HOW MIGHT WE RELIEVE STRESS

WORKING AGE (23-35 YEARS OLD)

IN BANGKOK?
15 December 2016

DBT 416 Planet and Society

Instructor Massimo Ingegno
Members
Chongko Snitwong Na Aryuttaya 5716440051 No.5
Natthida Srisanguen
5716440275 No.21
Patcharaporn Lerlertvichaya
5716440341 No.24
Piyatida Chairungrueng
5716440390 No.29
Punyisa Noiprapai
5716440499 No.35
Ruangwit Sillapa-archa
5716440531 No.37
Kornchaval Nattathanachon
5716440739 No.50

Table of Content
Titles
Project's problem and objective
Executive Summary
Background Information
System thinking "How cities relate to mental disorder"
System thinking of Stress of working age
Stakeholder
Theory relate to stress "Environment Psychology"
Information about stress
5 personality types in the world
Benefits of a healthy workplace
"Google" Workplace case study
Case study of application which create the productivity in workplace
Gamification Case Study

Expert interview
On-site Interview
Target Audience

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22-26
27-33

Table of Content
Titles
Ideation
Design Elements(Assumption,Function of the system prototypes develops)
First prototype
Second prototype
Final prototype
Classify challenge by the types of personality in the world
Final prototypes Feedback
Design Element of Human factor considers
Octalysis: Gamification framework

Implementation
Conclusion
How our solution lead to SDG11?

Limitation
Reference
Annex

Page
34-54
35
36-37
38-40
41-47
48-49
50-51
52-53
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55
56-58
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57
58
59-66

Executive Summary
In 2014, Bangkok poll conducted a self-assessment survey on the level of stress amongst Thais
all over the country. The findings indicated that about eighteen percent of all respondents fall into
the category of elevated stress levels. Bangkok, the capital, sees twenty-two point one percent of
the respondents belonging to the elevated stress group, four points higher than the national average.
This had led to the question of what could be done to help alleviate the stress of Bangkokians.
Achieving the 11th goal of the Sustainable development goals is the aim of this project that
being sustainable cities and communities. To bring about this goal by focusing on urban health, via
implementing a digital platform as a means to communicate with urban dwellers, in particular, young
professionals between the ages of 23-35, our focus group. To relieve the stress of this working age is
the mission to achieve the goal, as we believe that factors such as environment, a general lack of
space in urban areas and office work impacts lifestyle and contributes to the level of stress. As a
result, designing an application that would help relieve stress and create social interaction in the
form of office games. This game would help create a more amicable atmosphere and encourage
social interaction amongst co-workers. Users of this application must enter their personality to aid in
its function, and each week players would be ranked to encourage interaction and competition in the
office.
4

Problem

Among the urban lifestyle ,there are many people drive

their life and economic with high competition all times. Some
people work for salaries, some work for promoting their work
position. But all job need to use their body violently, think all the
times which cause less time to rest. Moreover, dweller in Urban
lives in the environment full of pollution such as noise pollution,
air pollution and light pollution. Those cause a big
problem,Stress for people of all ages in the city. Especially of
working age which transition from youth to adulthood. Working
age people need to justify themselves to work hard for new
responsibilities and need such as support their own families,
parents, house, car, child and so on.
All these effects on physical health,mental health,social,
economic and their life.

Objective
To relieve the stress of working age (23-35 years old) people in Bangkok
To study the stress of working age people in Bangkok
To encourage working age have a better mental health

Background Information

Stakeholder

1.Working age people

(23-35 years old)

2.BMA
(Bangkok Metropolitan Administration)

3.Play Store/App store

4.Private business (Organizer/event)

8

Theory relate to stress

Environment Psychology
Meaning

Interplay between individuals and their surroundings.

encompass natural environments,social settings, built
environments, learning environments, and
informational environments

Why we need to know this field?

If we solve the solving problems involving human
environment interactions, whether global or local, one
must have a model of human nature that predicts the
environmental conditions under which humans will
behave. This model can help design, manage, protect
and/or restore environments that enhance reasonable
behavior, predict the likely outcomes when
theseconditions are not met, and diagnose problem
situations

How this field help?

