Participatory Ward Planning for Infrastructure Development and

Citizen Services in Bhopal

Introduction:
A city, different than a village, is a very dynamic set of habitation luring
lakhs of people to come, reside, enjoy, earn and contribute or destruct.
People can make a city to grow, stabilize or die. In modern era, the medium
sized cities like Bhopal are growing at a relatively faster pace leaving its
governing institutions to face a cultural lag. People have greater aspirations
while the institutions governing them are still living in ancient era. It is the
responsibility of these institutions to live up to the expectations of its
residents and help them to participate in the general well being of the city.
But this mismatch between the residents expectations as well as their
potentials and governing institutions inability to meet the needs of the
residents and to involve them in the process of local governance has lead to
the situation where only a timely intervention can save the face of the city.
Recently, lots of resources have been channelised in the cities. The programs
like Jawaharlal Nehru National Urban Renewal Mission (JNNURM) and
other externally aided projects like Urban Water Supply & Environmental
Improvement Program (Project Uday) and Madhya Pradesh Urban Services
for the Poor (Project Utthan) have been initiated for infrastructure
development, slum development and poverty reduction. In Bhopal, the
resources up to the tune of nearly 2411 crores are available to be spent over
next four years. This is in addition to the resources generated by Municipal
Corporations through its own sources and from the grants of the state
government. Parastatal agencies, generally beyond the control of Municipal
Corporations, have their own resources to spend within the city limits.
There is a need to understand this phenomenal growth of resources in the
backdrop of the 74th Constitutional Amendment Act (CAA), which has not
only given the urban local bodies the status of institutions of local self
governance but has also given them the responsibility for urban planning
and to plan for economic development and social security in a participatory
manner. As no mechanism has been developed so far to plan and implement
in the true spirit of the 74th CAA, there is urgency to set examples of
participatory planning and implementation with replicable models with the
vision to help and sensitize the Urban Local Bodies so that they can address
the issues according to the expectations of the residents of the cities.

Brief Introduction of Bhopal:

Bhopal is a city with rich cultural history and high potential to grow as a
modern as well as a green city. It derives its name from legendary king Raja
Bhoj who ruled central India with his seat of power at Ujjian.It is told that
the Upper Lake, around which the city has been established, was created by
him and the city was thus known as Bhojpal. In British period it was ruled
by four lady rulers, popularly known as Begams.
Geographically, the city is located on the hilly track of Malwa Plateau with
its slop towards north and south-east. It has as many as 14 water bodies
including two big lakes, namely Upper and Lower lakes. The city has many
hills and hillocks. This undulating and uneven topography has made the
landscape of the city very interesting. This has helped in providing natural
drainage to the city but has been a hindrance in creating other services. The
city has many natural nallas and rivulets draining in Betwa river, on one side
and in Narmada, on the other.
Bhopal is the second largest city in Madhya Pradesh with its population of
14, 33,875, according to 2001 census. After reorganization of states in 1956,
Bhopal became the capital of Madhya Pradesh and since then it has seen
phenomenal growth in its population. The population of Bhopal has grown
at an average decade growth rate of over 70% during the last 4 decades.
Bhopal with a population of around 80,000 in 1956, confined mainly within
the walled city, has grown into a metropolis with around 18 lacs inhabitants
in 2008. The city can be visualized in three distinct regions- the Old Bhopal
(the walled city), the New Bhopal and the BHEL, with their outskirts.
Bhopal city is divided into 14 Zones and 66 wards, in terms of the municipal
administration. A directly elected Mayor is the head of the Corporation. Each
ward is represented by an elected Councillor. The ward councilors of a
particular zone elect a Zone President from among themselves. The zonal
offices are relatively well organized and vibrant in terms of identifying the
zonal needs and keeping an eye on the regular municipal services.

Need for Community Based Ward Planning in Bhopal Municipal

Corporation:
There is a need to have ward level planning in Municipal Corporation, based
on participatory processes, to deal with various ailments curbing the
availability of a comprehensive peoples plan for the city development. The
following are factors behind this need:

Multiplicity of Agencies: The city space is full of multiple kinds of

government agencies, including parastatals, departments, authorities and
boards which are functioning in their own domain and are planning on their
own designated subjects without coming completely in the purview of the
local government, that is, Bhopal Municipal Corporation. The residents also
get confused as different service sectors are sometimes planned and
executed by different agencies independent of each other. This needs to be
brought under the planning function of the Municipal Corporation. In fact,
all agencies need to plan in one go under the coordination of the Municipal
Corporation and planning at the ward level would provide the basis. Micro
issues can be identified at that level.
The present nature of multiplicity of agencies operating in the city domain,
apart from the Municipal Corporation, can be seen in the table 1 below.
Table 1: Multiple Agencies for City Services
S.No. Agency

Remarks (if any)

Local Roads
are also constructed
by BDA and Bhopal
municipal
Corporation (BMC)

Sewarage and
drainage are also
constructed
and
managed by PHED
and BMC

City Planning
is one of the

Responsibility for city

service
M.P.
Housing
Planning,
Board
construction, O&M of
(MPHB)
Local raods

Planning
and
construction of on-site
sewarage and drainage

Housing
construction
Town & Country City Planning
Planning (T&CP)


Land
Development

Planning,
construction and O&M
of local roads, drainage
and on-site sanitation
facilities.

Slum Housing

Bhopal
Development
Authority (BDA)

Pollution Control Planning, construction

Board (PCB)
and
O&M
on
environmental issues

Lake
Planning
and
Conservation
implementation for the
Authority of MP conservation of water
(LCA)
resources of the city and
river basins
Environment
City
Environment
Planning
and Development plan and
Coordination
implementation
Organisation
(EPCO)
Capital
Project
Construction agency
Administration
for plantation, road
(CPA)
expansion,
drainage,
electrification,
sign
board installation.
Public Health & Designing, Construction
Engineering
and O&M of water
Deptt. (PHED)
supply, sewarage and
drainage in the city

functions of BMC.

BDA, MPHB,
BMC
undertake
construction
and
O&M based on this
city planning

Similar
functions regarding
local roads, drainage
and
on-site
sanitation are done
by MPHB and BMC.

Slum Housing
is primarily done by
MBC.

Similar
functions by EPCO.

O&M is also
done by the BMC.
BMC too have role
in conservation of
water resources.
Role of BMC in
O&M.

Similar works are

done by various
other agencies like
BMC, BDA, and
MPHB.

At
times,
BMC has a deputed
staff from PHED to
undertake
these
functions.

9.
10.

Forest Department Planning

and
(FD)
implementation to keep
the city green
District
Urban
Planning
and
Development
construction
of
Agency (DUDA) infrastructure services
for slum improvement.

Implementation
of poverty reduction
schemes in the slums

BMC
share
specific
responsibilities
in
O&M of Water
Supply,
sewarage
and drainage.
Hardly
any
involvement
of
BMC
BMC
also
undertakes similar
functions in the city
slums.

It is clear from the above table that most of the city services have the
involvement of more than one agency and in almost all the cases, these
agencies are not in the functional control of the Bhopal Municipal
Corporation. Only the solid waste management service is planned, managed
and maintained completely by the BMC. But, given the constitutionally
mandated function of town planning and planning for economic and social
development by the BMC, this duplicity should be done away with. Ward
planning will provide a solution to end this duplicity in terms of identifying
the service needs at the community level.

No ward wise allocation of Plan and Budget: Though, the wards

are the legal units for electing the councilors and property tax as well as
other user charges are collected at the ward level, the planning for
development is not done at the ward level. Interestingly, each ward councilor
is allocated a fixed amount to spend within the ward for providing municipal
services.
The ward is most viable unit of planning as it is closer to the residents. But,
at present, no ward wise segregation of the budget and activities are done.
Actually, a participatory plan can emerge from the bottom, that is from the
ward and below, if segregated data on schemes and resources are made

available. Even if this data is not available, the residents and the slum
communities can come up with their priority needs which can become the
basis for the bottom up planning in the city. This ward wise planning is the
need of the hour as it will emerge from the identification of the actual needs
of the ward.

Unplanned activities using Parshad Nidhi (Councillors Fund)

and other resources:
Certain resources are made available by the Municipal Corporation to every
ward to be spent to ensure municipal services, supposedly on the basis of the
local priority needs. Most of these resources are untied and can be utilized as
per the needs of the residents. This includes the fund allocated to the local
councilor who gets rupees five lacs every year.
On an average, the ward gets in between 20 to 30 lacs per year. Based on the
municipal budget of 2006-07, the availability of resources in Ward 51 has
been calculated and shown in Table 2, below.
Table 2: Availability of financial resource in Ward 51 for 2006-07
S.N.
1
2
3
4
5
6

Particular
Ward Plan & Development Fund
(Councillors Fund)
50 Percent of the Property Tax of the
ward
Education Cess (Development and
maintenance of schools)
Samekit (Integrated)Tax
Ward Committee Development Fund
Road maintenance from government
grant
Total

Amount (in Lac Rs.)

5.00
14.26
4.3
4.7
1.0
2.0
31.26

The irony is that these financial resources are budgeted in the Municipal
Plan not on the basis of pre-identified need and activities in a ward. Rather,
they are spent on the basis of as and when requirements in a ward and the
access or approach of the residents to the ward councilor or the authorities.

