the white release levers.
If memory modules with different speeds are installed, they operate at the speed of the slowest installed
memory modules.
2.
3.
Press down on the memory retaining tabs on each side of the memory modules, and lift the memory modules out of
the connectors on the system board.
Align the notch on the memory-card with the tab in the system-board connector.
2.
Press down on the memory module until the release tabs spring back to secure them in place.
3.
4.
2.
3.
4.
5.
Carefully press the release latch away from the battery to allow the battery to pop up from the socket and lift the
coin-cell battery out of the computer.
14
Place the coin cell battery into its slot on the system board.
2.
Press the coin cell battery downward until the release latch springs back into place and secures it.
3.
4.
5.
2.
3.
Remove the data cable and the power cable from the back of the hard drive.
15
4.
Press both blue securing-bracket tabs inward and lift the hard-drive bracket out of the bay.
5.
Flex the hard-drive bracket and then remove the hard drive from the bracket.
6.
2.
Press both blue securing-bracket tabs inward and slide the hard-drive bracket into the hard-drive bay in the
chassis.
3.
Connect the data cable and power cable to the back of the hard drive.
4.
5.
16
2.
3.
4.
Remove the data cable and the power cable from the back of the optical drive.
5.
Slide down and hold the optical drive latch to unlock the optical drive and pull the optical drive out of the computer.
17
6.
Push the optical drive from the front toward the back of the computer till it is secured by the optical-drive latch.
2.
Connect the data cable and power cable to the back of the optical drive.
3.
Install:
a) front bezel
b) cover
4.
2.
3.
Disconnect and release the speaker cable from the system board.
18
4.
Press down the speaker-securing tab and slide the speaker upwards to remove.
2.
Thread the speaker cable into the chassis clip and connect the speaker cable to the system board.
3.
4.
2.
19
3.
Release and disconnect the power cable from the optical drive(s).
4.
Disconnect the power cable from the hard drive(s) and release it from the clip. Disconnect the 24pin cable from
the system board.
5.
20
6.
Remove the screws that secure the power supply to the back of the computer.
7.
Push in on the blue release tab beside the power supply, and slide the power supply towards the front of the
computer.
8.
21
Place the power supply in the chassis and slide towards the back of the system to secure it.
2.
Use a Phillips screwdriver to tighten the screws securing the power supply to the back of the computer.
3.
4.
5.
6.
Connect the power cables to the hard drive(s) and optical drive(s).
7.
8.
2.
22
3.
Press the plastic clip to release and disconnect the heat-sink cable from the system board.
4.
Use a Phillips screwdriver to loosen the captive screws in diagonal order and lift the heat sink away from the
computer.
2.
Use a Phillips screwdriver to tighten the captive screws in diagonal order to secure the heat-sink assembly to the
system board.
3.
4.
5.
23
2.
3.
4.
Press the release lever down and then move it outward to release it from the retention hook. Lift the processor
cover and remove the processor from the socket, and place it in antistatic bag.
Insert the processor into the processor socket. Ensure the processor is properly seated.
2.
3.
Press the release lever down and then move it inward to secure it with the retention hook.
4.
5.
6.
2.
3.
Press the clip to release and disconnect the system fan cable from the system board.
24
4.
Pry and remove the system fan away from the four grommets securing it to the back of the computer.
2.
Pass the four grommets through the chassis and slide outward along the groove to secure in place.
3.
4.
5.
2.
25
3.
4.
26
5.
Gently press the tabs from both sides to release and remove the thermal sensor away from the chassis.
2.
3.
4.
5.
2.
Remove the:
a) cover
27
b) front bezel
c) optical drive
3.
Press in to release and remove the power-switch cable from the system board.
4.
5.
Press the clips on both side of the power switch to release it from the chassis and pull the power switch out of the
computer.
28
6.
Slide the power switch along with its cable out through the front of the computer.
2.
3.
4.
5.
Install the:
a) optical drive
b) front bezel
c) cover
6.
2.
3.
29
4.
Disconnect the I/O panel and FlyWire cable from the system board.
5.
Unthread and release the I/O Panel and FlyWire cable from the clip on the computer.
6.
Remove the screw that secures the I/O panel to the computer.
30
7.
Slide the I/O panel towards the left of the computer to release it and pull the I/O panel along with its cable out of the
computer.
Insert the I/O panel into the slot on the chassis front.
2.
Slide the I/O panel towards the right of the computer to secure to the chassis.
3.