1.Identify the relationship between environment and
people such as density and crowding(affect on
mood+cause stress-related illness), noise pollution
(increase environmental stress),sub - standard living,
urban decay
2.Understand problem and get the good solution such
as Windows should close one and open one for getiing
some light, Square room feel less crowded than
rectangle one, having personal space in public space

1. Place Identity

Meaning: ones attitudes, feelings, ideas, memories, personal values

and preferences toward the range and type of physical settings,
he/she can then understand the environment they live in and their
overall experience.
-He/she is able to evaluate which properties in different environments
fulfil his/her various needs. When a place contains components that
satisfy a person they will create memories within a place, attachment
is built and it is through ones personal connection to a place, that
he/she gains a sense of belonging and purpose, which then gives
significance and meaning to their life

2. Place attachment

Meaning: Place attachment deals with the importance of the amount

of time spent at a certain place.
-It is ones emotional or affective ties to a place, recognizes generally
thought to be the result of a long-term connection with a certain
environment.And that place become meaningful to them

3. Environmental Consciousness

Meaninrecognisehow the physical place is significant, and look at the

people/place relationship.Environmental awareness has come to be
related to the growth and development of understanding and
consciousness toward the biophysical environment and its problems.

4. Behavior Setting

Meaning: to help explain the relationship between the individual and

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the immediate environment.

What is
stress?

Stress is a feeling of strain and pressure. Humans experience stress or

perceive things as threatening when they do not believe that their resources
for coping with obstacles (stimuli, people, situations, etc.) are enough for
what the circumstances demand. When we think the demands being placed
on us exceed our ability to cope, we then perceive stress.

Positive stress
Improve athletic performance ,play a factor in
motivation, adaption, reaction to the environment

Small amounts of stress

Be desired, beneficial, and healthy

Excessive amount of stress

Lead to bodily harm, the risk of strokes, heart attacks, ulcers,

dwarfism, and mental illnesses such as depression.
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Type of stress
1. Identified by cause of stress
(Gallagher 1979)

Distress
A threat to the quality of life

2.Identified by source of stress

(Miller and Keane 1983)

Emergency Stress
Threat which immediately happen

Continuing Stress
Eustress
When a person perceives a
stressor as positive

A continually Threat. For example, the change of

body which threat human feeling such as pregnant,
Teenager, Menopause. Bad Environment: Traffic
jam, air pollution, noise pollution

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Level of stress

The different level of stress depends on stimulator and

situation. Janis classified the level of stress to be in 3 parts

Mild stress

Moderate Stress

Severe Stress

The lowest level of stress and

disappear in the short time
such as Miss the bus.

The moderate level of stress

The highest level of stress
which continually occur for
which continually occur for
many hours such as Being
months or years such as loss a
cold, conflict to the colleague.
organ of body.
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Coping Strategy
Direct Action

Palliation

Preparing
against harm

Aggression

Symptom-direct Modes of Palliation

: using drugs such as sleeping pills

Avoidance

Inaction or
Aphathy

Intrapsychic Modes of Palliation :

using mind controlled

13

Coping Resource
Health and Energy
Weak people find it hard to
manage stress than health
people.

Positive beliefs

The basic effort to manage

stress.

Social Skill
Communication is the key
to solving problems.

Social Support
Strengthen people's
mind can heal stress.

Problem-solving Skill

Material Resource

Analyze situation which leads

to solving problem efficiently.

Money and belonging can

increase the level of stress.

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5 personality types in the world

1. Conscientiousness

People who rank highest in

conscientiousness are efficient,
well-organized, dependable, and
self-sufficient. They prefer to plan
things in advance and aim for
high achievement. People who
rank lower in conscientiousness
may view those with this
personality trait as stubborn and
obsessive.

2. Extroversion

People who rank high in

extroversion gain energy from
social activity. They're talkative
and outgoing and they're
comfortable in the spotlight.
Others may view them as
domineering and attentionseeking.

3. Agreeableness

Those who rank high in

agreeableness are trustworthy,
kind, and affectionate toward
others. They're known for their
pro-social behavior and they're
often committed to volunteer
work and altruistic activities. Other
people may view them as nave
and overly passive.

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4. Openness to Experience

5. Neuroticism

People who rate high in openness are known for their

broad range of interests and vivid imaginations. They're
curious and creative and they usually prefer variety over
rigid routines. They're known for their pursuits of selfactualization through intense, euphoric experiences like
meditative retreats or living abroad. Others may view them
as unpredictable and unfocused.

Neurotic people experience a high degree of emotional

instability. They're more likely to be reactive and excitable
and they report higher degrees of unpleasant emotions
like anxiety and irritability. Other people may view them as
unstable and insecure.