Apart from the above kinds of resources available to a ward, the fund is also
available under the budget head Comprehensive development of the wards
(Mayor) with a budget of Rs.1 crore.. If the Mayor equally distributes it to
the wards, it will be nearly Rs. 1.5 lakhs for each ward. This amount is in
addition to the Mayor Fund of Rs.10 lakhs which is also at the discretion of
the Mayor.
Similarly, there is a fund budgeted as Special Development of the wards
(Nagam Fund) meant to be utilized at the discretion of the Chairman of the
council. This is of the value of Rs. 66 lakhs in a year. If distributed equally
in all the wards of the city, it will be Rs. one lakh per ward.
All the above resources are available without the proper plan of the
activities. These resources can be better utilized once the ward planning is
exercised and activities are planned on the basis of the priority needs of the
residents.

Residents dissatisfaction with the services:

There is considerable spending on the municipal services in the ward, partly

from the resources available in the ward and largely under various schemes
and city wide services made available to the ward by the Municipal
Corporation. But still, the residents have shown various degrees of
dissatisfaction on basic and essential urban services.
According to a recent (2007) Citizens Report Card of Bhopal on Eight
Essential Urban Services, prepared by Samarthan after an intensive survey
of the city, the satisfaction level of the residents is not very encouraging for
most of the city services. The satisfaction with solid waste management and
drainage/ sewerage is the lowest. The satisfaction with water supply and
roads are only little better as 38% and 42% of the respondents, respectively,
had felt that way. The only service that was rated with high satisfaction was
the street lighting.
Government School education has the minimum users as compared to all
other urban services since it is marked by lack of demand and the
availability of other options. A significant percentage of slum residents have
reported not using any of the schools (33%) which is a cause of concern. The
corporation collects education cess with the objective to improve the
educational services but this also is not planned with the communities.

The general dissatisfaction with municipal services can be attributed to the

lack of citizen participation in planning and maintaining the city services.
This aspect can be addressed by starting the ward planning process which
will start dialogue with the residents at the time of identification of the needs
and generate a sense of ownership among them.

Addressing Inter-ward issues:

Larger municipal services like water supply, sewerage, drainage, solid waste
management, parking lots and hawkers zones mostly involve planning
beyond the boundaries of a particular ward. Though they can not be handled
within a ward, they need to identify the role of different wards involved in
the issue of any service. The participatory planning in each ward would be
able to identify the issues as well as their links with other wards. This can
also provide the coordinating role to the zonal offices of the Municipal
Corporation.

Existing budgeting and planning in Municipal Corporation:

Traditionally, the Municipal Corporations have been service delivery

agencies, particularly operating and maintaining the services. Planning and
construction have not been in their primary purview till 74 th Constitutional
Amendment Act (CAA). The tradition has its impact even now as they have
not taken up the role completely as assigned under the CAA.
The Municipal Corporation has the function to do urban planning including
town planning. Apart from the infrastructural planning, it also has the
responsibility to plan for economic and social development. This planning,
though a complex process, can be simplified with the ward level planning.
The volume of Municipal Budget has increased manifold over the years.
According to one calculation under Project Preparation Technical Assistance
(PPTA) for Project Uday, while the budget was for the income of Rs.48.25
crore and expenditure of Rs.52.33 crore in 1997-98, it had gone up for the
income of Rs. 88.69 crore and expenditure of Rs.80.23 crore in 2001-02.
Since then, there has been a sea change once the programs like JNNURM
and other supported by ADB and DFID have provided ample resources to
the city. The three recent budgets (from 2006-2007 to 2008-2009) provide
the volume of budget as shown in table 3.

Table 3: Volume of Bhopal Municipal Budget for last three years (in Rs.
Lacs)
Head of Account 2006-2007
(Actual)
Revenue Income 12936.69
Other Income
9404.00
Opening Balance 6603.49
Total
28944.18
Revenue
15722.96
Expenditure
Other
6468.34
Expenditure
Closing Balance 6752.88
Total
28944.18
5% Reserve of 646.83
Revenue Income
Budget
Status -497.44
(+-)

2007-2008
(Revised)
15391.35
16033.98
6752.88
38178.21
18600.90

2008-2009
(Revised)
20138.65
72019.51
1848.85
94007.01
32544.11

60542.03

59623.03

1804.83
38178.21
769.57

1839.87
94007.01
1006.93

-5717.62

-1015.91

The budget which was within a hundred crore in 2001-02 has reached to the
volume of Rupees 940 crore in almost 7 years. In the period of low volume
budgets, the functions were basically related to maintaining the services.
Now, planning large infrastructure projects and creating the services are on
anvil. But, the planning and budgeting processes within the Municipal
Corporation have remained the same as it is developed department and
project wise at the city level without involving the residents in a larger way.
The municipal budget making process is a routine and non-participatory
exercise, from the residents point of view. Every year, in a routine process,
the municipal departments and project cells prepare their budget calculating
some additions in the previous year budget before the date of 30 th of
November. The Municipal Commissioner has the mandate to send the draft
budget to the Mayor-in-Council (MIC) by this date. The MIC reviews it and
returns back to the Commissioner for corrections by 15 th of January. The
Commissioner makes changes accordingly and sends back to MIC by 15 th of
February. The MIC, after approval, puts in the council and further to the
state.

Now, it is time to develop mechanisms of planning from the ward level and
below to provide space to the aspirations of the residents of the city.
Otherwise the large spending within the projects of the Municipal
Corporations would prove futile in long run.
Opportunities available for Ward Planning:
There are many factors which are existing as opportunities at present to
support the process of ward planning in the city. These are as follows:

Push by the Planning Commission of India: The Planning

Commission of India, under the framework of 11th Five-Year Plan, has
envisaged that there should be proper integration of urban and rural plans at
the district level and plans should emerge in bottom-up process with the
participation of the communities. In urban context, it implies that each city
corporation should come up with plans starting at its lowest level of
planning with maximum participation of residents.
Accordingly, the State Planning Commission of Madhya Pradesh has issued
guidelines to urban as well as rural local self governance units to prepare
participatory plans. In order to facilitate the planning process, the State
Planning Commission is also in the process to develop an Integrated
District Planning Manual with an elaborated section on the participatory
urban planning.

Existence of ward as a legal and administrative unit: Ward is a

basic functional unit in a Municipal Corporation and serves as a unit of
service delivery for most of the services of the corporation. It is represented
by an elected Councillor. There is no further legal or functional division of
the ward. But ironically, it is not used as a basic unit for planning within the
Corporation. But as the ward exists and there are ward offices in all the
wards of the city, the planning process can be established at this level.

Planning under different Projects: In fact, the planning for services

are generally done under externally supported projects like the one Project
Uday (supported by Asian Development Bank) and Project Utthan
(supported by DFID) apart from Central Governments aided programs like
Jawaharlal Nehru National Urban Renewal Mission (JNNURM). Under
these programs, in general, the services are planned either at the city level or

at poverty pocket/ slum level just indicating how much it serves a particular
ward. Further, these are one time plans and there is hardly any mechanism
for regular (yearly/ five-yearly) and dynamic planning at the ward level. But,
as large chunk of fund is available under these projects and each of these
projects have expert support to design them, these projects have come as an
opportunity to plan them in participatory manner.
Under Project Utthan, serious attempts have been made to develop
participatory slum plans after building the capacity of the Municipal staff.
The mechanisms are being established to make them the part of municipal
planning. So the roots are there and there are further possibilities to develop
them into ward planning mechanisms.
Under JNNURM, the central government is also pushing the participatory
and consultative planning. Though, the City Development Plans (CDP)
prepared by the cities were supposed to have been developed in a
consultative manner, the central government has recently asked the cities,
including Bhopal, to revisit them and correct them through participatory
consultations.
Such kinds of participatory planning and push for participatory reviews of
the earlier plans have set the background to talk about residents
participation at all the levels of planning, particularly at the wards and
below.

Existence of statutory ward committees: The statutory Ward

Committees have been provided at the zonal/ group of wards level. Though,
they have not been created at the ward level, they can still be made
instrumental in identifying the larger issues in each ward of the zone and
generating the support of municipal officers in planning at the wards.

Existence of Ward Offices: The Ward offices in the city are either tax
collection units or the service delivery points. They have no human
resources and infrastructure to plan within the ward and implement. But
there is a potential to develop these ward offices and its staff into a local
planning unit provided there is a demonstrable mechanism with community
support.


Availability of active and vibrant Residents Associations: Citizens/
Residents/ Community Associations are generally meant to cater to the basic
needs of their members but have enormous potential to be involved in
dynamic planning and monitoring. The city is blessed with many such
resident welfare associations which have been active in their respective
areas. They have also demonstrated their skills in planning the primary
collection of solid waste in their localities and in managing their parks at
some places. They can provide a base for community participation.

New Mohalla Committee Rules: Government has come up with new

Mohalla Committees Rules, in October 2009, with the view to associate the
residents in implementing and managing municipal services in their
localities. Though the rules do not clearly specify planning role of the
Mohalla Committees, the possibility to recognize the residents associations
as Mohalla Committees has opened up an opportunity to demonstrate the
role of residents associations at the micro level planning.
The new Mohalla Committee Rules have provided the opportunity to the
Mohalla Committees to collaborate with the Municipal Corporation after
signing a Memorandum of Understanding (MoU) to develop and maintain
the services in their localities. This kind of collaboration has never been
attempted before. These rules have opened up a new avenue to bring the
communities closer to the Municipal Corporation.