Use a Phillips screwdriver to tighten the single screw securing the I/O panel to the chassis.
4.
Thread the I/O panel and FlyWire cables into the chassis clip.
5.
Connect the I/O panel and FlyWire cables to the system board.
6.
7.
8.
2.
Remove the:
a) cover
31
b)
c)
d)
e)
memory
expansion card(s)
heat sink
processor
3.
4.
Remove the screws that secure the system board to the computer.
5.
32
6.
Carefully tilt the system board to 45degrees, and then lift the system board out of the computer.
33
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
Align the system board to the port connectors on the rear of the chassis and place the system board in the chassis.
2.
34
3.
4.
Install the:
a)
b)
c)
d)
e)
5.
processor
heat sink
expansion card(s)
memory
cover
35
36
System Setup
System Setup enables you to manage your computer hardware and specify BIOSlevel options. From the System Setup,
you can:
Boot Sequence
Boot Sequence allows you to bypass the System Setupdefined boot device order and boot directly to a specific device
(for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can:
The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot-menu
options are:
STXXXX Drive
NOTE: XXX denotes the SATA drive number.
Optical Drive
Diagnostics
NOTE: Choosing Diagnostics, will display the ePSA diagnostics screen.
The boot sequence screen also displays the option to access the System Setup screen.
Navigation Keys
The following table displays the system setup navigation keys.
NOTE: For most of the system setup options, changes that you make are recorded but do not take effect until you
restart the system.
Table 1. Navigation Keys
Keys
Navigation
Up arrow
Down arrow
37
Keys
Navigation
<Enter>
Allows you to select a value in the selected field (if applicable) or follow the link in the field.
Spacebar
<Tab>
<Esc>
Moves to the previous page till you view the main screen. Pressing <Esc> in the main screen
displays a message that prompts you to save any unsaved changes and restarts the system.
<F1>
Option
Description
System Information
Boot Sequence
Date/Time
38
Allows you to specify the order in which the computer attempts to find an operating
system. The options are:
Diskette drive
ST320LT007-9ZV142 / ST3250312AS
USB Storage Device
CD/DVD/CD-RW Drive
Onboard NIC
Legacy
UEFI
Allows you to set the date and time. The changes to the system date and time takes
effect immediately.
Option
Description
Integrated NIC
Allows you to enable or disable the integrated network card. You can set the
integrated NIC to:
Disabled
Enabled
Enabled w/PXE
Enabled w/ImageServer
NOTE: Depending on the computer and its installed devices, the items listed in
this section may or may not appear.
Serial Port
Allows you to define the serial port settings. You can set the serial port to:
Disabled
COM1
COM2
COM3
COM4
NOTE: The operating system may allocate resources even though the setting is
disabled.
SATA Operation
Allows you to configure the operating mode of the integrated hard drive controller.
Drives
SMART Reporting
SATA-0
SATA-1
SATA-2
SATA-3
This field controls if the hard drive errors for the integrated drives are reported during
system startup. This technology is part of the SMART (Self Monitoring Analysis and
Reporting Technology) specification.
USB Configuration
This field configures the integrated USB controller. If Boot Support is enabled, the
system is allowed to boot any type of USB mass storage devices (HDD, memory key,
floppy).
If USB port is enabled, device attached to this port is enabled and available for
operation system.
If USB port is disabled, the operation system cannot see any device attached to this
port.
The options for USB configuration differ based on the form factors:
39
Option
Description
For Mini-Tower, Desktop, Small Form Factor the options are:
Miscellaneous Devices
Table 4. Security
Option
Description
Admin Password
This field lets you set, change, or delete the administrator (admin) password
(sometimes called the setup password). The admin password enables several
security features.
The drive does not have a password set by default.
System Password
Allows you to set, change, or delete the computer password (previously called the
primary password).
The drive does not have a password set by default.
Allows you to set, change, or delete the password on the computer's internal hard
disk drive (HDD). Successful changes to this password take effect immediately.
The drive does not have a password set by default.
Strong Password
Password Configuration
This field controls the minimum and maximum number of characters allowed for the
admin and system passwords.
40
Option
Description
Password Bypass
Allows you to bypass the System Password and the internal HDD password prompts
during a system restart.
Disabled - Always prompt for the system and internal HDD password when
they are set. This option is disabled by default.
Reboot Bypass - Bypass the password prompts on restarts (warm boots).
NOTE: The system will always prompt for the system and internal HDD
passwords when powered on from the off state (a cold boot). Also, the system
will always prompt for passwords on any module bay HDDs that may be present.