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Benefits of a healthy workplace

1. Healthy workers are more motivated to stay in work,
recover from sickness quicker and are at less risk of long
term illness.
2. Improve business performance
Healthy workplace increases productivity, business
performance, staff morale, employee engagement.
Healthy workplace reduces accidents and work-related
ill health, sick pay costs, insurance costs, pressure on
employees covering for those who are absent.
3. A healthy workforce can demonstrate corporate
responsibility
Your customers not only expect you to have high
standards of health, safety and wellbeing, but also be
socially responsible. If you look after your employees, as
well as the wider society, your business is likely to have a
more positive public image.

17

The Google Way of Motivating Employees

Google was named the 2014 Best Company to Work For by the Great Place to Work Institute and Fortune Magazine

The companys work culture is true to its

philosophy: "To create the happiest, most productive workplace in the world.
Benefit of Google way of employee motivation:
1. More Innovative Products
Strategies such as accidental meetings between creative people and engineers,
the freedom to explore, tailored workstations to help them feel more relaxed and a
heavy dose of independent time are all fuel for the creative process and
ultimately, for more innovative products.
2. Employees Become More Entrepreneurial
Google organises its entire firm to support and cultivate unplanned
entrepreneurship and innovation
3. Less Company Risk
Google provides its employees with 20% of their work time to be spent on their
own projects. Google employees test their different business models. Google
owns those projects and has the potential to decide which projects to scale. So this
means less risk for Google in terms of failed projects.
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Gamification Case Study

"Superbetter"
Superbetter helps you to feel that success is within reach, by validating and
celebrating each step. It's not so simple as to be easy because it requires
reflection and self-knowledge to fill in your challenges, steps to success, and
what best supports you.

Nuduan Chuankayun

BTS has a project of Nuduan Chuankayun for Encourage employee to work

efficiency, Respect the rules, be honesty, feel as a part of company And get
the reward from collecting point. Beside, the Employee can convert the
point to money such as using Point to get scholarship

"Hotseat"

Hotseat uses nudges, social accountability and gameplay to create easy and
fun two-minute office activity breaks. Using their smartphones, employees
can select physical activities theyre comfortable with and capable of
completing at the office. Then Hotseat inserts a rotating daily selection of
activity breaks into the users calendar, based on their availability. In addition,
employees can compete in collaborative or competitive challenges.

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Expert interview
Most working age people get the stress of
Money, debt, and health. In Thailand, we Do
not have a long holiday as other countries. If
we take too much time off, that is unsuitable.
For my own solution, If I get stress, I go to
yoga Or run. Then go to bed early, waking up
and try to solve the problem again.
Sometimes, I go hang out with the friend,
Watching Korean series. When I sit still for
many hours and feel tired. I think to go
outside to change environment is working,
though. "
Ajarn Sauvanthi Yupho; Urban Design and
Development International Program (UDDI),
Thammasat Design school and Professor
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On-site interview

Weekend :
Waiting for
the invitation
from friends

Hobbies :
travelling

Hobbies :
Walking

Name: Mr.Thanawat
Age: 27
Occupation: Free-lance
Wake up and sleep: 6.30am/01.00am Routine: No
planning, Do not like to set routine, freedom working
How stress effect your life?: I have no strain, if I have
a problem, I will gradually solve it. Stressing is useless,
sometimes, I feel anxious but I keep finding solutions
serenely.
How do you handle stress?: If I have stress, left it
behind, and gradually find the solutions. But there is
no point to stress with it, the deadliest for the
exception.
What do you do on weekend?: Waiting for the
invitation from friends
What do you in your free time?: Not sure, but I will
being flexible all the time to deal with the unexpected
appointment.
What are your hobbies?: Walking, travelling
Do you think live in Bangkok make you stress out?: It
makes me feel stress surely, don't believe?, just try to
drive a car in rush hour.
Do you like socialising?: I used to like it but there
must be problems come along with it too, so I dont
want to socialise anymore, but I dont like being home
lonely.

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Name: Thanachai
Age: 23
Job : Consultant
Wake up/Sleep time: 7.00am/1.00am
Routine: Often, no breakfast and have lunch at the
workplace or eating a bread. After I have finish
working, I go back to my room and have dinner alone.
How stress effect your life?: I have some serious
effect such as palpitations, headache and fatigue.
How do you handle stress?: Relaxing, exercise.
What do you do on weekend?: I like to go to the
place where there is a green space, watching movies,
being alone in the room.
What do you in your free time?: Exercise and reading.
What are your hobbies?: Reading about political,
history, and economy.
Do you think live in Bangkok make you stress out?:
I have a great affect on the transport system, which is
terrible, the population density, noise pollution, and air.
Do you like socialising?: I am a socialised person and
spend times with myself as well. I think it is the way to
manage life and balance.