Push for participatory bottom up planning under JNNURM:

Generating a replicable model for Ward Plannning, that too with community/
residents participation in it, will help address to the reform agenda related to
Municipal Planning Functions and Community Participation Law under
Jawaharlal Nehru National Urban Renewal Mission (JNNURM). It is among
the mandatory reforms for the state to enact conducive laws for community
participation, which it has done by making Mohalla Committee Rules. It is
now at the Municipal Corporation level, that they have to be demonstrated.
Objectives of the Ward Planning:
Civil Society Institutions always look for the need and opportunities to build
examples which can be readily replicated by the state and other concerned
agencies. Here is the mandate for the Urban Local Bodies (ULBs) to take up

the role of urban planning in a participatory manner. The civil society

institutions, by virtue of their presence and close linkages with the residents,
can help ULBs by creating innovative participatory processes of planning
starting from the ward. In this process, the civil society can also take up the
role to push the ULBs towards participatory planning and to become a
bridge between them and the residents.
Bhopal is one of those cities which are blessed with a considerable presence
of Residents Welfare Associations, most of which are vibrant and active for
years together. So far, they have not been engaged by the ULBs in city
development, though they are doing their bit out of their own needs in their
own localities. They have lots of potential to be engaged in city planning.
Apart from the above, in a city like Bhopal, the wards are still manageable
as areas where plans can be developed with citizens participation. But there
has hardly been any attempt to utilize these opportunity and demonstrate it
to policy makers, planners and implementing agencies in the city. This is one
of such attempts.
The ward planning exercise has been undertaken with the following
objectives:
1. To identify the infrastructure and other service needs by the residents
themselves to be included in the municipal plan.
2. To set and demonstrate a ward level planning process as a mechanism
of decentralized planning within a larger city level planning.
3. To generate community participation in identifying solutions on the
priority needs and actions thereon.
Brief Introduction of Ward No.51 (Shahpura Ward):
The Shahpura Ward (Ward No.51) is situated in the New Bhopal area in the
southern part of the city. The total area of the ward is 1.55 square kilometers.
According to the latest estimation (2005) by the Municipal Corporation, the
total population of the ward is 23,625. The slum population is 1260 which is
almost 5% of the total population of the ward. The total voters are 11,448 in
2009 and the ward has 13 polling booths.

The ward is surrounded by ward 52 in its south and in east. Towards its
north, lies the ward 50 and towards its west lies ward 49. The ward is
situated in the low-lying area. This area started developing in early 1970s
but most of the residential areas were developed in late 1980s. Based on the
kind of developers of the residential areas, the ward can be seen in four
sections- the area developed by Public Works Department (PWD) for
government quarters; the area developed by the Madhya Pradesh Housing
Board (MPHB); the area developed by private developers and the area
developed as slums. Around one third of the ward area has been developed
by each, the PWD, the MPHB and the private developers.
There were 2 slums situated in the ward namely, Sanjay Nagar and Gautam
Nagar. They are relatively small slums but have the similar kinds of
problems as are faced by the slum dwellers in other pats of the city.
Apart from the residential areas, the ward has one major market area along
the road between 11 No. Bus stop and 12 No.Bus stop. There are parks and
playground distributed all over the residential areas. There are private
hospitals and banks, particularly around a road in the ward. Overall, the
ward is a mix of all kinds of population, ranging from upper middle class to

the slum population and all kinds of services, scattered in and around the
ward.
The ward 51 has been one of the foremost resource generating wards for the
Municipal Corporation. In 2007-08, it has generated total revenue of Rupees
1.52 crores. The Table 4 has the details.
Table 4: Income (in Rs.) of the Ward 51 in 2007-08
Heads
Rent

Water
Charge
Tax

Detail
Heads
Shops,
House, Land
Tahbazari
Premium
from shops
Namantaran
(Name
Change)
Water
Charge
Property Tax

Demand
Overdue Current
145039
946562

Total
1091601

246840

2967336

3214176

1305420

3399181

4704601

Fire Tax

116243

113304

229547

Sanitation
Tax
Light Tax

116242

113304

229546

116241

113304

229545

General
Water Cess
Urban
Development
Tax
Education
Cess
Compulsory
Integrated
Tax

256173

339912

596090

488703

2613052

3101755

458232

509514

967746

648682

625020

1273702

Receipts
Overdue Current
327382
985027
(225.7%) (104.1%)
3600
21246
00
255960

Total
1312404
(120.2%)
24846
255960

00

164530

164530

538801
(218.3%)
1263805
(96.81%)
46958
(40.4%)
46958
(40.4%)
46959
(40.4%)
137089
(53.31%)
1044422
(213.7%)

3047685
(102.7%)
3090283
(90.91%)
100658
(88.84%)
100661
(88.84%)
100662
(88.84%)
301483
(88.69%)
1587009
(60.73%)

3586487
(111.6%)
4354088
(92.55%)
147616
(64.31%)
147619
(64.31%)
147621
(64.31%)
438572
(73.57%)
2631531
(84.84%)

214422
(46.79%)
247645
(38.18%)

585934
(115%)
460543
(73.68%)

800356
(82.7%)
708188
(56.6%)

Others

Shops/
Hawkers
License
Amanat
Ghar
Collection
Ernest
Money/
Deposit
Other
registered
heads
Total

3897815

00

28836

28836

00

79600

79600

00

45200

45200

00

415197

415197

11740489 15638309 3918041 11370514 15288651

(100.5%) (96.85%) (97.76%)

This ward was identified for the ward planning based of several factors
mentioned below:

It is a relatively small ward with comparatively easy access to all

localities. So, undertaking an exercise of ward planning was manageable in
this ward.

The ward has a considerable number of active Residents Welfare

Associations. This provides the opportunity for engaging them for better
citizen participation in ward planning process.

The ward has a mix of different types of communities starting from

high medium classes upto communities living below poverty line in its two
slums. It provides the opportunity to gauge different needs from the
perspective of different types of communities.

The ward has an encouraging element to take it up for ward planning.

It has a supportive and willing Ward Councillor. This was crucial as the
councilor has a dedicated untied fund for ward development and at least this
much could be ensured to be spent according to the micro plan developed
through the residents.

The Civil Society Organization, Samarthan has an advantage in this

ward as it has a prior-existence in the area, particularly in the slums. It has
already organized the slum communities around various issues of city
services. The ward planning process was going to provide another platform
to the slum communities to participate on the issue of services.


This ward is one among the highest tax paying wards. In 2007-08, the
ward has been able to collect 90.91 percent of the targeted property tax with
the actual value of over 30 lakhs rupees. A percentage of it comes back to
the ward for its development. If people are paying, they can plan for their
ward.

Methodology of Ward Planning:

The ward planning exercise has been taken up and presented at two
levels:
Micro level planning - Micro planning involving Resident
Welfare Associatios/ Resident Committees and the Slum
Communities
Meso-level Planning- Meso level planning for Public Utilities
comprising mainly of Auto Stands, Public Toilets, Markets, Shops
(Permanent & Mobile) , Parking lots, Community Hall, Religious
Places, Library etc. and other Inter-ward/ Inter Department Issues.

The Micro Planning will have two parts:

Part A: Micro planning emerging through the needs of Resident

Welfare Associatios/ Resident Committees and other residential areas
Part B: Micro planning in the slums

The Resident Welfare Associations (RWAs)/ Residents Committees

are key organizations in the overall strategy of the micro planning as they
have the potential to act as Mohalla Samities, envisaged in the governance
mechanism to get associated with Municipal Corporation.

Micro level planning in the residential areas would relate to the

following sectors:
-Roads
-Parks /Playgrounds
-Solid Waste Management (Household Collection, Secondary
Collection points)
Cleaning of public roads

Micro level planning in slums would relate to the following sectors:

- drinking water supply

- priority drains
-priority streets/ roads
- Public sanitation

The Meso level Planning will also have two parts:

Part A: Planning on Public Utilities.

Part B: Planning on larger Inter-ward/ Inter-Department issues.

This would relate to the following sectors:
- Solid Waste Management (Secondary Collection onwards)
- Drainage
- Sewerage
The Meso- level needs have been identified but not budgeted under this
exercise.
Steps taken for Micro planning in Residential Areas:

Identification of Resident Welfare Associations / Resident

Committees: The entire ward has been divided on the basis of the existence
and availability of the RWAs/ Residents Societies. The ward has the
existence of at least 11 RWAs covering two-thirds of the residential areas.
During this identification exercise, those individuals were also identified
who could help as resource persons in analyzing the needs and calculating
the cost of activities.

There are three other major residential areas which are not covered by any
resident welfare association / resident committees. Such areas are as follows:
- High Income Group Housing Area (HIG Area)
- E-7 Extension Area
- 1100 Quarters Area
- E-7 Housing Board Colony
So, a total of 15 residential divisions/ zones (11 RWAs and 4 non-RWA
Areas) were identified for micro planning. As one non-RWA Area (1100
Quarters) is basically the residential area created by the government for its
serving employees and is maintained mostly by the PWD, it has not been
largely taken up. So, practically, only 14 residential zones have been
planned.

Informing the residents: In order to create an atmosphere and to

inform the residents of the ward, in general, the mass communication
method, particularly the distribution of a well designed and attractive
pamphlet was undertaken. The copy of the pamphlet is attached as
Annexure 1.