Password Change
Allows you to determine whether changes to the system and hard disk passwords are
permitted when an administrator password is set.
TPM Security
This option lets you control whether the Trusted Platform Module (TPM) in the system
is enabled and visible to the operating system.
TPM Security - This option is disabled by default.
NOTE: Activation, deactivation, and clear options are not affected if you load the
setup program's default values. Changes to this option take effect immediately.
Computrace
This field lets you activate or disable the BIOS module interface of the optional
Computrace Service from Absolute Software.
CPU XD Support
Allows you to enable or disable the execute disable mode of the processor.
Allows you to determine if you access the Option Read Only Memory (OROM)
configuration screens via hotkeys during boot. These settings prevent access to the
Intel RAID (CTRL+I) or Intel Management Engine BIOS Extension (CTRL+P/F12).
Enable - User may enter OROM configuration screens via the hotkey.
One-Time Enable - User can enter the OROM configuration screens via the
hotkeys during the next boot. After the boot, the setting will revert to disabled.
Disable - User can not enter the OROM configuration screens via the hotkey.
Allows you to enable or disable the option to enter setup when an admin password is
set.
41
Option
Description
Disable
Enable
Allows you to manipulate the security key databases only if the system is in Custom
Mode. The Enable Custom Mode option is disabled by default. The options are:
PK
KEK
db
dbx
If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear.
The options are:
Table 6. Performance
Option
Description
Specifies whether the process will have one or all cores enabled. The performance of
some applications will improve with the additional cores.
Intel SpeedStep
C States Control
Intel TurboBoost
Allows you to enable or disable the Intel SpeedStep mode of the processor. This
option is enabled by default.
Allows you to enable or disable the additional processor sleep states. This option is
enabled by default.
Allows you to enable or disable Intel TurboBoost mode of the processor.
42
Disabled - Does not allow the TurboBoost driver to increase the performance
state of the processor above the standard performance.
Enabled - Allows the Intel TurboBoost driver to increase the performance of
the CPU or graphics processor.
Option
Description
Hyper-Thread Control
Option
Description
AC Recovery
Specifies how the computer will respond when AC power is applied after an AC
power loss. You can set the AC Recovery to:
Auto On Time
This option sets the time of the day when you would like the system to turn on
automatically. Time is kept in standard 12-hour format (hour:minutes:seconds). The
startup time can be changed by typing the values in the time and A.M./P.M. fields.
Disabled
Enabled in S5 only
Enabled in S4 and S5
Controls the speed of the system fan. This option is disabled by default.
NOTE: When enabled, the fan runs at full speed.
This option allows you to enable USB devices to wake the computer from standby.
Wake on LAN
This option allows the computer to power up from the off state when triggered by a
special LAN signal. Wake-up from the Standby state is unaffected by this setting and
must be enabled in the operating system. This feature only works when the computer
is connected to AC power supply. The options differ based on the form factor.
Disabled - Does not allow the system to power on by special LAN signals
when it receives a wake-up signal from the LAN or wireless LAN.
LAN Only - Allows the system to be powered on by special LAN signals.
WLAN Only - Allows the system to be powered on by special WLAN signals.
(For Ultra Small Form Factor only)
43
Option
Description
This option lets you block entering to sleep (S3 state) in operating system
environment.
Option
Description
Numlock LED
Specifies if the NumLock function can be enabled when the system boots. This option
is enabled by default.
Keyboard Errors
Specifies whether keyboard related errors are reported when it boots. This option is
enabled by default.
POST Hotkeys
Specifies whether the sign-on screen displays a message, that displays the keystroke
sequence required to enter the BIOS Boot Option Menu.
Option
Description
Virtualization
This option specifies whether a Virtual Machine Monitor (VMM) can utilize the
additional hardware capabilities provided by Intel Virtualization technology.
Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional
hardware capabilities provided by Intel Virtualization technology for direct I/O.
Trusted Execution
Enable Intel Virtualization Technology for Direct I/O - This option is enabled
by default.
This option specifies whether a Measured Virtual Machine Monitor (MVMM) can
utilize the additional hardware capabilities provided by Intel Trusted Execution
technology. The TPM virtualization technology, and Virtualization technology for
direct I/O must be enabled to use this feature.
Option
Description
Service Tag
Asset Tag
Allows you to create a system asset tag if an asset tag is not already set. This option
is not set by default.