Go to work
Wake up

Have lunch

Back home

Have dinner alone

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Have breakfast

Go work by BTS

Have lunch

Go back home

Name: Kawin
Age: 24
Job: Engineer
Wake up/sleep time: 7.30am/2.00am
Routine: Have a breakfast at home before going to
work by BTS. Afternoon, having lunch at work. After
finishing work, go back to home and have dinner or
hang out with friends, and then I have to take care of
other works.
How stress effect your life?: I easily got stress when I
have something to worry about.
How do you handle stress? Playing music, gaming,
and taking photos, leave all work.
What do you do on weekend?: volunteer work, taking
photos, freelance, visit Organize.
What do you in your free time?: Playing game,
chatting, creating something new.
What are your hobbies?: Taking photos, Playing the
guitar.
Do you think live in Bangkok make you stress out?: I
think it does not affect me because the ease of
travelling.
Do you like socialising?: Actually, I like to stay at
home, but if I have to socialise, I can easily adapt to it.

hang out with

friends

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Wake up

drink soybean milk

and eat a sandwich

Workout

Have lunch

Dinner

Name: Natthaset
Age: 31
Job: Tutor
Wake up/sleep time: 6.00am/10.pm
Routine: After waking up, I drink soybean milk and eat
a sandwich, then go to fitness. Afternoon, having lunch
at SiamCenter. Evening, Tutoring for 3 hours and
eating fruits as dinner. Arriving home at 9.30 pm.
How stress effect your life?: Traffic jams.
How do you handle stress? Listening to music.
What do you do on weekend?: Go shopping at
Klongladmayom floating market.
What do you in your free time?: Reading books,
watching movies, sleeping.
What are your hobbies?: Watching movies.
Do you think live in Bangkok make you stress out?:
Bad traffic, pollution and dirty, these make me feel
stress.
Do you like socialising?: I like to go to fitness, I got
new friends from there.

Tutor

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Start working

Breakfast

Have lunch

Continue working

Have dinner

Name: Kanyada
Age: 27
Job: Admin, Finance Associate
Wake up/sleep time: 5.00am/10.00pm
Routine: Start working at 7.00am, having breakfast at
8.00am at the office, having lunch at 12.00pm around
the office, and then continue working after 13.00pm,
and working 7.00pm. About dinner it depends on work
and tasks, if there are many tasks, dinner will take
place at the office, no works at home.
How stress effect your life? : Headache,
stomachache, eye twitching.
How do you handle stress? : Listen to music, have a
snack, pause working.
What do you do on weekend? : hang out at the
coffee shop, book shop.
What do you in your free time? : Reading books, listen
to music, watch movies.
Do you think live in Bangkok make you stress
out?:The stress caused by a variety of factors about
individual than urban residents.
Do you like socialising?: Sometimes, I want to be
alone, and maybe I want to find activities to do with
friends during free time.

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Target audience

Target group : Working age 23-35 years old

New role, New stage of life

Working

After graduation, they need to change to a new environment,

colleague, tasks which they need to be an adaptation.

Family

In this stage of life, they prefer to build they own family which
need to collect more money for house, kid, car, tuition fee, etc.

Appreciate to parents
When you start working while your parent gets older so you need to
take care them as well as they treat you. This behaviour shows how
you are grateful to your parents.

Health

Due to this stage, they need to work harder not only their responsibility
but also they need to earn their own (house, car, bags). That effect on their
lifestyle, for example, unhealthy food, social activities after work (drink
alcohol), no time for exercise.

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People between 26-30 years old is the most of age range

who consult of stress via calling hotline 1323

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Working age people in the same routine

"My routine is Boring and same
everyday. At the present, I get up,
get on the bus, go to work, have a
dinner ,and go to bed. I do like
these everyday. My life is so
boring"

"I think you should change Your

routine by add more Activities
during free time or Weekend.
Moreover, change Your mind to
enjoy what you Are doing, love
what you do now."

29

Google Form
Additional Interview

Interview 114 Respondents

How 23-35 years old cities dweller relate to stress in Bangkok?
1. Gender
Male 29.2%
Female 70.8%
2. Status
Single:77%
Marriage:20.4%
Divorce:2.6%
3.Carreer
Government officer:7.1%
Business owner:16.8%
Employee in Private company:24.8%
Student: 49.6%
Housewife/husband:0%
Other: 1.7%

1. Gender
Male 29.2%
Female 70.8%

4. Income per Month

Below/Equal to
10,000Baht: 29.2%
10,001-30,000Baht:41.6%
30,001-50,000Baht:13.1%
More than 50,000: 15.9%

5. Are you easily stress?

Yes:66.4%
No:33.6%

6. What is the cause of your stress?

Work: 50.4%
Family:13.3%
Health:0%
Colleague: 12.4%
Political situation:7.1%
Economic: 13.3%
Other: 3.5%

Most of them have a cause working from WORK!!