Preparatory sensitization workshop with stakeholders: With the
purpose of generatating participation of the key residents, primarily the
important functionaries of the RWAs/ Resident Committees and to bring the
ward councilor as well as the related officials of the Municipal Corporation
on board in this process, a day long orientation workshop was organized.
This workshop was focused on informing the stakeholders on the need and
purpose of the ward planning and to understand the issues concerning the
ward from the perspective of the residents. The minutes of the workshop are
attached as Annexure 3.

Preparation of Base-Maps: After identifying the 14 residential

divisions/ zones in the ward, the base maps were prepared for each of these
areas. Such base maps were created by the planning team depicting the
boundaries of each RWA and other planning areas, each and every lane of
the area, existing services, households and multistoried buildings after
undertaking transact walks, field visits and interaction with the citizens.
These base maps were prepared to help the residents in identifying the lanes
and required services around that in further discussions and also to generate
some basic data like number of lanes/ roads, their lengths, number of
households etc and to put them on a map.

Preparation of a Field Report format for data collection on

services: A Field Report format was developed to generate data on the
existing status of the services and the needs to improve them. This format
(as shown in Annexure 2) was to be filled by the residents of the RWAs for
each of their lanes. The lane area was also to be identified by them.
Though the micro planning was to focus on three service sectors namely,
roads, park/ playgrounds and primary solid waste collection, the Field
Report format was designed to cover other services also, like drainage,
sewerage, street lights and other levels of solid waste management. This was
done to understand the magnitude and nature of those services which are
inter-ward issues and can be tackled at a larger level. Water supply was not
included in the format as well as in the planning process as it was already
planned under Project Uday and the old water supply lines were getting
replaced by new pipe line and the work was ongoing in the ward.


Prioritizing the issues through structured group meetings and
discussions with the residents: In order to set the sector wise priorities and
the priorities within particular sectors, various structured group meetings and
discussions were undertaken in each of the RWAs. At times, it was held with
the executive body members of RWAs and at times with other residents.
In non- RWA areas, the meetings were held with key residents and
communities in general. These
meetings were also utilized to
Box-1:Steps in Micro planning
find out possible solutions to the through RWAs
identified needs.

Mapping of Residents Societies

Cost Calculation and and resource citizens

Budgeting: The costs for the
Mass information to the residents
priority needs and the possible
Sensitization Workshop with
solutions/
activities
were stakeholders including RWAs and the
calculated as per the guidelines councilor
of the Public Works Department
Preparation of RWA wise Base
on the latest prices.
Maps

Identification of lane wise data

Presentation of the draft

and priority needs in different service
Plan: The draft plan was sectors using formats and participatory
prepared and presented to the tools.
residents in a larger workshop

Identification
of
possible
and further suggestions were
solutions to the priority needs.
invited to make it a final ward

Calculation of the cost for the

plan.
solution

Sharing of the plan

Steps taken for Micro planning in Slum Areas:
Steps taken in undertaking the micro planning in two slums namely, Gautam
Nagar and Sanjay Nagar, has been different than the steps used for planning
in the RWAs areas. Here, in the slums, the habitation pattern and
requirements are quite different. The issues around water supply, condition
of streets, drainage and sanitation are more acute and need different kinds of
technical solutions.

Given the presence of Samarthan in the slum community for nearly a year
and the existence of the Self-Help-Groups of women from all corners of the
slums, the planning was done from the perspective of the women. It was
done through the following steps:

Social Mapping/ Service Mapping by the women SHGs

Identification of needs along the issues of water supply,

drainage, streets and sanitation by women groups

Prioritisation of needs by women groups

Identification of possible solution in discussion with the

women groups

Costing and Budgeting

Steps taken to plan Public Utilities:
Meso- level planning for Public Utilities comprising mainly of Auto Stands,
Public Toilets, Markets, Shops (Permanent & Mobile) , Parking lots,
Community Hall etc. was done through a process of discussions with various
kinds of stakeholders concerning those issues. Apart from this, transact walk
of the whole ward was taken to observe and mark the existing availability of
public utilities and the areas devoid of it.
Separate meetings and discussions were held with the following:

Discussion with the resident associations in the Orientation Workshop

Discussion with the shopkeepers

Discussion with the hawkers

Discussion with the auto drivers

Apart from these structured discussions, the issues also kept on cropping in
informal discussions with individual resident associations and this helped in
identifying the locations for public utilities.
Steps taken to plan for larger Inter- Ward and Inter-Departmental Issues:
Meso-level issues were identified mainly during the process of microplanning and discussions with the residents associations. The needs and the
priorities have been identified. Budgeting has not been taken in the purview .

Micro planning in the Ward

Part A: Micro planning in Residential Areas
The ward has a large area which is represented by one or the other residents
association. As many as 11 Resident Welfare Associations (RWAs) were
identified and involved in the need identification as well as in identifying the
possible solutions to their needs. The details of the RWAs are shown in Table
5.

Table 5: Status of Residents Associations and their willingness to collaborate with Municipal Corporation
Name of the
RWA

Housing
Agency

Total
Mem
ber
ship

Yearly
Membersh
ip Fee

Total/
Yearly
Collectio
n

Willingness to
collaborate
with BMC

RWA
Services

Remarks

Ashoka Society

Private

182

None

None

Willing. If parks
are developed
by the BMC, the
society can
invest as per the
prior agreement

None as the
society is in
dispute with
its offshoot
society.

Already has around

Rupees15 lakhs in corpus.
The society has got
divided with creation of
another society. The case
is sub-judice to gain
control over resources.

Lala Lajpat Rai Private

Society

152

101

Approx.
5000 as
only 4050
members
pay

Willingness to
contribute in
Park
Development
and
maintenance

Cultural
Activities

Society has accessed

Mayor Fund for its colony.

Not Active

None

A very small area of 25

households. Not Active at
present.

Security
Guard

Present saving is around

Rs.55000/=

S.
N.

Chitragupta
Society

Kshetriya
Vikas Housing
Evam Jan Kalyan Board
Samiti

Private

25

None

None

34

2400

Rs.81000 Willing

The area has overgrown

from original 152 plots as
multistoried buildings have
come up with around 1200
dwellings now.

Primary SW

Cleaning/
sweeping of
roads
Cultural
events
5

Madhavpuri
Housing
Housing
Board Board
Nivasi
Kalyan
Samiti

40

1200

Rs.48000 Willing to
maintain low
cost services

Cleaning of
streets
Security
Guard
Cultural
Activities

Mitra
Mandal Housing
Vikas Samiti
Board

54

120

6480

Willing

Cultural
activities
Park
Maintenance

Mahatma Gandhi Housing

Vikas
Evam Board
Kalyan Samiti

50

500

25000

Willing (but not

under formal
agreement)

Park
Maintenance
Solid Waste
Collection

Out of 62 Households only

40 are members as others
are rented.
Hardly any savings as
whatever is earned is
used regularly.
Hardly any saving in the
society but it is vibrant as
a group.

Very active society spends

whatever is collected. A
small saving of Rs.5000 is
there.

Street
Cleaning
Cultural
Activities
8

Avantika

Colony Housing

100

None

None

Willing

Park

Collection as per the need

Vikash Samiti

Board

Maintenance
Solid Waste
Collection
Cultural
Activities

10

Avantika Rahwasi Housing

Kshetra
Vikas Board
Samiti
(Club
Area)

87

SBI Society

30

Housing
Board

180

732

15660

21960

Willing (but not

under formal
agreement)

Road
Cleaning

willing

Security
Guard

Cultural
Activities

Park
Maintenance

of the services. For solid

waste collection, collect
Rs.30 per month. Even
rent the park to the
members only to generate
some money.
Is in dispute with another
society to get control on
the Awantika Club Building
which generates
resources through rent.
Initially there were 50
members. Has a saving of
about Rs. 8000.

Cultural
Activities
11

Nupur
Society

Kunj Housing
Board

65

360

23400

Willing

Security
Guard

It is an informal society,
not registered.

Apart from these RWA areas, there were 4 non-RWA areas in which the
micro planning was attempted in 3, except for the area called 1100 Quarters.
Box:2 Initiatives already taken by the residents

Almost all the RWAs had undertaken plantations in the parks of

their areas at some or the other point of time and tried to save them.

Residents of colonies like SBI Colony, Nupur Kunj, Mahatma

Gandhi Society, Mitra Mandal Society, had collected contributions
either to make a gate for the security of the colony or for the parks.

In Awantika Colony, the residents had initiated the primary

house to house solid waste collection by making a rickshaw at the cost
of Rs.8000/ and are running it successfully. They have motivated
nearby colonies to do it on the similar lines.

The residents of the Mitra Mandal Society maintain their two

parks and the playing facilities for their children very well. The
councilor has all praises for them.

Almost all societies celebrate national festivals and conduct

other cultural activities through their own contribution.