44
Option
Description
SERR Messages
Controls the SERR message mechanism. This option is not set by default. Some
graphics cards require that the SERR message mechanism be disabled.
Option
Description
Lookup Method
Static IP
DNS (enabled by default)
NOTE: This field is only relevant when the Integrated NIC control in the System
Configuration group is set to Enabled with ImageServer.
ImageServer IP
Specifies the primary static IP address of the ImageServer with which the client
software communicates. The default IP address is 255.255.255.255.
NOTE: This field is only relevant when the Integrated NIC control in the System
Configuration group is set to Enabled with ImageServer and when Lookup
Method is set to Static IP.
ImageServer Port
Specifies the primary IP port of the ImageServer, which can be used by the client to
communicate. The default IP port is 06910.
NOTE: This field is only relevant when the Integrated NIC control in the System
Configuration group is set to Enabled with ImageServer.
Client DHCP
Static IP
DHCP (enabled by default)
NOTE: This field is only relevant when the Integrated NIC control in the System
Configuration group is set to Enabled with ImageServer.
Client IP
Specifies the static IP address of the client. The default IP address is 255.255.255.255.
NOTE: This field is only relevant when the Integrated NIC control in the System
Configuration group is set to Enabled with ImageServer and when Client DHCP is
set to Static IP.
Client SubnetMask
Specifies the subnet mask of the client. The default setting is 255.255.255.255.
NOTE: This field is only relevant when the Integrated NIC control in the System
Configuration group is set to Enabled with ImageServer and when Client DHCP is
set to Static IP.
Client Gateway
Specifies the gateway IP address for the client. The default setting is 255.255.255.255.
NOTE: This field is only relevant when the Integrated NIC control in the System
Configuration group is set to Enabled with ImageServer and when Client DHCP is
set to Static IP.
License Status
45
Option
Description
BIOS events
Displays the system event log and allows you to clear the log.
Clear Log
2.
Go to dell.com/support.
3.
4.
Enter the Service Tag or Express Service Code and click Submit.
5.
If you are unable to locate or find the Service Tag, click the Product Category of your computer.
6.
7.
Select your computer model and the Product Support page of your computer appears.
8.
9.
On the Drivers and Downloads screen, under the Operating System drop-down list, select BIOS.
10. Identify the latest BIOS file and click Download File.
11. Select your preferred download method in the Please select your download method below window; click Download
File.
The File Download window appears.
12. Click Save to save the file on your computer.
13. Click Run to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
Jumper Settings
To change a jumper setting, pull the plug off its pin(s) and carefully fit it down onto the pin(s) indicated on the system
board. The following table displays the system board jumper settings.
Table 13. Jumper Settings
Jumper
Setting
Description
PSWD
Default
RTCRST
pin 1 and 2
46
Password Type
Description
System password
Setup password
Password that you must enter to access and make changes to the BIOS settings of your
computer.
CAUTION: The password features provide a basic level of security for the data on your computer.
CAUTION: Anyone can access the data stored on your computer if is not locked and left unattended.
NOTE: Your computer is shipped with the system and setup password feature disabled.
In the System BIOS or System Setup screen, select System Security and press <Enter>.
The System Security screen appears.
2.
3.
Select System Password , enter your system password, and press <Enter> or <Tab>.
Use the following guidelines to assign the system password:
Only lower case letters are valid, upper case letters are not allowed.
Only the following special characters are allowed: space, (), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
Type the system password that you entered earlier and click OK.
5.
Select Setup Password, type your system password and press <Enter> or <Tab>.
A message prompts you to re-type the setup password.
6.
Type the setup password that you entered earlier and click OK.
7.
8.
47
To enter the System Setup, press <F2> immediately after a power-on or reboot.
1.
In the System BIOS or System Setup screen, select System Security and press <Enter>.
The System Security screen is displayed.
2.
3.
Select System Password, alter or delete the existing system password and press <Enter> or <Tab>.
4.
Select Setup Password, alter or delete the existing setup password and press <Enter> or <Tab>.
NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you
delete the System and/or Setup password, confirm the deletion when promoted.
5.
6.
Press <Y> to save the changes and exit from the System Setup.
The computer reboots.
2.
3.
4.
5.
6.
Connect the computer to the electrical outlet and power-on the computer.
7.
Power-off the computer and disconnect the power cable from the electrical outlet.
8.
9.
48
Diagnostics
If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical
assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional
equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the
diagnostics results to help you solve the problem.