30

7. Which way do you choose to relieve stress?

Shopping:36.3%
Singing:15.9%
Exercise:32.7%
Travel other province:30.1%
Social Network:30.1%
Find a consult :41.6%
Take a rest:51.3%
Other:11.5%

Shopping
Singing
Exercise
Travel
Social Network
Find a consult
Take a rest
Others

8. What is the factor leading to stress?

Pollution:22.1%
Insufficient Sleep:45.1%
Not know how to Let it go:66.4%
Selfish:18.6%
Bad Time management:25.7%
Colleague is the third
Colleage:37.2%
factor leading to
Other:5.3%
stress

Pollution
Sleep
Let it go
Selfish
Bad Time
Colleage
Others

9. What activities do you after work?

Have dinner:36.3%
Exercise:15%
Straight go back home:45%
Karaoke singing: 0%
Other:3.7%
10. What device do you use
for application?
Notebook:3.2%
Smartphone:92%
Tablet/Ipad:4.1%
Computer:0.7%
Other:0%

11. Normally, what do you Use

Notebook/Smartphone/Tablet for?
Chatting:54.9%
Online purchasing:0.5%
Find information:34.5%
Express the feeling: 3%
Other:7.1%

12. If there is an application for

relieving stress, will you use it?
Use:84.1%
Not use:15.9%

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Target groups routines

Go to work some people have breakfast, some are not. They need to face with traffic
jam/ air pollution/ crowded people every morning.

Wake up early

Arrive office

Come back
to work

Hurry to have lunch

in limited time

Work with the

same colleague

Working under
pressure

Time's up!!
Ready to
Leave office
Faced Traffic jam again

Pick children up after school

Exercise/ have dinner/ hangout

32

5 factors making people unhappy with their job

22.2 % Internal working System

18.5% Salary

16.1% Duty and Responsibility

14.6% Relationship among

colleague and manager

12.7% Welfare and Rewards

33

Ideation

Work with many

people in
workplace

Misunderstand and
Unsatisfied other
people which able to
create the stress

cause

effect

Company
Productivity,
Employee Health
and bad workplace
atmosphere.

A mobile application
which connect
employee together,
Relieve stress among
people, Strength the
relationship and
productivity in
workplace

solve
create

Build a good
work
environment

34

Design Elements
1. Assumption

2. Function of
the system

From the research, one of Top 5 reasons that make people in working age live in
stress is problem with the colleague. The assumption, If it is possible to change the
workplace environment, stressful will be reduced respectively from the working age
people (who work in the office). And this idea lead to the Application called Closer

This application will be a mediator

between the company and its employees.
The function of this app will contain the
organization news and others interesting
thing or fact about the organization and it
will let all of the members of the
organization sign in to join.

More importantly, we have also designed a space for

people in the organization to exchange their opinions
through the news and meeting room within organization.
Moreover, this application creates activities that make all of
employees participate together by using it as a mediator to
connect them to do activities together for a proposed to
build a better relationship within the organization to reduce
the stress of working people.

3. prototypes
develops

35

1 st Prototype
Change environment, New activities, Relive stress
Under the concept of encouraging people to
go out, change surrounding environment to
relief their stress. We found that people in
working age they live in the same routine,
every day is the same. So, we want them to
break their routine by using our application
that will tell you where and when the place
that near your workplace or surrounds their
house have and activity or event. Our first
page will have a choice for you to choose.
You want to find out about events or activity
or we make it even more for them by show
them is their activity near them at that time
by our Around you ?

36

The second page, the black box at the right Conner is Menu. The feature that is not the main feature will
present to the user:
1. The cat room is provided for finding people that have the same interest as them to go out and do the activity
or go to the event together.
2. Tap to call is for people that want to hold or be a host of an activity. They can call the number, which will be
the place that people can rent or hold the activity. This feature is provided because sometimes they have an
interesting plan, but do not know how to make it happen. So, after calling and everything is set their own
activity and wait for people to join them and meet up.
3. From the step two, after everything has done, touch the create tab and just put the name and the code of
your activity in it. Their very own activity will present on the map.

37

2nd Prototype
Challenge People depend on their interest
Keep concept of encourage people to go out and try to make people within the society that they live in
participate together aim to relieve stress by creating community that will collect the information about
the interest and activity that people surround you like to go and after work they can go and do it
together or go by the suggestion from people in our application.