Sectoral Findings:
Table 6: Sectoral Priories in each RWA / Planning Area:
S.N RWA/
Resident
Committees
1
Ashoka
Society
2
Lala Lajpat
Rai Society
3
Chitragupta
Society
4
Kshetriya

Priority
One

Priority
Two

Priority
Three

Priority
Four

Sewerage

Parks

Parks

Drainage

Internal
Drainage
Roads
Sewerage Roads

Drainage

Sewerage Roads

Drainage

Sewerage Roads

Solid
Waste
Solid

Priority Priority
Five
Six
Solid
Waste
Solid
Waste
Street
Lights
Park

Street
Lights
Street
Lights
Street

10
11

12
13

Vikas Evam
Jan Kalyan
Samiti
Madhavpuri
Housing
Board
Nivasi
Kalyan
Samiti
Mitra
Mandal
Vikas
Samiti
Mahatma
Gandhi
Vikas Evam
Kalyan
Samiti
Avantika
Colony
Vikash
Samiti
Avantika
Rahwasi
Kshetra
Vikas
Samiti
(Club Area)
SBI Society

Waste

Lights

Sewerage

Drainage

Park

Solid
Waste

Street
Lights

Road

Sewerage

Parks

Road

Drainage

Solid
Waste

Street
lights

Drainage

Sewerage Park

Solid
Waste

Roads

Street
Lights

Drainage

Sewerage Roads

Parks

Solid
Waste

Street
Lights

Sewerage

Drainage

Park

Roads

Solid
Waste

Street
Lights

Sewerage

Drainage

Park

Road

Nupur Kunj Drainage

Society
Non-RWA
Areas
HIG Area
Sewerage

Sewerage Road

Park

Solid
Waste
Solid
Waste

Street
Light
Street
Light

Road

Drainage

Park

E-7
Ext.Area

Drainage

Solid
Waste

Roads

Solid
Waste
Parks

Street
light
Street
Light

Sewerage

14.
15

E-7 Housing Parks

Drainage Roads
Sewerage Solid
Street
Board
Waste
Lights
Colony
1100
As this area has been constructed and maintained by the PWD and
Quarters
Gets only water supply and solid waste management services from
BMC, it has not been included in planning in a large way.

1. Name of RWA Ashoka Society

Issues

Road
Damar Road/ Metal
Road
CC Road

No of House Holds - 406

Types of Activities

Priority
Level
(H/M/L)

Tentative
Budget (in
Rs.)

Suggested Source of
Fund
(Councillor/ Own
resources/ BMC/
others)

Putting Damar layer with small stone chips in

about 300 feet on road nos. 76 and 93
Damar layer repair with small stone chips in
about 120 feet on road nos. 81,84 and 94
Reconstruction in about 450 feet on road nos.48
and 49

60463 BMC

24590 BMC

68973 BMC

Park ( 150 / 200 Feet)

Putting Hedges in the park (61 $ 61 $ 46 $
H
46 214 Meters
Plantation of 50 trees in the park
H
Childrens playing facilities like swings and
M
fisalpatty
Making walking track/ footpath in the park (56
M
+56 +44 + 44) 200 meters
5 inch leveling of the park
H
4 benches for seating
M
Water Supply connectivity in the park
H
Solid waste management (Primary Level)
Household level
collection /segregation
Lane/ Road Cleaning
Calculated separately for the whole ward altogether

42843 Societys own

resources+ BMC+
17550 Councilor
58728
78000
26000
3536
No preparedness at this
stage.

2- Name of RWA Lala Lajpat Rai Society

Issues

Roads
Damar/ Metal Roads

No of House Holds Appox. 1200

Types of Activities

Priority
Level
(H/M/L)

Reconstruction in about 300 feet on road no.102

Putting Damar layer in about 450 feet on road
no.110
Repair in about 100 feet on road no.113

H
M

Tentative
Budget (in Rs.)

96891.8 BMC
63759.8 BMC
13962 Councillor

Park/ Grounds
Ground 220 x 130 Feet Mens wire fencing in the ground 67 $ 67 $
M
40 $ 40 214 meter
214 meter- One angel on every 2 meters
107 Angles
214 meter length X 1-5 meter height 321
meters wire mens grid
Dumping ground
Mens wire fencing in the ground 140 $140 $ M
460 x 180 feet
55 $ 55 390 meter
390 meters- One angel on every 2 meters
195 Angles
390 meter length X 1-5 meter height 585
meters wire mens grid
Solid Waste Management
Household Collection/
Segregation
Cleaning of Roads
Calculated separately for the whole ward altogether

Source of Fund
(Councillor/ Own
resources/ BMC/
others)

173147 BMC

315575 BMC

663335.6

Societys own
resources

3. Name of RWA Chitragupta Society

Issues
Road
CC Road

Types of Activities

No of House Holds - 25
Priority
Level
(H/M/L)

Tentative
Budget (in
Rs.)

Repair of the damaged CC road

L
7560
for about 50 feet on road no. 78
Solid Waste Management (Primary)
Household Collection/
Segregation
Cleaning of Roads
Calculated separately for the whole ward altogether

Suggested Source of Fund

(Councillor/ Own
resources/ BMC/ others)
Councillor
No preparedness at present

4- Name of RWA Kshetriya Vikash evam Jan Kalyan Samiti

Issues

Types of Activities

Priority
Level
(H/M/L)

No of House Hold - 102

Tentative Budget
(in Rs.)

Suggested Source of Fund

(Councillor/ Own resources/
BMC/ others)

Roads

Damar/ Metal
Road

CC Road
Park
140 x 200 feet

H
Ditch repair and putting a
dammar layer over about 650
feet on road no. 134 and 145
M
Putting dammar layer pitching
small chips on about 450 feet
(out of 600 feet as 200 feet is CC
road in between) on road no. 135

Repair in about 70 feet on road

nos.139 and 140 as chips have
come up

Extension of existing room to

develop reading rooms/ library

150000

116220

BMC

63759.8

BMC

11035.7

Councillor

BMC

Solid Waste Management (Primary)

Household level
H
79560
Societys own resources
System exists and continues
collection/
(currently going on)
segregation
Cleaning of Roads
Calculated for the whole ward altogether. At present, the society undertakes it on its own.

5- Name of RWA Madhavpuri Housing Board Niwasi Kalyan Samiti

Issues

Types of Activities

Priority
Level
(H/M/L)

No of House Hold - 48
Tentative
Budget

Open Space/Park 300 x 100 feet

Fencing along the nallah for
H
17589
about 150 feet so that space can
be utilized for childrens play
Solid Waste Management (Primary)
Household level
H
37440
segregation / collection
Cleaning of Roads
Calculated separately for the whole ward altogether.

Source of Fund
(Councillor/ Own
resources/ BMC/ others)
Councillor

Societys own resources

6. Name of RWA MITRA MANDAL Society

Issues

Roads
Damar/ Metal Road

CC Road

Parks
Park other than the
one which has a
Temple

Types of Activities

No of House Holds 47
Priority
Level
(H/M/L)

Tentative Budget
(in Rs.)

Mkej jksM] ekad 27 ij 50 ehVj H

Msest jksM dh ejEer dk;Z]
M
Mkej jksM ekad 27 rFkk 12
esa 25 ehVj esa xM<s HkjkbZ
2 bap ls 4 bap xgjs xM<s dk
Hkjko
M
Lkh-lh-jksM] ekad 23] 24]
25 ,oa 26 ij m[kM+h gqbZ
fxV~Vh 2 bap ls 4 bap xgjs
xM<s dk Hkjko yxHkx 20 ehVj

21224

H
ikdZ esa yxs isM+ksa dh
NaVkbZ
H
ikdZ ds vUnj Vgyus gsrq
QqVikFk dk fuekZ.k djuk
ikdZ esa ,d xsV fdlh ds }kjk nku M
fd;k x;k gS] ijUrq xsV esa ejEer
dh vko;drk gSA

1040

Solid Waste Management (Primary)

47124

10061

105709
6500

Suggested Source of
Fund
(Councillor/ Own
resources/ BMC/
others)

Household
Segregation/
Collection
Cleaning of Roads

7- Name of RWA Mahatma Gandhi Vikash Kalyan Samiti

Issues
Types of Activities

No of House Hold - 39
Priority Implementation Tentative
Source of Fund
Level
Status
Budget
(Councillor/ Own
(H/M/L)
resources/ BMC/ others)

Road

Mkej jksM

dPPkh jksM
Lkhlh jksM

H
Mkej jksM ekd 31 ij
m[kM+s gq;s jksM ij
yxHkx 20 ehVj esa
ejEer dk;Z
L
dPph jksM ekad 29
dks Mkejhd`r djuk jksM
yEckbZ yxHkx 50 ehVj
lh-lh- jksM ekad 30 ij M
yxHkx 35 ehVj esa
jksM ij ij dh m[kM+h
gqbZ dh fxV~Vh dh
ejEerA

9308

H
25 QhV yEch nhoky
mBokdj 10 X 8 dka xsV
yxokuk

7956

67956

17610

Park 300 x 100 feet

ikdZ ds vUnj pkjks vksj

Vgyus gsrq QqVikFk
cuokukA
ikdZ esa 50 vPNs
isM+ yxokukA
ikds ds vUnj
Permanent Haiges
yaxkuk
okMZ ok;j gVkdj esl
ok;j Qsflax
ikdZ esa csBus ds fy;s
2 czsap MyokukA
ikdZ esa uy yxkuk
Solid Waste Management
Household Segregation
Household level collection ?kj ls dpM+k ,df=r

djuk
Linking with Secondary
Collection point
Cleaning of Roads

Lkslk;Vh }kjk Lohij dh

lQkbZ djokbZ tkrh gSA

50223

17550

30630

124312

13000

3536

30420

8- Name of RWA Avantika vikash samiti

Issues
Types of Activities

No of House Hold - 92
Priority Implement Tentative Source of Fund
Level
ation
Budget
(Councillor/ Own
(H/M/L) Status
resources/ BMC/ others)