Repeat tests
Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
View status messages that inform you if tests are completed successfully
View error messages that inform you of problems encountered during testing
CAUTION: Use the system diagnostics to test only your computer. Using this program with other computers may
cause invalid results or error messages.
NOTE: Some tests for specific devices require user interaction. Always ensure that you are present at the
computer terminal when the diagnostic tests are performed.
1.
2.
As the computer boots, press the <F12> key as the Dell logo appears.
3.
4.
If you wish to run a diagnostic test on a specific device, press <Esc> and click Yes to stop the diagnostic test.
5.
Select the device from the left pane and click Run Tests.
6.
49
50
You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the
operation of the computer.
Description
off
off
system is OFF
off
blinking
blinking
off
steady
off
off
steady
system is ON
Description
2,1
2,2
2,3
2, 4
2,5
corrupt BIOS
2,6
2,7
3,1
3,2
3,3
3,4
3,5
3,6
51
Description
3,7
Beep Code
The computer can emit a series of beeps during start-up if the display does not show errors or problems. These series of
beeps, called beep codes, identify various problems. The delay between each beep is 300 ms, the delay between each
set of beeps is 3 sec, and the beep sound lasts 300 ms. After each beep and each set of beeps, the BIOS should detect if
the user presses the power button. If so, BIOS will jump out from looping and execute the normal shutdown process and
power system.
Code
1-3-2
Cause
Memory failure
Error Messages
Error Message
Description
The BIOS found a faulty disk sector or could not find a particular disk sector.
Alert! Previous
attempts at booting
this system have
failed at checkpoint
[nnnn]. For help in
resolving this
problem, please note
this checkpoint and
contact Dell
Technical Support.
The computer failed to complete the boot routine three consecutive times for the same error.
Contact Dell and report the checkpoint code (nnnn) to the support technician
Alert! Security
override Jumper is
installed.
The MFG_MODE jumper has been set and AMT Management features are disabled until it is
removed.
Attachment failed to
respond
The floppy or hard drive controller cannot send data to the associated drive.
Ensure that you have spelled the command correctly, put spaces in the proper place, and used
the correct pathname.
Bad error-correction
code (ECC) on disk
read
Data error
The floppy or hard drive cannot read the data. For the Windows operating system, run the
chkdsk utility to check the file structure of the floppy or hard drive. For any other operating
system, run the appropriate corresponding utility.
52
Error Message
Description
Decreasing available
memory
One or more memory modules may be faulty or improperly seated. Re-install the memory
modules and, if necessary, replace them.
A cable may be loose or the computer configuration information may not match the hardware
configuration.
The floppy disk may be defective or a cable may be loose. If the drive access light turns on, try
a different disk.
Diskette subsystem
reset failed
One or more memory modules may be faulty or improperly seated. Reinstall the memory
modules and, if necessary, replace them.
General failure
The operating system is unable to carry out the command. This message is usually followed by
specific informationfor example, Printer out of paper. Take the appropriate action to resolve
the problem.
Hard-disk drive
configuration error
Hard-disk drive
controller failure
Hard-disk drive
failure
Invalid configuration
information-please
run SETUP program
The computer configuration information does not match the hardware configuration.
Invalid Memory
configuration, please
populate DIMM1
DIMM1 slot does not recognize a memory module. The module should be re-seated or
installed.
Keyboard failure
A memory module may be faulty or improperly seated. Reinstall the memory modules and, if
necessary, replace them.
Memory allocation
error
The software you are attempting to run is conflicting with the operating system, another
program, or a utility.
A memory module may be faulty or improperly seated. Reinstall the memory modules and, if
necessary, replace them.
53
Error Message
Description
Memory double word A memory module may be faulty or improperly seated. Reinstall the memory modules and, if
logic failure at
necessary, replace them.
address, read value
expecting value
Memory odd/even
logic failure at
address, read value
expecting value
A memory module may be faulty or improperly seated. Reinstall the memory modules and, if
necessary, replace them
Memory write/read
failure at address,
read value expecting
value
A memory module may be faulty or improperly seated. Reinstall the memory modules and, if
necessary, replace them.
Memory size in
CMOS invalid
The amount of memory recorded in the computer configuration information does not match the
memory installed in the computer.
Memory tests
terminated by
keystroke
No boot device
available
No boot sector on
hard-disk drive
The floppy disk in drive A does not have a bootable operating system installed on it. Either
replace the floppy disk with one that has a bootable operating system, or remove the floppy
disk from drive A and restart the computer.