*Special feature*
Challenge people surround them or people they know to do the activity they have done or other
interesting activity.

38

Our first page, will ask you to create

their account with either Facebook or
the Id that they have with us.
Second, it will lead them to their home
page and let them fill all the
information that they want it to present
to the others when they tab to interest
it will have the categories for them to
choose

This is three categories for them to

choose. an activity that will present on
location feature will base on their
interest.

39

If the application is closed, it will have

notification to remind the activity that
will happen near them. They can
choose to join, reject or invite their
friend or suggest to them through our
app.

Chat window, in case if they want to talk

about the event or the activity that they
have same interest together. And lastly,
feature call lists. If the user like the
particular activity they can keep it in
lists, the application will remind them if
that activity about to happen. Moreover,
they can use lists to set their activity
schedule or to keep this app remind
them the activity that they want to go.

40

Final Prototype
The final idea is more specifically on creating good environment within the
workplace to relieve working age people stress. From the research, working age live in
their workplace about 8 hours a day. That is a lot, Instead of creating a good
environment why not start it at the workplace, fix at the workplace where the stress
happens instead of trying to make them go out. A lot of people from the interviews
said that after work they feel so tried what they want is to go home and meet their
family.
The reason of working age has the same routine and dont want to go out is not
about they dont want to go or they cannot find a place to go but it is about the feeling,
after a tough day, no place is better than home and family. It would be better for them
if we can change their feeling when they go to work. So, the final prototype aim to
make people in the workplace have a better understanding of each other talking more
share they though more instead of sitting separately working like a robot and build a
stressful workplace environment.
41

Ask the user to log in.

Let the user do the personality test

to see what is the user weakness. So,
this app can deliver the challenge
that can help them develop
themselves and relief stress at the
same time.

42

Home Page: The user can change profile

picture or background as they like. It will
show how many challenges they have done
in the current month and the total of
challenges since they have joined our
application. This application also shows them
the self-progress chart to tell them how long
they will reach the goal.
Half-Way reward (Special box line) is
another way to motivate them to do
challenge more as well as the Diamond Prize
Line, the user can create their own challenge
when they reach it and also get many
rewards at this steps.
The goal will be set differently depend on
each company because the company will
know what is motivate their employee the
best and it depends on each company
culture.

43

If the users tab at the "Challenge

ME" button the challenge each day will
send to them.Even they not open the app,
the challenge will also pop and remind
them on their phone screen to ask them to
join Closer application.
The challenge that asking them to do, will
base on the result from the personality
test.
This application will motivate user to do
challenge more everyday by let them know
the rewards which are Special boxes,
Diamond Prizes and Super Gold.

44

After the user done with the

challenge they can upload the result
on the timeline to show other coworker that they already finished the
mission of today

The user has choice to post just the

icon say challenge completed
or picture or a video while doing
challenge on the timeline.

**The user cannot choose the challenge. It will random from their personality. If they can choose the challenge,
it will not develop their skills because they will choose the only challenge that they are good at it.

45

Posting video on Timeline

Map show the user where they are and

how far they reach the goal.This feature
gives a motivation to do more challenge.

46

10

News page is for make easily contact

within the company and people start
to build relationship .

"Offer Challenge" feature is for users

creating challenge themselves and
send them to their friend. But this
feature allow only people who
reaching the Diamond Prize.
47

Classify challenge by the types of

personality in the world
1. Conscientiousness personality 2. Extroversion personality
(efficient, well-organized, dependable, and self-sufficient)

Challenge: Plan an Office Prank

Start by choosing a victim, ideally, someone
youre on good terms with. It requires careful
planning and a great deal of time.
Benefit: the cooperation of your colleagues,
create a playful workplace.

(sociability and enthusiasm)

Challenge: Photo Hunt

To begin, one person must assign each player
a target from among the other players. All
players should be linked in a chain, for
example, Player A is hunting Player B, Player
B is hunting Player C, and so forth. All players
receive the name of their target on the
application. When the game begins players
must take up their weapon of choice (a
smartphone or camera), find their target.
When they meet their target called their
name and take a picture of him or her.
Benefit: it could create the social relationship
in office and it is an opportunity to meet new
friends.