Road

Mkej jksM

Lkhlh jksM

Mkej jksM ekad 59 ij 50 QhV esa ejEer

dk;ZA
Mkej jksM ekad 61 ijsa 250 QhV esa
Mkej dh Vki ys;j Mkyuk yEckbZ
Mkej jksM ekad 53 ,oa 62 esa 210 QhV
esa ejEer dk;Z djukA
lh-lh-jksM ekad 60 ,oa 64 ij ejEer dk;Z
yxHkx 390 QhV

6981

32294

29786

77177

53747

41642

H
L

3536
150000

71760

Park 240 x 100 feet

ikdZ ds vUnj pkjks vkSj QqVikFk cukus

dh vko;drk gS ftlls fd cqtZqx] efgykvksa
,oa cPpksa dks Vgyus ds fy;s mi;ksx fd;k
tk ldsA
ikdZ ds pkjks vksj gsstsl rS;kj djuk 208
ehVj
ikdZ esa uy yxkuk
ykbczsjh cukusgsrq ikdZ esa 20 X 20 dk
gky cukuk
Solid Waste Management
Household
Segregation
Household level lkslk;Vsh }kjk ,d Lohij ds ek/;e ls dpM+k

collection
dysDV djk;k tkrk gSA
Linking with
Ukxj fuxe }kjk 11 uEcj LVki frjkgs ij j[ks
Secondary
MLVfcu ls fu;fer dpM+k mBokukA
Collection point
Cleaning of Roads

lkslk;Vsh }kjk ,d Lohij ds ek/;e ls jksM dh

lQkbZ djokbZ tkrh gSA

9- Name of RWA Avantika Club ( Avantika Rahvashi vikash samiti)

Issues
Types of Activities
Priority
Level
(H/M/L)
Road
Mkej jksM
Mkej jksM ekad 56 ,oa 58 M

Lkh-lh jksM

iwjh rjg ls m[kM+ pqdh gS

Mkej dh ijh ys;j MkyukA
yEckbZ yxHkx 250 ehVjA
jksM ekad 11 esa yxHkx
230 QhV esa fxV~Vh
HkjkbZ ds lkFk Mkej dh Vki
ys;j ejEer
lh-lh- jksM ekad 54 ij dbZ
LFkkuksa ij 2 bap rd
fxV~Vh m[kM+ xbZ gS
yxHkx 35 ehVj esa ejEer
dk;ZA

No of House Hold - 84
Implementatio Tentativ Source of Fund
n Status
e Budget (Councillor/ Own
resources/ BMC/ others)
35370

40087

17613

78695

Park 320 x 240 Play

ground

ikdZ esa Vgyus ds fy;s

pkjks vkSj QqVikFk cuk
gksuk
dE;wfuVh gky dks vkf/kiR;
esa ysrs gq;s mlesa
ykbczsjh izkjEHk djukA
vfre.k gVkrs gq;s eSanku

49628

ds pkjks vkSj QSaflx djkuk

yxHkx 200 QhVA
cPpksa ds [ksyus ds fy;s
t#jh [ksy lkexzh @dksVZ
cuokuka
ikdZ ds pkjks vksj gsstsl
rS;kj djuk 60 ehVj esa flQZ
dE;wfuVh gky ds ihNs
ikdZ esa 50 vPNs isM+
yxokukA
ikdZ esa uy yxkuk
Solid Waste Management
Household Segregation
Household level collection dqN yksxksa }kjk MLVfcu

esa dpM+k Mkyk tkrk gSa]

tagk ls 3 fnu esa dpM+k
mBrk gS tcfd dqN yksxksa
dk dpM+k ?kj ls ,d= fd;k
tkrk gS ftl ij 50 & 60 #i;s
[kpZ vkrk gSA ?kj ls eq[;
lM+d ij j[ks MLVfcu esa
Mkyk tkrk gSA
Linking with Secondary
Collection point
Cleaning of Roads
dqN ifjokjksa }kjk izkbosV Lohij
ls lQkbZ djkbZ tkrh gS ftlds fy;s

12012

17550

3536

65520

ifjokj ij 30 #i;s ds yxHkx [kpZ

vkrk gSA

10- Name of RWA -SBI Colony

Issues
Types of Activities

No of House Hold - 79
Priority Implement Tentative Source of Fund
Level
ation
Budget
(Councillor/ Own
(H/M/L) Status
resources/ BMC/ others)

Road

Mkej jksM

Lkh-lh jksM

fp=akk dkyst ls lkabZ ckck

cksMZ pkSjkgs rd Mkej jksM
ekad 67 ij yxHkx 40 ehVj
yEckbZ esa ejEer
Mkej jksM ekad 68 ,oa 73 ij 20
ehVj jksM dfVax dh ejEer
lhlh jksM ekad 65 ] 72 ,oa 75 ij
yxHkx 50 ehVj ejEer dk;Z 2
bap ls 6 bap rd fxV~Vh
m[kMh+

18616
H

9308

25165

46395

148902

85800

32500

Parks 200 Feet x 100 Feet

ikdZ ds vUnj 4 lkbM Vgyus gsrq

QqVikFk fuekZ.k djkukA
okMZ ok;j gVkdj esl ok;j Qsflax
djuk
ikdZ ds lkbM esa ukys dks <duk
yxHkx 100 ehVj330 QhV
ukys dh pkSM+kbZ 5 fQV
1phik 6 fQV yEck 1-25 QhV
pkSM+k
cSVus dh txg 5 czsap Myokuk A

xzkm.M dh yscfyax djuk yxHkx

5 bap dk Hkjko
ikdZ ds pkjks vksj gsstsl rS;kj
djuk
o`{kkjksi.k ikdZ esa 50 o`{k
yxkuk
ikdz esa uy yxkuk
cPpksa ds f[kykSuksa dh ejEer
djuk
Solid Waste Management
Household Segregation
Household level collection ?kj ls dpM+k ,df=r djuk
Linking with Secondary
Collection point
Cleaning of Roads

54600

36836

17550

H
L

3536

39000

61620

11- Name of RWA Nupur kunj

Issues
Types of Activities

Priority
Level
(H/M/L)

No of House Hold - 65
Implementation
Tentative
Source of Fund
Status
Budget
(Councillor/ Own
resources/ BMC/ others)

Park 300 x 100 feet

uqiqj dqt dh 3 {kfrx`Lr

jksM ij lh-lh-jksM
fuekZ.k 400 ehVj
yEckbZ
Solid Waste Management
Household Segregation
Household level collection
Linking with Secondary
Collection point
Cleaning of Roads

484882

12. Name of RWA HIG Area (No society)

Issues
Types of Activities

No of House Hold - 186

Priority Impleme Tentative
Source of Fund
Level
ntation
Budget
(Councillor/ Own
(H/M/L) Status
resources/ BMC/
others)

Road

Mkej jksM

jksM ekad 3 ij yxHkx 480 QhV esa

Mkej dh Vki ys;j MkyukA
jksM ekad 4] 7 ,oa 13 esa yxHkx
yxHkx 250 fQV esa 2 bap fxV~Vh
HkjkbZ ds lkFk Mkej ys;j Mkyuk
jksM ekad 9] 16] 17 ,oa 18 esa
yxHkx 350 QhV esa 2 bap fxV~Vh
HkjkbZ ds lkFk Mkej ys;j Mkyuk
jksM ekad 14] 19 ,oa 21 esa yxHkx
60 QhV esa m[kM+h gqbZ fxV~Vh dh
ejEer djukA

67948.4

43146.74

60719.59

9095.873

VqVh gqbZ Qsflax yxHkx 20 fQV ij iqu

% Qsflax
eSnkau esa v/kwjs Vsd dks iwjk djuk
100 ehVj yEck 1-25 ehVj pkSM+k esa
fuekZ.k
Park 100 meter x ikdZ esa ikuh ds Hkjko dks jksdus ds
100 meter
fy;s 4 pSEcj cukrs gq;s ikbi ukyh
Mkyuk A pSEcj 1 fQV yEck x 1 fQV
pkSMk x 1 fQV apk 0-0283 ?ku

702

169910

63050

Lkh-lh jksM
Park
Play ground 100
meter x 100
meter

ehVj
Solid Waste Management
Household
Segregation
Household level
collection
Linking with
Secondary
Collection point
Cleaning of
Roads

13. Name of RWA E -7 Extenteion

Issues
Types of Activities

Priority
Level
(H/M/L)

No of House Hold - 161

Implementation
Tentative
Status
Budget

Road

Park 250 x 250 feet

Mkej jksM ekad 34] 36 ,oa

37 ij yxHkx 400 QhV esa
xMMksa dh HkjkbZ ,oa ejEer
dk;Z
jksM ekad 35 ij Mkej ikslZu
esa Mkej dh ys;j Mkyuk
yxHkx 330 QhV
jksM ekad 40 ij yxHkx 400
QhV 600 QhV esa ls esa
Mkej jksM cukuk
jksM ekad 37, ,oa 38 ij Mkej
jksM cukuka
ikdZ esa flaxy ok;j QSaflax
gS] mlds LFkku ij tkyh okyh
QSaflax dh tkuk pkfg;sA
ikdZ esa pkjks vkSj Qwynkj
ikS/ks yxkuk A
cPpksa ds [ksyus ds fy;s
>wyk ,oa f[klyiV~Vh yxkukA
ikdZ esa yscfyax djuk 5 bap
feV~Vh Mkydj 76 ehVj yEck