The operating system is trying to boot to a floppy disk that does not have a bootable operating
system installed on it. Insert a bootable floppy disk.
The computer encountered a problem while trying to configure one or more cards.
Read fault
The operating system cannot read from the floppy or hard drive, the computer could not find a
particular sector on the disk, or the requested sector is defective.
Requested sector not The operating system cannot read from the floppy or hard drive, the computer could not find a
found
particular sector on the disk, or the requested sector is defective.
Reset failed
The operating system cannot locate a sector on the floppy or hard drive.
Seek error
The operating system cannot find a specific track on the floppy disk or hard drive.
Shutdown failure
Time-of-day clock
stopped
54
Error Message
Description
The time or date stored in System Setup does not match the computer clock.
Unexpected interrupt The keyboard controller may be malfunctioning or a memory module may be loose.
in protected mode
WARNING: Dell's
Disk Monitoring
System has detected
that drive [0/1] on the
[primary/secondary]
EIDE controller is
operating outside of
normal
specifications. It is
advisable to
immediately back up
your data and replace
your hard drive by
calling your support
desk or Dell.
During initial startup, the drive detected possible error conditions. When your computer
finishes booting, immediately back up your data and replace your hard drive (for installation
procedures, see "Adding and Removing Parts" for your computer type). If no replacement drive
is immediately available and the drive is not the only bootable drive, enter System Setup and
change the appropriate drive setting to None. Then remove the drive from the computer.
Write fault
Write fault on
selected drive
55
56
Specifications
NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start
(Start icon) Help and Support, and then select the option to view information about your computer.
Table 15. Processor
Feature
Processor type
Specification
Total Cache
Feature
Specification
Type
DDR3
Speed
1600 MHz
Connectors:
Desktop, Mini-Tower, Small Form Factor
Capacity
Minimum Memory
2 GB
Maximum memory:
Desktop, Mini-Tower, Small Form Factor
32 GB
16 GB
Feature
Integrated
Specification
57
Feature
Specification
Discrete
Feature
Specification
Integrated
Feature
Specification
Integrated
Feature
Specification
System Chipset
DMA Channels
Interrupt Levels
12 MB
Feature
Specification
Bus Type
Bus Speed
PCI Express:
Feature
Specification
PCI:
58
Mini-Tower
Desktop
none
none
Feature
Specification
Desktop
none
PCI-Express x16:
Mini-Tower
Desktop
none
none
Desktop
none
none
Feature
Specification
two
Desktop
one
Internally Accessible
Mini-Tower
two
two
Desktop
one
two
one
two
none
one
Feature
Specification
Audio:
Front Panel
Back Panel
59
Feature
Specification
Network Adapter
Serial
Parallel
USB 2.0:
Mini-Tower, Desktop, Small Form Factor
USB 3.0:
Video
Feature
Specification
none
none
PCI Express x16 (wired as x4) data width (maximum) four PCI Express lanes:
Mini-Tower, Desktop, Small Form Factor
none
none
Mini PCI Express data width (maximum) one PCI Express lane and one USB interface:
Mini-Tower, Desktop, Small Form Factor
none
Serial ATA:
60
Feature
Specification
Mini-Tower
Desktop
Memory:
Mini-Tower, Desktop, Small Form Factor
Internal USB:
Mini-Tower and Desktop
none
System Fan
Thermal Sensor
Processor
Processor Fan
Internal speaker
Intruder connector
Power connector:
Mini-Tower, Desktop, Small Form Factor
Feature
Specification
61
Feature
Specification
NOTE: Heat dissipation is calculated by using the power supply wattage rating.
Power
Wattage
Voltage
Mini-Tower
275 W
1390 BTU/hr
Desktop
250 W
1312 BTU/hr
240 W
1259 BTU/hr
200 W
758 BTU/hr
Coin-cell battery
Physical
Height
Mini-Tower
Depth
Weight
41.70 cm (16.42
inches)
Desktop
41.00 cm (16.14
inches)
62
Width
Physical
Height
Width
Depth
Weight
3.30 kg (7.28 lb)
Feature
Specification
Temperature range:
Operating
10 C to 35 C (50 F to 95 F)
Storage
40 C to 65 C (40 F to 149 F)
Storage
5% to 95% (non-condensing)
Maximum vibration:
Operating
0.26 GRMS
Storage
2.20 GRMS
Maximum shock:
Operating
40 G
Storage
105 G
Altitude:
Operating
Storage
63
64
Contacting Dell
65