48

3. Openness to Experience personality

(curious, creative and prefer variety over rigid routines)

Challenge: Invite your colleagues to stretch your muscle after long working hours.
be the leader to lead people to exercise or stretch the muscle
Benefit: stay healthy, improve social interaction and reduce stress from working.
and irritability. Other people may
4. Neuroticism(anxiety
view them as unstable and insecure )

Challenge: Meditation
In break time, meditate with anyone in your
department that you working with, three
minutes. Where ever you want
Benefit: Reduce stress from work in the
morning section because meditation is the
best way to relax the brain. By doing it with the
colleagues it will a bit build the relationship
between the challenges and their friend.
App part: they will gain the score (and also can
track their progress through our app) and who
asked to do challenge will gained the score as
well. We give the score to people that been
asked to join because we want to use this
method to be a symbol of sharing.

49

Final prototypes Feedback

We have interview people from Chorrungrueng commercial.co.Ltd which has many employees which work quite hard and
varies in each department, most of them are stressful during work and have less time to rest. Moreover, employees have no
conversations with the others consequently, their relationship was not close as it should be.

Receptionist

"For me, I think it could work well with me because there are
interesting functions to follow such as the tests that can
evaluate me, and game that release my stress and also can
play with workmates. As I am a receptionist I love to talk to
everyone with willingness and fun so the challenge in this
application is very easy to me to follow and I enjoy it very
much, it is not only release stress but also I know more about
my workmates, the environment at work place has become
better and better!"

Salesman

"The application is quite good, but some part of this application,

I am lazy to follow it such as meditation, maybe I do not to like
to meditate, but it would be nice for someone else. Because at
the work places atmosphere is not suitable for meditation,
because there will always be people walking around and noisy,
so I chose to not follow it for me. In the game part, I thought it
releases stress well. I compete with colleagues via this
application, probably because I like competition. Then it also
makes me forget things that cause me stress. And I like task
manager function because I have to manage to run multiple
applications in a single day, which makes me feel stress and
worried that the works will be done in time or not. But this
application seems that many of them are organised making the
job look easy."
50

Human Resources Manager

The business owner

"I really like the task manager function because my tasks

required working speed to deal with it and some work have to
be ordered what to do first or later, so this application very
suitable for my job, it can make chaotic things to be orderly.
Moreover, concentration comes first in my job, there is the
meditation program in the application, so I usually use this
before starting my work and consequently, I have more
willing to do work and also the productivity is improved. In
addition, my boss also like the productivity and I feel proud
with this, I feel very happy."

"It must be a good thing that has activities among employees.

But how to know that they will not do activities or
challenge during work time. Most people in office, they are
focused on Their own task or computer. They have a joining
time only After work. But I think that relax after work. This
application may be a benefit during work. But do not forget to
focus on The budget and application warranty."

51

4. Human factor considers (Design Element)

Human relationship
The first factor is human relations are a technique use to encourage people to do the
thing with love. It can use to motivate workers to work under the circumstances that company
give to them. If relationship amount employees are strong they can easily achieve the goals of
the organisation together. By working with people who have a good relationship, it will create a
present work atmosphere.
Atmosphere in workplace
The second factor, A bad atmosphere can lead to poor
performance from good employees. It can drag the performance of the
employees down. Workplaces that have a bad atmosphere can lead to
the feeling of wanted and feeling stressed. The worker will only show up
to work and do just enough work to get by and get paid. They will have
no engagement with the co-worker and the company at all. Good work
atmosphere can drive the worker and allows them grow and get better
at their job and their mental health (stress). So, creating a great
workplace atmosphere is one thing that we need to consider.
Stress
Is the main factor that we focusing on, Stress is an alarm system of
the body it can cause headaches and muscle pain.
52

Motivation
Motivation is the driving force that can
change human behaviour and the direction
of their goals in the life. The behaviour of
the People who are highly motivated will
tend to successes in achieving their life
goal. However, people with low motivation
will have a hard time achieving their goal.
Personality
Each personality is the identity of that
person which tell the different from other
people. Personality is the result of the
coordination of the brain based on genetics.
And the experience gained from the
environment.

53

Octalysis: Gamification framework

54

Implementation

55

Conclusion

How our solution lead to SDG11?