81035

46546

200 QhV esaa lh-lhjksM cukdj NksM+

nh xbZA

147897

254603

246012

17550

161200

Source of Fund
(Councillor/ Own
resources/ BMC/
others)

x 76 ehVj pkSM+k 13 ls-eheksVkbZ

cSBus ds fy;s czsp Mkayuk 4
ikdZ esa uy yxkuk
ikdZ es pkjks vkSj Vgyus ds
fy;s QqVikFk
70 $ 70$ 70 $ 70 280
ehVj
Solid Waste Management
Household Segregation
?kj ls lw[kk ,oa xhyk dpM+k

vyx djus ds fy;s yksxksa dks

ekscykbZt djuk
Household level collection ?kj ls dpM+k ,d= djkuk
Linking with Secondary
Iaktkc usuy cSad ,oa lkSjHk
Collection point
nw/k ikyZj ds ikl j[ks MLVfcu
esa fjDks }kjk dpM+k
Mkyuk ,oa uxj fuxe dh
xkM+h }kjk mlls fu;fer
dpM+k mBk;k tkukA

26000

M
H
M

3536
82218.5

H
H

125580
0

Cleaning of Roads

lIrkg esa nks ckj jksM dh

lQkbZ gksukA

14. Name of RWA Housing board colony

Issues
Types of Activities

Priority
Level
(H/M/L)

No of House Hold Implementation

Tentative
Source of Fund
Status
Budget
(Councillor/ Own
resources/ BMC/ others)

Road

jksM ekad] 115 ,oa

117 esa yxHkx 350
QhV esa ejEer dk;Z

49798

ikdZ esa Vgyus ds fy;s

QqVikFk cuokuk
240$240$180$1808
40
ikdZ esa VwVh gqb
Qsflax dh ejEer yxHkx
50 QqV esa
ikdZ esa 3 lkbM esa
gStsl yxkuk 80 $ 80
$ 61 = 221 ehVj
cPpksa ds [ksyus ds
fy;s >wyk ,oa
f[klyiV~Vh yxokukA
uy yxkuk

75171.2

1755

44244.2

3536

Park 260 x 200 feet

Solid Waste Management

Household Segregation
Household level collection

Linking with Secondary

Collection point
Cleaning of Roads

izkFkfedrk ds vk/kkj ij lkslk;Vh Lrj dk 3 lky dk ctV dk;Z;kstuk

lksl;Vh
jksM
ikdZ
dpM
;ksx
+k
izca/
ku
izFke f}rh; r`rh; izFke f}rh; r`rh; izFke izFke f}rh; r`rh;
o"kZ o"kZ o"kZ o"kZ o"kZ o"kZ o"kZ o"kZ o"kZ o"kZ

1 ,l-ch-vkbZ
2 fe=e.My
3 egkRek

(H)
18616

(M)
9308

(L)
25165

(H)
143722

(M)
282397

(L)
39000

(H)
61620

223958

291705

64165

579828

21224

57185

106749

6500

127973

63685

191658

9308

17610

67956

72672

174535

5
6
7
8
9
10

Dyc
voafrdk
lkslk;Vh
,pvkbZth
bZ&7
,DlVsaku
v'kksdk
yktir
gkmflax
cksMZ

17613

75457

111793

49628

(L)

139257

45178

53747

372501
112400

192145

67956

65520

320011
194926

6981

(M)

30420

xka/kh
4 voafrdk

(H)

egk;k
sx

150000

125085

71760
123919

53747

289257

174846

60720

179006

111094

60720

9096

63752

127581

147897

254603

182286

354230

435447

502127

254603

93573

141929

84728

202392

84728

93573

380693

488722

96891
49535

566444
124969

0
0

663335

60463
96891

77722
49798

49535

169910

466923

75171

125580

414572
1192177

174504

11
12

13
14
15
16

dkyksuh
fp=xqIr
{ks=h;
fodkl bZ
-6
Ekk/koiqj
h bZ -6
uqiqj
dqat
Lkat; uxj
xkSre uxj

7560
116220

63760

11036

150000

79560

63760

161036

37440

55029
55029

484882

1070873 559457

7560
420576

195780
17589

7560

484882

608246 935205 1569658

508910 441480

484882
119721

119721

124754

124754

2129115

1117156

2722453

5968724

S
.
N
.
1

Activity

Road
Road
maintitance
in metal
road
Road
maintitance
in CC road
New matel
Road
New CC
Road
Park
Fencing

79
SBI
Colony

47
Mitra
mandal
Society

39
Mahat
ma
gandhi

84
Avantik
a club

92
Avantika
samiti

161
E -7
xtention

186
HIG

406
Ashok
a

27924

68348

9308

75457

69060

127575

171814

85053

25165

10060

17610

17613

77177

9095

68973

67956

174613

Housing
Board
colonty

25
Chitr
agupt
a

49798

102
Khetriy
a
vikash
E- 6

48
Mad
hav
puri
E -6

124312

246012

11036

236729
484882

54600
36836
17550
3536
46395
32500
39000

105709

30630
17550

12012
17550

41641

3536
50224

3536
78695

3536
53747

13000

700

488722

1755

1334
Total

1038930

402500

49627

65
Nupur
kunj

179980

7560

148902
Ground
lebling
Permanent
Hedgeg
Plantation
water
connection
Path way
Sitting
Arrangmen
t
Children
utilities
repairing
Children
utilities

LLS

955338
7560
0

175
89

1077619

161200

78000
42843
17550

44244

17550

208206
87750

3536
58728

3536
75171

24752
720797

3536
82218
26000

169910

26000

293800

97500
39000
0

installation

Library
Other
Maintinanc
e
Solid wast
managem
ent
House hold
collection
Cleaning of
roads
Other

150000
7540

150000

7956

300000

63050

78546
0

61620

30420

65520

71760

125580

79560

374
40

471900
0

0
Park
Drainage
covering
Total

85800
579828

85800
191657

372502

32001
0

466921

1192171

414569

38068
3

663335

174504

7560

420576

550
29

484882

5724227

Interesting to note that in the very first collective orientation meeting of the
residents (in August 2008), the minutes of which are attached as Annexure 3,
the priority issues were dilapidated roads and solid waste management along
with street lights and the issues of drainage and sewerage were among the
last priorities. But the interaction at the resident association level has shown
it differently. The one reason behind this may be the time gap as the
interaction at residents associations was taking place after a gap of almost 5
months, due to Assembly Elections, and the conditions of roads and street
lights had improved a lot.

Part B: Micro Planning in Slum Areas:

Micro planning in Gautam Nagar:
Introduction of the Slum: Gautam Nagar is a small slum situated near 11
No.Stop along the road going towards Habibganj under bridge. It is located
around the posh residential colonies as well as the market place of the city.
The slum has a total of 109 households with a population of 529. Around 65
percent of the population is having the BPL card. Half of the adult
population (50%) gets its livelihood working as construction labourer while
34% of the women are domestic workers.
Nearly 73% of the households have their individual toilets while rests go for
open defecation. All the households have electricity connection for which
they pay at the fixed rate of Rs. 300 per household.
Samarthan has been able to mobilize the community on local issues and has
formed Self-Help-Groups, which have been instrumental in identify the
needs of the slum after preparing a social-cum-resource map of the
community.
Table: The existing SHGs in the Gautam Nagar slum
S/N
o.

Name of the Group

1 Gautam Bachat
Sakh Samooh

No.
of
mem
bers
evam 11

2 Rama Bachat evam Sakh 13

Samooh
3 Vaishnavi Bachat evam 12
Sakh Samooh
4 Ganpati
Bachat evam 13
Sakh Samooh

Date of
formation

Group Leader

22st April,
2008

Manjusha

28th April,
2008
21st
of
July, 2008
17th
of
Sept; 2008

Diksha
Babita
Diksha

Name of the
Linked Bank
Central Bank
of
India,
Shahpura
Central Bank of
India, Shahpura
Central Bank of
India, Shahpura
Central Bank of
India, Shahpura

Priorities identified by the residents: The residents, particularly the

women groups, came up with the issues which are listed below in the order
of priority. Most of the roads in the community are made up of concrete.
Only one left out has been in the priority list. Further, the nallah, is an issue
of concern for them as it had flooded once and has the danger to overflow in
rains causing problem for the residents. The other issues are the need for
public toilets for the remaining residents who have not been able to construct
it for themselves due to lack of space or the resources. The priority issues are
as follows:
1. One kutchha street needs to be made pucca
2. One broken road to be repaired with drainage
3. Nallah to be walled with concrete
4. Public/ Group toilet facilities

Map: Social Map by the community showing existing and needed

resources

Table: Activities and tentative budget for Gautam Nagar

Issues

Road
1

2
Drainage
1
2

Types of Activities

Priority
Level
(H/M/L)

Tentative Suggested
Budget
Source of
Fund
(Councillor/
Own
resources/
BMC/
others)

H
Replacing kharanja/ kutchha
road into CC road from the
house of Mathura Bai to
Mamta Tiwari (Length 50 mts
x 1 metre )
H
Repair of CC road near the
temple (Length 3mts x 1.5 mts)

53233.7

Councillor

1379.4

Councillor

Half cut 8 inch diameter piped H

drainage along the above roads
H
Construction of one side wall
on the nallah passing by the
side of the slum (125 mts
length, 1.25 mts height, 30 cms
width )

13000

Councillor

Total

57141.6

124754.7

BMC

Micro planning in Sanjay Nagar:

Introduction of the Slum: Sanjay Nagar is another small slum situated near
Hotel Management Institute in the backdrop of 1100 Quarters. It is located
along the road connecting Bitthan Market and the Manisha Market. In
comparison to the Gautam Nagar slum, the Sanjay Nagar is in relatively bad
condition as it has acute drainage and drinking water problems. This slum
was very big till half of its population was shifted to some other location a
few years ago.
The slum has a total of 150 households with a population of 730. Here also,
around 65 percent of the population is having the BPL card. Most of the
adult male population gets its livelihood working as non-skilled labourer
while 30% of the women are domestic workers.
None of the households have their individual toilets as half of the population
uses a nearby public toilet while rest half go for open defecation. All the
households have electricity connection but without meter or fixed charges.
Samarthan has been able to mobilize the community on local issues and has
formed Self-Help-Groups, which have been instrumental in identify the
needs of the slum after preparing a social-cum-resource map of the
community.
Table: The existing SHGs in the Sanjay Nagar slum
S/No.

Name of the Group

No. of Date
Member formation
s

of

Group Name of the

Leader
Linked Bank
Ms. Manjula State Bank of
Indore,
Shahpura
Ms.Chinta
State Bank of
Indore,
Shahpura
Ms. Ansuiya State Bank of
Indore,
Shahpura

1.

Durga Bachat evam 17

Sakh Samooh

21st April, 2008

2.

Ganesh
Bachat 11
evam Sakh Samooh

28th April, 2008

3.

Shakti Bachat evam 15

Sakh Samooh

21st of
2008

July,

4.

Shiv
Bachat evam 12
Sakh Samooh

17th of Sept;
2008

5.

Laxmi Bachat evam 11

Sakh Samooh

8th of
2008

Dec.

Ms. Sunita
Ms.Lila

State Bank of
Indore,
Shahpura
State Bank of
Indore,
Shahpura

Priorities identified by community women: Through a process of social

mapping and group discussion, the women of the slum were able to identify
and prioritize their needs. The priority wise needs are as follows:
1.
2.
3.
4.

Drainage / sewerage for clearing daily used household water

Drinking water facility in uncovered area
Repair and maintenance of community toilet
Repair of the hand pump existing at the outskirts of the slum

Map: Social Map by the community showing existing and needed

resources

Table: Activities and tentative budget for Sanjay Nagar

Issues

Drainage
1

Drinking
water
1

Types of Activities

Priority
Level
(H/M/L)

Laying 230 mts draining pipe H

in 4 lanes of the slum.
Digging 1feet wide and 1.5
feet deep.
H
150 feet long 40 cms dia
Drain with stone and cement
from water tank to the
temple.
Digging 4 feet wide and 2feet
deep

Tentative
Budget (in
Rs.)

Suggested Source of
Fund
(Councillor/ Own
resources/ BMC/
others)

64311

BMC
44460

Councillor

Construction of 5 soak pits

Each 1 mt deep, 2 mt wide
and 2 mt long

8450

Public stand post towards the

main road besides Hotel
management institute.

2500

Repair of the existing hand

pump at the outskirts

5000

Total

124721

Councillor

Councillor

Others

Meso-level Planning in the Ward

Planning for Public Utilities:

Table: Details of Stakeholders Meetings and Issues Identified

S.N. Meeting
Date
1
14th
Aug.08

17th
March
09

Name
of No.
of Issues on Public Utilities
stakeholder Participants
Residents,
21

No proper Hawkers
Councillor
Zones in the area. Roads
and parks are being
encroached and utilized
by them.

Lack of public
toilets as parks being used
by commuting population.
Shopkeepers 14

Parking- Either in
(11No. and
the open land belonging to
85 Shops)
the Housing Board behind
11No. Market or the shops
can be shifted behind to

Other
Mesolevel Issues

Solid
Waste

Drainage

Sewerage

Drainage

Drinking
Water

Nallah
Cleaning

23rd
Hawkers/
March09 Petty
Vendors
th
10
Auto
March
Drivers
09

17

05

make the parking in the

front.

Public Toilet- In the

space available in front of
11No. Stop at the present
dilapidated urinals

Urinals- Separately
for men & women at the
first floor of 85-Shops.

Hawkers Zone- At
the site where they
currently
put
their
temporary shops besides
11 No. Stop.
Hawkers Zone at the
current site of their petty
shops besides 11 No. Stop
Auto Stands at various
sites like Sai Baba Board
(putting a shed), 12 No.
Stop, Habibganj Under
bridge Area, Campion
School Area.

Electricity
connections

Urinals at
nearby locations

Table: Possible Locations for Public Utilities

Public Utilities
Public Toilet
Urinals

Hawkers Zone
Parking

Possible Locations
Near 11 No.stop at the site of present
urinals

In front of Sai Baba board over

the nallah

On first floor above 85-Shops

In the open space behind 11No.Stop
Either in the open land belonging to
the Housing Board behind 11No.
Market or the shops can be shifted
behind to make the parking in the
front

Auto Stand

Sai Board
12 No.Stop
Near Habibganj Under bridge
Campion School Tiraha

Learning and Suggestions:

Constraints in Ward Planning:
The opportunities are not without constraints. There are many hindering
factors which are coming in big way to develop a proper ward plan based on
the needs and aspirations of the residents. Some of the critical ones are as
follows:

Lack of political will

Lack of segregated data and budget allocation at the ward level

Lack of Municipal Ownership
Lack of examples of ward planning
Lack of a comprehensive planning team with technical expertise
Complexities of inter-ward/ inter department issues

Ways Forward
1. The constitution, in its 12 th Schedule, has mentioned urban planning,
including town planning, as the very first item among the functions of the
urban local bodies. In the context of the Madhya Pradesh, this function has
been put among the discretionary list of functions for Municipal
Corporations. As a result this function in not being performed, in true sense,
by the city corporation. In fact, a parastatal body performs this function. It is
suggested that this function needs to be brought by the state as an obligatory
function for Municipal Corporations to strengthen them as institutions of
local self-governance.
The city planning needs to be done through a single agency, that is,
Municipal Corporation, which can engage other parastatals in the planning
process as well as in implementation.

Added to the above, the planning process has to be own by the Municipal
Corporation as it is the part of its functions. The other agencies, parastatals,
citizen associations, NGOs and so on can be involved under the leadership
of the Municipal Corporation.
2. At the ward level, the constitution provides for a Ward Committee,
covering one or more wards. In practice, these ward committees have been
constituted at the zonal levels. And that too comprising of mainly municipal
councilors.
There is a need to constitute Ward Committee at the ward level in place of
its present existence at the Zone level. The ward committee then can be
transformed as a planning body at the ward with the inclusion of
representatives from citizen committees/ Mohalla Committees/ Area Sabha
(which is envisaged in JNNURM reforms).
3. To involve the residents participation, the state government provides for
the formation of Mohalla Committees within a ward. The notification was
issued on 2nd May 2000 to constitute such committees which were to be
entrusted with the task to prepare the proposals for development of the
Mohalla (covering 50 to 1000 families) and to submit them to concerned
ward committees. Nothing moved at the Municipal Corporation level and
this concept could not become functional.
Recently, in October 2008, the state government has come up with new
Madhya Pradesh Nagar Palika Mohalla Committee Rule, 2008. Under these
rules, the residents of at least 100 households can form a Mohalla
Committee to collaborate with the municipal bodies in their functioning. But
nowhere in these rules is it mentioned that these committees can have role in
planning the activities at the community level. Rather, these committees
have been taken more as the instruments of implementing the services under
municipal bodies. This attempt of the government to involve the community
does not seem sufficient. Mohalla committees should have the functions to
help municipal bodies in the planning process and in the monitoring of the
services as well as municipal activities.
4. This experience of ward planning has shown that the readiness of the
residents does exist in matters of city planning and development. Most of the
areas within the ward are blessed with some or the other community
associations like Residents Societies/ Welfare Committees. They have been

planning and implementing with their own limited resources in their

residential areas. This strength has been used in undertaking this ward level
planning exercise. But it can be institutionalized only when the Municipal
bodies show their confidence in communities abilities and provide such
structural mechanisms through which these residents associations can
participate in the planning process without any hitch.
The geographical area covered by each resident society can be easily taken
up as units for micro planning within the ward. Many resident societies may
not fulfill the criteria to get the status of a Mohalla Committee or may not
wish to be formalized as Mohalla Committee. But this should not be a
restricting factor or a hindrance in generating their participation in city
planning. As these societies are already registered under Societies
Registration Act, they have a legal existence and can be recognized by
Municipal bodies to be involved in city planning.
There are some geographical pockets within the ward where no resident
associations exist. It is in these areas that the formation of Mohalla
Committees can be promoted under the Mohalla Committee Rule 2008. In
rest of the areas, the existing residents societies should be involved in the
role and functions of the Mohalla Committees.
5. Planning is a process and urban planning is a complex process. Its needs
leadership and guidance, apart from a team of experts. So, at the ward level,
it should be lead by the Ward Councillor with the Ward Officer in support. In
fact, there should be a ward level planning committee with designated sector
experts to provide technical support. This team, with the proper attitude
towards community participation and sustained efforts over a designated
period of time, can end up creating a participatory plan.
6. To avoid the participatory planning being a wish list of the residents and
the slum communities, there is a need to create boundaries to set limits of
the plan. This can be best done by making available the disaggregated unit/
level wise resources/ budget and scheme data to the wards and further to the
residents associations and the community groups participating in the
planning process. This is essential for meaningful planning from the bottom
up.