Good workplace environment

Better Health

Reduce the number of death/mental illness

Support positive
economic

Improve
life quality

Substantially decrease
the direct economic
losses relative to global
gross domestic product
56

Limitation

Challenge can be done only in the workplace

Application use only within a company
Challenge can be done only work hours
Unable to sign up with social media( Facebook/Twitter)
Rewards depends on company

57

Reference
http://www.designkit.org/methods/7 Places of the Heart (The Psychogeography of Everyday
Life ) by Colin Ellard
https://th.jobsdb.com/th-th/articles/

https://www.google.co.th/#q=

+pantip
http://bts-th.listedcompany.com/misc/cg/2016/20160819-bts-code-conduct-2016-th.pdf
https://itunes.apple.com/us/app/superbetter/id536634968
http://psychcentral.com/blog/archives/2009/11/10/the-big-5-model-of-personality/
http://enwikipedia.org/wiki/Stress_(psychological)
www.thapra.lib.su.ac.th/objects/thesis/fulltext/snamcn/Nitipun_Boonpume/fulltext.pdf
http://www.inc.com/amy-morin/psychologists-say-there-are-5-personality-types-heres-howto-tell-which-one-you-.html http://fitforwork.org/employer/benefits-of-a-healthy-workforce/
https://www.cleverism.com/google-way-motivating-employees/
https://itunes.apple.com/us/app/superbetter/id536634968
http://bts-th.listedcompany.com/misc/cg/2016/20160819-bts-code-conduct-2016-th.pdf
http://www.gethotseatapp.com http:www.human.cmu.ac.th/home/hc/ebook/006305/07teenage.pdf http://pantip.com/topic/31125262

58

Annexes

59

60

61

Fast Idea Generator

The Approach

The Normal Rule

Bending, Breaking &

Stretching the rule

Inversion

Turn common practice

upside down

Working age people live

in Bangkok environment.

Bangkok environment effect

on working age people.

Integration

Integrate the offer with

other offers

Working age people need to

go outside for relieve stress

Working age can relieve stress by using

only one mobile application at home.

Extension

Extend the offer

Existing event cant help

to relieve stress.

What if people can create

their own event.

Differentiation

AnnexesSegment the offer

There are many type people in

cities which cause bad
relationship.

Dividing activity into specific interest for

strength relationship in cities.

Addition

Add a new element

Relieve stress / same

environment / same people

Bet a new friends / open a

new world / perspective

Subtraction

Take something away

Workplace lead to stress

(too structure)

Take the structure /

rule away

Translation

Translate a practice
associated with another field

Workplace lead to stress

(too structure)

Workplace feel like home.

Grafting

Graft on an element of
practice from another field

Workplace lead to stress

Add exercise in working hour.
(too structure)

Exaggeration

Push something to its most

extreme expression

Workplace lead to stress

(too structure)

Gym is a part of workplace.

62

Depressed patient's interview

We met one guy with mental health problem. After, 1
hour. He started to feel comfortable and decided to
open about his symptom.

Method use
Interview, Observation

Result from interview

TAWIN
Age 23
Gender Male
Status Single
Occupation Student
Location Bangkok

He needs a doctor to treat him in a good way. He

needs friends and other people (surrounding
people) to at least understand him.
He needs someone to listen to him and understand
him.
He needs a large private space and he has so little
comfort zone.

Solve
Going out, hang out with friends and exercise
(Boxing,Badminton)
63

YAOWADEE

Rountine
Yaowadee wakes up 7 am, goes to work and
directly straight back home. Some days,she
exercises at 8 pm or has dinner with friends. On
Saturday, she works like Monday through Friday.
On Sunday, she works at home and plant
vegetable.

Activities

Working

Age 28
Gender Female
Status Single
Occupation Designer
Location Bangkok

Exercise

Eating

Planting vegetable

Stress
Yaowadee is always serious about people and
working that not relate to society.

Solve
Going out, hang out with friends and exercise
(Boxing,Badminton)
64

AVIRUT

Rountine
Avirut wakes up and go to study for 4 hours, have
lunch 1 hour, continuely study 3 hours. After school,
he surf the internet,watch movies. In evening, he
exercises (jogging). Then having a shower,having
dinner by himself and sleep at 12 pm. On saturday
and sunday, he is staff for green voluteer event
which take people to go other province, growing
tree, etc.

Activities

Age 26
Gender Male
Status Single
Occupation Master
Degree student
Location Samut Songkhram

Study

Exercise

Stress

Eating

Watch Movie

Green
Volunteer

Avirut is serious of eating because the food in

the market is not delicious,dirty,unhealthy.

Solve
Cook by himself.

65

CHOOWONG

Rountine
Chuwong get up at 8.00, prepare for teaching
students and working other thing until 12 am. A hour
after, he goes to teach student and done at 8.30
pm. He goes back home and exercise until 10 pm.
He sleeps around 1 am.

Activities

Age 35
Gender Male
Status Single
Occupation Teacher
Location Bangkok

Teaching

Exercise

Eating

Stress
Cause : His boss and the Thai education system.

Solve
Does the best as he can, be conciousness and
doesnt let something to his mind.
66